THE EUROPEAN

MARKET LEADER IN
HOME LIFE SAFETY
 ABOUT AICO
1

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ABOUT US
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 AN INTRO TO AICO
From its incorporation in 1990, Aico has and communities. All of which can be delivered
rapidly grown to become the recognised at our state-of-the-art Centre of Excellence or
market leader in domestic home life safety via our fleet of mobile demonstration units -
that it is today. bringing our award-winning training directly
to you.
Education, Quality, Service and Innovation
are at the core of everything that we do. But it’s not just about alarms - our Aico in
With home life safety products, quality the Community initiative was developed to
is paramount. All of our products are help schools, colleges, universities, charities
manufactured within the Ei group at our world and community organisations to achieve
class manufacturing facility in Ireland, where their goals and to help build a sustainable
we have been developing and manufacturing environment now and in the future. By
alarms for over 50 years. As part of this focusing on five core areas; Education,
process, every single alarm produced is Volunteering, Charity, Business Enterprise and
rigorously tested multiple times, ensuring that Sustainability, our aim is to give back to our
we maintain unrivalled levels of quality and community.
reliability.
We have expanded our connected home
Throughout our history we have led the way offering with the acquisition of leading Internet
in providing innovative solutions and achieved of Things (IoT) solutions provider, HomeLINK.
numerous industry firsts, in the field of Fire and HomeLINK are a multi-award-winning high-
Carbon Monoxide home life safety products. tech software team within Aico that leverage
cutting edge home integration and analytic
This is coupled with our commitment to technologies to address the needs of landlords
deliver outstanding levels of customer service, and their residents.
from initial alarm specification, through to
unparalleled after sales support. Our dedicated As we look towards our future, we will
team of Regional Specification Managers are continue to pioneer in the latest technological
always on hand to advise on best practice advancements in sensor technology and
and complying with the latest legislation and advance the connected home, maintaining
standards, working alongside our customer our position as the leader in home life safety,
service and technical teams to ensure you promoting best practice and engaging with
receive all the support you need. our communities to deliver safer homes.

Our support extends to education and training,

be that our Expert Installer training scheme,
dedicated industry training days and forums
or Fire and CO awareness sessions for schools

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 EDUCATION,
QUALITY,
SERVICE AND
INNOVATION IS
AT THE HEART
OF EVERYTHING
WE DO.
We are extremely proud of our high standards both in our products and our
company. When working with all of our customers, or within the community,
we always follow the same philosophy.

Our reputation is built not only on producing the highest quality alarms,
but also through passionate people, continued innovation, exceptional service
and unrivalled support.

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EDUCATION QUALITY
Our primary aim is to make homes safer. For the most reliable life-saving detection,
We believe it is our responsibility to not each individual alarm not only meets every
only create the right safety products, but approval but is tested several times, primarily
to also raise awareness of dangers through on initial assembly, at the test and calibration
our educational campaigns to communities, stage and a final thorough test.
alongside promoting best practice through
our installer programme. Every alarm is also third party accredited to
the relevant British or European standard,
In terms of education, we are also proud to and both Aico and Ei Electronics operate to
work with schools, colleges and universities ISO 9001:2015, ISO 14001:2015 and OHSAS
to create opportunities for the next 18001:2007 standards.
generation to share our vision.

SERVICE INNOVATION
We offer award-winning, market-leading Aico’s dedicated research and development
support to our customers, with a team team continues to innovate with new
of experienced Regional Specification products and applications, and together with
Managers across the UK offering all the Ei Electronics we hold over 20 patents on
information needed to select the right alarms life-saving alarm detection technologies.
and technologies.
Aico has been first to market with many
They also work closely with distributors, ground-breaking innovations that improve
whilst our in-house technical team is available protection and make maintenance easier,
to provide dedicated technical support. including rechargeable battery back-up,
Finally, our internal sales team provides wireless radio frequency interconnection,
excellent support over the phone to create a multi-sensor fire alarms and digital
smooth ordering process for every customer. information extraction.

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 Ei ELECTRONICS Other subsidiaries were later established in
Germany, France, Poland and the USA.
Employing over 1,000 people worldwide,
Ei Electronics are headquartered in Shannon,
A growing network of value-added partners
Ireland, where all manufacturing functions are
now account for sales to over 30 countries,
centred. Ei Electronics’ business has expanded
with an ever-expanding global footprint of
significantly and today they rank as one
customers throughout Europe, the USA, the
of Ireland’s leading indigenous electronics
Middle East and Africa, South East Asia and
manufacturing and exporting companies.
Australasia.
The strategic decision to maintain all
With 100% manufacturing located in Shannon,
manufacturing in Shannon has been key to
Ei Electronics today represents an exemplar
building the quality and service reputation
of the fully integrated, state-of-the-art
of their brand throughout their history.
manufacturing facility. They continue to
build on this strong tradition and heritage of
Aico were appointed Ei Electronics UK
manufacturing excellence, as their business
distributor in 1990 and became a wholly
expands and brings exciting new challenges on
owned subsidiary of the group in 2004.
a global stage.

Why you can always count on Aico

Manufactured in Ireland
30
Countries exported
to daily Every alarm carries a Kitemark

Unique secure messaging system

Each alarm is tested at least four times

100% 1,000+
Manufacturing Employees
in Ireland worldwide Support that goes the extra mile

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8
 25
On average
AICO
AT A 100,000
Regional Specification incoming calls are
GLANCE Managers operating
around the UK
handled by our Internal
Sales team each year

On average, we assist

7,000 4
Mobile Training and
Over 4
million
customers via Live Demonstration Units alarms are sold
Chat each year that operate around
each year
the UK

The Market Leader in

In excess of Fire & Carbon Monoxide
Aico currently have
protection with
115,000 over 60
boxes delivered
each year products 95% market share
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 PRODUCTS
2
2
PRODUCTS
 1 2 3 4 5 6 7 8 9 10

WHATEVER YOU
NEED, AICO HAS IT
COVERED
With our extensive product range and ever-growing
list of sophisticated, ground-breaking features, you
are sure to find precisely what you need in terms of
home life safety.

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OUR FLAGSHIP
3000 SERIES
Full circle protection. Benefits of all alarms in the 3000 Series
• Mains powered with a 10 year rechargeable
Intelligent simplicity. Lithium cell back-up
Intelligence in every alarm. • Real time local data extraction using
Simplicity for every install. • capability for wireless
interconnection, data extraction and whole
The 3000 Series is our first series to provide system monitoring
whole property coverage within one series,
detecting both Fire and Carbon Monoxide • All alarms in the series fit on bases
(CO) in one range. This series is our most • Combined test/silence button
intelligent and technologically advanced yet,
• 10 year life with 5 year guarantee
whilst maintaining the simplicity our
customers value. • 3rd party BSI accredited
• Made in Ireland
Every alarm within the 3000 Series has
for local data extraction, with
the optical smoke alarms having in-built
dust compensation, which automatically
recalibrates sensors, aiding in reducing false Visit our website
alarms and maintenance costs. to learn more.

Our award-winning combined Heat and Carbon Monoxide Alarm, Ei3028, was named the
Electrical Wholesaler winner for Best Safety/Security product.

The Ei3028 alarm contains our tried and tested thermistor heat sensor and our proven
electrochemical CO sensor, providing protection from both Fire and CO in one unit.

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Benefits of the Ei3028 Multi-Sensor Heat

and CO Alarm
• Install one alarm instead of two for
combined Fire and CO coverage

• Contains two proven, reliable sensors

• Flashing Fire and CO indicators

• Easy install - simply slide the new alarm

onto an existing base

• Compatible with wireless

interconnection using our award-winning
RF technology for simple system set up,
House Coding and system expansion

• Real time local data extraction using

or whole system remote data
monitoring and extraction with

• Fully backwards compatible with existing

Aico systems

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14
THE CONNECTED HOME LIFE SAFETY SOLUTION

CREATING SMARTER,
SAFER HOMES.
Paving the way in home life safety, Aico with HomeLINK offer a network of alarms and
sensors to improve the health and safety of homes throughout the UK.

Fire and Carbon Monoxide (CO)

Our 3000 Series offers full circle Fire and CO protection, wirelessly
connecting to the SmartLINK Gateway via Radio Frequency for remote
whole-system data monitoring.

SmartLINK Gateway and App

The SmartLINK App enables quick and easy installation of alarms and
sensors with SmartLINK technology, while the Gateway is the central hub
for data, extracting information from connected devices.

HomeLINK Environmental Sensors

Monitor temperature, humidity and Carbon Dioxide to gain insights into

indoor environmental conditions to create better maintained, healthier,
energy efficient homes.

The HomeLINK Dashboard

Data is extracted from all connected alarms and sensors with actionable
insights presented on the dashboard, segmented by high, medium and
low risk.

The Resident App

With the HomeLINK Resident App, residents are provided with a healthy
home rating, handy advice on how to improve the quality of their home,
and Fire and CO alarm testing reminders.

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 TRAINING
3 3

TRAINING
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CENTRE OF EXCELLENCE
The Centre of Excellence is our Spread over the lower of three floors, the
state-of-the-art training, meeting and building houses a range of rooms and
education facility at our head office in demonstration areas designed to support
Oswestry, Shropshire. customers from across the industry.

Breakout Room Technical Workshop

With a bespoke integrated AV system The newly extended workshop seats up to
incorporating two 75” screens and a 55” 64 people and is a hands-on area for training
TV screen, the Breakout Room is ideal for on installation and wiring. The fully equipped
small meetings, networking and refreshment workshop allows visitors to get up close
breaks. The room seats up to 60 people with with our products and is also the setting
two kitchen areas including coffee machines. for many Expert Installer training options.
The workshop also includes a specially
Ember Place made smoke chamber allowing for live fire
demonstrations providing an innovative
Ember Place is a fully furnished mock
way to understand the dangers of fire and
bungalow, comprising of a 60’s living room,
how the alarm sensors work to detect the
90’s kitchen and a futuristic bedroom. All
incidents.
areas demonstrate Aico alarms in situ, to help
educate all visitors on home life safety risks
within properties. Auditorium
The Auditorium is perfect for presentations
and conferences, seating 116 people. It is
Auditorium equipped with a 4m projector screen,
4k projector and electric blinds.

Flexible Meeting Room

The flexible meeting room is ideal for
meetings and training sessions. Seating up to
40 people comfortably around two tables, the
room contains presentation facilities including
an interactive smart board and lectern.

Centre of
Excellence 14
 OUR FACILITIES

Auditorium
• 116 seats
• Used for conferences and presentations
• 4m projector screen with a 4k projector
• Electric blinds

Ember Place
• Fully furnished mock bungalow fitted with
Aico alarms to help demonstrate alarms in situ
• 60’s living room, 90’s kitchen and a futuristic
bedroom

Flexible Meeting Room

• Flexible meeting room for the local
community
• Seating up to 40 people around two tables
• 1 x Interactive screen
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Breakout Room
• Can accommodate up to 60 people
• Used for small meetings and networking
events with refreshment breaks
• Kitchen facilities with two coffee machines
• 2 x 75” TV screens and 1 x 55” TV screen
• 2 x 4m circular custom built light features

Technical Workshop
• Seats up to 64 people
• Used for Expert Installer training and CSR
fire awareness sessions
• Smoke chamber for live fire demonstrations
• 1 x 86” interactive screen and 1 x 75” screen

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 MOBILE UNITS
Mobile Training &
Demonstration Units
We have four fully equipped units,
All the training and support installers which travel the country with our
and specifiers need. Regional Specification Managers
for hands on training sessions
Our award-winning FIA-accredited CPD
including our free CPD training
Expert Installer training programme can be
and demonstrations of the latest
delivered from our Centre of Excellence and
technologies.
our Mobile Training & Demonstration Units
across the UK. We provide an exceptional Ask your local RSM
level of bespoke training, development and for details.
technical guidance, whatever your role.

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FLEXIBLE TRAINING
ACROSS THE UK

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EXPERT INSTALLER
Award-Winning Expert Installer training

Our Expert Installer training is designed

to support all of our customers whenever
and wherever they need it.

Effective protection relies on having the best

alarms correctly installed. That’s why the free
Expert Installer training scheme from Aico
is designed to make sure Installers have all
the information they need to install domestic
Fire and Carbon Monoxide Alarm Systems
and Environmental Sensors.

Training is broken down into modules so you

can choose the right topics for you and your
team. Our Expert Installer training scheme is
FIA CPD accredited, allowing you to earn 1
hour of CPD time.
What is covered?
Be part of
British Standard
- BS 5839-6:2019+A1:2020

Building Regulations for Domestic

Register today at Fire Alarm Systems
www.aico.co.uk/expert-installer
System Categories & Grades

Smoke Alarm Sensor Types

Carbon Monoxide Standards and

Legislation

System Installation

Alarm Interconnection

Alarm Data Extraction

Plus many more add-on modules

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BECOME AN AICO
EXPERT INSTALLER Sign-up here

Aico’s free, award-winning Expert Installer

training scheme is FIA CPD accredited and
is designed to make sure Installers have all
the information they need to correctly install
domestic home life safety systems, including
Fire and Carbon Monoxide alarms and
Environmental Sensors.

All Expert Installers are invited to join the Aico

Installer Community – a connected online
platform that allows Expert Installers to connect
with fellow professionals to share knowledge
and best practice, learn new skills and earn
points that can be exchanged for rewards.

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APPRENTICESHIP
PROGRAMME
Create your own story
Education, Quality, Service and Innovation.
At Aico we pride ourselves on high levels of employee development and encourage career
progression, making Aico the perfect environment for apprentices to thrive.

I was interested in an Following my work

apprenticeship as I knew experience at Aico, I was
it would open up different offered an apprenticeship within
types of opportunities than their operations department.
college would. Aico provides I was really keen to take on the
experiences that you wouldn’t challenge.”
get in different workplaces.” Emily Duke - Apprentice Warehouse
Operative
Ruby McCoy - Apprentice Customer Service
Practitioner

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SBC Training is
honoured to be
supporting Aico with their
apprenticeship development
Our structured and programme. The use of the EDA
flexible approach to our product knowledge modules
apprenticeships ensure that we further support the existing, off
provide the right support and the job training provided and we
environment for learning.” see this as a great opportunity
to help provide synergy across
Neal Hooper - Managing Director
the range of apprenticeships
that we provide for Aico.”
Colin Thaw - Managing
Director, SBC Training

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Become an Apprentice #BePartOfOurStory

and be part of our story

Finished school and ready for the world
of work? If you want to earn while you
learn and gain recognised qualifications,
then an Aico Apprenticeship could be
the right path for you.

In partnership with
Aico has a rolling Apprenticeship Programme
with opportunities appearing throughout the
year. To find out more information on how to
create your own story, visit our website.

Scan for more information

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 SERVICES
4
SERVICES 4
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Here at Aico, we are committed to

delivering outstanding customer
service at every stage, whether this is through
our RSMs consulting on alarm specification or
our dedicated in-house teams for after sales
support.”
Neal Hooper, Managing Director
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 MEET THE TEAMS
Internal Sales
The internal sales team perform many
roles within Aico, from answering and
filtering calls coming into the business
(100,000 on average every year),
dealing with end users and wholesaler queries to
processing every order that comes into the business.
We also provide a support service to the external
sales team out on the road.”
Kelly Hodgetts, Internal Sales Manager

Finance
Our finance team are responsible for
collecting an average of £16m cash a
month from our network of over 2,500
customers. Tasks are rotated between
the team members ensuring each team member is
responsible for every aspect of the finance role. The
team are committed to providing an excellent service
in keeping with Aico’s values.”
Ian Watman, Finance Manager

IT & Support Technical

The IT & Data Our in house technical
Services team team are always on
are focused hand to help and
on supporting advise electrical contractors, home
both the internal and owners, landlords, architects as well
external teams with their as building control with queries
everyday roles. From over the phone, email and live
security to new systems and chat. The team specialise in sharing
software - our team helps best practise in fire protection and
others to make the most of providing in depth knowledge
their time.” of standards, regulations and
legislation throughout the UK.”
Kieran Smith, IT & Data
Services Andrew Speake, National
25 Technical Manager
Marketing
Our in-house marketing team work
together to design, create and manage a
variety of marketing campaigns. We work
together to formulate strategies that work
across traditional and digital platforms to engage with
our customers through a variety of educational and
informative channels.”
Alex Garmston, Marketing Manager

Relationships Manager
The role of a Relationships
Manager within Aico
is to develop strategic
relationships to facilitate
change within the social housing sector;
collaborating and sharing best practice
with a focus on resident engagement to
contribute toward the creation of healthier
and safer homes across the UK.”
Tina Mistry, Relationships Manager

National Accounts Regional Specification Manager

Our National Accounts The role of an Aico RSM involves working
team forms part with a varied client base including; local
of Aico’s sales and authorities and housing associations,
specification team, private landlords, contractors/installers,
supporting and mentoring the distributors/supply chain and fire service/other Industry
Regional Specification Managers groups. Education plays a big part of what an Aico RSM
at national level, whilst maintaining does on a daily basis, either at our Centre of Excellence
and building relationships with our in Oswestry, on one of our mobile units or at the
national clients and contractors.” customers’ premises.”
Paul Cartwright - Head of National Daniel Little, National Sales Manager
Accounts

Warehouse & Operations

The warehouse team are responsible
for the distribution of goods
throughout the UK. In excess of
115,000 boxes despatched nationwide
every year.”
Lee Duffy, Operations and Learning &
Development Manager
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WHAT
DO OUR
CUSTOMERS
THINK?
As a long standing customer,
Sheffield City Council has
worked closely with Aico
to improve fire safety for our residents
and properties; consequently we have Thank you for having our
always found them approachable in members of staff and our
accommodating our (sometimes unique) customers that came for the
requests. The support we receive always training at the Aico facility… In the future
goes that extra mile and advice given has we would like to bring more customers,
always been frank and trustworthy which especially from the social housing side, to
is much valued within our industry.” show them what is possible with the new
Peter Marr, Senior Officer (Electrical) Aico products.”
Sheffield City Council Rob Cookson, Branch Manager at Links
Electrical Supplies Ltd

Owen was instantly helpful Really helpful response from

and very quick at arriving someone who clearly understood
at the solution to my query. my problem and dealt with it
Much appreciated.” very efficiently.”

Leslie McGalpine, Marian Williams,

Customer Feedback via Live Chat Customer Feedback via Live Chat

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 5

AWARDS
AWARDS
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 1 2 3 4 5 6 7 8 9 10

AICO AWARDS
Here at Aico, we pride ourselves on the The recognition we have received for our
high quality products and services that innovative products, our training scheme
we offer. This is reflected in the awards we and Corporate Social Responsibility efforts
have been nominated for, become finalists instils a deep sense of achievement.
in and that we have proudly won.

Thank you to all in our community and industry that have supported us.

Workplace Health and Wellbeing Best Customer Service (Brand)

Shropshire Chamber Business Awards 2020 Electrical Wholesaler Awards 2021
Winner Winner

Environment and Sustainability Best New Product

Shropshire Chamber Business Awards 2020 Electrical Wholesaler Awards 2021
Winner Highly Commended

Company of the Year Best Training Provider

Shropshire Chamber Business Awards 2020 Electrical Wholesaler Awards 2021
Winner Winner

Most Trusted for Carbon Monoxide and Women in Compliance

Domestic Fire Protection ASCP Safety & Compliance Awards 2021
SME News Awards Scotland 2020 Highly Commended
Winner
Customer Service Excellence
Best Training Provider ASCP Safety & Compliance Awards 2021
Electrical Wholesaler Awards 2020 Winner
Winner
Product Development
Best Customer Service: Manufacturer/ UK Business Awards 2021
Supplier Silver Award
Electrical Wholesaler Awards 2020
Highly Commended Best Customer Service
UK Customer Experience Awards 2021
Best Health and Safety Product Winner
Housebuilder Product Awards 2021
Winner
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 Manufacturer of the Year Wellbeing Technology Award
Northern Ireland Electrical Awards 2021 EG Tech Awards 2021
Highly Commended Winner

Electrical Product of the Year Company of the Year

Northern Ireland Electrical Awards 2021 Buildings and Facilities News 2021
Winner Winner

Safety Innovation Award Company of the Year

Electrical Product Safety Conference 2021 SME National Business Awards
Winner Winner

Customer Service Excellence

ASCP Safety & Compliance
Awards 2021 - Winner
From specification and technical
support to training and events,
this award is a recognition of the
unrivalled customer service we
deliver to our customers throughout
the supply chain.

Best Customer Service (Brand)

Electrical Wholesaler Awards 2021 - Winner
Best Training Provider
Electrical Wholesaler Awards 2021 - Winner
We are the proud winners of ‘Best Training
Provider’ and ‘Best Customer Service’ at the
Electrical Wholesaler Awards, voted for by industry
professionals.

Safety Innovation Award

Electrical Product Safety
Conference 2021 - Winner
Awarded to the SmartLINK Gateway,
the Safety Innovation Award
recognises the role this home life
safety product plays in protecting
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people in their home.
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AICO AWARDS
Wellbeing Technology Award
EG Tech Awards 2021 - Winner
The Aico | HomeLINK IoT platform has been
recognised for its ability to empower both
social landlords and their residents to create
safer and healthier homes.

Best Health and Safety Product

Housebuilder Product Awards 2021
- Winner
The SmartLINK Gateway achieved the
accolade of Best Health and Safety Product,
designed with social landlords to enable
proactive monitoring and aid with compliance
for safer homes.

Best Customer Service

UK Customer Experience Awards 2021
- Winner
We were delighted to be the gold
winner of the ‘Best Customer Service’
category at the UK Customer
Experience Awards. Focusing on our
commitment to education, quality,
service and innovation, the award
celebrated how we deliver this support
to all our customers throughout the
supply chain.

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Manufacturer of the Year
Northern Ireland Electrical Awards 2021
- Highly Commended
We received this award in recognition of
our commercial success and how we have
executed new business projects within the
industry over the past two years.

Electrical Product of the Year

Northern Ireland Electrical Awards 2021
- Winner
The SmartLINK Gateway has been recognised
as the Electrical Product of the Year – an
innovation that has improved safety and
compliance for Fire and Carbon Monoxide
alarms in the social housing sector.

Women in Compliance
ASCP Safety & Compliance Awards 2021
- Highly Commended
Our Relationships Manager, Tina Mistry,
was highly commended for her key
achievements and contributions to Fire and
Carbon Monoxide Awareness in the social
housing sector.

Product Development
UK Business Awards 2021 - Silver Award
The development of our Ei1000G SmartLINK
Gateway has served to reinforce the quality,
reliability and innovation that our products
and brand are renowned for, while catering to
the needs and requirements of our customers.

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 6

EVENTS
EVENTS

6
 On average over 1 2 3 4 5 6 7 8 9 10

5,000
Expert Installers are
trained each year

The Aico Mobile Training &

On average over Demonstration Units are used over

5,000 CPD
hours delivered
each year
300
times each year, on average

150
events per year

3 events
over 3 days
Firex, Housing &
Screwfix Live

13 events over 2 days

including Elex Shows, ASCP Safety &
Compliance Conference and Homes UK 32
 Attending industry events allows
us to connect with customers
in a more relaxed environment,
while presenting the best Aico has to offer.
It also allows us to have discussions around
different topics that impact the sector as a
whole – not just home life safety – such as the
latest standards and regulations, products,
innovations and initiatives.

Andrew Sturgess - Regional Specification

Manager - South

These events are

really important
as they help us to
connect and network with our
supply chain as well as keeping
abreast of what is happening
in the market place. They are
vital in maintaining our brand
awareness and visibility, and
demonstrate to our clients
that we are at the forefront
of everything current in the
industry and are there to support
them at every step.

Duncan Orr - Regional

Specification Manager - NI & IOM
and Supply Chain Education Lead
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 1 2 3 4 5 6 7 8 9 10

AICO TV Subscribe to
Aico TV

The Aico TV Channel covers a vast range We welcome special guests to each episode,
of topics and events from entertaining and working with several industry bodies such
informative news to panel-style debates, as Corgi Technical, EDA, and ECA, as well as
product reviews, guest speakers, expert the Chartered Institute of Housing and Inside
advice, case studies, and more. Housing.

34
 As a media production company
we strive to bring ideas to life.
Working with Aico has allowed Yarrington are proud to
us to form a strong partnership, working work with Aico and support
together to create some really fantastic their marketing activities.
projects which have seen significant results. It’s exciting for us to work with a local
Everyone we have worked with have been company with such strong social values
brilliant and always helpful with what we and positive attitude. The Aico team are
need. We always feel like we’re part of the always receptive to discussing work in
team and look forward to continuing this detail and taking expert advice across all
great working relationship. Thank you.” of the projects we collaborate on. It feels
Peter Sims - Managing Director, 7Video more like a partnership than just a client/
supplier relationship.”
Mark Allsop, Managing Director -
Yarrington

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 7
AICO IN THE

COMMUNITY
AICO IN THE
COMMUNITY

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AICO IN THE COMMUNITY

Aico in the Community, Aico’s Corporate Social
Responsibility (CSR) initiative, was developed to help
schools, colleges, universities, charities and community
organisations to achieve their goals and to help build
sustainability, now and in the future.

Seeking to support local and national organisations across the UK

by focusing on five core areas; Education, Volunteering, Business
Enterprise, Charity and Sustainability, our aim is to give back to
our community.

The aim of our CSR programme AICO’S CSR PROGRAMME

is to be able to give something
back to our communities. We As the market leader in home life safety,
strive to make a difference, create safer we strive to deliver safer homes through
communities and sustainable futures. engaging with our communities to
educate and promote best practice.
Since establishing the programme, with Our CSR programme enables us to do
determination and commitment from all just this, ‘Aico in the Community’ was
colleagues ‘Aico in the Community’ has developed to provide support to both
grown from strength to strength. We are local and national educational as well
extremely proud to be able to support in as charitable organisations in building
the way that we do and we are very busy sustainable futures for our communities.
with current ongoing CSR activities.
Since launching ‘Aico in the Community’
Aico have an exciting CSR plans in place the programme has been a great
for the future, with the focus being to success and has grown significantly.
successfully bring about the goals that we There is a CSR team of colleagues
have set out to achieve.” led by our Community Liaisons who
co-ordinate the programme. In order
Jane Pritchard, Community Liaison to achieve the aims and goals of our
CSR programme, we focus on core
If you would like to get in touch with our areas; education, business enterprise,
Community team, please email volunteering, charity and our
[email protected] or call 01691 664100. sustainability.

36
 EDUCATION BUSINESS
ENTERPRISE
Aico understand the importance of
supporting education, realising the pressures As Patrons of the Shropshire Chamber of
that schools are under financially. Commerce, we attend local networking
events to encourage working with local
There is a desire to work closely with schools companies providing a variety of services.
and colleges within our community and we Local suppliers are always given the
are constantly embedding activity into our opportunity to tender for new work and
work ethos. Our colleagues volunteer their our new building tender was won by a local
time to run on-going Fire Safety Awareness contractor.
Sessions for students in schools, as well as
at our Centre of Excellence training facility We offer our Centre of Excellence facilities
in Oswestry. This teaches young people to local organisations and charitable trusts
through visual interactive engagement about for them to run their own events and
home life safety, by raising awareness of fire meetings to promote the work that they do.
hazards within the home and the dangers of
Carbon Monoxide.

Megan Revell, Assistant Head (Personal

Development) at Belvidere School,
Shrewsbury comments: SUSTAINABILITY
“I would like to thank Aico for providing
Aico is an ISO 14001 accredited company,
us with such a valuable and insightful
we look to continually reduce our
experience! Students hugely enjoyed
environmental impact year on year,
learning about the inner workings of the
locally, nationally and globally through
business, the building tour had the ‘wow
developing our products and services and
factor’ and students were engaged and
implementing green practices to become
enjoyed all of the activities throughout
more sustainable.
the day. They were perfectly pitched
and accessible for all abilities. Aico have We are aiming to achieve carbon neutrality
been supportive, flexible and welcoming by 2030, demonstrating our commitment
throughout, we look forward to future through our signatory status of the Climate
careers and aspirations support from Aico.” Pledge, the Zero Carbon Shropshire pledge
and our role as a Construction Leadership
Aico’s apprenticeship scheme, launched Council Net Zero Carbon
in 2018 has also been a success. We see Business Champion.
apprenticeships as an investment, as well as
providing excellent career opportunities to
local young people.

37
 1 2 3 4 5 6 7 8 9 10

CHARITY &
VOLUNTEERING
We show continued commitment
and support to our community, our
aim being to build relationships
with local community groups
and charitable organisations and
assist by offering volunteering
opportunities to colleagues.

All of our colleagues are encouraged

to take time out of their normal
working day to volunteer and help
within the community and every
colleague is given multiple days per
year for volunteering activities.

Examples of activities include

garden maintenance at a local
Children’s Hospice to improve their
outside space, and helping at our
local Food Bank, from collecting
food donations to colleagues
helping pack Christmas Hampers for
those struggling financially.

We understand the importance

of educational encounters with
students and how this links to
the future of progression by
participating in local school careers
fairs, apprenticeship events and
school engagement sessions.

SUMMARY
We will continue to develop and
expand our CSR programme, we are
passionate about what we do, we are
giving something back, creating safer
communities and helping to make a
difference, now and in the future.
38
 It is clear to us that when it
comes to Corporate Social
Responsibility, Aico are an
exemplar to all in the local private sector.
We are thrilled and delighted What impresses me the most is that the
to have the continued support whole workforce from top to bottom have
of Aico. The past 18 months fully embraced the need to invest in their
have been so difficult for everyone. During local community – they don’t just talk the
this time we managed to remain open to talk they walk the walk! Aico have been
support seriously ill local children and their instrumental in raising thousands of pounds
families during the pandemic despite our for us, which enables us to deliver our
fundraising suffering as we were unable targeted training therapy to more children;
to hold events and our shops doors were quite simply their fundraising efforts make
closed. More than 85% of our running costs the treatment affordable to the families who
come from our local community, to know most need our help. We place immense
that we have incredible companies like value on our partnership and engagement
Aico supporting us is fantastic.” with Aico – well done Team Aico!”

Lynsey Kilvert, Fundraising Team Leader Johnny Wilkes – CEO, The Movement
- Hope House Tŷ Gobaith Centre

39
 1 2 3 4 5 6 7 8 9 10

Aico have been consistent

supporters of all charity
endeavours and have
collaborated with the Charity on training
apprentices in mental health awareness
following a spike in apprentice suicides
across the sector. Not only have they
demonstrated their commitment to the
Our partnership with Aico is
wider industry they have shown their
extremely special. The support and
commitment to the health of their own
dedication they provide not only
organisation by taking part in the EIC
to ourselves but across the charity sector is
Mental Health First Aider course and
second to none. It is easy to forget they are a
being part of the EIC wellbeing champion
business as their CSR work is innovative and
programme.
leading the way.
Aico take Corporate Social Responsibility
Little Stars is a relatively new charity and to
seriously and at every opportunity go
have a strong partnership with Aico means
above and beyond to support our sector
a great deal to us. Aico’s support has given
colleagues through the EIC. Aico have
Little Stars the confidence to grow more than
become commercial agreement partners
we ever thought possible within our first year.
and have agreed to sustain their line of
They have helped shape our logo and brand,
support through donating profits from
as well as supporting us with content for our
their products sold back to the charity
website and generous monetary donations.
to support those in need. Beyond their
Aico are always prepared to offer their time Corporate Social Responsibility initiatives,
and support whenever we need help with a Aico donate to the charity by being a huge
new initiative. As Little Stars founder the most presence at industry events. Aico take
important thing to me is how Aico clearly fundraising to the office and have hosted
understand the impact of having a baby bank internal fundraisers like movie nights to
in Shropshire and how our service supports Halloween parties, all in aid of EIC.
little ones to have the essentials they need.
Without partners like Aico, the charity could
Without their partnership we wouldn’t have
not offer the range of services and support
reached as many families as we have – thank
to over 32,000 industry members in need
you Aico!”
every year.”

Leanne Simcoe, Founder - Little Stars Baby Jess Vailima, Marketing, Communications &
Bank Event Manager - EIC

40
41
 1 2 3 4 5 6 7 8 9 10

SUPPORTING WILLOWDENE
REHABILITATION
I am delighted that Aico is
supporting Willowdene. Aico’s
support will make a significant
difference to students accessing our service,
many of whom live in our county. The
majority of students face multiple issues in
Willowdene Rehabilitation is a pioneering life including substance misuse, domestic
rehabilitation facility located in the heart of abuse, unemployment, mental health
West Mercia, providing innovative rehabilitation, challenges and restricted education. We
targeted training, work experience and are pleased to be providing life changing
resettlement to men and women facing interventions through the support generously
complex issues. offered by Aico.”

We are proud to have supported Willowdene

Dr Matt Home, Director - Willowdene
through our sponsorship of their brand-new
Rehabilitation
Family Assessment Centre, which will increase
the support that Willowdene can offer to those
in need. The Centre features an activity area for
families to spend time together, an assessment
hub, meeting room and conference room, as
well as a kitchen area.

We are delighted to offer ongoing support to

Willowdene, with colleagues volunteering at
the site as part of their community support
days.

The volunteering activities include a variety

of tasks, such as landscaping and outdoor
maintenance, painting, decorating and assisting
with livestock duties. We always look for
opportunities in which we can help within our
community.

42
43
 1 2 3 4 5 6 7 8 9 10

AICO CSR FACTS

& FIGURES
since 2018

£644,364
Community Donations
£67,977
Colleague Fundraising

210
Causes Supported
2,300
Hours Volunteered

130
Educational Visits
8,541
Students Supported

*Figures as of March 2022

44
Building sustainable futures
for our communities
As the European market leader in home life safety, we strive to deliver safer
homes through engaging with our communities to educate and promote best
practice. Our Corporate Social Responsibility programme enables us to do just
this. Aico in the Community was developed to provide support to both local
and national educational and charitable organisations, focusing on core areas;
Education, Business Enterprise, Charity, Volunteering and Sustainability.

If you would like to know more about

Aico in the Community, please get in touch with
our Community Liaisons: [email protected]

45
 8
AICO VALUES

AICO VALUES
8
 1 2 3 4 5 6 7 8 9 10

TRUST PASSION
Be Respectful, Genuine Be Enthusiastic, Innovative, Driven
Reliable, Open and Honest Always Embrace Change
Always show Integrity and take Pride

SHARE GENIUS TEAMWORK

By Collaborating and Sharing Knowledge Through Supporting Each Other
Being Open Minded Communicating, Embracing Equality
Learning from Mistakes Having a Positive Attitude
Speaking Up when you need help Being Respectful and Kind

ACCOUNTABILITY SAFER COMMUNITIES

Through Taking Responsibility By Making a Difference, Sharing Best
Delivering on Promises, Leading by Practice, Saving Lives by Educating
Example, Being Accurate, Providing Quality people and Creating Sustainability
Services, Being Focused on Results
46
TEAM BUILDING
Author Patrick Lencioni’s book, ‘The Five behaviours in mind, they are able to operate
Dysfunctions of a Team: A Leadership Fable’ as efficiently and effectively as possible.
acted as the framework for Aico’s team
development programme. The programme is ongoing, with each
team within the business participating in
The five behaviours Lencioni identifies are seven team development days and two full
Trust, Conflict, Commitment, Accountability company team development days over the
and Results. When teams work with these past four years.

The Five Behaviours of a

Cohesive Team Model

RESULTS

ACCOUNTABILITY

COMMITMENT

CONFLICT

TRUST

47
TRUST
1 2 3 4 5 6 7 8 9 10
Trust is essential in
creating a successful
team. Trust requires COMMITMENT
individuals to be vulnerable with
one another and is the core in It is refreshing to see
building relationships.” such a high level of
engagement in my
Andrew Speake - National colleagues. There is a real sense
Technical Manager of commitment running through
each department ensuring that,
whatever our job role, we are all
ACCOUNTABILITY striving to improve together.”
Alex Parker - National Account
Team Building has
Manager
helped us understand
not only the importance
of accountability, but creating
an environment where it is
encouraged. This was done
through assessing our values as a
TEAM BUILDING group, then what it meant when
we apply them.”
Working through each
level of the Lencioni Samuel Marston - Product
Pyramid has been Development Executive
challenging and still can be at RESULTS
times but this is part of becoming
To focus on results
a stronger team. It is vital for us
as a team can be a
to work on all the behaviours of
challenge. Through
the model to provide the best
our sessions we have learnt that
marketing material we can for
if we challenge ourselves, each
our customers.”
other, be open, honest and not
Louise Cowling - Marketing Executive afraid to expect the best from
our colleagues, the results should
CONFLICT speak for themselves.”

Open conflict is positive, Ian Watman - Finance Manager

as all voices are heard
which helps resolve
conflict that is unresolved, by
having open, honest discussions
and sharing different ideas.”
Matty Hodgetts - Warehouse
Operative

TRAINING & DEVELOPMENT

Our Team Development Programme helps construct a
framework, upon which our organisational growth can be
built. We lay the foundations of knowledge and give our
colleagues the tools required to build a healthy culture of effective
teamwork, collaboration, innovation, and accountability.”
48
Lee Duffy - Operations and Learning & Development Manager
VISION
The leader in home life safety, promoting best practice,
engaging with our communities and delivering safer homes.

All the teams within Aico have been

involved in team building from the
management team right through to
the warehouse. What I have seen is
an energised group of people who
understand each other more, who
have got to know each other more
and therefore are working better
together and have an understanding
of how each other works. People are
everything we are about, first and
foremost the company is built on
people. We can have exceptional
product, service, quality and innovation
but it all comes down to people.”

Neal Hooper, Managing Director

49
 9
PARTNERSHIP &
COLLABORATIONS

COLLABORATIONS
PARTNERSHIP &
9
 1 2 3 4 5 6 7 8 9 10

PARTNERSHIP &
COLLABORATIONS
Quality Gas Safety Management Accreditation
In any industry it is important to build
partnerships and work collaboratively.
Aico have worked with many organisations, Accreditation for your organisation’s
gas safety management systems
housing associations, councils, industry bodies
Expect more from CORGI
and contractors, to gain feedback on products,
produce campaigns and case studies to show Do you have quality management systems in place for
gas safety?
best practice across the fire industry. Can you demonstrate good practice and compliance with
statutory legislation?
Do your customers demand evidence of your quality
management systems?
CORGI’s Gas Safety Management Accreditation gives uni
recognition for you and your organisation, demonstratin
quality management system in line with regulatory stand
and best practice.
With responsibilities for all aspects of safety becoming ever more stringen
SURYLQJSUDFWLFDOFRPSHWHQFHLQJDVVDIHW\PDQDJHPHQWLVQRORQJHUVXƫ

The CORGI Quality Gas Safety Management Accreditation Scheme is ava

to residential housing providers and contractors for the management and
RIJDVZRUN

Once Accredited your business can use the CORGI Accreditation logo to
GHPRQVWUDWHWR\RXUFXVWRPHUV\RXUFRPPLWPHQWWRNHHSLQJWKHPVDIH

CORGI’s tried and trusted accreditation system has been designed to asse
the quality of management systems and processes in place for achieving
VDIHJDVZRUN7KHDFFUHGLWDWLRQLVYDOLGIRUDPD[LPXPRIWKUHH\HDUVZLW
DQQXDOVXUYHLOODQFHYLVLWVDQGFRYHUVDQXPEHURIVSHFLƩFNH\DUHDVZKLFK
detailed below:

Ţ *DVVDIHW\SROLF\
Ţ 6SHFLƩFFRQWUDFWRULQVWUXFWLRQ

Collaborated with...
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Ţ 8QVDIHVLWXDWLRQVSURFHGXUH
Ţ *DVHPHUJHQF\SURFHGXUHV
Ţ 3URFHGXUHIRUJDLQLQJDFFHVV
Ţ 9RLGVSURFHGXUH
Ţ 0XWXDOH[FKDQJHSURFHGXUH
Ţ 0DQDJLQJVWDQGDUGVRIJDVZRUN
Ţ *DVZRUNUHFRUGV
Ţ 7HFKQLFDOVXSSRUW
Ţ *DVFRPSODLQWVSURFHGXUH

CORGI
Technical Services

50
THE STANDARDS HAVE
CHANGED Dave Forrester, Head of Technical
Services at SELECT, said:
Aico and SELECT are working in partnership
It is vital to raise awareness
to provide information on the new standards
about exactly what needs to
in Scotland.
be done. This new support
tool is designed to give an easy-to-
This resulted in the launch of an essential
follow overview of the changes, helping
guide to help inform and educate the public
people across Scotland understand what
on the new regulations about Smoke, Fire and
they have to do and why.”
Carbon Monoxide (CO) alarms.

Under the new regulations, every home

in Scotland must now meet the ‘Tolerable
Standard’ by having Smoke alarms in every
circulation space, Smoke alarms in the rooms
most frequently used, a Heat alarm in the
kitchen and a Carbon Monoxide alarm where Aico welcomes this increase in Fire and CO
there is a fuel burning appliance or flue. All protection across all homes in Scotland as
Fire alarms must be interlinked to form an we are committed to improving Fire and
effective warning system. CO safety within the home. CEBR research
highlights a 40% reduction in fatalities since
To help compliance with the new ruling, Aico Tolerable Standard was introduced.
and SELECT produced a comprehensive
step-by-step guide detailing exactly what If you would like a copy of this,
is required in all properties including Social please visit our Guides and
Housing, Private Rented Properties and Publications page here:
Domestic Dwellings.

51
 1 2 3 4 5 6 7 8 9 10

Improving safety and compliance

Savings areas include improved and more
efficient compliance reporting, reduced
risk of fines, reduced legal expenses, less
Barnet Homes currently has over 3,000 and more efficient repairs/callouts, and
homes connected to the Aico | HomeLINK IoT lower probability of reputational costs
platform accounting for 20% of their total associated with accidents resulting in near
stock. The technology has demonstrably misses, injury, or death.
saved people’s lives and generated net The business case is both conservative
savings; a comprehensive business case and strong, but the primary motivator
identified cashable savings of £8.9m. Savings for Barnet Homes is the potential to
areas include: improve the safety and healthiness of their
residents’ homes. For example, Barnet
Increased asset lifetime have already identified three homes
The industry average time an alarm spends on that had low levels of Carbon Monoxide
the ceiling is estimated to be 6-8 years. This is and one home that had high levels. In all
short of the 10-year recommendations given cases, Barnet Homes sent an engineer
by most reputable manufacturers because immediately to rectify the problems
installers and asset managers err on the side ranging from a faulty cooker to an unclean
of caution to decrease the risk that alarms cooker. From a compliance perspective,
go out of date. While this approach improves these are very different scenarios, but the
compliance, it can be more financially and net result is the same for the resident: at
environmentally costly. The Aico | HomeLINK best rapidly deteriorating physical and
platform provides transparency about average mental health; at worst, death.
alarm replacement age and alarms that are out
of date; reducing non-compliance risk whilst
enabling a data-led, strategic approach to Gavin Bass, Senior Compliance Manager
replacements. of Barnet Homes comments:
We can see a huge amount
Reducing visits of value in the environmental
Physical annual smoke and Carbon Monoxide sensors. From improving
alarm tests are often no longer required. resident health and wellbeing to ensuring
While most of these checks were completed we are compliant with things that are
very difficult and expensive to measure
concurrently as part of gas servicing, there is
such as damp and mould locations and
still a cost associated with them.
causes. It is clear from the Ombudsman’s
report that Landlords are expected to
take a proactive approach to solve these
problems, non-compliance will no longer
be tolerated, and disrepair legal claims
are likely to increase.”

52
We have worked with Colbalt Housing and
Repairs and Maintenance contractor, HMS, to
incorporate innovative technology into 96
homes within Cobalt’s neighbourhoods.

Designed to help manage housing stock more

intelligently, HomeLINK Environmental Sensors
monitor a range of data, such as temperature,
CO2 and humidity levels in properties to create
and maintain safer, healthier and more eco-
friendly homes and communities.

Being fitted into nearly 100 of Cobalt’s 6,000

homes by HMS’ team of qualified electrical
engineers, HomeLINK technology will help
social landlords monitor properties and keep
customers safe by identifying any issues, such
as indoor air quality, mould and draught risk,
dust mite allergy risk and excess cold/heat.

Residents will also have access to a

personalised app, enabling them to monitor
levels within their home, and access advice
they are doing all they can to keep their home
working at optimum performance.
Discussing the pilot scheme, Maintenance
Director, Alison Brown, said:
As a safety-first organisation,
and one with ambitious green
targets of our own, this pilot
was one that appealed to us on multiple
levels. It’s great to partner with such
forward-thinking organisations to install
technology that will truly help Cobalt and
their customers to life in a safer, more
environmentally friendly way.”

53
 10
RAISING
AWARENESS

RAISING AWARENESS
10
 1 2 3 4 5 6 7 8 9 10

AICO
CAMPAIGNS
Aico combines commercial and social marketing
techniques to increase reach and interaction for
campaigns. Aico have a culture of working together
as a team to spread the message far and wide. This,
combined with a collaborative focus with partner
agencies and industry bodies has provided a
successful approach.

@AicoLimited @Aico_Limited @aicoltd

aico-smoke-&- @aico_limited aicoalarms

gas-protection

54
#AlarmsSaveLives

Our ‘Alarms Save Lives’ campaign seeks to

encourage people to regularly test their Fire
and Carbon Monoxide (CO) alarms.

A short, attention catching video is at the

heart of the campaign which has been shared
across social media platforms including
LinkedIn, Twitter, Facebook and Instagram.

The one thing that it is vital to do with an alarm

is to regularly test it to make sure it’s working.
A simple press of the test button on the alarm
will inform you instantly and could save lives.

Neal Hooper, Managing Director of Aico, Councillor Phillip O’Dell, Harrow

comments on the ‘#AlarmsSaveLives’ campaign: Council’s Cabinet Member for Housing is
supporting the campaign and said:
“We produce quality Smoke and Carbon
Monoxide Alarms, but no matter what brand “It’s the most important button in the house
of alarm you have it’s important to test them. - press it regularly for peace of mind… it’s
‘#AlarmsSaveLives’ is an easy to remember a message we reinforce for our tenants all
phrase and the upbeat, concise video really the time, and why we’re fully behind Aico’s
drives the message home: test your alarms campaign to encourage regular smoke
regularly to ensure all components detector testing. Thanks to our partnership
of the alarm are working.” with them, we’re now offering our most
vulnerable tenants even more peace of
mind, in the form of a combined Smoke
and Heat alarm and a combined Heat and
Carbon Monoxide detector.”

55
 1 2 3 4 5 6 7 8 9 10

We have been working closely with Aico for many

years, investing and improving fire safety for residents
and properties alike. As a social housing provider,
occupancy profiles mean training is always an on-going issue,
as the weak link to any system is often the human element;
therefore, reminders and re-educating is an ever constant. This
is an excellent example of a simple idea being developed and
improved when shared. A real positive when like-minded companies’ philosophy is to
strive for improvement.”

Peter Marr - Senior Electrical Officer

Sheffield City Council

56
GAS SAFETY
WEEK
Aico supported Gas Safety Week, as part
of their ongoing commitment to raising
awareness of gas safety.

Pledging support for Gas Safety Week, Aico

went on tour as part of the ‘Why Would
You Risk It?’ campaign, as a week-long
initiative to coincide with Gas Safety Week.
Aico colleagues along with Aico’s mobile Aico launched the ‘Why Would You
demonstration unit visited five different Risk It?’ campaign to highlight the risks
locations within the UK, with the aim of associated with Carbon Monoxide, whilst
raising awareness of Carbon Monoxide to the providing information about how to
general public. stay safe. Carbon Monoxide is otherwise
known as the silent killer, this is because
you cannot see, smell or taste it and it
Steven Mwangi from Luton commented: can kill very quickly. Many people do not
know the symptoms of Carbon Monoxide
“It is great Aico are supporting Gas
poisoning, as they are similar to flu. Each
Safety Week, raising awareness in the
year 4,000 people are treated at A&E due
community and showing how important
to Carbon Monoxide poisoning.
it is to fit a Carbon Monoxide alarm
within a property.”
Aico have produced several educational
materials to support the campaign such as
a pocket-sized guide to Carbon Monoxide
Awareness and three short animated
infographics. Neal Hooper, Managing Director
of Aico comments:

“We are proud to be supporting Gas Safety

Week raising the profile and awareness of gas
safety. Aico are dedicated to providing high
quality products to create safer communities
and education is key to this mission.”

57
 Do your customers demand evidence of your quality
management systems?
CORGI’s Gas Safety Management Accreditation gives universal
recognition for you and your organisation, demonstrating a 1
%HQHƩWVWR\RXURUJDQLVDWLRQ
in achieving CORGI Quality
2 3 4 5 6 7 8 9 10
quality management system in line with regulatory standards
Gas Safety Management
and best practice.
Accreditation
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SURYLQJSUDFWLFDOFRPSHWHQFHLQJDVVDIHW\PDQDJHPHQWLVQRORQJHUVXƫFLHQW universal recognition for your gas
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Quality Gas theAccreditation
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safety management systems
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Did you know Carbon Monoxide can
RIJDVZRUN systemskill quickly without warning?
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GHPRQVWUDWHWR\RXUFXVWRPHUV\RXUFRPPLWPHQWWRNHHSLQJWKHPVDIH best practice Learn more
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As part of the campaign Aico teamed up
detailed below:
It is very rewarding working
with CORGI Technical Services, Association
Ţ *DVVDIHW\SROLF\
CORGI – the name customers trust
in collaboration with Aico to
No-one else can match CORGI’s
of Safety & Compliance Professionals and H[SHULHQFHDQGUHSXWDWLRQZKHQLW
Ţ 6SHFLƩFFRQWUDFWRULQVWUXFWLRQ raise industry standards to
Ţ 3URFHGXUHVIRUTXDOLI\LQJFRQWUDFWRUVDQGRSHUDWLYHV
Newport City Homes to create an educational
Ţ 8QVDIHVLWXDWLRQVSURFHGXUH
have been developed over many
ensure
FRPHVWRJDVVDIHW\2XUV\VWHPV
people are safe in their homes. Aico
Ţ *DVHPHUJHQF\SURFHGXUHV
filmŢ highlighting the symptoms of Carbon
3URFHGXUHIRUJDLQLQJDFFHVV
years working both in the are
gas at
industry the forefront with new fire safety
and with organisations where gas
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Ţ 9RLGVSURFHGXUH technology
VDIHW\LVYLWDO&25*,LVDEUDQGWKDW and this is something NCH are
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Ţ 0DQDJLQJVWDQGDUGVRIJDVZRUN keen
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to embrace with intelligent products
Ţ *DVZRUNUHFRUGV
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7HFKQLFDOVXSSRUW the work of gas safe engineers.
LQJDVVDIHW\ that provide detailed information such as
Ţ *DVFRPSODLQWVSURFHGXUH the
For more information on achieving
CORGI Quality Gas Safety
Aico CO detector that provides critical
Management Accreditationinformation
call our which can be downloaded
H[SHUWVRQ01256 548040, email us
on [email protected] an App on your phone.”
CORGI or visit www.corgitechnical.com
Technical Services Andrew Lloyd - Energy & Compliance
Manager, Newport City Homes

Social media posts from the Gas Safety Week Tour

THE ‘WHY WOULD YOU RISK IT?’ TOUR

THE ‘WHY WOULD YOU RISK IT?’ TOUR
Day 1 - Norwich Day 3 - Plymouth
CO CO

“We think it’s so important to have “I have a little one at home so it’s
a Carbon Monoxide alarm, it really is doubly important to have a Carbon
a silent killer.” Monoxide alarm, it is a silent killer.”
Mr & Mrs Wright, Norwich Hannah Wooloff, Plymouth

THE ‘WHY WOULD YOU RISK IT?’ TOUR

IT?’ TOUR
THE ‘WHY WOULD YOU RISK
Final Day -
Day 4 - Blackpool CO Middlesbrough CO
g
“My daughter is currently learnin
about Carbon Monoxide in her science “I can now teach my grandkids
to
lessons so it has been useful for us about CO and I can assure you they
learn even more about the effects of will now install a CO alarm.”
Carbon Monoxide.” Sylvia Morley, Middlesbrough
Amalia Theophilov, Blackpool

58
UNLOCK
NET ZERO

Aico are proud to be a partner of Unlock We are supporting Unlock Net Zero
Net Zero, a knowledge hub focusing on the through our participation in educational
practical reality of the transition to a net zero and thought-provoking webinars and panel
future. discussions, such as The role of data in
transitioning to Net Zero.
Unlock Net Zero seeks to inform, educate, and
connect people and organisations involved To find out more about
in adopting a net zero approach, identifying Unlock Net Zero, please
the technologies, infrastructure and behaviour visit the website.
change required.

59
 1 2 3 4 5 6 7 8 9 10

SCOTTISH
LEGISLATION
TOUR
We have taken our Mobile Training and
Demonstration Units on tour, visiting
Scottish cities to raise awareness of the
legislation change surrounding Fire and
Carbon Monoxide alarms.

As part of the tour we visited Glasgow,

Edinburgh, Dundee and Aberdeen. In
every city, there were high levels of
interest from members of the public -
with our banners and flyers mirroring
our adverts on the TV, billboards, buses
and in railway stations across the nation.

With the new legislation coming into

effect in February 2022, we were
eager to engage with our communities,
helping them to keep their homes safe,
protected and compliant. Our Regional
Specification Managers answered the
public’s questions, providing support
and information to landlords, residents
and homeowners alike.

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RESIDENT
SAFETY
CAMPAIGN
Aico has partnered with Inside Housing,
the weekly magazine for the UK Social
powered by
Housing sector, to launch the Resident
Safety Campaign.

The campaign aims to promote best practice #SaferHomes4All

in resident safety and to enable registered
social landlords to provide widespread safe
places to live. It is intended to increase
awareness of a good strategy and provide
advice that addresses the need for safety
regarding Carbon Monoxide; issues
surrounding property access; and safety in
supported living environments.

Part of this ongoing campaign involves

an annual competition, inviting Housing
Associations who have run safety campaigns
to share how they successfully engaged
residents on a variety of safety issues with
measured success.

Please visit our website

for more information.

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SAFETY FIRST
AICO FIRST
Recently, we began our Business to Consumer
marketing campaign, to raise awareness of our
home life safety products and their importance,
directly to end users.

The campaign has included an array of different

advertising types, from TV and Radio to social
media advertising and promotion at televised
sports matches.

We launched the campaign in line with our

brand-new website, which has an area dedicated
to homeowners, where the information provided
is clear and simple; informing homeowners of the
correct home life safety products they need in
their home for effective protection against Fire
and Carbon Monoxide.

Watch our segment

on BBC Morning Live

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Thank you and here’s
to the future...
 Education, Quality, Service & Innovation

Aico Ltd
Maesbury Road, Oswestry, Shropshire, SY10 8NR

T 01691 664100 E [email protected]

www.aico.co.uk
2021/2022