Refund Policy - Infinity Hoop
Refund Policy - Infinity Hoop
Refund Policy - Infinity Hoop
Refund policy
We have a 30-day return policy, which means you have 30 days after receiving
your item to request a return.
To be eligible for a return, your item must be in the same condition that you
received it, unworn or unused, with tags, and in its original packaging. You’ll also
need the receipt or proof of purchase. We currently do not provide you with
return shipping labels. The item should be in our PO Box before the 30 days have
passed after your item shows delivered by the shipping company.
We will only be able to cancel your order within the first 24 hours of placing your
order. If more than 24 hours have passed we are unable to proceed with the
cancellation request.
Refunds will only be provided for the cost of the items returned, any shipping
expenses
CAD or upsales including expedited processing and insurance cost will not
be subject for refund after a return
If your item is within the first 30 days after its delivery and your item is damaged
or wrong items were delivered send us evidence at support@infinity-
hoop.com and a replacement will be sent at no cost in expedite shipment as soon
as possible!
Customer remorse: For buying the wrong product or wanting to exchange the
products. The customer will be liable to pay the return shipping cost.
Most banks take between 2-4 business days to complete the refund process and
release the amount to your statement. Please contact us at support@infinity-
hoop.com and request your Authorization Number and provide this number to
your bank if the timeframe has been exceeded since your request and your
amount is still not reflected on your bank statement.
You will be responsible for paying for your own shipping costs for returning your
item. Shipping costs are non-refundable. If you receive a refund, the cost of
shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to
reach you may vary.
Address:
CAD
Infinity Hoop
P.O. Box 47269
Tampa FL 33602
United States
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Mail Us: Infinity Hoop, 401 E JACKSON ST, Tampa FL 33602, United States
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