File 47 06101c9a6791809.90728787

View
HC106
Load Moment Indicator
Troubleshooting-Repair Manual
6.28.19 TME Rev 9

Software 1.0-1.5A4
Control Systems
Technology for Mobile Machines
Office: 815.270.0088
Email: [email protected]
3B6 Troubleshooting-Repair Manual
Table of Contents
Clearing stored alarm codes Page 4
Alarm codes and conditions Page 5-6
Alarm 6, 7 and 8 ( Length) Page 7
Alarm 15 & 25 ( Angle) Page 8
Alarm 12 & 22 ( Piston pressure sensor) Page 9
Alarm 13 & 23 ( Rod Pressure sensor ) Page 10
Alarm 56 EEPROM fault Page 11

Alarm 190 Head Can Communication Page 11
Alarm 191 Slope sensor Page 11
Engine faults Page 12
A-2-B Faults Page 13
Cable reel cable replacement Page 14-21
Angle adjustment Page 22
Length adjustment Page 23
A-2-B wiring Page 25
Pressure sensors Page 25

Wiring Diagram Page 26
Wiring Diagram new Page 27
Engine ICONS Page 28
System layout Page 29
Manual revision changes Page 30 2
IMPORTANT TROUBLESHOOTING NOTE !
Prior to troubleshooting the View HC system, a simple check of the

unit is necessary to avoid extended time. When the system is powered
up it performs a self test of all components. During this self test if any
components are disconnected or faulty it will indicate alarms in the
message area code 6, 12, 13 and 190.
This indicates that components did not pass the self test for
communication, which creates the 190 communication code. A simple
check is required to see the true faults if any by confirming the system
by program, then once the unit has cleared and alarm codes are
present press and release the Tare/ESC pushbutton on the display.
The system will clear all non-faulted alarm code and display the faulted
components codes only.
Low Fuel Level; The unit is equipped to indicate a Low fuel level text
message on the display when the fuel level is at 12% or lower.
3
View
The View system will store and indicate the alarm code on the display. First we
should press and release the TARE/ESC pushbutton to clear any stored alarms. If
more than one alarm is stored it will clear the first, then display the next one. To
clear this press and release the TARE/ESC pushbutton, prior to troubleshooting
the system.
A-2-B alarm
Icon OK ( GREEN )
No Alarms
STOP ( RED )
Shutoff condition
Alarm, Overload,
Or A-2-B
Clear alarm code Program/Operating Mode

Alarm/Warning message
The ICONS on the right hand side of the display indicate the condition of the
system.
Hook Block Icon When clear no A-2-B condition. When it turns RED,
system is in A-2-B condition.
OK Icon When it turns GREEN, system is operational, no

conditions or alarms are present.
STOP Icon When Clear system is operational. When it turns RED

system is in a condition or alarm is present. Lock out system is de-energized.
4
Alarm/Fault codes
MESSAGE CAUSE SOLUTION
 ALARM 6  Potentiometer inside Reel is faulty . Check cable drum spooling is

Length output too  Possible lack of continuity in wires proper
Low carrying the signals Check Wiring from cable reel to
Fault in main unit. Head Unit
 Length requires adjustment. Check 5vdc supply to length pot
in cable reel and output fully
retracted is 0.249-0.251vdc
 Replace pot if damaged
 ALARM 7  Potentiometer inside Reel is faulty. Check cable drum spooling is

Length output too Possible lack of continuity in wires proper
High carrying the signals Check Wiring from cable reel to
Fault in main unit. Head Unit
 Length requires adjustment Check 5vdc supply to length pot
in cable reel
 ALARM 8  Potentiometer inside Reel is faulty.  Check Wiring from cable reel to
Length output  Possible lack of continuity in wires Head Unit
actual too low carrying the signals  Check 5vdc supply to length pot
 Fault in main unit. in cable reel
 Check output fully retracted
0.249-0.251vdc
 Call service
 ALARM 12 • Piston pressure transducer damaged Check for 15vdc supply

Piston Pressure  Possible lack of continuity in Check for output 0.5 vdc min
Sensor output too connection wires  Check connection wires.
Low • Fault in main unit  Check connector for fluid on
•Hydraulic fluid in connector contacts transducer and check wiring
 Replace Transducer if faulty
 Call service
 ALARM 13 • Rod pressure transducer damaged Check for15vdc supply
Rod Pressure • Possible lack of continuity in Check for output 0.5 vdc min
Low • Fault in main unit  Check connector for fluid
•Hydraulic fluid in connector on transducer and check wiring
• Replace Transducer if faulty
 Call service
5
Alarm/Fault codes
MESSAGE CAUSE SOLUTION
 ALARM 15 • Angle Sensor inside Reel is faulty. Check Wiring from cable reel to
Angle output too • Possible lack of continuity in wires Head Electronic
Low carrying the signals Check 5vdc supply to angle
 Fault in main unit sensor in cable reel
 Check output zero degrees 2.49-
2.51 vdc
• Replace Angle Sensor if faulty
 Call service
 ALARM 22  Piston pressure transducer damaged Check for 15vdc supply
Piston Pressure Possible lack of continuity in Check for output
High Fault in main unit  Check connector for fluid
Hydraulic fluid in connector contacts on transducer and check wiring
 Call service
 ALARM 23  Rod pressure transducer damaged Check for 15vdc supply
Rod Pressure Possible lack of continuity in Check for output
High Fault in main unit  Check connector for fluid
Hydraulic fluid in connector contacts on transducer and check wiring
 Call service
 ALARM 25 Angle Sensor inside Reel is faulty. Check Wiring from cable reel to
Angle output too Possible lack of continuity in wires Head Electronic
High carrying the signals Check 5vdc supply to angle
Fault in main unit sensor in cable reel
 Check output max is 5.00vdc
Replace Angle Sensor if faulty
Call service
ALARM 56 Memory problem in View Display Call service

EEPROM View
ALARM 190  Error in comm. Check 56 pin connector on Head
Head and 4 pin connector on View.
Communication  Call Service
ALARM 191 No Communication between ASA Slope Check 4 pin connector on ASA.
ASA Slope Sensor Sensor and Head Unit  Call service
6
System Alarm Codes

Alarm Code 6 , 7 & 8 ( Length Sensor)
This code is caused by the output voltage of the length sensor is lower (code 6) than the
minimum, higher (code 7) than the maximum voltage or higher than the actual value
(code8).
Actions to take; Level the machine, Fully retract the boom and lower the angle to zero
degrees.
1. Check the cable is spooling properly on the drum. If cable is built up on one side of
drum correct it and adjust the roller guide to correct.
2. Remove the cover of the cable reel using a m3 allen wrench and check the +5.00vdc
(Typically the voltage is about 4.94vdc) supply voltage (Brown wire) and the ground
wire (white wire). See Fig 5. If the voltage is ok continue to step 2, if not check the
wiring from the cable reel to the Head electronic and boom base connector for
damage.
3. Check the output of the length sensor. The output of the length sensor when the boom
is fully retracted should be approximately 0.250vdc.(Yellow wire), (tolerance 0.249 to
0.251vdc is OK). If it is higher or lower check the wiring first for damage. If the wiring
is ok, press down on the length pot swing arm(Fig 6) and adjust the gear until the
display indicates what the minimum boom length for that model of machine. Check the
voltage and record this for later use.
4. If adjusting the length gear assembly and the length does not change on the display,
remove the output (Yellow) wire and check if the voltage changes, if not change the
length pot and adjust the length.
Fig 6
Fig 5
7
System Alarm Codes

Alarm Code 15 or 25 ( Angle Sensor)
This code is caused by the output voltage of the angle sensor is lower (code 15) than the
minimum or higher (code 25) than the maximum voltage.
Actions to take; Level the machine, Fully retract the boom and lower the angle to zero
degrees using a angle finder to determine zero degrees. All wire color is the
connection cable coming from the cab. See figure 3.
1. Remove the cover of the cable reel using a m3 allen wrench and check the +5.00vdc
(Typically the voltage is about 4.94vdc) supply voltage (Brown wire) and the ground
wire (white wire). See Fig 3. If the voltage is ok continue to step 2, if not check the
wiring from the cable reel to the Head electronic and boom base connector for
damage.
2. Check the output of the angle sensor. The output of the angle when the boom is at
zero degrees should be approximately 2.50vdc.(Green wire), (tolerance 2.49 to
2.51vdc is OK). If it is higher or lower check the wiring first for damage. If the wiring is
ok, loosen the three screws (Fig 4) on the angle pot and adjust the pot until the display
indicates what the angle finder indicates. Check the voltage and record this for later
use.
3. If adjusting the angle pot and the angle does not change on the display, remove the
output (Green) wire and check if the voltage changes, if not change the angle pot and
adjust the angle in step 2.
4. Call for service if angle is still incorrect..

Fig 4
Fig 3
8
System Alarm Codes

Alarm Code 12 or 22 ( Piston Sensor)
This code is caused by the output voltage of the piston pressure sensor is lower (code 12) than
the minimum or higher (code 22) than the maximum voltage.
Actions to take; Fully retract the boom and lower the angle to zero degrees. Pressure Sensors
are located on the holding valves of the lift cylinders. See figure 7.
1. Using a flat tip screwdriver loosen the screw on the connectors and switch the connector
and see if the code changes to the opposite sensor, if it does check the wiring from the
head electronic to the sensor and check that air is not creating the code by bleeding the
sensor or hydraulic fluid is in the connector.
2. Check the supply voltage and ground at the connector end. See figure 7. If the code
does not change and wiring is ok bleed pressure sensor or replace it.
3. Supply voltage for pressure sensors is 10-30vdc, Output with no load should be around
.70 to .90vdc
4. Call for service if code is still present.
Fig 7
PIN 3 Wires
1 +VB
2 output signal 0,5 .. 5,5 V
3 GND
9
System Alarm Codes

Alarm Code 13 or 23 ( Rod Sensor)
This code is caused by the output voltage of the rod pressure sensor is lower (code 13) than
the minimum or higher (code 23) than the maximum voltage.
Actions to take; Fully retract the boom and lower the angle to zero degrees. Pressure Sensors
are located on the holding valves of the lift cylinders. See figure 8.
1. Using a flat tip screwdriver loosen the screw on the connectors and switch the connector
and see if the code changes to the opposite sensor, if it does check the wiring from the
head electronic to the sensor and check that air is not creating the code by bleeding the
sensor or hydraulic fluid is in the connector.
2. Check the supply voltage and ground at the connector end. See figure 8. If the code
does not change and wiring is ok bleed pressure sensor or replace it.
3. Supply voltage for pressure sensors is 10-30vdc, Output with no load should be around
.50 to .70vdc
Fig 8
PIN 3 Wires
1 +VB
3 GND
10
System Alarm Codes
Alarm 56 EEPROM fault View

1. Cycle power on the display and check, press and release the TARE/ESC pushbutton to
clear.
2. CALL SERVICE
Alarm code190 Communication from Head electronic
1. Check that 56 pin connector on the head is connected

2. Check cable from View to Head for continuity.
3. Replace Head or CALL SERVICE
Alarm Code 191 ASA Slope Sensor
1. Check 4 pin connector on slope sensor is connected.

2. Check wiring between slope sensor and head electronic for continuity
3. Replace Slope sensor or CALL SERVICE
NOTE
Do not check wiring for output from any can bus component when power is applied to
the system. Damage to the system will be the result
11
System Fault Conditions

Engine Speed control; idle, speed 1 and speed 2 settings( F1, F2 or F3 pushbuttons)
See page 27 for more information
1. Check wiring between View Display and Cummins ECM module for damage. See wiring
diagram.
2. Check relays in control box.
3. Call Service
Engine faults Icons;Outputs from the Cummins ECM module to enable these functions.
Functions from the Cummins ECM are Oil pressure, Water temperature, Oil Temperature,
Battery level, RPM, SPN, FMI and Hour meter.
1. Check wiring harness from Head to ECM. See wiring diagram.

2. Call Service
Digital outputs from machine sensors;
Air filter, Hydraulic Oil temperature, Pilot Filter, Hydraulic filter, Water in Fuel, and Fuel level.
1. Check wiring harness from Head to machines sensors. See wiring diagram
2. Call Service
12
System Fault Conditions

A-2-B alarm ( A-2-B Switch) The display hook block icon turns RED indicating an A-2-B
condition
This code is caused by an open circuit in the A-2-B switch.
Actions to take; Fully retract the boom and lower the angle to zero degrees.
1. Check if the machine is in a A-2-B condition, lower hook block.
2. Check if the cable or connectors are damaged between the switch to the electronic in the
cab.
3. Remove the four screws in the switch cover and check the micro-switch for continuity.
or 10-30vdc supply voltage.
4. Check for moisture, dry and seal connector.
5. Replace the switch or cable.

Fig 9
13
Cable replacement
Remove the four mounting bolts and remove the reel from the boom. Remove the cable
reel cover by removing the four screws on the cover with a m3 Allen wrench (Fig 12). Then
remove the cover (Fig 13).
Fig 12
Fig 13
14
Cable replacement
Remove all tension from the cable reel to avoid injury or damage to
the spring package of the cable reel.
First step to replace the three conductor cable is to remove the black connector from the end
of the cable to reuse it later (Fig 14). Then we will need to remove the cable reel from the boom of
The machine in order to replace the cable. Remove the four bolts from the bracket and set the
reel on a surface that will not damage it (Fig 15).
Fig 14
Fig 15
15
Cable replacement
Remove all the cable from the cable reel drum and push up the cable protective loom and
cut it off at the back side of the cable reel (Fig 16). Lay the cable reel on its mounting
bracket to access the front area (Fig 17).
Fig 16
Fig 17
16
Cable replacement
Remove three self locking nuts using a 10mm wrench (Fig 18). Carefully remove the plastic
slip ring cover cap (Fig 19). You may require using a flat tip screwdriver to pry it . Insert the
tip of the screwdriver just enough to catch the side of the cap. DO NOT INSERT IT TO
DEEP OR YOU CAN DAMAGE THE SLIPRING!
Fig 18
Fig 19
Using the screwdriver tip to carefully pry up the cap to access the wiring. Use the hardware as
a lever for the screwdriver.
17
Cable replacement
Now that the cap is remove we can remove the existing cable. Remove the four Phillips
head screws, noting the color code and location on the slip ring. Cut the ring terminals off.
(Fig 20).
Fig 20
Wiring code
Collector
Bottom = White
Middle = Red
Top = Blue
Shield = base
18
Cable replacement
Set the cable reel on its side, loosen the pg strain relief connector and remove the cable
(Fig 21).
Strip back one end of the replacement cable the same length as the old cable or
approximately 12 inches and feed it through the cable reel drum access hole from the
inside of the drum area and then into the base connector and up into the slip ring collector
Fig 22).
Fig 22
19
Cable replacement
The cable inserted into the pg strain relief must have the outer jacket on in order for the
strain relief to work. Tighten the pg connector strain relief nut. Cut off any access wire
inside the slip ring and install the ring terminal and connect the wire to the proper terminal
of the slip ring collector. See page 23 for wiring.
Tighten the phillips screws and replace the cap and self locking nuts.
20
Cable replacement
Install the replacement cable back onto the drum and install it back on the boom. Feed the
cable through the guides to the boom tip and connect the strain relief and the black
connector. The tension on the reel will be automatic when you pull out the cable. If not
tension the reel 3 to 5 wraps and then route it to the boom tip.
See page 21 and 23 for wiring
The length will require adjustment see page 19 & 20 for angle or length adjustment.
21
Angle adjustment
Fully retract the boom and lower the angle to zero degrees using a angle finder to determine
zero degrees.Remove the cover of the cable reel and check the +5.00vdc (Typically the voltage
is about 4.94vdc) supply voltage (Brown wire) and the ground wire (white wire). The output of
the angle when at zero degrees should be approximately 2.50vdc.(Green wire), (tolerance 2.49
to 2.51vdc is OK). Check the angle indication on the display (18) for accuracy at zero degrees.
If it is not correct loosen the three mounting screws with a flat tip screwdriver and adjust the pot
until the angle indicates zero degrees on the display. Tighten the screws and check it at other
angles for accuracy.
18 Angle sensor (ASA)
22
Length adjustment
Check the voltage output of the length pot is approximately .250vdc (yellow wire), (tolerance of
.249 to .251)with fully retracted boom, if not adjust the length gear assembly until it is. Check the
length indication on the display (19). If it is correct , extend the boom and check the fully
extended length. The Brown wire (supply voltage) and White wire (Ground) used for the angle is
the same supply voltage and ground for the length.
Length sensor and gear

19
assembly
Length Min Max

3612 29.1’ 70.0’ Pull/Pin
3612 29.7’ 71.3’ Full Power
6010 32.6’ 80’ Full Power
8012 39’ 90’ Full Power
9010 34’ 105’ Full Power
10010MX 37.5’ 111.6’ 4 section
14010 37.5’ 111.6’ 4 section
15010 37.5’ 111.6’ 4 section
20010 42’ 128’
200RS 26.1’ 54.1’
26011 16.6” 27.3’
23
30011 27.7’ 42.7’
A-2-B wiring
The circuit is supplied at 10-30 vdc.
A-2-B wire terminal Connector terminal
Yellow wire 22 N 4.7k resistor inline

White wire 21 L
Cable reel end.
Cable reel wires Connector wire terminals
Red wire N
White wire L
24
Pressure sensors
Troubleshooting the pressure sensors is used in the auto diagnostics in the operators manual.
Threads on pressure sensors are ¼”BSPP
TECHNICAL SPECIFICATIONS
PIN CONNECTIONS
PIN 3 Wires
1 +VB
3 GND
INPUT DATA
Measuring ranges 350 bar
Overload ranges 800 bar
Max pressures 2000 bar
Parts in contact with oil Stainless steel ; Viton seal
OUTPUT DATA
Output Signal 0,5 ... 5,5V
OTHER DATA
Supply voltage 0 - 12 ...30V
Current consumption ca.15mA
Life expectancy 106 load cycle
25
3B6 Troubleshooting-Repair Manual Old diagram
26
3B6 Troubleshooting-Repair Manual- New Diagram
27
Engine Icons
Oil Pressure, Oil Temperature, and Water Temperature are red or RPM
gauge, Water Temperature, Battery gauge, Oil pressure gauges are
Inoperable.
These icons are supplied to the system via the CAN BUS/ECM on the engine directly.
Check that the 6 pin connector is connected to the back of the View display.
If it is connected check it for any damage to the wire to the ECM on the engine.
If no damage exists, replace the View display or contact Mantis Crane Service.
Air Filter Warning, Hydraulic Oil temperature, Pilot filter Warning, or

Hydraulic oil filter icon are red;
These icons are digital inputs to the View system via a 6 pin connector behind the operators
seat. These inputs are switched to ground to enable the icon. The inputs can be checked by
disconnecting the 6 pin connector and inserting a small wire on the system wire harness
side Into the proper pin out and connect it directly to a ground. If the icon color is no
longer red the issue is between the connector and the sensor.
If the icon is still red check the wiring to the head unit, and the 4 pin connector on the View
Display, if no damage exists replace the Head unit. The Head unit controls these inputs.
Water in Fuel Warning ;
This icon is a digital input to the View system via a 6 pin connector behind the operators
seat. This input is a 12vdc switched input to enable the icon. The input can be checked by
disconnecting the 6 pin connector and inserting a small wire on the system wire harness
side
Into the proper pin out and connect it directly to a 12 vdc source. If the icon color is no
longer
red the issue is between the connector and the sensor.
If the icon is still red check the wiring to the head unit, and the 4 pin connector on the View
Display, if no damage exists replace the Head unit. The Head unit controls this input.
Fuel Gauge:
This gauge is a ohm value. When the gauge is indicating empty the value should be
around 80-90 ohms on the sending tank unit and wiring harness. The ohm value is around
0 when the gauge indicates full. The unit will indicate a Low Fuel Level message at the 12%
level and the audible alarm will sound. The audible alarm can be silenced momentarily
by press and releasing the horn pushbutton.
28
29
Rev 1 10-19-11 Revised email address on front page
Rev 2 11-28-11 corrected page 19 length indication
Rev 3 12-14-11 added new wire harness page 27 with disconnects

page 29 layout, wiring additions, plus new software
version 1.5A0
Rev 4 1-19-12 Updated for 1.5A1 software. Changed angle/length

output tolerances page 5,6,7,8,22 and 23
Rev 5 2-9-12 Changed logo and contact information on cover page

to COBO International.
Rev 6 11-6-12 Updated to 1.5A2 software version. No changes for

troubleshooting. Cover page updated only.
Rev 7 2-21-13 Contact information change cover page.
Rev 8 3-28-19 SW version up to 1.5A4
Rev 9 6-28-19 Corrected alarm code 13 and 23 text page 5 & 6.
30

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6.28.19 TME Rev 9

Alarm codes and conditions Page 5-6

Alarm 6, 7 and 8 ( Length) Page 7

Alarm 15 & 25 ( Angle) Page 8

Alarm 12 & 22 ( Piston pressure sensor) Page 9

Alarm 13 & 23 ( Rod Pressure sensor ) Page 10

Alarm 56 EEPROM fault Page 11

Engine faults Page 12

A-2-B Faults Page 13

Cable reel cable replacement Page 14-21

Angle adjustment Page 22

Length adjustment Page 23

A-2-B wiring Page 25

Pressure sensors Page 25

IMPORTANT TROUBLESHOOTING NOTE !

Prior to troubleshooting the View HC system, a simple check of the

Clear alarm code Program/Operating Mode

OK Icon When it turns GREEN, system is operational, no

STOP Icon When Clear system is operational. When it turns RED

 ALARM 6  Potentiometer inside Reel is faulty . Check cable drum spooling is

 ALARM 7  Potentiometer inside Reel is faulty. Check cable drum spooling is

 ALARM 12 • Piston pressure transducer damaged Check for 15vdc supply

ALARM 56 Memory problem in View Display Call service

System Alarm Codes

System Alarm Codes

4. Call for service if angle is still incorrect..

System Alarm Codes

4. Call for service if code is still present.

System Alarm Codes

4. Call for service if code is still present.

System Alarm Codes

Alarm 56 EEPROM fault View

Alarm code190 Communication from Head electronic

1. Check that 56 pin connector on the head is connected

Alarm Code 191 ASA Slope Sensor

1. Check 4 pin connector on slope sensor is connected.

System Fault Conditions

1. Check wiring harness from Head to ECM. See wiring diagram.

Digital outputs from machine sensors;

System Fault Conditions

This code is caused by an open circuit in the A-2-B switch.

1. Check if the machine is in a A-2-B condition, lower hook block.

4. Check for moisture, dry and seal connector.

5. Replace the switch or cable.

6. Call for service if code is still present.

See page 21 and 23 for wiring

18 Angle sensor (ASA)

Length sensor and gear

Length Min Max

A-2-B wire terminal Connector terminal

Yellow wire 22 N 4.7k resistor inline

Cable reel end.

Cable reel wires Connector wire terminals

Threads on pressure sensors are ¼”BSPP

Air Filter Warning, Hydraulic Oil temperature, Pilot filter Warning, or

Water in Fuel Warning ;

Rev 1 10-19-11 Revised email address on front page

Rev 2 11-28-11 corrected page 19 length indication