Letter of Enquiry

An Inquiry letter is a formal letter, written to enquire and get details regarding something that a
person is interested in. It could be written with respect to an item that a person is interested in
buying, a course that a person wants to study, a vacation trip that a person wants to go on, etc.
As the sender of a letter of Enquiry needs information about something, the enquiry letter must
mention the contact details of the sender where the said information has to be sent. It must
contain the particulars of the thing enquired about.
It must also list down all the aspects of the thing about which the sender wants detailed
information.
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Related – Letter Writing Format, Formal Letter, Informal Letter, Types, Samples

Letter of Enquiry Format

The Enquiry Letter Format is as follows –
1. Sender’s address: Include an email and phone number, if required.
2. Date: Below address. Leave one space or line.
3. Receiver’s address
4. The subject of the letter
5. Salutation (Sir / respected sir / madam)
6. Body
Paragraph 1: Introduce yourself and the purpose of writing the letter
Paragraph 2: Detail of the enquiry
Paragraph 3: Conclude / end
7. Complimentary Closing
8. Sender’s name, signature and designation (if any)

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Enquiry Letter Samples

Here are a few examples of inquiry letters. Students can get an idea of the format of enquiry
letter and how to write an inquiry letter by learning from these samples

1. You intend to join coaching classes at Success Coaching Centre situated in Chennai.
The institute specializes in teaching science to classes XI – XII. Write a letter of enquiry in
100 – 120 words addressed to the Administrator in – charge of the institute seeking
 clarification about the timing, duration, staff, transport and other necessary details for
joining the institute. You are Sonia / Shiv of 2, Murthi Road, Chennai.

Sonia
2, Murthi Road
Chennai.

Date : 20th March 2018

Administrator in-Charge
Success Coaching Centre
Chennai.

Subject : Enquiry for Class XI – XII two year study course.

Respected Sir / Madam

I am Sonia, a student of class X of KV, Murthi Nagar Chennai. I want to pursue non-medical
stream and am planning to join a coaching class for the same. I came to know that your institute
is the best and so I am keen to join it. I am interested in joining the two year classroom course.
Kindly give me the following details-
1. Details of the course structure.
2. The timing of the class.
3. The details of the faculty.
4. Availability of transport facility.
5. Fee structure for the course.
I request you to reply at the earliest so that I can take a decision.

Thank you
Yours Sincerely
Sonia

2. You are Mrs. / Mr. Gupta. Your son is a student of Class XII and wants to pursue a
course in Mass Communication. Write a letter in 120-150 words to the Dean, Institute of
Mass Communication, University of Delhi, seeking information about the course
admission procedure, eligibility criteria, fee structure, hostel facilities, placement
opportunities,etc.

302, Hi life Apartments

Malad, Mumbai.

Date 12 October 2022

Dean
Institute of Mass Communication
University of Delhi
New Delhi.

Subject : Enquiry for course in Bachelor of Mass Communication.

Sir
I am Mrs. Gupta M/O Saransh Gupta. My son is studying in Class XII and wants to pursue Mass
Communication. So, I am writing to you to enquiry about the said course. Kindly give me the
following details.
I want to know the course content, course duration, fee structure, eligibility criteria, admission
procedure for the B. Mass. Comm. Degree course. Also, information on hostel availability will be
required. Also, I want to know about the placement opportunities that will be available to my son
once he completes the course.
Kindly give any other additional information that you think is required.
Please reply with the same at the earliest so that I can make an informed decision.

Thank You
Yours Sincerely
Mrs. Gupta
Phone Number XXXXXXX
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Letter of Enquiry Question Answers

Q1. You are Mansi / Manas of 308, Vikas Nagar Nainital, a student of class 10 and after the
board exams, you want to learn paragliding. Write a letter to the Director of High Fly flying club
seeking details of the course, fee, duration and other requirements.
308, Vikas Nagar
Nanital.

12 June 2022

The Director
High Fly flying club

Subject: Enquiry about paragliding course

Dear Sir

I came across your advertisement in the local newspaper regarding paragliding courses given by
your institution.
I am keen on learning paragliding after my class 10 board exams end. I always wanted to do
something out of the box and that’s where the thought to learn paragliding came to my mind. and
want more related information on the same.
Please share the information regarding the list of the courses available, fee, duration of the
course, boarding and lodging facilities provided, availability of instructor and transport facility
available.
Thanking You
Yours faithfully
Manas

Q2. You are Tejas / Tejaswi resident of 111, Jai Hind colony, Mumbai – 400589, a student of
class 11 and want to take up a Summer course in Computer graphic design. Write a letter of
inquiry to the Director of NIIT Computech seeking details on the coruse content, eligibility, fees,
timings and future scope of the course.

111, Jai Hind Colony

Mumbai 400589

12 June 2022

The Director
NIIT Computech
Mumbai
Subject: Inquiry into short-term courses in computers

Dear Sir

I came across your advertisement regarding computer courses in yesterday’s evening

newspaper. I am interested in upgrading my knowledge in computers and am looking for a
suitable course.
After my board examinations in the spring, I, a student in class XI, want to take a computer
graphics course in the summer. Please tell me in depth about the courses related to computers
offered by your prestigious institute.
Please provide all required information on the programs available, their duration, fee, future
prospects, placements provided, any scholarships available, transport facility, fee installment
facility, etc. Kindly send the details to the aforementioned address at the earliest.

Thanking you
Yours faithfully
Tejas

Q3. You are Latika / Lavish r/o A103, Greenash appt., Mumbai. You are a student of class 9 and
want to pursue a summer course in content writing. You saw and advertisement in the local daily
and want more information on a content writing course by A to Z Institute. Ask for related details
as are required by you to make an informed decision.
A103, Greenash Appt.
Mumbai

12 June 2022

The Director
A to Z Institute
Mumbai

Subject: Enquiry into a summer course in content writing

Dear Sir

I came across your advertisement regarding content writing in yesterday’s evening newspaper.
Also, I have heard a lot of good reviews regarding your institute from my friends.
As a ninth-grader, I’d like to enrol in a summer content writing course as it is something I find to
be very interesting and relaxing. I am good in language and so, I can think of taking content
creation as a career. Please give some more information about the content writing courses
offered by your prestigious institute. Please provide me the details including a list of courses,
duration, class timings and the cost at the aforementioned address. I would also like to get any
related pamphlets or brochures of the same.
Please reply at the earliest so that I can make an informed decision.

Thanking You
Yours faithfully
Lavish

Q4. You are a sports enthusiast Gaurav / Garima r/o 450, June Building Pune. You want to go to
Gulmarg on a skiing vacation. Write a letter of enquiry to the Director J&K Tourism, asking for
relevant information like the suitable time, accommodation available, gear required, cost, travel
and ski assisstance available, etc.

450, June Building

Pune
12 June 2022

The Director
J&K Tourism
J&K

Subject: Enquiry regarding a holiday package

Dear Sir

I just so happened to look through your travel website, and I have to say that I am very
impressed with the wide range of travel and tourism services that your organization offers.
I intend to go on a skiing holiday to Gulmarg later this year. If you could provide me some
particular information on the skiing packages, I would really appreciate that. Please mail me the
contact details of any speciality tours. Please include in the schedule the expenses related to
travel, hotel bookings and tour guides. I would also like to get information on the duration of
packages, any group packages and discounts related to them and provision of food during the
tour.
I really anticipate hearing from you soon.
Thanking You
Yours faithfully
Gaurav

Q5. You are Mahesh / Madhu, a devotee of Lord Shiva and want to go on a pilgrimage to the
Mount Kailash. Write a letter of enquiry to the tourism department New Delhi asking for details for
the pilgrimage. You can ask details like tour cost, duration, health checkups required,
accommodations available, articles required, etc.

XYZ

12 June 2022

The Director
Tourism Department
Delhi

Subject: Enquiry regarding a pilgrimage tour to Mount Kailash

Dear Sir
I am Mahesh from Panipat. I want to visit Mount Kailash on a pilgrimage. I have come to know
about the pilgrimage tours conducted by your organization and want to book a seat in it.
However, before finalizing, I want some additional information which will help me in taking a
decision.
I would really appreciate it if you could give me some specific details on the pilgrimage tour. I
want to know the itinerary of the tour. Please mention the costs associated with the tour, duration
of the tour, necessary health screenings and vaccinations if required, available lodging facilities,
list of necessary items to be carried, ant registration process that has to be followed, etc. Kindly
give any other related information that you deem important. The brochures of the tour will also
prove helpful to me.
Really looking forward to hearing from you.
Thanking You
Yours faithfully
Mahesh
Q6. You are Kanika / Karun of 214, sector 19, Chandigarh, awaiting your class X results.
Meanwhile you would like to do a short–term course in French language. Write a letter to the
Director, French institute, PU, Chandigarh inquiring about the details about the course.

214, Sector 19
Chandigarh

12 June 2022

The Director
French Institute, PU
Chandigarh

Subject: Enquiry about a short-term course in French Language

Dear Sir

I have heard a lot about the French courses conducted by your institute. After appearing in my
class X board exams, I would like to utilize my free time by joining a short-term French course.
Please share related information so that I can make an informed decision regarding this. Kindly
let me know the start date and end date of the course, fee details, class timings, examination
process, any entrance exam process and any other important information.
Waiting for your earnest response.

Thanking You
Yours faithfully
Karun

Q7. You are Piyush / Piyushi r/o 223, Alok residency, Kanpur. You want to go on a Bharat
darshan trip. Write a letter of inquiry to Sea n more travel n tours for details on trip cost,
inclusions, stay details, meal details, sight seeing details, etc.
223, Alok Residency
Kanpur

12 June 2022

The Manager
Sea n more Tours and Travels
Mumbai

Subject: Enquiry regarding Bharat Darshan trip

Dear Sir,
I just so happened to browse your travel website, and I must say that I am quite impressed with
the extensive selection of travel and tourism services that your business is providing.
Later this year, I want to go on a family vacation to Bharat Darshan. I would appreciate it if you
could offer me more specific details about the Bharat Darshan trip package. I want details
regarding the trip duration, itinerary, sight seeing inclusions, stay provisions, trip cost and any
other related information.
I really anticipate hearing from you soon as I have to decide at the earliest.

Thanking You
Yours faithfully
Piyush
 How to Write an ORDER LETTER

Introduction
Order Letter format – An Order Letter is written to place an order for any items. It mentions the
and details of the items required. It must specify details like an address for delivery, the deadline
for delivery, mode of payment, etc.
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Features of an Order Letter Format are as follows –

1. Formal letter: An Order letter is a type of Formal Letter.
2. It is written to place an order for goods, articles or items.
3. As it is a formal letter, we have to follow the format and write within the word limit (1oo – 120
words).

The Order Letter Format is as follows –

1. Sender’s address: Include an email and phone number, if required.
2. Date: Below address. Leave one space or line.
3. Receiver’s address
4. Subject of the letter
5. Salutation (Sir / respected sir / madam)
6. Body
Paragraph1: Introduce yourself and the purpose of writing the letter
Paragraph2: Detail of the articles ordered
Paragraph3: Conclude / end
7. Complimentary Closing
8. Sender’s name, signature and designation (if any)
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To see a solved Example of Order Letter, please see the video below –
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Order Letter Samples

1. You are Padam, office in-charge at Vayusena School, Sant colony, Vishakhapatnam. Place an
order of stationery items for the school office to Modern store, New Market, Vishakhapatnam.

Vayusena School,
Sant colony
Vishakhapatnam.
20 August, 2022
Modern store,
New Market,
Vishakhapatnam
Subject: Supply of stationery items for the school office.
Dear Sir
I am the office in-charge of Vayusena School. I am writing to you with regard to the telephone
chat we had where we talked about the stationery items that you sell. We received the things
from your company well on schedule and in acceptable condition in the past. Consequently, we
are pleased to order the following stationery items for our school.

List of articles No. of items

White Paper 10 reams

Blue Pens 10 boxes

White Chalk Stick 12 gross

Carbon Paper (Black) 12 boxes

 We would want you to provide us with an estimate of the prices, including sales tax and other
fees, for the supply of the aforementioned items. Please send the above mentioned items no
later than August 26 between 10 AM to 1 PM at the mentioned address.
Thanking You
Yours faithfully
Padam
Office In-charge

2. You are the Librarian at Devi charitable school, Lucknow. Place an order of school books and
other story books for the school library with Chitrakoot book shop, Mall road, Lucknow.

Devi Charitable School

Lucknow.
August 21, 2022
Chitrakoot Book Shop
Mall Road
Lucknow
Subject – To place an order for school books and other story books
Madam
I work as the librarian at Devi Charitable School in Lucknow. wish to order something for the
school’s library. The required text books are:

Gulmohar Readers (Class V and VI) 12

Together with Biology (Class XI and X) 12

Together with Chemistry (Class XI and X) 7

Mathematics by R S Agarwal (Class X and XII) 10

NCERT Physics (Class VI, VII and X) 12

Percy Jackson 2

Harry Potter 12

Please ensure that the books be delivered by September 1, 2022. On receipt of the order
confirmation, 50% payment will be made. After delivery, the other half of the payment will be
made. I anticipate receiving a discount on the overall cost of the books because I am a regular
client. I’m eagerly awaiting your confirmation. Additionally, there is something I want to mention.
A number of the books in the most recent delivery had ripped pages. We chose not to disclose it
because it was unimportant, but we won’t put up with another instance of this careless behaviour.
Only after thorough bookkeeping is completed will the remaining half of the money be made.
Thank you|
Yours truly
XYZ
3. You are Rama, a student of class 10 at Pavan vidya niketan, Delhi and reside at 110/4, Rohini,
Delhi. You require school text books, notebooks and stationery items. As you are unwell, place
an order for home delivery with the school approved book seller , Gian pustak bhandar, Rohini.

110/4, Rohini
Delhi
20 August, 2022
The Manager
Gian Pustak Bhandar
Rohini
Subject: Supply of text books, notebooks and stationery items.
Dear Sir
Please refer to our three days ago telephone chat, during which we talked about the many text
books, notebooks, and stationery supplies in your store that I require. I was unwell last week,
therefore I wanted to get something from your business to be delivered to my house promptly
and in good shape. So, kindly bring the products listed below to the aforementioned address.

List of articles No. of items

Maths Book 1

Science Book 1

Pencils 2 box

Pens 2 box

Erasers 4 pieces

Sharpener 3 pieces

English Book 1

Please provide a price for the supply of the aforementioned items, taking into account sales tax
and any additional fees. Please send the quotation by August 25.
Thanking You
Yours faithfully
Rama

4. The Computer Hub, Chanakyapuri, New Delhi has advertised a discount of 20% on all types of
computers and related hardware. You are Rahul, owner of Softpoint Innovations, 110- 111,
Nehru Place, New Delhi. Place an order for suitable items for your company.

110-111, Softpoint Innovations

Nehru Place
New Delhi
27th August, 2022
 The Manager
The Computer Hub
New Delhi
Subject: Placing an order for computers and related hardware.
Sir
On behalf of the owner of Softpoint Innovations, I wished to buy 20 PCs and the related
hardware components.
You have a solid reputation for offering top-notch computer hardware. Your PCs are of the best
possible quality. After looking through your most recent computer catalogue with a 20% discount,
I’m placing an order for 20 computer sets for our company.
The computers should all be of the highest calibre, along with certain necessary software.
Substandard goods will be returned. Within seven days, computers must reach the stated
address.
Send the invoice with the biggest discount, if any.
Thanking You
Yours truly
Rahul

5. You are Jhanvi of 101 Greenash buliding, Mulund, Mumbai and your family is in quarantine due
to being Covid positive. Place on order of medicines at the nearby Apollo Pharmacy.
101, Greenash Building
Mulund
Mumbai
20 August, 2022
Apollo Pharmacy
Mulund
Dear Sir
Subject: Placing an order for medicines.
Being Covid positive has put my family and I under quarantine, and we need to order some
medications. We have always valued the high quality your shop has offered, and this year is no
different. The quality is excellent, and the shipping is always on schedule. Therefore, placing the
order for the following medications won’t cause us any stress. Please properly deliver these
products to our company at the above-mentioned address.

Name of the items No. of items

XYZ 60

ABC 50

EFG 50

PQR 100

All of the things must be in good shape and securely packaged. Please offer us a reasonable
discount.
Yours faithfully
Jhanvi
6. The Prime Sports, Sector 7, Chandigarh has advertised a clearance sale on sports goods –
tennis balls, basket balls, cricket gloves, pads and shuttle cocks. Being the sports in-charge at
PPS, Nabha, place an order for the said items.
PPS
Nabha
19 August, 2022
The Manager
The Prime Sports
Sector 7, Chandigarh
Dear Sir
Subject: Placing an order of sports goods
This makes mention of the quotation from August 19, 2022. Please deliver the things listed below
to the address provided.

Name of the Items No. of Items Remarks

Basket Balls 10 Sparton

Cricket Gloves 10 SS

Tennis balls 20 Vicky

Cricket pads 10 SS

Shuttle Cocks 20 Yonex

All of the things must be delivered within a week in good shape, securely bound, and with correct
packaging. Once the items arrive at our office, the payment will be done in cash. You would be
liable for any damage that occurred during shipping. We do expect the same delivery this time as
well, even though you have never given us the chance to complain in the past and the goods
have always arrived to us well on time, in perfect condition, and according to our specifications.
Thanking You
Yours Faithfully
XYZ
(Sports In-charge)

7. You are Garima a student of class 12 at Kanya mahavidyalaya, Jaipur. You are the head of the
school law club. Write an order letter to Law and more book shop, Naya bazar, Jaipur, placing an
order for the latest law journals and bare acts.
Kanya Mahavidyalaya
Jaipur
August 21, 2022
Law and More Book Shop
Naya Bazaar
Jaipur
Subject – Placing an order for the latest law journals and bare acts
Madam
 I am head of School Law Club at Kanya Mahavidyalaya, Jaipur. I wish to order something for the
club. The necessary law journals are:

MNO 12

IJK 12

EFG 7

STU 10

PQR 12

ABC 2

XYZ 12.

Please deliver the books By September 1, 2022. 50% payment will be made after receiving the
order confirmation. The remaining money will be made after delivery. As a frequent customer, I
expect to receive a discount off the total price of the books. I greatly anticipate your affirmation.
Thank you
Yours truly
Garima

8. You are the Sales in-charge at Geeks books, Law circle, Ahmedabad. You have received an
order from Ch