Case Reflection
Case Reflection
Case Reflection
Introduction
Exploring the intricate realm of the human psyche is not merely about diagnosing a patient; it
requires a comprehensive analysis of the numerous factors that impact a person, including
their family, personal background, social and professional relationships, and career. The
amalgamation of all these mechanisms can help us comprehend the patient's issue and
provide them with effective solutions to their outcome (Engel, 1977). In this case review, the
professional life, and examines the multifaceted web that shapes an individual's well-being.
The analysis of the interplay of these elements uncovers the complexities of the client's
determinants on mental health, where family dynamics, social interactions, and employment
can either exacerbate or mitigate symptoms. During this journey, it will be essential to
navigate through the client's familial and social landscape, unpacking the triggers,
perpetuating factors, and protective elements that have sculpted the client’s experience.
Finally, the reflection on the therapist's essential skills that have played a pivotal role in the
virtual counseling session, enabling the client's progress toward self-discovery and healing.
According to DSM 5 (2013), the client shows the following symptoms of depression: feeling
depressed most of the day and every day, A marked loss of interest in almost all activities
during the day and every day, a slowing down of body movements, loss of energy during the
day, feeling worthless and guilty almost every day, and reduced ability to think or concentrate
or indecisiveness almost every day. Social determinants of health must also be considered in
the study of this case. Deep understanding of this case involves examining how the
depressive symptoms of the client are affected, contributed, or sustained by the mechanisms
of family, social integration, and employment. The family represents the primary source of
constructive, and enduring familial connection fosters sound psychological well-being in the
individual (Ross, 1990). Social support helps individuals to develop coping strategies to deal
with everyday stressors, but it is imperative to consider multicultural differences that lead to
different interpretations among clients (Albrecht et al., 2003). Work is a vital contributor to
mental health, and to implement measures to reduce risk and support individuals who may be
In this instance, our knowledge of the client's family and social connections is limited, but it
is evident the negative impact on her depression symptoms whilst also acting as a
precipitating factor. The investigation of further links within her family and social
relationships allowed a better understanding of the root cause of her syndrome. Additionally,
it is necessary to explore client’s significant relationships, best life functioning, work task
development, professional satisfaction, financial issues and so on. The collection of these
details will be helpful to understand how the client maintains a negative cycle of thoughts,
feelings and behaviours that keep her depression and prevent her from achieving wellbeing.
The formulation is a process that goes through counselling, rather than a single event; a
consistent formulation has a thorough understanding of all the factors that subscribe to the
client's stress, as well as the factors that support the development of resilience. The adoption
of the multi-perspective model and the examination of its five factors will facilitate a
and those that promote and nurture mental health, and at the end the formulation’s
The trigger involves a work scenario that emphasizes her uselessness thought, when a
workmate told her that she must retire. Subsequently, she experienced emotions of
worthlessness, anger, irritation, dryness, and a sense of being useless. To cope, she turned to
distractions such as watching television or consuming junk food. Their beliefs about
helplessness are based on a core framework in which the individual perceives herself as
ineffective in carrying out tasks or in comparison with others. She sees her life through the
lens of this belief. Each time she struggles to do something basic, it reinforces her feeling of
worthlessness. All her tasks are linked to her lack of competence, making it impossible to
perform even simple actions like getting out of bed or getting dressed (Beck, 2020).
Citalopram, as a predisposing factor; which she discontinued a couple of months ago due to
(SSRI) and an effective treatment for mild to moderate depression. It is used in lower doses
for elderly patients. Despite its effectiveness, Citalopram may cause nausea and somnolence
(Rahola, 2001). However, some effects have been observed after discontinuation, such as
An important precipitating factor in her condition is her nearing retirement age and how this
impact on her sense of self-worth. There is a viewpoint that retirement marks the cessation of
a significant work role, leading to potential psychological distress for the retiree as they can
no longer view themselves as a productive and contributing member of society. Charles et al.
(2004) finds a negative correlation between retirement and psychological well-being; for
instance, retirees exhibit lower life satisfaction compared to workers. Also, cross-sectional
models have provided evidence linking retirement to decreased well-being and even
depression with suicidal ideation. During counselling, with the case in the studio, the
therapist must explore her work relationships, job satisfaction, the challenges she faces, and
Moreover, a perpetuating factor, in this case, is the relationship with the partner, which
reinforces the feeling of worthlessness and incapacity to complete domestic tasks and the
possibility of not being able to contribute financially to the household. Byrne et al. (2004)
reveals in their comparative study, that within long-term relationships, depression in women
distribution; then it will be necessary for the therapist to delve into the dynamics of the
relationship and any dissonance that exists within the couple to find elements that can help to
provider of optimism to overcome her depression and to move on from her reluctance to do
anything. For Thomas Aquinas (1920), the company of friends heals the soul's sorrow. In
times of pain the presence and sympathy of a friend offer solace for two reasons. Firstly, it is
like sharing a heavy burden, lightening the load of sorrow. Secondly, when friends console
each other, it demonstrates love and care, bringing pleasure that can alleviate the suffering of
the person in pain. It is vital for the therapist to be a facilitator of the client's positive
In this virtual counselling session, the counsellor effectively demonstrates several crucial
skills that collectively contribute to the client's experience and overall therapeutic progress.
These skills are particularly vital as they aid Mary in navigating her multifaceted challenges
and feelings of depression. In this way, the boundary management in this virtual session
promotes a secure and confidential counselling relationship (Mc Leod, 2011). The counsellor
effectively manages these allegedly virtual boundaries, ensuring that Mary feels comfortable
and safe discussing her personal struggles in her current environment. Also, he expertly
structures the session, maintaining a steady and reassuring rhythm of both their speeches.
The practitioner excels the attending skill, maintaining eye contact and ensuring Mary feels
heard and valued throughout their interaction. The ability to attend is closely related to
attunement, where the therapist tunes into Mary's emotional state and the way she expresses
herself, even though a screen; for instance, as Mary discusses her challenging work situation,
he not only listens, but also recognises the frustration and sadness in her voice and
expressions. Besides, the counsellor’s empathy and responsiveness create a safe and empathic
alliance, crucial for Mary to open about her feelings of depression, irritation, and guilt.
Challenging Mary gently yet purposefully is essential, especially as she discusses her work-
related issues and her declining social life. The counselor uses this skill to encourage her to
explore her feelings and thoughts more deeply. For instance, when Mary mentions her
colleague's hurtful comment about retirement, the counselor challenges her by asking, "How
did that comment make you feel, and what thoughts does it trigger?" This empowers Mary to
delve into her emotions and thought patterns surrounding this issue.
In addition, the counselor's use of self-monitoring is crucial, as it ensures that their responses
come from a place of empathy and support. For instance, when Mary shares her struggles
with maintaining motivation and engaging in social activities, the counselor's self-monitoring
helps them provide responses that are understanding and encouraging, not critical or
accusatory.
Listening skills are paramount in a virtual setting, as they form the basis of the therapeutic
alliance, in this case, the counselor's active listening, allows Mary to feel heard and validated;
helping Mary make sense of her experiences. For example, when Mary expresses her
difficulty in finding motivation and feeling overwhelmed, the counselor invites her to explore
her personal perspective, saying: "It seems like you're experiencing a lack of motivation. Can
you share more about what might be causing these feelings?" This open-ended question
encourages Mary to reflect on her issues and gain a deeper understanding of her emotions and
challenges.
Furthermore, the counselor's use of silence as a therapeutic tool is powerful, giving Mary the
space, she needs to process her emotions and thoughts in a virtual environment, he does not
rush the conversation. During moments of silence, Mary can reflect on her declining social
life and the impact on her relationships with friends and husband. The counselor acts as a
virtual witness to Mary's experiences, providing a safe space for her to explore her emotions
and thoughts.
The summary covers significant details, like Mary's personal history and emotional triggers,
which enhances the counselling experience. The therapist recalls previous topics that Mary
shared in first place, the same way as her feelings and body language. This skill empowers
the therapist to mention these topics late in the conversation, prompting Mary to explore
whether to rediscover their emotions, reactions to situations and the union between these.
Conclusion
psychological well-being, it approaches to provide holistic and effective solutions for those
grappling with depression and similar mental health challenges. Also, in the ongoing pursuit
The integration of the case formulation and the five conceptualization factors offers a
therapists can provide more effective and tailored support. The therapeutic journey is a
dynamic process, and it is through meticulously exploring these factors that mental health
professionals can guide clients toward self-discovery, healing, and overall well-being.
monitoring, structuring, using silence, and witnessing in the therapist's approach forms a
connection, both of which are essential components for the success of the therapeutic
alliance. This proficiency in delivering virtual counseling reflects the evolving landscape of
mental health support and its capacity to facilitate meaningful change, even in a digital realm.
References
Albrecht, T. L., Goldsmith, D. J., & Thompson, T. (2003). Social support, social networks,
Australian Institute of Health and Welfare. (2022). Social determinants of health. AIHW,
American Psychiatric Association. (2013). Diagnostic and statistical manual of mental health
Beck, J. S. (2020). Cognitive Behavior Therapy: Basics and Beyond. Guilford Publications.
pharmacological and clinical effects. Journal of Psychiatry and Neuroscience, 25(3), 241-254.
Byrne, M., Carr, A., & Clark, M. (2004). Power in relationships of women with depression.
Engel, G. L. (1977). The need for a new medical model: A challenge for biomedicine.
in older employees: impact of national labor and social policies. BMC Public Health, 13,
McLeod. (2011). An A-Z of Counselling Skills. In Counselling skills: A practical guide for
136515001300224854
Ross, C. E., Mirowsky, J., & Goldsteen, K. (1990). The impact of the family on health: The
Thomas Aquinas. (1920). Summa Theologica, 2nd revised ed., I -II, Q.38, Art.3,.trans.
http://www.newadvent.org/summa/2001.htm.