Full Project Report On Loud Computing
Full Project Report On Loud Computing
Full Project Report On Loud Computing
RAKESH.K.R
Of
IN
SYSTEM/MARKETING
VENKITESHWARA COLLEGE
MARCH 2013
PROJECT REPORT ON
RAKESH.K.R
Of
In
SYSTEM/MARKETING
VENKITESHWARA COLLEGE
MARCH 2013
DECLARATION
Date: RAKESH.K.R
CERTIFICATE
SIGNATURE SIGNATURE
Date:
Place:
Director/Guide
A summer project is a golden opportunity for learning and self development. I consider
myselfvery lucky and honored to have so many wonderful people lead me through in completion
of beingextraordinarily busy with her/his duties, took time out to hear, guide and keep me
on the correctpath. I do not know where I would have been without her/him. A humble
and arranged allfacilities to make life easier. I choose this moment to acknowledge her/his
tested to the limit. He/She was always so involved in the entire process, shared his/her
knowledge, and encouraged me to think. Thank you, DearSir/Madam. I would like to thanks
Ms/Mr.( Name of placementDirector, College) for her/his efforts and help provided to me
to get such an excellentopportunity. Last but not the least there were so many who shared
1. Introduction
2. Company Profile
3. Industry Profile
5. Research Methodology
6. Review of Literature
10.Appendix
11.Bibliography
LIST OF TABLES
LIST OF TABLES
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GRAPH 1 SHOWING THE GENDER SELECTION
Enterprise Resource Planning (ERP)is used more than a decade; however, the continuing efforts
to promote this technologyhave been carried out. With introducing Cloud Computing
technology, a wide variety of service can be implemented onInternet, which has a profound
effect on the application of information systems and Internet. Many researches focused oneither
ERP or Cloud Computing but few of them paid enough attention on the implementation of ERP
on CloudComputing environment. In this paper, the ERP and Cloud Computing are defined as a
joint system. With the discovery ofdifferent aspects of these two technologies, using their
using them collaboratively. In this article, first, different aspects of this technology(Enterprise
Resource Planning) are discussed. Later Cloud Computing and its current future, Cloud ERP and
using CloudComputing future for ERP implementation are discussed. Finally; we suggest some
recommendations about how anenterprise can use the Cloud ERP benefits.
INTRODUCTION
INTRODUCTION
Today is the age of information technology. The facets of work and personal life are
moving towards the concept of availability of everything online. Understanding this trend,the big
and giant web based companies like Google,Amazon, Salesforce.com came with a model named
“CloudComputing “ the sharing of web infrastructure to deal withthe internet data storage,
scalability and computation. According to the definition by NIST “Cloudcomputing is a model
for on-demand network access to ashared pool of configurable computing resources that can be
rapidly provisioned and released with minimal management effort or service provider
interaction”.
Cloud computing is an online service model by which hardware and software services are
delivered to customers depending upon their requirements and pay as an operating expense
without incurring high cost. Basically cloud computing is a set of services that provide
Infrastructure resources using Internet media and data storage on a third party server. It has three
dimensions known as Software level service, Platform level service,Infrastructure service.
The main cloud computing attributes are pay per use,elastic self provisioning through
software, simple scalable services, virtualized physical resources. Models,such as cloud
computing based on Virtual technologies enable the user to access storage resources and
chargeaccording to the resources access Cloudcomputing platforms are based on utility model
thatenhances the reliability, scalability, performance and need based configurability and all these
capabilities are providedat relatively low costs as compared to the dedicatedinfrastructures.
Benefits provided by cloudcomputing ranges from cost savings to speed and flexibilityto
enhanced performance.This new model ofinfrastructure sharing is being widely adopted by
theindustries. Industries experts predicts thatcloud Computing has bright future in spite of
changingtechnology that faces significant challenge.The report from IDC says that due to the
emergence of cloudcomputing, IT marketplace is undergoing a change and itexpects that
investment on cloud services will reach to $42billion by 2012.
Cloud computing refers to applications and services offered over the Internet. These
services are offered from data centers all over the world, which collectively are referred to as the
"cloud." This metaphor represents the intangible, yet universal nature of the Internet.
Cloud computing is the use of computing resources (hardware and software) that are
delivered as a service over a network (typically the Internet). The name comes from the use of
a cloud-shaped symbol as an abstraction for the complex infrastructure it contains in system
diagrams. Cloud computing entrusts remote services with a user's data, software and
computation.
The idea of the "cloud" simplifies the many network connections and computer systems
involved in online services. In fact, many network diagrams use the image of a cloud to represent
the Internet. This symbolizes the Internet's broad reach, while simplifying its complexity. Any
user with an Internet connection can access the cloud and the services it provides. Since these
services are often connected, users can share information between multiple systems and with
other users.
Examples of cloud computing include online backup services, social networking services,
and personal data services such as Apple's Mobile Me. Cloud computing also includes online
applications, such as those offered through Microsoft Online Services. Hardware services, such
as redundant servers, mirrored websites, and Internet-based clusters are also examples of cloud
computing.
In the business model using software as a service, users are provided access to
application software and databases. The cloud providers manage the infrastructure and platforms
on which the applications run. SaaS is sometimes referred to as “on-demand software” and is
usually priced on a pay-per-use basis. SaaS providers generally price applications using a
subscription fee.
Proponents claim that the SaaS allows a business the potential to reduce IT operational
costs by outsourcing hardware and software maintenance and support to the cloud provider. This
enables the business to reallocate IT operations costs away from hardware/software spending and
personnel expenses, towards meeting other IT goals. In addition, with applications hosted
centrally, updates can be released without the need for users to install new software. One
drawback of SaaS is that the users' data are stored on the cloud provider’s server. As a result,
there could be unauthorized access to the data.
This paper investigates the impact that cloud computing might have on the way standard
ERP systems are operated (their “operations model”). ERP systems are integrated software
packages with a common database that support business processes in companies. They comprise
different functional modules that reflect the departmental structure of a company (accounting,
procurement, sales, production, warehousing, etc.). They are developed and offered by ERP
vendors and sold as “standard software” that fits the needs of many companies, often optimized
for certain industries (industry or vertical solutions).
Since ERP systems support the core processes and have to reflect the organizational
structure of a company they come in many different sizes and specializations. Most importantly,
they usually go through a substantial customization process to make them fit to the needs of a
particular company; and they often need to be electronically linked with other software systems
(e.g. legacy systems or partner systems). The feasibility of such adaptations need to be addressed
before the decision for cloud computing is taken. Whilst there is little doubt that cloud
computing can be beneficial in the areas of office computing and work group collaboration, it is
interesting to examine different forms of operating a complex business software system (such as
an ERP system) in a cloud environment.
The parties that need to be discussed when looking at cloud computing as an operations model
for ERP systems are the following:
1. User company (the company that uses the ERP system for their daily business processes)
2. ERP vendor (the company developing and selling licenses for the software)
3. ERP implementation partner (the company that supports the user company with the
implementation), and the
1. AJAX technology
This enables a client to communicate with the server in the background and to
dynamically change Web pages without reloading them. AJAX technology helps create a “rich
client”, a so called RIA, and has boosted the use of thin clients and mobile devices. (Linthicum
2009, p. 190)
Which enables the sharing of physical computer resources. (Babcock 2010, p. 51ff.)
AJAX makes rich clients possible and thus improves the capability of running an externally
hosted application locally, Multitenancy is the prerequisite to the shared use of software, and
virtualization allows for dividing of physical resources – all three together drive the cloud
computing market. Cloud computing, like similar forms of IT outsourcing, is heralding certain
promises to user companies (also see Loh and Venkatraman 1995; Clarke 2010):
The decrease of capital cost because the customer does not acquire hardware or licenses
up front any more (OECD 2010, p. 147)
Cost transparency e.g. through pay-per-use or subscription models (Ovum 2010, p. 10)
The decrease of operational costs (Velte et al. 2010, p. 3; OECD 2010, p. 147)
Increased flexibility for business processes due to lower switching cost (Iyer and
Henderson
2010)
Guaranteed service level (Mell and Grance 2009)
Simplicity through commodity services (Ovum 2010, p. 10)
These advantages of cloud computing are backed by the latest Ovum report (2010) and the
OECD 2010 report on information technology: “Cloud computing is one of the most discussed
and publicized technologies of recent years. Interest in cloud computing is mainly motivated by
its potential to reduce capital expenditures and to deliver scalable IT services at lower variable
costs.” (OECD 2010, p. 147)
On the other hand, the literature discusses some open problems (Clarke 2010; Linthicum
2010):
Permanent access (if Internet connection is down the service is down) (Velte et al. 2010,
p. 5).
Service provided can be down (Velte et al. 2010, p. 6)
Sensitive or proprietary information which cannot be stored outside the company does
not allow for cloud computing in certain application areasIntegration of applications run
by different providers (Iyer and Henderson 2010)
Lock-in with vendors (getting your data “out” when you want to move is connected to
hefty moving fees) (Velte et al. 2010)
Some vendors are not established players and might not be able to sustain their operations
for long (Iyer and Henderson 2010)
India is growing at faster pace in information technology sector thereby showing a great
potential for the cloud computing services. According to Springboard Research report (Jan 2009)
SAAS India i.e. software as a service in India will register a compounded annual growth rate of
76% in the time period of 2007-2011. Cloud computing services has huge opportunity in Indian
market due to the large number of Small and Medium businesses (SMBs) which is at around 35
million and they want easy to use , reliable and scalable application that helps them to grow and
expand their business. This makes India as the fastest growing SAAS market in Asia Pacific
region. According to Jeremy Cooper, VP-Marketing (APAC), Salesforce.com ‘software as a
service’ provider started its services in India in September 2005 and since then the adoption rate
of cloud computing is increasing .Seeing SAAS success on September 2008 IBM launched cloud
computing center in India at Bangalore. This center will cater to the increasing demand of web
based infrastructure sharing services. IBM India collaborated with IIT Kanpur to come up with
some new developments in computing that will help in academic advancement. Bharti Airtel has
launched the cloud computing services with their NetPc model and other giant companies like
Reliance Communications, TCS, HCL technologies, Wipro, Netmagic, Verizon, and Novatium
etc. have also launched cloud computing services in India.
Low overhead: Upgrades, maintenance and system administration take place in the
cloud and are managed by the vendor, so you don't have to spend nights or weekends
supervising a new version upgrade or a failed server. One industry analyst study found
that cloud-based business software cost 50% less than on-premise software over a four-
year period for a 100-employee company
Ease of access at anytime, and from anywhere: Cloud computing is "always on,"
making it easy to grow your business and support remote workers and locations, or
support a highly mobile sales or service team, because people can access the cloud any
time, day or night, from any browser, desktop ormobile device around the globe, 24x7
High availability: Cloud software architectures are designed from the ground up for
maximum network performance, so they frequently deliver better application-level
availability than conventional, on-premise solutions. For example, NetSuite commits
to 99.5% availability for its customers, and provides data security such as PCI DSS
compliance that would be cost prohibitive to achieve with on-premise software
Security: For many companies, the level of security and availability, disaster recovery
and back-up provided by a software-as-a-service provider far exceeds that which they
can provide themselves. NetSuite, for example, provides data security such as PCI DSS
compliance that would be cost prohibitive to achieve with on-premise software
Fast deployment: You can be up and running with ERP, CRM or ecommerce
applications, on a local or global scale, within a few months, rather than the six to 12
months it would take to install and troubleshoot conventional servers and software
Energy savings: By eliminating the need for on-premise hardware, cloud computing
reduces overall server room electric consumption as well, which can save a mid-size
businesses more $10,000 or more per year, according toa recent sustainability impact
study.
CLOUD COMPUTING: DEFINITIONS AND
CHARACTERISTICS
“By 2012, 20 per cent of businesses will own no IT assets. Several interrelated trends are driving
the movement toward decreased IT hardware assets, such as virtualization, cloud-enabled
services, and employees running personal desktops and notebook systems on corporate networks.
The need for computing hardware, either in a data centre or on an employee's desk, will not go
away. However, if the ownership of hardware shifts to third parties, then there will be major
shifts throughout every facet of the IT hardware industry. For example, enterprise IT budgets
will either be shrunk or reallocated to more-strategic projects; enterprise IT staff will either be
reduced or re skilled to meet new requirements, and/or hardware distribution will have to change
radically to meet the requirements of the new IT hardware buying points”.
Definition
The following definition of cloud computing is a simplified extract from the definition produced
by the National Institute of Standards and Technology (NIST) (United States) and the ITU Focus
Group.
“Cloud computing is a model for enabling network users’ on-demand access to a shared pool of
configurable computing resources that can be rapidly provisioned and released to the client
without direct service provider interaction.”
Cloud computing services have characteristics which distinguish them from other technologies:
– As a rule, cloud computing users do not own the IT resources they use, the servers they exploit
being hosted in external data centers.
– The resources and services provided to the client are often virtual and shared among several
users.
With these characteristics, cloud computing technology is a new solution giving users the option
to access software and IT resources with the desired flexibility and modularity and at very
competitive prices.
– Software as a Service (SaaS): business applications, customer relations and support (CRM),
HR, finance (ERP), online payments, electronic marketplace (for very small and small and
mediumsized enterprises), etc.
2. COMPANY PROFILE
21st CENTURY INFOWAY. Aims to harness the power of Information Technology to provide
comprehensive solutions to all its customers. 21st CENTURY INFOWAY Info soft offers a broad
spectrum of highly innovative software solutions and services across various segments of IT,
which include Enterprise Solutions of Apparels & Textiles ( ERP, CRM and SCM Solutions), E
Commerce Solutions ( B2B & B2C Portals), Developmental Services, GPS & GIS Solutions, IT
Enabled Services, Off-Shore Services,
21st CENTURY INFOWAY has more than 1000 man-years of software development
experience and is in the field of IT for more than 10 Years. 21 st CENTURY INFOWAY having
its clients across various countries worldwide and has learned the process of effective project
management and its life cycle includes Case Study, Documentation, Quality Control, Time
Management and Customer Support. 21 st CENTURY INFOWAY has established Strategic
Alliances with Technology leaders and enduring relationships with its clients and business
associates.
21st CENTURY INFOWAY’s goal is to ensure its most advanced Apparel and Textile
enterprise product lines to reach out the global markets and create innovative, world-class
software solutions that match to the International quality standards.
We have set a benchmark for quality solutions and dependable performance in our core
functional areas of:
OUR TEAM
Our team consists of dynamic and energetic professionals, each one specializing in his/her own
specific field; be it designing, development, animation, application development, copywriting or
SEO. Their competence and expertise in the latest web technologies enables us to deliver
integrated, scalable and robust solutions with the optimal cost/performance ratio. Our team is
highly cohesive and most importantly committed to the client. They provide excellent customer
support in real time.
OUR CLIENT RELATIONSHIPS
We have worked with clients across America, UK and Europe, South East Asia and the Middle
East. We have designed eye-catching, professional websites for hundreds of companies, placing
them at the forefront of the industry ahead of their competitors.
OUR PROMISE
Having completed numerous projects, we have gained unmatched business and technological
experience. We apply this expertise and knowledge to each solution that we deliver. We take up
each project as a challenge, with full commitment, perseverance and most importantly passion
and emotion that are needed to back a good website design or do top-notch web promotion. We
can convert your wildest your imaginations into reality.
OUR SERVICES
Our Development Team does the automatic quality analysis for each component single and
jointly for the projects as a whole. Regular feedback from clients is required. Software is tested
keeping the client in mind and the client’s approval. All testing is done before making the
product live. Specialized SEO techniques are then used for the best ranking. Then monitoring is
done in which all successes and failures are marked. The successes are selected whereas causes
for the failures are removed. Monitoring ensures the perfect functioning of the product. Other
than these things we also keep in certain things in mind as a success fund which is not totally
technical but helps to build a nice and successful Product.
Systematic and simple so that customers can grasp the specified information easily.
We create magic and use all the latest and greatest technologies here making all complex
product show success.
Here our teams are dedicated towards their work so they develop the software that are
lovely and gain success. Thus give their best, to make the Software the most successful
one.
21st CENTURY INFOWAY’s IT group is a professional software developing company located in
Palakkad, Kerala producing tailor made software solutions. We specialize in core knowledge
consultation. Our experience in software spans several years with expertise in various verticals
and domains. We design our software according to the customers' requirements with flexibility
in our costing models. We also undertake customer's existing product software reengineering
with current technology offerings. We adopt blending of development methods to ensure usage
of right tools to suit the business needs. As professionals with high business ethics we maintain
privacy and confidentiality in the projects we undertake for our clients. We communicate clearly
and smoothly with all concerned personnel to ensure that our products provide utmost
satisfaction to the client. We offer the services of offshore software development, software
applications development, outsourcing software development, custom software
development, .Net and VB.NET development from Palakkad, Kerala
The company provide customer centric software applications to suit the needs of the customer.
Our team maintains constant communication with the customer during the working hours and off
working hours for transparency. Our reporting is in tune with the project development phase with
focus on utilization of man hours and duration of the work undertaken.
21st CENTURY INFOWAY offer best quality Software Applications that are superior in quality
to satisfy all the needs of the customer. We employ state of the art tools and latest project
management methodologies with key mile stones to track the development progress.
Our customers benefit from lower budget on infrastructure and expenses incurred on equipment
and resources. Our team of professionals is quality conscious and ensures adherence to the
quality processes set forth by the company.
CUSTOM SOFTWARE DEVELOPMENT
Our in-depth knowledge on the requirements of the customer enables us to produce software to
the specific needs of the customer. We concentrate on the special needs of the customer to
produce a successful customization of our software services.
E-COMMERCE SOLUTIONS
E- Commerce is nothing but exchange of goods and services for money, being conducted via
electronic medium like the Internet. Customers prefer online stores because they can be more
convenient than brick and mortar stores. However, one of the biggest challenges of conducting
an online business is making sure that the customers trust client’s website.
Search Engine Optimization is the art of composing a web page so that it is given a high ranking
in the Search Engines whenever the presupposed words are used for a search. Various search
engines use different algorithms to rank their results. In order to achieve a top position, it is
necessary to make a web page for each keyword & for each search engine. Search Engine
Optimization it means that your site will be analyzed & then improved to make it possible for
search engine to index & rank it.
Flash is a household name when it comes to multimedia. Whether you're creating standalone
movies, interactive demos, or cool web components, Flash is a solid foundation on which to base
your work. Flash lets designers and developers integrate video, text, audio, and graphics into
effective experiences that deliver superior results for interactive marketing and presentations, e-
learning, and rich Internet applications. Flash is the world's most pervasive software platform,
reaching 97% of Internet-enabled desktops worldwide, as well as many popular devices.
21st CENTURY INFOWAY’s provides an integrated solution for tracking & monitoring Vehicle,
Asset and even a person. The usage of Global Positioning System (GPS) technology integrated
with the GSM/GPRS communication networks in our system help you to manage multiple
vehicles and consignments across multiple locations in real-time, with accuracy and
reliability.GPS tracking device fits into the vehicle and captures the GPS location information
apart from other vehicle information at regular intervals to a central server. The other vehicle
information can include fuel amount, altitude, reverse geocoding,cut off Engine, turn off
ignition, battery status, GSM area code/cell code decoded, number of GPS satellites in view and
a lot more. Capability of these devices actually decides the final capability of the whole tracking
system.
ERP IMPLEMENTATION
Using an ERP system helps you to understand how your resources are working within the
business. With an ERP system you can control your supply chain, maximize the use of supplies
through a manufacturing process, keep track of projects and manage your workforce.
The use of an ERP system will therefore help you to maximize revenues, minimize costs,
streamline processes and help your business to run more smoothly.
VISION
21st CENTURY INFOWAY's vision is to empower people through great software any time, any
place and on any device. As the emerging Software Company for personal and business
computing, 21st CENTURY INFOWAY strives to produce innovative products and services that
meet our customers' evolving needs.
At the same time, we understand that long-term success is about more than just making
great products but to deliver the right solutions in the right time by understanding the customer
needs thoroughly.
MISSION
Our mission is to provide best software solutions for our customer requirement, correct hardware
solutions and quality customer support always combining the latest in technology with best
practices and methodologies for on-time delivery of high-quality, cost-effective, and user-
efficient products.
Information Technology (It) Industry in India has played a key role in putting India on
the global map. IT industry in India has been one of the most significant growth contributors for
the Indian economy. The industry has played a significant role in transforming India’s image
from a slow moving bureaucratic economy to a land of innovative entrepreneurs and a global
player in providing world class technology solutions and business services. The industry has
helped India transform from a rural and agriculture-based economy to a knowledge based
economy.
Information Technology has made possible information access at gigabit speeds. It has
made tremendous impact on the lives of millions of people who are poor, marginalized and
living in rural and far flung topographies. Internet has made revolutionary changes with
possibilities of e-government measures like e-health, e-education, e-agriculture, etc. Today,
whether its filing Income Tax returns or applying for passports online or railway e-ticketing, it
just need few clicks of the mouse. India’s IT potential is on a steady march towards global
competitiveness, improving defense capabilities and meeting up energy and environmental
challenges amongst others.
IT-Its sector in India, with the main focus on increasing technology adoption, and
developing new delivery platforms, has aggregated revenues of USD 88.1 billion in FY2011,
while generating direct employment for over 2.5 million people. Out of 88.1 billion, export
revenues (including Hardware) has reached USD 59.4 billion in FY2011 while domestic
revenues (including Hardware) of about USD 28.8 billion.
FINANCIAL ASSISTANCE
While the underlying theme of 2010 was that of steady recovery from recession, thanks
to the accelerated recovery in emerging markets, worldwide spending in IT products and services
increased significantly in 2011. In 2011, India’s growth has reflected new demand for IT goods
and services, with a major surge in the use of private and public cloud and mobile computing on
a variety of devices and through a range of new software applications.
High inflow of FDI in the IT sector is expected to continue in coming years. The inflow
of huge volumes of FDI in the IT industry of India has not only boosted the industry but the
entire Indian economy in recent years. Foreign direct investment (FDI) inflow rose by more than
100 per cent to US$ 4.66 billion in May 2011, up from US$ 2.21 billion a year ago, according to
the latest data released by the Department of Industrial Policy and Promotion (DIPP). This is the
highest monthly inflow in 39 months.
Foreign technology induction is also encouraged both through FDI and through foreign
technology collaboration agreements. India welcomes investors in Information Technology
sector. Greater transparency in policies and procedures has made India an investor friendly
platform. A foreign company can hold equity in Indian company’s up to 100%.
To support Research & development in the country and promoting Start ups focused on
technology and innovation, a weighted deduction of 150% of expenditure incurred on in-house
R&D is introduced under the Income Tax Ac. In addition to the existing scheme for funding
various R&D projects have been funded through new scheme like Support International Patent
Protection in Electronics & IT (SIP-EIT), Multiplier Grants Scheme (MGS).
The government has initiated the setting up of an Open Technology Center through NIC
aimed at giving effective direction to the country on Open Technology in the areas of Open
Source Solutions, (OSS), Open Standard, Open Processes, Open Hardware specifications and
Open Course-ware. This initiative will act as a National Knowledge facility providing synergy to
the overall components of Open Technology globally.
REGULATIONS
After the economic reforms of 1991-92, liberalization of external trade, elimination of
duties on imports of information technology products, relaxation of controls on both inward and
outward investments and foreign exchange and the fiscal measures taken by the Government of
India and the individual State Governments specifically for IT and ITES have been major
contributory factors for the sector to flourish in India and for the country to be able to acquire a
dominant position in offshore services in the world. The major fiscal incentives provided by the
Government of India have been for the Export Oriented Units (EOU), Software Technology
Parks (STP), and Special Economic Zones (SEZ)
CHALLENGES
Cyber security and quality management are few key areas of concern in today’s
information age. To overcome such concerns in today’s global IT scenario, an increasing number
of IT-BPO companies in India have gradually started to emphasize on quality to adopt global
standards such as ISO 9001 (for Quality Management) and ISO 27000 (for Information
Security). Today, centers based in India account for the largest number of quality certifications
achieved by any single country.
India aims to transform India into a truly developed and empowered society by 2020.
However, to achieve this growth, the sector has to continue to re-invent itself and strive for that
extra mile, through new business models, global delivery, partnerships and transformation. A
collaborative effort from all stakeholders will be needed to ensure future growth of India’s IT-
ITeS sector. We will need to rise up to the new challenges and put in dedicated efforts toward
providing more and more of end-to-end solutions to the clients to keep the momentum going.
India is now one of the biggest IT capitals in the modern world and has presence of all
the major players in the world IT sector. HCL, Wipro, Infosys and TCS are few of the household
names of IT companies in India.
FUTURE PROSPECTS
Globalization has had a profound impact in shaping the Indian Information Technology
industry. Over the years, verticals like manufacturing, telecom, insurance, banking, finance and
lately the retail, have been the growth drivers for this sector. But it is very fast getting clear that
the future growth of IT and IT enabled services will be fuelled by the verticals of climate change,
mobile applications, healthcare, energy efficiency and sustainable energy. The near future of
Indian IT industry sees a significant rise in share of technology spend as more and more service
providers both Indian and global target new segments and provide low cost, flexible solutions to
customers.
However, to achieve this growth, the sector has to continue to re-invent itself and strive
for that extra mile, through new business models, global delivery, partnerships and
transformation. A collaborative effort from all stakeholders will be needed to ensure future
growth of India’s IT-ITeS sector. We will need to rise up to the new challenges and put in
dedicated efforts toward providing more and more of end-to-end solutions to the clients to keep
the momentum going.
The software industry continues to evolve rapidly, expanding due to innovative new product
and service applications (apps), hardware platforms, delivery mechanisms and growing global
markets. Four key trends dominate the industry today:
2. Mobile Applications
The second trend is the burgeoning field of mobile applications, whose growth is being
driven by the flurry of new platforms and readily available low-cost devices like smart phones
and tablet computers. Businesses and consumers are turning to mobile apps because of their ease
of use and constant availability. Even large IT organizations are integrating mobile appestat
increase the productivity within their company.
ERP SYSTEMS
In the past five years, the formerly explosive market for enterprise resource planning
(ERP) software -- which helps companies save money by integrating back-office operations such
as accounting, distribution, and human resources -- has given way to software that helps
companies make money, including customer relationship management (CRM) and supply chain
management software.
The third trending the industry is an uptick in mergers and acquisitions (M&As). A
distinguishing factor of today’s M&As, however, is that many of them are oriented towards
vertical integration between hardware and software companies. In some cases, it is a hardware
firm acquiring a software firm, such as HP’s recent announcement of its purchase of Autonomy.
In other cases, it is the opposite, such as Oracle’s purchase of Sun. Such M&As are driving
change in the software industry as companies re-architect themselves to become not just software
developers, but “providers of full solutions” for their client
The movement to on-demand software is a top risk for traditional software developers.
Arising out of the shift to online (cloud) applications and data storage, SaaS companies are
taking on many tasks formerly fulfilled by off-the-shelf software. What remains to be seen is
how quickly they will penetrate the market. At this time, SaaS apps have heavily penetrated the
customer relationship management (CRM) and human capital management (HCM) functions and
less so the order fulfillment, supply chain, manufacturing and core financial functions. They also
have higher levels of penetration in smaller and medium-sized organizations or smaller divisions
or distributed locations of larger organizations. In the future, SaaS developers will clearly target
more industries and improve their applications to handle more complex functions; this will push
the leading traditional developers to compete or lose their own market dominance. While SaaS
apps are not yet a silver bullet, companies and people are eagerly adopting them because they are
perceived to be less complicated, more intuitive and built on platforms that people use every day
,such as iPods and smart phones.
2. Product Obsolescence
In today’s world, every industry is subject to technological innovation and radical
disruption. New hardware devices, platforms and software approaches can result in profitable
opportunities for nimble and savvy software companies. However, they also bring on rapid
product obsolescence for a software company that lets its prior successes blind it to change. To
mitigate this risk, companies need to monitor trends and anticipate where the market is going.
They need to invest in significant R&D efforts to enhance their own technologies and better
understand their customers’ needs. Given the length of the development lifecycle for cutting-
edge technology, however, this is often not protection enough. Ariba, a leading provider of
sourcing solutions, is an example of a company that anticipated the SaaS movement and now
offers only SaaS solutions.
5. Pricing Models
As little as two decades ago, no one would imagine that pricing models would be a risk in
the software industry. But today, pricing models are increasingly complex as companies
transform themselves from being just developers of software to providers of solutions. One result
is that many developers are moving from a license model to a subscription model. Another is that
we see more companies bundling software, services and maintenance into a package for
customers, or entirely customizing a solution for each client. These trends complicate the rules
for revenue recognition, forcing the adoption of new accounting standards and, in some cases,
damaging the financial reputation of companies that have stretched GAAP rules too far.
Furthermore, the economic downturn has created significant foreign currency fluctuations,
especially between the dollar and euro, that have impacted the stability of pricing models. This
has demonstrated that the software industry is sensitive to global economic conditions, a risk that
will need further analysis and new solutions for companies that are increasingly selling software
products and services on a global basis.
A BULLISH FUTURE
The software industry appears to be climbing a wave of growth and profitability. Trends
indicate that it will continue to be an industry in high demand as new technologies; platforms and
innovative solutions are created. For every function or task for which software has already been
applied, there is the never-ending pursuit of more “elegant” solutions that work faster, smarter
and better. Meanwhile, delivery models and new generations of smart phones and tablet
computers are rapidly improving the speed at which content is delivered and the quality it is
displayed in. Although there is still a need for traditional off-the-shelf software, improvements
like these will continue to drive the growth of SaaS solutions, mobile apps, the video gaming
industry, -Entertainment and as-of-yet undiscovered software applications. If there is anything
clear about the future, it is that the leading risks in this industry –especially security and privacy,
competition from SaaS apps,and product obsolescence –will increasingly challenge software
companies to manage and mitigate. These risks will require extensive resources invested in
continuous R&D efforts and keen management oversight.
OBJECTIVES
OBJECTIVES
To Compare and contrast the ERP on demand and ERP on Premise solution
To study the implementation of ERP on demand and
ERP on Premise solution
To study the Cost effectiveness of on demand ERP with on premises solution.
To study what are the challenges involved in ERP on
Demand solution.
Avoids unintended exposure to regulatory issues.
Targets investments in a manner that can accelerate the value generated from your
current portfolio of operational investments.
Provide real-time visibility and traceability.
To improve productivity.
To enhance customer service.
LITERATURE REVIEW
LITERATURE REVIEW
The authors in [1] mainly focused on cloud, cloud computingand its myriad application.
They describe various cloudcomputing paradigm and types of clouds those includes publiccloud,
private cloud, community cloud and hybrid cloud. Acloud computing architecture has been
describes with existingfeatures. Finally, they have deployed a cloud computing systemand
showed the feature that differentiates with the existing cloudcomputing process.In [2], the author
works with cloud computing for educationalsystem and more specifically on the security issues
of publicclouds. At the end, he has provided a guide line to develop acloud computing for
education system.
The author’s remarks onfew issues related to cloud computing for web application
likeprice, simplicity, flexibility, collaboration, privacy and security.They also discussed how
power loss occurred with thecomponent of computer and they think that distributing high-voltage
DC power throughout the data centre may reduce theloss.The authors in focused on frame work
of future e-government for cloud computing. They observed that present e-government frame
work is not able to map all users’ criteria.They have been proposed an new effective e-
government framework which is more intelligent and able to filled up all usercriteria’s.
An algorithmic approach and eco-friendly cloud computing have been implemented and
tested in. They also works on greencloud computing. The green cloud empathizes on the
powerconsumption by the cloud computing approaches. They haveremarks on proper security
management system for theirproposed of cloud computing approaches for future endeavors’
mathematical model for cloud computing has presented in .Where the authors implemented a
mathematical model based on marketing oriented cloud computing. An algorithm also been
implemented from the mathematical model. They have been tested their proposed system setting
up a private cloud based onUbuntu 10.04 Server edition. Their test result shows that as stochastic
demand gradually increases, the proposed objective function slowly increases and provides more
optimized value when the stochastic demand is within a moderate to maximumrange although
they didn’t find best performance whenmaximum stochastic demand held’s.
According to , the authors focused on Software as a service providers (cloud user) and
cloud providers. They have defined cloud, is the combination of data centre hardware and
software. They also define the public cloud as, when a cloud have prepared with the pay-as-you
go manner for public and these services are sold called utility computing. They have predict
cloud computing will grow fast and developer should account on how smoothly a single virtual
Machine serve the services. In addition, they also remarks three points those includes scale down
and up of application software, upgrading of infrastructure software and hardware system
(putting idle portions of thememory, disk, and network into low power mode, processorsshould
work well with VMs, flash memory should be added tothe memory hierarchy, and LAN switches
and WAN routersmust improve in bandwidth and cost).In , author works on cloud computing
because of themigration of software system to distance server that is accessibleremotely.
They have shown the evolution of cloud computingand predicts the future of cloud
computing is less than clear,showing few example that treated as directions. They havemention
about WordStar for the web that first attracted people tocloud computing. They also mentioned
about Google docks asearlier developed application for WordStar. In enterprise cloud
computing, the first was Salesforce.com that was founded in1999. They also focused on cloud
infrastructure and cloud OS.The author in , focused on the concept of cloud computing,addressed
few issues related to research topics and a cloudimplementation that works with VLC
technology. The authorshown his experience with VLC technology is excellent and heis working
on additional functionalities and features for futureimprovement of cloud frame work of cloud
computing.The authors in , initially defined the cloud computing andthey have remarks three
aspect from hardware point of viewlike, the appearance of infinite computing resources available
ondemand, the elimination of an up-front commitment by cloudusers and the ability to pay for
use of computing resources on ashort-term basis as needed. They have discussed about the
cloudcomputing economies and showed the benefits of cloudcomputing over conventional data
centre. They also finds outtop ten obstacles and opportunities for growth of cloudcomputing.
HYPOTHESIS DEVELOPMENT
Cloud Computing is web based subscription model enabling the users to pay as per their
need and usage. Cloud Computing Model provides IT based services and capabilities online with
data shared on a third party server. As the users are paying on hourly basis and in some cases on
monthly basis, cloud computing will result in a substantial cost saving and it will leverage the
benefits of ERP solutions. Hence we hypothesize:-
H1 : Cloud computing service provide lower per user annual cost than traditional ERP system.
H2 : Cloud computing service provide higher per user annual cost than traditional ERP
system.
H3 : Cloud computing services are more adaptable than traditional ERP systems.
H4 : Cloud computing services are less adaptable than traditional ERP systems.
RESEARCH METHODOLOGY
RESEARCH METHODOLOGY
This paper is a study of the scope of cloud computing for SMEs in India. The Main
purpose of this paper is to examine and analyze the Scope of cloud computing for the SMEs in
India. So, this research paper aims to develop a research model which would justify this papers
affinity towards the use of cloud computing for Indian SMEs. One of the major challenges was
to get the financial data of some SMEs and another was to understand which data to choose for
analyzing the scope. This research paper adopts a “DESCRIPTIVE TYPE” of research. The
research methodology used for the paper was kept very simple. Primary data was collected by
conducting Telephonic interviews and by questionnaires sent through email and Secondary data
was collected from the internet, news papers, magazines and journals. T- Test was applied onthe
collected data to test one of the hypothesis of this paper that using cloud computing based ERP
software would cost the SMEs lesser than the traditional ERP software does. Factor rating
method was used to test the other hypothesis that traditional ERP systems involve higher level of
difficulty in terms of adaptability than the Cloud computing services.
1. Primary data: The Primary data for this paper was collected using telephonic interview with
IT personnel from about 30 Indian SMEs. It was a Structured Interview which comprised of
sequenced questions.
An E-mail based questionnaire was also used to collect the primary data. This questionnaire was
sent to users of various traditional ERP software’s in the above 30 Indian SMEs to get the
general user opinion used to test the hypothesis H3.
2. Secondary data: The Secondary data was collected using a) Internet: The Sites of all ERP
providing software’s using SaaS technology were visited and the cost per user for each of them
was collected via this method. The SAP ByDesign Software’s site was well studied and even non
numbered data was collected from the site. b) Journals: White papers from emerald Journal were
used to collect data. c) News Papers: Business Standard daily business news paper was also used
as a source for secondary data collection. d) Magazines: The CTO Forum magazine, Business
Week.
DATA ANALYSIS AND INTERPRETATION
Gender No of respondents
Male 75
Female 25
GENDER SELECTION
Male Female
25%
75%
INTERPRETATION
In the above diagram showing that the gender selection.75 no of respondents are in the form of Male
and 25 no of respondents are in the form of Female.
TABLE 2 SHOWING THE PRESENT MARITAL STATUS
Single 60
Other 0
60
40
INTERPRETATION
From the study it is understood that 60 of the respondents are in the form of Single and talent
management and 40 of the respondents are in the form of Married or living common law.
TABLE 3 SHOWING THE HIGHEST LEVEL OF EDUCATION YOU HAVE
COMPLETED
Some post-secondary 5
Professional designation 20
INTERPRETATION
From the study it is understood that 5 of the respondents are in the form of Some school and
talent management and 10 of the respondents are in the form of Graduated high school and 5 of
the respondents are in the form of Some post-secondary, 10 of the respondents are in the form of
Graduated community/technical college, 10 of the respondents are in the form of Graduated
university (undergraduate degree), 20 of the respondents are in the form of Professional
designation and 40 of the respondents are in the form of Graduate degree (Masters, Ph.D.).
Unemployed 55
Retraining or upgrading 0
Retired 0
Homemaker 0
Student 20
Other 0
INTERPRETATION
From the study it is understood that 20 of the respondents are in the form of working full time
and 5 of the respondents are in the form of working part time or seasonally and 55 of the
respondents are in the form of Unemployed, 20 of the respondents are in the form of Student
Does your State currently use the Cloud for financial systems? No of respondents
Yes 70
No 30
Other 0
70%
INTERPRETATION
From the study it is understood that 70 of the respondents are in the form of Yes statementand 30
of the respondents are in the form of No statement.
Does your State currently use the Cloud for financial systems? No of respondents
Yes 70
No 20
Other 5
Not applicable 5
5%
5%
20%
70%
INTERPRETATION
From the study it is understood that 70 of the respondents are in the form of Yes statementand 20
of the respondents are in the form of No statement and 5 of the respondents are in the form of
other statement and 5 of the respondents are in the form of not applicable.
Do you believe that having your financial system in the Cloud No of respondents
is less expensive in total than maintaining your own system?
Yes 75
No 25
Other 0
80
70
60 No of respondents
50
40
30
20
10
0
Yes No Other
INTERPRETATION
From the study it is understood that 75 of the respondents are in the form of Yes statementand 25
of the respondents are in the form of No statement.
What are the impediments to moving your State’s financial system to the No of
Cloud? respondents
Legal/statutory 5
Political 5
Security issues 10
State IT maturity 15
Portability issues 20
INTERPRETATION
From the study it is understood that 5 of the respondents are in the form of Legal/statutory and 5
of the respondents are in the form of Politicalor seasonally and 10 of the respondents are in the
form of Security issues, 15 of the respondents are in the form of State IT maturity, 20 of the
respondents are in the form of Portability issues and 25 of the respondents are in the form of
Unacceptable level of risk, 10 of the respondents are in the form of Implementation costs and 10 of
the respondents are in the form of Lack of proven successes in other State.
No 20
Other 0
GRAPH 9 SHOWING YOUR OFFICE RECENTLY CONDUCTED CAMPAIGNS
DESIGNED TO IDENTIFY INEFFICIENCIES AND WASTE IN YOUR ENTITY’S
OPERATIONS
20%
80%
INTERPRETATION
From the study it is understood that 80 of the respondents are in the form of Yes statementand 20
of the respondents are in the form of No statement.
No 25
75
25
Yes No
INTERPRETATION
From the study it is understood that 75 of the respondents are in the form of Yes statementand 25
of the respondents are in the form of No statement.
No 40
40%
60%
INTERPRETATION
From the study it is understood that 60 of the respondents are in the form of Yes statementand 40
of the respondents are in the form of No statement.
45
35
10
INTERPRETATION
From the study it is understood that 45 of the respondents are in the form of Privateand 35 of the
respondents are in the form ofHybrid, 10 of the respondents are in the form of Public.
No 15
15%
85%
INTERPRETATION
From the study it is understood that 85 of the respondents are in the form of Yes statementand 15
of the respondents are in the form of No statement.
40
35
25
INTERPRETATION
From the study it is understood that 40 of the respondents are in the form of IAASand 35 of the
respondents are in the form of P|AAS, 25 of the respondents are in the form of SAAS.
No 20
80%
INTERPRETATION
From the study it is understood that 80 of the respondents are in the form of Yes statementand 20
of the respondents are in the form of No statement.
No 10
90
No of respondents
10
Yes No
INTERPRETATION
From the study it is understood that 90 of the respondents are in the form of Yes statementand 10
of the respondents are in the form of No statement.
55
20
15
10
INTERPRETATION
From the study it is understood that 10 of the respondents are in the form of 10-30and 20 of the
respondents are in the form of 30-50, 55 of the respondents are in the form of 50-70 and 15 of
the respondents are in the form of 70-100.
No 10
10%
90%
INTERPRETATION
From the study it is understood that 90 of the respondents are in the form of Yes statementand 10
of the respondents are in the form of No statement.
No 40
GRAPH 19SHOWING THE BUDGET IS AN ISSUE WHILE CONVERTING TO
CLOUD COMPUTING
60
40
Yes No
INTERPRETATION
From the study it is understood that 60 of the respondents are in the form of Yes statementand 40
of the respondents are in the form of No statement.
No of respondents
60
50
50
40
30
20 25 25
No of respondents
10
0
ity ity rit
y
cur pac
teg
se ca in
ta ge up
da ora ck-
ed st
ba
r ov ed e
p eas lin
Im cr O n
In
INTERPRETATION
From the study it is understood that 50% of the respondents are in the form of improved data
security statement, 25% of the respondents are in the form of Increased storage capacity
statement and 25% of the respondents are in the form of Online back-up integrity.
FINDINGS
FINDINGS
From the above analysis based on the results obtained from t-test it is construed that
cloud computing incurs lower cost than traditional ERP Systems. No capital investment for
software infrastructure is required for any Sass based ERP solution. So there are no hardware,
software or implementation costs, which essentially are responsible for the unprecedented high
cost of using a traditional ERP system. Based on the financial data of the Indian SMEs that are
analyzed above it is deduced that on an average these Indian SMEs would have saved
approximately Rs. 37000 per user per year if they had preferred the Sass Solution provided by
“SAP Business By Design” instead of their already installed traditional ERP systems.
So using the cloud computing model would help the SMEs in optimizing their total cost
incurred on ERP by higher per user annual savings. Based on the factor rating method it can be
easily deduced that traditional ERP systems involve higher level of difficulty when analyzed in
terms of adaptability than the Cloud computing services. So it is clearly evident that Cloud
Computing services are more adaptable than traditional ERP systems.
we know you have a lot of responsibilities, such as: monitoring, tracking, and
implementing the organizations financial goals (financial analysis and forecasting), reviewing
the organization's processes, reviewing financial reports, providing or preparing financial
overview presentations, reviewing and approving prospective clients, reviewing the closing of
books, reviewing and approving finances and changes, and managing the finance staff.
If that weren't enough, you're also responsible for deciding which ERP application is
right for your organization... and when and how to deploy it as well.
Determining whether or not to invest in cloud ERP can be a daunting task for any
Finance executive. However, when implemented correctly and in line with your business goals,
cloud ERP can lower costs and increase bottom line profits. We know this is music to your ears!
As you continue your research, it is important that you are aware of the benefits cloud
ERP can bring to you:
With Cloud ERP you can automate your business-critical financial processes so you can
perform fast and reliable accounting, financial reporting and analysis. You can extend access to
your financial data across your company and business community, so that you can improve the
efficiency of your existing accounting processes.
General Ledger Budgeting, Planning, and Forecasting Global Risk and Compliance
Manage your financial operations effectively with a comprehensive view of financial data
across your organization and flexible processes that adapt to the way your business works.
With access to real-time information across your organization, easy-to-use inquiry tools,
and powerful analysis and reporting capabilities, Financial Management in Cloud ERP can help
you handle revenue, payables, receivables, and cash flow efficiently—so you can gain insight
into financial performance, plan strategically, and make confident, informed decisions.
Your financial team can work faster and smarter with specialized Role Centers that
present relevant tasks and information in a personalized view. With out-of-the-box access to
activity stacks, charts, and alerts, the CFO can monitor business performance and trends, and
optimize processes. For example, the CFO Role Center includes a link to the online finance
community, in addition to Role Tailored reports, predefined data cubes, and integrated analysis
and forecasting tools. Financial staff can drill down quickly into relevant accounting processes
and create custom workflows, such as automated approvals for selected financial journals, with
the ability to view work list items in their Role Centers.
Gain insight into your financial operations. Improve strategic planning with 360-degree
views of business performance. Set up and review graphical displays and reports and conduct
targeted analyses of detailed information to make informed, strategic decisions.
Measure economic performance across operations. Understand your business costs with
allocation schemes that match your business model, and plan and calculate future costs based on
budgets and forecasts.
Expand your business across borders. Standardize business processes across the global
organization and manage exchange rate adjustments with Multilanguage and multicurrency
support, while meeting accounting requirements in different countries.
Simplify efforts to meet regulatory compliance commitments. Help reduce the time and
effort needed to enhance internal controls, support audit requirements, and manage regulatory
reporting that addresses compliance requirements.
Budgeting,
Global Risk
General Planning,
and
Ledger and
Compliance
Forecasting
General Ledger
Post financial information into multiple ledgers, enabling the business to maintain a
separate set of books for reporting purposes, such as tax.
Add flexible year-end procedures for distributing profits by financial dimensions.
Configure multiple and recurring journals with approval and workflow capability.
Book transactions across subsidiaries and eliminate intercompany transactions to
consolidate financials. Create cash flow forecasts to anticipate cash requirements and
liquidity.
Accounts Receivable
Set up credit parameters and flexible payment terms, and handle prepayments and
advanced payments.
Preauthorize and authorize credit card payments for sales orders.
Calculate interest and generate collection letters.
Accounts Payable
Use three-way matching with the ability to set up price variance tolerances.
Support flexible terms, including advanced payment schedules, promissory notes, and
multiple payments.
Use multiple invoice entry options, including separate handling of approved and
unapproved invoices, and matching invoices to physical deliveries.
Bank Management
Monitor deposits, payments, drafts, and bank balances; and reconcile bank account
statements.
Provide support for electronic vendor and customer payments and receipts using a
number of standard formats, including Bills of Exchange.
Implement transaction reversals, additional asset groups and attributes, and asset
adjustment reason codes.
Quickly update the replacement cost and insured value for selected fixed assets.
Order and receive fixed assets through purchase orders and inventory, and create a new
fixed asset when the packing slip or invoice is posted.
Forecast, monitor, and control the entire life cycle of your fixed assets.
Easily conduct business across geographic borders by supporting multiple languages and
currencies.
Adjust accounts payable, accounts receivable, and general ledger transactions to current exchange
rates.
Expand functionality to comply with country-specific regulations.
Dimensions
Work with multiple financial dimensions for detailed analysis, including a dimension hierarchy
for the purpose of defining account validation.
Reduce the complexity of your chart of accounts.
Reporting
Access Role Tailored business intelligence with out-of-the-box financial reporting, performance
indicators, and analysis tools.
Create customized reports with Microsoft® SQL Server® Reporting Services.
Improve visibility into performance with integration with Microsoft Office PerformancePoint
Server. Shared Services Support
Help reduce costs with centralized processing for customer and vendor payments.
Compliance Management
Easily track and manage compliance status and activities using Compliance Center.
Automate compliance with corporate policies using workflows.
Help ensure segregation of duties using reports related to access control and workflow.
Configure the control environment using The Committee of Sponsoring Organizations of
the Tread way Commission (COSO) framework for internal controls.
Use the integrated task recorder and document repository to store critical business
processes and controls.
Any company in the enterprise can print a statement for any customer, and the enterprise
can create a single, consolidated statement for multiple companies.
Define allocation rules to distribute posted amounts to destination accounts or dimensions
at any time.
Cost Accounting
CONCLUSION
The objective of this research paper was to analyze the scope of cloud computing for the
SMEs in India. For this purpose the paper analyzes per user annual cost as a parameter to
compare the cost of using the traditional ERP solution and the cloud computing modeled SaaS
based ERP systems. The paper also compares the difficulty level for adaptability of the
traditional ERP systems and the SaaS based ERP solution. After the analysis following
conclusions are drawn: The average amount saved by using the SaaS based ERP instead of the
traditional ERP is about 37000 per user per year for the SMEs under consideration. So our
hypothesis (H1) that Cloud computing service provides lower per user annual cost than
traditional ERP systems is accepted. Traditional ERP systems involve higher level of difficulty
in terms of adaptability than the Cloud computing services. So our hypothesis (H3) that Cloud
Computing services are more adaptable than traditional ERP systems is also accepted.
BIBILOGRAPHY
BIBILOGRAPHY
1. S. Bandyopadhyay, S. R. Marston, Z. Li, A.Ghalsasi,“Cloud Computing: The Business
5. N. Leavitt, “Is cloud computing really ready for prime time?”,vol. 42, no.1, pp 15-20,
2009.
7. W. Ashford,“Cloud clears the way for SME innovation (cloud computing)”, 2008. [9] K.
8. B.B Aggarwal and M. Barnes, “The Case For Cloud CRM In India” ,White Paper,
11. A.M. Sharif, “It’s written in the cloud: the hype and promise of cloud computing” ,
QUESTIONNAIRE
Name: ____________________
Address: ____________________
1. Are you?
a) Male
b) Female
a) Single
c) Other
a) Some school
c) Some post-secondary
f) Professional designation
c) Unemployed
d) Retraining or upgrading
e) Retired
f) Homemaker
g) Student
h) Other
5. Does your State currently use the Cloud for financial systems?
a) Yes
b) No
c) Other (please specify)
6. If your State does not currently use the cloud, does your State have a strategy to
move agencies to a shared services environment?
a) Yes
b) No
c) Other (please specify)
d) Not applicable
7. Do you believe that having your financial system in the Cloud is less expensive in
total than maintaining your own system?
a) Yes
b) No
c) Other (please specify)
8. What are the impediments to moving your State’s financial system to the Cloud?
(please select all that apply)
a) Legal/statutory
b) Political
c) Security issues
d) State IT maturity
e) Portability issues
f) Unacceptable level of risk
g) Implementation costs
h) Lack of proven successes in other States
i) Other (please specify)
9. Has your office recently conducted campaigns designed to identify inefficiencies and
waste in your entity’s operations?
a) Yes
b) No
c) Other
10. Will the Service Provider be providing outsourcing services to other financial
institutions or organisations?
a) Yes
b) No
11. Do you intend to outsource activities, functions or operations to cloud computing
service providers?
a) Yes
b) No