RE: Tenant Guide - 409 West Pan Peninsula

This document has been signed electronically.

This document has been signed electronically using SignatureSense - the online document signing service.

A record of each signature applied to this document can be found in the "Signature Log" below.

Signature Log
The following parties have read and confirmed their agreement to the contents of this document.

Mr Bhupender Singh, Tenant

Date Agreed: 25-12-2023 15:15:11
Logged IP Address: 223.178.213.88
Signature Reference: 2E225C4A-6AB4-435D-BA45-EB68C6AC1B7A

Document Execution
SignatureSense bears witness to the execution of this document.

A secure version of this document is stored with SignatureSense.

Access to this document has been provided to all parties above.

www.signaturesense.com
When you apply to rent a property, the following matters will apply prior to the tenancy, during the
tenancy, and at the end of the tenancy. You should read this guide thoroughly to ensure that you
understand the rental process and your obligations as a tenant.
Once the Tenancy Agreement is signed, you will be bound by the terms. If you are unsure about
any of the contents in the Tenancy Agreement and/or feel you need further advice, you should
seek independent legal advice from a solicitor or Citizens Advice.

Part I: Guide to Renting a Property Part II: Move-in Monies 13

Acceptable Methods of Payment
Application Process 3 Account Details
Offer Value Added Tax (VAT)
Reservation Deposit Move-in Monies Required
Referencing
Tenancy Deposit Part III: Declaration 15

Tenancy Agreement 6
Tenancy Term
Binding Date
Early Termination
Joint Tenancies
Breach of the Tenancy Agreement
Renting with Pets
Building Rules
Parking

Before the Tenancy 8

Inventory and Check-in Report
Paperwork Checklist
Levels of Service
Rental Payments

During the Tenancy 9

Tenant Responsibilities
Taxation
Change of Circumstances
Property Visits

At the End of the Tenancy 11

Renewals and Notices
Necessary Work to Restore
Inventory and Check-Out Report
Final Rent and Deposit
Move Out

Chase Evans Information 12

Privacy
Complaints

MR.
Part I: Guide to Renting a Property

Application Process
Renting a property can be complicated, but Chase Evans will try to help make it simple and
straightforward. After you have found the ideal home, there will be many procedures waiting
ahead. Preparing all the documents and information you may need in advance can ensure that
the application and referencing process run smoothly.

OFFER Your holding deposit will be forfeit if:

Once you find a property to rent, we recommend you • you withdraw from the proposed agreement, or
make an offer promptly to secure it. The offer you • you provide false or misleading information, or
make must be as detailed and accurate as possible. • you fail the ‘right to rent’ check, or
We will put it forward to the landlord for consideration
and then negotiate the terms of that offer between you • you fail to take all reasonable steps to enter into a
and the landlord. Tenancy Agreement by the deadline for
agreement.
Following our negotiations, once the proposed tenancy
terms are agreed on, we will send confirmation emails
to both you and the landlord to finalise the terms of
REFERENCING
your offer. Any further changes to this will be regarded Referencing commences once the terms of the
as a new offer for the landlord to consider. tenancy have been agreed on, the offer has been
accepted by the landlord, and the holding deposit has
OFFER MADE WITHOUT PHYSICAL VIEWING been paid. Each prospective tenant, occupier, and
In some cases, you may not be able to view the guarantor will be referenced by an independent
property in person and your offer is made based on referencing agency. Referencing checks include:
photos and/or a video of the property. By signing the • Credit history check
declaration in this guide, you agree to take the
property on this basis. Once you sign the Tenancy • Voters roll confirmation
Agreement, you will be legally bound by it. • Landlords reference
• Employment reference
RESERVATION DEPOSIT • ‘Right to rent’ share code or entry clearance check
At the time of making an offer, we require a A link to the referencing agency website will be sent to
reservation deposit, equal to one week’s rent, to you so you can fill in the application form. All
reserve the property. Once the landlord accepts your applications must be completed within 24 hours of
offer, the agreed move-in date will become the receiving the link. To avoid any delay in the
deadline for agreement and the reservation deposit referencing process, we recommend you declare all
will become a holding deposit. the necessary information and inform all your referees
that they will be contacted.
Your holding deposit will be returned to you within 7
days if:
If you are applying for a new visa and it is still being
• you enter into a Tenancy Agreement with the processed, we will need your reference number and
landlord (holding deposit will be returned as a current address instead.
reduction in your move-in monies), or
Please ensure that the forms are completed
• the landlord withdraws from the proposed thoroughly and correctly. Should any information
agreement, or disclosed be deemed as false or misleading, this could
• a Tenancy Agreement is not entered into before result in the forfeiture of the tenancy and your holding
the deadline for agreement due to the fault of the deposit. If you have any questions about the forms,
landlord. please contact us before submitting them.

If you fail to pass the referencing criteria, you will not

be granted a tenancy.
3

MR.
PHYSICAL DOCUMENTS GUARANTOR (IF REQUIRED)
The referencing agency will ask you to provide the Depending on your circumstances, you may be asked
following physical documents. to provide a guarantor. The guarantor must reside in
England or Wales and also need to satisfy the
Proof of Identity – A certified and current valid referencing criteria.
Passport, to confirm your identity and nationality.
Chase Evans will request a copy of your passport at The guarantor will be included as one of the parties in
the time of receiving your holding deposit, and you the Tenancy Agreement, who guarantees and meets
need to bring your original passport to our office for the same obligations as the tenant during the whole
certification. period of the tenancy. The guarantor is jointly and
severally liable with the tenant, which means that the
Proof of Address – A Bank Statement or Utility Bill guarantor may have to pay the full costs of any breach
(excluding mobile phone bills, broadband bills, credit of the Tenancy Agreement, including rent arrears. A
card statements, and invoices) with your name at your copy of the Tenancy Agreement will be provided to the
current address, as stated on the reference application guarantor. The guarantor has to sign a legally binding
form. The document must be dated within 3 months of Deed of Guarantee. Legal and financial protection is
the date you begin referencing. An e-copy is available for student guarantors, further details can be
acceptable. If you have an original paper statement, provided on request.
you will be required to bring this to our offices to
certify. BANK ACCOUNT FOR RENTAL PAYMENTS
Student Tenants – Student tenants must provide a While completing the referencing form, if you are
copy of their student ID card and a letter from their asked for your bank account details, you should enter
university confirming their course and the duration of the account from which the rent will be paid each
the course. month. The rental payment for the property must come
from this account only.
All documents must be in colour. The above is also
applicable to any permitted occupier or guarantor. TENANCY DEPOSIT
‘RIGHT TO RENT’ CHECK The tenancy deposit, equal to five weeks’ rent, must
be paid before the start of the tenancy. The deposit
Under the Immigration Act 2014, landlords in England will be held in a separate client account by either the
are required to carry out ‘right to rent’ checks, which is landlord or Chase Evans, as a stakeholder, and
applicable to everyone, including British citizens, to protected by a government-approved deposit scheme.
ensure the individual has lawful status to reside in the The way in which the deposit is held will be clearly
UK. shown on your Tenancy Agreement.
If you are not a UK or Irish citizen, you need to have At the end of the tenancy, the deposit will be returned
either pre-settled/settled status in the EU Settlement after all deductions have been agreed on between you
Scheme or a valid visa. Nationals of the European and the landlord.
Union (EU), European Economic Area (EEA) and
Switzerland need to evidence their ‘right to rent’ in the GOVERNMENT-APPROVED TENANCY DEPOSIT
UK as well, either using their online immigration status PROTECTION (TDP) SCHEMES
(eVisa) or with a physical immigration document.
According to the Housing Act 2004, tenancy deposit
If you cannot provide physical documents, you will be held for an AST must be protected by a government-
subject to an online ‘right to rent’ check. You can approved TDP scheme. The schemes are as follows:
simply visit www.gov.uk/prove-right-to-rent to obtain
your share code, with which along with your date of • MyDeposits (https://www.mydeposits.co.uk)
birth, we can check with the Home Office for your ‘right • Deposit Protection Service (http://www.
to rent’. If you have already submitted a visa
depositprotection.com)
application and are still waiting for a decision, you can
provide us with your reference number instead. This • Tenancy Deposit Scheme (https://www.
process may take up to 72 hours. tenancydepositscheme.com)

MR.
Full details of the scheme which protects your security DEDUCTIONS FROM THE DEPOSIT
deposit will be clearly stated in the Tenancy
The Tenancy Agreement states how the tenancy
Agreement.
deposit will be dealt with at the end of the tenancy and
Further information can be obtained from the what you can expect to happen in detail.
government website at https://www.gov.uk/ tenancy-
The tenancy deposit cannot be used as the payment
deposit-protection.
for last month’s rent. At the end of the tenancy, no
deductions can be made from the deposit without the
DEPOSIT PAID BY THIRD PARTY
written consent of both parties. Deductions from the
If your tenancy deposit is paid by a third party, you deposit can include any damages, beyond fair wear
must inform us immediately, prior to the Tenancy and tear or any other breaches of the Tenancy
Agreement being prepared and the deposit being paid. Agreement. If there is a dispute regarding the
deductions, TDP will adjudicate and decide how the
A third party is anyone that is not a tenant named in deposit should be returned.
the Tenancy Agreement, including guarantors or
permitted occupiers. We will include the third party in Please be aware that the tenancy deposit does not
the clause of the Tenancy Agreement as an represent the limit of your liability to the landlord for
‘Interested Party’ and protect the deposit under the any breach of the Tenancy Agreement.
name of the interested party.
Under a joint tenancy, it is the responsibility of the
In this case, we need the following information and tenants to decide how the returned deposit should be
documents of the third party before the Tenancy allocated.
Agreement can be prepared:

• Proof of identity
• Proof of address
• A completed Third-party Information Form
(available on request)

If the third party is a company, we will ask for the

information and document listed below:

• Proof of address
• Memorandum of Association for the company or
certificate of corporation
• Articles of Association for the company
• A documentation to confirm the list of the
Beneficiaries along with proof of identity and proof
of address of the Beneficiary(s) owning 25% share
or more
• Letter confirming authorised signatory person
signing on behalf of company if not director

MR.
Tenancy Agreement
The Tenancy Agreement signed between the landlord and the tenant contains the rights and
responsibilities of each party during the tenancy. Make sure you understand all the terms and
points stated within it. Should you have any questions about the Tenancy Agreement, it is
essential for you to contact us for clarification. Once signed, the Tenancy Agreement will be a
binding contract between you and the landlord.

TENANCY TERM JOINT TENANCIES

Assured Shorthold Tenancy (AST) is the most When entering into a joint tenancy, you and your joint
common form of tenancy in England. The tenancy can tenants are bound by the Tenancy Agreement jointly
be for any period up to 36 months, either for a fixed or and severally.
open-ended (periodic) term.
The landlord can hold any individual tenant liable if
For a fixed term, it may have a break clause that you or your joint tenants fail to comply with the
allows you or the landlord to terminate the tenancy obligations of the Tenancy Agreement. In other words,
before the end of the fixed term by giving notice. The it is legitimate for the landlord to ask any tenant to pay
tenancy can only be terminated at the end of the fixed the full rent arrears, or other outstanding costs and
term, or in accordance with the break clause. You losses.
cannot break the tenancy earlier unless the landlord
agrees. A joint tenancy can only be terminated if all of the
tenants agree. An individual tenant cannot give notice
Following the end of the fixed term of your tenancy, if to end their responsibilities for the joint tenancy alone.
you do not enter into a further fixed term, it will Should an individual tenant wish to leave the tenancy,
become a periodic tenancy. In this case, all of the a Change of Occupant must be applied for.
obligations of your original Tenancy Agreement will
remain in force. Should you wish to end the tenancy, ADDITIONAL PERSONS RESIDING IN THE
you must give a one-month notice in writing. PROPERTY
Prior to entering into any negotiations to commence
BINDING DATE tenancy, you must inform us if you wish to have any
Please be aware that once the Tenancy Agreement is additional persons residing in the property, as this
signed by all parties, and executed by entering the requires approval from the landlord. The additional
binding date, the tenancy will be legally binding, persons include partners or spouses, family members,
regardless of whether you have taken up occupancy. friends, colleagues, or children.
The tenant will receive a signed copy of their Tenancy This declaration is a contractual requirement, which
Agreement on the move-in day. shall continue throughout the term of your tenancy,
regardless of any change of your circumstances.
EARLY TERMINATION
Failure to notify the landlord and obtain consent prior
Should the tenant wish to terminate a tenancy with the to the occupancy of any persons connected to you,
consent of the landlord before the end of the fixed may create a breach of your Tenancy Agreement with
term, the tenant will be liable to pay the rent until the the landlord, the landlord’s headlease agreement with
end of the fixed term or until a suitable replacement the freeholder and fail to meet the possible licensing
tenant is found. requirements implemented by the local council
The tenant will also be liable for any losses incurred by authority. If any such breach should result in penalty
the landlord, which may include costs for new tenants action against the landlord, you may be held liable by
referencing, check-in/out, deposit registration, tenancy the landlord for remedy.
agreement, marketing and advertising.

MR.
CHANGE OF OCCUPANT RENTING WITH PETS
During the term of a joint tenancy, should a tenant Should you have pets, it is your responsibility to inform
decide to vacate with the consent of the landlord and the landlord and obtain consent, which will be included
the other joint tenants, the other joint tenants will be in the Tenancy Agreement. Although the landlord can
responsible for finding a replacement or terminating reserve the right to prevent pets from the property, we
the existing tenancy and starting a new one with a will try to negotiate this between you and the landlord.
reduced number of joint tenants.
Insurance for property covering any potential damages
Any new tenants must pass the referencing process, caused by pets can increase the possibility of the
and in the case that the number of tenants is reduced, landlord accepting your tenancy with pets. There may
all existing tenants will have to be re-referenced at the also be a pet licence requested by the local council
new rental share amounts. The cost of referencing/re- authority and it is negotiable about who should be
referencing and the administration fee of changes to a liable for the cost of such a licence.
tenancy will be payable by the tenants.
Please note that some developments or buildings may
A change of occupancy or renewal for a further term prohibit pets.
may not be granted, if there is any outstanding rent or
costs incurred due to a breach of contract by the BUILDING RULES
tenant. At the end of the tenancy, any such amounts
due will be deducted from the security deposit. Tenants need to comply with the rules and regulations
of the building or the development.
The allocation of the security deposit should be
resolved between the joint tenants, including the For most new developments, residents can benefit
existing and new ones. During the tenancy, Chase from facilities, such as gym, swimming pool, spa,
Evans will not release any of the security deposit or cinema room, and communal area. Tenants should
collect additional deposit from the new tenant. follow the rules to ensure a good living experience for
However, we will update the details of the new tenant all the residents.
with the relevant deposit protection scheme.
The building management may charge a fee for usage
and/or an induction fee. Whilst we endeavour to
BREACH OF THE TENANCY AGREEMENT ensure you are aware of all the costs involved in the
Both the landlord and the tenant are responsible for renting process, the building management may alter or
carrying out the promises they have made in the change these at any time. Hence, we advise you to
Tenancy Agreement. If the tenant defaults on the confirm it with the concierge of the building.
agreement, the landlord can hold them liable. All buildings are smoke-free, and therefore, smoking is
Therefore, the landlord can charge the tenant for any strictly prohibited in the unit, including outdoor spaces
damage caused by them, by either recovering the such as balconies, and all communal areas.
money from the security deposit or taking action
against the tenant through the court for compensation. PARKING
In some circumstances, the landlord will be entitled to
bring the tenancy to an end and regain possession of For properties that include parking, you must adhere
the property by the court. to all rules of the building. The landlord will not be held
liable or responsible for any costs incurred due to your
Your responsibility for complying with the Tenancy breach.
Agreement will continue until the agreement is
terminated by mutual consent between the parties. Where parking permits are required, a valid parking
permit must be displayed throughout the tenancy.

MR.
Before the Tenancy
INVENTORY AND CHECK-IN REPORT LEVELS OF SERVICE
The Inventory and Check-in Report act as visual Chase Evans offers three levels of service to
records of the condition of the property and the landlords. As a tenant, you will be notified which level
contents in the property prior to the tenancy. of service applies to your tenancy, so you can be
Therefore, these documents will be used as evidence aware of who you should contact regarding various
at the end of the tenancy to determine if you should be matters.
held responsible for the damage (beyond fair wear and
tear) and the corresponding deductions from your Let-only Service – The landlord is responsible for all
security deposit to compensate the landlord. aspects of the tenancy. Therefore, you should liaise
with the landlord directly, including paying rent,
Where Chase Evans manages the property, we will reporting maintenance issues, renewals, deposit
arrange for an independent company to conduct the returns, and other general tenancy queries.
check-in at the beginning of your tenancy. The
company will alert us to any minor repairs and Letting & Rent Collection Service – Chase Evans is
maintenance that may be necessary. responsible for finding you a home and collecting the
rent. For all other aspects of the tenancy, you should
We suggest you attend the check-in inspection in liaise directly with the landlord. This includes reporting
person for your interest, as your deposit return will be maintenance issues, renewals, deposit returns, and
based on the comparison of records between the other general tenancy queries.
check-in report and the check-out report. If you are
unable to attend, you should arrange for a third party Letting & Property Management Service – Chase
to attend in your place and inform us in advance. Evans looks after all aspects of the tenancy on behalf
of the landlord. This includes paying rent, reporting
The landlord is responsible for the costs of preparing maintenance issues, renewals, deposit returns, and
the inventory and carrying out the check-in and check- other general tenancy queries. You should liaise
out inspections. directly with the dedicated property manager assigned
to you at the start of the tenancy.
PAPERWORK CHECKLIST
According to the legislation and regulations, the RENTAL PAYMENTS
landlord/agent must provide you with the following At the start of the tenancy, the tenant needs to set up
information and paperwork: a standing order for rental payment with the bank
account details listed in Part II (page 13) of this guide.
• Contact details of the landlord (including name,
The payment date on the standing order mandate
address, and numbers) should be 3 days before the rent due date to ensure
• A copy of the Energy Performance Certificate that the rent is received on time. The entire rent for the
• A copy of the Gas Safety Certificate (if applicable) property must be paid from one account only and you
• A copy of the Electrical Installation Condition should insert the QQ code supplied as the reference.
Report If a property is not managed by Chase Evans, the first
• The Government’s ‘How to Rent: the checklist for month’s rent should be paid to Chase Evans.
renting in England’ guide Subsequent rental payments must be paid directly to
• Local authority licence (if applicable) the landlord.
• Tenancy Agreement If rent is paid in advance rather than monthly, any
• Inventory and Check-in report subsequent instalments will be due 70 days prior to
the contractual due date.
Make sure you have the above documents at the start
of the tenancy. Should any of these documents be For overdue payments, a 3.0% interest, the Bank of
outstanding, please contact us promptly. England base rate, will be charged for each day that
the payment remains outstanding after 14 days.
Failure to pay your rent on time may result in the
landlord giving the notice to terminate the tenancy.

MR.
During the Tenancy
drill for the installation, you should ask for permission
TENANT RESPONSIBILITIES from your landlord or agent.

As a tenant, in addition to paying your rent on time, INSURANCE

you are also expected to take care of the property and
bills associated with it. The landlord is responsible for insuring the property
and the contents belonging to the landlord. Your
COUNCIL TAX AND UTILITIES belongings and anything you bring into the property
will not be covered by the landlord’s insurance.
The tenant is responsible for the payment of council
tax and all utility charges at the property for the We strongly recommend you consider insurance for all
duration of the tenancy. Where applicable, you will your possessions, as well as the fixtures and fittings
need to open accounts directly with the local council that you may be responsible for under the Tenancy
and utility providers/utility management companies. If Agreement. This can act as a form of protection for
the utility management company cannot arrange billing your deposit, should some accidental damage occur to
directly with the tenant and bill the landlord instead, we the property. Insurance policies for tenants can cover
will arrange for the tenant to be invoiced accordingly. perils such as theft, fire and escape of water.
Should you wish to change any of the existing utility
providers, you must advise the landlord/agent of that KEYS
change in advance. One full set of keys will be provided for each named
Council Tax – You will need to contact your local tenant/permitted occupier, including fobs, swipe cards,
authority/council to register for council tax. Chase and remotes. You should not have additional keys cut
Evans can direct you to the local authority. without the consent of the landlord/agent.

Electricity – To find the electricity service provider REPAIRS AND MAINTENANCE

please contact the Supplier Query Line on 0800 029
4285 or visit www.ukpowernetworks.co.uk During your tenancy, it is your responsibility to
promptly report any repairs or maintenance that may
Gas – To find the gas service provider, please contact be required in the property. Where the property is
the Supplier Query Line on 0870 608 1524 managed, you should contact the Chase Evans
maintenance team on 020 3869 2191 or email
Energy – Certain developments have a central Heat [email protected]. Otherwise
Interface Unit (HIU) that provides central space and please liaise with the landlord directly.
water heating. As a tenant, this fee will be payable by
you. If the development you are moving into is with Once you have agreed to have repairs or maintenance
this kind of system, we will provide you with full details. carried out in your presence, you are obliged to keep
the appointment. Otherwise, failure to do so will be
Water – Water supply in London is normally served by considered as a breach of contract and you will be
Thames Water. You still can visit charged for the call-out.
www.water.org.uk/advice-for-customers/find-your-
supplier to check just in case. To change your address You should not, under any circumstances, instruct any
with Thames Water, please contact 0800 980 8800. In contractor directly to attend the property, as this could
some cases, the water bill is included in the service result in you being held liable for any costs incurred
charge for the property and payable by the landlord. If relating to the call out, and/or invalidating any
so, Chase Evans will advise you on this. warranties in place.

Telephone – Where a previous tenant has failed to

cancel their telephone line, you can either contact the
line-takeover team of the certain provider or order a
new line with your chosen provider.
Television – It is your responsibility to ensure that the
property has a valid TV Licence, whether the television
is supplied by you or the landlord. To apply for a TV
licence, you can find more information at
www.tvlicensing.co.uk
Broadband – Feel free to pick the broadband provider
as you wish. At the end of your tenancy, you have to
cancel it. If your provider needs to

MR.
If the property you are about to rent is in a new-built CHANGE OF CIRCUMSTANCES
development, the property is likely to be under an
active warranty. In this case, we will instruct the If your circumstances change during the tenancy
developer’s maintenance team to attend the property and/or you start to receive housing benefits (or
for any repairs or maintenance. Please note that equivalent), you should inform your landlord/agent
developers and manufacturers are not in the same immediately. Failure to notify a change in
framework as us, so we cannot guarantee their lead circumstances can result in receiving notice to
time for dealing with reported issues, which can range terminate the tenancy.
from one to ten working days. However, Chase Evans
will try our best to push for any matters under the PROPERTY VISITS
guarantee to be resolved as soon as possible.
If Chase Evans manages the property, we will carry
TAXATION out property visits periodically. The primary purpose of
these visits is to identify any minor repairs or
All income generated from letting a property in the UK maintenance that may have become necessary.
is subject to UK tax regulations, and all landlords,
regardless of whether they are UK residents, must We will provide you with a minimum 24-hour written
comply with these. In most cases, the taxation on rent notice of any intended visit. As part of our
should be declared to His Majesty's Revenue and management service, Chase Evans should hold keys
Customs (HMRC) and paid by the tenant. to your property, which will only be used to gain
access if you are not present and have been notified
STAMP DUTY LAND TAX (SDLT) beforehand.
In accordance with Finance Act 2003, there is an In the case that we do not hold keys to the property,
SDLT chargeable if the rent for the whole fixed term of once you have agreed to have a property visit to be
the tenancy exceeds £125,000. And it will be your carried out in your presence, you are obliged to keep
responsibility to declare this to HMRC and pay the the appointment. Otherwise, failure to do so will be
according tax. considered as a breach of contract.

INCOME TAX FOR OVERSEAS LANDLORDS Where we do not provide a full management service,
the landlord will make arrangements directly with you
A non-resident landlord is defined as a person who for access to visit the property.
has a UK rental income and does not reside in the UK
for more than six months in a tax year.
Where Chase Evans collects the rent on behalf of a
non-resident landlord, we will take charge of
calculating and deducting the tax to be paid to HMRC.
If you pay rent directly to a non-residence landlord,
under the Taxation of Income from Land (Non-
residents) Regulations 1995, you must retain tax on
the rent and pay it to HMRC. To comply, you need to
follow the steps below:

• registering for the Non-resident Landlord Scheme

with HMRC within 30 days of the start of your
tenancy
• paying HMRC the income tax on a quarterly basis
30 days prior to each tax quarter day (1 January, 1
April, 1 July and 1 October)
• completing the NRLY form and submitting it to
HMRC
• completing the NRL6 form and supply the
certificate to your landlord each year by 5 July
• keeping records and copies for 4 years

Chase Evans will notify you if your tenancy requires

you to join the Non-resident Landlord Scheme. Further
information can be found at
www.gov.uk/guidance/paying-tax-on-rent-to-landlords-
abroad
10

MR.
At the End of the Tenancy
RENEWALS AND NOTICES PERSONAL POSSESSIONS
Prior to the end of the tenancy, we will contact both All your personal possessions should be removed
you and the landlord about your willingness to renew prior to the check-out inspection. We take no
the tenancy for a further fixed term. responsibility for any personal items left in the
apartment after the conclusion of the tenancy.
Should both parties wish to renew, we will renegotiate Furthermore, you will not be permitted to re-enter the
the terms of the new tenancy between you and the property after the check-out has been completed. If
landlord. You should make a firm decision promptly so any items are left in the property, you will be held
that a new tenancy agreement can be prepared and liable for the cost of removal and charged a daily rate
signed prior to the renewal date. of rent for the additional days until large or bulky items
that delay the start of a new tenancy are removed.
Should the landlord not wish to extend the tenancy, a
notice may be served upon you at least two months in
CARRY OUT MINOR REPAIRS
advance, advising you of the date that you need to
vacate the property. If you do not comply with the Make sure you fix all the decorative damage such as
notice, the landlord may take possession proceedings small holes caused by picture hooks or screws unless
against you. you have permission to use them. If you paint any wall
a different colour without the landlord's consent, you
Should you not wish to extend the tenancy, the must return them to their original colour. If there is any
tenancy will terminate at the end of the fixed term. If light bulb not working as they are at the start of the
instructed by the landlord, the property will be put back tenancy, you need to replace them.
on the market during the last two months of the term.
INVENTORY AND CHECK-OUT REPORT
NECESSARY WORK TO RESTORE
Chase Evans will arrange for an independent
At the end of your tenancy, the property should be left inventory company to check the property when the
clean and tidy, in the same condition and with the tenancy comes to an end.
contents in the same location as at the start of the
tenancy, and be ready for immediate re-occupation. The check-out will be conducted against the inventory
which is carried out at the start of the tenancy. Each
PROFESSIONAL CLEANING item on the inventory will be checked and any changes
will be noted. You will be provided the check-out report
The property will only be considered professionally
along with the working inventory as soon as possible.
cleaned by the independent inventory company when
They will list all significant variations to the property
no further cleaning is required to any areas of the
that have occurred during the tenancy. Should the
property.
report detail any items either missing or broken, you
An end-of-tenancy cleaning will be necessary to carry may be charged for the repair or costs to replace
out to avoid the possibility of a dispute regarding the them. The landlord will expect you to hand over the
deposit and any proposed deductions. We can property in the same condition as when you check in.
recommend a cleaning company with which we have a Fair wear and tear will be taken into consideration.
long-standing relationship on request, whose standard
of cleanliness is recognised by both the independent FINAL RENT AND DEPOSIT
inventory company and Chase Evans. We are not able to deduct any rental payments from
If the cleaning is not up to a professional standard, your deposit. If your final rent is less than the normal
cleaning companies (not introduced by us) will not be monthly rent, your final payment will be calculated in
permitted to re-enter the property after the end date of this way – monthly rental amount multiplied by 12,
your tenancy. Should any areas require further divided by 365, and then multiplied by the number of
cleaning, we will instruct the cleaner mentioned above days outstanding. This must be paid to us by the
to complete this. You will be charged a call-out fee normal rent due date. Please note that you will be
from your deposit accordingly. charged for a full day’s rent for the final day of your
tenancy. Any overpaid rent will be refunded to you
The contact details of the cleaner are available upon after you have vacated the property.
request, as well as a cleaning specification.
In addition, you need to contact your bank to cancel
your standing order. Should we have to return
overpaid rental monies to you, you will be charged an
administration fee for every overpayment received by
us.
11

MR.
Once the check-out has been completed, a copy of the
report will be sent to the landlord. The landlord will
Chase Evans Information
then assess if any deductions need to be made from
your deposit. We will refund your deposit by BACS
transfer with the authority and on behalf of the PRIVACY
landlord. Should the deposit be both protected and
held by a Tenancy Deposit Protection (TDP), it is your At Chase Evans, we are committed to safeguarding
responsibility to contact the TDP to arrange for the our clients’ privacy. We only collect the information
deposit to be returned to you. necessary to provide you with the services, products,
offers, or information that you have requested.
For joint tenants, the landlord may choose to pay the Personal information of both the landlord and the
remaining deposit to one of the joint tenants or split it tenant will be retained by the agent, along with present
between all joint tenants at the end of tenancy. It is and future addresses, in addition to other contact
tenants’ responsibility to decide how to allocate the details for each party which may be provided to each
returned deposit. other, utility suppliers, the local authority, authorised
contractors, any credit agencies, reference agencies,
MOVE OUT legal advisers, debt collectors or other relevant parties.
Before you move out, you need to complete the Our privacy policy can be found at
following steps. https://www.chaseevans.co.uk/privacy-policy or
requested from:
RETURN KEYS
The Data Controller
At the end of the tenancy, you must hand all keys Chase Evans Residential Ltd
(including fobs, remotes, permits, and utility Strata Tower
cards/keys) back to the landlord/agent. If any of the 10 & 12 Walworth Road
above are not returned, you will be charged for the London SE1 6EE
cost of changing any locks and keys. Under no E: [email protected]
circumstances you can change the locks without the
permission of the landlord, which will be considered a By submitting your information, you consent to its use
breach of the Tenancy Agreement. as set out in our privacy policy. If at any time you wish
your personal details to be amended or removed from
NOTIFY UTILITY COMPANIES our records, or you have opted in and no longer wish
to receive certain information, you can either email or
The final meter readings will be taken at the check-out write to us at the above address.
inspection. It is your responsibility to notify all relevant
utility companies of the date that you will vacate, pay COMPLAINTS
the final bills and close your utility account. You should
also provide them with the details of your forwarding Chase Evans is a member of the Property
address. Ombudsman Scheme – membership number is
T02100.
CHANGE OF ADDRESS
We are committed to providing the highest standards
Please provide us with your forwarding address in of service to all of our clients and customers. Should
writing. It is your responsibility to redirect your post you have any problems with our service, you can refer
from the address you are leaving. Chase Evans takes to our complaints procedure which can be found at
no responsibility to forward the post to you after you https://www.chaseevans.co.uk/complaints or
have vacated the property, and you will not be allowed requested from:
to go back and collect the post.
The Customer Services Manager
Chase Evans Residential Ltd
Strata Tower
10 & 12 Walworth Road
London SE1 6EE
E: [email protected]

12

MR.
Part II: Move-in Monies

The balance of all monies must be received by us as cleared funds 48 hours prior to your move-in
date. If your deposit is being paid by a third party, you must inform us and provide their details as
you will not be able to move in until we have that information.
Note: We do not accept cash or cash deposits or
ACCEPTABLE METHODS OF PAYMENT payment by credit card/non-EU debit card.
UK and EU Debit Card ACCOUNT DETAILS
Payments can be online via our Secure Link or
Tenant’s Portal, details of which will be sent to you on Acct. Name: Chase Evans Residential Ltd. Clients
request. Company credit/debit cards are subject to a A/C
surcharge of 2.5%.These may take 4 working days Acct. No.: 95735968
and must be made 5 working days prior to your move- Sort Code: 60-80-08
in date.
Bank Address: National Westminster Bank Plc
Bankers Draft Law Courts, Temple Bar Branch
PO Box 10720
These must be received at least 7 working days prior 217 Strand
to your move-in date. London
WC2R 1AL
Bank Transfer
Payments made by normal bank transfer may take 3 The following may be requested for international
working days and must be made 5 working days prior transfers:
to your move-in date.
IBAN: GB59NWBK60800895735968
International Transfer SWIFT: NWBKGB2L

Payments made by international transfer may take up VALUE ADDED TAX (VAT)
to 7 working days and must be made 10 working days
prior to your move-in date. VAT is chargeable at the prevailing rate (currently
20%). This rate may change from time to time and the
total cost will change accordingly. All fees contained
Chaps Transfer
within this agreement are shown inclusive of VAT.
These are same day transfers if made before 12:00
p.m. However, these would not be considered cleared Please make sure that all payments are clearly
until the following working day, and therefore, must be referenced with your surname and the unique QQ
made 3 working days prior to your move-in date. code that will be supplied to you by Chase Evans.

13

MR.
MOVE-IN MONIES REQUIRED

Property Address Postcode

Flat 409 West Tower, 1 Pan Peninsula Square E14 9HA

DEADLINE FOR AGREEMENT

Move-in Date 06/02/2024 Term (Months) 12

Break Clause 6 Agreed Rent Per Week £ 421.15

_____________________________________________________________________________________________

Rent per week £ 421.15

Rent to be paid £ 1824.98 Equivalent to 1

calendar month’s rent
in advance

Deposit £ 2105.75 Equivalent to 5 weeks’ rent

Other costs £

Total £ 3930.73

Less holding deposit £ 421

Balance to pay £ 3509.73

14

MR.
Part III: Declaration

I confirm that I have read and understood these guidelines.

Signature: bhupender singh, 25 Dec 23 Date:
_____________________________________________________________________________________
Print Name: Mr Bhupender Singh
_____________________________________________________________________________________

I confirm that I have read and understood these guidelines.

Signature: Date:
_____________________________________________________________________________________
Print Name:
_____________________________________________________________________________________

I confirm that I have read and understood these guidelines.

Signature: Date:
_____________________________________________________________________________________
Print Name:
_____________________________________________________________________________________

I confirm that I have read and understood these guidelines.

Signature: Date:
_____________________________________________________________________________________
Print Name:
_____________________________________________________________________________________

15

MR.
Updated on 11 July 2023

16

MR.
 17

MR.