Axon Body 4 Camera User Guide - 23 Apr 2024, ENG-US

Body 4 Camera
User Guide
Camera models: AX1037, AX1038

Dock models: AX1039, AX1040
Rev: 23 Apr 2024

Body 4 Camera User Guide
Axon Enterprise, Inc.

17800 N 85th St
Scottsdale, AZ 85255
USA
, , Axon Body, Axon Dock, Axon Evidence, and Axon Fleet are trademarks of Axon Enterprise, Inc.,
some of which are registered in the US and other countries. For more information, visit
www.axon.com/legal.
All rights reserved. ©2024 Axon Enterprise, Inc..
App Store is a trademark of Apple, Inc. registered in the US and other countries. iOS is a trademark of Cisco
Technology, Inc.
Play Store and Android are trademarks of Google, Inc.
Windows is a trademark of Microsoft Corporation registered in the US and other countries.
Axon Enterprise, Inc. ii

Contents
Introduction and registration 1
Introduction and registration - ABW 1

Important safety and health information 1
Additional reading 1
Register camera 1
Dock-based registration (recommended) 2
Registration with Axon Device Manager 2
Registration with View XL Standalone mode 4
FAQs 5
Get to know your camera 6
Get to know your camera - ABW 6

Button actions 6
Accessories and mounts 8
Configure your camera 10
Configure your camera - ABW 10

Adjust volume 10
Change light setting 10
Change camera vibration 11
Stealth mode 11
Programmable buttons 12
Optimized battery capacity 12
End recording confirmation 12
Axon Signal 12
Other settings (admin) 13
Operate your camera 14
Operate your camera - ABW 14

Operating modes 14
Turn on the camera and Ready mode (buffering) 14
Start Recording mode (event) 15
Mute audio recording 15
Add markers while recording 15
Illuminate the camera display 16
Battery status 16
Sleep mode 16
On-camera categorization 17
Axon Enterprise, Inc. iii

Watch Me 19
Bi-directional communications 20
System requirements 20
Configuration requirements 20
Using BDC on Respond desktop or mobile 21
Multiple viewers 24
Multiple livestream windows 24
Camera modes 25
Use BDC on the Body 4 27
Flex POV Module 30

Flex POV cable connection 30
Connect 31
Use the module 31
Icons, LEDs, and sounds 33
Icons, LEDs, and sounds - ABW 33

Visual notifications 33
Icons and Triad LEDs while docked 34
Audible and haptic notifications 35
Admin settings 37
Admin settings - ABW 37

Video 37
Pre-Event Buffer and Video Recall 37
Watermark 37
Audio 38
Lights 38
Location 38
Axon Respond 39
Evidence upload 39
Signal 39
App support 40
Battery 40
Registration 40
Firmware download 41
User permissions and mute configuration 41
Programmable buttons 41
Device management 42
Button confirmation 42
Axon View 43
Pair your camera with a smart device 43
Axon Enterprise, Inc. iv

Axon View XL Standalone mode (Windows) 43
Care and maintenance 45
Care and maintenance - ABW 45

Clean the camera 45
Charge the battery 45
Charge without a dock 46
Internal clock 46
Moisture 46
Camera storage 47
Troubleshooting 48
Troubleshooting - ABW 48
General FAQs 48
Axon Dock FAQs 49
Camera registration 50
ADM error codes 51
Viewing camera information on the display 53
Technical information 54
Technical information - ABW 54

Technical support 54
Warranty 54
Warnings 54
Radio waves 55
FCC compliance statement 55
ISED Canada compliance statement 56
Declaration of conformity and EU compliance statement 57
Compliance marks 57
Axon Enterprise, Inc. v

Introduction and registration
Axon Body 4 is a body-worn camera system for use in tough environmental conditions
encountered by law enforcement, corrections, military, and security personnel. The
Body 4 Camera records events for secure storage, retrieval, and analysis on Axon
Evidence or Axon Evidence Local. The Axon View app lets you review footage on a
smart device prior to uploading. Axon Body 4 is a fully connected device with
livestreaming and geolocation capabilities for real-time monitoring in the field.
Important safety and health information
Read, understand, and follow all warnings and instructions before using this product.
The most up-to-date warnings and instructions are available at www.axon.com.
Additional reading
This manual discusses how to operate the camera. Other manuals cover additional
aspects of the camera system. These documents are available at help.axon.com.
For details on working with uploaded videos and managing cameras, including
inventory management and agency-wide settings, see the Axon Evidence User and
Administrator Reference Guide.
For details on installing and setting up the dock to transfer information and recharge
your camera, see the Axon Dock section (or PDF) on your camera's product page at
my.Axon.
For instructions on using Axon cameras with a smart device, see the Axon View for
Devices User Manual for Android or iOS.
Axon Academy provides video training on some of the topics in this guide, such as how
to register for and use the Axon Evidence (Evidence.com) website, configure settings,
install Evidence Sync software, assign personnel to cameras, recharge your camera,
and transfer video from an Axon device to a computer.
Register camera
Cameras must be registered by your agency before they can be assigned to users.
Additionally, you should adjust the agency-wide camera settings in Axon Evidence
before assigning cameras to users.
In addition to the camera, registration requires:
l Axon Device Manager (ADM) installed on an appropriate device. If you already
have ADM installed, ensure you have v3.0.3 (Android) or v2.0.3 (iOS) or higher
installed.
Axon Enterprise, Inc. 1

Note You must have device management permissions to use ADM. If you
aren’t sure if you have permissions to use ADM, contact an Axon
Evidence administrator.
l A Body 4 Dock connected to power and the internet (green LED visible on the WAN
port).
Dock-based registration (recommended)
This section describes the out-of-the-box registration process for Axon Body 4
Cameras using dock-based registration.
1. In Axon Evidence under Axon Body 4 settings, turn on Automatic Camera
Registration.
2. Register Axon Body 4 Docks to your agency using the Axon Device Manager app.
3. Place unregistered cameras in any Axon Body 4 Dock registered to your agency.
4. Follow the on-screen instructions to register your camera.
Successfully registered cameras can be charged and assigned to users.
For a complete discussion of your Axon Dock, including installation, see the separate
Axon Dock User GuideAxon Dock User GuideAxon Dock User Guide.
Registration with Axon Device Manager
This section describes the out-of-the-box registration process for cameras using Axon
Device Manager (ADM) and the Body 4 Dock. Adjust the agency-wide camera settings
in Axon Evidence in the Admin section prior to assigning. This requires device
management permissions.
You can register up to 100 cameras at once if you have an Axon Dock for each camera.
You must keep your mobile device with ADM within 30 feet of all the cameras.
1. Ensure the Automatic Camera Registration setting is turned off in Axon
Evidence.
2. Power on the camera by pressing the Power button until you feel a short
vibration.
3. Place the camera in a networked dock.

4. Log in to ADM and tap Settings .
5. Go to Registration, select Devices, then Body 4.

6. Review the device registration setup and tap Next to move to the next
screen. Tap Start Scan to start the registration process.
7. ADM detects and prepares unregistered cameras. The number of detected and
prepared cameras appears at the top of the ADM screen.
l Press Select (between the volume buttons) on each camera to proceed with
the registration.
l If successful, the display shows NOT ASSIGNED to indicate the camera is
ready to be assigned to a user.
8. When you have registered all the detected cameras, select Finish. ADM shows a
list of camera serial numbers that have been registered during this session.
Successfully registered cameras can be charged and assigned to users.
Registration with View XL Standalone mode
This is the out-of-the-box registration process for cameras using View XL Standalone
mode. Registration requires:

l View XL Version v1.17 or later installed on a Windows computer

l A camera with USB-C cable
1. Launch View XL and enter your agency Axon Evidence URL.

2. Sign in using your Axon Evidence credentials.
3. Select Launch Standalone Mode.
4. Connect your camera to View XL using a USB-C cable.
5. Follow the on-screen instructions to complete the registration process and
assign the camera to an officer.
FAQs
For camera registration FAQs, including error codes when registering through ADM,
see Camera registration in Troubleshooting on page 50.

Get to know your camera
Button actions
There are several buttons that perform as described below.
Front view
1. Programmable Button 1
3. Volume up
4. Select
5. Volume down
6. Power
7. Microphone (4)
8. Event
9. Triad LED (3)
10. Lens
11. POV port
12. Operation LED (top)
Action Button Presses
Add marker Press Select while recording
Enter or exit audio Press Select for three seconds while recording to mute, double-
mute press Event to umute
End recording Press Event for three seconds
Enter menu Double-press Select
Enter Sleep mode Press Power then Select to confirm
Enter Stealth mode Press Volume Down for three seconds*
Exit Sleep mode Press Power or start a recording

Action Button Presses
Exit Stealth mode Press Volume Up p or Volume Down q for three seconds*
Pairing Press Event+ Select simultaneously
Power off Press Power for three seconds
Power on Press Power until short vibration
Speaker volume Press Volume Up p or Volume Down q
Start recording Double-press Event
Toggle light setting Press Volume Up p for three second, then tap to toggle modes
Use Programmable Double-press Programmable Button 1 (default: Watch Me)

Button 1
Use Programmable Single-press or long-press Programmable Button 2, depending

Button 2 on how device behavior is set
* The camera remembers the previous volume and light settings when exiting Stealth mode.
For details on screen icons and meanings of both the top Operation and front Triad
LEDs, see Icons, LEDs, and sounds on page 33.
To change the function of the Programmable Button 1, in Axon Evidence go to Admin
> Body 4 > Programmable Buttons. Other functions include:
l No Function
l Sleep
l Stealth
l Upload Last Video
l Watch Me
Programmable Button 2 – To change the function of the Programmable Button 2, in

Axon Evidence go to Admin > Body 4 > Programmable Buttons. Other functions
include:
l No Function
l Select (can be used for Marker and Mute)
l Photo Marker
l Audio Mute
POV Connector Port – Used to connect the POV and body camera together via the
POV Cable. All Axon Body 4 Cameras ship with a plastic cover over the port. If a
camera will not be using the POV, leave this cover on to protect the port.

Top view
1. Operation LED
2. Speaker (2)
3. Display
Camera Display – Shows information on camera status and activity. Different

information is shown when the camera is in the field and in an Axon Dock. Some icons
may not be active or displayed at your agency. The display is divided into a Status Bar
and Activity Area.
For details on all the icons that may display both in the field and during dock charging,
see Icons, LEDs, and sounds on page 33.
Bottom view
1. Power
2. Magnetic charger port (2)
3. USB-C connector
l USB-C connector – Used for data transfer and charging when placed in an Axon
Dock.
l Power button – Used to turn the camera on/off.
l Magnetic charger port – Used to connect the magnetic charging cable.
Accessories and mounts
The Body 4 Camera works with a variety of Axon mounting systems.

Note As with any radio frequency or electronic device, Axon recommends you avoid
placing your camera directly next to your radio to prevent inadvertent radio
activation.
The various mounts that use this system can be used with a wide variety of uniforms
to fasten the camera to your shirt, patrol vest, or jacket.
If your clothing is too thick for the magnets to connect securely, wear the lanyard over
your clothing.
In general, Axon mounting systems consist of the attachment piece (called the key) on
the camera and the attachment receiver (called the lock) on the mount. To lock a
camera in place, insert the key of the camera into the lock of the mount (the camera
will typically be sideways) and turn it 90 degrees counterclockwise (when you are
looking straight at the mount). To release the camera from the mount, turn the
camera 90 degrees clockwise.
You can find further information on mounting options on www.axon.com.

Configure your camera
During normal operation, the camera uses lights, sounds, and vibrations (haptic
feedback) to notify you of the camera status. These indicators and notifications are
managed by your organization and can be configured to allow you to change the
setting for your assigned camera.
Check with your Axon administrator to learn which configuration settings you can
change.
Go to the Axon View product page or see the Axon View for Devices User Manual for
Android or iOS for details about using Axon View. Your camera must be turned on and
paired with your mobile device.
Adjust volume
During normal operation, the camera emits beeping sounds, called audio prompts, to
notify you of the camera status.
There are two ways to adjust camera audio prompt volume:
Use camera controls
Use Volume Up p and Volume Down q to adjust the volume. The camera provides
audio feedback and indicates the volume setting on the camera display as the volume
changes.
Use Axon View
Open Axon View app on your mobile device and go to Settings.

Tap Volume and select the volume level. The camera beeps once at the volume that
you tapped, or if you tapped Off, the camera does not beep.
Change light setting
During normal operation, the camera shows camera status using LEDs. For a
description of what the different colors indicate, see Icons, LEDs, and sounds on page
33. Settings or the ability to change them may be restricted by your administrator.
The camera has the following light settings:
l Lights off
l Lights dim
l Lights on
l Lights auto (automatically adjusts lights based on ambient lighting)
There are two ways to change the brightness of the LEDs:

Use camera controls
Press Volume Up p for three seconds. When you see the light setting appear on the
screen, press Volume Up p or Volume Down q to toggle to the desired light setting.
The Lights out icon appears on the display if you toggle the lights off.
Use Axon View
Open Axon View app on your mobile device and go to Settings.

Tap the switch to the right of Indicator Lights to change the setting.
Change camera vibration
During normal operation, the camera uses vibrations (haptic feedback) to notify you of
the camera status.
Use Axon View to turn camera vibrations off and on.
1. Open the Axon View app on your mobile device and go to Settings.
2. Tap the switch to the right of Vibration to change the setting.
Stealth mode
For some situations, you may wish to turn off the LEDs, sounds (audio prompts), and
vibrations (haptic feedback) on your Axon camera. Turning off all the indicators and
notifications is known as Stealth mode.
There are two ways to enter and exit Stealth mode.
Use camera controls

l To enter Stealth mode – Press Volume Down q for three seconds. The word
STEALTH shows briefly on the camera display activity area and an S icon appears
in the display.
l To exit Stealth mode – Press Volume Up p or Volume Down q for three seconds.
The S icon disappears from the display.
Use Axon View

1. Open the Axon View app on your mobile device and go to Settings.
2. Tap the switch to the right of Stealth mode to change the setting.

Programmable buttons
The Programmable Buttons feature allows agencies to customize the device behavior
for Programmable Buttons 1 and 2.
Your Evidence admin can change the device behavior in the Admin settings page
under Programmable Buttons.
l Activate Button 1 with a double-press.
l Activate Button 2 with either a single press or double-press, depending on the
configuration.
For example, if Programmable Button 1 is configured to be Sleep, double-pressing it

will cause the camera to enter Sleep mode.
For a Respond+ agency, the default behavior of Programmable Button 1 will be Watch
Me and the default behavior of Programmable Button 2 will be No Function.
Optimized battery capacity
If this setting is enabled in the Admin section of Axon Evidence, the camera will only
charge to about 90% capacity and display FULL when finished charging instead of
100%. While this will reduce run-time, it will improve long-term battery health and
reduce degradation.
Agencies should analyze their battery needs during the first few weeks of deployment
and if users don’t require the full 100% of battery, enable this setting to improve long-
term battery health with only a minor reduction in run-time.
End recording confirmation
This feature prevents unintentional ending of recordings. If enabled, ending a

recording will require a secondary confirmation press of Select.
l Always – Confirmation always required.
l Auto – Confirmation only required if Event is pressed during a recording.
Axon Signal
The Body 4 camera is compatible with Axon Signal technology. Your administrator
must activate Axon Signal capability prior to use.
When it is active, Axon Signal technology can broadcast a signal that allows your
camera to transition from Ready to Recording mode automatically. When your camera
starts recording, you will see, hear, and feel all the normal start recording notifications.

Axon Signal technology transmissions only allow cameras to start recording. Axon
Signal technology does not transmit a signal to end recording. The camera must be
stopped manually.
Axon Signal technology cannot turn an Axon system on. If the camera is turned off, it
will not record, even if Axon Signal instructs it to.
Devices equipped with Axon Signal technology have a signal range of approximately
30 feet (9.1 meters) and can be purchased separately from the Axon Body 4 camera.
Other settings (admin)
Your organization’s Axon administrator can configure additional settings and

functionality (such as video quality and pre-event buffer time) for your camera. The
list of options is in Admin settings on page 37. Check with your Axon administrator for
information about which settings and functionality are available for your camera.

Operate your camera
Before operating a Body 4 Camera, ensure it is fully charged and properly configured.
For details, see Charge the battery on page 45.
Operating modes
This camera has two operating modes:

l Ready (Buffering) – Camera is on and is pre-event buffering
l Recording (Event) – Camera is recording
Turn on the camera and Ready mode (buffering)
Press Power until you feel a short vibration. The camera emits two short rising-pitch
tones with a long vibration and then enters Ready (Buffering) mode.
When the camera is in Ready mode:
l The camera display shows READY
l The operation LED on top of the camera blinks green
l The camera is capturing video but does not record to permanent memory.
The pre-event buffer is configurable between 0 and 120 seconds, but set at 30
seconds by default.
When Recording (Event) mode is activated, the buffered video captured directly
before the event is saved and attached to the event in permanent memory. This
feature is intended to capture the video of an incident just before a recording begins.
Body 4 does not capture audio within the pre-event buffer by default (but can be set to
do so by an admin).
Ready mode starts after the camera is turned on. The system does not record video
when the camera is turned off, in Sleep mode (see page 16), or docked.

Start Recording mode (event)
1. To begin recording, double-press Event. When your camera starts recording, it

emits two short tones and two short vibrations and the display shows the
recording icon. The camera provides indications it is in Recording mode:
l The camera display shows STARTING and then the recording icon.
l The Operation LED on the camera blinks red .
l The camera emits two short tones and two short vibrations every two minutes
as a recording reminder.
2. To stop recording and return to Ready mode, press Event for three seconds. The
camera emits one long tone and vibrates. If On-camera categorization is
enabled, follow the on-screen instructions to assign a category. The camera
display shows SAVING and then READY and the Operation LED blinks green .
Mute audio recording
If your organization’s administrator has configured your Body 4 Camera to do so, you
can use Select to enter mute mode (disable audio recording) while recording video.
This feature may be useful in sensitive situations.
If Static Mute mode is enabled:
1. Press Select for three seconds to mute the audio capture. The microphone off
icon is shown on the camera display and the Operation LED will blink blue
while the camera is muted.
2. Press Select another three seconds to re-enable audio recording.
If Temporary Mute mode is enabled:
1. Press Select for three seconds and hold to enter mute mode. The microphone off
icon is shown on the camera display and the Operation LED blinks blue while
the camera is muted.
2. Release Select to re-enable audio recording.
Add markers while recording
Markers are useful for indicating an important event that you want to easily find when
replaying the video. The marker is shown when the video is replayed in Axon Evidence
and documented in the audit trail.
To add a marker to a video while you are recording, press Select within one second.
The camera vibrates once.

Illuminate the camera display
In low-light situations, press any camera button to illuminate the camera display for
five seconds.
To change light settings, see Change light settings and Stealth mode starting on page
11.
Battery status
The battery capacity for your camera appears on the camera display as a percentage.
The Operation and Triad LEDs also reflect battery level; see Icons, LEDs, and sounds
on page 33.
Sleep mode
Sleep mode puts the camera in an idle state that disables recording and buffering.
While in this state, an automatic activation enabled at your agency will not initiate
camera recording.
Note The ability to use Sleep mode is enabled by your agency Axon Evidence
administrator and may not be available at your agency.
Sleep mode is useful for situations where camera users may need momentary privacy.
You can enter Sleep mode from the buffering state in less than three seconds, as
opposed to turning the camera completely off. Similarly, the camera will exit Sleep
mode and enter a buffering or recording state in less than three seconds.
The device audit trail reflects when Sleep mode is entered and exited. While Sleep
mode can be used as an alternative to completely powering down the camera during
private situations, it should not be considered a replacement for powering the camera
off. Certain background processes are running while the camera is in Sleep mode and
the battery still depletes while in this mode, but at a slower rate.
Enter and exit sleep mode
To enter Sleep mode with Power Off Confirmation disabled:

1. Press the power button.
2. Press Select to enter sleep mode.

To enter Sleep mode with Power Off Confirmation enabled:

1. Press Power. The camera display shows three options: Back, Sleep, and Power
off. The default option will be Sleep.
2. Within five seconds, press Select to confirm. The display represents Sleep mode
with a crescent moon icon.
To exit Sleep mode:

1. Press Power to return the camera to buffering state.
2. Double-press Event to begin recording.
On-camera categorization
On-camera categorization lets you add categories to videos directly from the camera.
To do so, ensure your admin enables the On Camera Categorizaton feature in Axon
Evidence at Admin > Axon Body 4 under Device management.
Once enabled, after you end a recording, the BWC will prompt you with a list of
categories. Scroll or make a selection within 30 seconds or the opportunity to assign a
category will expire.
To select a category:
1. Scroll to the appropriate category.
2. Press Select (between the volume buttons). A check mark appears next to a
selected category.
3. To remove the applied category, press Select again.

4. Scroll to and select multiple categories if needed.

5. When finished, hold Select to save the selected categories to the recording.
Any selected categories will save automatically if another recording starts while you're
assigning them, for example, if triggered by Axon Signal.
You can also tag videos using the Axon View app, View XL, or Fleet 3 Dashboard, none
of which require the Add Categories feature.

Watch Me
Watch Me gives anyone wearing a Body 4 camera a simple way to request supervisors,
command staff, and dispatchers to quickly view their livestream.
To request a second pair of eyes, double-press Programmable Button 1 to alert
Respond users. Supervisors and command staff can tap on the notification or the
purple bubble to quickly view the user’s livestream and provide real-time assistance.
If the Body 4 is buffering, a Watch Me request will start a recording. If the camera is
already recording, it will continue recording after the Watch Me request. To cancel a
Watch Me request, simply long-press Event to end the recording.
Granular permissions lets admins configure Watch Me notifications to work in
conjunction with your agency’s organizational structure using Command hierarchy.
With command hierarchy enabled, select Only in their command in the View BWC
locations user role settings. Given this user role configuration, users assigned this role
will only receive notifications from camera wearers under their command in the
command hierarchy.
Watch Me requests are only sent to users permitted to view the livestream (they have
access to the livestream associated with the request).

Bi-directional communications
Bi-directional communications (BDC) lets dispatchers and command staff talk to Body
4-equipped officers from either the Respond desktop or mobile app. Being able to see,
hear, and now communicate with officers brings support teams even closer to the
scene—from the safety of their individual locations—to provide even greater support
to officers.
During a livestream, authorized dispatchers and command staff can start a
conversation with a Body 4-equipped officer from within the Respond desktop or
mobile app by pressing the Start call button. The conversation will continue for the
duration of the livestream and is hands-free for the officer. Up to 25 Respond viewers
can participate in a single conversation. All conversations are recorded and uploaded
to Axon Evidence as part of the evidentiary video, just like any other Axon body
camera recording.
For instructions on how to use BDC on Body 4, jump down to Use BDC on the Body 4.
System requirements
l Body 4 camera
l Respond+ licensing
l Meet the Axon Web System Requirements for desktop users and mobile app for
mobile users
l To use bi-directional communications on desktop, users must have an audio input
and output device, such as microphone and speaker or headset
Configuration requirements
l Livestreaming must be enabled for Body 4 devices. In Axon Evidence, see the
Admin > Body 4 > Axon Respond section.
l Dispatchers and command staff must have Axon Evidence credentials and belong
to a role with View BWC Livestreams and Allow Voice Communication
permissions enabled in Axon Evidence at Admin > Roles & Permissions.

Using BDC on Respond desktop or mobile
1. Sign in.
2. Select the Respond tab...

3. ...to view the Respond map and start a Livestream from a Body 4-equipped
officer. The camera must be recording to be livestreamed. Grant microphone
access if needed.
4. Select Stream Video on a user’s tile.

5. Select Start Call to start bi-directional communication.
6. Wait to be connected to the Body 4 camera.
7. Your microphone is muted upon successfully connecting. Press and hold the
push-to-talk (PTT) button with your mouse or by holding the space bar on your
keyboard. Wait to hear the “go-ahead” tone, which indicates you can start
talking.

8. You may now speak to the Body 4 camera user. Release the mouse (or space
bar) when you are done.
Multiple viewers
Just like livestreaming, bi-directional communications supports up to 25 simultaneous

Respond viewers per Body 4 camera. If a conversation is ongoing between a Respond
viewer and camera user, any Respond viewer who opens the livestream to that camera
will automatically be added to the conversation. Similarly, if multiple Respond viewers
are watching a livestream and one viewer starts a call, all other viewers are
automatically added to that conversation.
Once the Respond viewer is added, the card will update to show the total number of
viewers in the conversation.
Multiple livestream windows
IIf multiple camera livestream windows are open, you may start or join a conversation
for the livestream in the foreground. Shifting from one camera window to another will

drop you from the first conversation. Audio will start playing from the window in the
foreground.
Camera modes
The Body 4 camera may enter modes or conditions that make it unavailable for bi-
directional communications. When this happens, Axon Respond will update to prevent
you from talking. Here are two camera modes that do not allow bi-directional
communications and how they are display in Axon Respond:
Stealth mode
When the Body 4 camera enters stealth mode, its speaker becomes muted and,
therefore, the Respond user is not allowed to talk.

Speaker muted
When the Body 4 camera’s speaker volume is muted, the Respond user is not allowed
to talk.
Microphone muted
When the camera's microphone is muted, you will not hear any audio. If this happens,
any Respond viewers in the conversation may continue to talk to each other and the
camera user will still hear them, but they will not hear the camera user.

Use BDC on the Body 4
While the Body 4 camera is livestreaming, a LIVE icon appears on the display:
If a Respond user starts a conversation, the camera will vibrate, play a tone, and the
display will briefly show COMMS OPEN to inform you that someone has started a
conversation and audio can start playing from the camera's speaker.

Once connected, the display will update to show the total number of Respond users in
the conversation:
The conversation ends when you end the recording or when all users have closed the
livestream. The camera will vibrate, play a tone, and the display will briefly show
COMMS CLOSED.
Respond viewer joins or leaves

When a Respond user joins or leaves the conversation, the Body 4 will vibrate, play a
tone, and the display will indicate the total number of participants. If no Respond
viewers remain, the conversation ends.

Microphone control
Mute the camera's microphone while recording also prevents Respond users from
hearing camera audio.

Flex POV Module
Axon Body 4 accessories include a new Flex point-of-view (POV) camera that connects
to the side USB-C connector. It offers high-quality video and low-light capture from an
user’s point of view with the same IP67 waterproof rating and no separate charging
requirement.
1. Front view
2. Back view
3. Top view
4. Lens
5. USB-C connector
6. Microphone (2)
7. Vent
8. Mount magnet (2)
l Lens – Avoid touching the lens

l Vent – Avoid covering up the air vent with any stickers
l USB-C Connector – Connects to a cable leading to the Body 4 Camera
l Microphone – Records ambient sound
l Mount Magnet – Connects to the POV Mount
Flex POV cable connection
The Flex POV Module and the Axon Body 4 Camera work with a purpose-built cable
with a smaller, straight connector at one end and a larger, right-angle connector at the
other.

Unlock the POV latching mechanism and insert the camera's connector into the
connector port with the cable pointing up as shown, then lock it in place by pushing up
on the locking mechanism until it’s flush with the rest of the connector.
These cables are specifically calibrated to work with the Body 4 system. Use of
unapproved cables will degrade system performance and may cause the system to
malfunction.
Connect
When you connect a Flex POV module to a camera for the first
time, it will prompt you to set the POV orientation to be either
Left or Right.
Determine the orientation of the POV
module using the letter on the top of the POV module when
mounted.
Once set, update orientation using the camera menu: double-
press Select and choose POV Orientation. Orientation can also
be set from the Axon View mobile app.
Use the module
When the Axon Flex POV Module is attached to the body camera, Body 4 will use the
POV video sensor instead of the body camera’s.
l If the POV module is attached while buffering, the view will automatically switch
from the body camera to the POV module.

l If the POV module is attached while recording, the device will perform as follows:
o Notify the user with four short haptic notifications and the message “POV
CONNECTED WHILE RECORDING”
o Ask the user to “PRESS SELECT TO SWITCH TO POV”
o After the user presses the select button, Body 4 will end the recording on the
body camera and start a recording on the POV Module.
Note If the camera is recording from the body camera while the POV Module
is attached and no action is taken, it will continue to record from the
body camera. This is intentional because since the system must stop
recording on the body camera before starting on the POV, a moment
of evidence will not be captured. Leaving recording on the body
camera ensures no crucial evidence is lost in the transition of views.

Icons, LEDs, and sounds
This section lists display icons, LED indications, and haptic feedback signals used by
the camera.
Visual notifications
The display is divided into a Status Bar and Activity Area. Different information
displays when the camera is in the field and in an Axon Dock. Some icons may not
apply at your agency.
Icons during use
Status Bar Icon Description
Battery capacity
Battery charging
Battery not charging due to high temperature. The camera will

continue to operate normally and resume charging when the camera
cools down.
Battery low (≤10%); Operation LED blinks red
Camera paired
Lights off
Moisture detected in the side POV port or bottom USB-C port. The
camera will continue to operate normally, but ensure it is dry before
docking or connecting a POV module.
S Stealth mode on

Activity Area Icon Description Operation LED
Axon Respond Livestreaming* Blinking purple
Axon Respond Voice Comms* Blinking purple
Axon Respond Voice Comms, Blinking red

participants*
L-READY or Buffering with POV (right/left Blinking green

R-READY orientation)*
Microphone off (mute mode) Blinking blue
PAIRING Pairing mode* Blinking blue
READY Ready (Buffering) mode Blinking green (also

Triad)
Recording Blinking red (also

Triad)
Recording started by Axon Signal* Blinking red

broadcast
Recording with POV (right/left Blinking red

orientation)*
Sleep mode* Off
n/a Startup or shutdown Solid red
Watch Me* Blinking red
* May not be enabled at your agency.
Icons and Triad LEDs while docked
The Triad LED on the front of the camera displays the camera’s operating mode. Its
behavior can be configured to never show, show only when recording, or show when
buffering and recording.
Display Description Triad LED
Battery capacity
Battery charging – Triad LED colors reflect the Green: > 90%
charge level. Yellow: 11-89%
Red: <10%

Display Description Triad LED
DEVICE Device error #. Refer to the common codes in Blinking red

ERROR # Troubleshooting on page 48 or the device page in
Axon Evidence.
Firmware update complete – Displayed for 10 Spinning white

seconds after the update is complete and for 10 during installation
seconds after undocking.
NETWORK Network error – Check network connection, see

ERROR device page in Axon Evidence and troubleshooting Blinking red and
instructions at help.axon.com. green
Number of videos on camera n/a
Updating firmware or settings – Camera will Spinning yellow

resume normal operation after update. Operation
LED solid white. Display may also show UPDATING.
USERID123 User/Badge ID – Displays right after docking, when n/a

the camera is charging, for 10 seconds after
undocking, and when no other activity is in
progress.
Uploading video – Displays video being uploaded Spinning yellow

(here 15) of total on the camera (100), upload
speed (18.2 Mbps), percentage complete (99%),
and time remaining for the upload (1h 40m).
Audible and haptic notifications
The camera emits audio prompts to notify you of device status. These prompts are
accompanied by a vibration (haptic feedback). These prompts usually occur after you
perform an action with the camera.
Haptic Notification
Operating Mode or Action Audio Notification
(vibration)
Axon Respond Livestreaming Three short rising-pitch One – long duration

connected tones
Camera enters Pairing mode Three short rising-pitch None

tones
Enter or Exit Mute mode One short tone Two – long duration
(microphone off)
Enter or exit Sleep mode One short tone One – long duration

Haptic Notification
Operating Mode or Action Audio Notification
(vibration)
Event marker captured None One – short duration
Exit Stealth mode None Two – short duration
Lights off None One – long duration
Low battery notifications at Four quick high-pitch tones Four – short duration
10% and 5% battery capacity
POV module One short tone None

connected/disconnected to
body camera while buffering
POV module None Four – short duration

connected/disconnected to
body camera while recording
Power off Three short lowering-pitch One – long duration

tones
Power on Two short rising-pitch tones One – long duration
Recording reminder Two short tones every two Two – short duration every
minutes two minutes
Start recording Two short tones Two – short duration
Stop recording, return to Ready One long tone One – long duration
mode
Voice Comms session started Four short tones One – long duration
Volume up or down One short tone at new One – short duration

volume level
Watch Me activated Four quick medium-high None

pitch tones
Watch Me requested Four quick high-pitch tones Three – short duration

following by two-tones

Admin settings
This section discusses camera settings available in Axon Evidence under Admin >
Devices and Applications > Body Camera > Body 4. Not all settings may be applicable
at your agency.
Video
Action Definition
Quality Determines the camera’s recording quality.
Body Worn Camera Determines the field of view of the camera. Setting this to 160
Field of View degrees will provide a wider field of view, while the 120-degree
setting will provide longer battery life.
Flex POV Camera Determines the field of view of the POV camera. Use of 120 degrees
Field of View is recommended for longer battery life and most POV mounting
positions.
Aspect Ratio Determines the camera’s video width-to-height ratio. A 4:3 video will
capture more video in the vertical direction.
Pre-Event Buffer and Video Recall
Action Definition
Pre-Event Buffer Determines the buffer duration included in the final video.
Video Recall Enables an 18-hour recording buffer. Users with the correct
permissions can recall evidence from that buffer using the View XL
Standalone app.
Watermark
Action Definition
Watermark Adds a permanent watermark with date, time, and camera serial
number to the upper-right corner of videos.
Watermark Local Sets the time display in the watermark as local time (based on
Time Zone agency configuration). When disabled, it is UTC.
Watermark Audio When enabled, "MUTED" appears in the watermark when recording
Mute audio is muted by the user. The Users Can Mute During Recording
user permission must be enabled to configure this setting

Audio
Action Definition
Recording Audio Enables a permanent watermark in the upper-right corner of videos

that displays the date, time, and camera serial number for the
duration of the video.
Pre-Event Buffer Enables audio to be recorded in the pre-event buffer.

Audio
Audio in Video Recall Enables audio recording while capturing Video Recall evidence.
Lights
If enabled, lights can still be configured at the user level through Axon View or on the
device.
Action Definition
Front Light Illuminates the front-facing Triad camera lights to provide a visible
indication of recording status. The lights blink green during pre-event
buffering, red when recording.
Location
Action Definition
Location in Video Enables gathering of location data from GNSS/GPS and embedding
in video recordings.
Wi-Fi / Cell Tower Enables gathering of location information from Wi-Fi access points
Positioning and cell towers to improve location performance. This also improves
battery performance.

Axon Respond
Configure permissions for using Respond features such as Livestreaming and Bi-
directional Voice Communications in Roles & Permissions.
Action Definition
Livestreaming Determines when cameras can livestream audio and video to

authorized agency users in Respond.
Camera Location on Configures when camera location information is made available to

Axon Respond Map the Axon Respond map.
Evidence upload
Action Definition
Priority Evidence Allows users to select evidence for prioritized upload over LTE.
Upload
Automatic Wi-Fi Lets cameras upload video through a connection with nearby
Upload agency-trusted Wi-Fi access points. Set trusted Wi-Fi access points
on the Body Camera Wi-Fi Networks page.
Rate-limited Camera Sets the maximum upload speed in megabits per second for each
Upload Speed individual camera.
Signal
Configure assigned officer activation in Axon Evidence under Admin > Signal.
Action Definition
Signal Activation Lets cameras be activated by Axon Signal products. When disabled,
cameras can't be activated by Axon Signal products.
False Signal Lets Signal alerts be canceled on the camera by pressing Select.
Cancellation
False Signal The selected category is automatically applied to recordings

Cancellation Default canceled as false activations.
Category

App support
Action Definition
Pair with Axon Allows cameras to be paired via Bluetooth with Axon View, View XL
Applications (Fleet), and Fleet Dashboard. When disabled, cameras can still be
connected via wired connection to View XL (Standalone).
Video playback in Lets users play video still on the camera from Axon View, View XL
Axon Applications (Fleet and Standalone), and Fleet Dashboard.
Axon Application Lets a user upload video from View XL (Fleet and Standalone) or
Upload Fleet Dashboard.
Battery
Action Definition
Optimized Battery Limits the camera charge to approximately 90% of full capacity.
Capacity While this reduces runtime, it improves long-term battery health and
reduces degradation.
Evaluate your battery needs in the initial weeks of deployment. For

maximum runtime, disable this setting. If officers typically finish their
shift with >25% battery life, enable this setting to increase the
overall life of your batteries.
Optimized Charging Slows camera charging. While this increases charge time, it improves
long-term battery health and reduces degradation. To charge the
camera at the fastest rate, disable this setting.
Registration
Action Definition
Automatic Camera When enabled, unregistered Body 4 cameras will automatically

Registration register to the same agency as the dock they are placed in. Requires
the dock to be registered. Only applies to unregistered cameras. Will
not affect cameras already registered. Generally, disable this setting
once done registering cameras.

Firmware download
Action Definition
Firmware Download Adjusts the timeframe in which cameras download a firmware

Timeframe update. A shorter timeframe means cameras download firmware
sooner but may result in congestion on your network.
User permissions and mute configuration
Action Definition
Users Can Mute Lets users mute audio when recording an event. Push and hold mode
During Recording requires a user to hold the mute button to remain muted. Static
mode requires a user to manually enter and exit mute mode.
Users Can Use Stealth Lets users go into stealth mode on their camera. Stealth Mode
Mode disables all lights, audio, and haptic feedback on the camera.
Users Can Adjust Lets users adjust the indicator light settings of their camera.
Indicator Light
Settings
Users Can Use Sleep Lets users put their camera in Sleep Mode. Users starting a
Mode recording from sleep mode will lose the pre-event buffer. Signal
products will not start a recording when a user is in sleep mode. A
camera in sleep mode provides a haptic reminder every 15 minutes.
Users Can Add Lets users add a category to evidence directly on their device. User is
Categories prompted to select from a list of agency-configured Rendition
categories at the end of a recording.
Set Default Light Sets the default light value on body cameras. With Settings return to
Value default in dock enabled, the camera will return to this light value
upon docking.
Programmable buttons
Action Definition
Programmable Set to Sleep, Stealth, Upload Last Video, Watch Me, or No Function.
Button 1 Watch Me is enabled by default for Respond+ customers.
Programmable Set to Select, Photo Marker, or Audio Mute.

Button 2

Device management
Action Definition
Settings return to User settings return to default settings when the camera is docked.
default in dock
On Camera When enabled, a user will be prompted to add one or more

Categorization Categories to the evidence at the end of a recording and can select
from the list of pre-configured Retention Categories configured by
the agency.
Button confirmation
Action Definition
End Recording Prevents unintentional ending of recordings. With Always, ending a

Confirmation recording requires a secondary confirmation press of Select after
every recording. Auto only requires a secondary confirmation after
recordings where Event was pressed in the middle of the recording.
Power Off Lets a single press of the power button bring up a menu with options
Confirmation for Power Off or Sleep (if enabled). Users must select the intended
option and press Select to confirm. This prevents the camera from
unintentionally powering off.

Axon View
The Axon View application lets you replay video and add metadata (title, case ID, and
category) to your videos using a smart phone or other smart device.
To download and install Axon View:
1. Download the Axon View application from your device’s app store.
2. Install and open the Axon View app.
3. Follow the on-screen instructions or go to help.axon.com for additional
information.
Note All data is stored on the Axon camera. No videos are stored on your smart
device.
Go to the Axon View product page or see the Axon View for Devices User Manual for
Android or iOS for details about using Axon View.
Pair your camera with a smart device
For additional information on using Axon cameras with a smart device, see Sign in and
connect body camera at my.Axon.
Note Internet access is required to pair the camera with Axon View. The security
model for Axon View with the camera requires server login access when
pairing and when the authorization on the camera expires (approximately
every 10 days). Your admin must enable Pair with Axon Applications under
App Support to pair with Axon View.
1. Turn on the camera.

2. Open Axon View, select your camera, and tap Initiate Pairing.
3. On the camera, press Event and Select simultaneously. You’ll hear three short
rising-pitch tones, the Operation LED will blink blue, and PAIRING appears on the
display.
4. Follow the Axon View on-screen instructions. Tap the serial number for your
camera. When pairing is complete, the pairing icon appears in the camera display
status bar.
Axon View XL Standalone mode (Windows)
This camera can be connected to a Windows laptop or computer with Axon View XL to
allow priority upload of videos from the camera to Axon Evidence and to charge the
camera. Using Axon View XL in standalone mode is separate from using it with Axon
Fleet products.

Connect the camera to the laptop or computer with a USB C cable and use Axon View
XL standalone mode.
If your agency uses this feature, the administrator must set the appropriate Axon
Evidence permissions to allow users to sign into View XL.
In Axon View XL, select Launch Standalone mode and then connect the camera to the
computer. Use the normal View XL procedures to review recordings, add metadata,
and upload recordings. For details on installing View XL and using Standalone mode,
see Body 4 and View XL Standalone Mode on the Axon Body 4 product page.

Care and maintenance
This section describes cleaning, charging, and storage for the camera.
Never remove the back cover of the camera, as this can compromise camera integrity
and invalidate the camera warranty.
Clean the camera
Use a soft, damp cloth to clean the surface of the camera. Do not use harsh cleaners
or solvents. Ideally, moisten the cloth with isopropyl alcohol.
Do not immerse the camera in water or cleaning solutions.
If the camera lens becomes dirty, use a lens blower brush to clean it and then wipe it
with a soft cloth as needed.
If the camera display becomes dirty, clean with a damp cloth and dry with a soft cloth.
Do not use ammonia-based or similar type window cleaners on the camera lens or
display as these normally contain abrasives that can scratch.
Do not place the lens under running water or apply jets of water.
Do not use compressed air to clean the camera. Compressed air may damage the
camera’s microphones.
Ensure the Body 4 microphone openings are clean and clear of debris.
Charge the battery
Charge the camera battery by placing the camera in the Body 4 Dock or connecting a
USB-C cable.
Note Ensure the USB port is dry and free of dirt and debris before placing the
camera in a dock or connecting a USB-C cable.
The Body 4 Dock functions as an ethernet adapter, an unmanaged network switch,

and charger. It charges and uploads video to Axon Evidence simultaneously.
When approximately 10% of the battery capacity remains, the camera display shows
LOW BATTERY and the camera emits four quick tones and four short vibrations. These
alerts repeat at 5% capacity.
Recharge a depleted battery as soon as reasonably possible.

Charge without a dock
To charge the camera when no dock is available, use a USB-C cable. You should still
regularly place your camera in its dock to ensure it has the correct time
synchronization and receives the latest firmware updates.
Axon Body 4 can be charged using any USB-C cable.
1. Connect the camera to the USB-C cable.
2. Connect the cable to a power adapter or USB port. A power adapter generally
provides more charging power than a device’s USB port.
Note Ensure the USB port is dry and free of debris before connecting the
cable.
l If the camera was off, it enters low-power mode and the current charge level
appears on the camera display. When you remove the cable, the camera turns
off. During charging, power the camera on normally at any time and it enters
Ready mode (buffering).
l If the camera was on, it remains on with the charging icon beside the battery.
When you remove the cable, the icon disappears and the camera remains on.
The color of the Operation LED on top provides a visual indication of the charge level.
The LED is red when the charge level is 10% or less, yellow when it’s 11–89%,
and green at 90% or higher.
Internal clock
Place your camera in an Axon dock or connect it to View XL Standalone mode to

update the camera’s internal clock.
Moisture
Don’t charge your camera while the USB-C connector on the camera or dock is wet.
The camera will display a moisture icon if it detects moisture in the USB-C port.

If the USB-C connector is wet, use a paper towel or absorbent cloth to blot the
connector and then allow it to fully dry before charging.
If a camera is charging when it gets wet, remove it from the charging source (dock or
USB cable), use a paper towel or absorbent cloth to blot the connector, and then allow
the connector to fully dry before charging again.
The USB-C connector must be fully dry before placing the camera in a dock or
connecting a USB-C cable.
It may take up to 15 minutes from the time you dry the USB-C port for the moisture
icon to clear and the body camera to charge normally.
Camera storage
-04–95 °F Do not store Axon body-worn cameras in environments where the

-20–35 °C temperature is likely to be outside the maximum (such as under direct
sunlight, near heaters, or in a vehicle in extremely hot weather) or
minimum values.
70–75 °F For long-term storage, ensure room temperature is in this range and
21–24 °C battery level is approximately 50% before powering down. Charge the
stored camera back to around 50% once a year to prevent over-
discharge of the battery. Do not store the camera fully charged or fully
discharged.

Troubleshooting
Most issues with your camera can be cleared by restarting it.

If you can't resolve your issue, contact your Axon administrator or Axon technical
support for additional support.
General FAQs
What does the error code on my camera mean?
Error Code 1001 – There is an issue with the digital video recorder. Restart the camera
and check if the issue resolves.
Error Code 1004 – There is an issue with the digital video recorder. Restart the
camera and check if the issue resolves.
Error Code 1006 – There is an issue connecting with Axon Evidence for video uploads.
It can be resolved by un-docking and re-docking the camera.
If you are still unable to resolve the errors, initiate an RMA (return merchandise
authorization) to replace your device.
Why is my camera cycling through all the colors (blinking red, yellow and green)?
l Check if the camera display shows NETWORK ERROR. Check your network
connection. Un-dock and re-dock your device to check if the error resolves.
l Refer to the camera's device profile page in Axon Evidence for additional error
information.
l Restart the camera and check to see if the error resolves.
l If none of the above work, contact technical support.
I accidentally un-docked my camera while it was updating firmware. What do I do?
No special action is needed, nor is your camera damaged. Avoid removing a camera
from the dock while firmware is being applied and the Triad LEDs are spinning white.
But if it happens:
l If the camera was undocked when downloading the firmware, it resumes
downloading the next time it’s docked.
l If the camera was undocked while updating firmware, it continues updating until it
is completed. Ensure the camera has enough battery power for the update to
complete.

Important Never power off the camera while firmware is being applied and the
Triad LEDs are spinning white.
I don't see all the camera display icons in your diagrams, or some I used to see are
gone now. What happened?
Some icons are for features that not all agencies have. Also, your administrator may
have changed the camera display settings for your organization. Also, remember that
different information displays when the camera is in the field and in its dock.
If you believe there is an error with your camera, try restarting it. If this doesn't resolve
the issue, contact technical support.
Why does Windows Media Player (WMP) keep playing the wrong audio track?
This is a known issue with WMP and dual-track media files, as noted in this third-party
article. One solution is to select the other audio track in WMP, which is different for
each version. Another is to use a different media player, like the free and open-source
VLC Media Player (Axon does not specifically approve use of any one media player).
Axon Dock FAQs
How do I ensure my dock is connected to the network?
If your dock is connected to the network, LEDs in the ethernet port blink green or
amber. The camera will also be able to upload videos to Axon Evidence immediately
upon docking.
My dock is registered, so why is "Device Profile" on Axon Evidence empty?
This is a known issue and a fix is in progress.
Why can't Axon Device Manager detect my dock?
When using this option, look for the NFC tag and hold your mobile device near the NFC
icon on the dock. For the 1-bay dock, the icon is on the side of the dock nearest to the
ethernet port. For the 8-bay dock, the icon is near bay 1, on the side of the dock near
the power connection.
Alternatively, switch to the "Scan Code" tab in ADM and scan the 2D OCR code on the
back of the dock.

Why can't I access my dock’s Device Profile page on Axon Evidence?
Your dock must be registered to use the Device Profile page on Axon Evidence. See
the Axon Dock PDF on your camera's product page or start with this online
Introduction topic at my.Axon.
What comes in the box with my dock?
Each dock comes with an ethernet cable, 8-bay power cable and adapter (SKU
100142), and 1-bay power adapter (SKU 71104). See the Axon Dock PDF on your
camera's product page or start with this online Introduction topic at my.Axon.
Camera registration
Why is my camera not fully charged when I power it on the first time?
Your camera comes with a partial charge out of the box. Connect your dock(s) to the
network and dock your camera to charge it. Always recharge a depleted battery as
soon as reasonably possible using an Axon Dock. The LEDs indicate charge level; see
Icons and Triad LEDs in an Axon dock on page 34.
Why doesn't my camera display any status messages after being docked the first
time?
l Your camera might be low on charge out of the box. Wait 10 minutes for the
battery to charge.
l Ensure your dock has power.
l Remove your camera from the dock and re-dock it.
If none of these steps work, initiate a return with Axon to replace the camera.
How can I identify which camera failed preparation when multiple cameras are
docked?
Check the serial number of the camera displayed in the error message by tapping
Errors. The serial number is located on the back of the camera.
My camera displays NOT ASSIGNED after a successful registration. How do I

assign a user to this device?
Assign cameras to users with Axon Device Manager (ADM) or through Axon Evidence.

To assign through Axon Evidence:

1. Ensure you have the correct permissions to assign users on Axon Evidence.
2. Select Inventory, then Body Worn Cameras.
3. Search for your device in the Body Camera search bar by the serial number.
4. Select the camera serial number in the list to go to the camera device profile
page. In the Assignee section, select Reassign.
5. Enter the user's name and select Reassign.
ADM error codes
If there is a problem with preparing the camera, Axon Device Manager (ADM) displays
an error.
Tap Errors to review the error information on ADM and refer to the following
instructions to resolve the issue.
If you are unable to register any cameras, this may be due to a connectivity issue.
Reference the Axon Network Whitelisting Guide to ensure the appropriate network
ports are open.
If some cameras are registering but others are not, this may be a transient error. A
suggested general troubleshooting approach is to:
1. Start with only one camera docked at a time.
2. Attempt to register. If a registration error occurs, tap Dismiss All to allow ADM to
retry registration.
3. If registration fails again, power the camera off and then on again and repeat the
registration process.

Refer to these error codes and suggested actions:
Error Code Description Troubleshooting Action
-1 Communication to the Power the camera off and back on, then retry
camera has failed registration.
If attempting to register many cameras in close

proximity, retry registration with individual cameras.
If the error occurs again, tap Dismiss All and allow

ADM to retry registration.
33, -7249973, Camera time is Sign out and back into ADM.
43, or 49 inaccurate
Power the camera off and back on, then allow the
camera to remain docked for two minutes to allow
sufficient time to synchronize the camera time.
Confirm your agency network settings allow network

communication from dock to Axon Evidence through
port 80 and port 443. For details, see Managing
Network Whitelisting with Axon Cloud Services.
45 or 47 Camera unable to Power the camera off and back on, then allow the
reach internet camera to remain docked for one minute prior to
retrying. It takes about 30 seconds to establish an
internet connection. Tap Dismiss All and allow ADM
to retry the registration.
If the error persists after retrying to register several

times, check the internet connection and
troubleshoot the dock internet connection. Common
connection issues include agency firewall settings.
46 Camera unable to Sign out and back into ADM. If you can sign in, retry
reach your agency’s registration. Otherwise, contact Axon Technical
Axon Evidence Support to see if there are any issues with Axon
account Evidence.
34, 48, or 50 Camera provisioning Power the camera off and back on, then retry
issue registration.
If the error persists, contact your Axon Evidence

administrator to confirm that Device Management
permission is enabled.
If Device Management permission is enabled,

contact your Axon Representative or Axon Technical
Support for assistance.

Viewing camera information on the display
View camera information such as serial number on the display using these steps:
1. Double-press Select to enter the device menu. The camera display shows five
options: Upload, About, Cellular, Legal, and (if appicable) POV Orientation.
2. Use Volume Up p or Volume Down q to highlight About, then press Select. The
camera display shows five options: Assignee, Device Config, Firmware, Serial,
and Storage.
3. Use Volume Up p or Volume Down q to highlight the information you want to
view, then press Select.
4. Press Select to return to the prior options.
5. Press Event to return to the normal camera display.

Technical information
Technical support
Visit www.axon.com for support options or call 800-978-2737.
Warranty
Axon Enterprise warranty provisions are applicable on all Body 4 system products. See
Axon Enterprise’s website, www.axon.com, for detailed warranty information.
This warranty does not apply, and Axon shall not be liable for any loss, loss of data,
damage, or other liability arising out of:
a. damage caused by failure to follow instructions regarding the use of the product;
b. damage caused by the use of non-AXON products or the use of cartridges,
batteries or other parts, components or accessories not manufactured or
recommended by AXON;
c. damage caused by abuse, misuse, intentional or deliberate damage to the
product, or force majeure;
d. damage to a product or part that has been repaired or modified by persons not
authorized by AXON or without AXON's written permission, or
e. if any AXON serial number has been removed or tampered with.
Thus, any handling of the camera that alters the condition of the equipment by
unauthorized personnel without proper technical training may result in the immediate
loss of the manufacturer's standard warranty coverage by impacting the integrity of
the equipment and rendering the quality testing performed by specialized technical
personnel impossible after handling the equipment.
Warnings
For a full list of the warning associated with this product, see www.axon.com.

Radio waves
The camera system transmission is in the frequency ranges of 2402–2480 MHz,

2412–2462 MHz, 5150–5350 MHz, 5470–5725 MHz, 5725–5850 MHz. Additionally,
depending on the model number and country, it may transmit in the frequencies listed
below:
l AX1037: LTE B12 (699–716 Mhz), LTE B13 (777–787 MHz), LTE B14 (788–798
MHz), LTE B26 (814–849 MHz), LTE B5 (824–849 MHz), LTE B4 (1710–1755
MHz), LTE B30 (2305–2315 MHz), LTE B7 (2500–2570 MHz)
l AX1038: LTE B1 (1920–1980 MHz), LTE B2 (1850–1910 MHz), LTE B3 (1710–1785
MHz), LTE B40 (2300–2400 MHz)
FCC compliance statement
Changes or modifications to the equipment not expressly approved by the

manufacturer could void the product warranty and the user’s authority to operate the
equipment.
Your wireless device (models (AX1037 and AX1038) is a radio transmitter and
receiver. It is designed and manufactured not to exceed the emission limits for
exposure to radio frequency (RF) energy set by the Federal Communications
Commission (FCC) of the U.S. Government. These limits are part of comprehensive
guidelines and establish permitted levels of RF energy for the general population. The
guidelines are based on standards that were developed by independent scientific
organizations through periodic and thorough evaluation of scientific studies. The
standards include a substantial safety margin designed to assure the safety of all
persons, regardless of age and health. Before a device model is available for sale to the
public, it must be tested and certified to the FCC that it does not exceed the limit
established by the government-adopted requirement for safe exposure.
Axon equipment (models (AX1037, AX1038, AX1039, and AX1040) has been tested
and found to comply with the limits for Class B digital devices, pursuant to part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:

l Reorient or relocate the receiving antenna.

l Increase the separation between the equipment and receiver.
l Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
l Consult Axon Technical Support for help.
Axon systems comply with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
ISED Canada compliance statement
This equipment (models (AX1037 and AX1038) complies with the IC RSS-102 radiation
exposure limits set forth for an uncontrolled environment.
Énoncé d'exposition aux rayonnements: Cet équipement (modèles (AX1037 et AX1038) est
conforme aux limites d'exposition aux rayonnements ioniques RSS-102 Pour un
environnement incontrôlé.
The device for operation in the band 5150–5250 MHz is only for indoor use to reduce
the potential for harmful interference to co-channel mobile satellite systems.
Les dispositifs fonctionnant dans la bande de 5150 à 5250 MHz sont réservés uniquement
pour une utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable aux
systèmes de satellites mobiles utilisant les mêmes canaux.
Section 8.4 of RSS-GEN
Axon systems (models (AX1037, AX1038, AX1039, and AX1040) comply with Industry
Canada License-exempt RSS standard(s). Operation is subject to the following two
conditions: 1) this device may not cause interference, and 2) this device must accept
any interference, including interference that may cause undesired operation of the
device.
Systèmes Axon (modèles (AX1037, AX1038, AX1039, et AX1040) est conforme aux normes
d’exemption de licence RSS d’Industrie Canada. Son utilisation est soumise aux conditions
suivantes : 1) cet appareil ne doit pas causer de brouillage, et 2) doit accepter tout
brouillage, y compris le brouillage pouvant entraîner un fonctionnement indésirable.
These digital apparatus (models (AX1037, AX1038, AX1039, and AX1040) comply with
Canadian ICES-003 Class B.
Ces appareils numériques (modèles (AX1037, AX1038, AX1039, et AX1040) sont
conformes à la norme canadienne NMB-003 Classe B.
THIS AXON SYSTEM MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE
TO RADIO WAVES.
CE SYSTÈME AXONE RÉPOND AUX EXIGENCES DU GOUVERNEMENT EN MATIÈRE
D’EXPOSITION AUX ONDES RADIO.

Declaration of conformity and EU compliance statement
Axon declares that this Axon system is compliant with the requirements of the Radio
Equipment Directive (RED) 2014/53/EU and the Electromagnetic Compatibility (EMC)
Directive 2014/30/EU of the European Parliament and of the Council. A copy of the
original Declaration of Conformity can be found at www.axon.com.
l 8-bay dock (model AX1039) complies with EN 55032/CISPR 32 Class A
l 1-bay dock (model AX1040) complies with EN 55032/CISPR 32 Class B
Country of origin: Finished in the U.S. with U.S. and imported parts.
Compliance marks
R-NZ
Labeling information
View camera information such as serial number on the display using these steps:
1. Double-press Select to enter the device menu. The camera display shows five
options: Upload, About, Cellular, Legal, and (if applicable) POV Orientation.
2. Use Volume Up p or Volume Down q to highlight Legal, then press Select.
3. The camera display will automatically scroll the following information. Optionally,
use Volume Up p or Volume Down q to scroll manually.
a. Model
b. FCC ID
c. IC
d. Contains FCC ID
e. Contains IC
f. ICES-3(B)/NMB-3(B)
4. Press Event to return to the normal camera display.

Axon Body 4 Camera User Guide - 23 Apr 2024, ENG-US

Uploaded by

Copyright:

Available Formats

Axon Body 4 Camera User Guide - 23 Apr 2024, ENG-US

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Axon Body 4 Camera User Guide - 23 Apr 2024, ENG-US

Uploaded by

Copyright:

Available Formats

Body 4 Camera

Camera models: AX1037, AX1038

Rev: 23 Apr 2024

Axon Enterprise, Inc.

Axon Enterprise, Inc. ii

Introduction and registration 1

Introduction and registration - ABW 1

Get to know your camera 6

Get to know your camera - ABW 6

Configure your camera 10

Configure your camera - ABW 10

Operate your camera 14

Operate your camera - ABW 14

Axon Enterprise, Inc. iii

Flex POV Module 30

Icons, LEDs, and sounds 33

Icons, LEDs, and sounds - ABW 33

Admin settings - ABW 37

Axon Enterprise, Inc. iv

Axon View XL Standalone mode (Windows) 43

Care and maintenance 45

Care and maintenance - ABW 45

Technical information - ABW 54

Axon Enterprise, Inc. v

Introduction and registration

Important safety and health information

Axon Enterprise, Inc. 1

Dock-based registration (recommended)

Registration with Axon Device Manager

Axon Enterprise, Inc. 2

4. Log in to ADM and tap Settings .

5. Go to Registration, select Devices, then Body 4.

Axon Enterprise, Inc. 3

Registration with View XL Standalone mode

Axon Enterprise, Inc. 4

l View XL Version v1.17 or later installed on a Windows computer

1. Launch View XL and enter your agency Axon Evidence URL.

Axon Enterprise, Inc. 5

Get to know your camera

There are several buttons that perform as described below.

Action Button Presses

Add marker Press Select while recording

End recording Press Event for three seconds

Enter menu Double-press Select

Enter Sleep mode Press Power then Select to confirm

Enter Stealth mode Press Volume Down for three seconds*

Exit Sleep mode Press Power or start a recording

Axon Enterprise, Inc. 6

Action Button Presses

Pairing Press Event+ Select simultaneously

Power off Press Power for three seconds

Power on Press Power until short vibration

Speaker volume Press Volume Up p or Volume Down q

Start recording Double-press Event

Use Programmable Double-press Programmable Button 1 (default: Watch Me)

Use Programmable Single-press or long-press Programmable Button 2, depending

Programmable Button 2 – To change the function of the Programmable Button 2, in

Axon Enterprise, Inc. 7

Camera Display – Shows information on camera status and activity. Different