Saurabh Singhal Resume
Saurabh Singhal Resume
Saurabh Singhal Resume
SUMMARY PROJECTS
With an established career in QA spanning over 5 years, I've developed a keen https://survey.asaptickets.com/
eye for software quality,effective customer service. My contributions have
significantly reduced bugs, leading to a more robust product offering for my It’s an application used to Create survey and manage.
employers.
https://cars.asaptickets.com
EXPERIENCE It’s an application used to booking a car rental.
QA Engineer https://voip-webrtc.dyninno.io/?
Dyninno India path=/story/softphone
05/2022 - 05/2024 Gurugram It’s an application(Softphone) used to connect with
• Designed and executed comprehensive test cases, covering 95% of user customer and internal agent.
scenarios for high-traffic applications, reducing critical bugs by 40%.
• Collaborated with the customer service team, directly resolving over 100 https://www.logoshark.com/
complex user-reported issues, enhancing customer satisfaction rates. It’s an application used to design logos and business.
• Participate in Daily Standup Call and in Sprint Planning
• Maintained comprehensive testing documentation, ensuring full traceability https://www.swyftfilings.com/
of testing processes and facilitating smoother project audits.
Swyft Filings is owned by an experienced lawyer who
QA Engineer saw a need to automate the business filing process,
making it easier for small businesses and consumers
Matellio India Pvt Ltd
to launch their business dreams without having to
12/2020 - 04/2022 Jaipur, Rajathan find, hire, and pay high-priced and uncertain legal
• Implemented new test strategies that improved defect detection rates by fees.
30%, significantly enhancing product quality.
• Played a key role in the transition to Agile practices, shortening the feedback https://myfightbook.com/
loop and increasing team responsiveness to change.
• Worked closely with developers to debug and resolve complex software MFB stands for MyFightBook. It’s basically a
issues, ensuring customer expectations were consistently met. management of fights under events and tournaments
• Authored detailed testing documentation which served as a benchmark for
the QA department, optimizing future testing efforts. ACHIEVEMENTS
QA Engineer
Sumedha Softech Pvt Ltd
Best QA Of The Quarter July 2022 to Sep
2022
09/2019 - 06/2020 Jaipur, Rajathan Recognized for finding critical bug on the
• Executed test cases for newly developed features, identifying over 150 bugs Running application.
prior to production release.
• Collaborated directly with clients to understand and document their u QA Team Lead Efficiency Award
requirements, enhancing the relevance of test scenarios. Recognized for leading my team to a 20%
• Assisted senior analysts in researching and resolving customer issues, efficiency increase by innovating our QA
leading to a decrease in support tickets. processes and methodology.
• Worked closely with developers to debug and resolve complex software
issues, ensuring customer expectations were consistently met
SKILLS
EDUCATION Black Box Testing STLC
Bachelor of Engineering in Computer Science
Test Case Creation & Execution SDLC
Rajasthan Technical University
01/2008 - 01/2012 Alwar, Rajasthan
Agile Practices Automated Testing Tools