Diskad Integrated Dishwasher Ikea 700 AA 2186763 4 1

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DISKAD

DISHWASHER
3

Table of contents
Safety............................................... 5 Cutlery drawer ................................. 26
General information ........................... 5 Etagere ............................................ 27
Intended use ...................................... 5 Folding prongs ................................. 27
Restriction on user group.................... 5 Basket heights.................................. 27
Safe installation .................................. 6
Safe use ............................................. 7 Before using for the first time ....... 28
Damaged appliance ............................ 9 Performing the initial configura-
tion.................................................. 28
Risk to children................................. 10
Water softening system................. 28
Preventing material damage ......... 12
Overview of water hardness set-
Safe installation .................................12
tings ................................................ 28
Safe use ............................................12
Setting water softening system ......... 29
Environmental protection and Special salt ....................................... 29
saving energy ................................ 13 Switching off water softening sys-
Disposing of packaging..................... 13 tem.................................................. 30
Saving energy .................................. 13 Regeneration of the water soften-
Drying.............................................. 13 ing system ....................................... 30
AquaSensor...................................... 14 Rinse aid system ............................ 31
Sensors............................................ 14 Rinse aid .......................................... 31
Installation and connection ........... 14 Setting the amount of rinse aid ......... 32
Scope of supply ................................ 14 Switching rinse aid system off ........... 32
Installing and connecting the ap- Detergent ...................................... 33
pliance ............................................. 15
Suitable detergents .......................... 33
Drainage connection......................... 15
Unsuitable detergents ...................... 34
Drinking water connection ................ 15
Information on detergents ................ 34
Electrical connection ......................... 16
Adding detergent ............................. 34
Familiarising yourself with your
Tableware ...................................... 35
appliance ........................................ 17
Damage to glass and tableware ........ 35
Appliance ..........................................17
Arrange tableware............................ 36
Controls ........................................... 18
Removing tableware ......................... 37
Programmes .................................. 21
Basic operation .............................. 37
Information for test institutes............ 23
Opening appliance door ................... 37
Additional functions ...................... 23 Switching on the appliance ............... 37
Setting a programme........................ 38
Features......................................... 25
Setting additional functions .............. 38
Top basket ....................................... 25
Setting timer programming .............. 38
Bottom basket.................................. 26
Starting the programme ................... 38
4

Interrupting programme................... 38
Terminate programme ..................... 38
Switching off appliance ..................... 39

Basic settings................................. 40
Overview of basic settings................. 40
Changing basic settings .................... 42

Cleaning and servicing................... 43


Cleaning the tub ............................... 43
Self-cleaning interior......................... 43
Cleaning products ............................ 43
Tips on appliance care ...................... 43
Filter system..................................... 43
Cleaning spray arms ......................... 44

Troubleshooting ............................ 46
Error code / Fault display / Signal....... 46
Washing results................................ 48
Information on display panel............. 56
Malfunctions .................................... 56
Mechanical damage.......................... 58
Noise ............................................... 58
Clean wastewater pump ................... 59

Transportation, storage and dis-


posal .............................................. 59
Removing the appliance.................... 59
Protect appliance from frost.............. 60
Transporting the appliance ............... 60
Disposing of old appliance ................ 60

Technical specifications ................. 60

IKEA guarantee .............................. 61

After-sales service ......................... 64


5

Safety
Observe the following safety instructions.
General information
● Read this instruction manual carefully.
● Keep the instruction manual and the product information
safe for future reference or for the next owner.
● Do not connect the appliance if it has been damaged in
transit.
Intended use
Only use this appliance:
● For cleaning household tableware.
● In private households and in enclosed spaces in a domestic
environment.
● Up to an altitude of max. 2500 m above sea level.

Restriction on user group


This appliance may be used by children aged 8 or over and by
people who have reduced physical, sensory or mental abilities
or inadequate experience and/or knowledge, provided that
they are supervised or have been instructed on how to use the
appliance safely and have understood the resulting dangers.
Children must not play with the appliance.
Cleaning and user maintenance must not be performed by
children unless they are being supervised.
Keep children under the age of 8 years away from the appli-
ance and power cable.
6

Safe installation
Follow these safety instructions when installing the appliance.
WARNING ‒ Risk of injury!
● Improper installation may cause injury.
● When installing and connecting the appliance, follow the
instructions in the manual and installation instructions.
WARNING ‒ Risk of electric shock!
● Incorrect installation is dangerous.
● Connect and operate the appliance only in accordance
with the specifications on the rating plate.
● Always use the supplied power cable for the new appli-
ance.
● Connect the appliance to a power supply with alternat-
ing current only via a properly installed socket with
earthing.
● The protective conductor system of the domestic elec-
trical installation must be properly installed.
● Never equip the appliance with an external switching
device, e.g. a timer or remote control.
● When the appliance is installed, the mains plug of the
power cord must be freely accessible. If free access is
not possible, an all-pole isolating switch must be in-
stalled in the permanent electrical installation according
to the installation regulations.
● When installing the appliance, check that the power
cable is not trapped or damaged.
● Cutting through the supply hose or immersing the Aqua-
Stop valve in water is dangerous.
● Never immerse the plastic housing in water. The plastic
housing on the supply hose contains an electric valve.
● Never cut through the supply hose. The supply hose
contains electric power cables.
7

WARNING ‒ Risk of fire!


● It is dangerous to use an extended power cord and non-
approved adapters.
● Do not use extension cables or multiple socket strips.
● If the power cord is too short, contact Customer Service.
● Only use adapters approved by the manufacturer.
WARNING ‒ Risk of injury!
● Hinges move when opening and closing the appliance
door and can cause injury.
● If built-under or integrable appliances are not in a cavity
so that one side is accessible, the hinge area must be
covered at the side. Covers are available from IKEA or
Customer Service.
WARNING ‒ Risk of tipping!
● Improper installation may cause the appliance to tip up.
● Only install built-under or integrable appliances under a
continuous worktop that is securely connected to adja-
cent cabinets.
Safe use
WARNING ‒ Risk of serious harm to health!
● Failure to comply with safety instructions and directions
for use on packagings of detergent and rinse aid products
may cause serious harm to health.
● Follow the safety instructions and directions for use on
the packagings of detergent and rinse aid products.
WARNING ‒ Risk of explosion!
● Adding solvents to the interior of the appliance may cause
explosions.
● Never add solvents to the interior of the appliance.
8

● Highly caustic alkaline or highly acidic cleaning agents in


conjunction with aluminium parts in the interior of the ap-
pliance may cause explosions.
● Never use highly caustic alkaline or highly acidic clean-
ing agents, in particular commercial or industrial
products, in conjunction with aluminium parts (e.g.
grease filters of extractor hoods or aluminium pans),
e.g. for the Machine Care programme.
WARNING ‒ Risk of injury!
● Leaving the appliance door open may result in injury.
● Only open the appliance door to load or unload table-
ware in order to prevent accidents, e.g. through trip-
ping.
● Do not sit or stand on the appliance door when open.
● Knives and utensils with sharp points can cause injuries.
● Arrange knives and utensils with sharp points in the cut-
lery basket with the points downwards, on the knife
shelf or in the cutlery drawer.
WARNING ‒ Risk of scalding!
● If you open the appliance door while the programme is
running, hot water may splash out of the appliance.
● Open the appliance door carefully if the programme is
still running.
WARNING ‒ Risk of electric shock!
● An ingress of moisture can cause an electric shock.
● Only use the appliance in enclosed spaces.
● Never expose the appliance to intense heat or humidity.
● Do not use steam- or high-pressure cleaners to clean the
appliance.
● If the insulation of the power cord is damaged, this is dan-
gerous.
● Never let the power cord come into contact with hot ap-
pliance parts or heat sources.
9

● Never let the power cord come into contact with sharp
points or edges.
● Never kink, crush or modify the power cord.
WARNING ‒ Risk of burns!
● The blow opening becomes hot and can cause burns.
● Never touch the blow opening.
Damaged appliance
Follow the safety instructions if the appliance is damaged.
WARNING ‒ Risk of electric shock!
● If the appliance or the power cord is damaged, this is dan-
gerous.
● Never operate a damaged appliance.
● Never operate an appliance with a cracked or fractured
surface.
● Never pull on the power cord to unplug the appliance.
Always unplug the appliance at the mains.
● If the appliance or the power cord is damaged, immedi-
ately unplug the power cord or switch off the fuse in the
fuse box and turn off the water tap.
● Call Customer Service.
● Repairs to the appliance should only be carried out by
trained specialist staff.
● Incorrect repairs are dangerous.
● Repairs to the appliance should only be carried out by
trained specialist staff.
● Only use genuine spare parts when repairing the appli-
ance.
● If the power cord of this appliance is damaged, it must
be replaced with a special connection cable, which is
available from the manufacturer or his Customer Ser-
vice.
10

Risk to children
Follow the safety instructions if there are children in your
home.
WARNING ‒ Risk of suffocation!
● Children may put packaging material over their heads or
wrap themselves up in it and suffocate.
● Keep packaging material away from children.
● Do not let children play with packaging material.
● Children may breathe in or swallow small parts, causing
them to suffocate.
● Keep small parts away from children.
● Do not let children play with small parts.
WARNING ‒ Risk of harm to health!
● Children can lock themselves in the appliance, thereby
putting their lives at risk.
● With redundant appliances, unplug the power cord.
Then cut through the cord and damage the lock on the
appliance door beyond repair so that the appliance door
will no longer close.
WARNING ‒ Risk of crushing!
● With higher-level appliances, children can become crushed
between the appliance door and cabinet doors under-
neath.
● Keep an eye on children when opening and closing the
appliance door.
WARNING ‒ Risk of chemical burns!
● Rinse aid and detergent may cause chemical burns to the
mouth, throat and eyes.
● Keep children away from detergent and rinse aid
products.
11

● Keep children away from the appliance when open. The


water in the interior of the dishwasher is not drinking
water. It may contain residues of detergents and rinse
aid.
WARNING ‒ Risk of injury!
● Children may get their fingers caught in the slots of the
tablet collecting tray and injure themselves.
● Keep children away from the appliance when open.
WARNING ‒ Risk of suffocation!
● Children may become trapped in the appliance and suffoc-
ate.
● Use the childproof lock if fitted.
● Never let children play with or operate the appliance.
12

Preventing material damage

Preventing material damage


● Never re-use water hoses that
Preventing material damage

Safe installation have been used before.


● If the water pressure is too high or
Follow the instructions when installing too low, the appliance may not be
the appliance. able to operate properly.
● Make sure that the water pressure
ATTENTION!
in the water supply system is min.
● Improper installation of the appli-
50 kPa (0.5 bar) and max. 1000 kPa
ance may cause damage.
● If the dishwasher is installed (10 bar).
● If the water pressure exceeds the
above or below other domestic ap-
maximum value specified, a pres-
pliances, follow the information on
sure-reducing valve must be in-
installation in combination with a
stalled between the drinking water
dishwasher in the installation in-
connection and the hose set of the
structions for the individual appli-
appliance.
ances.
● If there is no information or if the
installation instructions do not in- Safe use
clude the relevant information, Follow the instructions when using the
contact the manufacturer of these appliance.
appliances to check that the dish-
washer can be installed above or ATTENTION!
below these appliances. ● Escaping water vapour can damage
● If no information is available from fitted units.
the manufacturer, the dishwasher ● When the programme ends, leave
should not be installed above or the appliance to cool down for a
below such appliances. while before opening the door.
● To ensure the safe operation of all ● Special salt for dishwashers can dam-
domestic appliances, continue fol- age the tub due to corrosion.
lowing the installation instructions ● To make sure that any special salt
for the dishwasher. that escapes is washed out of the
● Do not install the dishwasher un- tub, add the special salt to the dis-
der a hob. penser for special salt immediately
● Do not install the dishwasher near before the programme starts.
heat sources, e.g. radiators, heat ● Detergent may damage the water
storage tanks, ovens or other ap- softening system.
pliances that generate heat. ● Only fill the dispenser of the water
● Modified or damaged water hoses softening system with special dish-
may result in material damage and washer salt.
damage to the appliance. ● Unsuitable cleaning agents may
● Never kink, crush, modify or cut damage the appliance.
through water hoses. ● Do not use a steam cleaner.
● Only use the water hoses supplied
with the appliance or genuine
spare hoses.
13

● So as not to scratch the finish on ● To prevent corrosion, do not use


the appliance, do not use sponges sponge cloths on dishwashers
with a rough surface or abrasive with a stainless steel front or rinse
cleaning agents. such cloths thoroughly several
times before using them for the
first time.
Environmental protection and saving energy

Environmental protection and saving energy


Help protect the environment by using
Environmental protection and saving energy

Change the sensor setting to the de-


your appliance in a way that conserves fault.
resources and by disposing of reusable Consumption is reduced.
materials properly. → "Sensors", Page 14
Disposing of packaging Drying automatically helps to save en-
The packaging materials are environ- ergy.
mentally compatible and can be re- → "Drying", Page 13
cycled.
● Sort the individual components by Drying
type and dispose of them separately.
Information about current disposal The appliance is equipped with a con-
methods is available from IKEA or tainer which has a mineral inside. This
your local authority. mineral can store moisture and heat en-
ergy and then release them again. Such
drying lets you save energy.
Saving energy During dishwashing heat energy is used
If you follow these instructions, your ap- to heat up the washing water and dry
pliance will use less electricity and less the mineral.
water. During the drying phase moisture from
the interior of the dishwasher is stored
Use the Eco 50 ° programme. in the mineral and heat energy is re-
The Eco 50 ° programme is energy- leased. The heat energy is blown out
efficient and environmentally into the interior of the dishwasher with
friendly. dry air. This speeds up and improves
drying.
If you do not have much tableware to This drying method saves a great deal
wash, use the additional Half Load of energy.
function.
The programme will adjust to a
lower load and consumption will be
reduced.
14

Tip: To avoid impairing the drying per- SENSOR SET- DESCRIPTION


formance, do not position items of TING
tableware directly in front of the intake
SE:00 Optimum setting for a
opening or the blow opening of the
mixed load and heav-
container.
ily soiled tableware.
Do not position heat-sensitive items of
Saves both energy
tableware directly in front of the blow
and water.
opening of the container.
→ "Appliance", Page 17 SE:01 Adjusts the pro-
gramme strength for
AquaSensor effective removal of
food remnants even
The AquaSensor is an optical measuring with low soiling levels.
device (light barrier) which measures Energy and water con-
the turbidity of the washing water. You sumption are adjus-
can save water with the AquaSensor. ted accordingly.
Use of the AquaSensor depends on the
SE:02 Adjusts the pro-
programme. If the soiling level is low,
gramme strength for
the washing water is used in the next
difficult conditions of
wash cycle, allowing water consumption
use, e.g. stubborn
to be reduced by 3-6 litres. If the soiling
dried-on food rem-
level is higher, the washing water is
nants. Recommended
drained off and replaced with fresh wa-
setting when using or-
ter. In the automatic programmes the
ganic or ecological de-
temperature and running time are addi-
tergents containing
tionally adjusted to the level of soiling.
low levels of active
agents. Energy and
Sensors water consumption
The sensors adjust the programme se- are adjusted accord-
quence and strength in the automatic ingly.
programmes depending on the level
and type of soiling.
The sensor has different sensitivity set-
tings that can be changed in the basic
settings.
Installation and connection

Installation and connection


Note: The appliance was tested at the
Installation and connection

Scope of supply factory to check it is in working order. It


is possible that water has left marks on
After unpacking all parts, check for any the appliance. These marks will disap-
damage in transit and completeness of pear after the first wash cycle.
the delivery.
If you have any complaints, contact IKEA The delivery consists of the following:
or our Customer Service. ● Dishwasher
15

● Operating instructions Drainage connection


● Installation Instructions
● Installation material Connect your appliance to drainage
● Steam guard plate connection so dirty water is discharged
● Mains cable via the wash cycle.
● Quick reference guide Installing the drainage
connection
Installing and connecting
1. Consult the installation instructions
the appliance supplied for the steps required here.
You can position your built-under or in- 2. Connect the wastewater hose to the
tegrable appliance in a fitted kitchen outlet connection of the siphon using
between wooden and plastic walls. If the enclosed parts.
you subsequently install your dish- 3. When doing so, check that the
washer as a free-standing appliance, wastewater hose is not kinked,
you must stop it from tipping over, e.g. crushed or twisted.
by screwing it to the wall or installing it 4. Also check that there is no cover in
under a continuous worktop that is se- the drainage system preventing the
curely connected to adjacent cabinets. wastewater from being discharged.
1. "Follow the safety instructions."
→ Page 5 Drinking water connection
2. "Follow the instructions for electrical Connect your appliance to a drinking
connection." → Page 16 water connection.
3. Check the Scope of supply and the
condition of the appliance. Installing the drinking water
4. Consult the installation instructions connection
for the installation dimensions re- Note
quired. ● If you are replacing the appliance,
5. Make the appliance level using the you must use a new water supply
height-adjustable feet. hose.
Make sure that the appliance is 1. Consult the installation instructions
standing on the floor securely. supplied for the steps required here.
6. "Install the drainage connection." 2. Connect the appliance to the drink-
→ Page 15 ing water connection using the en-
7. "Install the drinking water connec- closed parts.
tion." → Page 15 Observe the Technical data.
8. Connect the appliance to the power 3. When doing so, check that the drink-
supply. ing water connection is not kinked,
crushed or twisted.
16

Electrical connection
Connect your appliance to the power
supply.
Connecting the appliance to the
electricity supply
Notes
● Follow the "Safety instructions"
→ Page 6.
● Connect the appliance to alternating
current only, in the range of 220 -
240 V and 50 Hz or 60 Hz.
● Please note that the water safety sys-
tem is only functional if there is a
power supply.
1. Insert the non-heating appliance
plug of the power cable into the ap-
pliance.
2. Insert the mains plug of the appli-
ance into a nearby socket.
The connection data for the appli-
ance can be found on the rating
plate.
3. Check that the mains plug is inserted
properly.
17

Familiarising yourself with your appliance

Familiarising yourself with your appliance


Familiarising yourself with your appliance

Appliance
You can find an overview of the parts of your appliance here.

8
7 10
11
6 12
13
5
4 14

2 15

1 Rating plate Rating plate with E number and FD number.


The data you need for Customer Service.
2 Detergent dispenser "Detergent" → Page 33 is added to the de-
tergent dispenser.
3 Bottom basket "Bottom basket" → Page 26
18

4 Dispenser for special salt Add the special salt to the dispenser for spe-
cial salt.
→ "Water softening system", Page 28
5 Lower spray arm The lower spray arm washes the tableware
in the bottom basket.
If the tableware has not been washed prop-
erly, clean the spray arms.
→ "Cleaning spray arms", Page 44
6 Tablet collecting tray During the wash cycle tablets automatically
fall out of the detergent dispenser into the
tablet collecting tray where they can fully
dissolve.
7 Top basket Top basket
8 Cutlery drawer "Cutlery drawer" → Page 26
9 LED Interior lighting of the appliance.
→ "Overview of basic settings", Page 40
10 Cutlery shelf "Cutlery shelf" → Page 27
11 Upper spray arm The upper spray arm washes the tableware
in the top basket.
If the tableware has not been washed prop-
erly, clean the spray arms.
→ "Cleaning spray arms", Page 44
12 Intake opening The intake opening is required for the
→ "Drying", Page 13.
13 Blow opening The blow opening is required for the
→ "Drying", Page 13.
14 Filter system "Filter system" → Page 43
15 Dispenser for rinse aid Add rinse aid to the dispenser for rinse aid.
→ "Rinse aid system", Page 31

Controls
You can use the control panel to configure all functions of your appliance and to
obtain information about the operating status.
With some buttons you can perform different functions.
19

1 2 3 4 5 6 7

11 10 9 8
1 ON/OFF button "Switching on the appliance" → Page 37
"Switching off the appliance"
→ Page 39
2 Programme buttons Programmes
3 Special salt refill indicator "Water softening system" → Page 28
4 Rinse aid refill indicator "Rinse aid system" → Page 31
5 Water supply display "Display for water supply" → Page 47
6 Programme buttons and addi- Programmes
tional functions Additional functions
7 Start button and reset "Starting the programme" → Page 38
button "Terminating the programme"
→ Page 38
8 Timer programming and set- "Setting timer programming"
ting buttons → Page 38
"Changing basic settings" → Page 42
9 Door opener "Opening the appliance door"
→ Page 37
10 Display The display shows information about
the remaining running time or the basic
settings. You can change the basic set-
tings via the display and the setting but-
tons.
→ "Changing basic settings", Page 42
20

11 button If you press for approx. 3


seconds, you can open the basic set-
tings.
→ "Changing basic settings", Page 42
21

Programmes

Programmes
You can find an overview of the pro- → "Additional functions", Page 23 selec-
Programmes

grammes that can be selected here. Dif- ted. The running time will change if the
ferent programmes, which can be rinse aid system is switched off or rinse
found on the control panel of your ap- aid needs to be added.
pliance, are available depending on the The consumption values can be found
appliance configuration. in the quick reference guide. The con-
The running time may vary depending sumption values relate to normal condi-
on the programme selected. The run- tions and a water hardness of 16 - 20°E.
ning time depends on the water tem- Different influencing factors such as wa-
perature, the quantity of tableware, the ter temperature or pipe pressure may
level of soiling and the result in deviations.

PROGRAMME USE PROGRAMME SE- ADDITIONAL


QUENCE FUNCTIONS
Tableware: Intensive: All
● Washing pots ● Pre-rinse → "Additional func-
Intensive 70°
and pans, non- ● Cleaning 70 °C tions", Page 23
fragile table- ● Intermediate
ware and cut- rinse
lery. ● Rinsing 50 °C
Level of soiling: ● Drying
● Removing stub-
born burned or
dried-on food
remnants con-
taining starch
and protein.
When using
powder detergent,
you can also apply
a little to the inside
of the appliance
door.
Tableware: Sensor-controlled: All
● Cleaning mixed ● Optimised by → "Additional func-
Auto 45-65°
tableware and sensors depend- tions", Page 23
cutlery. ing on the soil-
Level of soiling: ing level of the
● Removing com- washing water.
mon household
food remnants
lightly dried-on.
22

PROGRAMME USE PROGRAMME SE- ADDITIONAL


QUENCE FUNCTIONS
Tableware: Most economical All
● Cleaning mixed programme: → "Additional func-
Eco 50°
tableware and ● PreRinse tions", Page 23
cutlery. ● Cleaning 50 °C
Level of soiling: ● Intermediate
● Removing com- rinse
mon household ● Final rinse 35 °C
food remnants ● Drying
lightly dried-on.
Tableware: Reduced noise: IntensiveZone
● Cleaning mixed ● Pre-rinse Half Load
NightProgram
tableware and ● Cleaning 50 °C HygienePlus
cutlery. ● Intermediate ExtraDry
Level of soiling: rinse → "Additional func-
● Removing com- ● Rinsing 35 °C tions", Page 23
mon household ● Drying
food remnants
lightly dried-on.
Tableware: Gentle: IntensiveZone
● Cleaning delic- ● Pre-rinse VarioSpeedPlus
Glass 40°
ate tableware, ● Cleaning 40 °C Half Load
cutlery, temper- ● Intermediate ExtraDry
ature-sensitive rinse → "Additional func-
plastics, glasses ● Rinsing 45 °C tions", Page 23
and stemware ● Drying
in the stemware
basket.
Level of soiling:
● Removing
lightly adhering
fresh food rem-
nants.
Tableware: Time-optimised: ExtraDry
● Cleaning mixed ● Cleaning 65 °C → "Additional func-
1 hr Programme
tableware and ● Intermediate tions", Page 23
cutlery. rinse
Level of soiling: ● Rinsing - °C
● Removing com- ● Drying
mon household
food remnants
lightly dried-on.
23

PROGRAMME USE PROGRAMME SE- ADDITIONAL


QUENCE FUNCTIONS
Tableware: Time-optimised: ExtraDry
● Cleaning delic- ● Cleaning 45 °C → "Additional func-
Quick 45°
ate tableware, ● Intermediate tions", Page 23
cutlery, temper- rinse
ature-sensitive ● Rinsing 50 °C
plastics and
glasses.
Level of soiling:
● Removing
lightly adhering
fresh food rem-
nants.
Tableware: Cold rinse suitable: None
● Cleaning all ● Pre-rinse
PreRinse
types of table-
ware.
Level of soiling:
● Cold rinsing, in-
termediate
cleaning.

Information for test insti- E-mail enquiries to: dishwasher@test-


appliances.com
tutes The product number (E-Nr.) and the
Test institutes are provided with inform- production number (FD) are required
ation for comparability tests, e.g. ac- here. They can be found on the rating
cording to EN60436. plate on the appliance door.
These are the conditions for conducting
the tests, however they are not the res-
ults or consumption values.
Additional functions

Additional functions
You can find an overview of the addi- panel of your appliance, are available
Additional functions

tional functions that can be selected depending on the appliance configura-


here. Different additional functions, tion.
which can be found on the control
ADDITIONAL USE
FUNCTIONS
● The running
time is
Reduce time
shortened by
20% to 66% de-
24

ADDITIONAL USE ADDITIONAL USE


FUNCTIONS FUNCTIONS
pending on the ● To ensure a
washing pro- higher hygiene
Hygiene
gramme. status for the
● Energy and wa- appliance and
ter consump- tableware, the
tion are in- temperature is
creased. raised and
● Switch on with maintained for
small loads. an extra-long
HalfLoad period.
● It is recommen-
ded adding less ● Especially suit-
detergent to able for clean-
the detergent ing chopping
dispenser than boards or baby
for a full ma- bottles.
chine load. ● Continuous use
● The running of this function
time is increases the
shortened. hygiene status.
● Energy and wa- ● This will in-
ter consump- crease the run-
tion are re- ning time and
duced. energy con-
sumption.
● For a better
drying result ● Switch on with
ExtraDry mixed loads
the final rinse Intensive Zone
temperature is containing
increased and tableware with
the drying different soiling
phase exten- levels, e.g.
ded. place very
● Especially suit- soiled pots and
able for drying pans in the bot-
plastic parts. tom basket and
● There is a slight normally soiled
increase in en- tableware in
ergy consump- the top basket.
tion and the ● The spray pres-
running time is sure in the bot-
extended. tom basket is
increased and
the maximum
programme
temperature
25

ADDITIONAL USE ADDITIONAL USE


FUNCTIONS FUNCTIONS
held longer. ning time and
This will in- energy con-
crease the run- sumption.

Features

Features
You can find an overview of the possible 3. Press in the levers on the right and
Features

features of your appliance and how to left on the outside of the basket.
use them here.
These features depend on the model of
your appliance.

Top basket
Arrange cups and glasses in the top
basket.

The basket can then slip down


slightly.
4. Raise or lower the basket evenly to
the right level.
→ "Basket heights", Page 27

You can adjust the height of the top


basket to make room for larger items of
tableware.
Adjusting top basket with side
levers
To wash large items of tableware in the
baskets, adjust the shelf position of the
top basket. Check that the basket is level on both
1. Pull out the top basket. sides.
2. To prevent the basket from suddenly 5. Slide the basket back in.
dropping down, hold the side of the
basket by the top edge.
26

Bottom basket Arrange cutlery with the points and


sharp edges downwards.
Arrange pans and plates in the bottom You can reorganise the cutlery drawer
basket. to make more space for longer/wider
items of cutlery.
Reorganising cutlery drawer
You can fold down the side shelves and
front prongs to make more space for
longer/wider items of cutlery.
1. To fold down a side shelf, push the
lever forwards and fold down the
side shelf ⁠.
2. To fold down the front prongs, push
the lever forwards and fold down the
Large plates up to a diameter of prongs ⁠.
31/34 cm can be arranged as shown.

3
1
2

Tip
If you want to return the cutlery drawer
Cutlery drawer to the original position, fold the side
shelf back up until it clicks into position.
Arrange cutlery in the cutlery drawer.
27

Etagere You can fold the prongs down to posi-


tion pans, bowls and glasses better.
Use the cutlery shelf and space under-
neath for small cups and glasses or for Folding down prongs
large items of cutlery, e.g. cooking If you do not need the prongs, fold
spoons or serving cutlery. them down.
1. Push the lever forwards and fold
down the prongs ⁠.

1 2

If you do not need the cutlery shelf, you


can fold it up.
2. To use the prongs again, fold them
Folding prongs back up.
Use the folding prongs to position a The prongs audibly click into posi-
tableware securely, e.g. plates. tion.

Basket heights
Set the baskets at the right height.

Appliance height 86.5 cm with cutlery drawer

SETTING TOP BASKET BOTTOM BASKET


1 max. ø 18 cm 34 cm
2 max. ø 20.5 cm 30.5 cm
28

SETTING TOP BASKET BOTTOM BASKET


3 max. ø 23 cm 28 cm

Before using for the first time

Before using for the first time


Configure the settings for initial start- 4. "Setting the water softening system."
Before using for the first time

up. → Page 29
5. "Set the amount of rinse aid to be
Performing the initial con- dispensed." → Page 32
figuration 6. "Add detergent" → Page 33.
7. Start the Programme with the
On initial start-up or after a reset to the
highest cleaning temperature
factory settings, you will need to make
without tableware.
settings.
We recommend you clean the appli-
Requirement: "The appliance has been ance without tableware before using
installed and connected." → Page 14 it for the first time to remove any
1. "Add special salt." → Page 29 marks from water or other residues.
2. "Add rinse aid." → Page 31 Tip: You can change these settings and
3. "Switch on the appliance." other "Basic settings" → Page 40 at any
→ Page 37 time.
Water softening system

Water softening system


Hard water leaves limescale on the tub avoid damage to the appliance, water
Water softening system

and tableware and parts of the appli- with a hardness above 9 °E must be
ance may become blocked. softened.
To ensure good dishwashing results,
you can treat the water with special salt
and the water softening system. To

Overview of water hardness settings


You can find an overview of the water hardness values that can be selected here.
You can find out how hard your water is from your local water company or by using
a water hardness tester.

WATER HARDNESS HARDNESS RANGE MMOL/L SETTING VALUE


°E
0-8 Soft 0 - 1.1 H:00
9 - 10 Soft 1.2 - 1.4 H:01
11 - 12 Medium 1.5 - 1.8 H:02
13 - 15 Medium 1.9 - 2.1 H:03
29

WATER HARDNESS HARDNESS RANGE MMOL/L SETTING VALUE


°E
16 - 20 Medium 2.2 - 2.9 H:04
21 - 26 Hard 3.0 - 3.7 H:05
27 - 38 Hard 3.8 - 5.4 H:06
39 - 62 Hard 5.5 - 8.9 H:07

Note: Set the water hardness determ- the higher the water hardness, the
ined on your appliance. greater the amount of special salt re-
With a water hardness of 0 - 8 °E you quired.
can dispense with special salt and
switch off the water softening system. ATTENTION!
● Detergent may damage the water
Setting water softening sys- softening system.
● Only fill the dispenser of the water
tem softening system with special dish-
Set the water hardness on your appli- washer salt.
ance. ● Special salt can damage the tub due
to corrosion.
1. Determine the water hardness and
● To make sure that any special salt
the appropriate setting value. that escapes is washed out of the
→ "Overview of water hardness set- tub, add the special salt to the dis-
tings", Page 28 penser for special salt immediately
2. Press ⁠. before the programme starts.
3. To open the basic settings, press
for 3 seconds. 1. Unscrew the lid of the dispenser for
special salt and remove.
a The display shows H:xx.
2. On initial start-up: Fill the dispenser
a The display shows ⁠.
right up with water.
4. Press or repeatedly until the 3. Note: Only use special salt for dish-
right water hardness has been set. washers.
The value H:04 is set at the factory. Do not use salt tablets.
5. To save the settings, press Do not use table salt.
for 3 seconds. Add the special salt to the dispenser.

Special salt
You can use special salt to soften water.
Adding special salt
If the special salt refill indicator lights
up, add special salt to the dispenser for
special salt just before the programme
starts. The amount of special salt re-
quired depends on the water hardness:
30

substances can generally only be


used up to a water hardness of 26 °E
without adding special salt.
a ● The water hardness is 0 - 8 °E. You do
not need to use special salt.
1. Press ⁠.
2. To open the basic settings, press
for 3 seconds.
a The display shows H:xx.
a The display shows ⁠.
Funnel 3. Press or repeatedly until the
Fill the dispenser right up with spe- display shows H:00.
cial salt. The water in the dispenser is 4. To save the settings, press
displaced and forced out. for 3 seconds.
4. Place the lid back on the dispenser a The water softening system is
and turn to close. switched off and the salt refill indic-
ator is deactivated.
Switching off water soften-
Regeneration of the water
ing system
softening system
Note
To avoid damage to the appliance, only In order to obtain fault-free function of
switch off the water softening system in the water softening system, the appli-
the following cases: ance performs reheating of the water
● The water hardness is max. 26 °E and softening system at regular intervals.
you are using combined detergents Regeneration of the water softening
with salt replacement substances. Ac- system takes place before the end of
cording to manufacturers, combined the main rinse cycle in all programmes.
detergents with salt replacement It will increase the run time and con-
sumption values, e.g. water and electri-
city.

Overview of consumption values with regeneration the water


softening system
Here you can find an overview of the maximum additional running time and con-
sumption values during regeneration of the water softening system.
You can find the column applicable to your model in the quick reference guide ac-
cording to its water consumption in the Eco 50° programme.
31

WATER CON- REGENERA- ADDITIONAL ADDITIONAL ADDITIONAL


SUMPTION IN TION OF THE RUNNING WATER CON- POWER CON-
LITRES (DE- WATER TIME IN SUMPTION IN SUMPTION IN
PENDING ON SOFTENING MINUTES LITRES KWH
MODEL) SYSTEM AFTER
X RINSE
CYCLES
6.5 / 6.7 8 7 5 0.05
7.5 / 7.7 7 7 5 0.05
9.5 6 7 5 0.05
above 10.5 5 7 5 0.05

The consumption values specified are able standard and using the Eco 50°
laboratory measurements determined programme and the factory value of the
in accordance with the currently applic- water hardness is set to 16 - 20°E.
Rinse aid system

Rinse aid system


You can use the rinse aid system and
Rinse aid system

rinse aid to get tableware and glasses


rinsed perfectly without marks. 2
Rinse aid
For optimum drying results, use rinse
aid.
Only use rinse aid for domestic dish-
washers. 1
Adding rinse aid
If the rinse aid refill indicator lights up, 2. Add rinse aid up to the max mark.
top up with rinse aid. Only use rinse aid
for domestic dishwashers.
1. Press the catch on the lid of the dis-
penser for rinse aid and lift ⁠.

max

3. If rinse aid spills out, remove it from


the tub.
32

Spilled rinse aid can cause excessive 5. To save the settings, press
frothing during the wash cycle. for 3 seconds.
4. Close the lid of the dispenser for
rinse aid. Switching rinse aid system
a The lid clicks into position. off
Setting the amount of rinse If you find the rinse aid refill indicator ir-
ritating, e.g. when using combined de-
aid tergents with a rinse aid component,
If there are streaks or water marks on you can switch the rinse aid system off.
tableware, change the amount of rinse Tip: The function of rinse aid is limited
aid. with combined detergents. You will
1. Press ⁠. generally get better results using rinse
aid.
2. To open the basic settings, press
for 3 seconds. 1. Press ⁠.
a The display shows H:xx. 2. To open the basic settings, press
a The display shows ⁠. for 3 seconds.
3. Press repeatedly until the a The display shows H:xx.
display shows the value set at the a The display shows ⁠.
factory r:05. 3. Press repeatedly until the
4. Press or repeatedly until the display shows the value set at the
right amount of rinse aid has been factory r:05.
set. 4. Press or repeatedly until the
The value r:05 is set at the factory. display shows r:00.
– A low setting adds less rinse aid 5. To save the settings, press
during the wash cycle and reduces for 3 seconds.
streaking on tableware. a The rinse aid system is switched off
– A higher setting adds more rinse and the rinse aid refill indicator is de-
aid during the wash cycle, reduces activated.
water marks and improves the
drying result.
33

Detergent

Detergent
Find out which detergents are suitable
Detergent

DETERGENT DESCRIPTION
for your appliance.
Liquid deter- Liquid detergent
gent works faster and is re-
Suitable detergents commended for
Only use detergents that are suitable shorter Programmes
for dishwashers. Both separate and without PreRinse.
combined detergents are suitable. Sometimes liquid de-
For optimum washing and drying res- tergent may leak out
ults, use separate detergent, adding despite the detergent
"Special salt" → Page 29 and "Rinse aid" dispenser being
→ Page 31 separately. closed. This is not a
Modern, powerful detergents mainly fault and is non-crit-
use a low-alkaline formulation with en- ical if you remember
zymes. Enzymes break down starch and the following:
remove protein. Oxygen-based bleach- ● Only choose a pro-
ing agents are generally used to re- gramme without
move coloured marks, e.g. tea or PreRinse.
ketchup. ● Do not select timer
programming for
Note: Follow the manufacturer's in- starting the pro-
structions for each detergent. gramme.
DETERGENT DESCRIPTION The dosage can be ad-
Tabs Tabs are suitable for justed to the level of
all cleaning functions soiling.
and do not need to be
measured out. Separate detergents
With shorter Pro- Separate detergents are products that
grammes tabs some- do not contain components other than
times do not dissolve detergent, e.g. powder detergent or li-
entirely and leave quid detergent.
residues of detergent. With powder and liquid detergent the
This may impair the dosage can be individually adjusted to
cleaning effect. the level of soiling of the tableware.
Powder deter- Powder detergent is For better washing and drying results
gent recommended for and to avoid damage to the appliance,
shorter Programmes. please additionally use "Special salt"
The dosage can be ad- → Page 29 and "Rinse aid" → Page 31.
justed to the level of
Combined detergent
soiling.
Besides conventional separate deter-
gents, a number of products are avail-
able with additional functions. These
products contain not only detergent but
34

also rinse aid and salt replacement sub- ● Set the rinse aid and the water
stances (3in1) and, depending on the softening system to the separate de-
combination (4in1, 5in1, ...), additional tergent or combined detergent in
components such as glass protection or use.
stainless steel cleaner. ● According to manufacturers, com-
According to manufacturers, combined bined detergents with salt replace-
detergents generally only function up ment substances can only be used up
to a water hardness of 26 °E. With a wa- to a certain water hardness, usually
ter hardness above 26 °E you will need 26 °E, without adding special salt. For
to add special salt and rinse aid. For the the best washing and drying results
best washing and drying results we re- we recommend using special salt
commend using special salt and rinse from a water hardness of 17 °E.
aid from a water hardness of 17 °E. If ● To prevent sticking, only touch deter-
you are using combined detergent, the gents in a water-soluble pouch with
washing programme is adjusted auto- dry hands and only ever place them
matically to ensure the best possible in a dry detergent dispenser.
washing and drying result. ● Even if the rinse aid and special salt
refill indicators light up, washing pro-
Unsuitable detergents grammes will run properly with com-
bined detergents.
Do not use detergent which could cause ● The function of rinse aid is limited
damage to the appliance or present a with combined detergents. You will
risk to health. generally get better results using
DETERGENT DESCRIPTION rinse aid.
● Use tablets with a special drying per-
Hand wash- Hand washing-up li-
formance.
ing-up liquid quid can cause in-
creased frothing and
damage the appli-
Adding detergent
ance. 1. To open the detergent dispenser,
Detergent Chlorine residue on press the locking latch.
containing tableware may 2. Add the detergent to the dry deter-
chlorine present a risk to gent dispenser.
health.
50 ml
Information on detergents 25 ml
15 ml
Follow the instructions on detergents in
everyday use.
● Detergents marked as "organic" or
"ecological" (environmentally
friendly) generally contain lower
levels of active agents or completely
dispense with certain substances.
The cleaning effect may be restricted
here.
35

If you are using tablets, one is a The lid clicks into position.
enough. Insert the tablets in a hori- a The detergent dispenser will open
zontal position. automatically at the optimum time
If you are using powder or liquid de- during the programme. Powder or li-
tergent, follow the manufacturer's in- quid detergent will spread around
structions and quantities for dosage the washing tank and dissolve there.
in the detergent dispenser. Tablets will fall into the tablet collect-
20 ml – 25 ml detergent is sufficient ing tray and dissolve in the right
for normal soiling. If tableware is dosage. In order to ensure that tab-
only lightly soiled, slightly less than lets can dissolve evenly, do not place
the amount of detergent specified is any other objects in the tablet col-
usually sufficient. lecting tray.
3. Close the lid of the detergent dis- Tip: If you use powder detergent and
penser. select a program with pre-rinse, you
can also add a little detergent to the in-
terior door of the appliance.

Tableware

Tableware
Only clean tableware that is suitable for Damage to glass and table-
Tableware

dishwashers.
ware
Note: Decorated glassware and parts
made of aluminium or silver may fade Avoid damage to glass and tableware.
or discolour with dishwashing. Delicate CAUSE RECOMMENDA-
types of glass may turn cloudy after a TION
few washing cycles.
The following Only put table-
tableware is not ware in the dish-
dishwasher-safe: washer if it is
● Items of cutlery marked as dish-
and tableware washer-safe by
made from the manufacturer.
wood
36

CAUSE RECOMMENDA- CAUSE RECOMMENDA-


TION TION
● Decorated The water tem- Select a pro-
glassware, an- perature of the gramme with
tique and programme is too lower temperat-
hand-crafted high. ures.
tableware After the pro-
● Plastic parts gramme has
not resistant to ended, take glass-
heat ware and cutlery
● Tableware out of the appli-
made from ance without
copper or tin delay.
● Tableware
soiled with ash, Arrange tableware
wax, lubricat-
ing grease or Arrange the tableware correctly to op-
paint timise the dishwashing result and pre-
● Very small vent damage to both the appliance and
items of table- tableware.
ware Tips
Glass and table- Only put glasses ● Using the appliance allows you to
ware was not and china in the save energy and water compared to
dishwasher-safe. dishwasher if it is washing-up by hand.
marked as dish- ● To save energy and water, load the
washer-safe by machine with the number of place
the manufacturer. settings specified.
● For better washing and drying res-
The chemical Use a detergent
ults, position items with curves or re-
composition of marked as gentle
cesses at an angle so the water can
the detergent on tableware by
run off.
causes damage. the manufacturer.
Highly caustic al- If you are using
kaline or highly highly caustic al-
acidic cleaning kaline or highly
agents, in particu- acidic cleaning
lar commercial or agents, in particu-
industrial cleaning lar commercial or
agents, are not industrial cleaning
suitable for dish- agents, do not put
washers in con- aluminium parts
junction with alu- in the dishwasher
minium. interior.
1. Remove large remnants of food from
your tableware.
37

To save resources, do not pre-rinse


tableware under running water.
2. Observe the following when arran-
ging tableware:
– Put heavily soiled tableware in the
bottom basket, e.g. pans. The
more powerful the spray jet, the
better the dishwashing result will
be.
– To prevent damage to tableware,
arrange it so it is stable and can-
not tip over.
– To prevent injury, arrange cutlery
with the points and sharp edges Removing tableware
downwards.
– Position containers with the open- WARNING
ings facing down so no water can Risk of injury!
collect in them. ● Hot tableware can cause burns to the
– Do not block the spray arms - skin. When hot, tableware is sensitive
make sure that they can turn to shock, may crack and can result in
freely. injury.
– Do not place small parts in the ● When the programme has ended, do
tablet collecting tray and do not not empty the appliance until the
block it with tableware so as not to tableware has cooled down for a
obstruct the lid of the detergent while.
dispenser.
1. To prevent water dripping on the
tableware, unload it starting at the
bottom and working up.
2. Check the washing tank and ac-
cessories for soiling and clean if ne-
cessary.
→ "Cleaning and servicing", Page 43

Basic operation

Basic operation
The Eco 50° programme is set by de-
Basic operation

Opening appliance door fault.


The Eco 50° programme is an espe-
● Open the appliance door. cially environmentally friendly pro-
gramme and ideal for normally
Switching on the appliance soiled tableware. It is the most effi-
cient programme for the combina-
● Press ⁠. tion of energy/water consumption
38

for this type of tableware and evid- Starting the programme


ences conformity with the EU Eco-
design Directive. ● Press .
If you do not perform any actions on a The programme has ended when the
the appliance for 15 minutes, the ap- display shows "00h:00m".
pliance will automatically switch off.
Notes
● If you want to add more tableware
Setting a programme while the appliance is running, do
To adjust the wash cycle to the soiling not use the tablet collecting tray as a
level of the tableware, select a suitable handle for the top basket. You might
programme. touch the partially dissolved tablet.
● You can only change a programme
● Press the right programme button.
when running if you cancel it.
a The programme is set and the pro-
→ "Terminate programme", Page 38
gramme button flashes.
● The appliance switches off automat-
ically 1 minute after the end of the
Setting additional functions programme to save energy. If you
You can set additional functions to com- open the appliance door immediately
plete the washing programme selected. after the programme has ended, the
appliance will switch off after 4
Note: The additional functions which seconds.
can be used depend on the programme
selected.
Interrupting programme
● Press the button for the relevant ad-
ditional function. Note: When you open the appliance
door once the appliance has heated up,
a The additional function is set and the
leave the door slightly ajar for a few
additional function button flashes.
minutes and then close it. This will help
prevent excess pressure building up in
Setting timer programming the appliance and stop the appliance
You can delay the start of the pro- door bursting open.
gramme by up to 24 hours. 1. Press ⁠.
1. Press ⁠ or ⁠ ⁠. a The programme is saved and the ap-
a "00h:00m" appears on the display. pliance switches off.
2. Use 2. Press to resume the programme.
⁠ or ⁠ to set the required
start time for the programme.
3. Press ⁠. Terminate programme
a This activates time preselection. To end a programme early or to switch
Tip: To deactivate timer programming, from a programme that has already
press ⁠ or ⁠ repeatedly until started, you will need to cancel it first.
"00h:00m" appears in the display. 1. Open the appliance door.
2. Press for approx.
3 seconds.
39

3. Close the appliance door.


a The programme is canceled and
ends after approx. 1 minute.

Switching off appliance


1. Please note the information on "Safe
use" → Page 12.
2. Press .
Tip: If you press during the wash
cycle, the programme currently running
will be interrupted. When you switch
the appliance back on, the programme
continues automatically.
40

Basic settings

Basic settings
You can configure the appliance to meet your needs.
Basic settings

Overview of basic settings


The basic settings depend on the features of your appliance.

BASIC SETTING DISPLAY SELECTION DESCRIPTION


TEXT
Water hardness H:04 H:00 - H:07 Set the water softening sys-
tem to your water hardness.
→ "Setting water softening sys-
tem", Page 29
Level H:00 switches the water
softening system off.
Rinse aid dispens- r:05 r:00 - r:06 Set the amount of rinse aid to
ing be dispensed.
→ "Setting the amount of rinse
aid", Page 32
Switch the rinse aid system
off with level r:00.
Sensor setting SE:00 SE:00 - SE:02 Set the water sensor for
identifying soiling.
→ "Sensors", Page 14
Extra Dry d:00 d:00 - d:01 The temperature is increased
during the final rinse, which
improves the drying result.
This may increase the run
time slightly.
Note: Not suitable for delic-
ate items of tableware.
Switch Extra Dry on "d:01" or
off "d:00".
41

BASIC SETTING DISPLAY SELECTION DESCRIPTION


TEXT
Hot water A:00 A:00 - A:01 Set cold water or hot water
connection. Only set the ap-
pliance to hot water if this can
be prepared with little energy
and a suitable installation is
available, e.g. solar heating
system with circulation line.
The water temperature
should be at least 40 °C and
max. 60 °C.
Switch hot water on "A:01" or
off "A:00".
Interior lighting E:01 E:00 - E:01 Interior light.
● With the setting "E:00"m
the interior light is
switched off.
● With the setting "E:01", the
interior light can be activ-
ated via the ON/OFF
button.
When the appliance door is
opened, the interior lighting
switches off automatically
after 15 minutes.
Time-beam-on- S:01 S:00 - S:01 Switch Time-beam-on-floor on
floor or off.
While the programme is run-
ning, status information is
projected onto the floor be-
low the appliance door relat-
ing to timer programming,
the programme or the time
remaining. If the base panel is
pulled forwards or if the ap-
pliance is installed at eye level
with the cabinet front fitted
flush, the display is not vis-
ible.
Level "S:00" switches the
Time-beam-on-floor of.
42

BASIC SETTING DISPLAY SELECTION DESCRIPTION


TEXT
Start programme SP:01 SP:00 - SP:01 Set a default programme for
when the appliance is
switched on.
● With the setting "SP:00",
the last programme selec-
ted is set by default for
when the appliance is
switched on.
● With the setting "SP:01",
the Eco 50° programme is
set by default for when the
appliance is switched on.
Tone volume SL:02 SL:00 -SL:03 Adjustment of tone volume.
End of programme indicated
by an audible signal tone.
Level "SL:00" switches the sig-
nal tone off.
Button volume bl:02 bl:00 - bl:03 Set the button volume during
operation. Level "bl:00"
switches the button tones off.
Factory setting rE Start with Restore changed settings to
Y:ES the factory settings.
Confirm with The settings for initial start-up
must be configured.

Changing basic settings 4. Press repeatedly until the


display shows the required setting.
1. Open the appliance door.
5. Press or repeatedly until the
2. Press ⁠. display shows the right value.
3. To open the basic settings, press
You can change several settings.
for 3 seconds. 6. To save the settings, press
a The display shows H:xx. for 3 seconds.
a The display shows ⁠.
7. Close the appliance door.
43

Cleaning and servicing

Cleaning and servicing


To keep your appliance working effi- Tips on appliance care
Cleaning and servicing

ciently for a long time, it is important to


clean and maintain it carefully. Follow the tips on appliance care to
make sure your appliance functions
Cleaning the tub properly at all times.
ACTION BENEFIT
WARNING
Wipe the door This ensures the
Risk of harm to health!
seals, the front of parts of the appli-
● Using detergents containing chlorine
the dishwasher ance will remain
may result in harm to health.
and the control clean and hy-
● Never use detergents containing
panel regularly gienic.
chlorine.
using a damp
1. Remove any coarse soiling in the in- cloth and wash-
terior with a damp cloth. ing-up liquid.
2. Add detergent to the detergent dis- If the appliance is This will prevent
penser. not going to be unpleasant
3. Select the programme with the used for a while, odours.
highest temperature. leave the door
4. "Start the programme without table- slightly ajar.
ware." → Page 38
Filter system
Self-cleaning interior The filter system removes coarse soiling
To remove deposits, the appliance self- from the dishwashing cycle.
cleans the interior at regular intervals.
The programme sequence is automatic-
ally adjusted for self-cleaning, e.g. the 3
cleaning temperature is briefly in-
creased. Consumption values, e.g. wa-
ter and electricity, may also increase. 2
If the interior is no longer self-cleaned
adequately and deposits occur, see this
information:
→ "Cleaning the tub", Page 43. 1
Cleaning products
Only use suitable cleaning products to 1 Micro filter
clean your appliance. 2 Fine filter
→ "Safe use", Page 12
3 Coarse filter
44

Cleaning filters
Soiling in the dishwashing water may 2
block the filters.
1. After each wash check the filters for 1
residue.
2. Turn the coarse filter anticlockwise
and remove the filter system ⁠.
● Check that no foreign objects fall
into the sump.

2 5. Clean the filter elements under run-


ning water.
Carefully clean the rim of dirt
between the coarse and the fine fil-
ter.
6. Re-assemble the filter system.
Make sure that the locking catches
1 on the coarse filter click into position.
7. Insert the filter system into the appli-
ance and turn the coarse filter clock-
3. Pull down the micro filter to remove. wise.
Make sure that the arrow markings
match up.

Cleaning spray arms


Limescale and soiling in the dishwash-
ing water may block the nozzles and
bearings on the spray arms. Clean the
spray arms regularly.
1. Unscrew the upper spray arm and
pull down to remove ⁠.
4. Press the locking catches together
and lift the coarse filter out ⁠.

2
45

2. Pull up the lower spray arm to re-


move.

3. Check the outlet nozzles on the spray


arms for blockages under running
water and remove any foreign bod-
ies.
4. Insert the lower spray arm.
a The spray arm clicks into position.
5. Insert the upper spray arm and
screw it firmly in place.
46

Troubleshooting

Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshooting
Troubleshooting

information before contacting after-sales service. This will avoid unnecessary costs.

WARNING
Risk of electric shock!
● Incorrect repairs are dangerous.
● Repairs to the appliance should only be carried out by trained specialist staff.
● Only use genuine spare parts when repairing the appliance.
● If the power cord of this appliance is damaged, it must be replaced with a special
connection cable, which is available from the manufacturer or his Customer Ser-
vice.

Error code / Fault display / Signal


FAULT CAUSE TROUBLESHOOTING
E:07 lights up. Intake opening is ● Re-arrange the tableware in
covered by items of the appliance so the "intake
tableware. opening" → Page 17 is no
longer obstructed.
E:12 lights up. Appliance has detected 1. Descale the appliance.
calcified heating ele- 2. Operate the appliance with
ment. the Water softening system.
E:14 lights up. Water protection sys- 1. Turn off the water tap.
tem is activated. 2. Call Customer Service.
E:15 lights up. Water protection sys- 1. Turn off the water tap.
tem is activated. 2. Call Customer Service.
E:16 lights up. Water is continuously 1. Turn off the water tap.
running into the appli- 2. Call Customer Service.
ance.
E:18 or indicator for Supply hose is kinked. ● Install the supply hose
water supply lights up. without kinks.
Water tap is turned off. ● Turn on the water tap.
Water tap is jammed or ● Turn on the water tap.
furred up. The flow rate must be at
least 10 l/min when the wa-
ter supply is open.
Filter in the water sup- 1. Switch off the appliance.
ply is blocked. 2. Pull out the mains plug.
3. Turn off the water tap.
47

FAULT CAUSE TROUBLESHOOTING


E:18 or indicator for 4. Unscrew the water connec-
water supply lights up. tion.
5. Remove the filter from the
supply hose

6. Clean the filter.


7. Re-insert the filter in the sup-
ply hose.
8. Screw the water connection
back on.
9. Check the water connection
for leaks.
10. Restore the power supply.
11. Switch the appliance on.
E:22 lights up. Filters are soiled or ● Clean the filters.
blocked. → "Cleaning filters", Page 44
E:24 lights up. Water is Wastewater hose is 1. Reposition the wastewater
not drained. blocked or kinked. hose without kinks.
2. Remove residues.
Siphon connection is ● Check the connection to the
still sealed. siphon and open if neces-
sary.
Cover of the wastewa- ● Secure the cover of the
ter pump is loose. "Wastewater pump "
→ Page 59 so it clicks into
position.
E:25 lights up. Wastewater pump is ● Clean the wastewater pump.
blocked. → "Clean wastewater pump",
Page 59
Cover of the wastewa- ● Secure the cover of the
ter pump is loose "Wastewater pump "
→ Page 59 so it clicks into
position.
48

FAULT CAUSE TROUBLESHOOTING


E:27 lights up. Mains voltage is too This is not a fault on the appli-
low. ance.
1. Contact an electrician.
2. Have the mains voltage and
electrical installation
checked by an electrician.
Another error code ap- A technical fault is 1. Press .
pears on the display. present. 2. Unplug the appliance or
E:01 to E:30 switch off the fuse.
3. Wait at least 2 minutes.
4. Insert the mains plug of the
appliance in a socket or
switch on the fuse.
5. Switch the appliance on.
6. If the problem occurs again:
● Press ⁠.
● Turn off the water tap.
● Pull out the mains plug.
● Contact Customer Ser-
vice and give the error
code.

Washing results
FAULT CAUSE TROUBLESHOOTING
Tableware is not dry. No rinse aid used or 1. Add "Rinse aid" → Page 31.
dosage set too low. 2. Set the amount of rinse aid
to be dispensed.
Programme or pro- ● Select a programme with
gramme option has no drying, e.g. intensive, strong
drying phase, or the or ECO programme.
drying phase is too Some option buttons de-
brief. crease the drying result, e.g
varioSpeed.
Water collects in re- ● Position tableware at an
cesses of the tableware angle where possible.
or cutlery.
49

FAULT CAUSE TROUBLESHOOTING


Tableware is not dry.

The combined deter- 1. Use rinse aid to improve dry-


gent used has a poor ing performance.
drying performance. 2. Use a different combined de-
tergent with a better drying
performance.
Extra Dry not activated ● Activate Extra Dry.
to improve drying per-
formance.
Tableware removed 1. Wait until the programme
too early or drying pro- ends.
cess not yet ended. 2. Only remove tableware
30 minutes after the pro-
gramme has ended.
Rinse aid used has a ● Use a name-brand rinse aid.
limited drying perform- Eco products may have lim-
ance. ited effectiveness.
Plastic tableware is not Not a fault. As plastic ● No remedial action possible.
dry. does not store heat so
well, it also does not
dry as well.
Cutlery is not dry. Cutlery not arranged Droplets can form on the cut-
properly in the cutlery lery contact points.
basket or cutlery 1. "Arrange cutlery individually
drawer. where possible." → Page 36
2. Avoid points of contact.
50

FAULT CAUSE TROUBLESHOOTING


Appliance interior still Not a fault. The con- No action required.
wet after wash cycle. densation drying prin-
ciple causes water
droplets in the tub –
they are indeed desir-
able here. The mois-
ture in the air con-
denses on the inside
walls, runs off and is
pumped out.
Remnants of food on Tableware is placed too 1. Arrange tableware with suffi-
tableware. close together or bas- cient space in between.
ket is overfilled. The spray jets must reach
the surfaces of the table-
ware.
2. Avoid points of contact.
Spray arm rotation is ● Arrange tableware so that it
blocked. does not obstruct spray arm
rotation.
Spray arm nozzles are ● Clean the "Spray arms"
blocked. → Page 44.
Filters are soiled. ● Clean the filters.
→ "Cleaning filters", Page 44
Filters are inserted in- 1. Insert the filters properly.
correctly and/or not → "Filter system", Page 43
engaged. 2. Engage the filters.
Washing programme ● Select a more intensive
selected too weak. washing programme.
● Adjust the sensitivity of the
sensors.
→ "Sensors", Page 14
Tableware has been ● Only remove large remnants
precleaned too in- of food and do not prerinse
tensely. The sensors tableware.
chose a weaker pro-
● Adjust the sensitivity of the
gramme. Stubborn
sensors.
soiling cannot be en-
→ "Sensors", Page 14
tirely removed.
51

FAULT CAUSE TROUBLESHOOTING


Remnants of food on Tall narrow receptacles ● Do not position tall narrow
tableware. in corner areas are not receptacles at too great an
rinsed adequately. angle or in corner areas.
Top baskets on right ● Set the top baskets on the
and left are not set to left and right to the same
same height. level.
Detergent residue in Lid of the detergent 1. Arrange tableware in the top
the appliance dispenser is blocked by basket tableware so the tab
items of tableware collecting tray is not obstruc-
parts and will not ted by tableware.
open. → "Arrange tableware",
Page 36
Items of tableware are block-
ing the dispenser lid.
2. Do not place tableware or
fragrance dispensers in the
tablet collecting tray.
The lid of the deter- ● Position the tab in the deter-
gent dispenser is gent dispenser crosswise,
blocked by the tab and not vertically.
will not open.
Tabs are used in the ● Select a more intensive Pro-
quick or short pro- gramme or use "Powder de-
gramme. Dissolving tergent" → Page 33.
time of the tab is not
attained.
Washing effect and dis- ● Change your "detergent"
solving performance → Page 33.
are reduced after a
prolonged storage
time or detergent is
very lumpy.
52

FAULT CAUSE TROUBLESHOOTING


Water marks on plastic Due to laws of physics ● Select a more intensive pro-
parts. droplet formation on gramme.
plastic surfaces is un-
● Position tableware at an
avoidable. After drying
angle.
water marks are vis-
→ "Arrange tableware",
ible.
Page 36
● Use rinse aid.
→ "Rinse aid", Page 31
● Set the water softening sys-
tem higher.
Wipeable or water-sol- Detergent substances ● Change your "detergent"
uble coatings are are deposited there. → Page 33.
present inside the ap- These coatings cannot
● Clean the appliance mechan-
pliance or on the door. generally be removed
ically.
with chemicals.
White coating is depos- 1. Set the water softening sys-
ited in the appliance in- tem correctly.
terior. In most cases you will need
to increase the setting.
2. Change your detergent if re-
quired.
Special salt dispenser is ● Screw the special salt dis-
not screwed tight. penser tight.
Stubborn white coat- Detergent substances ● Change your "detergent"
ings are present on are deposited there. → Page 33.
tableware, inside the These coatings cannot
● Clean the appliance mechan-
appliance or the door. generally be removed
ically.
with chemicals.
The hardness range is ● Set the "Water softening sys-
set incorrectly or the tem" → Page 28 to the water
water hardness is hardness or add special salt.
greater than 62 °E
(8,9 mmol/l).
3in1/organic/eco deter- ● Set the "Water softening sys-
gent is not effective tem" → Page 28 to the water
enough. hardness and use separate
detergents (proprietary de-
tergent, special salt, rinse
aid).
53

FAULT CAUSE TROUBLESHOOTING


Stubborn white coat- Too little detergent is ● Increase the amount of de-
ings are present on being used. tergent used or change "De-
tableware, inside the tergent " → Page 33.
appliance or the door.
Washing programme ● Select a more intensive
selected too weak. washing programme.
● Adjust the sensitivity of the
sensors.
→ "Sensors", Page 14
Tea residue or lipstick Washing temperature ● Select a programme with a
marks on tableware. is too low. higher washing temperat-
ure.
Too little detergent is ● Use a suitable "Detergent "
being used or is unsuit- → Page 33 and follow the
able. manufacturer's instructions
for the amount to be used.
Tableware has been ● Only remove large remnants
precleaned too in- of food and do not prerinse
tensely. The sensors tableware.
chose a weaker pro-
● Adjust the sensitivity of the
gramme. Stubborn
sensors.
soiling cannot be en-
→ "Sensors", Page 14
tirely removed.
Coloured coatings The formation of films ● Clean the appliance.
(blue, yellow, brown) is due to substances You can remove deposits
that are difficult or im- contained in veget- with "Mechanical cleaning"
possible to remove are ables (cabbage, celery, → Page 43 or a machine
present inside the ap- potatoes, noodles, etc.) cleaning product. It may not
pliance or on stainless or tap water (man- always be possible to com-
steel tableware. ganese). pletely remove deposits but
they are harmless to health.
The formation of films ● Clean the appliance.
is due to metal com- You can remove deposits
ponents on silver or with "Mechanical cleaning"
aluminium tableware. → Page 43 or a machine
cleaning product. It may not
always be possible to com-
pletely remove deposits but
they are harmless to health.
54

FAULT CAUSE TROUBLESHOOTING


Coloured deposits (yel- The formation of films 1. Check the setting of the wa-
low, orange, brown) is due to ingredients of ter softening system.
that are easy to re- food remnants and tap 2. Add special salt.
move are present in- water (limescale) → "Adding special salt",
side the appliance "soaplike". Page 29
(mainly at the bottom). 3. If you are using combined
detergents (tabs), activate
the water softening system.
Follow the information about
detergents.
→ "Information on deter-
gents", Page 34
Plastic parts inside the Plastic parts inside the ● Discolouration can come
appliance are discol- appliance may become about and will not impair
oured. discoloured during the functioning of the appliance.
life of the dishwasher.
Plastic parts are discol- Washing temperature ● Select a programme with a
oured. is too low. higher washing temperat-
ure.
Tableware has been ● Only remove large remnants
precleaned too in- of food and do not prerinse
tensely. The sensors tableware.
chose a weaker pro-
● Adjust the sensitivity of the
gramme. Stubborn
sensors.
soiling cannot be en-
→ "Sensors", Page 14
tirely removed.
Removable streaks are Amount of rinse aid to ● Set the rinse aid system to a
present on glasses, be dispensed is set too lower setting.
glassware with a high.
metallic appearance No rinse aid has been ● → "Adding rinse aid", Page 31
and cutlery. added.
Detergent residue is 1. Arrange tableware in the top
present in the final basket tableware so the tab
rinse. Lid of the deter- collecting tray is not obstruc-
gent dispenser is ted by tableware.
blocked by tableware → "Arrange tableware",
items and will not open Page 36
fully. Items of tableware are block-
ing the dispenser lid.
2. Do not place tableware or
fragrance dispensers in the
tablet collecting tray.
55

FAULT CAUSE TROUBLESHOOTING


Removable streaks are Tableware has been ● Only remove large remnants
present on glasses, precleaned too in- of food and do not prerinse
glassware with a tensely. The sensors tableware.
metallic appearance chose a weaker pro-
● Adjust the sensitivity of the
and cutlery. gramme. Stubborn
sensors.
soiling cannot be en-
→ "Sensors", Page 14
tirely removed.
Irreversible clouding of Glasses are not dish- ● Use dishwasher-proof
glassware. washer-proof, only glasses.
suitable for dishwash- Glasses are usually only suit-
ers. able for use in a dishwasher,
i.e. long-term wear or long-
term changes must be ex-
pected.
● Avoid a lengthy steam phase
(standing time after wash
cycle ends).
● Use a programme with a
lower temperature.
● Set the softening system to
the water hardness.
● Use detergent with a glass
protection component.
Rust spots on cutlery. Cutlery is not suffi- ● Use rust-resistant tableware.
ciently rust-resistant.
Knife blades are often
more severely affected.
Cutlery may also rust if ● Do not wash rusting items.
washed together with
rusting items.
Salt content in washing 1. Remove any spilled special
water is too high. salt from the tub.
2. Screw the cap of the special
salt dispenser on tight.
Detergent residue is Spray arms were ● Check that the spray arms
present in the deter- blocked by tableware are not blocked and can ro-
gent dispenser or the so detergent was not tate freely.
tablet collecting tray. rinsed out.
56

FAULT CAUSE TROUBLESHOOTING


Detergent residue is Detergent dispenser ● Only add detergent to a de-
present in the deter- was damp when deter- tergent dispenser when dry.
gent dispenser or the gent was added.
tablet collecting tray.
Excessive formation of Hand washing-up li- ● Immediately add rinse aid to
foam occurs. quid is present in dis- the dispenser.
penser for rinse aid. → "Adding rinse aid", Page 31
Rinse aid has been ● Remove the rinse aid with a
spilled. cloth.
Detergent or appliance ● Change the brand of deter-
care product used gent.
causes excessive foam-
ing.

Information on display panel


FAULT CAUSE TROUBLESHOOTING
Special salt refill indic- Insufficient special salt. ● Add "Special salt" → Page 29.
ator lights up.
Sensor does not detect ● Do not use special salt tab-
special salt tablets. lets.
Refill indicator for spe- Water softening sys- ● "Setting water softening sys-
cial salt does not light tem is switched off. tem" → Page 29
up.
Refill indicator for rinse Insufficient rinse aid. 1. Add "Rinse aid" → Page 31.
aid lights up. 2. Set the amount of rinse aid
to be dispensed.
Refill indicator for rinse Rinse aid system is ● Set the amount of rinse aid
aid does not light up. switched off. to be dispensed.
→ "Setting the amount of rinse
aid", Page 32
→ "Setting the amount of rinse
aid", Page 32

Malfunctions
FAULT CAUSE TROUBLESHOOTING
Water is left in the ap- Filter system or area 1. Clean the "Filters" → Page 44.
pliance at the end of under the filters is 2. Clean the "Wastewater
the programme. blocked. pump" → Page 59.
57

FAULT CAUSE TROUBLESHOOTING


Water is left in the ap- Programme has not ● Wait until the programme
pliance at the end of yet ended. ends or cancel the pro-
the programme. gramme with reset.
● → "Terminate programme",
Page 38
Appliance cannot be Appliance functions 1. Pull out the mains plug or
switched on or oper- have failed. switch off the fuse.
ated. 2. Wait at least 2 minutes.
3. Connect the appliance to the
power supply.
4. Switch the appliance on.
Appliance does not The mains fuse has ● Check the relevant fuse.
start. tripped.
Mains cable is not in- 1. Check whether the socket
serted. works.
2. Check whether the mains
cable is properly inserted in
the socket and on the rear of
the appliance.
Appliance door is not ● Close the appliance door.
closed properly.
Programme starts You did not wait until ● → "Terminate programme",
automatically. programme ended. Page 38
Appliance stops during Appliance door is not ● Close the appliance door.
the programme or cuts closed properly.
out. Power and/or water 1. Check the power supply.
supply has been inter- 2. Check the water supply.
rupted.
Top basket is pressing ● Check whether the rear
against inner door and panel of the appliance is be-
preventing appliance ing pressed in by a socket or
door from being closed hose holder that has not
securely. been removed.
● Arrange the tableware so
that no parts project beyond
the basket and prevent the
appliance door from closing
properly.
58

Mechanical damage
FAULT CAUSE TROUBLESHOOTING
Appliance door cannot Door lock has been ac- ● Close the appliance door
be closed. tivated. with greater force.
Door cannot be closed ● Check whether the appliance
due to installation has been installed properly.
method. When closed, the appliance
door, its decor or attached
parts should not knock
against adjacent cabinets or
the worktop.
Lid on the detergent Detergent dispenser or ● Remove detergent residue.
dispenser cannot be lid are blocked by
closed. sticky detergent
residue.

Noise
FAULT CAUSE TROUBLESHOOTING
Filling valves making Caused by the do- ● Can only be remedied in the
knocking noises. mestic installation. No domestic installation.
appliance fault
present. Does not af-
fect functioning of the
appliance.
Knocking or rattling Spray arm is striking ● Arrange tableware so that
noise. tableware. the spray arms do not strike
tableware.
With a small load the ● Distribute the tableware
water jets directly evenly.
strike against the tub.
● Load the appliance with
more tableware.
Light items of table- ● Position light items of table-
ware move about dur- ware securely.
ing the wash cycle.
59

Clean wastewater pump


Large remnants of food or foreign bod-
ies can block the waste water pump. As
soon as the rinsing water no longer
drains properly, the waste water pump
must be cleaned.

WARNING
Risk of injury!
● Sharp and pointed objects or frag-
ments of glass may block the waste 6. Lift the pump cover inwards at an
water pump and cause injury. angle and remove.
● Remove any foreign bodies carefully.
7. Remove any remnants of food and
1. Disconnect the appliance from the foreign bodies in the area of the im-
power supply. peller.
2. Remove the top and bottom basket. 8. Insert the pump cover and press
3. Remove the filter system. down ⁠.
4. Scoop out any water.
Use a sponge if necessary. 2
5. Prise off the pump cover using a
spoon and grip it by the crosspiece. 1

a The pump cover clicks into position.


9. Install the filter system.
10. Insert the top and bottom basket.

Transportation, storage and disposal

Transportation, storage and disposal


You can find out here how to prepare 2. Turn off the water tap.
Transportation, storage and disposal

your appliance for transportation and 3. Detach the drainage connection.


storage. You will also find out how to 4. Detach the drinking water connec-
dispose of old appliances. tion.
5. Loosen any screws fastening the ap-
Removing the appliance pliance to cabinet parts.
1. Disconnect the appliance from the 6. Remove the base panel if fitted.
power supply.
60

7. Pull the appliance out carefully, along Disposing of old appliance


with the hose behind it.
Valuable raw materials can be reused
Protect appliance from frost by recycling.

If there is a risk of frost where the appli- WARNING


ance will be standing, e.g. in a holiday Risk of harm to health!
home, empty the appliance completely. ● Children can lock themselves in the
● "Empty the appliance." → Page 60 appliance, thereby putting their lives
at risk.
Transporting the appliance ● With redundant appliances, unplug
the power cord. Then cut through
To avoid damage to the appliance, the cord and damage the lock on the
empty it before transporting. appliance door beyond repair so that
Note: Always transport the dishwasher the appliance door will no longer
upright to prevent residual water get- close.
ting into the machine's controls and 1. Unplug the appliance from the
damaging the appliance. mains.
1. Remove tableware from the appli- 2. Cut through the power cord.
ance. 3. Dispose of the appliance in an envir-
2. Secure loose parts. onmentally friendly manner.
3. "Switch on appliance." → Page 37
This appliance is labelled
4. Select the programme with the
in accordance with
highest temperature. European Directive
5. "Start the programme." → Page 38 2012/19/EU concerning
6. To drain the appliance, terminate the used electrical and elec-
programme after approx. 4 minutes. tronic appliances (waste
→ "Terminate programme", Page 38 electrical and electronic
7. "Switch off the appliance." → Page 39 equipment - WEEE).
8. Turn off the water tap. The guideline determines
9. To empty the residual water out of the framework for the re-
the appliance, detach the supply turn and recycling of used
hose and let the water drain out. appliances as applicable
throughout the EU.

Technical specifications

Technical specifications
Technical specifications

Weight Max.: 60 kg
Voltage 220 - 240 V, 50 Hz
or 60 Hz
Power rating 2000 - 2400 W
Fuse 10 - 16 A
61

Power consump- Off mode/standby Water pressure ● Min. 0.05 MPa


tion mode: 0.50 W (0.5 bar)
Left-on mode: ● Max. 1 MPa
0.50 W (10 bar)
Networked Inlet rate Min. 10 l/min
standby: - W
Time in left-on Water temperat- Cold water.
mode: 0 min ure Hot water max.:
Time after which 60 °C
appliance is Capacity 14 place settings
switched to net-
This product contains light sources
worked standby
from energy efficiency class G. These
mode: - min
light sources are available as a spare
Complies with the
part and should only be replaced by
latest regulations
trained specialist staff.
(EU) for energy la-
You can find more information about
bels and eco-
your model online at https://
design at the time
eprel.ec.europa.eu/. This web address is
of placing on the
linked to the official EU EPREL product
market.
database. Please then follow the in-
Additional func-
structions on searching for the models.
tions and settings
The model identifier is made up of the
may increase
model name and article number
power consump-
without dots. This information can be
tion and times.
found on the label on the right side of
the appliance door.
IKEA guarantee

IKEA guarantee
FAQs about the guarantee: What does this guarantee cover?
IKEA guarantee

This guarantee only applies to domestic


How long is the IKEA guarantee valid? use of the relevant product. The excep-
This guarantee is valid for five (5) years tions are specified under the headline
from the original date of purchase of “What is not covered under this guaran-
your appliance at IKEA. The original tee?” Within the guarantee period, the
sales receipt is required as proof of pur- costs to remedy the fault e.g. repairs,
chase. If service work is carried out un- parts, labour and travel will be covered,
der guarantee, this will not extend the provided that the appliance is access-
guarantee period for the appliance. ible for repair without special expendit-
ure. On these the respective local regu-
Who will execute the service? lations are applicable. Replaced parts
IKEA service provider will provide the become the property of IKEA.
service through its own service opera-
tions or authorized service partner net-
work.
62

What will IKEA do to correct the ● Cases where no fault could be found
problem? during a technician’s visit.
IKEA appointed Service Provider will ex- ● Repairs not carried out by our ap-
amine the product and decide, at its pointed service providers and/or an
sole discretion, if it is covered under this authorised contractual service part-
guarantee. If considered covered, IKEA ner, or where non-original parts have
Service Provider or its authorized ser- been used.
vice partner through its own service op- ● Repairs caused by installation which
erations will then, at its sole discretion, was improper or not according to
either repair the defective product or specification.
replace it with the same or a compar- ● Use of the appliance in a non-do-
able product. mestic environment, i.e. professional
use.
What is not covered under this ● Transport damage: Where the
guarantee? product is transported by customers
● Normal wear and tear. themselves either to their home or to
● Deliberate or negligent damage, another address, IKEA shall not be li-
damage caused by failure to observe able for any damage which may oc-
the user manual, incorrect installa- cur during such transport. However,
tion or by connection to the wrong if IKEA delivers the product to the
voltage, damage caused by chemical customer’s delivery address, then
or electrochemical reaction, rust, cor- damage to the product that occurs
rosion or water damage including during this delivery will be covered
but not limited to water damage by IKEA .
caused by excessive lime in the water ● Cost of carrying out initial installation
supply, and damage caused by ab- of the IKEA appliance. However, if an
normal environmental conditions. IKEA appointed Service Provider or
● Consumable parts including batteries its authorized service partner repairs
and bulbs. or replaces the appliance under the
● Non-functional and decorative parts terms of this guarantee, the appoin-
which do not affect normal use of the ted Service Provider or its authorized
appliance, including any scratches service partner will reinstall the re-
and possible differences in colour. paired appliance or install the re-
● Accidental damage caused by foreign placement, if necessary.
objects or substances and damage in
association with cleaning or unblock- How country law applies
ing of filters, drainage systems or The IKEA guarantee gives you specific
soap drawers. legal rights, which cover or exceed all
● Damage to the following parts: the local legal demands. However these
ceramic glass, accessories, crockery conditions do not limit in any way con-
and cutlery baskets, feed and drain- sumer rights described in the local le-
age pipes, seals, lamps and lamp cov- gislation.
ers, screens, knobs, panels, casing
covers and parts of casings. Unless Scope
such damages can be proved to have For appliances which are purchased in
been caused by production faults. one EU country and taken to another
EU country, the services will be
63

provided in the framework of the guar- This information can be found on the
antee conditions normal in the new "rating plate" → Page 17 on the appli-
country. An obligation to carry out ser- ance door.
vices in the framework of the guarantee
exists only if the appliance complies and SAVE THE SALES RECEIPT!
is installed in accordance with: Note: It is your proof of purchase and
● the technical specifications of the required for the guarantee to apply.
country in which the guarantee claim The sales receipt also shows the IKEA
is made; designation and article number (8-digit
● the assembly instructions and safety code) for each of the appliances you
information in the user manual. have purchased.
the dedicated AFTER SALES for IKEA Do you need extra help?
appliances For any further questions not related to
Please don’t hesitate to contact IKEA ap- after-sales for your appliance, please
pointed authorized Service Centre: contact the hotline of your nearest IKEA
● to make a service request under this store. Before contacting us, please read
guarantee the appliance documentation carefully.
● to ask for clarification about func-
tions of IKEA appliances
to ensure that we provide you with the
best assistance, please read carefully
the Assembly Instructions and/or the
User Manual before contacting us.

How to reach us if you need our


service
On the final page of this user manual
you will find a full list of authorised ser-
vice centres selected by IKEA, together
with the relevant national telephone
numbers.

To provide you with faster service,


please use the specific phone
numbers listed in this user manual.
When calling us, make sure that you
have the details of the relevant appli-
ance to hand. These are:
● Appliance number (E-No = 1)
● Production number (FD = 2)
● IKEA article number (8-digit code un-
derneath the appliance number [E-
No.]).
● IKEA manufacturing date is located
on the label on the side of the inner
door.
64

After-sales service

After-sales service
You can find an overview of telephone numbers for the after-sales service here.
After-sales service

Country Phone number Call Fee Opening time


Australia 1300008610 Local tariff Monday - Friday 8.00 -
24.00
België / Belgique / Belgien 024757120 Lokaal tarief / Prix d’un ap- Maandag - Vrijdag / Lundi
pel local / Ortstarif - Vendredi / Montag -
Freitag 8.00 - 17.00
България 070020818 в зависимост от Понеделник - Събота
тарифния план на 8.00 - 20.00 часа
клиента
Česká republika +420251095027 Závisí na tarifu lokálního Po - Čt 8.30 - 18.00
operátora Pá 8.30 - 17.00
Danmark 70150909 Lokal takst Mandag - fredag 9.00 -
20.00
Lørdag (Åbent udvalgte
søndage, se IKEA.dk) 9.00 -
18.00
Deutschland 08912475328 Ortstarif 7 Tage die Woche 7.00 -
22.00
Ελλάδα +302104277770 Τυπική αστική χρέωση 24 ώρες, 7 ημέρες την
εβδομάδα
España 976 305740 llamada local Lunes - Viernes 7.00 -
22.00
Sábado 7.00 - 15.00
France 0969327707 appel non surtaxé lundi - dimanche 7.00 -
22.00
Hrvatska 01/5520-337 Cijena lokalnog poziva svaki dan od 00 - 24h
ovisno o tarifi i paketu
vašeg pružatelja usluge
Ireland 014502655 Local tariff Monday - Friday 8.00 -
20.00
Saturday 9.00 - 17.00
Sunday 9.00 - 16.00
Ísland +3544312200 Venjulegur símakostnaður Mánudagur - Föstudagur
10.00 - 17.00
Italia 02412678501 Tariffa locale Lunedì - Venerdì 8.00 -
20.00
Sabato 8.00 - 13.00
Lietuva +370852463350 Vietinių pokalbių įkainiai Pirmadienis - Penktadienis
9.00 - 17.00
Luxemburg / Luxembourg 26349-861 Ortstarif aus Luxem- Montag - Freitag / Lundi -
bourg / Prix d’un appel Vendredi 8.00 - 12.00 ;
local depuis le Luxem- 13.00 - 17.00
bourg
65

Country Phone number Call Fee Opening time


Magyarország 0680200201 Díjmentes telefonszám Hivható munkanapokon
8.00 - 17.00
Nederland 09002354532 en/of 0900 15 cent/min., starttarief Maandag t/m - Vrijdag
BEL IKEA 4.54 cent en gebruikelijke 8.00 - 20.00
belkosten Zaterdag 9.00 - 20.00
Norge 22660560 Lokal takst Du kan bastille service
hele døgnet - alle ukens
dager
Österreich 0810144180 Ortstarif 7 Tage die Woche 7.00 -
22.00
Polska 801002068 Jak za połączenie lokalne Poniedziałek - Niedziela w
lub według stawek operat- godzinach 7.00 - 22.00
ora sieci komórkowej
Portugal 214250784 custo de chamada para segunda a sexta 8.30 -
número fixo 20.00
sábado 9.00 - 18.00
România +40212039748 Tarif normal Lu-Vi: 8.00 - 20.00
Sam. 9.00 - 16.00
Россия 88002003040 бесплатно по России с круглосуточно 24/7
любых номеров
Schweiz / Suisse / Svizzera 0848808555 max. 0.075 CHF / min. + Montag - Freitag / Lundi -
MwSt./TVA./IVA./VAT. Vendredi / Lunedi -
Venerdi 8.00 - 17.00
Suomi 08207510790 Paikallinen tariffi, Maanantaista-torstaihin
matkapuhelin 8,35 senttiä 8.00 - 17.00
puhelua kohti + 16,69 sen- Perjantaihin 9.00 - 16.00
ttiä min
Sverige 0775700500 Lokal samtal Måndag - Fredag 8.30 -
20.00
Lördag - Söndag 9.30 -
18.00
United Kingdom 03301343106 Local tariff Monday - Friday 8.00 -
20.00
Saturday 9.00 - 17.00
Sunday 9.00 - 16.00
Србија +381113537009 Cijene lokalnog poziva Pon-Sub: 8.00 - 20.00
ovisno o tarifama i paketu
vašeg pružatelja usluga
Slovenská republika +420251095028 Závisí na tarife lokálneho Po - Št 8.30 - 18.00
operátora Pia 8.30 - 17.00
Latvija www.ikea.com - -
Slovenija www.ikea.com - -
Україна www.ikea.com - -
Eesti www.ikea.com - -
66

Function-relevant genuine spare parts according to the


corresponding Ecodesign Order can be obtained from
Customer Service for a period of at least 10 years from
the date on which your appliance was placed on the
market within the European Economic Area.
642 MW
*9001631570*
(010602)
9001631570

© Inter IKEA Systems B.V. 2021 23320 AA-2186763-4

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