Scientific Atlanta

Application Code Downloader Program

User’s Guide
Important

Please read this entire guide before you install or operate this product. Give particular attention to all safety
statements.

Important

Veuillez lire entièrement ce guide avant d'installer ou d'utiliser ce produit. Prêtez une attention particulière à toutes
les règles de sécurité.

Zu beachten

Bitte lesen Sie vor Aufstellen oder Inbetriebnahme des Gerätes dieses Handbuch in seiner Gesamtheit durch.
Achten Sie dabei besonders auf die Sicherheitshinweise.

Importante

Sírvase leer la presente guía antes de instalar o emplear este producto. Preste especial atención a todos los avisos de
seguridad.

Importante

Prima di installare o usare questo prodotto si prega di leggere completamente questa guida, facendo particolare
attenzione a tutte le dichiarazioni di sicurezza.

NOTICES

Trademark Acknowledgments

Cisco, Cisco Systems, the Cisco logo, the Cisco Systems logo, Scientific Atlanta and SciCare are registered
trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries.

Microsoft and Windows are registered trademarks of Microsoft Corporation in the U.S. and/or other countries.

Publication Disclaimer

Cisco Systems, Inc. assumes no responsibility for errors or omissions that may appear in this guide. We reserve the
right to change this guide at any time without notice. This document is not to be construed as conferring by
implication, estoppel, or otherwise any license or right under any copyright or patent, whether or not the use of any
information in this document employs an invention claimed in any existing or later issued patent.

Copyright

© 2008 Cisco Systems, Inc. All rights reserved. Printed in United States of America.

Information in this publication is subject to change without notice. No part of this publication may be reproduced or
transmitted in any form, by photocopy, microfilm, xerography, or any other means, or incorporated into any
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Systems, Inc.
Table of Contents
Introduction .................................................................................................................................... 1
Receiver IP Address Setup ........................................................................................................... 1
PC IP Address Setup ..................................................................................................................... 1
Testing the PC-to-Receiver Connection ............................................................................. 3
Running a DOS Command Session ................................................................................... 4
Code Downloader Program Installation .............................................................................. 5
Running the Scientific Atlanta Code Downloader Setup Wizard ........................................ 5
How to Uninstall the SA Code Downloader Program ......................................................... 8
Viewing the SA Code Downloader Program User’s Guide ........................................................ 8
Starting the TFTP Server Program ............................................................................................... 9
Active and History Log Windows ...................................................................................... 10
Resume and Suspend Functions...................................................................................... 12
Understanding the TFTP Server Program Controls.......................................................... 12
Starting the DL Trigger Program ................................................................................................ 13
Checking the Program Version ......................................................................................... 13
Download Trigger Setup ................................................................................................... 15
How to Verify an Application Code Download to a Receiver or Decoder was Successful19
PowerVu Model D9858 Advanced Receiver Transcoder or Model D9854 Advanced
Program Receiver....................................................................................................... 19
PowerVu Model D9850 Program Receiver or PowerVu Model D9852 Dual Decrypt
Program Receiver....................................................................................................... 19
Model D9804 Multiple Transport Receiver ................................................................. 19
PowerVu Model D9834 Receiver ............................................................................... 19
PowerVu Model D9828 Multiple Decryption Receiver (MDR).................................... 20
Continuum DVP Model D9010 Decoder..................................................................... 20
For Information............................................................................................................................. 21

4007730 Rev C Scientific Atlanta Application Code Downloader User’s Guide iii
iv Scientific Atlanta Application Code Downloader User’s Guide 4007730 Rev C
Introduction
The Scientific Atlanta Code Downloader Program is used to download application code files to receivers/decoders
including the PowerVu® Model D9828 Multiple Decryption Receiver (MDR), PowerVu Model D9834 Satellite
Receiver, PowerVu Model D9850 and D9852 Program Receivers, Model D9854 Advanced Program Receiver,
PowerVu Model D9858 Advanced Receiver Transcoder, and Continuum DVP™ Model D9010 Decoder for the
purpose of maintenance upgrades or features updates. The Code Downloader Program can be run on any PC
equipped with a Microsoft® Windows Operating System (e.g., Windows NT, Windows 2000, Windows XP).

Receiver IP Address Setup

Each PowerVu receiver or Continuum DVP Decoder is equipped with a default Class C IP address. The receiver
and the PC are typically on the same subnet. For instructions on changing the receiver IP address, refer to the
Installation and Operation Guide or User’s Guide provided with the receiver. Depending on the user interface
available, this can be done by accessing the decoder menus on the front panel, on-screen display, or via a Web
browser interface.

Note: The receiver must be rebooted for a changed IP address to take effect.

PC IP Address Setup
The PC is configured to be on the same subnet as the receiver using the Network Connections option in the PC
Control Panel.

To configure the PC IP address:

1. Select Start / Control Panel / Network Connections / Local Area Connection.

2. In the Local Area Connection Status window, choose the Properties button. You will see a
window similar to that shown below.

4007730 Rev C Scientific Atlanta Application Code Downloader User’s Guide 1

 Note: These screens are representative of a PC with a Windows XP operating system. You may see slight
differences in these screens depending on the Operating System used.

3. Then choose “Internet Protocol (TCP/IP)”, and click the Properties button.
The following window should appear.

4. Set the IP address to the same subnet as the receiver. In the above example, the IP address is set to
192.131.244.200.

5. Enter a default Subnet Mask of “255.255.255.0”.

6. Enter a Default Gateway of “192.131.244.254” (this setting is only required when connecting to
receivers via a remote network; otherwise leave it blank). Click on the OK button when done.

7. Click on the Close button to close the “Internet Protocol (TCP/IP) Properties” window as shown
below. The PC may need to be rebooted for the changes to take effect.

2 Scientific Atlanta Application Code Downloader User’s Guide 4007730 Rev C

Testing the PC-to-Receiver Connection
Once the PC has been configured, attach the “crossover” Ethernet cable between the PC and the receiver. Note that
the Ethernet cable has a special wiring configuration which allows the two devices to communicate directly without
the use of hubs or switches. If a crossover cable is not available, two regular Ethernet cables and an Ethernet hub
may be used instead.

When connecting a single PC to a receiver via a 10BaseT or 100BaseT (twisted pair) Ethernet cable, a “twisted-
pair” configuration must be used. The Ethernet connector contains eight conductors. Only four pins are used in the
twisted-pair cable. The pin-out is as follows:

Top View
1 --- 3
2 --- 6 Pin 1 Pin 8

3 --- 1
6 --- 2 Cable

The other four wires may be wired straight through (i.e. 4 - 4, 5 - 5, 7 - 7 and 8 - 8). Note that the wires are
numbered 1 through 8 from left to right with the locking tab located at the bottom (viewing pins from top).

If the PC is to be connected via a network (and routed via a hub) to one or more PowerVu receivers or a Continuum
Model D9010 Decoder, a “straight thru” cable is required (pin-for-pin). No special pin-out is required.

4007730 Rev C Scientific Atlanta Application Code Downloader User’s Guide 3

Running a DOS Command Session
To test the PC-to-receiver connection, begin a DOS command session. The DOS command prompt may be started
differently depending on your Operating System.

To start the DOS command session:

1. Click on Start/Run.
2. At the command prompt, enter “cmd” as the instruction, as shown below on a Windows XP OS, or
“command” on Windows 98.

3. A DOS command prompt window should then appear as shown below.

To communicate with the receiver/decoder, type the “ping” command followed by the
receiver/decoder IP address, e.g., ping 192.131.244.6. If the connection is successful, four
response messages from the receiver should appear in the command window similar to shown
below.

4 Scientific Atlanta Application Code Downloader User’s Guide 4007730 Rev C

Code Downloader Program Installation
The Scientific Atlanta Code Downloader Program can reside on a local PC, connected directly to a PowerVu
receiver or connected to a number of receivers over a network.

Running the Scientific Atlanta Code Downloader Setup Wizard

1. Run the setup.exe file. You will see the start-up window below.

2. View the License Agreement and if you agree with the terms, select “I accept the agreement” to
proceed with the installation.

4007730 Rev C Scientific Atlanta Application Code Downloader User’s Guide 5

 3. Determine whether you want to install both (1) the TFTP server and DL Trigger programs or (2)
only the DL Trigger program. If another third-party TFTP Server Program is resident on your PC or
network, you can load the DL Trigger Program only. Click the Next button to proceed.

4. Select the location to store the program files using the Browse button.

6 Scientific Atlanta Application Code Downloader User’s Guide 4007730 Rev C

 5. Select either “DL Trigger and TFTP - Full Installation” or “DL Trigger application” only.

6. Check the Create a desktop icon box if you want the program icon(s) to appear on your desktop.

4007730 Rev C Scientific Atlanta Application Code Downloader User’s Guide 7

 7. Click the Install button in the Ready to Install window to install the program.

8. When the installation is complete (it only takes a few seconds), you will see another window
indicating the Scientific Atlanta Code Downloader Wizard is finished.

How to Uninstall the SA Code Downloader Program

To uninstall the SA Code Downloader program, go to:

Start/All Programs/Scientific Atlanta Code Downloader/Uninstall Scientific Atlanta Code

Downloader

This will delete the program from your PC. An example of selecting the “Uninstall” operation on your PC in the
normally installed location is shown below.

Viewing the SA Code Downloader Program User’s Guide

To locate and open the SA Code Downloader Program User’s Guide, go to:

Start/All Programs/Scientific Atlanta Code Downloader/Scientific Atlanta Code Downloader User’s

Guide

If you have Adobe Acrobat Reader installed on your PC, the PDF file will open when you select the User’s Guide
as shown in the example below.

8 Scientific Atlanta Application Code Downloader User’s Guide 4007730 Rev C

Starting the TFTP Server Program
The TFTP Server Program is required to send/transfer the requested CDT files to PowerVu receivers or Continuum
Decoders you want to download updated application code.

Once the TFTP Server Program is loaded onto your PC, click the TFTP Server Program icon on your desktop to
start the application. When starting the application, the program dialog window will appear similar to that shown
below. Only one running instance of the Scientific Atlanta TFTP Server Program is allowed.

Note: the following procedure assumes the application code files (i.e. files with “CDT” extensions) to be
downloaded to the receivers reside in a folder (e.g., TFTP folder) on the PC or network.

The TFTP Server Program is fully compliant with TFTP protocol specifications. In addition, the program supports
simultaneous file transfers (read and/or write) from multiple TFTP clients. The Program uses predefined TFTP port
69 when it’s listening for the client’s request. A client is not supposed to use the TFTP port for the data transfer. It
should use a random port number for this purpose. In the case, when the random number is 69, the program will
support a TFTP transfer, but it will reject all other TFTP requests during the transfer process. This is the difference
between this program and a third-party TFTP Server.

Upon startup, if the Program finds that TFTP port 69 is in use (most likely by another TFTP Server), it will display
an error message.

4007730 Rev C Scientific Atlanta Application Code Downloader User’s Guide 9

Active and History Log Windows
The Active LOG window displays the status of the transactions currently being performed during a TFTP transfer
session. Both the Active LOG and History LOG lists are sorted by the IP address. An example of a file transfer
in process is shown in the Active LOG shown below.

Once a TFTP session is completed, the transfer result is moved to and stored in the History LOG. An example of a
two completed TFTP file transfers are shown in the History LOG.

10 Scientific Atlanta Application Code Downloader User’s Guide 4007730 Rev C

The History LOG window can be cleaned at any time using the Clear History LOG button.

Warnings Window
The Warnings window displays a maximum of 16 messages. They are added to the list in order of occurrence. An
example of a Warning message is shown below.

The “Warnings” window can be cleaned at any time using the Clear Warnings button.

4007730 Rev C Scientific Atlanta Application Code Downloader User’s Guide 11

Resume and Suspend Functions
The TFTP Server Program starts in the active state with stored (or default) parameters. The parameters are stored in
the program’s INI file. To change any parameter(s), click the Suspend button. This will stop all ongoing TFTP
transfer sessions and no new TFTP requests will be accepted. To reconfigure and restart the Program, click the
Resume button.

Understanding the TFTP Server Program Controls

Working Directory. A user can limit access to the specific folder only. The program will check a TFTP request
and reject it if the required file is not located in the selected folder. If a TFTP request contains only a file name (i.e.
no path), the program will attempt to locate the file in the selected folder. The option is provided to remove this
restriction (by checking the Enable All select box). In this case a full path name found in the TFTP request will be
used to locate the file. If only the file name (i.e. no path) is provided, the PC’s current directory will be used.
File Access. A user can select one of the following options:

a. Read. Only the file read operation is allowed.

b. Write. Only the file write operation is allowed. If the Overwrite existing files select
box is checked, overwrite is allowed. Otherwise, the TFTP write request will be rejected
if the specified file exists.
c. Any. Both file read and write operations are allowed. If the Overwrite existing files
select box is checked, overwrite is allowed. Otherwise, the TFTP write request will be
rejected if the specified file exists.
d. Firewall Support. If the Enable select box is not checked, the program will use
random UDP port numbers for the data transfer. When this box is checked, a user can
specify the port address range allowed by the company’s IT department for incoming
UDP data. The program will attempt to use one of the ports from this range. If none of
the ports from the range above are available, the program will reject the request.

12 Scientific Atlanta Application Code Downloader User’s Guide 4007730 Rev C

Starting the DL Trigger Program
The DL Trigger Program forces the receiver or decoder to send the TFTP request for the CDT file to the TFTP
server. Once the Download Trigger Program is loaded onto your PC, click the DL Trigger Program icon on your
desktop to start the application. When starting the application, the program dialog window will appear similar to
that shown below. Only one running instance of the DL Trigger Program is allowed.

Note: the following procedure assumes the TFTP Server Program is running and the application code files (i.e. files
with “CDT” extensions) to be downloaded to the receivers reside in a folder (e.g., TFTP folder) on the PC or
network. These two criteria must exist before you can proceed with the download trigger operation.

Checking the Program Version

1. To find and display the current version of the installed Scientific Atlanta Code Downloader Program,
right-click on the icon in the top left corner of the “Scientific Atlanta DL Trigger” Program
window title bar or “TFTP Server” Program window title bar as shown in the example below.

2. Select About at the bottom of the drop-down menu.

4007730 Rev C Scientific Atlanta Application Code Downloader User’s Guide 13

 The program version will be displayed in the pop-up window as shown in the example below.

14 Scientific Atlanta Application Code Downloader User’s Guide 4007730 Rev C

Download Trigger Setup
To download a CDT file to single or multiple receivers or decoders, perform the following steps:

1. Using the browse button, select the CDT file from the folder on your PC or network that you
want to download to the receiver(s).
File Name. File selection is available using the browse button. The default file extension
is “CDT”, but you can display all files in the selected folder. When the file is selected, it will be
analyzed for its internal format, and will be allowed only if the file is:

a. A valid CDT file and,

b. The microprocessor type (embedded within the file header) indicates that the designated
product supports DL triggering.

2. Enter the IP addresses of the decoders in the Destination IP List edit box, followed by clicking the
Add button after each entry. This operation adds the IP address directly to the Destination IP List.
If each IP address is simply an increment of one greater than the previous address, use the Add Next
button to quickly add IP addresses to the Destination IP List. See the details in the following table
on the use of the Add and Add Next buttons.

Destination IP List. This list contains IP addresses for decoders to be downloaded with the
selected CDT file. The following controls (buttons) are available while building a Destination IP
List:

4007730 Rev C Scientific Atlanta Application Code Downloader User’s Guide 15

 BUTTON DESCRIPTION

Add Adds the IP address from the edit box to the list. The appropriate warning
window will appear if the IP address is invalid or already exists in the list.
Add Next Increments the last triplet of the IP Address in the edit box and adds it to the list.
The appropriate warning window will appear if the last triplet of the IP address in
the edit box is 255 or the IP address already exists in the list.
Delete Deletes the selected IP address from the Destination IP List.
Delete All Deletes all entries in the Destination IP List.

An example of two decoders added to the Destination IP List is shown below.

3. Select the decoder IP addresses in the Destination IP List to be used for the TFTP request.

4. Enter either public or a private string in the Community String field. The community string must
match the ‘write community string’ in the receiver. The decoder default for this field is public.

5. TFTP Server IP List. The program will display a list of IP addresses of all the Network Interface
(NI) cards found for the PC. Select an IP address to be used by all decoders from the “Destination IP
List” for the TFTP request. Check the PC’s IP configuration (run “ipconfig” in the command shell)
or Ethernet cable(s) connection if this list is empty or does not have an expected IP address.

6. Send the DL requests. The user can activate the Send DL Request button at any time after the
required configuration is completed. If any information is missing when the Send DL Request
button is activated, a warning message will be displayed in a pop-up window.

16 Scientific Atlanta Application Code Downloader User’s Guide 4007730 Rev C

 7. Three possible DL request results are displayed in the Request Status window: OK, Reply Error
or No Reply. Each of these three request status messages are described in the table below.

ERROR DESCRIPTION REASON FOR ERROR MESSAGE

MESSAGE

OK The DL Request has been The reply indicates no error has been detected.
received and validated.
Reply Error The DL Request has been The DL Request has been sent while the
received. The reply indicates receiver is busy with the TFTP transfer
an error was detected. triggered by the previous DL request.
The receiver does not recognize the DL
Request message. For example, this will occur
when attempting to download a D9828 MDR
with a CDT file for a D9834 or D9850 receiver.
No Reply The reply has not been A receiver with the specific IP address is not
received after three retries connected to the network.
The receiver does not support DL trigger.
This receiver or decoder is not from Scientific
Atlanta.

An example of an OK request status message is shown below.

4007730 Rev C Scientific Atlanta Application Code Downloader User’s Guide 17

 An example of a No reply request status message is shown below.

An example is shown below of working (OK) and non-working (No reply) connections.

The TFTP request that is sent by every decoder from the Destination IP List will use the selected
File Name and TFTP Server IP List address.

18 Scientific Atlanta Application Code Downloader User’s Guide 4007730 Rev C

 The file transfer can be performed with:

a. A third-party or Scientific Atlanta TFTP Server (PowerVu Model D9828 MDR, PowerVu
Model D9834 Satellite Receiver, PowerVu Model D9850 and D9852 Program Receivers,
Model D9804 Multiple Transport Receiver, Model D9854 Advanced Program Receiver,
PowerVu Model D9858 Advanced Receiver Transcoder or Continuum DVP Model
D9010 Decoder with application software R1.53 or higher).

b. SA TFTP Server only (PowerVu Model D9834 Satellite Receiver, PowerVu Model
D9850 and D9852 Program Receiver, Model D9804 Mulitple Transport Receiver, Model
D9854 Advanced Program Receiver, PowerVu Model D9858 Advanced Receiver
Transcoder or Continuum DVP Model D9010 Decoder with application software R1.52
or lower). The Destination IP List should contain only one IP address at a time.

How to Verify an Application Code Download to a Receiver or Decoder was

Successful
If the CDT file is accepted by the receiver or decoder, the receiver or decoder will automatically reboot after the file
transfer has been completed. If the receiver does not re-boot, check the “Current Application” version. The
transferred CDT file may have been rejected due to an incorrect CDT file checksum or an attempt to download a
CDT file which is older than the factory preset minimum version.

Note: It will take up to 1 minute after the download has completed before the reboot procedure begins.

Once the receiver or decoder has completed the reboot procedure, the application code version can be verified by
displaying the Current Application version on the front panel display menu or TV screen, depending on the display
interface used by the receiver or decoder.

PowerVu Model D9858 Advanced Receiver Transcoder or Model D9854 Advanced

Program Receiver

To verify the version of the downloaded application code, go to the About menu to display the App Current
version. It should be noted that “DL” will be displayed in the top right corner of the front panel display while the
application download is being performed, and will remain until the receiver begins the reboot process.

PowerVu Model D9850 Program Receiver or PowerVu Model D9852 Dual Decrypt
Program Receiver

To verify the version of the downloaded application code, go to the About menu to display the Current App
version. It should be noted that “DL” will be displayed in the top right corner of the front panel display while the
application download is being performed, and will remain until the receiver begins the reboot process.

Model D9804 Multiple Transport Receiver

To verify the version of the downloaded application code, go to the About menu to display the App Current
version. It should be noted that “DL” will be displayed in the top right corner of the front panel display while the
application download is being performed, and will remain until the receiver begins the reboot process.

PowerVu Model D9834 Receiver

To verify the version of the downloaded application code, go to the Advanced Menu on the on-screen display, and
then select the Versions sub-menu to display the Current Ver.

4007730 Rev C Scientific Atlanta Application Code Downloader User’s Guide 19

PowerVu Model D9828 Multiple Decryption Receiver (MDR)

To verify the version of the downloaded application code, go to the About menu on the on-screen display (via
Main > Status > About) to display the Current App version. It should be noted that “DL” will be displayed in the
top right corner of the front panel display while the application download is being performed, and will remain until
the receiver begins the reboot process.

Continuum DVP Model D9010 Decoder

To verify the version of the downloaded application code, go to the About menu to display the Current App
version. It should be noted that “DL” will be displayed in the top right corner of the front panel display while the
application download is being performed, and will remain until the receiver begins the reboot process.

Depending on the features of the PowerVu receiver or Continuum DVP decoder, the application code version of the
Downloaded CDT file can be verified using an Internet Web Browser such as Internet Explorer, a SNMP manager
such as ROSA (or third party), or a Telnet application such as Hyperlink.

20 Scientific Atlanta Application Code Downloader User’s Guide 4007730 Rev C

For Information
Scientific-Atlanta, Inc., a wholly-owned subsidiary of Cisco Systems, Inc. (hereafter “Cisco”), provides
customers with telephone support from anywhere in the world. If you require technical telephone
assistance or product training support, or if you have any questions concerning your Cisco product, you
may contact the appropriate Customer Support Center from those listed below. Charges may apply for
customers without a current and applicable product support agreement.

Customers Location Phone Number

Programmers and USA and Canada Toll-free: 1.888.949.4786

Broadcasters +1.770.236.4786
Telcos and Cable SciCare™ Services Toll-free: 1.800.722.2009
Service Providers Local: 678.277.1120 (Press 2 at
the prompt)
All customers Europe +32.56.445.155 or +32.56.445.197

All customers Asia +852.2588.4746

Customers who call a Customer Support Center are asked specific questions in order to identify their
needs. In this way, each call can be directed to the customer support representative most experienced
with your Cisco product.

4007730 Rev C Scientific Atlanta Application Code Downloader User’s Guide 21

Scientific-Atlanta Canada Inc. 678.277.1000
Scientific-Atlanta, Inc., A Cisco Company www.scientificatlanta.com

This document includes various trademarks of Cisco Systems, Inc.

Please see the Notices section of this document for a list of Cisco Systems, Inc. trademarks used in this
document.
Product and service availability are subject to change without notice
© 2008 Cisco Systems, Inc. All rights reserved.
November 2008 Printed in Canada Part Number 4007730 Rev C