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GROUNDED
THEORY FOR
QUALITATIVE
RESEARCH
SAGE was founded in 1965 by Sara Miller McCune to support
the dissemination of usable knowledge by publishing inno-
vative and high-quality research and teaching content. Today,
we publish over 900 journals, including those of more than
400 learned societies, more than 800 new books per year, and
a growing range of library products including archives, data,
case studies, reports, and video. SAGE remains majority-
owned by our founder, and after Sara’s lifetime will become
owned by a charitable trust that secures our continued
independence.
GROUNDED
THEORY FOR
QUALITATIVE
RESEARCH
A Practical
Guide
Cathy Urquhart
SAGE Publications Ltd © 2023 Cathy Urquhart
1 Oliver’s Yard
55 City Road First published in 2023
London EC1Y 1SP
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system. We undertake an annual audit to monitor our sustainability.
This book is respectfully dedicated to Barney Glaser (1930–2022) and Anselm
Strauss (1916–1996) for their gift to the world that is grounded theory.
It is also dedicated to Kathy Charmaz (1939–2021) for her transformational
contribution of constructivist grounded theory.
Contents
List of Figures xi
List of Tables xiii
How this book is structured xv
About the author xviii
Preface to the second edition xix
Acknowledgements xx
Chapter 1 Introduction 1
vii
viii CONTENTS
Introduction 83
Philosophical position 84
Methodology 94
Data collection methods 98
Ethics 98
Reflexivity 99
Breadth versus depth in research design 100
Summary 100
Exercises 101
Web resources 102
Further reading 102
Frequently asked questions 103
Introduction 179
Why scale up the theory? 180
The writing up process 181
Challenges of writing-up a grounded theory study 184
How much context of the study should be presented? 185
Representing the coding procedure 186
x CONTENTS
Introduction 212
Key insights 213
Guidelines for grounded theory 219
The future of grounded theory 223
Summary 226
Exercises 228
Web resources 228
Further reading 228
Frequently asked questions 229
Glossary 230
References 234
Index 244
List of Figures
Figure 3.1 Theory and data and the scientific continuum
(Alexander 1982, in Abend 2008) 44
Figure 3.2 Hedström and Swedberg’s typology of mechanisms (1998) 48
Figure 3.3 Levels of theory (Urquhart 2019) 55
Figure 3.4 Example of a sensitising device that decomposes the research
problem 58
Figure 3.5 Example of an overarching theoretical framework used in
a grounded theory study (Dı́az Andrade 2007) 58
Figure 4.1 Transcript excerpt for coding 66
Figure 4.2 Approaches to coding 69
Figure 4.3 Relating categories to build a theory 71
Figure 4.4 The wall of theory 71
Figure 4.5 Spradley’s (1979) semantic relationships 72
Figure 4.6 Lines of a transcript for open coding 74
Figure 4.7 Example of open coding 75
Figure 6.1 Excerpt from President Obama’s inauguration speech,
20 January 2009 108
Figure 6.2 Open coding of first section of excerpt 109
Figure 6.3 Open coding of second section of excerpt 110
Figure 6.4 Open coding of third section of excerpt 111
Figure 6.5 Open coding of fourth section of excerpt 112
Figure 6.6 Open coding of fifth section of excerpt 114
Figure 6.7 Excerpt of interview about evaluation of projects in
developing countries 118
Figure 6.8 Excerpt split into data chunks 119
Figure 6.9 Open coding of first chunk of interview excerpt 120
Figure 6.10 Open coding of second chunk of interview excerpt 122
Figure 6.11 Open coding of third chunk of interview excerpt 123
Figure 6.12 Tips for first-time coders 127
Figure 7.1 Spradley’s semantic relationships (Spradley 1979) 135
Figure 7.2 Rules for theoretical memos 136
Figure 7.3 Example of a theoretical memo (Urquhart 1999) 137
Figure 7.4 Possibilities for memos (Charmaz 2014) 138
Figure 7.5 Rules of thumb for integrative diagrams 139
Figure 7.6 An example of an integrative diagram 140
xi
xii LIST OF FIGURES
xiii
xiv LIST OF TABLES
xv
xvi HOW THIS BOOK IS STRUCTURED
finally, how to present the substantive theory. There is also a discussion on how
to present the theoretical integration of the nascent theory.
· Chapter 10 concludes the book by revisiting GTM, its contributions and its
strengths as a research method. Some key insights are considered as well as
some guidelines for grounded theory studies. The future of GTM as a living and
evolving qualitative method is our final consideration.
About the author
Cathy Urquhart is Professor Emeritus of Digital Business at Manchester
Metropolitan University Business School and Visiting Professor at the Depart-
ment of Informatics, Lund University, Sweden. Before returning to the UK in
2009, she worked at the Universities of Tasmania, Melbourne and the Sunshine
Coast in Australia, and the University of Auckland in New Zealand. She
also worked as a systems analyst for eight years in public sector computing in
the UK.
Her broad area of research centres round the use of digital innovation for
societal good. She is interested in how social media and all forms of ICTs can
help us meet societal challenges, such as sustainable development, individual
well-being and social justice. She writes regularly on developments in grounded
theory and qualitative research methodology in general.
She holds or has held various editorial and board positions with the Journal of
the Association of Information Systems, Information Technology and Development,
European Journal of Information Systems, Information Systems Journal and MIS
Quarterly. She is a subject expert for the Association of Business Schools
Scientific Journal Ranking Committee in the UK. She is a Fellow of the Asso-
ciation of Information Systems. Her website can be found here: https://
www.mmu.ac.uk/business-school/about-us/staff/otehm/staff/profile/professor-
cathy-urquhart
xviii
Preface to the
second edition
Dear readers, welcome to the Second Edition. This second edition has come
about because, as I continued to teach (and learn) about grounded theory, it
became obvious to me that the first edition needed updating.
As I continued to teach grounded theory at MMU Business School, and all
over the world, a few things became clear to me. First, that while the declared
object of grounded theory method is to produce a theory, there are few dis-
cussions about what theory is and what it constitutes. This dearth of discus-
sion seems particularly the case in business and management. Second, as I
continued to delve into the intellectual foundations of grounded theory, I
became fascinated with Glaser and Strauss’s recommendations for theoretical
sampling and their suggestions for moving from substantive to formal theory.
Third, as I continued to work with my wonderful PhD students, they too
made explorations which I wanted to share with you. Fourth, I wanted to
accommodate a much broader range of research perspectives than in the
previous edition.
Accordingly, this edition is completely revised to include a new chapter on
theory (Chapter 3), a new chapter on Theoretical Sampling (Chapter 8). I’ve also
expanded the chapter on Research Design (Chapter 5 in this edition) to include
critical realist, feminist, post-colonial, queer and critical race philosophies.
Chapter 2 (Grounded Theory Method) and the chapter on Contribution of GTM
(Chapter 10 in this edition) have been revised to include recent developments
on grounded theory – one of the continued joys of grounded theory is the
continuing vigorous intellectual tradition and debate. Finally, the chapter on
Writing up a Grounded Theory Study (Chapter 9 in this edition) has been
updated with new examples.
Again, my hope is always that you, dear reader, will take this book, enjoy it
and allow it to make some independent and creative decisions about your use
of grounded theory. As with the previous book, I have aimed to take some of
the mystique out of the research process when using grounded theory – the aim
is first, to pass on what I have learned (why keep the joy of ground theory to
yourself?) and second, to give practical advice wherever possible.
xix
Acknowledgements
I am very grateful to my editor Jai Seaman at SAGE for her faith in me and the
concept of a Second Edition. She provided both patient support and the impetus
to keep going when things got tough. My thanks too to SAGE editorial assistants
Charlotte Bush and Nicola Gauld – unfailingly reliable and helpful. Thanks to
the anonymous peer reviewers who provided feedback on the first edition and
the brand new chapters – I am very grateful to you! Thanks also to Rachel
Burrows, and Imogen Roome, production editors, and copyeditor Vijay at TNQ
who helped the prose run more smoothly. My thanks too to Rhiannon Holt and
the design team that produced a cover worthy of the second edition.
I’d like to thank all those colleagues and students with whom I have debated
and discussed grounded theory over the years – I have learnt so much from you
and formed so many new ideas in those debates, thank you. Those individuals
include my former postgraduate students Gillian Reid, Antonio Dı́az Andráde
(Auckland University of Technology (AUT)), Karin Olesen (University of
Auckland), Christopher Mills, Anand Sheombar (HU University of Applied
Sciences Utrecht) and colleagues Walter Fernández, Hans Lehmann, Emilia
Mendes and Pilar Rodrı́guez, who have all generously contributed examples to
this book.
I’d also like to thank Michael Myers for broader discussions on qualitative
research and Darren McDonald for the opportunity to discuss grounded theory
in Japan. I’d also like to thank the wider grounded theory community I have
come to know – Vivian Martin, Barry Gibson, Tom Andrews, Anna Sandgren,
Alvita Nathaniel, Astrid Gynnild, Helen Scott, Tom Andrews, Pernilla Pergert,
Tony Bryant, Jörg Strubing, Carrie Friese – it was a joy to be part of World
Grounded Theory Day with you in 2020!
Thank you too to those people who have emailed me over the years with
positive feedback about the book and the news that it made a difference to
them – this book is for you, you have inspired me to do the second edition.
Finally, my thanks to my wonderful husband Chris for moral and formatting
support, my children for general love and encouragement, and Alfie the dog for
being patiently by my side while all this writing was going on.
xx
1
Introduction
This book aims to provide a simple and practical introduction to grounded
theory. I’ve used grounded theory in research for many years, and I feel there is
real need for a book that provides examples and gives as much guidance as
possible. This is not to say that this is a prescriptive text – there is no one way to
do grounded theory – but the book does aim to be as clear as possible. The idea
is to give the reader the basic techniques to be able to do their own grounded
theory study, and enough information to then proceed with their own adap-
tations and exploration in grounded theory. This book:
· Explains the grounded theory analysis process through clearly worked examples
· Explains how the grounded theory process can lead to new theory and new
insights about data
· Explains how to engage your findings from your grounded theory study with
existing literature
· Gives advice on research design and how to write and present your grounded
theory study
· Discusses key grounded theory tenets such as theoretical sensitivity and
theoretical sampling
· Provides exercises, web resources, further reading and frequently asked
questions for each chapter
This book largely came about through requests from my postgraduate students
about the ‘how’ of grounded theory method (GTM) because a lack of practical
guidance and examples in grounded theory. This set me thinking about the best
way to explain the ‘how’, without being prescriptive about the method. Although
they were convinced by my passionate advocacy of it as a method of analysing
qualitative data, and the grounded theory studies they had read, they still faced a
real problem with understanding and applying the method. So this book aims to
fill that gap – to explain the ‘how’, without sacrificing the flexibility of the method
in the process. It aims above all else to be an accessible guide to GTM for the first
time user, and I make no apologies for the straightforward tone of this book. While
sometimes precise terms are needed to explain complex concepts, I believe it’s
also important not to hide behind terms that complicate rather than illuminate!
This book is also a highly personal view of grounded theory – it is very much
the product of my own experiences, and those of my wonderful students. The
1
2 GROUNDED THEORY FOR QUALITATIVE RESEARCH
book aims to be the sum total of the advice I might give a first time user of
grounded theory and to distil the experiences of over 25 years of using
grounded theory in many contexts. It has become apparent to me how much
knowledge about the actual practice of coding remains opaque and not avail-
able in either research texts or journal papers. There are probably some good
reasons for this. First, it is difficult to explain how the coding process is carried
out – the best type of learning in this case is to try it out. So, in this book there
are lots of examples and exercises. When I teach grounded theory, I try to get
people to apply the method to an example as soon as possible – there is simply
no substitute for doing it! Second, journal articles do not afford researchers
space to explain how they have analysed their data in detail. The process of
analysis is often messy and iterative, and this sort of truth telling does not fit
well with the notion of a finished piece of research. So often, researchers do not
discuss their processes of analysis, for fear of being criticised for not following
the right path. What happens in research is real and often untidy, and any
analysis procedure is prone to be affected by the context, how the data was
collected, the circumstances of the field, who is carrying out the analysis, and
many other factors. So this book aims to show the reflexive nature of the coding
process and to encourage readers to embark on the coding process as soon as
possible. You’ll hear a lot about the ‘coding process’ in this book. Put simply,
the coding process is the process of attaching concepts to data, for the purposes
of analysing that data.
My experience with the method in the field of business and management has
led me to believe that many researchers use grounded theory as a practical
coding method, concentrating on the mechanics of coding, rather than as the
theorising device it was designed to be. This is a pity because in doing so
researchers are using the first part of the method only and neglecting the
unique power of grounded theory. This is rather like an artist deciding to paint
pictures, but never frame them, exhibit them or describe what they are doing in
the context of current art practice. So throughout the book, the issue of what a
theory is, how it might be built, and then engaged with other theories, is dis-
cussed. You can read this book to find out about coding procedures in grounded
theory and not propose to build any theory yourself, but the examples in this
book do show how to build theory.
Throughout the book, you’ll see the term grounded theory method (GTM)
used, rather than the more common ‘grounded theory’. Antony Bryant uses this
term in his 2002 paper to make the useful point that grounded theory is a
method that produces a grounded theory (Bryant 2002).
This book does not claim to be a definitive book on GTM or stake out particular
territory. The method has a history that started in 1967, and there are many
views and variants of GTM. It is an evolving method as researchers
INTRODUCTION 3
When a research student says they wish to use GTM, often they are told that
GTM is difficult to use. This book is written to support those students and also
to defend their use of GTM. GTM was a revolutionary method of analysing
qualitative data when it was launched in 1967, and it still retains its contro-
versial qualities to this day.
Why should it be controversial, and why do scholars still debate and some-
times criticise GTM? One reason is found in the chequered history of the
method itself. From the foundational book The Discovery of Grounded Theory
published in 1967 (Glaser and Strauss 1967), there have been countless appli-
cations of GTM, but also many adaptations and evolutions of the method. With
the publication of Strauss and Corbin’s book in 1990 (Strauss and Corbin 1990)
came a very real disagreement between the co-originators about the very
nature of GTM itself. So any student of GTM has to acquaint themselves with
the Strauss and Glaser variants of the method and decide which they are using.
This book inclines towards the Glaserian strand, for reasons explained later.
A student of the method also has to deal with the fact that many journal
articles use the term ‘grounded theory’ as a blanket term for coding and ana-
lysing qualitative data. When we attach a code to the data, we are also attaching
a concept to that data, and it is those concepts that help us build theory, as we
discuss in Chapter 3. GTM is indeed a method that can be used to analyse
qualitative data, using codes attached to data, but it is so much more than that,
too. It also builds relationships between concepts informed by the codes, which
allows us to build theory. As previously remarked, this is an important, and in
my opinion, sadly underutilised aspect of GTM, especially when one considers
the original aim of GTM was to build theory.
GTM, in my opinion, is a wonderful method of analysing data and building
theory. In this book, I want to share what is for me the excitement and passion
of doing analysis in this way. For me, the experience of using grounded theory
as a PhD student (Urquhart 2001) was life-changing. The features of the method
4 GROUNDED THEORY FOR QUALITATIVE RESEARCH
mean that you are so close to the data you gain all sorts of rich insights; these
insights almost invariably result in excellent research. To me, it is a joyful
method – and I hope to be able to convey the thrill and joy of GTM in this book,
and I hope that after reading this book, you will share my excitement! I have
become an advocate of GTM not so much because I used it in my own PhD but
because experience using the method with postgraduate students has led me to
see that it produces strong theory grounded in the data. From a postgraduate
perspective, I have found that the use of GTM all but guarantees an excellent
piece of research, if applied carefully in all its stages.
Of course, GTM is not for everyone. I have two sorts of graduate student –
the first sort, when encountering grounded theory, looks as if they wish to run
from my office immediately and begs to be able to use a framework or theory
from the literature instead. The second sort looks somewhat nervous, asks
some questions about how long the analysis will take and generally has some
unexpected joys along the way as they build concepts from their data and
experience theory building. It is to those students that this book is dedicated,
and I hope this book is a useful companion on their journey. I also hope fellow
researchers will find this book a useful reference on grounded theory.
It is perhaps best to start with how the creators of grounded theory defined
their method, in their foundational book which launched grounded theory
(Glaser and Strauss 1967). They defined it as ‘the discovery of theory from
data – systematically obtained and analysed in social research’. The key point
here is that the theory produced is grounded in the data.
The emphasis on theory in the original book is in sharp contrast to the use of
grounded theory method today where it is known primarily as a method
of qualitative data analysis. So one of the emphases of this book, as well as
helping with practical issues of coding and data analysis, is what to do with that
coding – how to build the theory from the coding.
For the record, these are the key features of GTM as explained by Cresswell
(1998) and Dey (1999). They provide a good starting point, and we’ll discuss
them in the next sections.
Theory
Let’s consider first the statements about theory.
It is important to appreciate then, that GTM is all about theory, even though its
procedures are often more commonly used to analyse data than to generate
theories. Chapter 1 of the revolutionary book The Discovery of Grounded Theory
(Glaser and Strauss 1967), which started grounded theory, states that the aim of
the book is to generate theory based on data, rather than to verify ‘grand the-
ory’. The authors also contended that the classic theories of sociology did not
cover all the new areas of social life that needed exploration. They also dis-
cussed the idea of qualitative versus quantitative data and concluded that both
types of data were needed for both generation and verification of theories. So,
the very first book on GTM begins by putting forward two major points – the
need to generate new theories rather than to force data into a few existing
theories and the idea that qualitative data and quantitative data are both useful.
It is worth, at this point, discussing what a theory actually is. We all
formulate theories in everyday life – for instance, we might say, based on our
experience, that people who are good at maths tend to be more introverted (and
my apologies at this point to all those people who are both fine mathematicians
and extroverts – this is just an example ☺). This working theory is based on our
experience of the world and may not be true. It is after all an individual
perception, so not really grounded in the true sense of the word. But it has the
key components of a theory – some constructs – ‘good at maths’ ‘introversion’
and a relationship between the two.
Shirley Gregor in her 2006 paper on theory (Gregor 2006) gives some useful
building blocks of a theory. In the table below, I comment on how these theory
components appear in GTM.
6 GROUNDED THEORY FOR QUALITATIVE RESEARCH
The researcher has to set aside theoretical ideas in order to let the substantive
theory emerge.
Of all the features of GTM, this is the one that causes most difficulty for new
users. The idea here is that the literature about whatever you are researching is
referenced after, not before, you build the theory. Glaser and Strauss recom-
mended this because they wanted the data to speak to the researcher, rather
than the researcher forcing theories on the data. To me, this is one of the
reasons why GTM was revolutionary in its time, and still is tremendously
relevant today. The idea that we should seek to see what the data indicates,
rather than shoehorning that data into a theory that already exists, means that
there is more chance of discovering something new. It also seems to have more
integrity as a research process because it does not seek to impose preconceived
ideas on the world.
Of course, no one enters the research process as a blank slate – we will all
have read something about the phenomena. The founders of GTM ask that we
put that aside, so we do not influence the coding of our data. In practice, it’s
quite possible to do a literature review before we enter the field – on the
understanding though that this literature does not influence the coding process.
Once the theory is developed, then we engage our theory with existing theories
and use those existing theories to help the densification of our emergent theory.
The literature review we developed initially, then, may change. This is not the
barrier to use that people might think – in Chapter 2, I give some more advice
and information as to how to deal with the literature, but for now suffice to say
that I have seen many students conduct a literature review and do a successful
INTRODUCTION 7
grounded theory study! It’s the use to which the literature is put, not the act of
literature searching, that is the key point here.
Theory focuses on how individuals interact with the phenomena under study.
Theory is derived from data acquired from fieldwork interviews, observation, and
documents.
Further data collection (or sampling) is based on emerging concepts.
It is true to say that many GTM studies do focus on how individuals might
interact with the phenomena under study – for instance, how a work group
might react to a new information system – but the use of GTM is quite flexible
and varied. I have seen it applied to all sorts of phenomena, from analysing
citation information, to the design of software. GTM is perfect for studying
micro phenomena, because of its close examination of the data, but it’s worth
considering that GTM can study larger units as well, such as firms. This is
consistent with the idea of theory building – where we build larger theories
from smaller, substantive ones. So, we’ll discuss further in Chapter 5 how the
unit of analysis may influence a GTM research design.
As previously stated, GTM builds its theory from data acquired from field-
work interviews, observation and documents. All these data sources are qual-
itative, and the use of qualitative data fits well with the inductive process that
GTM is. When we say that GTM is inductive, what we mean is that GTM
reasons from the ground up – from specific instances in the data, to more
general conclusions. How the data is analysed – completely or partially – will
again depend on the research design, to be discussed in Chapter 5. As a point of
interest, it’s worth noting too, that quantitative data can be used in GTM, as
part of a mixed-method design, and again, we’ll look at this option in Chapter 5.
It’s also important to note that the use of GTM implies overlapping data
collection and analysis. This means that the researcher will be analysing the data
in the field and using the emerging concepts from that analysis to decide where
to sample from next. This process is known as theoretical sampling because the
emerging theory directs future data collection. So, for instance, if a particular
concept, such as the effects of job losses on remaining staff, arises from an
interview, the researcher could decide to interview more individuals who have
witnessed such job losses. This strategy may not always be practical depending
on the access that the researcher is allowed, of course. Sometimes there may be
only a set amount of interviews permitted in an organisation, for instance. So,
one good idea for a grounded theory study is to allow for more than one phase
of data collection, as Charmaz (2014) suggests. We will return to this issue in
Chapter 5 when we discuss research design.
8 GROUNDED THEORY FOR QUALITATIVE RESEARCH
Theoretical sampling does two things: first, it enables the researcher to build
up justification for concepts in the theory by finding more instances of a
particular concept; and second, it also allows the researcher to follow an
emerging storyline suggested by the data.
The characteristics above are all to do with data analysis, the core of grounded
theory method and the aspect most often leveraged independently of theory
building. It is certainly true to say that the data analysis procedures are sys-
tematic, and this is one reason why the procedures are so frequently leveraged
by those who may not be building a theory – these coding procedures are well
known and described in the literature, and as such they are seen as a very
legitimate way of analysing qualitative data.
In a systematic fashion, often analysing the data line by line, categories are
attached to the data. This is ‘coding’, and we will discuss this extensively in
Chapters 5, 6 and 7. A category is generally a low-level concept, attached to a
particular piece of data. So, for instance, we might look at a line of text and
decide that, in this line, the person is trying to justify a decision. So, we might
call this category justification and find more instances of this in other parts of the
data we are analysing.
The important thing to note here is that the connecting of those categories is as
important as naming those categories – because, if you recall, in Table 1.1, an
important component of a theory is building of relationships between con-
structs. So, it’s helpful to see the data analysis in grounded theory – which
concentrates on naming categories and connecting them – as laying the foun-
dation for constructs and relationships. As previously stated, further data
collection is ideally based on the emerging concepts from the analysis.
Constant comparison is the process of constantly comparing instances of data
labelled as a particular category, with other instances of data in the same
category and is often described as the heart of GTM. It is no more than a simple
rule of thumb, but it is also a way of thinking – to ask yourself ‘how does this
instance I have labelled x, compare to all the other instances of x I have
labelled?’. It really does work as a method of analysis because it encourages the
researcher to consider closely what they are analysing.
INTRODUCTION 9
means just that – going through the data, line by line or paragraph by para-
graph, and attaching codes to the data, and very much staying open – seeing
what the data might be telling you. Second, those codes are grouped into
larger categories in the stage of selective coding, on the basis of the key cat-
egories that are shaping the theory. Third, in theoretical coding, those cate-
gories are related to each other and the relationships between them
considered. Attentive readers will again spot that this is the act of building
theory – finding constructs, and connecting them, and considering the nature
of that relationship.
Why is it useful?
Summary
· This chapter first explains the aim of the book – in short, the aim is to be a clear
and accessible introduction to GTM using worked examples to explain the
coding and theory-building process.
· The chapter also points out that this is a personal view of GTM, derived from
practical experience – GTM has a complicated intellectual history, as we will see
in the next chapter, and there are many contesting views of how GTM should be
done. I have opted for what in my view is simplest, and most flexible, while
remaining true to its original ideas advanced in 1967.
· The chapter then examines the issue of whether GTM is in fact difficult. It is
true to say that GTM has its fair share of complexity – but at its heart, it is an
elegant and simple method for analysing data and building theory. The type of
analysis demanded by GTM does require a patient and optimistic tempera-
ment on the part of the researcher – who will then be richly rewarded for their
effort.
· We then have a brief foray into the features of GTM. Twelve features, divided
into three themes, are discussed – theory, GTM and literature, using GTM in the
field and data analysis using GTM.
· When discussing theory and GTM, several points are covered. First, what a
theory actually consists of is examined and then discussed in the context of
theories produced by GTM.
· The stance that GTM has toward literature is discussed as a feature that
sometimes causes difficulty to novice users. The main idea is that the literature
about the phenomenon being researched should be referenced after the
theory has been built, not before. The main reason for this advice is to avoid
concepts being forced on the data, and this advice is probably still as
controversial as it was in 1967 when the first book on GTM was published. It is
one of the reasons, I think, that GTM as a method continually allows us to
discover new things in the data before us. Of course, no one can forget what
they have read – but GTM asks that we put this on one side when analysing the
data, and keep an open mind. There is actually a real discipline about literature
within GTM – it asks of us that we engage our findings with existing literature in
a systematic fashion.
12 GROUNDED THEORY FOR QUALITATIVE RESEARCH
· The chapter then briefly discusses some issues around using GTM in the field.
One of the major ideas of GTM is the idea that the emerging analysis should
dictate future data collection – a process known as theoretical sampling. This of
course may not always be possible or practical in all situations, but the fieldwork
can be constructed to allow future phases. This issue is further discussed in
Chapter 5.
· We then have a brief introduction to data analysis procedures in GTM, where
categories are identified in the data and connected to other categories. This
process of conceptualising about the data, and connecting those concepts, is
of course, theory building. These procedures are also leveraged independently
of theory-building purposes because they do provide a systematic and
well-known route for analysing data.
· I finally conclude with a section in which I unabashedly put forward the many
reasons I think GTM is a wonderful research method. I argue that the
theory-building focus of GTM is excellent for scholarship and innovation in all
disciplines, and the fact that the scholar is initially asked not to take into
account existing theories assists that innovation. Also, the detailed engage-
ment with the data that the coding procedures demand, in my view, increase
the chance of finding something new that can then be substantiated in other
settings.
EXERCISES
1 Type the words ‘Grounded Theory’ into a search engine such as Google or
Bing. Analyse the first page of results. What academic disciplines do the results
come from? Pick any result that has as its subject ‘What is grounded theory?’.
Name three differences between the description in this chapter and three
commonalities.
2 Type the words ‘Grounded Theory Method’. Is there any difference in the
search results? Name three key differences. For the research papers in the
results, identify which academic disciplines from which those papers come. Are
they different from the first set of results?
WEB RESOURCES
to access a subscription, this resource allows you to see the wide range of
possibilities for qualitative research in general and grounded theory in
particular.
FURTHER READING
At the same time Suddaby published his article, unbeknown to us, a colleague and
I considered the myths of grounded theory in a conference article. This article is a
simple introduction to grounded theory – and the myths surrounding it – from the
perspective of someone new to grounded theory. We followed it up with a later
journal article (Urquhart and Fernandez 2013).
Urquhart, C., and Fernandez, W. (2013). “Using Grounded Theory Method in
Information Systems: The Researcher as Blank Slate and Other Myths.” Journal
of Information Technology, 28(3): 224–236.
of grounded theory work, especially in a PhD thesis, will yield several good journal
articles, so the investment in the method is usually worthwhile.
This chapter:
15
16 GROUNDED THEORY FOR QUALITATIVE RESEARCH
text is definitely of its time. It is indeed a classic, and it is always good schol-
arship to return to the original source of ideas. I have found myself turning
back to it again and again while writing this book. No elaborate procedures are
given, and there is a focus on what theory actually is, as well as the means of
developing it. It also provides the baseline for understanding the many debates
that have arisen around grounded theory method.
Several more books and articles by the co-originators followed, which
developed, and later debated, the method. Glaser published Theoretical Sensi-
tivity in 1978 (Glaser 1978), which introduced several key concepts that are
useful in grounded theory. First, he talked about the role of the literature, and
induction. The need to be theoretically sensitive was explained as the need
understand theories and how they are constructed, but without then imposing
those concepts on the emergent theory. He also introduced the notion of
‘coding families’ to help with relating concepts in the data.
In 1990, the Basics of Qualitative Research was published by Anselm Strauss
and Juliet Corbin (Glaser 1978; Strauss and Corbin 1990). A long and bitter
dispute erupted between Glaser and Strauss and what was at stake was nothing
less than the heart and identity of grounded theory. We shall return to the
dispute and why it was so important, later in the chapter.
Following the publication of the seminal work in 1967, grounded theory spread
fairly quickly as a qualitative research method within the social sciences and
many other fields. For example, there was a 30-fold increase in published
papers with ‘grounded theory’ as a keyword in the health field from the 1980s
to the 1990s (Benoliel 1996). By the mid-1990s the methodological procedures
of grounded theory had permeated qualitative research to such an extent that
Miles and Huberman (1994) labelled it a ‘“common feature” [of qualitative]
analytic methods’.
Tony Bryant helpfully lays out the evolution of GTM in his book Varieties of
Grounded Theory (Bryant 2019). He highlights the work of Jeanne Quint (later
Jeanne Quint Benoliel) as a distinct and hitherto unacknowledged contribution
to the first generation of grounded theory. She worked with Glaser and Strauss
on data collection on the death and dying project, the first grounded theory
project, published as Awareness of Dying in 1965 (Glaser and Strauss 1965) and
published The Nurse and the Dying Patient in 1967 (Quint 1967).
The late Kathy Charmaz conceived and popularised constructivist grounded
theory (Charmaz 2006, 2014) and it is fair to say she has made grounded theory
accessible for a whole new generation of users. She sought to free that gener-
ation of what she saw as some outdated epistemological assumptions of posi-
tivism in grounded theory, and located herself in the ‘interpretive turn’ that
took place at the beginning of the 21st century, where a growing number of
GROUNDED THEORY METHOD 17
scholars sought to move grounded theory away from its positivist foundations
(see, for instance, Bryant 2002). She states the following in Charmaz (2014):
(p. 12)
The first characteristic implies that researchers who leverage GTM only for
coding procedures are ignoring the main purpose of the method – which is to
build theory. Theory building is why grounded theory was developed in the
first place. Glaser and Strauss make a distinction between substantive theories
(pertaining to the phenomena at hand) and formal theories. This distinction is
discussed in more detail later in the book. In developing either type of theory,
the researcher needs to be capable of theoretical sensitivity. Theoretical sensi-
tivity is based on being steeped in the field of investigation and associated
general ideas (Glaser 1978) so that a researcher understands the context in
which the theory is developed. This concept of theoretical sensitivity is key –
how can we build theories ourselves, unless we understand what a theory is?
GROUNDED THEORY METHOD 19
He hastens to add though, that this applies only in the beginning, and that
when the theory is sufficiently developed, that the researcher needs to review
the literature in the substantive field and relate that literature to their own work
(Glaser 1992).
From my experience of working with postgraduates, and coding for the first
time, it’s very hard for those postgraduates not to impose what they have read
on the data in front of them. Being faced with the task of looking for emergent
concepts in the data, without any help from anything other than your own
mind, is a scary process – so small wonder that, when looking for patterns in
the data, people might want to fall back on what they have read already.
If, however, we privilege other theories, rather than looking at the data, we
lose what is for me the key delight – and the key edge of the method – what
Glaser (1992) calls ‘emergence’. The idea of emergence, for me, is that we stay
true to our data – that we look for what the data is telling us. Of course, the idea
of some inherent truth residing in the data depends on your point of view – I
prefer to think of constructing meanings about the data – but the idea that you
give the data due consideration, due respect, before imposing other theories on it,
makes perfect sense. It makes even more sense when we are dealing with new
phenomena, such as information technology, that has permeated most aspects of
social life. For instance, if we base our understanding of how people interact with
information technology on psychological theories, and those theories are based
on large samples of American undergraduate students, how relevant might be
the theory we are imposing? Far better then, to allow the data to tell its own story
in the first instance, build a theory and then subsequently engage your theory
with the theory you thought you might impose, initially. You can then see if your
emergent theory confirms or challenges existing theories. So, potentially, GTM
has a huge role to play in theory building, in all disciplines.
The third characteristic, constant comparison, is a key component of grounded
theory. Comparative analysis was a standard method in social research long
before 1967, but in GTM, it is a key part of the method. As discussed in Chapter
1, it is the process of constantly comparing instances of data labelled in one
category and comparing with other instances of data labelled for that category.
It is an incredibly simple, but deceptively powerful, rule of thumb for analysing
data. The process of constant comparison, in my view, allows the meaning and
construction of concepts to remain under review. Consciously comparing the
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»Voi saakeli!»
Sitten erosivat.
»Nyt, pojat!»
»Kuka se on?»
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Pitäköön nyt vahinkonaan…