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Resume

Name:- Aasif Khan

Email Id- [email protected]

Contact no.: +91- 8104890333

Address:-Ward-19 Surajmukhi Road, Tijara Distt.Alwar(RAJ)

Career Objective:-

IT infrastructures and Support 7+ years of experience preparing to promote the good will of the company for
better output through a disciplined, Organized and progressive ways with my sincere hard work and utmost
endeavors in the task entrusted to me.

Experience :-

• Currently working at Asiatic Electrical and switchgear pvt. Ltd . as Executive-IT. From
Jan 2023.to till Now
• Gracure Pharmaceuticals Ltd . as Sr.Officer-IT. From May.2021.to Dec.2022
• Titanium Technologies (I) Pvt.Ltd . as Sr.Officer-IT. From Dec.2020 to March 2021.
• CMS IT Solutions as Desktop Support Engg. (client-REPRO India LTD.) from feb.2018 to
nov.2020.
• Iconic IT Solutions as a IT Engg. (Cords cable industries ltd ) from Jan, 2016 to Jan 2018

Career Summary:-

• Proficient in troubleshooting computer and network.


• Backup Data and VM’s Snapshots.
• Installing Windows Server and Active Directory
• Installing Server based applications.
• Configuring and managing users, permissions and policies.
• Configuring email client, printers and other devices.
• Installing and configuring operating system and software’s.
• Provide technical support to end users according to client ticketing tool.
Technical Skills: Firewall, Antivirus, Hardware and Network, Troubleshooting, Active
Directory ,MS Office,Vm and Server Administration,DHCP.Manage engine plus ,waters
HPLC,Shimadzu labsolutions etc,SAP Business one .

Key Responsibilities:-

• Adhering the values of Organization.


• Preparing and implementing SOP’s and conduct Trainings.
• Manage and Troubleshoot Server and Computers.
• Data Backup and restore.(Auto Scheduled & Monthly )
• Configuring systems and software and printers.
• Troubleshooting of networks.
• Creating and managing Users on Domain, Instruments (HPLC, GC, FTIR, TITRATOR,
MALVERV, TOC, POLARIMETER, and RF) and PLC Machines.
• Received help tickets from users on campus and delegated tasks to appropriate
departmental personnel.
• Delivered troubleshooting solutions to departments and console operators
experiencing difficulties with software, hardware, and network connectivity.
• Drove enhanced performance figures for IT team and department to meet stated
management expectations and relevant standards.
• Provided technical assistance to customers on inbound telephone tech support calls.
• Used remote access to perform troubleshooting when needed.
• Walked Clients through step-by-step process for troubleshooting hardware issues.
• Assisted clients with anti-virus program installations and virus removals.
• Used good problem-solving skills for troubleshooting problems.
• Manage IT related assets and ensure ID Numbering of IT devices.

Education Qualification:-

• BCA. from vinayka mission university slem (TN).


• 12th from NIOS Noida.
• 10th from Govt. sr. sec. school Tijara.

Languages known:- Hindi, English

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