Curriculum Vitae of Thembinkosi Skhosana.

THEMBINKOSI SKHOSANA
4215 BLOCK 7 THULANI

SOWETO 1724
082 665 5317
[email protected]
SUMMAR
High-energy Store Manager bringing extensive experience in retail settings. Set and
Y
enforced consistent standards to maintain staff satisfaction and meet performance
targets. Dynamic relationship-builder with organized nature and sound judgment focused
on maximizing team efficiency. To seek and maintain full-time position that offers
professional challenges utilizing interpersonal skills, excellent time management and
problem-solving skills.
EXPERIENC BRAND AMBASSADOR, 10/2023 - 04/2024

E
SKYWORTH, South Africa
 Driving Sales
 Promoting the brand
 Display the product
 Make sure the stock is available for customers
REFERENCE Sbusiso Maseko Role Rap
Cell 073 701 8853
STORE MANAGER, 10/2020 – 05/2022

CASH CONVERTERS ANDERSON, Johannesburg, South Africa
•
Managed inventory control, cash control, and store opening and closing procedures.
•
Maximized sales and minimized shrinkage through excellent customer service and
adherence to standard practices.
•
Developed and implemented successful staff incentive programs to motivate
employees.
•
Rotated merchandise and displays to feature new products and promotions.
•
Assisted with hiring, training and mentoring new staff members.
•
Reported issues to higher management with great detail.
•
Handled problematic customers and clients to assist lower-level employees and
maintain excellent customer service.
•
Tracked employee attendance and punctuality, addressing repeat problems quickly to
prevent long-term habits.
REFERENCE Phila Masina
Contact 087 820 6532
Cell 079 316 6743
Email address [email protected]
---------------------------------------------------------------------------------------------------------------------------
STORE MANAGER, 09/2014 - 09/2016
CASH CRUSADERSPRINCESS, ROODEPOORT, South Africa
•
Rotated merchandise and displays to feature new products and promotions.
•
Maximized sales and minimized shrinkage through excellent customer service and
adherence to standard practices.
•
Promoted team collaboration, performance, and efficiency by fostering healthy
environments focused on mutual success.
•
Assisted with hiring, training and mentoring new staff members.
•
Maintained proper product levels and inventory controls for merchandise and organized
backroom to facilitate effective ordering and stock rotation.
•
Trained and guided team members to maintain high productivity and performance metrics.
•
Handled problematic customers and clients to assist lower-level employees and maintain
excellent customer service.
•
Set effective store schedules based on forecasted customer levels, individual employee
knowledge, and service requirements.
•
Completed point of sale opening and closing procedures.
REFERENCE Nazlee Van Der Haar Role HR and Training Manager
Cell 084 267 2633
CASHIER 07/2011 - 09/2014

CASH CRUSADERS ROODEPOORT, South Africa
•
Processing sales
•
Greeted customers entering store and responded promptly to customer needs.
•
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
•
Built relationships with customers to encourage repeat business.
REFERENCE Joseph Mnisi Role Store Manager
Contact 011 915 0462 Cell 072 227 0429
SKILL •
Customer Service •
Team Leadership
S •
MS Office Proficiency •
Accurate Cash Handling
•
Staff Management •
Customer Relations
•
Store Opening and •
Inventory Management
Closing Procedures
•
Maximizing Profitability
EDUCATIO
Dr B.W. Vilakazi Secondary School, Soweto, South Africa, 2004 - 2008
N
Certificate of Higher Education
Jeppe College of Commerce & Computer Studies, Johannesburg, South Africa,

2009 - 2010
Certificate of Higher Education: Human Resources Management
CERTIFICATIO •
Matric certification
NS •
Human Resources Management
•
Management Development Training Program
HOBBIES Playing Soccer and Listen to Music

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THEMBINKOSI SKHOSANA

4215 BLOCK 7 THULANI

082 665 5317

EXPERIENC BRAND AMBASSADOR, 10/2023 - 04/2024

STORE MANAGER, 10/2020 – 05/2022

CASHIER 07/2011 - 09/2014

Jeppe College of Commerce & Computer Studies, Johannesburg, South Africa,

HOBBIES Playing Soccer and Listen to Music

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