Jabra

Evolve 65e

User manual
© 2019 GN Audio A /S. All rights reserved. Jabra ® is a
trademark of GN Audio A/S. The Bluetooth® word mark and
logos are registered trademarks owned by the Bluetooth
SIG, Inc. and any use of such marks by GN Audio A/S is under
license.

MADE IN CHINA
MODEL: HSC090W/END040W

Declaration of Conformity can be found on

www.jabra.com/doc
1. Welcome.........................................5
2. Jabra Evolve 65e overview.........6

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2.1 Included accessories

3. How to wear...................................7
3.1 Getting the correct fit
3.2 Attaching the EarWings
3.3 Using the magnetic earbuds

4. How to charge............................ 11
5. What the LEDs mean............... 12
6. How to connect.......................... 13
6.1 Power on/off
6.2 Connecting to a computer (Bluetooth adapter)
6.3 Pairing with a smartphone

7. How to use ................................. 16

7.1 Calls & music
7.2 HearThrough
7.3 Siri or Google Assistant
7.4 Multiple call handling
7.5 Busylight
7.6 Vibrate alert
7.7 Voice guidance
7.8 How to reset
7.9 Firmware update

3
8. Jabra Sound+ app...................... 26
9. Jabra Direct................................. 27

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10.Support........................................ 28
10.1 FAQ
10.2 How to care for your earbuds
10.3 Replacement accessories
10.4 Using a replacement Bluetooth adapter
(Jabra Link 370)

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1. Welcome

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Thank you for using the Jabra Evolve 65e. We
hope you will enjoy it!

Jabra Evolve 65e features

• UC certified microphone technology
• Integrated Busylight to prevent interruptions
• Power battery to fuel all-day use (up to 8
hours on a 2 hour charge)
• Dual-connectivity to two Bluetooth devices,
enabling you to take calls and listen to music
from the same earbuds
• Up to 30 meters / 100 feet of wireless range
for true mobility
• Vibrating call alert to ensure you never miss
a call
• HearThrough: Hear the conversations
around you at the touch of a button

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2. Jabra Evolve 65e
overview

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Magnetic zone

USB charging

Volume up
Next track (hold)

Power on/off (hold)

Answer/end call
Play/pause music
Open Microsoft
Teams notification*
Volume down
Previous track (hold)
Mute
Voice Assistant

2.1 Included accessories

L R

L R USB charging cable

L R

EarGel EarWing Jabra Link 370

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*Requires Microsoft Teams Variant
3. How to wear

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Jabra Evolve 65e is designed to be worn around
the neck.

For the optimal call experience, position the

microphone as close to your mouth as possible.

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3.1 Getting the correct fit

The earbuds are supplied with three EarGel

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and EarWing sizes: small, medium and large.

L R
Small Small

Medium L R
Medium

Large
L R Large

It is highly recommended to mix and match the

different EarGel and EarWing sizes to find the
best combination for your ear. The correct fit
will feel tight and will seal out background
noises.

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3.2 Attaching the EarWings

To properly attach the EarWing, align the

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indent on the EarWing (as illustrated) with the
ridge on the earbud, and stretch the EarWing
over the earbud. It will fit perfectly in the
groove when properly attached.

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3.3 Using the magnetic earbuds

The earbuds are magnetic and connect

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together for convenient cable and power
management. When the earbuds are
connected, your music will be paused or your
call will be ended. Go to section 6.1. for more
information.

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4. How to charge

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To charge the earbuds, connect a USB charging
cable to the USB charging port on the
neckband. It is recommended to charge the
earbuds using the supplied Jabra charging
cable, however it is possible to charge the
earbuds using your smartphone charger.

It takes approx. 2 hours to fully charge the

earbuds.

Note: Always clean and dry the USB charging port before charging
the earbuds. It is recommended to recharge the earbuds at least once
a month.

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5. What the LEDs mean

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Battery LED
Full
Medium
Low
Very low
Pairing mode
Resetting

Busylight LED
Busy
Incoming call

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6. How to connect

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6.1 Power on/off

On: Hold (1 sec) the Multi-function button.

The LED will flash green, and the neckband will
vibrate.

Off: Hold (3 sec) the Multi-function button.

The LED will flash red, and the neckband will
vibrate.

On Off

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6.2 Connecting to a computer
(Bluetooth adapter)

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1. Insert the Bluetooth adapter (Jabra Link 370)
into your computer.

a
br
ja

2. Hold (1 sec) the Multi-function button on

the earbuds to power them on. The earbuds
and the Bluetooth adapter are pre-paired
and will automatically connect. You may
need to select the Jabra Link 370 (the
Bluetooth adapter) as the audio device in
your operating system’s audio settings.

1 sec
a
br
ja

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6.3 Pairing with a smartphone

1. Ensure the earbuds are powered off, and

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then hold (3 sec) the Multi-function button
until the LED flashes blue and you hear an
announcement in the earbuds.

3 sec

2. Wear the earbuds and follow the voice-guided

pairing instructions.

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7. How to use

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Magnetic zone

Volume up button

Multi-function button

Volume down button

Mute Voice Assistant

7.1 Calls & music

Calls & music

Hold (1 sec) the

Power on
Multi-function button

Hold (3 sec) the

Power off
Multi-function button

Hold (1 sec) the

Play/pause
Multi-function button
music
(smartphone only)

Answer/end Press the Multi-function

call button

Double-tap the
Reject call
Multi-function button
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Open
Microsoft Press the Multi-function

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Teams button
notification*

Answer/end
Detach/attach the
call or play/
magnetic earbuds
pause music

Press the Volume up or

Volume down button,
Adjust volume
when listening to music or
on a call

Hold (1 sec) the Volume up

Next track
button (smartphone only)

Hold (1 sec) the

Previous track Volume down button
(smartphone only)

Press the Volume up or

Volume down button,
Battery status
when not listening to music
or on a call

Press both the Volume up

Busylight on/
and Volume down buttons
off
simultaneously

Siri or Google Press the Mute/Voice

Assistant button, when not on a call

Mute/un-mute Press the Mute/Voice

microphone button, when on a call

*Requires Microsoft Teams Variant

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7.2 HearThrough

HearThrough enables you to hear your

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surroundings without needing to remove the
earbuds. Your music will not be muted.

Use the Sound+ app (smartphone) or Jabra

Direct (computer) to enable or disable
HearThrough.

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7.3 Siri or Google Assistant

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Phone voice commands enable you to speak to
Siri or Google Assistant on your smartphone
using your earbuds.

For more information on using Siri or Google

Assistant, please refer to your smartphone’s
user manual.

Phone voice commands

Activate Siri
or Google Press the Mute/Voice
Assistant button, when not on
(phone a call
dependent)

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7.4 Multiple call handling

The earbuds can answer or reject calls when

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you are already on a call.

Multiple call handling

Press the
End current call and
Multi-function
answer incoming call
button

Put current call on Hold (1 sec) the

hold and answer Multi-function
incoming call button

Hold (1 sec) the

Switch between held
Multi-function
call and active call
button

Double-tap the
Reject incoming call,
Multi-function
when on a call
button

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7.5 Busylight

The Busylight lets others know when you are

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busy and will automatically light up when you
are on a call.

Busylight

Turn Press both the Volume

Busylight LED up and Volume down
on/off buttons simultaneously

Hold (3 sec) both

the Volume up and
Enable/disable
Volume down buttons
Busylight
simultaneously.
function
Alternatively use Jabra
Direct

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7.6 Vibrate alert

The earbuds will vibrate whenever they are

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powered on/off, connected to your smartphone
or computer, or whenever there is an incoming
call.

Use the Jabra Sound+ app (smartphone) or

Jabra Direct (computer) to enable or disable
vibrate alert.

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7.7 Voice guidance

Voice guidance are announcements intended

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to guide you or give earbud status updates (e.g.
connection and battery status).

How to turn voice guidance on/off

Voice guidance is enabled by default.

Voice guidance on:

Ensure the earbuds
are powered on, and
then hold (5 sec) the
Mute/Voice button.

Voice guidance off:

Ensure the earbuds
are powered on, and
then hold (5 sec) the
Mute/Voice button.

Alternatively, use the Jabra Sound+ app

(smartphone) or Jabra Direct (computer) to
turn voice guidance on/off.

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7.8 How to reset

Resetting the earbuds clears the list of paired

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devices and all earbud settings.

After resetting, it is necessary to re-pair the

earbuds to your smartphone and/or to your
Bluetooth adapter (Jabra Link 370). Please note
that Jabra Direct is required to re-pair the
earbuds to the Bluetooth adapter.

Reset

Ensure the earbuds are

5 powered on and you

are not on a call. Then
simultaneously hold
Reset the
(5 sec) the Volume up
pairing list
button and the Multi-
function button. You
will then need to re-pair
the earbuds.

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7.9 Firmware update

Firmware updates improve performance, or

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add new functionality to Jabra devices.

1. Connect the Jabra Evolve 65e to a computer

using the USB cable or Jabra Link 370, or to a
smartphone using Bluetooth.
2. Install Jabra Direct on your computer, or the
Jabra Sound+ app on your smartphone.
3. Use Jabra Direct or Jabra Sound+ to check
for the latest firmware updates.

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8. Jabra Sound+ app

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Jabra Sound+ app

Music Equalizer

Voice Assistant

Personalize your
experience

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9. Jabra Direct

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Jabra Direct is computer software designed to
support, manage, and enable optimal
functionality for your Jabra Evolve 65e.

It is recommended to always download and use

the latest version of Jabra Direct.

Download via jabra.com/direct

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10. SUPPORT

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10.1 FAQ

View the FAQs on Jabra.com/help/Evolve65e

10.2 How to care for your earbuds

• Always store the earbuds with the power off

and safely protected.
• Avoid storage at extreme temperatures
(above 50°C/122°F or below -10°C/14°F). This
can shorten battery life and may affect the
earbuds.
• Regularly clean the mesh on each earbud to
avoid them becoming blocked.

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10.3 Replacement accessories

Replacement or additional accessories can be

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purchased online at jabra.com/accessories.

S
L
S
R

M L R M

L L R
L

EarGel EarWing

Jabra Link 370 Pouch

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10.4 Using a replacement Bluetooth
adapter (Jabra Link 370)

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1. Download and install Jabra Direct 2.0 (build
version 4.0 or later).
2. Plug the Bluetooth adapter (Jabra Link 370)
into a USB port on your computer.
3. Ensure the earbuds are powered off, and
then hold (3 sec) the Multi-function button
until you hear the connection instructions in
the earbud and the LED flashes blue. Release
the button.
4. Open the Bluetooth tab in Jabra Direct, and
search for new devices. Select the Jabra
Evolve 65e to pair it to the Bluetooth adapter
(Jabra Link 370).

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