ISO 55000 Series

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INTERNATIONAL ISO
STANDARD 55000
First edition
2014-01-15
Asset management — Overview,

principles and terminology
Gestion d’actifs — Aperçu général, principes et terminologie
Reference number
ISO 55000:2014(E)
© ISO 2014
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ISO 55000:2014(E)
COPYRIGHT PROTECTED DOCUMENT

© ISO 2014
Tel. + 41 22 749 01 11
Web www.iso.org
ii © ISO 2014 – All rights reserved

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ISO 55000:2014(E)
Contents
Foreword iv
Introduction v
1 Scope 1
2 Asset management 1
. 1
. 1
2.3 Assets . 2
. 2
. 4
. 9
10
. 10
. 13
. 14
. 15
Annex A Information on asset management activities 16
Annex B Relationship between key elements of an asset management system 17
Bibliography 18
© ISO 2014 – All rights reserved iii

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ISO 55000:2014(E)
Foreword
Asset management.
iv © ISO 2014 – All rights reserved

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ISO 55000:2014(E)
Introduction
0.1 Purpose
ISO 55002.
0.2 Relationship with other standards
0.3 Target audience
© ISO 2014 – All rights reserved v

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INTERNATIONAL STANDARD ISO 55000:2014(E)
Asset management — Overview, principles and

terminology
1 Scope
2 Asset management
2.1 General
2.5.3.4
© ISO 2014 – All rights reserved 1

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ISO 55000:2014(E)
b) informed asset investment decisions
c) managed risk
d) improved services and outputs
e) demonstrated social responsibility
f) demonstrated compliance
g) enhanced reputation
h) improved organizational sustainability
i)
2.3 Assets
3.2.2
2.4 Overview of asset management
2.4.1 General
2 © ISO 2014 – All rights reserved

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ISO 55000:2014(E)
2.4.2 Fundamentals
Value
This includes:
b) Alignment
This includes:
2.5.3.4
c) Leadership
This includes:
d) Assurance

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ISO 55000:2014(E)
This includes:
2.4.3 The relationship of the asset management system to asset management
Figure 1.
Figure 1 — Relationships between key terms
2.5 Overview of the asset management system
2.5.1 General
3.4.3

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ISO 55000:2014(E)
3.4 refer

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ISO 55000:2014(E)
2.5.3.4 3.3.2
2.5.3 Elements of an asset management system
2.5.3.1 General

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ISO 55000:2014(E)
2.5.3.2 Context of the organization
2.5.3.3 Leadership
design.
2.5.3.4 Planning
(see 3.1.15).

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3.3.2).
2.5.3.5 Support
2.5.3.6 Operation

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2.5.3.7 Performance evaluation
2.5.3.5
2.5.3.8 Improvement
2.6 Integrated management systems approach

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ISO 55000:2014(E)
3.1 General terms

3.1.1
audit
process (3.1.19
3.1.2
capability
<asset management> organization
(3.1.13 objectives (3.1.12)
Assett management (3.3.1 processes (3.1.19 competences (3.1.3)
asset management plans (3.3.2)
asset life (3.2.2 continual improvement (3.1.5).
3.1.3
competence
3.1.4
conformity
requirement (3.1.20)
3.1.5
continual improvement
performance (3.1.17)
3.1.6
documented information
organization (3.1.13
— the management system (3.4.2 processes (3.1.19
3.1.7
effectiveness
3.1.8
incident

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ISO 55000:2014(E)
3.1.9
monitoring
process (3.1.19
3.1.10
measurement
process (3.1.19
3.1.11
nonconformity
requirement (3.1.20)
management system (3.4.2
3.1.12
objective
process (3.1.19)).
asset management (3.3.1
asset management systems (3.4.3

organization (3.1.13 organizational objectives (3.1.14 policy (
3.1.13
organization
objectives (3.1.12)
3.1.14
organizational objective
objective (3.1.12 organization’s (3.1.13
3.1.15
organizational plan
organizational objectives
(3.1.14)

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ISO 55000:2014(E)
outsource (verb)
function or process (3.1.19)
asset
management system (3.4.3).
3.1.17
performance
processes (3.1.19
organizations (3.1.13).
asset management (3.3.1 assets (3.2.1) in their

requirements (3.1.20) or objectives (3.1.12).
3.1.18
policy
organization (3.1.13 top management (3.1.23)
3.1.19
process
3.1.20
requirement
stakeholders (3.1.22
documented information ( ).
3.1.21
risk
objectives (3.1.12)
process (3.1.19)).
3.1.22
stakeholder
person or organization (3.1.13

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ISO 55000:2014(E)
3.1.23
top management

asset management
systems (3.4.3
3.2 Terms relating to assets

3.2.1
asset
organization (3.1.13)
risks
(3.1.21 asset life (3.2.2).
asset system (
3.2.2
asset life
period from asset (3.2.1
3.2.3
life cycle
asset (3.2.1)
organization (3.1.13).
3.2.5
asset portfolio
assets (3.2.1 asset management system (3.4.3)
3.2.6
asset system
set of assets (3.2.1
3.2.7
asset type
grouping of assets (3.2.1
critical assets (

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ISO 55000:2014(E)
3.2.8
critical asset
asset (3.2.1 organization’s (3.1.13)
objectives (3.1.12)
performance-critical (3.1.17
requirements (3.1.20).
Asset systems (
3.3 Terms relating to asset management

3.3.1
asset management
organization (3.1.13 assets (3.2.1)
risks (3.1.21
performance (3.1.17
asset management system (3.4.3).
3.3.2
strategic asset management plan
SAMP
documented information ( organizational objectives (3.1.14
into asset management (3.3.1)objectives
objectives (3.1.12 asset management plans
(3.3.3 asset management system (3.4.3
organizational plan (3.1.15).
3.3.3
asset management plan
documented information (
asset (3.2.1 organization’s (3.1.13)asset management
objectives (3.1.12)
(3.3.1)objectives
asset type (3.2.7 asset system ( ) or asset
portfolio (3.2.5).
strategic asset management plan (3.3.2).
3.3.4
preventive action
nonconformity (3.1.11

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ISO 55000:2014(E)
asset’s (3.2.1
corrective action (3.4.1
requirement (3.1.19).
3.3.5
predictive action
asset (3.2.1 preventive action (3.3.4) or
corrective action (3.4.1)
3.3.6
level of service
organization (3.1.13) delivers
3.4 Terms relating to asset management system

3.4.1
corrective action
nonconformity (3.1.11
3.4.2
management system
organization (3.1.13 policies (
objectives (3.1.12 processes (3.1.19
3.4.3
asset management system
management system (3.4.2) for asset management (3.3.1
policy ( objectives (3.1.12)

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ISO 55000:2014(E)
Annex A
Information on asset management activities

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ISO 55000:2014(E)
Annex B
Relationship between key elements of an asset management

system
Figure B.1
Figure B.1 — Relationship between key elements of an asset management system

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ISO 55000:2014(E)
Bibliography
Quality management systems — Fundamentals and vocabulary

Quality management systems — Requirements
Managing for the sustained success of an organization — A quality management approach
Environmental management systems — Requirements with guidance for use
Petroleum, petrochemical and natural gas industries — Collection and exchange of
reliability and maintenance data for equipment
Petroleum and natural gas industries — Lif
Life cycle costing — Part 1: Methodology
Buildings and constructed assets — Service life planning — Part 2: Service life
prediction procedures
Condition monitoring and diagnostics of machines — General guidelines
Guidelines for auditing management systems
Petroleum, petrochemical and natural gas industries — Production assurance and
reliability management
Guidance on project management
Societal security — Business continuity management systems — Requirements
Risk management — Principles and guidelines
Guidance on outsourcing1)
Asset management — Management systems — Requirements
Asset management — Management systems — Guidelines on the application of
ISO 55001
Risk management — Vocabulary
Systems and software engineering — System life cycle processes
Information technology — Sof
Software asset management — Part 1: Processes and
tiered assessment of conformance
Risk management — Risk assessment techniques
Dependability management — Part 1: Dependability management systems
International Infrastructure Management Manual, International Infrastructure Management
Manual, Version 4.0 2011,
Assets
Standard Practice for Establishing the Guiding Principles of Property Management
Standard Practice for Equipment Control Matrix (ECM)
1)

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ISO 55000:2014(E)
assets
Assetmanagement — Eisen aan een veiligheids-, kwaliteits- en
capaciteitsmanagementsysteem voor het elektriciteits- en gasnetbeheer (Asset management for
electricity and gas networks)
Engineering Asset Management an Insurance Perspective
Physical
cal Asset Management Handbook
Making Common Sense Common Practice, Models for Operational Excellence
Maintenance Work Management Processes (Maintenance Strategy Series)
Maintenance & Reliability Best Practices

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ISO 55000:2014(E)
© ISO 2014 – All rights reserved

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INTERNATIONAL ISO
STANDARD 55001
First edition
2014-01-15
Asset management — Management

systems — Requirements
Gestion d’actifs — Systèmes de management — Exigences
Reference number
ISO 55001:2014(E)
© ISO 2014

ISO 55001:2014(E)

© ISO 2014
Tel. + 41 22 749 01 11
Web www.iso.org

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ISO 55001:2014(E)
Contents
Foreword ........................................................................................................................................................................................................................................ iv
Introduction .................................................................................................................................................................................................................................. v
1 Scope ................................................................................................................................................................................................................................. 1
2 Normative reference ......................................................................................................................................................................................... 1
..................................................................................................................................................................................... 1
4 Context of the organization ....................................................................................................................................................................... 1
....................................................................................................... 1
.......................................................................... 1
.................................................................................. 2
........................................................................................................................................................... 2
5 Leadership .................................................................................................................................................................................................................. 2
..................................................................................................................................................... 2
............................................................................................................................................................................................................... 3
.......................................................................................... 3
6 Planning ......................................................................................................................................................................................................................... 3
............................. 3
........................................................................ 4
7 Support ........................................................................................................................................................................................................................... 5
7.1 Resources ..................................................................................................................................................................................................... 5
7.2 Competence ............................................................................................................................................................................................... 5
...................................................................................................................................................................................................
......................................................................................................................................................................................
............................................................................................................................................................
............................................................................................................................................................... 7
8 Operation ..................................................................................................................................................................................................................... 8
.......................................................................................................................................... 8
.................................................................................................................................................................... 8
8.3 Outsourcing................................................................................................................................................................................................ 8
9 Performance evaluation ............................................................................................................................................................................... 8
............................................................................................... 8
............................................................................................................................................................................................ 9
........................................................................................................................................................................... 9
10 Improvement ......................................................................................................................................................................................................... 10
.............................................................................................................................. 10
................................................................................................................................................................................ 10
............................................................................................................................................................... 11
Annex A Information on asset management activities .............................................................................12
Bibliography ............................................................................................................................................................................................................................. 13

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ISO 55001:2014(E)
Foreword
Asset management.

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ISO 55001:2014(E)
Introduction
provided in ISO 55002.

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Asset management — Management systems —

Requirements
1 Scope
2 Normative reference
Asset management — Overview, principles and terminology
4 Context of the organization
4.1 Understanding the organization and its context
4.2 Understanding the needs and expectations of stakeholders

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ISO 55001:2014(E)
4.3 Determining the scope of the asset management system
4.1
4.2
4.4 Asset management system
5 Leadership
5.1 Leadership and commitment

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ISO 55001:2014(E)
5.2 Policy
5.3 Organizational roles, responsibilities and authorities
6 Planning
6.1 Actions to address risks and opportunities for the asset management system
in 4.1 4.2

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ISO 55001:2014(E)
b) how to:
6.2 Asset management objectives and planning to achieve them
6.2.1 Asset management objectives
4.2
6.2.2 Planning to achieve asset management objectives
document:

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ISO 55001:2014(E)
9.1
7 Support
7.1 Resources
7.2 Competence

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ISO 55001:2014(E)
7.3 Awareness
A
7.4 Communication
7.5 Information requirements

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ISO 55001:2014(E)
7.6 Documented information
7.6.1 General
7.5.
7.6.2 Creating and updating
7.6.3 Control of documented information
controlled.

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ISO 55001:2014(E)
8 Operation
8.1 Operational planning and control
10.1 10.2
8.2 Management of change
8.3 Outsourcing
7.2 7.3
9.1.
9 Performance evaluation
9.1 Monitoring, measurement, analysis and evaluation

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ISO 55001:2014(E)
opportunities.
of 4.2.
9.2 Internal audit
9.2.1
9.2.2
9.3 Management review

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ISO 55001:2014(E)
8.2
10 Improvement
10.1 Nonconformity and corrective action
8.2
10.2 Preventive action
10.1.

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ISO 55001:2014(E)
10.3 Continual improvement

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ISO 55001:2014(E)
Annex A

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ISO 55001:2014(E)
Bibliography

Petroleum, petrochemical and natural gas industries — C
Collection and exchange of
Petroleum and natural gas industries — Life cycle costing — Part 1: Methodology
Asset management — Management systems — Guidelines on the application of
ISO 55001
Risk management — V
Vocabulary
Systems and software engineering — SSystem life cycle processes
Information technology — Software asset management — Part 1: Processes and
[21] International Infrastructure Management Manual, International Infrastructure Management
Assets
assets
1)

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ISO 55001:2014(E)

[27] Engineering Asset Management an Insurance Perspective
[28] Physical
Phy sical Asset Management Handbook
[29] Making Common Sense Common Practice, Models for Operational Excellence
[30] Maintenance Work Management Processes (Maintenance Strategy Series)
[31] Maintenance & Reliability Best Practices

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ISO 55001:2014(E)

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INTERNATIONAL ISO
STANDARD 55002
First edition
2014-01-15
Asset management — Management

systems — Guidelines for the
application of ISO 55001
Gestion d’actifs — Systèmes de management — Lignes directrices
relatives à l’application de l’ISO 55001
Reference number
ISO 55002:2014(E)
© ISO 2014
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ISO 55002:2014(E)

© ISO 2014
Tel. + 41 22 749 01 11
Web www.iso.org

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ISO 55002:2014(E)
Contents
Foreword ........................................................................................................................................................................................................................................ iv
Introduction .................................................................................................................................................................................................................................. v
1 Scope ................................................................................................................................................................................................................................. 1
2 Normative references ...................................................................................................................................................................................... 1
..................................................................................................................................................................................... 1
4 Context of the organization ....................................................................................................................................................................... 1
....................................................................................................... 1
.......................................................................... 4
.................................................................................. 5
........................................................................................................................................................... 5
5 Leadership .................................................................................................................................................................................................................. 6
.....................................................................................................................................................
............................................................................................................................................................................................................... 7
.......................................................................................... 7
6 Planning ......................................................................................................................................................................................................................... 8
............................. 8
........................................................................ 8
7 Support ........................................................................................................................................................................................................................ 13
7.1 Resources .................................................................................................................................................................................................. 13
7.2 Competence ............................................................................................................................................................................................ 14
................................................................................................................................................................................................ 15
...................................................................................................................................................................................
.........................................................................................................................................................
............................................................................................................................................................ 18
8 Operation .................................................................................................................................................................................................................. 18
....................................................................................................................................... 18
................................................................................................................................................................. 19
8.3 Outsourcing............................................................................................................................................................................................. 20
9 Performance evaluation ............................................................................................................................................................................ 21
............................................................................................ 21
......................................................................................................................................................................................... 24
........................................................................................................................................................................ 25
10 Improvement ......................................................................................................................................................................................................... 26
..............................................................................................................................
................................................................................................................................................................................ 27
............................................................................................................................................................... 27
Annex A Information on asset management activities .............................................................................29
Annex B Relationship between key elements of an asset management system .............30
Bibliography ............................................................................................................................................................................................................................. 31

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ISO 55002:2014(E)
Foreword
Asset management.

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ISO 55002:2014(E)
Introduction
ISO 55001.

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Asset management — Management systems — Guidelines

for the application of ISO 55001
1 Scope
2 Normative references
Asset management — Overview, principles and terminology

Asset management — Management systems — Requirements
4 Context of the organization
4.1 Understanding the organization and its context
4.1.1 Overview
4.1.1.1
5.2

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ISO 55002:2014(E)
4.1.1.2
portfolios.
4.1.1.3

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ISO 55002:2014(E)
4.1.2 Understanding the organization and its context
4.1.2.1
4.1.2.2
issues:
4.1.2.3
issues:

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ISO 55002:2014(E)
reviews.
4.2 Understanding the needs and expectations of stakeholders
4.2.1
4.2.2
4.2.3
4.2.4
4.1.2

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ISO 55002:2014(E)
4.3 Determining the scope of the asset management system

4.1 4.2
The scope should consider:
4.4 Asset management system

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ISO 55002:2014(E)
develop its SAMP.
5 Leadership
5.1 Leadership and commitment

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ISO 55002:2014(E)
5.2 Policy
investment.
5.3 Organizational roles, responsibilities and authorities
environment.
7.2

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ISO 55002:2014(E)
6 Planning
6.1 Actions to address risks and opportunities for the asset management system
4.2
process.
4.3).
6.2 Asset management objectives and planning to achieve them
6.2.1 Asset management objectives
6.2.1.1

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ISO 55002:2014(E)
6.2.1.2
process.
6.2.1.3

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ISO 55002:2014(E)
6.2.1.4
9.1
9.3
reviews should inform the continuous improvement process (see 10.3).
6.2.2 Planning to achieve asset management objectives
6.2.2.1

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ISO 55002:2014(E)
6.2.2.2
6.2.2.3

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ISO 55002:2014(E)
). An
4.3).
4.2
6.2.2.4
9.2
9.3).
8.3).

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ISO 55002:2014(E)
4.2
7 Support
7.1 Resources
purpose.

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ISO 55002:2014(E)
7.2 Competence
7.2.1
7.2.2
include the following:
7.2.3

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ISO 55002:2014(E)
provide competent resources.
7.3 Awareness
7.3.1
7.3.1

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ISO 55002:2014(E)
7.4 Communication
7.4.1 General
7.4.2 Communication plan
7.4.3 Communication plan content
7.5 Information requirements
7.5.1

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ISO 55002:2014(E)
7.5.2
7.5.3

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ISO 55002:2014(E)
7.6 Documented information
8 Operation
8.1 Operational planning and control
8.1.1

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ISO 55002:2014(E)
8.1.2
considered:
8.1.3
8.1.4
(see
8.2 Management of change
8.2.1
8.2.2
following:

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ISO 55002:2014(E)
8.2.3
8.3 Outsourcing
8.3.1
8.3.2
8.3.3
8.3.4

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ISO 55002:2014(E)
9 Performance evaluation
9.1 Monitoring, measurement, analysis and evaluation
9.1.1 General
9.1.1.1
9.1.1.2
7.5
4.2

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ISO 55002:2014(E)
9.1.1.3
9.1.1.4
9.1.2 Evaluation of the performance of the asset portfolio and asset management processes
9.1.2.1
9.1.2.2

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ISO 55002:2014(E)
9.1.2.3
evidence.
9.1.2.4
9.1.2.5
purposes.
disciplines.
9.1.2.6
components.

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ISO 55002:2014(E)
9.2 Internal audit
9.2.1
9.2.2
9.2.3
following:

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ISO 55002:2014(E)
9.3 Management review
9.3.1
9.3.2
9.3.3
reviews.

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ISO 55002:2014(E)
9.3.4
9.3.5
8.2).
10 Improvement
10.1 Nonconformity and corrective action
10.1.1 General
10.1.2 Processes for the investigation of asset-related nonconformities and incidents

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ISO 55002:2014(E)
10.1.3 Processes for implementing corrective actions
8.2).
8.2).
10.2 Preventive action
10.3 Continual improvement
10.3.1
10.3.2
10.1
10.1.2
10.2
9.1

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ISO 55002:2014(E)
9.1.1
9.2
9.3
8.2).
10.3.3
10.3.4
8.2
4.2

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ISO 55002:2014(E)
Annex A

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ISO 55002:2014(E)
Annex B
Relationship between key elements of an asset management

system


Figure B.1 — Relationship between key elements of an asset management system

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ISO 55002:2014(E)
Bibliography

Petroleum, petrochemical and natural gas industries — Collection and exchange of
Petroleum and natural gas industries — Life cycle costing — Part 1: Methodology
Risk management — Vocabulary
Systems and software engineering — System life cycle processes
Information technology — Software asset management — Part 1: Processes and
[20] International Infrastructure Management Manual, International Infrastructure Management
Assets
assets
1)

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ISO 55002:2014(E)

Engineering Asset Management an Insurance Perspective
[27] Physical
ical Asset Management Handbook
[28] Making Common Sense Common Practice, Models for Operational Excellence
[29] Maintenance Work Management Processes (Maintenance Strategy Series)
[30] Maintenance & Reliability Best Practices

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ISO 55002:2014(E)

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 

 
 
 
 
 

 

 
 
 
 








 
 
 













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ISO 55000 Series

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Asset management — Overview,

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0.2 Relationship with other standards

0.3 Target audience

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INTERNATIONAL STANDARD ISO 55000:2014(E)

Asset management — Overview, principles and

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b) informed asset investment decisions

d) improved services and outputs

e) demonstrated social responsibility

h) improved organizational sustainability

2.4 Overview of asset management

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2.4.3 The relationship of the asset management system to asset management

Figure 1 — Relationships between key terms

2.5 Overview of the asset management system

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2.5.3 Elements of an asset management system

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2.5.3.2 Context of the organization

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2.5.3.7 Performance evaluation

2.6 Integrated management systems approach

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3.1 General terms

— the management system (3.4.2 processes (3.1.19

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asset management (3.3.1

asset management systems (3.4.3

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asset management (3.3.1 assets (3.2.1) in their

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management system (3.4.2

3.2 Terms relating to assets

asset management (3.3.1

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3.3 Terms relating to asset management

asset management system (3.4.3).

organizational plan (3.1.15).

strategic asset management plan (3.3.2).

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organization (3.1.13) delivers

3.4 Terms relating to asset management system

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Information on asset management activities

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Relationship between key elements of an asset management

Figure B.1 — Relationship between key elements of an asset management system

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Quality management systems — Fundamentals and vocabulary

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Making Common Sense Common Practice, Models for Operational Excellence