Diskad Integrated Dishwasher Ikea 700 AA 2186763 4 1
Diskad Integrated Dishwasher Ikea 700 AA 2186763 4 1
Diskad Integrated Dishwasher Ikea 700 AA 2186763 4 1
DISHWASHER
3
Table of contents
Safety............................................... 5 Cutlery drawer ................................. 26
General information ........................... 5 Etagere ............................................ 27
Intended use ...................................... 5 Folding prongs ................................. 27
Restriction on user group.................... 5 Basket heights.................................. 27
Safe installation .................................. 6
Safe use ............................................. 7 Before using for the first time ....... 28
Damaged appliance ............................ 9 Performing the initial configura-
tion.................................................. 28
Risk to children................................. 10
Water softening system................. 28
Preventing material damage ......... 12
Overview of water hardness set-
Safe installation .................................12
tings ................................................ 28
Safe use ............................................12
Setting water softening system ......... 29
Environmental protection and Special salt ....................................... 29
saving energy ................................ 13 Switching off water softening sys-
Disposing of packaging..................... 13 tem.................................................. 30
Saving energy .................................. 13 Regeneration of the water soften-
Drying.............................................. 13 ing system ....................................... 30
AquaSensor...................................... 14 Rinse aid system ............................ 31
Sensors............................................ 14 Rinse aid .......................................... 31
Installation and connection ........... 14 Setting the amount of rinse aid ......... 32
Scope of supply ................................ 14 Switching rinse aid system off ........... 32
Installing and connecting the ap- Detergent ...................................... 33
pliance ............................................. 15
Suitable detergents .......................... 33
Drainage connection......................... 15
Unsuitable detergents ...................... 34
Drinking water connection ................ 15
Information on detergents ................ 34
Electrical connection ......................... 16
Adding detergent ............................. 34
Familiarising yourself with your
Tableware ...................................... 35
appliance ........................................ 17
Damage to glass and tableware ........ 35
Appliance ..........................................17
Arrange tableware............................ 36
Controls ........................................... 18
Removing tableware ......................... 37
Programmes .................................. 21
Basic operation .............................. 37
Information for test institutes............ 23
Opening appliance door ................... 37
Additional functions ...................... 23 Switching on the appliance ............... 37
Setting a programme........................ 38
Features......................................... 25
Setting additional functions .............. 38
Top basket ....................................... 25
Setting timer programming .............. 38
Bottom basket.................................. 26
Starting the programme ................... 38
4
Interrupting programme................... 38
Terminate programme ..................... 38
Switching off appliance ..................... 39
Basic settings................................. 40
Overview of basic settings................. 40
Changing basic settings .................... 42
Troubleshooting ............................ 46
Error code / Fault display / Signal....... 46
Washing results................................ 48
Information on display panel............. 56
Malfunctions .................................... 56
Mechanical damage.......................... 58
Noise ............................................... 58
Clean wastewater pump ................... 59
Safety
Observe the following safety instructions.
General information
● Read this instruction manual carefully.
● Keep the instruction manual and the product information
safe for future reference or for the next owner.
● Do not connect the appliance if it has been damaged in
transit.
Intended use
Only use this appliance:
● For cleaning household tableware.
● In private households and in enclosed spaces in a domestic
environment.
● Up to an altitude of max. 2500 m above sea level.
Safe installation
Follow these safety instructions when installing the appliance.
WARNING ‒ Risk of injury!
● Improper installation may cause injury.
● When installing and connecting the appliance, follow the
instructions in the manual and installation instructions.
WARNING ‒ Risk of electric shock!
● Incorrect installation is dangerous.
● Connect and operate the appliance only in accordance
with the specifications on the rating plate.
● Always use the supplied power cable for the new appli-
ance.
● Connect the appliance to a power supply with alternat-
ing current only via a properly installed socket with
earthing.
● The protective conductor system of the domestic elec-
trical installation must be properly installed.
● Never equip the appliance with an external switching
device, e.g. a timer or remote control.
● When the appliance is installed, the mains plug of the
power cord must be freely accessible. If free access is
not possible, an all-pole isolating switch must be in-
stalled in the permanent electrical installation according
to the installation regulations.
● When installing the appliance, check that the power
cable is not trapped or damaged.
● Cutting through the supply hose or immersing the Aqua-
Stop valve in water is dangerous.
● Never immerse the plastic housing in water. The plastic
housing on the supply hose contains an electric valve.
● Never cut through the supply hose. The supply hose
contains electric power cables.
7
● Never let the power cord come into contact with sharp
points or edges.
● Never kink, crush or modify the power cord.
WARNING ‒ Risk of burns!
● The blow opening becomes hot and can cause burns.
● Never touch the blow opening.
Damaged appliance
Follow the safety instructions if the appliance is damaged.
WARNING ‒ Risk of electric shock!
● If the appliance or the power cord is damaged, this is dan-
gerous.
● Never operate a damaged appliance.
● Never operate an appliance with a cracked or fractured
surface.
● Never pull on the power cord to unplug the appliance.
Always unplug the appliance at the mains.
● If the appliance or the power cord is damaged, immedi-
ately unplug the power cord or switch off the fuse in the
fuse box and turn off the water tap.
● Call Customer Service.
● Repairs to the appliance should only be carried out by
trained specialist staff.
● Incorrect repairs are dangerous.
● Repairs to the appliance should only be carried out by
trained specialist staff.
● Only use genuine spare parts when repairing the appli-
ance.
● If the power cord of this appliance is damaged, it must
be replaced with a special connection cable, which is
available from the manufacturer or his Customer Ser-
vice.
10
Risk to children
Follow the safety instructions if there are children in your
home.
WARNING ‒ Risk of suffocation!
● Children may put packaging material over their heads or
wrap themselves up in it and suffocate.
● Keep packaging material away from children.
● Do not let children play with packaging material.
● Children may breathe in or swallow small parts, causing
them to suffocate.
● Keep small parts away from children.
● Do not let children play with small parts.
WARNING ‒ Risk of harm to health!
● Children can lock themselves in the appliance, thereby
putting their lives at risk.
● With redundant appliances, unplug the power cord.
Then cut through the cord and damage the lock on the
appliance door beyond repair so that the appliance door
will no longer close.
WARNING ‒ Risk of crushing!
● With higher-level appliances, children can become crushed
between the appliance door and cabinet doors under-
neath.
● Keep an eye on children when opening and closing the
appliance door.
WARNING ‒ Risk of chemical burns!
● Rinse aid and detergent may cause chemical burns to the
mouth, throat and eyes.
● Keep children away from detergent and rinse aid
products.
11
Electrical connection
Connect your appliance to the power
supply.
Connecting the appliance to the
electricity supply
Notes
● Follow the "Safety instructions"
→ Page 6.
● Connect the appliance to alternating
current only, in the range of 220 -
240 V and 50 Hz or 60 Hz.
● Please note that the water safety sys-
tem is only functional if there is a
power supply.
1. Insert the non-heating appliance
plug of the power cable into the ap-
pliance.
2. Insert the mains plug of the appli-
ance into a nearby socket.
The connection data for the appli-
ance can be found on the rating
plate.
3. Check that the mains plug is inserted
properly.
17
Appliance
You can find an overview of the parts of your appliance here.
8
7 10
11
6 12
13
5
4 14
2 15
4 Dispenser for special salt Add the special salt to the dispenser for spe-
cial salt.
→ "Water softening system", Page 28
5 Lower spray arm The lower spray arm washes the tableware
in the bottom basket.
If the tableware has not been washed prop-
erly, clean the spray arms.
→ "Cleaning spray arms", Page 44
6 Tablet collecting tray During the wash cycle tablets automatically
fall out of the detergent dispenser into the
tablet collecting tray where they can fully
dissolve.
7 Top basket Top basket
8 Cutlery drawer "Cutlery drawer" → Page 26
9 LED Interior lighting of the appliance.
→ "Overview of basic settings", Page 40
10 Cutlery shelf "Cutlery shelf" → Page 27
11 Upper spray arm The upper spray arm washes the tableware
in the top basket.
If the tableware has not been washed prop-
erly, clean the spray arms.
→ "Cleaning spray arms", Page 44
12 Intake opening The intake opening is required for the
→ "Drying", Page 13.
13 Blow opening The blow opening is required for the
→ "Drying", Page 13.
14 Filter system "Filter system" → Page 43
15 Dispenser for rinse aid Add rinse aid to the dispenser for rinse aid.
→ "Rinse aid system", Page 31
Controls
You can use the control panel to configure all functions of your appliance and to
obtain information about the operating status.
With some buttons you can perform different functions.
19
1 2 3 4 5 6 7
11 10 9 8
1 ON/OFF button "Switching on the appliance" → Page 37
"Switching off the appliance"
→ Page 39
2 Programme buttons Programmes
3 Special salt refill indicator "Water softening system" → Page 28
4 Rinse aid refill indicator "Rinse aid system" → Page 31
5 Water supply display "Display for water supply" → Page 47
6 Programme buttons and addi- Programmes
tional functions Additional functions
7 Start button and reset "Starting the programme" → Page 38
button "Terminating the programme"
→ Page 38
8 Timer programming and set- "Setting timer programming"
ting buttons → Page 38
"Changing basic settings" → Page 42
9 Door opener "Opening the appliance door"
→ Page 37
10 Display The display shows information about
the remaining running time or the basic
settings. You can change the basic set-
tings via the display and the setting but-
tons.
→ "Changing basic settings", Page 42
20
Programmes
Programmes
You can find an overview of the pro- → "Additional functions", Page 23 selec-
Programmes
grammes that can be selected here. Dif- ted. The running time will change if the
ferent programmes, which can be rinse aid system is switched off or rinse
found on the control panel of your ap- aid needs to be added.
pliance, are available depending on the The consumption values can be found
appliance configuration. in the quick reference guide. The con-
The running time may vary depending sumption values relate to normal condi-
on the programme selected. The run- tions and a water hardness of 16 - 20°E.
ning time depends on the water tem- Different influencing factors such as wa-
perature, the quantity of tableware, the ter temperature or pipe pressure may
level of soiling and the result in deviations.
Additional functions
You can find an overview of the addi- panel of your appliance, are available
Additional functions
Features
Features
You can find an overview of the possible 3. Press in the levers on the right and
Features
features of your appliance and how to left on the outside of the basket.
use them here.
These features depend on the model of
your appliance.
Top basket
Arrange cups and glasses in the top
basket.
3
1
2
Tip
If you want to return the cutlery drawer
Cutlery drawer to the original position, fold the side
shelf back up until it clicks into position.
Arrange cutlery in the cutlery drawer.
27
1 2
Basket heights
Set the baskets at the right height.
up. → Page 29
5. "Set the amount of rinse aid to be
Performing the initial con- dispensed." → Page 32
figuration 6. "Add detergent" → Page 33.
7. Start the Programme with the
On initial start-up or after a reset to the
highest cleaning temperature
factory settings, you will need to make
without tableware.
settings.
We recommend you clean the appli-
Requirement: "The appliance has been ance without tableware before using
installed and connected." → Page 14 it for the first time to remove any
1. "Add special salt." → Page 29 marks from water or other residues.
2. "Add rinse aid." → Page 31 Tip: You can change these settings and
3. "Switch on the appliance." other "Basic settings" → Page 40 at any
→ Page 37 time.
Water softening system
and tableware and parts of the appli- with a hardness above 9 °E must be
ance may become blocked. softened.
To ensure good dishwashing results,
you can treat the water with special salt
and the water softening system. To
Note: Set the water hardness determ- the higher the water hardness, the
ined on your appliance. greater the amount of special salt re-
With a water hardness of 0 - 8 °E you quired.
can dispense with special salt and
switch off the water softening system. ATTENTION!
● Detergent may damage the water
Setting water softening sys- softening system.
● Only fill the dispenser of the water
tem softening system with special dish-
Set the water hardness on your appli- washer salt.
ance. ● Special salt can damage the tub due
to corrosion.
1. Determine the water hardness and
● To make sure that any special salt
the appropriate setting value. that escapes is washed out of the
→ "Overview of water hardness set- tub, add the special salt to the dis-
tings", Page 28 penser for special salt immediately
2. Press . before the programme starts.
3. To open the basic settings, press
for 3 seconds. 1. Unscrew the lid of the dispenser for
special salt and remove.
a The display shows H:xx.
2. On initial start-up: Fill the dispenser
a The display shows .
right up with water.
4. Press or repeatedly until the 3. Note: Only use special salt for dish-
right water hardness has been set. washers.
The value H:04 is set at the factory. Do not use salt tablets.
5. To save the settings, press Do not use table salt.
for 3 seconds. Add the special salt to the dispenser.
Special salt
You can use special salt to soften water.
Adding special salt
If the special salt refill indicator lights
up, add special salt to the dispenser for
special salt just before the programme
starts. The amount of special salt re-
quired depends on the water hardness:
30
The consumption values specified are able standard and using the Eco 50°
laboratory measurements determined programme and the factory value of the
in accordance with the currently applic- water hardness is set to 16 - 20°E.
Rinse aid system
max
Spilled rinse aid can cause excessive 5. To save the settings, press
frothing during the wash cycle. for 3 seconds.
4. Close the lid of the dispenser for
rinse aid. Switching rinse aid system
a The lid clicks into position. off
Setting the amount of rinse If you find the rinse aid refill indicator ir-
ritating, e.g. when using combined de-
aid tergents with a rinse aid component,
If there are streaks or water marks on you can switch the rinse aid system off.
tableware, change the amount of rinse Tip: The function of rinse aid is limited
aid. with combined detergents. You will
1. Press . generally get better results using rinse
aid.
2. To open the basic settings, press
for 3 seconds. 1. Press .
a The display shows H:xx. 2. To open the basic settings, press
a The display shows . for 3 seconds.
3. Press repeatedly until the a The display shows H:xx.
display shows the value set at the a The display shows .
factory r:05. 3. Press repeatedly until the
4. Press or repeatedly until the display shows the value set at the
right amount of rinse aid has been factory r:05.
set. 4. Press or repeatedly until the
The value r:05 is set at the factory. display shows r:00.
– A low setting adds less rinse aid 5. To save the settings, press
during the wash cycle and reduces for 3 seconds.
streaking on tableware. a The rinse aid system is switched off
– A higher setting adds more rinse and the rinse aid refill indicator is de-
aid during the wash cycle, reduces activated.
water marks and improves the
drying result.
33
Detergent
Detergent
Find out which detergents are suitable
Detergent
DETERGENT DESCRIPTION
for your appliance.
Liquid deter- Liquid detergent
gent works faster and is re-
Suitable detergents commended for
Only use detergents that are suitable shorter Programmes
for dishwashers. Both separate and without PreRinse.
combined detergents are suitable. Sometimes liquid de-
For optimum washing and drying res- tergent may leak out
ults, use separate detergent, adding despite the detergent
"Special salt" → Page 29 and "Rinse aid" dispenser being
→ Page 31 separately. closed. This is not a
Modern, powerful detergents mainly fault and is non-crit-
use a low-alkaline formulation with en- ical if you remember
zymes. Enzymes break down starch and the following:
remove protein. Oxygen-based bleach- ● Only choose a pro-
ing agents are generally used to re- gramme without
move coloured marks, e.g. tea or PreRinse.
ketchup. ● Do not select timer
programming for
Note: Follow the manufacturer's in- starting the pro-
structions for each detergent. gramme.
DETERGENT DESCRIPTION The dosage can be ad-
Tabs Tabs are suitable for justed to the level of
all cleaning functions soiling.
and do not need to be
measured out. Separate detergents
With shorter Pro- Separate detergents are products that
grammes tabs some- do not contain components other than
times do not dissolve detergent, e.g. powder detergent or li-
entirely and leave quid detergent.
residues of detergent. With powder and liquid detergent the
This may impair the dosage can be individually adjusted to
cleaning effect. the level of soiling of the tableware.
Powder deter- Powder detergent is For better washing and drying results
gent recommended for and to avoid damage to the appliance,
shorter Programmes. please additionally use "Special salt"
The dosage can be ad- → Page 29 and "Rinse aid" → Page 31.
justed to the level of
Combined detergent
soiling.
Besides conventional separate deter-
gents, a number of products are avail-
able with additional functions. These
products contain not only detergent but
34
also rinse aid and salt replacement sub- ● Set the rinse aid and the water
stances (3in1) and, depending on the softening system to the separate de-
combination (4in1, 5in1, ...), additional tergent or combined detergent in
components such as glass protection or use.
stainless steel cleaner. ● According to manufacturers, com-
According to manufacturers, combined bined detergents with salt replace-
detergents generally only function up ment substances can only be used up
to a water hardness of 26 °E. With a wa- to a certain water hardness, usually
ter hardness above 26 °E you will need 26 °E, without adding special salt. For
to add special salt and rinse aid. For the the best washing and drying results
best washing and drying results we re- we recommend using special salt
commend using special salt and rinse from a water hardness of 17 °E.
aid from a water hardness of 17 °E. If ● To prevent sticking, only touch deter-
you are using combined detergent, the gents in a water-soluble pouch with
washing programme is adjusted auto- dry hands and only ever place them
matically to ensure the best possible in a dry detergent dispenser.
washing and drying result. ● Even if the rinse aid and special salt
refill indicators light up, washing pro-
Unsuitable detergents grammes will run properly with com-
bined detergents.
Do not use detergent which could cause ● The function of rinse aid is limited
damage to the appliance or present a with combined detergents. You will
risk to health. generally get better results using
DETERGENT DESCRIPTION rinse aid.
● Use tablets with a special drying per-
Hand wash- Hand washing-up li-
formance.
ing-up liquid quid can cause in-
creased frothing and
damage the appli-
Adding detergent
ance. 1. To open the detergent dispenser,
Detergent Chlorine residue on press the locking latch.
containing tableware may 2. Add the detergent to the dry deter-
chlorine present a risk to gent dispenser.
health.
50 ml
Information on detergents 25 ml
15 ml
Follow the instructions on detergents in
everyday use.
● Detergents marked as "organic" or
"ecological" (environmentally
friendly) generally contain lower
levels of active agents or completely
dispense with certain substances.
The cleaning effect may be restricted
here.
35
If you are using tablets, one is a The lid clicks into position.
enough. Insert the tablets in a hori- a The detergent dispenser will open
zontal position. automatically at the optimum time
If you are using powder or liquid de- during the programme. Powder or li-
tergent, follow the manufacturer's in- quid detergent will spread around
structions and quantities for dosage the washing tank and dissolve there.
in the detergent dispenser. Tablets will fall into the tablet collect-
20 ml – 25 ml detergent is sufficient ing tray and dissolve in the right
for normal soiling. If tableware is dosage. In order to ensure that tab-
only lightly soiled, slightly less than lets can dissolve evenly, do not place
the amount of detergent specified is any other objects in the tablet col-
usually sufficient. lecting tray.
3. Close the lid of the detergent dis- Tip: If you use powder detergent and
penser. select a program with pre-rinse, you
can also add a little detergent to the in-
terior door of the appliance.
Tableware
Tableware
Only clean tableware that is suitable for Damage to glass and table-
Tableware
dishwashers.
ware
Note: Decorated glassware and parts
made of aluminium or silver may fade Avoid damage to glass and tableware.
or discolour with dishwashing. Delicate CAUSE RECOMMENDA-
types of glass may turn cloudy after a TION
few washing cycles.
The following Only put table-
tableware is not ware in the dish-
dishwasher-safe: washer if it is
● Items of cutlery marked as dish-
and tableware washer-safe by
made from the manufacturer.
wood
36
Basic operation
Basic operation
The Eco 50° programme is set by de-
Basic operation
Basic settings
Basic settings
You can configure the appliance to meet your needs.
Basic settings
Cleaning filters
Soiling in the dishwashing water may 2
block the filters.
1. After each wash check the filters for 1
residue.
2. Turn the coarse filter anticlockwise
and remove the filter system .
● Check that no foreign objects fall
into the sump.
2
45
Troubleshooting
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshooting
Troubleshooting
information before contacting after-sales service. This will avoid unnecessary costs.
WARNING
Risk of electric shock!
● Incorrect repairs are dangerous.
● Repairs to the appliance should only be carried out by trained specialist staff.
● Only use genuine spare parts when repairing the appliance.
● If the power cord of this appliance is damaged, it must be replaced with a special
connection cable, which is available from the manufacturer or his Customer Ser-
vice.
Washing results
FAULT CAUSE TROUBLESHOOTING
Tableware is not dry. No rinse aid used or 1. Add "Rinse aid" → Page 31.
dosage set too low. 2. Set the amount of rinse aid
to be dispensed.
Programme or pro- ● Select a programme with
gramme option has no drying, e.g. intensive, strong
drying phase, or the or ECO programme.
drying phase is too Some option buttons de-
brief. crease the drying result, e.g
varioSpeed.
Water collects in re- ● Position tableware at an
cesses of the tableware angle where possible.
or cutlery.
49
Malfunctions
FAULT CAUSE TROUBLESHOOTING
Water is left in the ap- Filter system or area 1. Clean the "Filters" → Page 44.
pliance at the end of under the filters is 2. Clean the "Wastewater
the programme. blocked. pump" → Page 59.
57
Mechanical damage
FAULT CAUSE TROUBLESHOOTING
Appliance door cannot Door lock has been ac- ● Close the appliance door
be closed. tivated. with greater force.
Door cannot be closed ● Check whether the appliance
due to installation has been installed properly.
method. When closed, the appliance
door, its decor or attached
parts should not knock
against adjacent cabinets or
the worktop.
Lid on the detergent Detergent dispenser or ● Remove detergent residue.
dispenser cannot be lid are blocked by
closed. sticky detergent
residue.
Noise
FAULT CAUSE TROUBLESHOOTING
Filling valves making Caused by the do- ● Can only be remedied in the
knocking noises. mestic installation. No domestic installation.
appliance fault
present. Does not af-
fect functioning of the
appliance.
Knocking or rattling Spray arm is striking ● Arrange tableware so that
noise. tableware. the spray arms do not strike
tableware.
With a small load the ● Distribute the tableware
water jets directly evenly.
strike against the tub.
● Load the appliance with
more tableware.
Light items of table- ● Position light items of table-
ware move about dur- ware securely.
ing the wash cycle.
59
WARNING
Risk of injury!
● Sharp and pointed objects or frag-
ments of glass may block the waste 6. Lift the pump cover inwards at an
water pump and cause injury. angle and remove.
● Remove any foreign bodies carefully.
7. Remove any remnants of food and
1. Disconnect the appliance from the foreign bodies in the area of the im-
power supply. peller.
2. Remove the top and bottom basket. 8. Insert the pump cover and press
3. Remove the filter system. down .
4. Scoop out any water.
Use a sponge if necessary. 2
5. Prise off the pump cover using a
spoon and grip it by the crosspiece. 1
Technical specifications
Technical specifications
Technical specifications
Weight Max.: 60 kg
Voltage 220 - 240 V, 50 Hz
or 60 Hz
Power rating 2000 - 2400 W
Fuse 10 - 16 A
61
IKEA guarantee
FAQs about the guarantee: What does this guarantee cover?
IKEA guarantee
What will IKEA do to correct the ● Cases where no fault could be found
problem? during a technician’s visit.
IKEA appointed Service Provider will ex- ● Repairs not carried out by our ap-
amine the product and decide, at its pointed service providers and/or an
sole discretion, if it is covered under this authorised contractual service part-
guarantee. If considered covered, IKEA ner, or where non-original parts have
Service Provider or its authorized ser- been used.
vice partner through its own service op- ● Repairs caused by installation which
erations will then, at its sole discretion, was improper or not according to
either repair the defective product or specification.
replace it with the same or a compar- ● Use of the appliance in a non-do-
able product. mestic environment, i.e. professional
use.
What is not covered under this ● Transport damage: Where the
guarantee? product is transported by customers
● Normal wear and tear. themselves either to their home or to
● Deliberate or negligent damage, another address, IKEA shall not be li-
damage caused by failure to observe able for any damage which may oc-
the user manual, incorrect installa- cur during such transport. However,
tion or by connection to the wrong if IKEA delivers the product to the
voltage, damage caused by chemical customer’s delivery address, then
or electrochemical reaction, rust, cor- damage to the product that occurs
rosion or water damage including during this delivery will be covered
but not limited to water damage by IKEA .
caused by excessive lime in the water ● Cost of carrying out initial installation
supply, and damage caused by ab- of the IKEA appliance. However, if an
normal environmental conditions. IKEA appointed Service Provider or
● Consumable parts including batteries its authorized service partner repairs
and bulbs. or replaces the appliance under the
● Non-functional and decorative parts terms of this guarantee, the appoin-
which do not affect normal use of the ted Service Provider or its authorized
appliance, including any scratches service partner will reinstall the re-
and possible differences in colour. paired appliance or install the re-
● Accidental damage caused by foreign placement, if necessary.
objects or substances and damage in
association with cleaning or unblock- How country law applies
ing of filters, drainage systems or The IKEA guarantee gives you specific
soap drawers. legal rights, which cover or exceed all
● Damage to the following parts: the local legal demands. However these
ceramic glass, accessories, crockery conditions do not limit in any way con-
and cutlery baskets, feed and drain- sumer rights described in the local le-
age pipes, seals, lamps and lamp cov- gislation.
ers, screens, knobs, panels, casing
covers and parts of casings. Unless Scope
such damages can be proved to have For appliances which are purchased in
been caused by production faults. one EU country and taken to another
EU country, the services will be
63
provided in the framework of the guar- This information can be found on the
antee conditions normal in the new "rating plate" → Page 17 on the appli-
country. An obligation to carry out ser- ance door.
vices in the framework of the guarantee
exists only if the appliance complies and SAVE THE SALES RECEIPT!
is installed in accordance with: Note: It is your proof of purchase and
● the technical specifications of the required for the guarantee to apply.
country in which the guarantee claim The sales receipt also shows the IKEA
is made; designation and article number (8-digit
● the assembly instructions and safety code) for each of the appliances you
information in the user manual. have purchased.
the dedicated AFTER SALES for IKEA Do you need extra help?
appliances For any further questions not related to
Please don’t hesitate to contact IKEA ap- after-sales for your appliance, please
pointed authorized Service Centre: contact the hotline of your nearest IKEA
● to make a service request under this store. Before contacting us, please read
guarantee the appliance documentation carefully.
● to ask for clarification about func-
tions of IKEA appliances
to ensure that we provide you with the
best assistance, please read carefully
the Assembly Instructions and/or the
User Manual before contacting us.
After-sales service
After-sales service
You can find an overview of telephone numbers for the after-sales service here.
After-sales service