Corporate Brochure 2022 Download
Corporate Brochure 2022 Download
Corporate Brochure 2022 Download
MARKET LEADER IN
HOME LIFE SAFETY
ABOUT AICO
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1
ABOUT US
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AN INTRO TO AICO
From its incorporation in 1990, Aico has and communities. All of which can be delivered
rapidly grown to become the recognised at our state-of-the-art Centre of Excellence or
market leader in domestic home life safety via our fleet of mobile demonstration units -
that it is today. bringing our award-winning training directly
to you.
Education, Quality, Service and Innovation
are at the core of everything that we do. But it’s not just about alarms - our Aico in
With home life safety products, quality the Community initiative was developed to
is paramount. All of our products are help schools, colleges, universities, charities
manufactured within the Ei group at our world and community organisations to achieve
class manufacturing facility in Ireland, where their goals and to help build a sustainable
we have been developing and manufacturing environment now and in the future. By
alarms for over 50 years. As part of this focusing on five core areas; Education,
process, every single alarm produced is Volunteering, Charity, Business Enterprise and
rigorously tested multiple times, ensuring that Sustainability, our aim is to give back to our
we maintain unrivalled levels of quality and community.
reliability.
We have expanded our connected home
Throughout our history we have led the way offering with the acquisition of leading Internet
in providing innovative solutions and achieved of Things (IoT) solutions provider, HomeLINK.
numerous industry firsts, in the field of Fire and HomeLINK are a multi-award-winning high-
Carbon Monoxide home life safety products. tech software team within Aico that leverage
cutting edge home integration and analytic
This is coupled with our commitment to technologies to address the needs of landlords
deliver outstanding levels of customer service, and their residents.
from initial alarm specification, through to
unparalleled after sales support. Our dedicated As we look towards our future, we will
team of Regional Specification Managers are continue to pioneer in the latest technological
always on hand to advise on best practice advancements in sensor technology and
and complying with the latest legislation and advance the connected home, maintaining
standards, working alongside our customer our position as the leader in home life safety,
service and technical teams to ensure you promoting best practice and engaging with
receive all the support you need. our communities to deliver safer homes.
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EDUCATION,
QUALITY,
SERVICE AND
INNOVATION IS
AT THE HEART
OF EVERYTHING
WE DO.
We are extremely proud of our high standards both in our products and our
company. When working with all of our customers, or within the community,
we always follow the same philosophy.
Our reputation is built not only on producing the highest quality alarms,
but also through passionate people, continued innovation, exceptional service
and unrivalled support.
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EDUCATION QUALITY
Our primary aim is to make homes safer. For the most reliable life-saving detection,
We believe it is our responsibility to not each individual alarm not only meets every
only create the right safety products, but approval but is tested several times, primarily
to also raise awareness of dangers through on initial assembly, at the test and calibration
our educational campaigns to communities, stage and a final thorough test.
alongside promoting best practice through
our installer programme. Every alarm is also third party accredited to
the relevant British or European standard,
In terms of education, we are also proud to and both Aico and Ei Electronics operate to
work with schools, colleges and universities ISO 9001:2015, ISO 14001:2015 and OHSAS
to create opportunities for the next 18001:2007 standards.
generation to share our vision.
SERVICE INNOVATION
We offer award-winning, market-leading Aico’s dedicated research and development
support to our customers, with a team team continues to innovate with new
of experienced Regional Specification products and applications, and together with
Managers across the UK offering all the Ei Electronics we hold over 20 patents on
information needed to select the right alarms life-saving alarm detection technologies.
and technologies.
Aico has been first to market with many
They also work closely with distributors, ground-breaking innovations that improve
whilst our in-house technical team is available protection and make maintenance easier,
to provide dedicated technical support. including rechargeable battery back-up,
Finally, our internal sales team provides wireless radio frequency interconnection,
excellent support over the phone to create a multi-sensor fire alarms and digital
smooth ordering process for every customer. information extraction.
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Ei ELECTRONICS Other subsidiaries were later established in
Germany, France, Poland and the USA.
Employing over 1,000 people worldwide,
Ei Electronics are headquartered in Shannon,
A growing network of value-added partners
Ireland, where all manufacturing functions are
now account for sales to over 30 countries,
centred. Ei Electronics’ business has expanded
with an ever-expanding global footprint of
significantly and today they rank as one
customers throughout Europe, the USA, the
of Ireland’s leading indigenous electronics
Middle East and Africa, South East Asia and
manufacturing and exporting companies.
Australasia.
The strategic decision to maintain all
With 100% manufacturing located in Shannon,
manufacturing in Shannon has been key to
Ei Electronics today represents an exemplar
building the quality and service reputation
of the fully integrated, state-of-the-art
of their brand throughout their history.
manufacturing facility. They continue to
build on this strong tradition and heritage of
Aico were appointed Ei Electronics UK
manufacturing excellence, as their business
distributor in 1990 and became a wholly
expands and brings exciting new challenges on
owned subsidiary of the group in 2004.
a global stage.
Manufactured in Ireland
30
Countries exported
to daily Every alarm carries a Kitemark
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25
On average
AICO
AT A 100,000
Regional Specification incoming calls are
GLANCE Managers operating
around the UK
handled by our Internal
Sales team each year
On average, we assist
7,000 4
Mobile Training and
Over 4
million
customers via Live Demonstration Units alarms are sold
Chat each year that operate around
each year
the UK
WHATEVER YOU
NEED, AICO HAS IT
COVERED
With our extensive product range and ever-growing
list of sophisticated, ground-breaking features, you
are sure to find precisely what you need in terms of
home life safety.
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OUR FLAGSHIP
3000 SERIES
Full circle protection. Benefits of all alarms in the 3000 Series
• Mains powered with a 10 year rechargeable
Intelligent simplicity. Lithium cell back-up
Intelligence in every alarm. • Real time local data extraction using
Simplicity for every install. • capability for wireless
interconnection, data extraction and whole
The 3000 Series is our first series to provide system monitoring
whole property coverage within one series,
detecting both Fire and Carbon Monoxide • All alarms in the series fit on bases
(CO) in one range. This series is our most • Combined test/silence button
intelligent and technologically advanced yet,
• 10 year life with 5 year guarantee
whilst maintaining the simplicity our
customers value. • 3rd party BSI accredited
• Made in Ireland
Every alarm within the 3000 Series has
for local data extraction, with
the optical smoke alarms having in-built
dust compensation, which automatically
recalibrates sensors, aiding in reducing false Visit our website
alarms and maintenance costs. to learn more.
Our award-winning combined Heat and Carbon Monoxide Alarm, Ei3028, was named the
Electrical Wholesaler winner for Best Safety/Security product.
The Ei3028 alarm contains our tried and tested thermistor heat sensor and our proven
electrochemical CO sensor, providing protection from both Fire and CO in one unit.
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THE CONNECTED HOME LIFE SAFETY SOLUTION
CREATING SMARTER,
SAFER HOMES.
Paving the way in home life safety, Aico with HomeLINK offer a network of alarms and
sensors to improve the health and safety of homes throughout the UK.
Our 3000 Series offers full circle Fire and CO protection, wirelessly
connecting to the SmartLINK Gateway via Radio Frequency for remote
whole-system data monitoring.
The SmartLINK App enables quick and easy installation of alarms and
sensors with SmartLINK technology, while the Gateway is the central hub
for data, extracting information from connected devices.
Data is extracted from all connected alarms and sensors with actionable
insights presented on the dashboard, segmented by high, medium and
low risk.
With the HomeLINK Resident App, residents are provided with a healthy
home rating, handy advice on how to improve the quality of their home,
and Fire and CO alarm testing reminders.
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TRAINING
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TRAINING
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CENTRE OF EXCELLENCE
The Centre of Excellence is our Spread over the lower of three floors, the
state-of-the-art training, meeting and building houses a range of rooms and
education facility at our head office in demonstration areas designed to support
Oswestry, Shropshire. customers from across the industry.
Centre of
Excellence 14
OUR FACILITIES
Auditorium
• 116 seats
• Used for conferences and presentations
• 4m projector screen with a 4k projector
• Electric blinds
Ember Place
• Fully furnished mock bungalow fitted with
Aico alarms to help demonstrate alarms in situ
• 60’s living room, 90’s kitchen and a futuristic
bedroom
Breakout Room
• Can accommodate up to 60 people
• Used for small meetings and networking
events with refreshment breaks
• Kitchen facilities with two coffee machines
• 2 x 75” TV screens and 1 x 55” TV screen
• 2 x 4m circular custom built light features
Technical Workshop
• Seats up to 64 people
• Used for Expert Installer training and CSR
fire awareness sessions
• Smoke chamber for live fire demonstrations
• 1 x 86” interactive screen and 1 x 75” screen
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MOBILE UNITS
Mobile Training &
Demonstration Units
We have four fully equipped units,
All the training and support installers which travel the country with our
and specifiers need. Regional Specification Managers
for hands on training sessions
Our award-winning FIA-accredited CPD
including our free CPD training
Expert Installer training programme can be
and demonstrations of the latest
delivered from our Centre of Excellence and
technologies.
our Mobile Training & Demonstration Units
across the UK. We provide an exceptional Ask your local RSM
level of bespoke training, development and for details.
technical guidance, whatever your role.
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FLEXIBLE TRAINING
ACROSS THE UK
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EXPERT INSTALLER
Award-Winning Expert Installer training
System Installation
Alarm Interconnection
BECOME AN AICO
EXPERT INSTALLER Sign-up here
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APPRENTICESHIP
PROGRAMME
Create your own story
Education, Quality, Service and Innovation.
At Aico we pride ourselves on high levels of employee development and encourage career
progression, making Aico the perfect environment for apprentices to thrive.
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SBC Training is
honoured to be
supporting Aico with their
apprenticeship development
Our structured and programme. The use of the EDA
flexible approach to our product knowledge modules
apprenticeships ensure that we further support the existing, off
provide the right support and the job training provided and we
environment for learning.” see this as a great opportunity
to help provide synergy across
Neal Hooper - Managing Director
the range of apprenticeships
that we provide for Aico.”
Colin Thaw - Managing
Director, SBC Training
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Become an Apprentice #BePartOfOurStory
In partnership with
Aico has a rolling Apprenticeship Programme
with opportunities appearing throughout the
year. To find out more information on how to
create your own story, visit our website.
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SERVICES
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SERVICES 4
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Finance
Our finance team are responsible for
collecting an average of £16m cash a
month from our network of over 2,500
customers. Tasks are rotated between
the team members ensuring each team member is
responsible for every aspect of the finance role. The
team are committed to providing an excellent service
in keeping with Aico’s values.”
Ian Watman, Finance Manager
Relationships Manager
The role of a Relationships
Manager within Aico
is to develop strategic
relationships to facilitate
change within the social housing sector;
collaborating and sharing best practice
with a focus on resident engagement to
contribute toward the creation of healthier
and safer homes across the UK.”
Tina Mistry, Relationships Manager
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AWARDS
AWARDS
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AICO AWARDS
Here at Aico, we pride ourselves on the The recognition we have received for our
high quality products and services that innovative products, our training scheme
we offer. This is reflected in the awards we and Corporate Social Responsibility efforts
have been nominated for, become finalists instils a deep sense of achievement.
in and that we have proudly won.
Thank you to all in our community and industry that have supported us.
AICO AWARDS
Wellbeing Technology Award
EG Tech Awards 2021 - Winner
The Aico | HomeLINK IoT platform has been
recognised for its ability to empower both
social landlords and their residents to create
safer and healthier homes.
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Manufacturer of the Year
Northern Ireland Electrical Awards 2021
- Highly Commended
We received this award in recognition of
our commercial success and how we have
executed new business projects within the
industry over the past two years.
Women in Compliance
ASCP Safety & Compliance Awards 2021
- Highly Commended
Our Relationships Manager, Tina Mistry,
was highly commended for her key
achievements and contributions to Fire and
Carbon Monoxide Awareness in the social
housing sector.
Product Development
UK Business Awards 2021 - Silver Award
The development of our Ei1000G SmartLINK
Gateway has served to reinforce the quality,
reliability and innovation that our products
and brand are renowned for, while catering to
the needs and requirements of our customers.
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EVENTS
EVENTS
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On average over 1 2 3 4 5 6 7 8 9 10
5,000
Expert Installers are
trained each year
5,000 CPD
hours delivered
each year
300
times each year, on average
150
events per year
3 events
over 3 days
Firex, Housing &
Screwfix Live
AICO TV Subscribe to
Aico TV
The Aico TV Channel covers a vast range We welcome special guests to each episode,
of topics and events from entertaining and working with several industry bodies such
informative news to panel-style debates, as Corgi Technical, EDA, and ECA, as well as
product reviews, guest speakers, expert the Chartered Institute of Housing and Inside
advice, case studies, and more. Housing.
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As a media production company
we strive to bring ideas to life.
Working with Aico has allowed Yarrington are proud to
us to form a strong partnership, working work with Aico and support
together to create some really fantastic their marketing activities.
projects which have seen significant results. It’s exciting for us to work with a local
Everyone we have worked with have been company with such strong social values
brilliant and always helpful with what we and positive attitude. The Aico team are
need. We always feel like we’re part of the always receptive to discussing work in
team and look forward to continuing this detail and taking expert advice across all
great working relationship. Thank you.” of the projects we collaborate on. It feels
Peter Sims - Managing Director, 7Video more like a partnership than just a client/
supplier relationship.”
Mark Allsop, Managing Director -
Yarrington
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AICO IN THE
COMMUNITY
AICO IN THE
COMMUNITY
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EDUCATION BUSINESS
ENTERPRISE
Aico understand the importance of
supporting education, realising the pressures As Patrons of the Shropshire Chamber of
that schools are under financially. Commerce, we attend local networking
events to encourage working with local
There is a desire to work closely with schools companies providing a variety of services.
and colleges within our community and we Local suppliers are always given the
are constantly embedding activity into our opportunity to tender for new work and
work ethos. Our colleagues volunteer their our new building tender was won by a local
time to run on-going Fire Safety Awareness contractor.
Sessions for students in schools, as well as
at our Centre of Excellence training facility We offer our Centre of Excellence facilities
in Oswestry. This teaches young people to local organisations and charitable trusts
through visual interactive engagement about for them to run their own events and
home life safety, by raising awareness of fire meetings to promote the work that they do.
hazards within the home and the dangers of
Carbon Monoxide.
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CHARITY &
VOLUNTEERING
We show continued commitment
and support to our community, our
aim being to build relationships
with local community groups
and charitable organisations and
assist by offering volunteering
opportunities to colleagues.
SUMMARY
We will continue to develop and
expand our CSR programme, we are
passionate about what we do, we are
giving something back, creating safer
communities and helping to make a
difference, now and in the future.
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It is clear to us that when it
comes to Corporate Social
Responsibility, Aico are an
exemplar to all in the local private sector.
We are thrilled and delighted What impresses me the most is that the
to have the continued support whole workforce from top to bottom have
of Aico. The past 18 months fully embraced the need to invest in their
have been so difficult for everyone. During local community – they don’t just talk the
this time we managed to remain open to talk they walk the walk! Aico have been
support seriously ill local children and their instrumental in raising thousands of pounds
families during the pandemic despite our for us, which enables us to deliver our
fundraising suffering as we were unable targeted training therapy to more children;
to hold events and our shops doors were quite simply their fundraising efforts make
closed. More than 85% of our running costs the treatment affordable to the families who
come from our local community, to know most need our help. We place immense
that we have incredible companies like value on our partnership and engagement
Aico supporting us is fantastic.” with Aico – well done Team Aico!”
Lynsey Kilvert, Fundraising Team Leader Johnny Wilkes – CEO, The Movement
- Hope House Tŷ Gobaith Centre
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Leanne Simcoe, Founder - Little Stars Baby Jess Vailima, Marketing, Communications &
Bank Event Manager - EIC
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SUPPORTING WILLOWDENE
REHABILITATION
I am delighted that Aico is
supporting Willowdene. Aico’s
support will make a significant
difference to students accessing our service,
many of whom live in our county. The
majority of students face multiple issues in
Willowdene Rehabilitation is a pioneering life including substance misuse, domestic
rehabilitation facility located in the heart of abuse, unemployment, mental health
West Mercia, providing innovative rehabilitation, challenges and restricted education. We
targeted training, work experience and are pleased to be providing life changing
resettlement to men and women facing interventions through the support generously
complex issues. offered by Aico.”
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£644,364
Community Donations
£67,977
Colleague Fundraising
210
Causes Supported
2,300
Hours Volunteered
130
Educational Visits
8,541
Students Supported
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AICO VALUES
AICO VALUES
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TRUST PASSION
Be Respectful, Genuine Be Enthusiastic, Innovative, Driven
Reliable, Open and Honest Always Embrace Change
Always show Integrity and take Pride
RESULTS
ACCOUNTABILITY
COMMITMENT
CONFLICT
TRUST
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TRUST
1 2 3 4 5 6 7 8 9 10
Trust is essential in
creating a successful
team. Trust requires COMMITMENT
individuals to be vulnerable with
one another and is the core in It is refreshing to see
building relationships.” such a high level of
engagement in my
Andrew Speake - National colleagues. There is a real sense
Technical Manager of commitment running through
each department ensuring that,
whatever our job role, we are all
ACCOUNTABILITY striving to improve together.”
Alex Parker - National Account
Team Building has
Manager
helped us understand
not only the importance
of accountability, but creating
an environment where it is
encouraged. This was done
through assessing our values as a
TEAM BUILDING group, then what it meant when
we apply them.”
Working through each
level of the Lencioni Samuel Marston - Product
Pyramid has been Development Executive
challenging and still can be at RESULTS
times but this is part of becoming
To focus on results
a stronger team. It is vital for us
as a team can be a
to work on all the behaviours of
challenge. Through
the model to provide the best
our sessions we have learnt that
marketing material we can for
if we challenge ourselves, each
our customers.”
other, be open, honest and not
Louise Cowling - Marketing Executive afraid to expect the best from
our colleagues, the results should
CONFLICT speak for themselves.”
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9
PARTNERSHIP &
COLLABORATIONS
COLLABORATIONS
PARTNERSHIP &
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PARTNERSHIP &
COLLABORATIONS
Quality Gas Safety Management Accreditation
In any industry it is important to build
partnerships and work collaboratively.
Aico have worked with many organisations, Accreditation for your organisation’s
gas safety management systems
housing associations, councils, industry bodies
Expect more from CORGI
and contractors, to gain feedback on products,
produce campaigns and case studies to show Do you have quality management systems in place for
gas safety?
best practice across the fire industry. Can you demonstrate good practice and compliance with
statutory legislation?
Do your customers demand evidence of your quality
management systems?
CORGI’s Gas Safety Management Accreditation gives uni
recognition for you and your organisation, demonstratin
quality management system in line with regulatory stand
and best practice.
With responsibilities for all aspects of safety becoming ever more stringen
SURYLQJSUDFWLFDOFRPSHWHQFHLQJDVVDIHW\PDQDJHPHQWLVQRORQJHUVXƫ
Once Accredited your business can use the CORGI Accreditation logo to
GHPRQVWUDWHWR\RXUFXVWRPHUV\RXUFRPPLWPHQWWRNHHSLQJWKHPVDIH
CORGI’s tried and trusted accreditation system has been designed to asse
the quality of management systems and processes in place for achieving
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DQQXDOVXUYHLOODQFHYLVLWVDQGFRYHUVDQXPEHURIVSHFLƩFNH\DUHDVZKLFK
detailed below:
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Collaborated with...
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CORGI
Technical Services
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THE STANDARDS HAVE
CHANGED Dave Forrester, Head of Technical
Services at SELECT, said:
Aico and SELECT are working in partnership
It is vital to raise awareness
to provide information on the new standards
about exactly what needs to
in Scotland.
be done. This new support
tool is designed to give an easy-to-
This resulted in the launch of an essential
follow overview of the changes, helping
guide to help inform and educate the public
people across Scotland understand what
on the new regulations about Smoke, Fire and
they have to do and why.”
Carbon Monoxide (CO) alarms.
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We have worked with Colbalt Housing and
Repairs and Maintenance contractor, HMS, to
incorporate innovative technology into 96
homes within Cobalt’s neighbourhoods.
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RAISING
AWARENESS
RAISING AWARENESS
10
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AICO
CAMPAIGNS
Aico combines commercial and social marketing
techniques to increase reach and interaction for
campaigns. Aico have a culture of working together
as a team to spread the message far and wide. This,
combined with a collaborative focus with partner
agencies and industry bodies has provided a
successful approach.
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#AlarmsSaveLives
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GAS SAFETY
WEEK
Aico supported Gas Safety Week, as part
of their ongoing commitment to raising
awareness of gas safety.
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Do your customers demand evidence of your quality
management systems?
CORGI’s Gas Safety Management Accreditation gives universal
recognition for you and your organisation, demonstrating a 1
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in achieving CORGI Quality
2 3 4 5 6 7 8 9 10
quality management system in line with regulatory standards
Gas Safety Management
and best practice.
Accreditation
With responsibilities for all aspects of safety becoming ever more stringent, simply Trusted CORGI Accreditation -
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Quality Gas theAccreditation
Safety Management symptoms Scheme is availableof Carbon Monoxide poisoning?
safety management systems
to residential housing providers and contractors for the management and control Ţ 'HPRQVWUDWHVTXDOLW\PDQDJHPHQW
Did you know Carbon Monoxide can
RIJDVZRUN systemskill quickly without warning?
Once Accredited your business can use the CORGI Accreditation logo to Ţ 0HHWVUHJXODWRU\VWDQGDUGVDQG
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CORGI’s tried and trusted accreditation system has been designed to assess safety commitment
the quality of management systems and processes in place for achieving Ţ $XGLWLGHQWLƩHVDQGFORVHVRƨULVN
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As part of the campaign Aico teamed up
detailed below:
It is very rewarding working
with CORGI Technical Services, Association
Ţ *DVVDIHW\SROLF\
CORGI – the name customers trust
in collaboration with Aico to
No-one else can match CORGI’s
of Safety & Compliance Professionals and H[SHULHQFHDQGUHSXWDWLRQZKHQLW
Ţ 6SHFLƩFFRQWUDFWRULQVWUXFWLRQ raise industry standards to
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Newport City Homes to create an educational
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have been developed over many
ensure
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people are safe in their homes. Aico
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filmŢ highlighting the symptoms of Carbon
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years working both in the are
gas at
industry the forefront with new fire safety
and with organisations where gas
Monoxide, the importance of maintaining gas
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appliances and fitting a Carbon Monoxide alarm
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endorsement for any business involved
to embrace with intelligent products
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and Ţ highlight
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For more information on achieving
CORGI Quality Gas Safety
Aico CO detector that provides critical
Management Accreditationinformation
call our which can be downloaded
H[SHUWVRQ01256 548040, email us
on [email protected] an App on your phone.”
CORGI or visit www.corgitechnical.com
Technical Services Andrew Lloyd - Energy & Compliance
Manager, Newport City Homes
“We think it’s so important to have “I have a little one at home so it’s
a Carbon Monoxide alarm, it really is doubly important to have a Carbon
a silent killer.” Monoxide alarm, it is a silent killer.”
Mr & Mrs Wright, Norwich Hannah Wooloff, Plymouth
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UNLOCK
NET ZERO
Aico are proud to be a partner of Unlock We are supporting Unlock Net Zero
Net Zero, a knowledge hub focusing on the through our participation in educational
practical reality of the transition to a net zero and thought-provoking webinars and panel
future. discussions, such as The role of data in
transitioning to Net Zero.
Unlock Net Zero seeks to inform, educate, and
connect people and organisations involved To find out more about
in adopting a net zero approach, identifying Unlock Net Zero, please
the technologies, infrastructure and behaviour visit the website.
change required.
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SCOTTISH
LEGISLATION
TOUR
We have taken our Mobile Training and
Demonstration Units on tour, visiting
Scottish cities to raise awareness of the
legislation change surrounding Fire and
Carbon Monoxide alarms.
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RESIDENT
SAFETY
CAMPAIGN
Aico has partnered with Inside Housing,
the weekly magazine for the UK Social
powered by
Housing sector, to launch the Resident
Safety Campaign.
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SAFETY FIRST
AICO FIRST
Recently, we began our Business to Consumer
marketing campaign, to raise awareness of our
home life safety products and their importance,
directly to end users.
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Thank you and here’s
to the future...
Education, Quality, Service & Innovation
Aico Ltd
Maesbury Road, Oswestry, Shropshire, SY10 8NR
www.aico.co.uk
2021/2022