Health and Safety Handbook

Health and Safety Handbook
Prepared by
Citation Ltd
03/8/2018
Table of Contents
Item Title Page
Number
1 Amendment Record 5
2 Introduction 6
3 Health And Safety Policy Statement 7
4 Environmental Statement 8
5 Food Safety Statement 9
6 Safety Management Structure 10
7 Employers Responsibilities 11
8 Access and Egress 15
9 Accident Reporting 16
10 Alcohol and Drugs Misuse. 19
11 Asbestos - for Those in Control of Premises 21
12 Bed Rails 23
13 Blood-Borne Viruses (BBV) 24
14 Body and Fashion Jewellery 25
15 Compressed Gas Cylinders 26
16 Construction Design And Management Regulations (CDM) 2015 27
Responsibilities
17 Contractors 28
18 Control of Substances Hazardous to Health (COSHH) 30
19 Dermatitis 32
20 Diabetes 34
21 Disciplinary Rules 36
22 Display Screen Equipment (DSE) 37
23 Doors 38
24 Driving At Work 39
25 Drugs and Medicinal Preparations 43
26 Electricity 45
27 Emergency Plan 47
28 Epilepsy 48
29 Events Safety 50
30 Fire 51
31 First Aid In The Workplace 53
32 Gas Safety 54
33 Glass and Glazing 55
34 Hand Protection - Latex Gloves 56
Copyright Citation Ltd Version 4.1

35 Hazard Reporting 58
36 Health Surveillance 59
37 Housekeeping 60
38 Information, Instruction, Supervision and Training 61
39 Kitchen Safety 62
40 Ladders and Stepladders 64
41 Laundry Work 67
42 Legionella 68
43 Lifting Equipment 69
44 Lighting 70
45 Lone Working 71
46 Maintenance 72
47 Manual Handling 73
48 Minibuses And Minibus Outings 74
49 Monitoring, Inspection And Review 76
50 New And Expectant Mothers 77
51 Oxygen 78
52 People moving and handling 79
53 Personal Hygiene - Food Areas 80
54 Personal Protective Equipment 81
55 Pest Control 82
56 Portable Electrical Appliances 83
57 Prevention And Control Of Infection 84
58 Risk Assessment 85
59 Safety Signs 88
60 Smoking In The Workplace 90
61 Stress 91
62 Violence And Aggression 93
63 Visit By An Enforcement Officer 94
64 Waste Disposal 95
65 Water Temperature And Hot Surfaces 97
66 Welfare 99
67 Wheelchair Use 100
68 Work At Height 102
69 Work Equipment 103
70 Workplace Transport - Short Version 104
71 Young Persons 105

72 Receipt Of Health And Safety Handbook 108

Amendment Record
Version Date Author Version Comment
2.0 17/05/2017 Lee Mockridge Overview of all text

formatting &
grammar.
3.0 04/07/2017 Lee Mockridge Review of Lone

Working and Method
Statement Policy &
Handbook
Arrangements.
Continued
formatting
improvements.
4.0 16/12/2017 Lee Mockridge All arrangement

format update,
review of mobile
phone use
arrangement,

Introduction
In compliance with the requirement of Section 2 of the Health and Safety at Work etc.
Act 1974, Forest Healthcare Ltd are effectively discharging their statutory duties by
preparing a written Health and Safety Policy. A copy of the policy and associated
employee handbook, which outline our health and safety arrangements and
organisational structure, are held at Forest Healthcare Ltd’s main place of business.
Forest Healthcare Ltd are aware that in order to ensure the health and safety policy is
maintained effectively; it is essential that all references and information are up-to-date
and accurate. Should any changes occur within the business e.g. introduction of new
processes or systems etc. or, if changes occur that impact on the organisation of health
and safety responsibilities, a nominated representative will liaise with Citation Ltd, whose
Health and Safety Consultants will advise on any policy updates that are needed and
arrange for such amendments to be forwarded.
The health and safety policy and management system requires constant monitoring by
Forest Healthcare Ltd’s management and reviewed particularly following changes to the
business and following accidents or incidents to ensure continual legal compliance.
Citation will review the policy at the time of annual inspection.
In order for Forest Healthcare Ltd to discharge its statutory duties, employees are
required by law, to co-operate with management in all matters concerning the health,
safety and welfare of themselves and any other person who may be affected by their
acts or omissions whilst at work. Forest Healthcare Ltd encourages all employees to
inform management of any areas of the health and safety policy that they feel are
inadequate or misrepresented to ensure that the policy is maintained as a true working
document.
Copyright Citation Ltd Version 4.1 6

Health and Safety Policy Statement
The following is a statement of the Care Home’s health and safety policy in accordance
with Section 2 of the Health and Safety at Work etc. Act 1974.
It is the policy of Forest Healthcare Ltd to ensure so far as is reasonably practicable, the
health, safety and welfare of all employees working for the company and other persons
who may be affected by our undertakings.
Forest Healthcare Ltd acknowledges that the key to successful health and safety
management requires an effective policy, organisation and arrangements, which reflect
the commitment of senior management. To maintain that commitment, we will
continually measure, monitor, improve and revise where necessary, an annual plan to
ensure that health and safety standards are adequately maintained.
The Chief Executive Officer will implement the health and safety policy and recommend
any changes to meet new circumstances. Forest Healthcare Ltd recognises that
successful health and safety management contributes to successful business
performance and will allocate adequate finances and resources to meet these needs.
The management of Forest Healthcare Ltd looks upon the promotion of health and safety
measures as a mutual objective for themselves and employees. It is therefore, the policy
of management to do all that is reasonably practicable to prevent personal injury and
damage to property. Also, the organisation aims to protect everyone, including visitors
and members of the public, insofar as they come into contact with our activities, from
any foreseeable hazard or danger.
All employees have duties under the Health and Safety at Work etc. Act 1974 and are
informed of their personal responsibilities to take due care of the health and safety of
themselves and to ensure that they do not endanger other persons by their acts or
omissions. Employees are also informed that they must co-operate with the organisation
in order that it can comply with the legal requirements placed upon it and in the
implementation of this policy. Forest Healthcare Ltd will ensure continued consultation
with the workforce to enable all viewpoints and recommendations to be discussed at
regular intervals.
The organisation will ensure a systematic approach to identifying hazards, assessing the
risks, determining suitable and sufficient control measures and informing employees of
the correct procedures needed to maintain a safe working environment. We will provide,
so far as is reasonably practicable, safe places and systems of work, safe plant and
machinery, safe handling of materials and substances, the provision of adequate safety
equipment and ensure that appropriate information, instruction, training and supervision
is given.
We regard all health and safety legislation as the minimum standard and expect
management to achieve their targets without compromising health and safety.
A signed copy of this statement is available on request.

Environmental Statement
We are committed to preventing pollution and to complying with all relevant

environmental legislation, regulations and other environmental requirements.
We will regularly evaluate the environmental impact of our activities, products and
services and we will take action to continually improve our environmental performance.
It is our policy to:
 Minimise the use of energy, water and natural resources
 Minimise waste through prevention, re-use and recycling where possible
 Dispose of waste safely and legally
 Avoid the use of hazardous materials, where practical
 Work with environmentally responsible suppliers
 Prevent environmental damage and minimise nuisance factors such as noise

and air pollution.
We will define environmental objectives, targets and improvement actions that are
related to this policy and to our significant environmental aspects. We will regularly
evaluate progress.
We are committed to providing relevant environmental training and promoting

environmental awareness to employees and, where appropriate, to suppliers and to
communicating our environmental performance.
We will implement processes to prevent environmental non-conformities and to ensure

that we are prepared to deal with potential environmental emergencies.
This policy will be regularly reviewed and updated to take account of organisational
priorities and changes, environmental legislation and best practice.

Food Safety Statement
Employees have a statutory duty to take care of themselves and others who may be
affected by their acts or omissions. To enable these duties to be accomplished it is Forest
Healthcare Ltd intention to ensure that responsibilities for food safety matters are
effectively assigned, accepted and fulfilled at all levels within our organisation.
As far as is reasonably practicable, we shall ensure that:
 Adequate resources are provided to ensure that proper provision can be made
for food safety
 Risk assessments are carried out and periodically reviewed in accordance with
the HACCP’s
 Systems of work are provided and maintained that are safe and without risks
to food safety
 Arrangements for use, handling, storage and transport of articles and

substances for use at work are safe and without risks to health
 All employees are provided with such information, instruction, training and
supervision as is necessary to secure their safety and health at work, the
safety of others who may be affected by their actions and the safety of food on
the premises
 Where appropriate, health surveillance will be provided to employees
 The provision and maintenance of all plant, machinery and equipment to

ensure it is safe and without risk to health or food safety
 The working environment of all employees is safe and without risk to health or
food safety and that adequate provision is made with regard to the facilities
and arrangements for their welfare at work
 The place of work is safe and that there is safe access to and egress from the
workplace
 Monitoring activities are undertaken to maintain agreed standards
 All food prepared or stored on the premises complies with all food safety
requirements and is of the nature, substance and quality demanded.
It is the duty of all employees at work:
 To take reasonable care for the health and safety of themselves and of other
persons who may be affected by their acts or omissions at work and operate
with us in fulfilling our statutory duties
 Not to interfere with or misuse anything provided in the interest of health and
safety.

Safety Management Structure

Employer’s Responsibilities
As employers we have a duty to all employees, casual workers, part-time workers,

trainees, visitors and sub-contractors who may be in our workplace or use work
equipment provided by us. Consideration will also be given to our neighbours and the
general public.
Management will ensure they:
 Assess all risks to worker’s health and safety and bring the significant findings
to the attention of employees
 Provide safe plant and equipment that is suitably maintained
 Provide a safe place of work with adequate facilities and safe access and
egress
 Provide adequate training and information to all employees
 Have provisions in place to guarantee that articles and substances are handled
and stored in a proper manner
 Provide health surveillance to employees where it is deemed necessary
 Appoint competent persons to help comply with health and safety law
 Provide employees and other workers who have little or no understanding of

English, or who cannot read English, with adequate supervision, translation,
interpreters or replace written notices with clearly understood symbols or
diagrams.
Employees Responsibilities
The Health and Safety at Work etc. Act 1974 details two main sections which employees
are required to comply with. These are: -
 All employees have a duty of care under the Health and Safety at Work etc.
Act 1974, section 7, to take reasonable care of himself/herself and any other
person who may be affected by their acts or omissions at work
 In addition to the above, Section 8 states that under no circumstances shall

employees purposely or recklessly interfere or misuse anything provided in the
interest of safety or welfare, lifesaving equipment, signs or firefighting
equipment
 Employees also have a duty to assist and co-operate with Forest Healthcare
Ltd and any other person to ensure all aspects of health and safety legislation
are adhered to.

Employees are obliged to:
 Always follow safety rules, avoid improvisation and comply with the health and
safety policy
 Only perform work that they are qualified to undertake
 Always store materials and equipment in a safe manner
 Never block emergency escape routes
 Always practice safe working procedures, refrain from horseplay and report all
hazards and defective equipment
 Always wear suitable clothing and personal protective equipment for the task
being undertaken
 Inform the First Aider or Appointed Person of all accidents that occur.
The Management of Health and Safety at Work Regulations require all employees to: -
 Utilise all items that are provided for safety
 Comply with all safety instructions
 Report to management anything that they may consider to be of any danger
 Advise management of any areas where protection arrangements require

reviewing.
Sub-Contractors/Self-Employed Personnel Responsibilities
Will be made aware of the organisation’s health and safety policy, safety rules and:
 Will be fully aware of the responsibilities and requirements placed upon them by
the Health and Safety at Work etc. Act 1974 and other relevant legislation
 Will comply with all instructions given by management
 Will co-operate with Management to ensure a high standard of health and safety
on all contracts with which they are involved
 Will carry out risk assessments in relation to their activities, ensure that adequate
health and safety arrangements are implemented and co-operate as necessary
with all affected parties
 Will comply with signing in and out procedures.

Information For employees
Information regarding health and safety law is provided in a number of ways:
 Employees are provided with a copy of the ‘Employee handbook’
 The approved poster “Health and Safety Law – What You Should Know” is
displayed on the premises. This poster is completed with address of the local
enforcing authority, the Employment Medical Advisory Service (EMAS) etc. and
names of responsible persons
 Management and employees have access to our Health and Safety

Management System that contains all relevant information with regard to
recording and monitoring procedures.
Joint Consultation
The Health and Safety (Consultation with Employees) Regulations require all employers
to consult with their employees who are not represented by safety representatives, as
detailed in the Safety Representatives and Safety Committees Regulations.
We recognise the importance and benefits to be gained by consultation and will maintain
clear avenues of communication to ensure effective consultation between management
and employees. It is the responsibility of management to ensure that consultation takes
place in good time on matters relating to employees health and safety at work.
If at any time the method of consultation becomes ineffective due to the size or nature
of the Care Home then the organisation will recognise the rights of employees or groups
of employees to elect one or more persons to act as their representative for the purpose
of such consultation.
Health and safety will be on the agenda of all management meetings. Items that may
be included in the meeting are:
 Review of accident statistics, near misses and trends
 New legislation
 Compliance with the objectives of the health and safety plan
 Occupational health issues
 Introduction of new technology
 Result of health and safety audits
 Review of significant findings identified by reports produced by Citation Ltd
 Completion of corrective actions
 Review of training needs.
Citation Ltd along with other professional bodies will inform senior management of any

relevant changes to health and safety. Management will disseminate this information to
all relevant employees.
If any visitors or customers raise any concerns with regard to health and safety, senior
management will investigate the issue and if required, take appropriate action to deal
with the matter.

Access And Egress
Description
Safe access and egress includes movement of persons, equipment and vehicles into,
around and out of the Home. The safety and security of service users in particular, may
be affected by breaches of security systems designed for their protection.
Associated Hazards
 Breaches of Security
 Vehicle movement
 Uneven surfaces/obstructed floors
 Snow, ice, leaves, algae, polished floors, wet floors
 Falling objects
 Trailing cables, loose carpets, etc
 Opening in the floor/ground
 Unsuitable/insufficient lighting.
Employees will:
 Remain vigilant and immediately report any suspected breaches of security
 Report to the Duty Manager, any situation where safe access and egress is
restricted or obstructed so that arrangements for the appropriate remedial
action can be taken
 Regularly check that there is sufficient space to move about their work area
freely and where necessary report any problems
 Follow advice and information given by the employer in relation to safe access
and egress
 Wear appropriate footwear and take care when walking around the premises
 Not leave equipment, tools, cables and rubbish to cause obstructions or

tripping hazards in work areas.

Accident Reporting
Description
There are many hazards present in all care establishments. Control measures, when
implemented, should reduce the risks from those hazards to a level as low as is
reasonably practicable in order to prevent accidents and cases of ill health. This
arrangement provides advice and guidance to all employees together with the
information necessary for the reporting and subsequent investigation of accidents,
incidents and near misses. An accident is an unplanned event that results in personal
injury or damage to property, plant or equipment. A ‘near miss’ is any incident, accident
or emergency which did not result in an injury.
Death
 Workers and non workers who have died of a work related accident.
Specified Injuries
 Fractures, other than to fingers, thumbs and toes
 Amputations
 Any injury likely to lead to permanent loss of sight or reduction in sight
 Any crush injury to the head or torso causing damage to the brain or internal
organs
 Serious burns (including scalding) which:-
o covers more than 10% of the body, or
o causes significant damage to the eyes, respiratory system or other

vital organs.
 Any scalping requiring hospital treatment
 Any loss of consciousness caused by head injury or asphyxia
 Any other injury arising from working in an enclosed space which:-
o leads to hypothermia or heat-induced illness, or
o requires resuscitation or admittance to hospital for more than 24

hours.

Over Seven-Day Injury
This is an injury, which is not major but results in the injured person being away from
work or unable to carry out their normal duties for more than seven days. Apart from
the day of the accident, weekends and days that would not normally be worked, such as
rest days, are counted.
Occupational Disease
 Severe cramp of the hand or forearm
 Occupational dermatitis
 Any occupational cancer
 Occupational asthma
 Any disease attributed to occupational exposure to a biological agent.
Dangerous Occurrence
There are 27 dangerous occurrences which are relevant to most workplaces, e.g.:
 Collapse, overturning or failure of load bearing parts of lifts and lifting

equipment
 Electrical short circuit or overload causing fire or explosion
 Collapse or partial collapse of scaffold over 5 metres high or which has been
erected near water where there is the potential of drowning after a fall.
People Not at Work
 A member of the public or person who is not at work has died
 A member of the public or a person not at work has suffered an injury and is
taken from the scene of the accident to hospital for treatment to that injury.
In addition Forest Healthcare Ltd will ensure that:
 All accidents and incidents, however minor, will be investigated to ensure the
appropriate action is taken to prevent recurrence. In the majority of cases, the
details contained within the accident book will constitute an investigation
 The risk assessments (including where appropriate, service user risk

assessments) will be reviewed and where necessary, further control measures
will be introduced
 Improvement strategies will be implemented to help prevent or minimise

occurrences, thus reducing future risk of harm

 Service user accidents are reported to the relevant care authority in line with
local protocols.
Any employees who is involved in, or aware of, an accident at work, must follow the
accident reporting procedure and inform the care establishment manager or senior
person on duty, either verbally or in writing as soon as possible after the accident
occurs. The nominated person will complete the necessary documentation including
accident book entry, investigation and comply with any notification and reporting
requirements.

Alcohol and Drugs Misuse
Description
There is evidence that the effects of drinking alcohol, or drug use or misuse, can reduce
personal performance and potentially increase absence rates. Any form of drug or
alcohol related problem is a very serious matter and in some circumstances may be a
criminal offence. The scope of this policy extends to alcohol, illicit drugs or substances
and over-the-counter or prescription medication if abused or taken in an irresponsible
manner.
Associated Hazards
 Impairment of co-ordination
 Inability to drive or use equipment safely
 Lack of awareness, judgment and sense of danger
 Heightened sense, and use of, aggression towards others
 Overconfidence in potentially dangerous situations.
Disciplinary Procedures
 If an alcohol or drug related problem comes to light that results in

unacceptable behaviour or performance it may be dealt with in accordance
with Forest Healthcare Ltd‘s disciplinary or capability procedures
 Behaviour or performance which is found to be unacceptable and related to

alcohol or drug abuse, may, depending on the circumstances of the individual
case, result in summary dismissal.
Employees will:
 Inform the Home Manager if they are taking any prescription medications that
may affect their ability to safely operate vehicles, equipment, machinery or to
carry out any care related activities
 Not attend for work at any time whilst under the detrimental influence of
alcohol or drugs
 Seek help voluntarily if they recognise they have an alcohol or drug related
problem
 Inform the Senior Person Present if they are aware that

any employees have an alcohol or drug related problem that is affecting their

work. This will ensure that employees receive the necessary support and
assistance.

Asbestos - For Those In Control Of The Premises (Duty
Holder)
Description
Thousands of commercial, industrial, residential, agricultural, school and public buildings

built or refurbished before 2000 are likely to contain asbestos containing materials
(ACMs). Workers engaging in maintenance, repair, refurbishment, alteration or
demolition activities could be exposed to asbestos fibres which can be released from
asbestos containing materials such as roofing sheets, ceiling tiles, pipe insulation or
lagging.
Inhaling air containing asbestos fibres can lead to asbestos-related diseases, mainly
cancers of the lung and chest lining. Asbestos is a prohibited substance and is classified
as a Category 1 carcinogen.
Associated Diseases
 Asbestosis
 Mesothelioma
 Lung cancer
 Pleural thickening and pleural plaques.
These diseases can take between 15 to 60 years to develop and can prove fatal.
Work undertaken on asbestos containing materials is categorised as either: -
Licensable work: this involves working with the most dangerous asbestos containing
materials, e.g. sprayed insulation, lagging and asbestos insulating board. Organisations
that work with such types of asbestos must be licensed by the Health and Safety
Executive (HSE) and must also notify the HSE of any licensable work they plan to
undertake.
Non-Licensable work: this normally involves work with asbestos containing materials
which is sporadic and of low intensity and will not, if determined by risk assessment,
expose employees to asbestos fibres above the legal control limit. Anyone undertaking
non-licensed work must be suitably trained and competent.
Notifiable Non-Licensed Work (NNLW): Certain non-licensable works is also

notifiable to the HSE. However, the following activities are exempt from notification: 1.
short, non-continuous maintenance task whilst working only with non-friable asbestos
containing materials, 2. removal, without deterioration of non-degraded materials where
the asbestos is firmly contained within a matrix, e.g. cement or plastic, 3. where the
asbestos containing materials are in good condition and are being sealed or encapsulated
4. air monitoring and control or collection and analysis of asbestos samples.

Employees will: -
 Report immediately to the Home Manager any damage to the building or

building materials
 Not work on the building structure or equipment, e.g. walls, ceilings, fuse
boxes, etc. unless instructed by Forest Healthcare Ltd and have been suitably
trained
 Follow all information, instruction and training given to prevent injury or ill
health.

Bed Rails
Description
Manufacturers intend their bed rails to be used to prevent bed occupants from falling out
of beds and sustaining injury. They are not designed or intended to limit the freedom of
people by preventing them from leaving their beds voluntarily, nor are they intended to
restrain people whose condition disposes them to erratic or violent movement.
There are many different types, designs and sizes of bed rails on the market, having a
variety of fittings and operation methods. There is also a wide range of beds on the
market: divans, wooden and metal bedsteads, hospital type beds, adjustable beds, etc.
The possible combination of bed rails and beds, together with the uniqueness of each
bed occupant, requires careful management.
Associated Hazards
 Incompatibility with bed/mattress
 Incorrectly fitted and incorrectly adjusted bedside rails
 Poorly maintained bed rails
 Bed rails unsuitable for the occupant, e.g. inappropriate use/restraint
 Falls from height.
Employees will:
 Use work equipment safely and in accordance with the information, instruction
and training provided by the Home
 Read and comply with the general risk assessment in place for the use of bed
rails in the Home
 Read and comply with service user specific risk assessments relating to the
use of bed rails
 Check bed rails for correct fitting and defects every time they are used
 Immediately report to the person in charge of the Home:
o any faults or failing relating to the bed rails - do not attempt

temporary alterations or repairs
o any accident or incident, irrespective of how minor, relating to the

use of bed rails.

Blood-Borne Viruses (BBV)
Description
Due to the nature of our work activities Forest Healthcare Ltd recognises that there is a
potential risk of employees coming into contact with Blood-Borne Viruses (BBV), e.g.
Hepatitis and Human Immunodeficiency Virus (HIV). Much depends on the nature of the
exposure. Not all exposures result in infection. These arrangements are made to reduce
the risk as low as is practicable.
To reduce the risks from these viruses the company will assess the potential and
introduce controls to reduce the risk.
Associated Hazards
 Direct contact with infected blood
 Contact with soiled bedding or clinical dressings
 Spills and contact with body fluids
 Needle stick injuries.
Employees will: -
 Adhere to the Home’s protocols and procedures applicable to infection control
 Immediately report any spillage of bodily fluids and arrange for suitable
isolation and cleaning as per their level of training
 Report to the Home Manager, in confidence, if they become aware that they
have or are a carrier of a BBV if it is relevant to their employment
 Be aware of the location and proper use of personal protective equipment, and
to use only the materials provided for disinfection or removal of a potential
source of infection
 Control surface contamination during sanitising operations by containment and

decontamination
 Dispose of all contaminated waste in accordance with the Home’s procedures
 Ensure where appropriate, that all contaminated linen is suitably bagged
 Comply with standard precautions including the steps to be taken immediately

following a potential exposure.
NOTE: Any worker who suspects that he/she may have been exposed to a blood borne
infection through work, must seek professional advice and diagnostic testing.

Body And Fashion Jewellery
Description
The wearing of body jewellery and fashion jewellery at work could lead to injury or ill
health. Body jewellery includes navel rings, lip studs, tongue studs and eyebrow studs,
amongst others.
Associated Hazards
 Infection/cross infection
 Injury to the wearer (i.e. rips or tears) or to others
 Entanglement in equipment or clothing
 Risk of standards of hygiene in clinical and in food preparation areas.
Note: the list of hazards associated with the wearing of jewellery is not exhaustive.
Employees responsibilities are to take care of themselves and others in work activities
during which jewellery is worn and to have regard to the following: –
 Comply with the Home’s jewellery policy
 Take care of themselves and others engaging in work activities where

jewellery is permitted to be worn
 Ensure that jewellery where permitted, is unobtrusive when worn
 Report any instances of infection arising from piercing(s).

Compressed Gas Cylinders
Description
Accidents involving gas cylinders can be very serious and may result in major injuries or
death.
The term ‘gas cylinder’ includes varying types of pressure vessel used to transport and
store gas under pressure. They are used for different purposes. e.g., oxygen
supply, anaesthetic gas supply, in heating appliances and in fire fighting appliances.
Associated Hazards
 Fire and explosion
 Manual handling
 Unsecure or unstable gas cylinders
 Accidental release or leaks of hazardous substances
 Cold surfaces.
Employees Will:
 Undertake training in the safe use of compressed gas and follow information
and instruction provided
 Wear any personal protective equipment (PPE) issued
 Report any damage to cylinders or attachments
 Do not drop, roll or drag gas cylinders
 Use equipment provided by the Home to handle cylinders.

Construction, Design And Management
(CDM) 2015 Responsibilities
Description
 The Construction (Design and Management) (CDM) Regulations 2015 cover a

very broad range of construction activities such as building, civil engineering,
construction work, demolition, site preparation, site clearance, renovation,
decoration, installation, maintenance, and dismantling of structures
 Under the CDM Regulations, legal duties apply to the following duty holders;
Clients, Designers, Contractors and Workers for all construction projects even
for simple, short duration work. Additional duty holders called ‘Principal
Designer’ and ‘Principal Contractor’ are legally required to be appointed where
projects involve or are likely to involve more than one Contractor working on
the project at any time. CDM applies to both non-domestic and domestic
premises.
Employees are those who work for Contractors and for all projects they will:
 Take care of their own health and safety and to others who may be affected by
their actions
 Read and understand health and safety information provided to them
 Follow site rules
 Attend any relevant induction or training courses
 Report any accidents, incidents or risks that might be a danger to themselves

and others
 Liaise with the site safety representative on health and safety matters
 Co-operate with others and follow reasonable directions from duty holders.

Contractors
Description
A contractor is anyone who is undertaking work on our behalf but is not a direct
employee. Contractors, including self-employed workers, may be employed to undertake
a variety of jobs on our behalf including maintenance, repairs, installation, construction,
window cleaning, engineering. Work undertaken for a client by a contractor is usually
covered by a civil contract.
Whilst it is good practice for health and safety requirements to be written into such
contracts, health and safety responsibilities are defined by criminal law and cannot be
passed on to another by a contract.
Thus, in any client/contractor relationship, both parties will have duties under health and
safety law. Contractors activities may put the client’s own employees at risk.
Associated Hazards
 Movement of site traffic
 Excavations
 Working at height
 Manual handling injuries
 Hazardous materials/substances
 Contaminated land.
Contractor’s/Sub-Contractor’s Responsibilities
All sub-contractors undertaking work on our behalf:
 Must accept responsibility for complying with the provisions of the Health and
Safety at Work etc. Act 1974 and all other relevant statutory provisions in
respect of the work comprising the contract
 Must provide suitable and appropriate supervision to plan, control and monitor
their operations having carried out risk assessments for the work
 Must agree risk assessments and any method statements with the person in
charge of the site before work commences
 Must inform Forest Healthcare Ltd of any unforeseen hazards arising from the
work to enable the necessary precautions to be put in place
 Shall undertake electrical work and work involving the use of electrical tools
and equipment in accordance with the appropriate regulations and industrial
guidance

 Must ensure plant and machinery brought on site is fully guarded and complies
with the requirements of the Provision and Use of Work Equipment Regulations
(PUWER)
 Must make available for inspection, test certificates issued by a competent

person for equipment such as lifting equipment, air compressors and pressure
plant
 Must report all accidents to the client immediately so that they can record the
incident in the accident book.
Employees will:
 Immediately report any unsafe practices or concerns to the senior person

present.

Control of Substances Hazardous to Health (COSHH)
Description
Using or handling hazardous substances and medicines or drugs at work may

put employees health at risk. Employers are legally required in terms of the Control of
Substances Hazardous to Health Regulations (COSHH), to control exposure to hazardous
substances and to prevent ill health to employees and others who may be exposed.
Hazardous substances include: -
 Substances used directly in work activities (e.g. medicines, cleaning agents,

disinfectants, paints, adhesives etc,)
 Naturally occurring substances (e.g. latex, dust)
 Biological agents (e.g. bacteria and other micro-organisms)
 Substances generated during work activities (e.g. fumes, dust, waste).
Effects from exposure to hazardous substances can range from mild irritation to acute or
chronic illness or even death.
Associated health issues may include: -
 Skin irritation
 Asthma or other lung disease
 Loss of consciousness
 Infection from bacteria and/or micro-organisms
 Cancer
 Possible irreversible effects, e.g. infertility.
N.B. This list is not exhaustive.
Forest Healthcare Ltd will also consider the risks to other persons who may come into
contact with hazardous substances, particularly vulnerable groups, e.g. service users,
visiting children and women of childbearing age, and will implement the necessary
controls to minimise or eliminate harm.
Note: controls need to include not exceeding any assigned legal Workplace Exposure
Limits (WEL) or that exposure to asthmagens, carcinogens and mutagens are reduced to
as low as is reasonably practicable.
Employees will: -

 Take part in training programmes
 Observe container hazard symbols and instructions
 Follow safe working practices when using hazardous substances
 Report any concerns to the Home Manager or senior person on duty
 Wear, use correctly and maintain any Personal Protective Equipment (PPE) and
respirable protective equipment (RPE) provided
 Return all hazardous substances to their secure location after use
 Observe all control measures correctly.

Dermatitis
Description
The word ‘Dermatitis’ derives from the Greek words for skin, “derma” and
inflammation, “itis”. Dermatitis is a skin condition usually caused by contact with
something that irritates the skin or causes an allergic reaction. Contact Dermatitis
affects mainly the hands but other parts of the body can also be affected. Dermatitis can
be caused by:
 Wet work due to repeated and prolonged contact with water, e.g. by hand
washing more than 20 times or having wet hands for more than 2 hours
during a shift
 Chemical agents, e.g. through contact with chemicals, including by direct

contact, splashes, contaminated work surfaces and tools, airborne particles
settling on the skin
 Biological agents, e.g. through contact with plants, bacteria, spores, moulds,
fungi
 Physical agents, e.g. by vibration, radiation or low humidity from air

conditioning
 Mechanical agents, e.g. by abrasion.
Associated Hazards
The main categories relating to work-related Contact Dermatitis are classified as:
 Irritant Contact Dermatitis: mainly caused by chemical and physical irritants

and is the most common form of Contact Dermatitis. Common chemical
irritants include solvents, soaps, detergents, latex, cosmetics, metalworking
fluids, oils and alkali’s
 Allergic Contact Dermatitis: common allergens include, UV cured printing inks,

adhesives, wet cement, some plants, nickel and chromium which can cause an
allergic reaction, hours or days after contact. In rare cases a severe reaction
can occur, known as an ‘anaphylactic shock’
 Photo Contact Dermatitis: is a reaction that develops where chemicals are

applied to the skin, e.g. sunscreens, fragrances, creams, insecticides,
disinfectants.
Symptoms of dermatitis generally include a localised rash and/or irritation of the skin
and can develop into flaking, scaling, cracking, bleeding, swelling and blistering which
can take days or even weeks to heal.
 Observe hazard symbols and instructions displayed on product containers

 Co-operate with the employer and follow the safe working procedures to
minimise contracting dermatitis
 Wear suitable PPE and use skin care products according to the control
measures identified in the risk assessments
 Use work equipment and methods of work that prevents the skin coming into
contact with hazardous substances
 Regularly check skin condition and report any symptoms of dermatitis to the
employer and seek medical advice, if necessary
 Ensure that hands are washed and dried regularly, including before and after
the wearing of protective gloves
 Use ‘before and after’ work creams to ensure that the skin is kept in good
condition – remember that barrier creams are not a substitute for
protective gloves.

Diabetes
Description
In the UK, 1.4 million people are diagnosed with diabetes mellitus. It is likely that more
people have the condition, but have yet to be formally diagnosed. Diabetes is the leading
cause of blindness in the country and can lead to serious complications such as heart
disease, kidney failure and stroke.
For each affected employee, the level of treatment will vary greatly from individual to
individual and within each individual from day to day. It may therefore be necessary to
seek specialist advice.
Symptoms Associated With Diabetes
 Weakness, faintness or hunger
 Palpitations and muscle tremors
 Strange actions or behaviour where the casualty may seem confused or drunk,
belligerent or may even be violent
 Sweating
 Pallor
 Cold clammy skin
 A strong pulse
 Deteriorating level of response
 Shallow breathing.
The person may have a warning card (medic – alert) or bracelet, sugar lumps, tablets or
an insulin syringe (which may look like a pen) among their possessions.
 To co-operate with the employer in relation to health and safety arrangements
 Follow any training, guidance and instruction
 Report any accident or incident to the employer.

Furthermore, diabetic employee’s responsibilities include :-
 Alerting the employer if their condition is having an adverse effect on their

day-to-day ability to work or increase the likelihood of an accident
 Notifying the employer and the DVLA if:
 receiving treatment with insulin where the job entails driving any type of
vehicle or
 receiving any type of medication for diabetes where the job entails driving
Group 2 vehicles (bus, coach or lorry).
If the condition is managed by diet or non-insulin medication (or both) there is

no obligation to inform the DVLA provided the employee is free from certain
diabetes related complications, listed on the DVLA website, or has not been
advised to do so by their GP, specialist or optician.
 Co-operation with the management arrangements for health and safety
 Following any training, guidance and instruction provided by the employer.

Disciplinary Rules
Description
Forest Healthcare Ltd believes that health and safety is a critical factor that needs to be
taken into account when running a business. To enable the company to control safety, a
number of safety rules have been established. Failure to comply with these rules may
result in disciplinary action.
Employees will:
 Co-operate with their employer
 Follow instruction and safe systems of work
 Conduct themselves in such a way that they do not create a potential risk of
injury or danger to themselves or to anyone else
 Not misuse or interfere with anything provided for health, safety and welfare
 Report any identified hazards or unsafe practices to the employer
 Wear personal protective equipment (PPE), as identified by risk assessment.

Display Screen Equipment (DSE)
Description
Display Screen Equipment (DSE) based work can potentially have serious effects on
health.
DSE users can experience a range of physical and psychological health problems
including eyestrain, blurred vision, headaches, and musculoskeletal problems including
repetitive strain injury (RSI) and work related upper limb disorders (WRULD).
Problems are caused by a combination of badly designed jobs, equipment and work
environment. However, most of these conditions are preventable by giving attention to
the way in which work is organised, and providing appropriate equipment and
workplaces.
Associated Health Issues
 Musculoskeletal injuries
 Work related upper limb disorders (WRULD)
 Repetitive Strain Injury (RSI)
 Visual fatigue and headaches
 Stress.
Employees will:
 Inform the Home Manager in confidence as soon as possible, if a health

problem arises through the use of display screen equipment
 Work in accordance with any advice or guidance given by the Home
 Familiarise themselves with the contents of the relevant risk assessments
 Request Forest Healthcare Ltd to arrange and pay for eye and eyesight tests
where required and if the employee is identified as a user of DSE equipment.

Doors
Description
All doors within the premises must be designed, installed and maintained, so that
employees and visitors can utilise them without risk of injury.
Associated Hazards
 Fire/Products of combustion
 Slips, trips and falls
 Object movement
 Struck by moving object
 Entrapment.
 Not to chock or wedge fire doors open
 Report any damage to doors, fixings or signs to the employer
 Report any accidents or near misses to the employer.

Driving At Work
Description
It has been estimated that up to one third of all road traffic accidents involve somebody
who is ‘at work’ at the time, making work-related road collisions the biggest single safety
issue for many UK businesses. Promoting safe driving practices and a good safety culture
at work is also beneficial to private driving, and could reduce the potential for employees
getting injured in a road traffic accident whilst away from work.
Associated Hazards
 The driver: with no competency, no training, poor fitness and health
 The vehicle: suitability, mechanical condition, safety equipment (seat belts)

and ergonomic considerations
 The journey: routes, scheduling, time, distance, weather conditions
 Crime: theft, violence, personal injury, property damage.
Mobile Telephones
The Road Safety Act sets fixed penalty fines and points for using a hand-held phone
whilst driving. Penalties also apply for not having proper control of a vehicle - a measure
that can also be used where a driver has been distracted by using a hands-free mobile
phone.
Where necessary, hands-free kits will be provided to employees who are required to use
mobile telephones whilst working away from the premises.
Under no circumstances are employees permitted to use hand-held telephones other

than via hands free kits, or similar hand-held devices whilst driving. The prohibition also
applies when stationary at traffic lights or other delays that may occur.
Mobile Phone Use
 If mobile phones are used whilst driving it is important that the phone is held
in a cradle. Drivers still risk prosecution (for failure to have proper control)
even if they use hands-free phones when driving.
The following guidance is given to all drivers who are required to use mobile phone
hands-free kits: –
 Only use the phone when it is safe to do so
 Understand how your phone operates
 Only acknowledge incoming calls on a hands-free system where answering is

automatic or one touch button

 Only use short responses and indicate that you will return the call when it is
safe to do so. Only use the mobile phone when it is essential to do so and do
not talk longer than is necessary
 Whenever possible, drivers should not make outgoing calls whilst driving
 When making calls to, or receiving calls from mobile phones, always ask
whether it is safe to speak.
 Employees must follow any advice, information, instruction and training given
by the employer
 All employees who are expected to drive on company business must have a
valid drivers’ licence for the class of vehicle they are driving
 Employees must provide a copy of their driving licence, on request and declare
any driving convictions.
 Employees using their own vehicles for work should also provide a copy of
their insurance certificate and a valid MOT certificate for the vehicle where
applicable
 Drivers must ensure, so far as is reasonably practicable, that the vehicle is

adequate for the purpose including being roadworthy, is in safe mechanical
condition, is not overloaded, loads are secure and seat belts are worn
 Drivers shall comply with traffic legislation and The Highway Code, be
conscious of road safety and demonstrate safe driving
 Employees driving vehicles on company business will not be under the

influence of drink or drugs and must not drive whilst disqualified
 Drivers must stop after a crash or similar incident with which they are involved
 Employees must inform management if they become aware of any medical

condition or take medication that might affect their ability to drive
 Promptly report defects, hazards and concerns to management.
Personal Safety – Staying Safe In Your Vehicle
Plan Ahead:-
 Check your route; keep a map in the vehicle
 Check if the place you are visiting has parking. If not, try and use a manned,
well-lit car park
 Check you have enough fuel
 Check basic vehicle maintenance, i.e. oil, water, tyre pressure etc

 Check vehicle breakdown cover and keep the number with you
 Check you have something in the vehicle to keep you warm, e.g. coat or
blanket, bottle of water, food snack and a torch in the event of unexpected,
lengthy delay due to road traffic accident or inclement weather
 Ensure your office know where you are travelling to, whom you are meeting,
and your expected time of return. Inform them if you change your journey
plan
 Take a mobile phone with you and ensure it is fully charged (do not use the
phone whilst driving)
 Keep any valuables, including handbags, mobile phones and laptops out of
sight. They can easily be snatched when you stop at traffic lights, especially if
windows are left open and doors unlocked
 Do not leave luggage or documents on display within your vehicle
 Do not leave the parking ticket on display – unless it is a requirement of the

car park facility
 When returning to your vehicle, immediately lock the doors and drive off
promptly
 Avoid taking unnecessary risks – be aware - if someone is flagging you down it

may not be genuine. You may be as much help by reporting the incident by
phone to the emergency services
 Do not get into a vehicle with a stranger, or offer a stranger a lift.
In the Event of a Vehicle Breakdown
 Try to reach the side of the road and contact the vehicle breakdown services.
Advise them if you are female and alone
 Switch on hazard warning lights
 If someone stops, ring the police and give them the vehicle registration
details. If the driver approaches, inform him/her you have contacted the police
who will be arriving shortly. Avoid opening doors or windows to converse with
strangers
 If you decide to get out of the vehicle and await breakdown assistance (this is
dependant on how safe you feel outside the vehicle) ensure you take the
ignition key with you. Lock all the doors with the exception of the passenger
door. This should be left wide open so you can quickly get back into the
vehicle. If you breakdown on a motorway hard shoulder it is always advisable
to get out of the vehicle and await assistance behind a barrier or away from
the road side

 When the breakdown vehicle arrives, check they know your name and have
your details – especially if the vehicle you were expecting is not clearly
identifiable, e.g., AA, RAC.

Drugs And Medicinal Preparations
Description
Drugs and medicinal preparations (medicines) are used in the treatment, cure,
prevention, or diagnosis of disease, or used to otherwise enhance physical or mental
well-being. Medicines may be prescribed for a limited duration, or on a regular basis for
the treatment of chronic conditions. Medicines can be dangerous if misused.
Associated Hazards
 Unauthorised access to medicines
 Misuse of medicines
 Mal-administration of medicines
 Medicinal allergies
 Cytotoxic properties.
Some products may have a sensitising effect or cause allergic reactions to employees
and certain products may have harmful effects to expectant mothers and their unborn
child.
Employees will: -
 Only administer medicines if they have received suitable training and have
been authorised to do so
 Follow local protocols for the receipt, storage, administration and disposal of
drugs
 Not eat or drink in areas where medicines or drugs are used or handled
 Inform the Home Manager of any medical conditions or allergies that may be
worsened by exposure to certain medicinal preparations or drugs
 Inform (female employees) the Home Manager as soon as they are, or suspect
that they are, pregnant.
 Wear appropriate personal protective equipment (PPE) where required by risk

assessment
 Wash hands after handling drugs/products even when protective clothing has
been used
 Report any failings or hazards that affect safety.

All staff must follow safety procedures and report any failings or hazards that
affect safety.

Electricity
Description
The safe management of electrical installations and equipment is essential to our

business. It is therefore imperative that electrical systems and equipment are designed,
constructed, selected, maintained and used with care. Not only is there a potential for
harm, but loss of power supply could impact our ability to conduct business and force
temporary closure.
Associated Hazards
 Direct or indirect contact with live parts, causing shock, burns, heart fibrillation
and tissue damage
 Faults that could cause a fire due to equipment overheating
 Fire or explosion where electrical arcing could be the source of ignition
 Contact with overhead lines.
Portable equipment and testing
Definition - Equipment, which is not part of a fixed installation but is able to be

connected to a fixed installation, or a generator, by means of a flexible cable via a plug
and socket assembly.
This includes equipment that is either hand-held or hand operated while connected to
the supply, or is intended to be moved while connected to the supply.
Forest Healthcare Ltd is responsible for ensuring that all portable electrical appliances
are maintained in a safe condition and inspected at suitable intervals. Equipment will be
marked to identify the date tested. The results of inspections shall be logged and records
made available for inspection.
Experience of operating the maintenance system over a period, together with

information on faults found, should be used to review the frequency of inspection. It
should also be used to review whether and how often equipment and associated leads
and plugs should receive a combined inspection and test.
Any defective equipment will be removed from use until it can be repaired/replaced, with
remedial action being recorded. All items of equipment that cannot be repaired will be
withdrawn from use. Under no circumstances will any makeshift or temporary electrical
repairs be made on any electrical equipment.
On occasion, we may hire-in equipment from a reputable supplier. This equipment must
be treated the same as company equipment and not subjected to abuse or neglect.
Employees have a responsibility for: -

 Co-operating with management arrangements for electrical safety in the
workplace
 Visually checking equipment before use for any obvious defects such as cable
or casing damage or scorch marks
 Reporting any defects, faults or dangerous activities
 Using equipment only in line with the manufacturers operating instructions

e.g. jet washer used with additional RCD or RCBO protection
 Complying with safety rules and use work permits/lock out procedures as
applicable
 Not bringing personal electrical equipment onto company premises without

prior authorisation from management. If allowed, any such equipment must be
tested in accordance with company procedures.
 Gaining permission before using extension leads or adaptors.
 Switching off any non-critical equipment when not in use.
 Not attempting repairs to electrical appliances or circuits unless qualified to do

so.
 Exercising caution when placing drinks near to appliances or power outlets.

Emergency Plan
Description
In the event that an emergency situation cannot be contained, it may be necessary to

fully evacuate the Home. Complementary to the Home’s Fire Safety Arrangements, an
Emergency Evacuation Plan will make specific our post incident arrangements for the
ongoing care of our service users and employees.
Associated Hazards
 Fire and explosion
 Flood
 Bomb threat
 Catering disruption
 Failure of gas supply
 Disruption of electrical supply.
Employees will: –
 Attend training in the actions to be taken in the event of an emergency/

emergency evacuation
 Immediately raise the alarm on discovering an emergency situation
 Co-operate and follow directions of responsible persons in order to comply with

the emergency procedures
 Only use emergency equipment if trained and authorised to do so.

Epilepsy
Description
Epilepsy is defined as having repeated seizures, which start in the brain. A brief
disturbance to the brain's normal electrical activity causes the nerve cells to fire
off random signals. The result is like an electrical storm that causes a temporary
overload in the brain.
There are many different kinds of seizure. Some end in seconds while others may last
several minutes. People affected might lose awareness of what is happening or
where they are during a seizure and they may lose consciousness altogether. Each
person's experience of epilepsy is unique.
Recognition Of Minor Epilepsy
 Sudden ‘switching off’; the casualty may be staring blankly ahead
 Slight and localised twitching or jerking of the lips, eyelids, head or limbs
 Odd ‘automatic’ movements such as lip smacking, chewing, or making noises.
Associated Hazards
Some jobs can carry considerable risk to a person who has frequent seizures and their
colleagues. These can include working: -
 At heights or underground
 Near open water
 On heavy, unguarded machinery or driving
 With hot ovens or open fires
 With high voltage/open circuit electricity.
 Co-operate with the employer in relation to health and safety arrangements
 Follow any training, guidance and instruction
 Report any accident or incident to the employer.

Employees suffering from Epilepsy have an additional duty to:
 Alert the employer if his/her epilepsy is having an adverse effect on his/her

day-to-day ability to work
 Where necessary, to inform the employer if the condition could increase the
risk of an accident at work
 If part of your job includes driving, to notify the employer and the DVLA if
receiving treatment or tablets. Notification to the DVLA is a strict legal
requirement
 To follow any training, guidance and instruction provided by the employer.

Events Safety
Description
The health and safety arrangements for individual events organised at the premises may
need to vary for each event. Therefore, robust planning and management are
fundamental to the success of an event.
Note: This arrangement covers events taking place either wholly or partially in the open
air or in marquees or other temporary structures. The general safety advice is however
also pertinent for small events taking place indoors.
Associated Hazards
 Poor venue design such as marquees, fencing
 Lack of employees/volunteer/contractor competence
 Delivery, installation or removal of equipment and services
 People management
 Traffic management
 Medical emergencies and major incidents
 Waste management.
Note: food safety may need to be considered.
Employees will:–
 Comply with the arrangements put in place for the event
 Report any unsafe situations or acts to the person in charge at the event.

Fire
Description
Fire prevention is an important obligation for all businesses. Forest Healthcare Ltd has a
responsibility for ensuring the health, safety and welfare of all employees, service users
and others who may have access to the workplace. This responsibility extends to
adjoining businesses and premises. These general duties include safety in relation to fire
hazards arising from the work processes and activities, as well as general fire safety in
the workplace.
It is the policy of Forest Healthcare Ltd to ensure that all employees, service users,
visitors and contractors are protected from the risks of fire. In order to achieve this,
appropriate fire prevention, precautionary and evacuation measures shall be taken in
compliance with the relevant fire regulations.
Associated Hazards
 Smoke and toxic fumes
 Reduced oxygen
 Flames and heat
 Collapse of buildings.
The Three Main Causes Of Fire Are:
 Arson
 Faulty or misused electrical wiring and equipment, inc. plugs and adaptors
 Smoking or smoking materials.
Employees will:
 Attend basic training in fire prevention and the action to take in the event of
fire
 Co-operate with the Home’s arrangements for fire prevention in the workplace.
Be aware of:
 The actions to be taken on discovery of fire and on hearing the alarm
 The location of fire alarm call points within the premises and the method of
operation

 The location of firefighting equipment within the premises and the method of
operation of all escape routes within the premises
 The purpose of fire resisting doors and their locations within the premises
 Evacuation procedures for the premises and the location of the assembly point
 Practice and promote fire prevention
 Report any concerns regarding fire safety to the Home Manager so that any
shortfalls can be investigated and remedial action taken
 Immediately raise the alarm on discovery, or suspicion, of a fire
 Not chock or wedge fire doors open.
Forest Healthcare Ltd does not expect employees to fight fires, however extinguishing
action can be undertaken if it is safe to do so and you have been trained.
On no account should a closed room be opened to fight a fire.

First Aid In The Workplace
Description
People at work can sustain an injury or become ill. It is important that they receive
immediate attention and that an ambulance is called for in serious situations. The
provision of adequate First Aid cover is essential - it can save lives and prevent minor
injuries becoming major ones.
Associated Injury Or Ill Health Issues
 Bodily injuries: blows, cuts, scratches, bites, impact, crushing, stabs, grazes,
scalds, falls
 Illnesses: asthma, diabetes, epilepsy etc.
Appointed Persons Are Responsible For:
 Only administering the level of First Aid for which they are trained
 Calling for the appropriate medical assistance.
To reduce the risks of suffering personal injury or delay in getting treatment, employees
will:
 Co-operate with management arrangements for First Aid in the workplace
 Know the procedure for summoning help
 Follow any guidance or instruction given, to prevent injury or ill health
 Report any hazardous or dangerous situations to the Home Manager or senior

person on duty.

Gas Safety
Description
Every year, a number of people die from carbon monoxide poisoning caused by gas
appliances or flues which have not been properly installed or maintained. When gas does
not burn properly, toxic carbon monoxide is produced.
Associated Symptoms
 Tiredness
 Drowsiness
 Headache
 Stomach pains
 Nausea
 Chest pains.
Employees will:–
 Co-operate with the Home’s arrangements for gas safety in the workplace
 Not carry out repair work to gas appliances unless competent to do so
 Follow any training, guidance and instruction given to prevent injury or ill
health
 Report any hazardous or dangerous situation to the Home Manager or senior

person on duty.

Glass and Glazing
Description
The Health and Safety at Work etc Act does not specifically mention glazing, but the
introduction of the Workplace (Health, Safety and Welfare) Regulations included
requirements for glazing, for which the duty to comply will fall to the Care Home.
Associated Hazards
 Cuts and lacerations from exposed edges or broken glass panels
 Eye injuries from small flying glass particles
 Food contamination
 Light fitting breakages
 Report all damaged or broken glazing
 All accidents and incidents must be reported as per the Forest Healthcare Ltd
accident reporting procedure.

Hand Protection – Latex Gloves
Description
Latex products are durable, flexible and give a high degree of protection against
microorganisms, whilst giving the wearer sensitivity and control. However, over the last
20 years, the health risks associated with exposure to natural rubber latex (NRL) have
become more widely recognised, and there has been an increase in the number of
reported cases of asthma and skin complaints, which may be attributed to NRL.
In addition to being present in gloves, NRL is present in some plasters and wound
dressings, catheters and urinary sheaths, carpet backing, some shower curtains, window
insulation and clothing elastics – this list is not exhaustive.
Associated Hazards
Exposure to NRL proteins can lead to a number of health problems including:
 Irritant contact dermatitis – redness, soreness, dryness or cracking of the skin

in areas exposed to latex. The symptoms can be due to contact with the
product, on some occasions the symptoms will disappear when contact ceases
and will not reoccur
 Allergic reaction (Type I) – localised or generalised rash; inflammation of the

mucous membranes in the nose, red and swollen eyes with discharge and
asthma-like symptoms. The effects will occur almost immediately and in rare
cases cause a severe reaction known as an anaphylactic shock
 Allergic Reaction (Type IV) – Dermatitis and itching with oozing red blisters,
localised to the hands and arms and occurring between 10-24 hours after
exposure, can worsen over the next 72 hours. Chemical additives used in the
manufacturing process can cause this allergic response
 Skin sensitisation - The amount of latex exposure required to produce

sensitisation is unknown and a product that is capable of causing sensitisation
is also capable of causing an allergic reaction in certain people. Once
sensitisation has taken place, even the slightest trace will cause the symptoms
to recur
 Respiratory sensitisation - Proteins in powdered latex gloves can leach into the
powder, which can become airborne and subsequently be inhaled when the
gloves are removed.
 Comply with this policy and follow the associated protocols/procedures/safe

systems of work for their areas of work and responsibility
 Report any allergic reactions to the employer.

Additional Information
 Wearing any form of protective glove may have adverse effects upon the
hands
 Using antiseptic or germicidal agents, or continuously washing and drying the

hands with detergents or soaps after wearing gloves may dry out the skin by
depletion of the natural oils
 Powders or other lubricants that make the gloves easier to put on may irritate
the skin. Sweating or rubbing under the gloves may also contribute to skin
irritation
 When the skin becomes injured it is important to remember that it cannot act
as a barrier and protect the body from infection and common contact allergens
 Gloves should only be worn for activities when personal protective equipment
is the only feasible form of protection. When using gloves, appropriate hand
care is essential to minimise reactions.

Hazard Reporting
Description
A hazard is something that has the potential to cause harm, ill health or injury, the
associated risk is the likelihood that a hazard will cause harm during the course of the
work activity.
Associated Hazards
 Tripping on trailing wires or loose floor coverings
 Faulty electrical fittings
 Unguarded edges
 Obstructed emergency exit routes.
N.B. This list of hazards is not exhaustive.
Near misses are hazardous incidents with the potential to cause an injury, e.g.
employees tripped over a trailing cable but no injury occurred.
 Employees are to use the hazard reporting system as a means of

communicating potentially dangerous situations or practices that may be
present in the workplace; this is to be done verbally and in writing using the
forms provided.
 When a hazard has been identified, it must be reported immediately to your

Supervisor. It Is their duty to assess the situation and introduce the necessary
control measures, so far is reasonably practicable, to prevent injury or unsafe
conditions.

Health Surveillance
Description
Health surveillance is conducted by observation, communication and systematically

watching for early signs of work-related ill health. Health surveillance is essential if
there is an identifiable disease or adverse health effect which is related to the employees
exposure to a health risk, and a risk assessment has identified as having a reasonable
likelihood of occurring under the particular work conditions involved.
It requires the implementation of certain procedures to achieve this, including simple

methods (i.e. looking for skin damage on hands), technical checks (i.e. audiology tests)
or more involved medical examinations.
Some hazardous substances require health surveillance as a condition of use.
Associated Hazards Include
 Noise
 Whole body or hand-arm vibration
 Solvents, fumes, dusts, biological agents and other hazardous substances
 Dermatitis
 Asthma
 Asbestos, lead or work in compressed air
 Ionising radiations
 Diving.
 Employees must co-operate with their employer on matters of health and

safety. This extends to health surveillance where it has been identified as a
necessary control measure or where there is a specific statutory requirement
 If any employees have a concern about their health and safety, that of others
affected by their work or encounters symptoms of ill health, they must inform
their manager immediately.

Housekeeping
Description
Poor standards of housekeeping are a common cause of injury and damage at work and
can create possible fire hazards. Unsatisfactory housekeeping is often the result of poor
working practices, lack of direct supervision and/or organisational deficiencies within the
workplace.
Associated Hazards
 Fire
 Slipping, tripping/falling over
 Poor cleanliness
 Dirty equipment
 Cluttered pedestrian gangways.
Employees must:
 Co-operate with management arrangements for good housekeeping in the

workplace
 Follow any guidance and instruction given to prevent injury or ill health
 Report to the employer any hazardous or dangerous situations.

Information, Instruction, Supervision and Training
Description
Preventing accidents and ill health caused by work is a key priority for Forest Healthcare
Ltd. Health and safety information, instruction, supervision and training helps the
company to ensure our employees are not injured or made ill by the work they do;
promotes a positive safety culture, where safe and healthy working becomes second
nature to everyone; and enables the company to meet its legal duty to protect the
health and safety of our employees.
Employees will: -
 Attend any training courses identified as necessary
 Follow training, guidance and instruction to prevent injury or ill health
 Only undertake duties if they have been deemed competent to do so following

suitable instruction and training
 Report to their line manager any hazardous or dangerous situations.

Kitchen Safety
Description
Kitchen safety is important to the health and well-being of employees and service
users. Forest Healthcare Ltd recognises that many accidents occur in kitchens as a result
of the combination of work processes, equipment and the working environment, and so
will ensure that safety procedures are considered and followed, in order to reduce
injuries.
Personal hygiene is an important element of food safety and applies to every person who
works in food handling areas. Personal hygiene includes personal cleanliness, personal
habits and the wearing of suitable protective clothing. If personal hygiene rules are not
applied, food may be exposed to the risk of contamination.
Associated Hazards
 Machinery, equipment and cooking processes
 Manual handling
 Cleaning chemicals
 Hot liquids and surfaces
 Wet floors
 Naked flame
 Unauthorised access
 Poor personal hygiene (food safety).
Employees will:
 Comply with this policy and follow the associated protocols, procedures and
safe systems of work for their areas of work and responsibility
 Not interfere with any safety device used on equipment
 Report any faulty equipment to management
 Ensue any food or drink that is accidentally spilt is cleaned up immediately and
the appropriate warning signs displayed in prominent positions
 Familiarise themselves with COSHH assessments and safe handling of

chemicals before use
 Wear any personal protective equipment (PPE) provided.

In addition, all employees (food handlers) must comply with the following:
 Hands are to be washed thoroughly, before starting work, before handling

food, after using the toilet, after handling raw foods or waste, after every
break, after eating and drinking, after cleaning, and after blowing their nose
 Long hair will be tied back and preferably covered
 Food handlers must not spit, sneeze or cough over food
 Cuts and sores must be covered with a waterproof (preferably highly visible)
dressing
 Jewellery will be kept to a minimum when preparing and handling food – a

plain wedding ring and sleeper earrings are acceptable.
Reporting Illness/Exclusion
 Employees must report to their supervisor if they, or anyone with whom they
have been in close contact, are suffering from diarrhoea, stomach upset or
vomiting
 Food handlers should also report scaling, weeping or discharging lesions on an

exposed part of their skin
 Food handlers suffering from any of the complaints listed above will be
excluded from food handling duties until they have fully recovered.

Ladders And Stepladders
Description
A third of all reported falls from height incidents involve ladders or stepladders, many
injuries are caused by inappropriate or incorrect use of equipment.
By conducting a risk assessment it may be determined that ladder use is acceptable for
work of short duration (between 15 and 30 minutes) and low risk, providing three points
of contact can be maintained whilst working from the ladder or steps.
Associated Hazards
 Failure of the ladder itself, causing persons or equipment to fall
 Items falling from the ladder
 Users over-reaching or stretching from the ladder
 Overloading of the ladder
 The ladder slipping and falling due to not being correctly secured
 Faulty equipment
 Inappropriate use of ladders
 Manual handling when using ladders.
Safe Use of Ladders
 Ladders should be appropriate for the job and not exceed 9 metres in length
 Ladders should comply with British/European Standards. Domestic equipment

should not be used
 Ladders must be undamaged and free of paint or any other coating which
could hide cracks or splits
 Ladder stiles must be undamaged and unbent
 Wood should be free of warping or splitting
 Metal ladders must be free from corrosion, sharp edges or dents and rungs
free from distortion
 Footpads must be in good condition
 Ladders should have slip-resistant rubber or plastic feet
 Ladders must be free of missing/loose rungs

 Ladders should be regularly inspected and defective ladders removed from use
 If ground conditions are poor, ladder feet should be tied into stakes in the
ground, with a large flat wooden board as a base
 During use, ladders should extend at least 5 rungs (1.05m) past the landing
point or above the highest rung on which feet rest
 Ladders should be positioned one metre out at the base for every four metres
in height
 Ladders should be secured at the top or if this is not practicable, ladders

should be secured near the bottom or weighted or footed to prevent flipping
 The overlap for extension ladders should be up to 5m closed length 2 rungs, 5-

6m closed length 3 rungs, and over 6m closed length 4 rungs
 There should only be one person on the ladder at any one time
 Employees should be trained to transport tools in a shoulder bag or wear a

tool belt. Consider the use of a gin wheel or other lifting equipment
 Employees should be fully trained in ladder use
 Never use ladders near power lines or in strong winds.
Safe use of stepladders
 Stepladders should be of robust construction and in good condition
 Any retaining cords or straps must be of equal length and in good condition
 Any metal braces between the legs must be locked into place
 Legs of stepladders must be opened fully when in use
 All legs need to be firmly and squarely placed on a solid level surface
 The stepladder should be positioned close to the work to prevent over-

stretching
 The stepladder should be placed at right angles to the work if the work could
cause sufficient force to make the stepladder unsuitable if used sideways
 The top tread should not be used unless it has been designed as a platform
with a secure handhold
 When in use, the knees should be kept below the top of the steps for support
and stability
 Only one person should use the stepladder at any one time
 The stepladder should be located or measures taken to prevent the stepladder

from being struck by doors, vehicles etc.

Employees Responsibilities Are To
 Follow instruction, training and information provided by the employer on the

safe use of ladders
 Check whether the type of work activity requires the use of a ladder; establish
whether the ladder is suitable for the task and match the ladder to the job
 Ensure the ladder is in good condition; check that it has been inspected and
stored correctly; any repairs have been carried out correctly; that it has been
regularly maintained and that it is free from defect, of good construction and
of sound material
 Report any defective ladders to the employer immediately
 Make use of any personal protective equipment provided by the employer
 Advise the employer of any health issues, which may affect the ability to work
at height.

Laundry Work
Description
There are many hazards associated with the operation of a laundry and it is our policy to
ensure, so far as is reasonably practicable, that risks to the health and safety
of employees and others who may access this area are adequately controlled.
Associated Hazards
 Use of machinery (bodily injury)
 Manual handling of heavy bags or containers (musculo-skeletal injury)
 Soiled laundry (exposure to pathogens)
 Environmental issues (heat, ventilation)
 Wet or cluttered floors (slips, trips, falls)
 Hot water (burns and scalds)
 Chemical cleaners (occupational dermatitis)
 Fire.
Employees will:-
 Comply with protocols, procedures and safe systems of work for their areas of
work and responsibility
 Use equipment as instructed and following manufacturer’s guidelines
 Not interfere with any safety device used on machinery
 Carry out periodic checks on operation of interlocking devices
 Report any faulty equipment to employer
 Familiarise themselves with COSHH assessments and safe handling of

chemicals before use
 Wear personal protective equipment (PPE) as provided
 Follow safe working procedures for handling of soiled laundry
 Refrain from eating or drinking in the work area, and to follow hand-washing
protocols.

Legionella
Description
Legionellosis is a collective term for those diseases caused by legionella bacteria
including the most serious, Legionnaire’s disease as well as the less serious Pontiac fever
and Lochgoilhead fever.
Legionellosis can affect anyone who inhales small droplets of water (aerosols) from
water systems, e.g. showers that are contaminated with legionella bacteria.
Associated Hazards
The risk of someone contracting legionellosis depends on:-
 The presence of Legionella bacteria: the conditions that encourage

Legionella bacteria to multiply include poorly maintained systems, ineffective
control measures, presence of rust, sludge, scale, etc. and water temperatures
between 20 – 45 deg C
 The means of creating and disseminating breathable aerosols, e.g. from

spas, showers, taps, fire sprinkler systems, water jets, hose pipes, atomisers,
fountains and hot water systems, etc
 The person: The disease/fever can affect anyone however some people are at
higher risk than others e.g. those people over 50, smokers, heavy drinkers,
diabetics, those with respiratory problems and immune system impairments.
Employees must:–
 Co-operate with Forest Healthcare Ltd’s arrangements for the control of

Legionella in the workplace
 Follow any information, training and instruction given by Forest Healthcare

Ltd to prevent ill health
 Report to the Senior Person present any disease diagnosed as Legionnaires ’

disease
 Report to the Senior Person present, any hazardous or dangerous situations.

Lifting Equipment And Lifting Operations
Description
“Lifting equipment” as defined in the Lifting Operations and Lifting Equipment

Regulations (LOLER) regulations, means “work equipment for lifting or lowering loads
and includes its attachments used for anchoring, fixing or supporting it”.
Lifting equipment in care homes includes hoists, passenger and stair lifts, vehicle tail lifts
and hydraulic tables. The equipment can be either hand-operated or
mechanically/electrically powered. Lifting accessories such as slings and chains are also
included.
By choosing appropriate equipment and using it effectively, the risk of an incident or

sustaining an injury is greatly reduced.
Note: The use of hoists is covered more fully in the arrangement for People moving and
handling.
Associated Hazards
 Lifting equipment being overloaded, causing collapse
 Equipment striking other objects or people
 Failure of poorly maintained equipment
 Equipment being used by untrained operatives.
All employees are responsible for the safe use of lifting equipment and should only carry
out work for which they have been trained. The following controls must be adhered to:–
 Lifting equipment should only be used for the task for which it is designed
 Before use, ensure lifting equipment and associated accessories are marked
with their safe working load
 Only use equipment and associated accessories if they hold a current test
certificate
 Use all lifting equipment in line with any manufacturer’s guidance and written
operating instructions
 Follow the risk assessment and safe system of work that is applicable to the
lifting operation being undertaken
 Isolate and immediately report any damaged, misused, non-inspected or faulty

work equipment.

Lighting
Description
Providing adequate lighting levels to enable people to work is a basic necessity. Good
lighting that considers physiological and psychological needs of employees will create a
work environment that is welcoming, energising and productive.
Associated Hazards
 Bodily injuries
 Slipping/falling over
 Electrical hazards
 Poor housekeeping.
Emergency Lighting
Emergency lighting may be needed to illuminate an escape route in an emergency

evacuation (escape lighting), or to allow continued working or help evacuation of areas
deficient in natural light, should the normal lighting fail (standby lighting).
Escape lighting will be provided to: –
 Clearly indicate the escape route
 Allow safe movement along the route and through exits
 Ensure fire-fighting equipment, call-points and other emergency gear can be

readily located and any instructions seen.
Escape lighting should come on within five seconds of the failure of normal lighting, and
provide at least 1-lux luminance at floor level. While this will seem 'gloomy', it is
sufficient for safe movement during an emergency. The aim is to provide a similar level
of lighting as moonlight.
The area immediately outside the final exit should be illuminated, to help dispersal of
those leaving the premises in a hurry during night-time hours. For most purposes, a
back-up lighting duration of between one and three hours should be satisfactory.
Employees must: -
 Report any defective lighting to the employer
 Report any discomfort experienced as a consequence of lighting in the

workplace
 Co-operate with management arrangements for workplace lighting.

Lone Working
Description
Lone workers can be anyone who works by his/herself without direct contact or
supervision. Examples include a person working on their own in a workshop, plant room,
undertaking gardening activities or making home visits.
Associated Hazards
 Accidents
 Fire
 Violence whilst at work
 Manual handling activities
 Transport breakdown/accident en-route
 Severe weather conditions
 Unwarranted tracing of home address via vehicle registration
 Injury received whilst entering unsafe premises
 Lack of adequate visibility, due to poor lighting.
Employees who are recognised as lone workers will: -
 Co-operate with the employer by following rules and procedures designed to

protect their safety as a lone worker
 Attend personal safety training programmes as directed by the Home Manager
 Provide information on their whereabouts during working hours, to the senior

person on duty
 Report all incidents relating to lone working using Forest Healthcare

Ltd reporting procedure.

Maintenance
Description
Plant and equipment requires regular maintenance (including cleaning and adjusting) to
ensure that it remains in safe working order.
Associated Hazards
 Unexpected start-up of equipment during maintenance activity
 Entrapment in moving parts causing bodily injury
 Exposure to substances hazardous to health during maintenance work.
Employees will: -
 Only carry out maintenance activities on equipment or machinery if trained

and authorised to do so
 Not undertake any maintenance activity that they believe is beyond their
capability
 Follow instruction, guidance and safe systems of work in respect of equipment

or machinery maintenance
 Make full and proper use of all personal protective equipment (PPE) that has
been issued.

Manual Handling
Description
Manual handling is defined as the supporting and transporting of a load by human effort
and includes lifting, lowering, pushing, pulling or carrying. Load means, e.g. equipment,
materials or substances.
Manual handling is one of the most common causes of injury at work and causes over a
third of all workplace injuries which include work related Musculoskeletal Disorders
(MSDs) such as upper and lower limb pain/disorders, joint and repetitive strain injuries.
Manual handling injuries can occur anywhere in the workplace.
Associated Hazards Include:
 Heavy, unstable or unpredictable loads
 Restrictive working environment
 Uneven or wet floors
 Poor manual handling technique.
Employees will: -
 Attend manual handling training sessions as required and apply the knowledge
gained from training to their daily work
 Follow the safe systems of work designed and introduced by the Home and do
not deviate from this without good reason
 Not undertake any manual handling operation that is beyond their capability
 Not undertake a manual handling activity when a reasonably practicable

alternative exists
 Use mechanical aids that have been provided for use and for which you have
been trained. Any faults with mechanical aids should be immediately reported
to the Home Manager
 Assist and co-operate with the process of the assessment of risk
 Report all accidents, injuries and near misses involving handling activities –
however trivial
 Inform the Home Manager if normal manual handling duties cannot be

undertaken because of injury, illness or any other condition
 Report any unsafe practices at work.

Minibus And Minibus Outings
Description
Minibus outings are an important addition to the services we provide in the Home. The
safe use of minibuses must take into account not only the roadworthiness of the vehicle
and the competence of the driver, but must include arrangements to ensure the care and
safety of service users during the outing.
Associated Hazards
The principal hazards associated with the use of a minibus are: –
 Vehicle suitability, including seats and restraints/wheelchair restraints
 Loading and unloading of passengers
 Misuse or failure of tail lift
 Insufficient supervision of passengers
 Road Traffic Accident or vehicle breakdown.
 Drivers must have a valid drivers licence for the class of vehicle they are
driving
 Drivers must inform the employer if they become aware of any medical
condition or take medication that might affect their ability to drive
 Drivers must ensure, so far as is reasonably practicable, that the vehicle is

adequate for the purpose and is in a safe mechanical condition
 Drivers must comply with traffic legislation, be conscious of road safety and
demonstrate safe driving
 Escorts must be aware of and comply with the findings of the outing risk
assessment
 Escorts must comply with information, instruction and training given by the
competent person in relation to minibus safety procedures
 Drivers and escorts must not be under the influence of alcohol or drugs
 Escorts must not smoke, or permit anyone else to smoke, in the minibus.

Additional Information
Seating: All passengers in the vehicle must be seated fully and squarely on a seat with
armrests down, or in a wheelchair, and seatbelts applied.
Wheelchair restraints: The majority of minibuses now use the Unwins 4 point restraint
system for securing wheelchairs within the vehicle. This comprises a pair of non-
adjustable tongue and buckle restraints for the front and a pair of adjustable Karabiner
hooks or tongue and buckle restraints for the rear.
Passenger restraints: All seats within the vehicle, including seats in the front and
wheelchairs, must have their own passenger restraint/seatbelt. All seatbelt fixings must
provide for a lap and diagonal effect. It is not acceptable for a service user to travel in a
wheelchair in the minibus, with a lap belt only. In an accident scenario, lap belts can
lead to internal or spinal damage.

Monitoring, Inspection And Review
Description
There is a legal requirement to monitor and review health and safety arrangements.
This enables organisations to assess how effectively risks are controlled in order to
implement improvements, where required, and to develop a positive health and safety
culture and safe working environment. The frequency of monitoring and review will be
decided by the level of risks, competence of people, legal requirements, results of
accidents and recommendations by manufacturers or suppliers of equipment.
Monitoring includes:-
 Checking compliance in following the Forest Healthcare Ltd Health and Safety
Policy, control measures stated in risk assessments and safe systems of work
 Inspecting and testing of work equipment
 Inspecting workplace locations and activities
 Checking competence of workers
 Checking the wellbeing and health of workers.
Employees must:-
 Check equipment, including any personal protective equipment supplied, is

safe before use
 Co-operate with management arrangements in respect of workplace

inspections
 Follow any training, information, guidance and instruction given by the

employer for checking and inspection of safe practices
 Report any hazards or defects to the employer immediately.

New And Expectant Mothers
Description
Forest Healthcare Ltd is committed to protecting the health and safety of all new and
expectant mothers. The phrase “new and expectant mother” means an employee who is
pregnant, or who has given birth within the previous six months or who is
breastfeeding. “Given birth” is defined as having delivered a living child or, after 24
weeks of pregnancy, delivered a stillborn child.
Associated Hazards
 Physical agents (e.g. handling service users, violence, standing for long
periods of time)
 Biological agents (e.g. blood borne viruses)
 Chemical agents (e.g. medicines and drugs)
 Working conditions (e.g. workload or stress).
Employees will:-
 Report to the Home Manager as soon as pregnancy is confirmed
 Follow advice and information given by the Home in relation to safe working
practices
 Report any hazardous situation to the Home Manager so that arrangements for
the appropriate remedial action can be taken
 Co-operate with arrangements for health and safety and use all protective and
safety equipment provided by the Home.

Oxygen
Description
Oxygen is necessary for life and the air we breathe contains about 21% oxygen,
however if misused, oxygen can also be dangerous.
Oxygen behaves differently to air, compressed air, nitrogen and other inert gases. It is
very reactive. Pure oxygen at high pressure such as from a cylinder can react violently
with common materials such as oil and grease. Other materials may catch fire
spontaneously. Nearly all materials including textiles, rubber and even metals will burn
vigorously in oxygen. Therefore even a small increase in the oxygen level in the air to
24% can create a dangerous situation.
Medical Application
Oxygen has a therapeutic use and may be prescribed for individual service users.
Mis-administration of oxygen to vulnerable persons could result in, or exacerbate,

respiratory failure.
Associated Hazards
 Oxygen enrichment from leaking equipment
 Use of materials not compatible with oxygen
 Use of oxygen in equipment not designed for oxygen service
 Incorrect or careless operation of oxygen equipment
 Mis-administration of therapeutic oxygen.
Employees will: -
 Comply with written protocols for administration of oxygen
 Never permit smoking or naked flame where oxygen is being used
 Only deliver oxygen if trained and authorised to do so
 Comply with the directions of the medical prescription
 Report any adverse incidents and any faults with the equipment.

People Moving And Handling
Including The Use Of Slings And Hoists
Description
Unlike inanimate loads, people when handled, can help (or hinder) the manual handling
operation. They may feel pain and anxiety, and may become agitated or aggressive,
affecting the way they are handled. Physically or mentally frail persons, who seem to be
capable and willing to help at the start of a movement, may suddenly find themselves
unable to continue. How carers react in these circumstances can affect whether they or
the persons in their care are injured.
Service users should be encouraged to do as much as possible for themselves to reduce

risks to employees and to encourage rehabilitation and independence.
Note: This Policy is complementary to, and should be read in conjunction with, the
Home's Policies for ‘Manual handling’ ‘Work equipment’ and ‘Lifting equipment’.
Associated Hazards
 Inappropriate choice of handling equipment for the service user
 Failure or collapse of hoists/slings
 Misuse of hoists/slings
 Service user challenging behaviour.
Employees involved with people handling activity will: –
 Attend people handling training at least annually
 Keep up to date with service users’ moving and handling care plans
 Report any changes in the service user’s health or ability that may
necessitate a review of the moving and handling plan
 Follow safe systems of work designed and introduced by the Home
 Visually inspect slings for signs of wear and tear prior to each use
 Only use mechanical aids that have been provided by the Home, and for
which they have received training
 Isolate and report any damaged, misused, non-inspected or faulty lifting

equipment
 Report all accidents, injuries and near misses involving people handling
activities – however minor.

Personal Hygiene – Food Areas
Description
Personal hygiene is an important part of food hygiene and applies to every person who
works in food handling areas. Personal hygiene includes personal cleanliness and the use
of suitable protective clothing. If personal hygiene rules are not applied, food may be
exposed to the risk of contamination.
Reporting Illness/Exclusion
Staff are encouraged to report if they or anyone in their household are suffering from
diarrhoea, stomach upset or vomiting. Food handlers suffering from any of the
complaints listed above will be excluded from food handling duties until they have fully
recovered.
Employees (Food Handlers) Responsibilities
All employees must comply with the following:-
 Hands are to be washed thoroughly, before starting work, before handling

food, after using the toilet, after handling raw foods or waste, after every
break, after eating and drinking, after cleaning, and after blowing your nose
 Hair should be tied back and preferably covered
 Food handlers should not spit, sneeze or cough over food
 Food handlers should not smoke in a food preparation area
 Cuts and sores should be covered with a waterproof (preferably highly visible)
dressing
 Jewellery should be kept to a minimum when preparing and handling food – a

plain wedding ring and sleeper earrings are acceptable.

Personal Protective Equipment
Description
Personal protective equipment (PPE) is supplied and used at work wherever there are
risks to health and safety that cannot be adequately controlled in other ways. PPE will
only be used as a last resort when preventative or other control measures cannot be
applied.
PPE includes protective gloves, aprons, overalls, hearing protection, eye protection and
face masks.
Associated Hazards
 Worn or damaged PPE
 Misuse of PPE
 Incorrect selection of PPE.
Employees will:-
 Make full and proper use of all PPE that has been issued
 Inspect all PPE before use to ensure it is suitable, clean and undamaged
 Store all PPE securely at all times and report any defective imediately to the
Home Manager
 Report any discomfort or ill health experienced as a consequence of wearing

the equipment
 Not undertake any work unless the correct PPE is being worn and fits correctly.

Pest Control
Description
Pests can be divided into three groups: - rodents, insects and birds. They can enter the
building via open doors and windows as well as gaps in building structures, looking for
warmth, food and shelter. Unfortunately they can spread disease, viruses, bacteria and
parasites so any infestation requires urgent action. Pests also cause damage to premises
and equipment by their habits, for example burrowing and gnawing.
Associated Hazards
 Bacterial contamination (bacteria on the pest or in droppings)
 Physical contamination (droppings, eggs, hair and dead bodies)
 Cross contamination (bacteria left on surfaces and utensils)
 Chemical contamination (poor and uncontrolled use of insecticides)
 Damage to premises.
Employees will:-
 Ensure windows and doors are kept closed when not in use
 Follow cleaning schedules to ensure that premises are kept clean and tidy
 Clear up all spillages and food debris immediately
 Follow procedures for storage and regular stock rotation to help identify any
pest activity that may be present
 Do not to allow waste receptacles to overflow, especially those in external

areas
 Inform the Home Manager of any evidence of infestation
 Do not interfere with any measures taken by the Home to control pest
infestation.

Portable Electrical Appliances
Description
Portable electrical appliances are found in most workplaces and include power tools,
portable lighting, computer equipment, kitchen appliances, portable heaters and
equipment such as cable extension leads. Where equipment is powered from the mains
electrical supply there may be a significant electrical hazard that will need to be
specifically controlled.
Associated Hazards
 Damaged appliance (casing, cable or plug) that may result in electric shock or
fire
 Trailing cables that may result in trips and falls or cause cable damage
 Appliances brought into the Home that may be unsafely wired.
Employees Will:-
 Use portable electrical equipment as trained and instructed
 Visually check the equipment before and during use looking for signs of faults,
overheating or damage to the equipment including to the wiring, plugs, casing
and any guarding
 Immediately stop work if faults are found and report any defects to the
supervisor
 Not carry out any repairs or adjustments to equipment unless trained to do so
 Take care of the equipment that has been provided
 Disconnect the equipment from the supply before making any adjustments
 Ensure that equipment is plugged into the correct supply by an approved

method, do not attempt to use a makeshift temporary connection
 Ensure that appliances brought into the Home by service users are submitted
for inspection prior to being put into use.

Prevention And Control Of Infection
Description
Due to the nature of work undertaken, there may be a risk to employees and members
of the public of exposure to physical and biological hazards.
Infection control is an important part of an effective risk management programme to

improve the quality of care to our service users as well as the occupational health of
staff. It is our policy to seek to minimise the risks to employees, service users and any
others who may be affected by exposure to infection in the workplace.
Associated Hazards
 Exposure to viruses and human pathogens in blood/body fluids
 Sharps/needle stick incidents
 Cross infection
 Contact with clinical waste.
Note: the above list of hazards is not exhaustive.
Employees will: –
 Take care of themselves and others in respect of work activities that give rise
to the potential for infection
 Follow training, guidance and instruction given, to prevent injury or ill health
 Use appropriate resources to minimise infection
 Be aware of and follow policies and procedures
 Report any health issue, which may affect their ability to work
 Report any accident, incident or near miss via completion of an accident report
 Cover all cuts and abrasions with suitable waterproof dressing and wear
gloves, where necessary
 Use any equipment provided, including PPE as trained to do so
 Challenge inappropriate hygiene practice
 Report to their supervisor/Home Manager any hazardous or dangerous

situations
 Co-operate with the Home’s arrangements for health and safety.

Risk Assessment
Description
In many workplaces there are risks, which may affect the health and safety
of employees. There is an absolute duty on employers to ‘conduct suitable and sufficient
risk assessments’ in the workplace, under Regulation 3 of the management of Health &
Safety at Work Regulations. In many instances, straightforward measures can control
risks, and whilst the law does not expect employers to eliminate all risks, they are
required to protect people so far as is reasonably practicable.
Risk Assessments Should Be Considered For:–
 Physical, chemical and/or biological agents
 Working conditions and processes
 Manual handling activities
 Exposure to infection
 Work-related stress
 Workstations
 Other workplace hazards.
Employees will:-
 Co-operate with the Home’s arrangements in respect of workplace risk

assessments
 Follow any training, information, guidance and instruction given by the Home
 Comply with any control measures laid down within risk assessments.

Risk Assessment Flow Chart

Risk Assessment Process

Safety Signs
Description
Safety signs include the use of illuminated signs, hand and acoustic signals (e.g. fire
alarms), spoken communication and the marking of pipe work containing dangerous
substances. Traditional signboards such as prohibition and warning signs may need to
be supplemented to comply with more specific legislation, e.g. photo luminescent signs
for fire exits and fire-fighting equipment.
Forest Healthcare Ltd will provide specific safety signs whenever there is a risk that
cannot be avoided or controlled by other means, for instance by engineering controls
and safe systems of work. Where a safety sign would not help to reduce that risk, or
where the risk is not significant, there is no need to provide a sign.
All safety signs are colour coded and each colour has a meaning, for example: -
 White circle with red edging and a diagonal line indicates PROHIBITED e.g.
no smoking
 Blue signs indicate that it is MANDATORY to carry out an action, e.g. the
wearing of personal protective equipment
 A triangular sign with black edging and a yellow background

indicates WARNING of a hazard and would normally contain a black
pictogram, e.g. radiation
 Green signs identify or locate safety equipment as well as marking emergency

escape routes.

 Familiarise yourself and comply with any signs and notices that are displayed
 Bring any defects to your line manager’s attention
 Follow safe procedures
 Wear relevant personal protective equipment as indicated.

Smoking In The Workplace
Description
This policy is not concerned with the right of individuals to smoke, but with where they
smoke whilst on company premises and the effects this may have upon the health,
safety and wellbeing of others.
Forest Healthcare Ltd recognises the health issues connected with smoking, not only for
smokers, but also for non-smokers affected by inhaling tobacco smoke in the course of
their work.
We will comply with statutory duties in respect of smoking in the workplace, fulfil
obligations to assess the risks associated with smoking in the workplace and take such
steps as are reasonably practicable to provide a working environment that is safe and
without risks to health.
In order for Forest Healthcare Ltd to control the hazards associated with the effects of
second hand smoke on non-smokers and to reduce the risks of fire, compliance with our
arrangements for smoking is critical.
Associated Hazards
 Exposure to the effects of tobacco smoke (ETS) - which may give rise to
respiratory problems or could exacerbate an existing condition e.g. asthma
 Fire resulting in injury to those in and around the premises and damage to
building.
Employeeswill:-
 Adhere to the Home’s arrangements for smoking, follow instructions and

comply with ‘No Smoking’ signage
 Not smoke anywhere within the Home or in designated company vehicles
 Take reasonable care for the health and safety of themselves and others
 Immediately report any breaches of the Home’s smoking policy.

Stress
Description
It is Forest Healthcare Ltd’s policy to address all work-related illnesses and in particular
stress, to control, reduce or eliminate so far as is reasonably practicable.
The Health and Safety Executive has defined health and safety as both the physical and
mental wellbeing of all persons employed by the company. We recognise that our
personnel are the organisation’s most valuable assets and that any problem associated
with work-related stress is a management duty.
A certain amount of stress provides high motivation, a positive outlook and good
performance. However, it is when these personal levels are exceeded that detrimental
health effects may appear. Whilst stress-related problems of short duration often resolve
themselves, it is the long-term stresses that the company aim to address.
Through the risk assessment process, Forest Healthcare Ltd will continue to identify
hazards and assess all mental and physical risks to health and safety with the objective
of reducing them, as far as is reasonably practicable.
The main problem with stress is the self-realisation that we are actively suffering from
it! Others affected by our stress symptoms tend to shy away from broaching the subject
as it may be construed as interference or just being nosy. Stress is usually brought
about by an accumulation of minor irritations that cannot be resolved in the time scale
we wish and/or with the desired outcome. However, there may be one single event or
set of circumstances that combine to provide the additional stress overload.
Some examples are:-
Possible environmental stressors include noise, temperature, overcrowding and

humidity.
Possible work-related stressors include working to tight deadlines, overwork and change
to organisation. Other issues that may have an impact include: -
 Under challenged
 Promotion prospects
 Racial or sexist remarks
 Personal relationships with other employees
 Travelling
 Job satisfaction
 Harassment and confrontation.
Stress counselling can often have a stigma that it is only for the 'weak' or 'mentally ill',
however the reverse is actually true.

It may be difficult to talk to a colleague about the problem face to face, as it might be
this relationship that is the cause. It is our policy that all employees can approach
management to raise concerns relating to stress. All conversations will be addressed in
the strictest confidence and we will try and assist any individuals suffering from stress.

Violence And Aggression
Description
Forest Healthcare Ltd recognises the difficulties in managing violence and aggression at
work and aims to put in place steps to identify and minimise risks to
support employees and monitor incidents to help address any potential problems.
The Health and Safety Executive’s definition of work-related violence is any incident in
which a person is abused, threatened or assaulted in circumstances relating to their
work. Employees whose job requires them to deal with the public can be at risk from
violence.
Associated Hazards:-
 Physical attacks
 Verbal abuse.
This may result in:-
 Bodily injury
 Anxiety or stress
 Low morale
 Depression.
Employees will:–
 Attend appropriate training sessions if they are deemed to be at risk at work

from violence or aggression
 Report any incidents of violent or threatening behaviour to the employer
 After any violent incident, employees are advised to complete an incident

report form regarding the event. This form outlines who has been involved
along with details of the situation that lead to the incident occurring
 Co-operate with management arrangements for dealing with violence and

aggression at work.

Visit By An Enforcement Officer
The Health and Safety at Work Act. 1974 and associated legislation conveys powers on
inspectors/fire officers who are appointed by the relevant enforcing authority to enforce
statutory compliance.
Non-compliance may lead to prosecution but this is always seen as a last resort, except
for:-
 Failure to comply with an Improvement or Prohibition Notice
 Failure to manage fire safety or notify the Fire Service of any significant risks
on the premises
 A breach of law that has significant potential for harm, regardless of whether it
caused an injury
 Reckless disregard for the health and safety of workers, service users or
others
 Repeated breaches of legal requirements where it appears that management is

neither willing nor structured to deal with adequately
 Substantial legal contravention, where there has been a serious accident or a

case of ill health.
Employees Responsibilities Include:-
 Not obstructing any reasonable request made by an Enforcement Officer
 Complying and co-operating with requests by the Officer
 Following instruction and guidance given by the Home Manager.

Waste Disposal
Description
Forest Healthcare Ltd has a legal ‘duty of care’ to ensure that it produces, stores,
handles, transports and disposes of its business waste without harm to human health or
the environment.
Examples of waste produced include:-
 Industrial waste, e.g., packaging, defective products, electrical waste, scrap

metal, healthcare chemicals, batteries
 Pharmaceuticals, blood, sharps (blades, syringes), infectious waste
 Domestic wastes including sanitary hygiene wastes
 Food wastes
 Office waste, e.g. waste paper, empty printer cartridges, fluorescent tubes.
Associated Hazards Include:-
 Exposure to blood borne viruses (BBVs)
 Exposure to human pathogens
 Exposure to cytotoxic substances
 Needle-stick injuries
 Access or exposure to spent drugs/pharmaceutical products.
Additional Hazards
 Build up of combustibles presenting a fire hazard
 Health hazard due to possible vermin infestation
 Poor housekeeping presents a tripping hazard.
Employees will:-
 Adhere to all Home protocols and procedures applicable to the safe handling,
segregation, storage, and disposal of healthcare waste
 Be responsible for their own hygiene

 Immediately report any spillage of bodily fluids and arrange for suitable
isolation and cleaning as per their level of training
 Report any needle stick injury or other accidental contact with human
pathogens or BBVs
 Not climb onto skips or other waste receptacles
 Inform the responsible person if waste receptacles are full and need emptying
 Not remove, or take for personal use, items from waste receptacles.

Water Temperature And Hot Surfaces
Description
The hot water distribution temperatures that are required for the control and prevention
of legionella will lead to discharge temperatures in excess of 50°C. Hence, blending or
mixing devices are required at the water outlets to protect vulnerable persons from
scalding.
Outlets that are only accessible to employees, or where the hot water is used for
processes, for example dishwashers, need not comply with the maximum temperatures
in this guidance.
Associated Hazards
 Unblended, or failure of blending valves, at hot water outlets: -
Minor and major injuries, and even fatalities, may result if vulnerable persons
come into contact with hot water. Burns and scalds are the most likely types
of injury, in particular to persons with reduced mobility or a reduced
sensitivity to temperature, as they may be unable to react quickly enough to
prevent injury.
 Hot surface temperatures: -
High temperatures of circulating water in heating and hot water systems may
also give rise to serious injuries and fatalities if vulnerable persons come into
contact with e.g. space heaters including conventional radiators, thermal
storage heaters, towel rails and other heating devices, as well as low level
surface mounted pipe work.
 Work equipment: -
Such as hand held irons, bain-marie trolleys.
Employees will: -
 Co-operate with the Home’s safe systems of work regarding hot surfaces and
hot water temperatures in the premises
 Report immediately, any hazards or faulty equipment to the senior person on

duty
 Use bathing thermometers provided to test bath/shower water
 Follow guidance, information, instruction and training given by the home.

TABLE 1
Area Recommended as a Options

minimum
Staff areas where visitor None Mechanical mixers.

or client access is
prevented by ‘fail safe’ Thermostatic mixers.
locks.
Thermostatic mixers with
fail-safe devices.
Residents’ and visitors’ Single lever or control Thermostatic mixers.

areas (hand basins). mechanical mixers starting
from cold with a Thermostatic mixers with
tamperproof stop to limit failsafe devices.
full hot water flow.
Whole body immersion Thermostatic mixers with None.

and lower maximum failsafe devices.
“safe” water
temperature.
TABLE 2
Maximum water temperatures
Application Maximum temperature oC
Bidet 44 oC
Shower 44 oC
Washbasin 44 oC *
Bath 44 oC
* For washbasins, washing under running water is assumed.

Welfare
Description
Welfare facilities are provided primarily for employees, but the provision extends
to others who may use the premises infrequently, e.g. visitors and contractors. The
Home’s welfare facilities include provision of e.g. toilets, washbasins, doors, and
passageways that are accessible for disabled persons.
Employees Responsibilities:
Welfare facilities provided and maintained by Forest Healthcare Ltd are for the benefit
and safety of all employees and visitors. Employees have a responsibility to use them in
a proper manner and not damage or misuse any equipment provided.
Personal responsibility should be taken for clearing personal waste and cleaning of
utensils when eating or drinking on the premises.
Employees will:-
 Co-operate with the Home’s arrangements for good housekeeping in the

workplace
 Report to the Home Manager or senior person on duty, any hazardous or

dangerous situations including damage to floors, doors, windows, fixings,
signs, defective lighting, and discomfort experienced as a consequence of
lighting in the workplace
 Comply with the Home’s smoking policy.

Wheelchair Use
Description
Wheelchairs, both transit type that can only be pushed by an attendant, and self-
propelled (controlled by the user), are used in the care home. There may be a variety of
makes and models including electric wheelchairs.
Forest Healthcare Ltd has a ‘minimal lifting’ policy with regard to the moving and
handling of people. In general therefore no employee may attempt to manually move or
lift a person from or to a wheelchair. Pushing, pulling or lifting a wheelchair constitutes
manual handling and attendants or ‘pushers’ must therefore have attended appropriate
manual handling training.
Associated Hazards
 Moving and handling of occupied wheelchair
 Instability and collapse of wheelchair
 Fall from chair during, e.g. muscular spasms, coughing, challenging behaviour
 Securing of wheelchair during minibus outings – see minibus policy
 Moving and handling of occupied wheelchair
 Instability and collapse of wheelchair
 Fall from chair during, e.g. muscular spasms, coughing, challenging behaviour
 Securing of wheelchair during minibus outings – see minibus policy.
Forest Healthcare Ltd expressly forbids the practice of assisting users up or down flights
of stairs or steps. Such a practice could put both user and ‘pusher’ at risk of serious
injury or even death.
No employee may act as an attendant or ‘pusher’, or in any other way assist a

wheelchair user in using their wheelchair or attempt to carry out maintenance or repairs,
unless they have received appropriate training, instruction and information which has
been properly recorded.
Employees will: –
 Use wheelchairs safely and in accordance with the information, instruction and
training provided by the Home
 Read and comply with the general risk assessment in place for the use of
wheelchairs

 Read and comply with service user specific risk assessments relating to the
use of wheelchairs
 Check wheelchairs for correct fitting/defects prior to use
 Immediately report to the person in charge of the Home: -
o any faults or failing relating to the wheelchairs - do not attempt

temporary alterations or repairs.
o any accident or incident, irrespective of how minor, relating to the

use of wheelchairs.

Work At Height
Description
A place is at height if a person could be injured falling from it, even if it is at or below
ground level. Falls from height remain the single biggest cause of workplace deaths and
one of the main causes of major injury. The regulations place duties on employers, the
self-employed and any person who controls the work of others, these people become
“Duty Holders”.
Associated Hazards
 Unsafe or unstable access equipment or structures
 Fragile surfaces e.g. roofs
 Adverse weather during outdoor work at height
 Traffic - vehicle and pedestrian coming into contact with the work at height
equipment.
Employees will:-
 Only work at height if they have been trained and authorised to do so
 Comply with training for working at height
 Only use the height access equipment identified in the risk assessment
 Make use of any personal protective equipment provided
 Comply with the safe system of work in respect of the work being undertaken
 Report any accidents, incidents and near misses to the Home Manager.

Work Equipment
Description
The definition of work equipment is wide and includes machinery, apparatus, equipment,
installations and tools. Therefore, items as diverse as profiling beds, carpet cleaners,
cooking ranges, tumble dryers, photocopiers and garden machinery are included.
Associated Hazards
 Dangerous/rotating parts of machinery
 Collapse of equipment
 Fire, overheating or explosion
 Gas, liquid, vapour or hazardous substance
 Failure of safety of controls on powered equipment
 Hot or cold surfaces
 Poor maintenance.
Employees will: -
 Use work equipment safely and in accordance with the information, instruction
and training provided by the Home
 Only use, clean or maintain the equipment they are trained on
 Take reasonable care of themselves and others who may be affected by their
actions
 Co-operate with the Home’s arrangements for the provision and use of work
equipment
 Seek the permission of the Home Manager before bringing any personal items
of equipment to work, whether it is intended that they be used by themselves
or others as part of work activities
 Make full and proper use of any personal protective equipment provided by the
Home
 Visually check and carry out other checks, required by risk assessment, prior
to and during use and report any faults and unsafe conditions to the Home
Manager or senior person
 Inform the Home Manager if they are taking any prescription medications that
may affect their ability to safely operate any item of work equipment.

Workplace Transport
Description
The effective management of workplace transport is crucial as the potential risk is great,
especially where pedestrians and vehicles mix.
The management of workplace traffic falls into three distinct categories: -
 Managing external traffic movement
 Managing internal traffic movement
 Managing pedestrian traffic.
Accidents can occur when vehicles collide with other structures but the main concern is
avoiding contact between pedestrians and vehicles as this accounts for hundreds of
fatalities each year and many more serious injuries. All persons who operate vehicles in
the workplace must be medically fit and trained in the safe operation of the vehicles they
will be using. The vehicles must be maintained in a safe condition with regular checks
being carried out by the operator and a competent service engineer.
Employees Responsibilities Include:-
 Being vigilant and conscious of the presence of pedestrians and other vehicles
 Following instructions from management
 Adhering to signs and procedures relating to direction, speed, parking,

reversing, loading and unloading etc
 Reporting to management any defects or fault with the practises in place
 Notifying management of any condition, medical or otherwise, that may have

an impact on their entitlement or ability to drive safely.

Young Persons
Description
There are specific legal requirements and restrictions on those who employ young
people or offer them work experience. A young person is defined as anyone under 18
years old.
A child is anyone who has not yet reached the official age at which they may leave
school, just before or just after their 16th birthday (often referred to as the minimum
school leaving age (MSLA)). Whilst children will not be offered employment in a care
home they may attend for work experience if arranged by the local education authority.
After leaving school a Young Person must:
 Stay in full time education e.g. college, or
 Start an apprenticeship or traineeship, or
 Spend 20 hours or more per week working or volunteering while in part time
education or training.
Associated Hazards
Some young people may be at particular risk because of: -
 Their lack of awareness
 Unfamiliarity with their surroundings
 Being physically or psychologically less suited to certain tasks
 Their lack of skills and training.
Employees will: -
 Co-operate with the Home’s arrangements for young people in the workplace
 Report any hazards to the Home Manager
 Follow any guidance, information, instruction and training given by the Home
Manager.

Young people must: -
 Not undertake any tasks unless they have been trained
 Follow instruction and comply with safe working practices
 Ask the Home Manager or senior member of staff if unsure about anything
 Make full and proper use of all PPE that has been issued to them
 Report any hazards or defects to the Home Manager or a senior member of

staff.

Receipt of health and safety handbook is on the next page

Receipt Of Health And Safety Handbook
Forest Healthcare Ltd have compiled a health and safety policy as legally required under
the Health and Safety at Work etc Act 1974 and the Management of Health and Safety at
Work Regulations, the full policy is available for inspection upon request.
To assist with the communication of information, the organisation will issue each
employee with a reduced copy of the health and safety policy, this is in the form of a
handbook. It is important that the contents of the handbook are read and understood
prior to returning this acknowledgement slip.
I confirm that I have read and understand the employee health and safety handbook and
will comply with all rules that are imposed in the interest of safety.
I acknowledge receipt of this Employee Handbook, which is the property of the

Company, and which forms an integral part of my Contract of Employment. I agree that
if I do not return this Handbook on the termination of my employment, the sum of £6.00
can be deducted from any monies owing to me.
Name:-
Signature:-
Date:-
Email address:-
Please return this form to the Centre Manager / Senior Person Present

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Health and Safety Handbook

Copyright Citation Ltd Version 4.1

Copyright Citation Ltd Version 4.1

Copyright Citation Ltd Version 4.1

2.0 17/05/2017 Lee Mockridge Overview of all text

3.0 04/07/2017 Lee Mockridge Review of Lone

4.0 16/12/2017 Lee Mockridge All arrangement

Copyright Citation Ltd Version 4.1

Copyright Citation Ltd Version 4.1 6

A signed copy of this statement is available on request.

Copyright Citation Ltd Version 4.1 7

We are committed to preventing pollution and to complying with all relevant

It is our policy to:

 Minimise the use of energy, water and natural resources

 Minimise waste through prevention, re-use and recycling where possible

 Dispose of waste safely and legally

 Avoid the use of hazardous materials, where practical

 Work with environmentally responsible suppliers

 Prevent environmental damage and minimise nuisance factors such as noise

We are committed to providing relevant environmental training and promoting

We will implement processes to prevent environmental non-conformities and to ensure

A signed copy of this statement is available on request.

Copyright Citation Ltd Version 4.1 8

As far as is reasonably practicable, we shall ensure that:

 Arrangements for use, handling, storage and transport of articles and

 Where appropriate, health surveillance will be provided to employees

 The provision and maintenance of all plant, machinery and equipment to

 Monitoring activities are undertaken to maintain agreed standards

It is the duty of all employees at work:

A signed copy of this statement is available on request.

Copyright Citation Ltd Version 4.1 9

Copyright Citation Ltd Version 4.1 10

As employers we have a duty to all employees, casual workers, part-time workers,

Management will ensure they:

 Provide safe plant and equipment that is suitably maintained

 Provide adequate training and information to all employees

 Provide health surveillance to employees where it is deemed necessary

 Provide employees and other workers who have little or no understanding of

 In addition to the above, Section 8 states that under no circumstances shall

Copyright Citation Ltd Version 4.1 11

 Only perform work that they are qualified to undertake

 Always store materials and equipment in a safe manner

 Never block emergency escape routes

 Utilise all items that are provided for safety

 Comply with all safety instructions

 Report to management anything that they may consider to be of any danger

 Advise management of any areas where protection arrangements require

Sub-Contractors/Self-Employed Personnel Responsibilities

 Will comply with all instructions given by management

 Will comply with signing in and out procedures.

Copyright Citation Ltd Version 4.1 12

Information regarding health and safety law is provided in a number of ways:

 Employees are provided with a copy of the ‘Employee handbook’

 Management and employees have access to our Health and Safety

 Review of accident statistics, near misses and trends

 Compliance with the objectives of the health and safety plan

 Occupational health issues

 Introduction of new technology

 Result of health and safety audits