Cloud Essentials

Integrate and
Automate Business
Processes
As business operations move to the cloud, making the Today, Oracle Integration makes it easy to connect your applications and automate end-to-end
most of modern IT environments often involves figuring processes such as procure to pay, inquiry to order, and hire to retire. Anyone familiar with the
out how to connect on-premise applications with cloud applications can do drag-and-drop integration without coding. Robotic Process Automation
apps and services, including applications for ERP, customer (RPA) and data-mapping recommendations power engaging experiences by providing best
experience (CX), human capital management (HCM), and next steps using AI and machine learning (ML). And because Oracle manages the environment,
many others. Integration has become a fundamental part you don’t have to deal with provisioning hardware, installing software, and keeping the
of today’s digital business development— connecting new environment current.
systems with old and extending your reach to drive new
revenue streams. Fortunately, intelligent automation and
integration are much easier and faster in the cloud era.
Previously, developers had to figure out how to map data
between applications, and they weren’t always familiar with
the specific message structures and data models involved.
Software-as-a-service (SaaS) applications typically had
rudimentary utilities for sharing data, and few had
out-of-the-box connectors for linking applications.

Sales HCM ERP

SCM Service CPQ Marketing

E-Business Suite JD Edwards PeopleSoft

A Better Way to Connect:
Oracle Integration

Oracle Integration offers innovative methods for • Speed up innovation with a point-and-click • Utilize prebuilt integrations and process flows
accelerating all types of application connection and visual designer
process automation projects. They include out-of-the- • Oversee the exchange of data and the
box templates and adapters to connect virtually any • Integrate all types of applications, databases, execution of transactions
data store, process, application, service, or API across and business processes
modern and legacy sales, marketing, HCM, finance, and And now that you have connected your business
order-management systems. These prebuilt application • Maximize the value of investments in SaaS applications applications, included with Oracle Integration is Oracle Visual
adapters, recipes, and process templates simplify data Builder, which enables you to rapidly and easily create and
• Monitor transactions through an interactive dashboard deploy engaging web and mobile apps with minimal coding
connections, enrichment, monitoring, and performance.
They give your applications IT team a point-and-click using a visual browser-based development environment.
environment to easily integrate cloud and on-premise
applications such as Oracle Enterprise Resource Planning, Oracle Integration includes prebuilt integrations through Oracle Cloud Marketplace,
Oracle Enterprise Performance Management Cloud, with database, application, social, and productivity adapters that let you easily connect anything.
Oracle Supply Chain Management Cloud, Oracle NetSuite,
For a complete list of application adapters, see oracle.com/middleware/application-integration/application-adapters/
Oracle Engagement Cloud, Oracle Marketing Cloud,
Oracle Commerce Cloud, Oracle E-Business Suite, Oracle
Siebel, Oracle PeopleSoft, Oracle JD Edwards— and many Large Prebuilt Adapter Library

non-Oracle applications, including Salesforce, Workday,

Marketo Oracle Oracle Oracle Oracle Oracle SAP
ServiceNow, and SAP. CPQ Cloud Service Cloud ERP Cloud Responsys
Twilio Adobe eSign
PeopleSoft Ariba
Oracle
Enterprise Oracle
You can use these integration assets without having to Commerce Cloud
Messaging Engagement MySQL
IBM FTP
SAP R/3
SOAP SAP
DB2 services services Concur
understand the underlying technical details. For example, Oracle services Cloud
a prebuilt integration flow might synchronize activities Eloqua Cloud
REST Oracle Microsoft
Java
Oracle
Oracle NetSuite Salesforce SurveyMonkey Messaging
between Oracle Service Cloud and Oracle Configure, Price, Oracle services Field Service Exchange
Service
JD Edwards
and Quote Cloud so that field-service personnel have Utilities
SAP Oracle Microsoft SQL Oracle Advanced
instantaneous visibility into orders for replacement parts. Twitter
SuccessFactors
Eventbrite Evernote Facebook
E-Business Suite Server Queuing
DocuSign
Another integration might link Salesforce with ServiceNow
to ensure that sales reps are informed whenever a Microsoft
MailChimp LinkedIn Google Calendar Gmail
Oracle
Oracle Database Trello
ServiceNow Outlook Siebel
customer has an issue or makes a special request. These
prebuilt assets can jump-start your move to the cloud.
Integration for Business

From agile finance to purchasing to human resources Customer experience management. Human capital management.
to supply chain planning, Oracle Integration helps your
applications IT team quickly automate routine business If a customer opens a ticket with your customer support Oracle Integration can also help you unify on-premise HRIS
processes and connect workflows to streamline essential organization, that issue should be documented not only in and modern cloud-based HCM systems. For example, you
activities. Oracle API Platform Cloud Service lets your your customer service app but in your sales app as well, so might migrate some of your HCM talent and procurement
application developers better manage the creation, that salespeople are aware of all open service issues within applications to the cloud while maintaining employee data
consumption, and monetization of APIs. that account. You may have an on-premise CRM system on premise. Cloud-based integrations can simplify these
and a cloud-based salesforce automation system. You need connections so you can streamline recruiting activities,
Let’s look at a few examples. integration technology to connect these apps and keep your integrate new payroll processes with your existing general
sales organization, service organization, and other parts ledger, and make it easier for employees to manage their
of the enterprise in sync. Oracle Integration can make the vacation, healthcare choices, and 401(k) investments via a
necessary connections, and it works behind the scenes to mobile self-service app. Talent management from inquiry
enable seamless business flows. Conversational interactions to exit involves complex and sensitive content and approvals
demand flawless back-office execution, and that’s where across the full lifecycle. Intelligent process automation
intelligent process automation comes in. Robotic Process simplifies the complex web of policies and business rules
Automation (RPA) handles the mundane tasks involving to accelerate time to productivity and build engagement.
legacy mainframe or AS400 applications for member
renewals at healthcare, financial services, and energy
firms. This reduces cost and risk while improving
customer experiences and renewal rates.
Enterprise Resource Planning

Oracle Integration can integrate and automate business Oracle Integration.

processes across virtually any module of any ERP
application. Digital app and interface developers can draw • Simplify integration
from a library of prebuilt templates and ERP application
adapters for Oracle E-Business Suite, JD Edwards, SAP, • Integrate anywhere: cloud, on premise, or hybrid
and more to rapidly connect applications and functions.
• Connect process automation with application integration
These adapters mask the underlying complexities and
sort out differences among the various protocols required • Visualize analytics spanning multiple applications
by each application vendor. This is especially valuable for
improving slow cross-departmental approval and exception- • Unify API design, management, and security
management processes. Consider an order-entry process
that requires so many approvals it leads to delays in fulfilling
orders for customers. You can visually design and deliver
automated processes using prebuilt QuickStart templates
to speed up this workflow and streamline the underlying
connections, improving visibility into orders and forging
real-time links among applications handling sales, price
quotes, logistics, and other key functions.
The Oracle Edge: A Complete Integration Solution

Oracle leverages many years of SaaS and on-premise application expertise to deliver industry-leading application integration,
process automation, data integration, digital assistants, analytics, and many other innovations. While Oracle Integration
makes it easy to connect applications, data stores, and information systems, Oracle’s cloud-based data visualization and
business intelligence services help managers discover and share strategic insights.

All in the family.

Process automation: Automate workflows API management: Enjoy complete lifecycle Visual application builder: Simple web Business insight: Visualize end-to-end
across departments. management through an API portal. and mobile app creation for everyone. process status across applications.

• Rapidly build end-to-end workflows by • Simplify API development while • Create web, mobile, and progressive • Gain real time visibility into
selecting from Oracle’s QuickStart library improving the performance and web apps (PWA) in minutes from your digital processes to help focus
security of your application services browser with single-button publishing innovation efforts
• Visually define rules and forms for
mobile approvals that span departments • Create, manage, and exchange APIs • What you see is what you get—leverage • Drag and drop key business
among developers and third parties visual designers to build your application milestones to coordinate activities
• Analyze work streams in real time in context of SLAs
to optimize operations • Enable unified experiences by pulling • Access a prepopulated Oracle SaaS
data from multiple applications catalog and any other REST services, • Increase business responsiveness
or leverage the power of prebuilt with early warnings and actionable
Oracle Integration connectors intelligence
to connect to any application
Application integration: Accelerate SaaS
and on-premise connections.
Oracle Application Integration
• Quickly integrate Oracle, non-Oracle, and
custom applications with visual designers

• Leverage technical best practices with prebuilt,

Digital Assistant Blockchain IoT Augmented Analytics
supported adapters and recipes

• Simplify data mapping between low-level

technical APIs with ML recommendations
Deployment Capability Prebuilt API
Follow the leader. Flexibility Management

Gartner named Oracle a leader for the third Application

year in its 2019 Magic Quadrant for Enterprise Integration

Integration Platform as a Service. Cloud to Cloud

Adapters

Design

CX HCM ERP
Process
Automation Business
Accelerators Govern
Cloud to Ground

ML
Visual App
Recommendations Manage
Builder

Ground to Ground

Security Business Insight Performance Monetize

The organization. The success.
Calix is a provider of broadband communications Now, service providers can purchase equipment with little or
access systems and software. no intervention from Calix sales personnel. Oracle Integration
manages the exchange of data between Oracle Commerce
The challenge.
Cloud and Oracle CPQ Cloud as customers configure, price, and
Calix wanted to create a self-service, ecommerce environment quote their orders via a nimble self-service environment. Oracle
that would allow telecommunication companies and other service Integration references CRM data from Salesforce, and logs orders
providers to easily order routers, switches, and other communications in the Oracle E-Business Suite system as part of a complete
equipment online. With Calix’s previous ecommerce environment, quote-to-order process.
it took 20 to 30 minutes to produce a quote, and Calix’s busy
Calix also saw a significant reduction in employee onboarding
sales team often had to intervene to verify accuracy. They needed
processes, including a 90 percent decrease in time to provision
tighter integration among Oracle CPQ Cloud, Salesforce, and Oracle
new employees.
E-Business Suite to streamline these processes.

The strategy.

Calix used Oracle Integration to speed up this workflow and simplify

these B2B connections. It leveraged prebuilt adapters in Oracle “The prebuilt adapters in Oracle Integration
Integration to quickly connect Salesforce, Oracle E-Business Suite, allowed us to create new interfaces in just
Oracle Commerce Cloud, and Oracle CPQ Cloud in just a few hours
(compared with) weeks for similar development projects in the past.
a few hours, versus the weeks similar projects
It also consolidated the interfaces created by Informatica and two required in the past.”
other third-party integration tools into a single, unified platform Doug Berringer, Business Solutions Architect, Calix
for their digital business. It used Oracle Integration to streamline
and automate manual processes for employee onboarding and
system provisioning.
Oracle Cloud Infrastructure
Cloud Essentials
Oracle Integration is built on Oracle Cloud Infrastructure (OCI),
which has reimagined the cloud for the most important enterprise
applications and infrastructures. Learn more about Oracle Integration at
Optimized for Oracle: It’s optimized for Oracle apps and databases oracle.com/integration or try our fun and
and provides the foundation for Oracle Autonomous Database.
informative Avatar-led Oracle Integration
Extreme performance: OCI meets or exceeds
the performance of on-premise data centers.
demonstration now.
Your choice: It provides the versatility to run traditional
and cloud native workloads on the same platform.

Lower cost: It offers predictable savings through simple,

competitive, and flexible pricing.

More secure: With OCI, you can migrate and/or run Copyright © 2020, Oracle and/or its affiliates. All rights reserved. This document is provided for information
Oracle’s databases, business applications, and infrastructure purposes only, and the contents hereof are subject to change without notice. This document is not warranted
portfolio with unmatched security and scalability. to be error-free, nor subject to any other warranties or conditions, whether expressed orally or implied in
law, including implied warranties and conditions of merchantability or fitness for a particular purpose. We
specifically disclaim any liability with respect to this document, and no contractual obligations are formed
either directly or indirectly by this document. This document may not be reproduced or transmitted in any
form or by any means, electronic or mechanical, for any purpose, without our prior written permission. Oracle
and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their
respective owners. VDL51082 200109