Optimum Bill May 2024

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Service for
Account Number: 07836-965574-04-3
CAMERON BLOUNT
AKEEM ABRAHAM
61077
HAVENS PL APTAVE
NEW YORK 3L APT C3
BROOKLYN NY 11233
BROOKLYN NY 11203

Your Monthly Statement


Billing Period Due Date Amount
06/01 - 06/30 June 15, 2024 $109.58

Your account is enrolled for Auto Pay.

Your Account Summary


Includes Payments Received By 05/25/24
Any payments and other activities after this date will be on the next bill.

Previous Balance and Payments


Balance Last Statement $179.16
Payment(s) - Thank You -$179.16 cr
Previous Balance $0.00
New Bill Activity
Current Monthly Charges $107.98
(Includes credits and adjustments since last statement)
Total Taxes & Fees $1.60
Total Amount Due by June 15, 2024 $109.58

Please turn over for payment.

1111 STEWART AVENUE


BETHPAGE NY 11714-3581

CHANGE SERVICE REQUESTED

#BWNHGYM
#PGHCFIFEEGDPD9#

AKEEM ABRAHAM
CAMERON BLOUNT
1077 NEW YORK
6 HAVENS AVE 3L
PL APT APT C3
BROOKLYN NY 11203
BROOKLYN NY 11233-
PAGE 2 OF 4
AKEEM ABRAHAM
CAMERON BLOUNT
Account Number: 07836-965574-04-3
Total Amount Due: $109.58

Optimum Updates

Payment of your bill confirms your acceptance of the Residential General Terms and Conditions of Service, viewable at
optimum.com/terms-of-service.
Look out for a redesigned bill in the coming weeks. We're reorganizing it to make it easier to read and for you to find the most
important information quickly.
Get answers to common questions with helpful articles, user guides, and more at optimum.net/support.

Optimum Information

Your FCC Community ID # is NY1413.

Optimum Stores/Payment Locations

You may pay your bill at optimum.net or at any of our Optimum Stores. For store hours by location go to optimum.com/stores.
Optimum Stores Near You:
1095 East 45th Street, Brooklyn, NY 11234
11020 Flatlands Ave., Brooklyn, NY 11207
Mail your payment to: PO Box 70340, Philadelphia, PA 19176-0340
To make changes to your account or pick up new equipment, you need to be an authorized user. This means that your name
must be listed on the account, and to ensure account security, you will need to present a photo ID.
To find other locations where you can make a payment in person, contact any of the following:
checkfreepay.com | westernunion.com

Please return this section with your payment. Be sure the address below is in the return envelope window.

*0783696557404*

Mailing Your Payment

Account Number: 07836-965574-04-3


Payment Due Date: June 15, 2024
Total Amount Due: $109.58 000-05-24-A-C

Amount Enclosed $
OPTIMUM
Make checks payable to Optimum. PO BOX 70340
PHILADELPHIA PA 19176-0340

07836 965574 04 3 9 010958


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AKEEM ABRAHAM
CAMERON BLOUNT
Account Number: 07836-965574-04-3
Total Amount Due: $109.58

Your Account Details Customer Service

BALANCE LAST STATEMENT $ 179.16 Be sure to first check optimum.net for


answers to all your questions.
PAYMENTS Need more help?
05/24 Payment-Thank You -179.16 cr Online Products & Support
Online bill pay, optimum.net/paybill
Total Payment(s) - Thank You -$179.16 cr Channel lineup, optimum.com/tvlineup
Chat with us, optimum.net/chatnow
ONE TIME ACTIVITY Help, twitter.com/optimumhelp
Add services, optimum.net/upgrades
05/16 Late Fee 10.00
05/25 Restore Svc Fee 10.00 Optimum Stores
For a store nearest you visit,
Total One Time Activity $ 20.00 optimum.com/stores
Customer Support Numbers
INTERNET Your Current Credit Promotion Is Effective Until 11/30/2025 1-718-617-3500

06/01 - 06/30 Optimum Internet 89.99 Written Correspondence


1 Gig 50.00 Altice USA
Internet Equip. 0.00 Attn: Shared Services
1111 Stewart Avenue
Smart Router 0.00 Bethpage, NY 11714
Internet Credit -64.99 cr
Moving?
Total Internet $ 75.00 Let us make it easy.
Visit optimum.com/moving
or call us for special offers for movers.
OTHER SERVICES
05/19 - 06/30 Home 9.99
Entertainment
Protection & Support
06/01 - 06/30 Service 7.99
Protection
AutoPay&Paperless -5.00 cr
Bill Discount

Total Other Services $ 12.98

TAXES & FEES


06/01 - 06/30 State and Local 1.60
Sales Tax

Total Taxes & Fees $ 1.60

Total Amount Due $ 109.58


PAGE 4 OF 4
AKEEM ABRAHAM
CAMERON BLOUNT
Account Number: 07836-965574-04-3
Total Amount Due: $109.58

Billing errors must be reported to us within 30 days, in writing, detailing the error and sent to the Customer Support address on your bill.
We'll investigate and reply within 10 days. To avoid service interruption, you should pay the undisputed portion of the bill. If you're not
satisfied with our reply, you may write to The Department of Information Technology & Telecommunications, Consumer Service
Department-Cable TV, 2 MetroTech Center, 4th Floor, Brooklyn, NY 11201; or call 212-NEW-YORK or 311; or via the internet at
www.NYC.GOV/complaint, or write to The NY State Department of Public Service, Three Empire State Plaza, Albany, NY 12223-1350, or
call 1-800-342-3377.
You're billed each month in advance for the next month's services. Service cancellations are effective on the last day of the then-current
billing period. For more details, please visit optimum.com/terms. Rates subject to change or discontinuance at any time. At the end of
your promotion, you will be billed rate card pricing for all services and fees. Promotional credits subject to change or discontinuance w/o
notice; if expiration date shown, credit remains thru date if current service levels maintained. Visit optimum.com/pricing-packages for
current residential non-promo rates and optimum.com/business/pricing-packages for current business non-promo rates.
If any changes are made to your account during the month, partial month charges may apply. Charges for On Demand/Pay Per View
(PPV) will appear on the next billing statement following your order. On Demand/PPV purchases aren't subject to refund or credit. Use
parental control features to avoid unwanted purchases.
If your monthly account balance for On Demand/PPV selections exceeds $55 ($175 for customers in good standing after 90 days), we
reserve the right to limit additional On Demand/PPV orders.
There is an additional monthly charge for equipment, including cable boxes and remote controls. There is also a monthly fee to access
premium or digital programming on additional TV sets in your home.
Your monthly bill includes all government fees. TV Taxes and Fees includes an FCC fee and payments required under Altice's franchise
agreement to support public, educational or government channels. Taxes and Fees are subject to change.

Authorization to convert your Check to an electronic funds transfer:


By sending your check to us as payment, you authorize us either to use info from your check to make a one-time electronic funds transfer
from your account or to process the payment as a check transaction.
Payment is due by the date indicated on the front of your bill. If you're a TV customer, payments not received within 15 days of the due
date may be sent to collections and will be assessed a late fee if not paid within 30 days of that date. Additionally, you'll receive written
notice of service interruption for non-payment. If you're not a TV customer, payments not received within 2 days of the due date will be
assessed a late fee and sent to collections within 13 days of that date. You'll continue to be charged a fee of $10 on each subsequent
past due bill if payment is not received by the due date indicated.
Payments can be made at no charge through our automated phone system by calling Customer Support. Follow the phone prompts to
make a one-time payment by check or credit card. Entering your Optimum account number and zip code authorizes an ACH debit entry to
your bank account that can only be revoked by speaking with a representative.
If your service is interrupted or downgraded for non-payment, payment of the past due amount and applicable restoration charges are
required before service is restored to prior level. Service interruption or downgrade will affect TV, internet, and phone services. If your
service is disconnected for non-payment, full outstanding balance, a re-installation fee up to $79.95, and one months service in advance
will be required before a re-connection is scheduled.
You're responsible for lost, damaged or unreturned equipment and will be charged the full replacement fee for each. For list of current
replacement fees, visit optimum.com/pricing-packages for residential customers and optimum.com/business/pricing-packages for
business customers.
If your bank returns your check unpaid, you'll incur a $20 fee.

If you're experiencing an issue with service:


1. Be sure all of your equipment is plugged in and powered on.
2. For TV issues:
A) Check that your TV is on the correct input for your digital cable box by pressing the SOURCE, INPUT or TV/VIDEO button on the
remote that came with your TV or the actual TV itself.
B) Reboot your cable box. Unplug the power cord from the back of the cable box, wait 5 seconds then plug it back in. When you see
"turn" and "on" alternating on the front panel, turn it back on. When a channel or time is displayed on the front panel you are ready to
watch TV.
3. For phone/internet issues:
A) Reboot your modem and router (if you have one). To do this, unplug the power from your modem and battery backup if you have one.
Then unplug the power from your router. Wait 5 seconds, then plug the modem back in. It may take a minute to fully restart. If you're
using a battery backup, reconnect it to the modem now. Plug the router back in, wait 30 seconds, then check your connection by opening
a web browser.
4. If you are still having a problem, residential customers can visit optimum.net/support and business customers can visit
business.optimum.net/support for information.
If you have a cable-related outage that lasts for more than four consecutive hours, you'll receive full credit on your bill for the time lost
provided you contact us within 30 days of the outage.
Parental Control: Your cable box allows you to block one or more channels and On Demand/Pay Per View purchases. For information,
visit optimum.net/parentalcontrol or optimum.net.
Closed Captioning: For immediate closed captioning issues, contact us: 1-888-420-0777 (phone), 516-803-1682 (fax) or
[email protected]. Mail written closed captioning complaints to: Vinny Guerrera, Director Executive Customer Relations /
1111 Stewart Avenue, Bethpage, NY 11714.
B39

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