Sriramamurthy J

E-mail: [email protected]
Mobile: +91-9966954026

SUMMARY

Having 10 Years of experience in SAP Sales & Distribution with OTC Process and Functional
testing with extensive knowledge in Software Testing Life Cycle. Involved in several projects in domains
like DMS (Dealer Management System), Banking and Insurance.

TECHNICAL SUMMARY

 4.4 years of experience in SAP Sales & Distribution with OTC Process under the unit of Retail
Vertical with CDK Global as an Offshore Functional & Production Support consultant.
 5.8 years of experience in manual testing, business process and expertise in performing
testing web applications.
 Proficiency in devising Sales activities for accomplishing assigned targets and skills in inter-
facing with clients to understand their requirements & provide services accordingly.
 Involved in monitoring of process chains & maintaining a list of all the activities for all the in -
cidents until it is resolved as per the Business SLA’s.
 Profound knowledge and customizing experience in SD key areas like Enterprise structure,
sales document type, item category, schedule line category, credit management and condi-
tion technique in pricing.
 Experience in customizing settings for master data creation and maintenance, customizing
settings for delivery and invoice processing in O2C cycle.
 Strong knowledge in background jobs creation and EDI IDOC setup. Analyzing background
job failures and analyzing error IDOCs & recycling error IDOCs by editing data in the seg-
ments. Experience in create IDOCs, add, copy, and remove segments.
 Good Knowledge on Pricing Procedure and condition type configurations.
 Expertise Knowledge on multiple Output mediums.
 Good Knowledge on Credit management and Revenue Account Determination.
 Active coordination with Team Members to follow up on Call Backs with pending resolu -
tions.
 Proven ability to understand the business processes of the organization and the core appli-
cation environments.
 Strong oral and written communications skills, analytical and interpersonal skills.
 Involved in daily stand up meetings and retrospective meetings.
 Preparation of Test closure artifacts like Test summary, Defect summary report and
Technical handover document.
 Provided the support to the clients during UAT phase.
 Having knowledge in SQL database.
 Experience in Knowledge management activities and responsible for providing training to
new hires.
PROFESSIONAL EXPERIENCE

 Working as a Senior Software Engineer at Hilton Software Technologies Private Limited from
Jul 2023 to till date.
 Worked as a QA Specialist in DelaPlex Pvt Ltd from Apr 2021 to Mar2023.
 Worked as a Consultant in Infosys Limited from Jul 2016 to Nov 2020.
 Worked as a Senior Test Engineer in Wipro Technologies from Feb 2013 to Dec 2014.
 Worked as a Senior Software Engineer in VIT Consultancy Pvt Ltd from Jan 2012 to Feb 2013.

TECHNICAL SKILLS

SAP ERP : SAP SD

ERP Packages : SAP R/3 ECC 6.0
Operating Systems : Windows 07/10
Database : RDBMS, Oracle 10g( sql , pl /sql )
Webtechnology : HTML
Office Suits : Microsoft Office, Excel & Outlook
S/W Testing Tools : Functional Testing Concepts, Selenium web driver

EDUCATIONAL QUALIFICATION

M.C.A from Acharya Nagarjuna University passed out in the year 2008.

PROJECT #1 Jul 2023 to till date

Title : Get It
Client : Get It Corp

Description:

GET IT delivers smarter digital parking solutions that modernizes operations and redefines the
driver's parking experience. Parking transactions are now transformed into meaningful ticketless parking
experience using this application.

Roles &Responsibilities:

 Extended configuration to new Business sales, Ammonia Sales, and Digital Sales.
 Worked on Multiple Implementation which were mentioned in Highlights.
 Finding the root cause of the issue and suggested new solution to Business and
implemented them.
 Worked on multiple configurations to setup a new business.
 Involved in Year – end activities.
 Actively guiding and helping Team members to process the tickets within SLA.
  Worked on P2 tickets on issue like IRN generation in invoice, Adobe form issues and other
Post Go live issues.

PROJECT #2 Apr 2021 to Mar 2023

Title : P&G
Client : P&G

Description:

P&G web application has the visibility on entire inventory and manages supply chain fulfilment
operations from the distribution centre to the store shelf. This application helps to manage and control
daily warehouse operations, from the moment goods and materials enter a distribution until the mo-
ment they leave. It contains transactions like picking, packing, inspection and transporting.

Roles &Responsibilities:

 Analysis and understand of Business and Functional specifications provided by onsite/func-

tional team.
 Worked on resolving the issues like Route determination, Output determination with Minor
layout changes and many customized changes.
 Worked on IDOC related issues and issues on Sales, Delivery & Invoice.
 Provided daily Production Support from Offshore and business process update as per the
client demand.
 Worked on Z Reports related to SD as per the requirements of Business.
 Report Tool Issues, Give suggestions on Tool Issue to get resolved. Reporting Tool perfor-
mance to the manager.
 Profound knowledge and customizing experience in SD key areas like Enterprise structure,
sales document type, item category, schedule line category, credit management and condi-
tion technique in pricing.
 Experience in customizing settings for master data creation and maintenance, customizing
settings for delivery and invoice processing in O2C cycle.
 Attend conferences/meetings/training for the tool/software improvement and policy up-
dates with overseas partners

.
PROJECT #3 May 2018 to Oct 2020

Title : Autoline Rev8

Client : CDK global

Description:

Autoline Rev8 System is a package created specifically for automotive industry. DMS is a
combination of modules or functionalities associated to perform day to day dealer operations like
vehicle sale, service, staff administration etc. Primary focus area in DMS is related to all the transactions
between an OEM(Original Equipment Manufacturer) and the dealer as well as internal transactions at
the dealership. This includes presales, marketing campaigns by dealership, sale of vehicles, service of
vehicles, parts management, warranty management and customer relationship management.

Roles &Responsibilities:

 Analysis and understand of Business and Functional specifications provided by onsite/func-

tional team.
 Worked on resolving the issues like Route determination, Output determination with Minor
layout changes and many customized changes.
 Worked on IDOC related issues and issues on Sales, Delivery & Invoice.
 Provided daily Production Support from Offshore and business process update as per the
client demand.
 Worked on Z Reports related to SD as per the requirements of Business.
 Report Tool Issues, Give suggestions on Tool Issue to get resolved. Reporting Tool perfor-
mance to the manager.
 Attend conferences/meetings/training for the tool/software improvement and policy up-
dates with overseas partners

PROJECT #4 Jul 2016 to Mar 2018

Title : MetLife
Client : MetLife Insurance

Description:

MetLife Program is designed to provide insurance protection for people. MetLife program
provides life insurance coverage for people who own the policy. A policy provides coverage for all health
issues by an insured and for all of the insured eligible exposures. The claim management has an
elaborate built in payment confirmation process that communicates with total insurance system
modules like as Policy administration system, Forms generation, Post Business transactions etc.

Roles &Responsibilities:

 Analysis and understand of Business and Functional requirements.

 Hands on Experience in preparation and reviewing of Test Cases.
 Having experience in Test data creation and Test execution.
 Generated the output documents and compare those documents with test coverages.
 Involved in defect prevention and status report.
 Understand the risks and plan to complete the activities accordingly.
 Involved in daily stand up meetings.
 Preparation of Test closure artifacts like Test summary, Defect summary report.
PROJECT #5 Feb 2013 to Dec 2014

Title : RUSA (Rainbow USA)

Client : Citi Bank

Description:

RUSA is a Banking application from Citi group. The purpose is to provide a product selection
screen where the selected Customer/Group of Customer is shown together with the list of Products
available for selection and increase productivity and reduce transaction processing time provide a
system that is secured enough to comply with Citi group’s Policies.
The main modules are: SAO(single Account Opening),E360 (Eclipse 360),ST (Savings and
Time),SDB (Safe Deposit Box), RSM.

Roles &Responsibilities:

 Analysis of Business/Functional Requirements.

 Designing& Reviewing Functional Test Cases.
 Designed end-to-end test cases based on business process flows.
 Extensively involved in testing the application manually.
 Involved in different types of testing.
 Retesting and Regression testing on newly released builds.
 Experience in integration system testing with complete functionality coverage.
 Participation in knowledge transfer to understand the business requirements.
 Accountable for defect prevention activity.

PROJECT#6 Jan 2012 to Feb 2013

Title : Star Health

Client : Star Health life insurance

Description:

The scheme provides financial protection to individuals for the treatment of serious ailments
requiring hospitalization and surgery. The project is used for the processing and tracking of the Requests
for health insurance and the associated functionality like policy administration, claims handling. The
request for the health insurance report maintained in the system and routed through the various
departments like preauth, claims and Doctors by a workflow engine. This process has a Scheduler daily
once fetching the outstanding tasks and assigning those tasks to the appropriate departments.

Roles &Responsibilities:

 Understanding the Business and Functional requirements.

 Involved in designing and reviewing of test cases.
 Involved in manual testing.
 Executing the test cases manually.
 Involved in Re-testing and Regression testing.
 Performed GUI Testing and System testing.
 Involved in Bug Identification & Tracking through QC.