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Name: Class: Date:
2. Sending money or supplies to a community that has experienced a flood or hurricane is one example of the type of love
called _______.
ANSWER: b
POINTS: 1
3. _______ are events or outside influences that trigger a state of emotional arousal.
ANSWER: g
POINTS: 1
5. When a person experiences fear or anger, the adrenal glands discharge _______.
ANSWER: a
POINTS: 1
6. Thinking about a stressful situation can produce a _______ reaction in the body similar to that of actually experiencing
a stressful situation.
ANSWER: k
POINTS: 1
7. _______ is the almost continuous stream of thoughts and memories that most people experience; it can increase stress
and cause insomnia.
ANSWER: j
POINTS: 1
8. In response to situations that arouse fear or anger, the adrenal glands release the hormones adrenalin and _______.
ANSWER: d
POINTS: 1
9. _______ of emotions occurs when a person experiences an emotion but chooses not to express it.
ANSWER: n
POINTS: 1
10. If an emotion is extremely intense, and/or the situation that aroused the feeling is painful or unacceptable, then the
emotion may be _______, or pushed into the subconscious mind.
ANSWER: l
POINTS: 1
11. Frequent or repeated frustration and anger can evolve into feelings of _______ toward the person or situation
associated with those feelings.
ANSWER: f
POINTS: 1
Each person has a unique way of expressing emotions. The list below describes several differences in the ways people
express emotions. Match each of these differences to the example that best illustrates it.
a. When Carina is worried or anxious, she becomes quiet and keeps to herself. Gina likes to talk about her worries.
b. A few hours after Tom and his wife, Sue, have an argument, Tom is ready to "make up," but Sue remains upset for
several days.
c. When stuck in traffic, Allen shrugs and says, "We'll get there when we get there," but Bob becomes impatient and
angry.
d. When angry, Lisa feels irritated and grumpy. When Sharon is angry, she feels enraged and completely out of
control.
e. Terry usually "has the blues"; she is seldom happy for long. Carl smiles a lot and tries to see the "bright side" of
each situation.
QUESTION TYPE: Matching
HAS VARIABLES: False
DATE CREATED: 11/17/2016 2:38 AM
DATE MODIFIED: 11/17/2016 2:40 AM
ANSWER: c
POINTS: 1
18. Each person has a different balance between negative and positive emotions.
ANSWER: e
POINTS: 1
20. Love that is available at all times, through ups and downs, regardless of a person's behavior, is known as ___________
love.
a. conditional b. self
c. parental d. unconditional
e. all of the above
ANSWER: d
POINTS: 1
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
DATE CREATED: 11/17/2016 2:42 AM
DATE MODIFIED: 11/17/2016 2:44 AM
23. The type of emotions (positive or negative) that a person feels most of the time is known as
a. personality b. temperament
c. mood swings d. cynicism
ANSWER: b
POINTS: 1
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
DATE CREATED: 11/23/2016 1:00 AM
DATE MODIFIED: 11/23/2016 1:01 AM
24. Which is not an appropriate way for a health care professional to respond to an angry patient?
a. Say, “I sense that you are angry.”
b. Acknowledge that the patient has the right to be angry.
c. Say, “There’s nothing to get upset about.”
d. Try to resolve the problem that aroused the patient’s anger.
ANSWER: c
POINTS: 1
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
DATE CREATED: 11/23/2016 1:02 AM
DATE MODIFIED: 11/23/2016 1:11 AM
25. A patient who suffers from a phobia or from post-traumatic stress disorder (PTSD) probably needs
a. open communication b. self-control
c. “I- statements” d. psychotherapy
ANSWER: d
POINTS: 1
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
DATE CREATED: 11/23/2016 1:09 AM
DATE MODIFIED: 11/23/2016 1:10 AM
26. List several ways that emotions influence a person's quality of life.
Copyright Cengage Learning. Powered by Cognero. Page 4
Name: Class: Date:
ANSWER: Emotions influence the amount of satisfaction we get from life, how well we solve life's problems,
the amount of satisfaction we find in relationships with other people, our physical well-being, and
our mental well-being.
POINTS: 1
QUESTION TYPE: Subjective Short Answer
HAS VARIABLES: False
DATE CREATED: 11/23/2016 1:11 AM
DATE MODIFIED: 11/23/2016 1:12 AM
27. What are some positive emotions that contribute to a state of happiness?
ANSWER: Love and joy create a sense of happiness.
POINTS: 1
QUESTION TYPE: Subjective Short Answer
HAS VARIABLES: False
DATE CREATED: 11/23/2016 1:12 AM
DATE MODIFIED: 11/23/2016 1:12 AM
POINTS: 1
QUESTION TYPE: Subjective Short Answer
HAS VARIABLES: False
DATE CREATED: 11/23/2016 1:13 AM
DATE MODIFIED: 11/23/2016 1:14 AM
31. Rewrite the following accusative “you-statements” to be “I-statements” that reflect the speaker's feelings rather than
accuse another person.
32. Give an example of how a health care professional could respond to a patient or family member who is grieving.
ANSWER: Answers will vary. Sample answer: The health care professional could respond by listening,
showing concern, or saying “I sense you are feeling sad.”
POINTS: 1
QUESTION TYPE: Subjective Short Answer
HAS VARIABLES: False
DATE CREATED: 11/23/2016 1:17 AM
DATE MODIFIED: 11/23/2016 1:17 AM
33. Describe the body's response to anger and fear and tell the purpose of this response.
ANSWER: When we feel anger or fear, the body releases adrenalin and noradrenalin. These two hormones
speed up the circulation of blood, dilate the blood vessels that serve the skeletal muscles, and
increase the respiratory rate. This "fight or flight" response prepares the body to deal with
physically threatening situations by fighting the threat or by running from it.
POINTS: 1
QUESTION TYPE: Essay
HAS VARIABLES: False
DATE CREATED: 11/23/2016 1:18 AM
DATE MODIFIED: 11/23/2016 1:18 AM
34. Explain the meaning of self-love and how it contributes to a person's quality of life.
ANSWER: Self-love does not mean being selfish or self-centered. Self-love includes believing oneself to be a
worthwhile, loveable person who deserves to be cared for. These beliefs help one experience joy
and happiness and to love others more fully. Self-love also increases the likelihood that one will
take good care of one's body and will avoid self-destructive habits and unnecessary risks.
POINTS: 1
QUESTION TYPE: Essay
HAS VARIABLES: False
Copyright Cengage Learning. Powered by Cognero. Page 6
Name: Class: Date:
35. Anger can be expressed in destructive or constructive ways. Give examples of each.
ANSWER: Answers will vary. Sample answer: Everyone feels anger at times, but we can choose whether to
deal with our anger destructively or constructively. Destructive ways of dealing with anger include
blaming, blowing up at others, or damaging property or objects. Constructive ways to deal with
anger include using “I-statements” to express your feelings, trying to understand the other person's
view of the situation, and trying to understand the reasons for your anger. The “energy” of the anger
can be channeled into an activity such as exercising, cooking, or doing yard work. Talking to
someone about your feelings, punching a pillow, and forgiving the other person are also helpful.
POINTS: 1
QUESTION TYPE: Essay
HAS VARIABLES: False
DATE CREATED: 11/23/2016 1:19 AM
DATE MODIFIED: 11/23/2016 1:19 AM
36. Explain several strategies a person can use to develop better self-control.
ANSWER: Answers will vary. Sample answer:
Guidelines for developing better self-control include:
• Express feelings at the time they are experienced or as soon afterward as possible.
• Own your feelings by using "I" statements.
• Acknowledge that you experienced a particular emotion in a specific situation.
• Ask yourself if the situation justifies the feelings you are having.
• Be assertive about seeking a win-win solution with others.
• When angry, listen to the other person's point of view.
• When afraid, assess whether there is real danger.
• Take responsibility for your own feelings and behavior; do not blame others.
• Use humor and be willing to laugh at yourself.
• Use the energy generated by strong emotions for a constructive physical activity.
• Allow yourself to grieve losses.
• Take pleasure in daily experiences.
• Love yourself.
POINTS: 1
QUESTION TYPE: Essay
HAS VARIABLES: False
DATE CREATED: 11/23/2016 1:22 AM
DATE MODIFIED: 11/23/2016 1:26 AM
38. Fear results from a perceived threat to one’s physical or emotional security.
ANSWER: True
POINTS: 1
QUESTION TYPE: Modified True / False
HAS VARIABLES: False
DATE CREATED: 12/1/2016 1:02 AM
DATE MODIFIED: 12/1/2016 1:02 AM
39. The “fight or flight” response causes the individual to slow down and approach a situation with caution.
ANSWER: False - The “fight or flight” response includes the release of adrenaline, increased blood flow, and
increased heart rate and respiration.
POINTS: 1
QUESTION TYPE: Modified True / False
HAS VARIABLES: False
DATE CREATED: 12/1/2016 1:02 AM
DATE MODIFIED: 12/1/2016 1:03 AM
43. The best way to deal with negative emotions is to try not to think about them.
ANSWER: False - Dealing with negative emotions includes understanding the source of the emotions, talking
to a friend or counselor about them, and choosing to let go of the emotions.
POINTS: 1
QUESTION TYPE: Modified True / False
HAS VARIABLES: False
DATE CREATED: 12/1/2016 1:05 AM
DATE MODIFIED: 12/1/2016 1:05 AM
Advertising, 153.
Age distribution of immigrants, 194–196, 316.
Agents, 132, 148–160.
Agriculture, 59, 72, 263.
Alaric, 13.
Alexander the Great, 15.
Alien Bill, 57.
Almshouses, paupers in, 312, 318, 319, 320.
American Protective Association, 294.
American type, 51, 147, 399, 408.
Americanization. See Assimilation.
Ancient Order of Hibernians, 95.
Appeals, 111, 114, 116, 185.
Argentina, 22, 27, 137.
Arguments concerning immigration, 388–415.
Assimilation, 51, 58, 69, 103, 130, 194, 196, 199, 202, 231, 257, 327,
369, 375, 397–415.
Assimilation argument, 397.
Assisted immigration, 159.
Association, 409.
Attitude toward immigrants, of colonists, 38, 41, 43, 45, 46;
of American people, 54, 65, 88, 99, 164.
See also Race prejudice.
Australia, 22, 24, 27.
Austria-Hungary, 128, 134–136.
Austro-American Company, 171.
Avars, 14.
Deaths, 298.
Debarred aliens, 207–211, 336.
Declaration of intention, 364.
Density of population, 228, 375.
Departing aliens, 116, 124–128, 347, 351.
Department of Commerce and Labor created, 114.
Department of Labor, 118.
Depopulation, 424, 426.
Deportation, 57, 102, 109, 112, 114, 118, 337.
Destination of immigrants, 206–207.
Destitution, 40, 317.
See also Pauperism.
Discharging, 290.
Discoveries Period, 27.
Disease, 86, 209–211.
Displacement, 133, 235, 342.
Dissatisfaction, as a cause, of immigration, 133, 145, 148;
of migration, 4.
Distribution argument, 394, 435.
Distribution of immigrants, 207, 226–232.
Haida Indians, 3.
Hamburg-American emigrant village, 170.
Head forms, 407.
Head tax, 42, 74, 76, 77, 78, 107, 113, 115.
Hebrews. See Jews.
Heredity, 406.
Hindus. See East Indians.
Historical analogies, 414.
History of immigration, 27.
Hospitals, 43;
private, 80.
See also Bellevue and Allied Hospitals.
Housing conditions, 234–254.
Huguenots, 24, 33.
Humanity, point of view of, 431.
Huns, 14.
Japanese, 167.
Jews, 8, 23, 139, 238, 241, 288, 296, 362.
Juvenile delinquency, 298, 337.
Magyars, 14.
Maine, 282.
Malthusianism, 219–221, 381, 416.
Manifests, 111, 112, 172.
Manufacturing industries, 59, 62, 259, 375.
Marine Hospital, New York, 74, 76.
Marine Hospital Service, officers of, 111, 172, 184.
Marriages, 299.
Maryland colony, 44, 47.
Massachusetts, colony, 31, 37, 46;
State, 78.
May Laws, 141.
Mennonites, 33.
Methods of emigration agents, 149.
Migration, defined, 2;
forced, 23;
intra-state, 24.
Migration, seasonal, 2, 3;
causes of, 3, 33;
classified, 6;
economic, 6, 12;
political, 7;
social, 7;
religious, 7;
effects of, 8;
routes of, 9.
Milwaukee, 240, 314.
Mining, 94.
Mining communities, 246, 248, 253.
Missionaries, 290, 292.
Molly Maguires, 94–98, 334.
Money brought in, 202–204.
Money sent home, 157, 158–160, 204, 287, 326, 345, 421, 424.
Moors, 23.
Moral dangers, 295.
Mores, 10, 15, 16, 403.
Mortgages, 150, 160, 278.
Motives of migration, 5.