Let your

talent
do the
talking

UK Early Careers Guide 2021

jll.co.uk/en/careers/graduate-recruitment
So... what’s
your ambition?
At JLL, if you excel at what you set your mind to, there are
plenty of exciting career opportunities for you. Join us to
develop your strengths and enjoy a fulfilling career. Keep your
ambitions in sight and imagine where we can take you.

“I want the variety of an

international career, with
colleagues who become
friends around the world…”
 Page 3

So... what’s
real estate all about?
The way we live, work and consume
impacts our built environment.

The real estate sector includes buying

and selling buildings; renting and
operating owned or leased buildings;
as well as servicing those buildings on
a fee or contract basis (e.g. facilities
management). Real estate is commonly
divided into residential (homes) and
commercial sectors.

Commercial real estate has a focus on

financial return and renting – think
industrial, office, retail, leisure, medical,
and hotels. The UK is the biggest
commercial real estate market in Europe,
followed by Germany and France.

UK Early Careers Guide | 2021

So much more
than buildings
We’re here to create rewarding opportunities and Why us?
amazing spaces around the globe where people
can achieve their ambitions. In doing so, we are At JLL we embrace the human side of business,
building a better tomorrow for our clients, our which makes us better at delivering the business
side of business.
people, and our communities.
Achieving ambitions is at the heart of everything
We’re a world leader in real estate services, powered
we do.
by an entrepreneurial spirit. We want the most
ambitious clients to work with us, and the most Achieving ambitions is about unlocking the potential
ambitious people to work for us. It’s as simple within every individual, every client, and every company.
as that.

We buy, build, occupy, and invest in a variety of Our sustainability ambition

real estate assets – including industrial, commercial,
retail, residential, and hotels. We want to make JLL a world-leading, sustainable
professional services firm; by creating spaces,
buildings, and cities where people can thrive.
From tech start-ups to global firms, our
The world’s financial, social and environmental
clients span industries such as:
challenges demand a bolder response from businesses
around the globe. Therefore, our ambition is to
• Banking embed sustainability into everything we do. Not just
• Energy because it’s the right thing to do, but because it adds
• Healthcare lasting value to clients, employees, shareholders,
• Law communities, and our industry.
• Life sciences
• Manufacturing Our next big ambition is to achieve global net
• Technology. zero carbon emissions by 2030.
 Page 5

This next stage in our ambitious sustainability We also have several business networks to
programme is a commitment to achieve net zero ensure everyone has the support they need
carbon emissions across all JLL-occupied buildings to succeed. Some of these include:
by 2030. JLL also advocates a net zero approach
for all our clients and suppliers. • Building Pride, our LGBTQ+ and Ally
employee network
We will achieve this vision globally through • Gender Balance
our sustainability leadership ambition, Building • Race for Change
a Better Tomorrow. You can read more about • Apprentice Network
this here. • Working Parents
• Neurodiversity
• Mental health first aiders
Opportunity for everyone
We are committed to providing opportunities for
everyone. Our ambition is to promote a positive, respectful,
equal and fun environment for all our people –
Whether you’ve studied real estate or if this is the and to champion and encourage a more
first time you've considered it; whether you’ve got diverse Real Estate industry.
a degree in business or art history; whether you feel
you’ll be great at selling, or you’d rather play with the
latest tech – if you excel at what you do, we want to
hear from you.

Embracing diversity, inclusion, and equality creates

a welcoming workplace culture. It ensures we attract
the brightest talent, focused on innovative and
creative solutions for our clients.

UK Early Careers Guide | 2021

Do our values
match?
Core values shape who we are, guide our decisions, We believe in ethics in all client business.
and help direct our future. That’s why it’s important We act honestly and responsibly.
for us to share ours with you. We hope you share
them too, or they will complement your own. Our clients rely on us to act in their best interests.
It’s a responsibility we take seriously, which is why
Our own core values underpin our commitment to we’re committed to clear principles, a strong sense of
our clients, to our communities, and to each other; decency, and the highest global standards. By acting
and provide direction for everything we do. ethically, we are trusted by our clients to do the right
thing. It's why we’ve been recognised as one of
We believe in teamwork. the World’s Most Ethical Companies for 13
consecutive years.
We share in order to succeed.
We are a team of over 93,000 individuals, but we
collaborate across our various locations and functions
to offer a first-class service. Working together helps World’s most ethical company
pool our knowledge and experience. We achieve our 2008-2020
common goals and share our mutual successes, as Recognises the strong principles
one team. of business and professional ethics
inherent in JLL’s values, culture
You might experience this through being invited and strategy – as well as interactions
onto a project team with many colleagues from with clients, customers, vendors
different countries and parts of the business. and employees.

We believe in excellence. Stonewall Top 100 Employers

We strive to be exceptional. – ranked 64th
JLL is the first real estate advisor
We want to grow and do better for our clients and
to make it into the top 100.
ourselves, which is why we’re committed to excellence.
Being curious and always seeking out opportunities is
key to your success in a career at JLL.
 Page 7

“Growing up, I wanted

to change the world.
Now I know I can.
By joining a company
that’s leading on
Sustainable Cities
and Net Zero, I can
really make an
impact.”

UK Early Careers Guide | 2021

It’s not all Page 9

work...
Depending on placement location, you will The JLL Property Triathlon
find a wide variety of social, sporting and
charity activities to help you make friends, Firmly established as one of the UK’s top five
network within the business, and kick back largest triathlons, and one of the most prestigious
and relax after a day of hard work. events in the real estate calendar – the JLL
Property Triathlon welcomes more than 2,000
competitors to Eaton Dorney each year – and
Sports has raised nearly £1.5 million for charity over
the last decade. The event is open to anyone
If you’re the sporting type, you’ll be spoiled for in the property industry, and is a great way to
choice with our programme of activities, including: get fit and make friends with colleagues of all
ages across the company.
• Tennis • Rugby
• Running • Softball
• Squash • Netball Charity
• Cricket • Sailing
• Football • Yoga Fundraising for charity is at the heart of JLL’s social
calendar. JLL are proud to work in partnership with
Don’t see anything you like? You could always set Crisis to end homelessness. One of our key events is
up a new society! the JLL Property Triathlon and Property Swim, where
we raised £231,572 last year. We also encourage all
Externally, JLL has a well-established athlete our people to volunteer, by offering two days per
sponsorship programme – Team Pro JLL – which year that they can volunteer to their chosen charity.
supports professional athletes on a three-year cycle;
helping them to achieve their next career goals.
Athletes we have supported in recent years include
Olympic bronze medallist sculler, Alan Campbell;
97,957 hours spent volunteering
in local communities

triathlete, Helen Jenkins; and Olympic gold

medal-winning cyclist, Geraint Thomas MBE.

UK Early Careers Guide | 2021

Rewards and Benefits

“I’d like to earn enough

to help out my parents,
buy my first home,
and keep my family
looked after.”
 Page 11

We reward our people in many ways. For example, with interesting assignments;
internal or international secondments; the opportunity to work with prestigious
clients; and personal and professional learning opportunities. We also offer
a comprehensive range of financial benefits, which include:

Competitive salary Private medical insurance

starting salary will depend on location arranged through Aviva

Discretionary bonus scheme Unlimited access to GP

to show our appreciation for your hard work video consultations 24/7 through Aviva’s Digital GP app

Season ticket loan Employee Assistance Programme

an interest-free annual season ticket loan to help you pay support on a range of workplace and personal issues –
for your travel from health and wellbeing, to finance management

Non-contributory pension Life assurance

regular employer contributions, plus voluntary as a tax-free lump sum to your dependants
contribution scheme

Give as You Earn Income protection

regular tax-effective payments to charities of your choice monthly payments to protect you in case of injury
or illness

ShareSave Critical illness insurance

an opportunity to acquire JLL shares at a discount of 15% offered once a year as a voluntary benefit

Marriage or civil partnership Dental plan

we mark your special occasion with a £100 gift to spread the cost of routine check-ups, hygiene visits,
x-rays & restorative treatment

Cycle to Work Employee discounts

to help you with the cost of a new bike and equipment with over 1,800 local and national retailers
Our Schemes...
So you're interested in real estate and want to know about our
programmes? If you meet our eligibility criteria we're interested
in you too. Let's see where you could fit.
Graduates Page 13

Our graduate programme is open to final year and organisation is more your thing, then Project
candidates. Typically, these are in the following Management is for you. If you’re unsure, why not check
locations: out all of our programmes to see where you could fit?
• London
• Bristol If you haven’t studied real estate
• Leeds
• Manchester Our Commercial, Residential and Project Management
• Birmingham schemes accept graduates without a RICS accredited
• Glasgow degree; and these graduates will be sponsored by JLL
• Edinburgh to complete a Master’s in Real Estate alongside the
Graduate programme.

What programmes are on offer? Applications for our 2021 Graduate programme will
go live on Monday 12th October and will close after
We offer placements across the following areas:
four weeks. We cannot accept late applications.
• Commercial
• Residential
• Project management Eligibility
• Building surveying
• Quantity surveying • To be accepted onto one of our graduate schemes,
• Planning you will need at least a 2:1 undergraduate degree,
and a minimum of C grade or above in Maths and
We have opportunities for those graduating with English at GCSE level.
Real Estate Royal Institute of Chartered Surveying
(RICS) degrees and non-Real Estate degrees alike. • We are only able to consider applicants who are
You can rotate across business lines as part of our currently legally able to work in the UK, as we are
Commercial and Residential schemes, or stay in one unable to provide visa sponsorship at graduate level.
of our specialist pathways and become an expert.
• Candidates are limited to applying to one Graduate
programme only, so please consider your pathway
What skills are we looking for? carefully as you can’t change your application later.

If you can easily build relationships with others, • If you are being referred by a JLL employee, you still
understand technical information, and come up need to go through the same application process,
with creative solutions, you’ll thrive in our surveying but the application form will ask you to state who
routes. If time management, attention to detail, referred you.

UK Early Careers Guide | 2021

Commercial TOP TIPS:

JLL Graduate, Arjun Sahota, says “It's an ideal

Fancy becoming an investment agent, property pathway to gain a variety of experience that’s
valuer or management surveyor? Then this is the transferable to any career. It’s a steep learning
place to start. Commercial real estate can be curve, and a great way to learn new systems.”
categorised into four different areas, also known
as asset classes: leisure, office, industrial, and retail. JLL Graduate, Daniella Sidoli, says “You need
to be organised, on top of things, and use your
Commercial real estate serves a variety of clients in initiative to solve complex problems. But the
the public and private sector, and provides insight rewards make it all worthwhile!”
into all sorts of industries (e.g. education, healthcare,
telecommunications, and manufacturing). Working
in this area allows you to interact with clients, and Residential
go above and beyond to meet their expectations.
It also provides the opportunity to develop many
transferable skills, such as data collection, Residential is a term that covers a wide range
presentation and people skills. of properties. At JLL we refer to is as Living,
because it can include markets as well as
As a surveyor working in this area, you will properties that relate to our lives.
typically specialise in one asset class, after being
trained in various parts of the business, including As a Surveyor working in this area, you will
Corporate Consulting; Valuations; Office Agency; and typically specialise in one team after being trained
Industrial and Logistics. There will be work that crosses in various parts of the business. There will be work
over with other teams in the business, which means that crosses over with other teams in the business,
you’ll need to be flexible and resourceful. which means you’ll need to be flexible and agile.

What qualification will I get? What qualification will I get?

The Commercial Assessment of Professional The Residential Assessment of Professional
Competence (APC). During your APC training you will Competence (APC). During your APC training you
have a three-seat rotation within the Commercial will have a three-seat rotation within the Residential
Group, to enable you to sit the APC Final Assessment. Group, to enable you to sit the APC Final Assessment.
Several rotations will be open to application; according Several rotations will be open to application;
to business demand. These will be in different areas of according to business demand. As part of the
the business, however, Valuations is mandatory for all APC qualification, you must also complete a
Graduates to achieve the APC qualification. mandatory seat in Valuations.
 Page 15

TOP TIP:

JLL Graduate, Kylie Briggs, says

“The opportunities at JLL are endless. Don’t
confine yourself to the definition of a graduate,
and always be open to exploring different levels
of opportunities and taking on more responsibility.
Not only will you benefit from being exposed to
different people, you'll also be rewarded with
unique working experiences”.

Project Management
If you’re organised and deadline driven, becoming
a Project Manager in the real estate sector could
be for you. The Project Management team delivers
exciting projects for our clients, often publicised
on the news and social media. No two projects
are the same, and you'll work with a wide range
of professionals – from architects and structural
engineers, to quantity surveyors, fire consultants
and planners.

As a Project Manager, you will have the

opportunity to work across the Commercial and
Residential teams, gaining significant training in
both areas before becoming Chartered. Expect
to familiarise yourself with various projects
and systems; learning new processes such as
documentation control; and using spreadsheets
and programming applications.

What qualification will I get?

The Assessment of Professional Competence (APC).

UK Early Careers Guide | 2021

Building surveying
Building surveyors are often referred to as
Doctors for buildings. They diagnose defects,
prescribe solutions, and might also consult
with specialists to investigate issues further.

It’s a very hands-on role, meaning you’ll

spend lots of time developing skills in building
pathology (how buildings are structured and
can deteriorate); legal knowledge (what the
law sets out to keep buildings safe); and
up-to-date building and sustainability standards.

If you are passionate about sustainability,

you can also advise clients on sustainable
construction and its environmental impact.

What qualification will I get?

The Building Surveying Assessment of
Professional Competence (APC). During your
APC training you will gain experience exclusively
in our Building Consultancy team.

TOP TIP:

JLL Graduate, Elias Katsoloudi, says

“The graduate scheme at JLL has been everything
I could have hoped for. It offers a clear pathway
to becoming a Chartered Building Surveyor.”
 Page 17

Quantity Surveying Planning

Quantity Surveyors (sometimes known Planners make decisions on how we use the
as Cost Consultants or Managers) provide space around us. Becoming a Planner means
expert advice on construction costs. Quantity deciding how many houses, hospitals, schools
Surveyors ensure that proposed projects are and shops we need, for example, and where
affordable and offer good value for money. they go.
Essentially, they hold the purse strings of
You’ll balance the needs of the population
the project.
with the need to protect the environment
Your work will involve the following: and historical buildings. And you’ll frequently
communicate with politicians and members
• Helping client and design teams assess
of the public.
and compare different design solutions
• Tracking design costs and variations from
What qualification will I get?
original plans
The Royal Town Planning Institute Assessment.
• Providing advice on procurement strategy
Our Planning team will provide you with the
and construction contracts (e.g. sourcing
appropriate breadth of experience to enable
materials and arranging contractors)
you to apply to become a member of the RTPI.
• Ensuring that costs remain under control
as the project progresses
TOP TIP:

JLL Graduate, Tom Pemberton, says

What qualification will I get?
“The Planning Consultancy pathway
The Quantity Surveying Assessment of provides a great opportunity to broaden
Professional Competence (APC). During your skillset and develop specialist knowledge
your APC training you will gain experience in the planning and development sector –
exclusively in our Cost Management all within a super supportive and collaborative
team – enabling you to sit the APC environment.”
Final Assessment.

UK Early Careers Guide | 2021

School leavers
Want to kickstart your career as soon as possible? Eligibility
Looking to gain a professional qualification,
but not sure if university is for you? Our apprenticeships are open to all who do not
have a degree and want to kickstart their career.
Our school leaver apprenticeships are a great
We do not ask for any previous work experience in
opportunity for you to earn while you learn, and
real estate, but we are interested in these strengths
might just be what you’re looking for. At JLL, you’ll
and abilities you’ve gained from life experience;
be involved in real work from day one and balance
such as sports, hobbies, volunteering... or even
your studies towards a qualification. Throughout
a part-time job.
the programme, we’ll help you build skills
and experience that will set you up for your Our entry requirements are:
future career.
• A-levels – Minimum of 72 UCAS points (equivalent
to Grade D in three subjects)
What programmes are on offer?
• GCSEs – Minimum of Grace C/4 in English
We offer placements across the following areas: and Maths
• Surveying • You must not already hold or be currently studying
• Information Technology towards a degree
• Human Resources
• Finance Remember that academic achievements aren’t the
• Business Administration only thing that we look at. Throughout our application
process we want to understand more about your
Applications for our 2021 intake are open from ambitions and passions, to help kickstart your career.
Monday 2nd November to Friday 27th November.

What skills are we looking for?

If you can easily build relationships with others,
and come up with creative solutions, you’ll thrive in
any Surveying programme or HR. Good with numbers?
Check out Quantity Surveying and Finance. Or if you
can synthesise lots of data, one of our IT routes
might for you. If you’re unsure, why not check out
all of our programmes to see where you could fit?
 Page 19

Surveying
There are three pathways currently on offer: complete two years of structured training for your
Commercial Property, Building Surveying, and Assessment of Professional Competence (APC),
Quantity Surveying. Each pathway leads to becoming where you will become a Chartered Surveyor.
a Chartered Surveyor within 5 years. Visit our
graduate section for more info on what each The below diagram shows the typical
pathway offers. Surveying apprenticeship journey, and offers
a direct comparison with an equivalent
Regardless of your pathway, you’ll study towards university course.
a bachelor’s degree that is accredited by the Royal
Institute of Chartered Surveyors (RICS). You will also

Year one Year two Year three Year four Year five Year six

Apprenticeship

Working Working Working, Working APC Sit APC, finish

and degree and degree degree and training, and structured training
start structured finish degree and become a
training by end of year Chartered
Surveyor

Graduate

University University University Join JLL and Cognates sit Non-real estate
structured APC and finish graduates sit
training structured APC, finish
training structured training
and become a
Chartered Surveyor

UK Early Careers Guide | 2021

UK Graduate Recruitment | 2021
Information Technology
Our Technology team is the backbone of JLL. What qualification will I get?
You’ll be supporting our employees to be
You’ll complete the Level 4 Data Analyst
productive when using technology (helping us
apprenticeship and study programming (SQL),
all to do our jobs well). We have placements
data visualisation (Tableau and Power BI), as well
available in the following areas:
as the EMC Data Science Associate Qualification.
• Infrastructure Technician
• Data Analyst
• Business Analyst Business Analyst
Work within a specific team to ensure our
Infrastructure Technician processes are efficient – helping us to work
smarter. This work is critical to making sure we
From setting up laptops for new joiners and helping can deliver the best service possible to our clients.
with the rollout of new software, to maintaining
various systems and resolving issues for customers What qualification will I get?
over the phone or email – there’s lots to get involved
You’ll complete the Level 4 Business Analyst
with whilst balancing this with your studies.
apprenticeship and learn about measuring
business impact, stakeholder analysis and
What qualification will I get? management, gap analysis on processes,
You’ll complete the Level 3 Infrastructure Technician and requirements gathering. This will also be
apprenticeship, obtaining the CompTIA A+ recognised for your professional competence
qualification. This means being certified by the in the Skills Framework for the Information Age
British Computing Society; through a mixture of (SFIA), as well as gaining entry onto the British
learning methods. Computing Society (BCS) register.

Data Analyst
Working as part of a wider team of analysts, you’ll
ensure our data drives us forwards. You’ll learn how
data can be used to create real actions that will
improve processes and give better insights to help
our clients achieve their ambitions.
 Page 21

Human Resources Business Administration

Join us on an 18 to 24 month programme, and In this programme, you’ll learn about the way
become a recognised HR professional. You’ll JLL operates. Bringing to life theoretical knowledge
learn about the various policies we have in place gained through your studies on topics such as
at JLL and combine this with the knowledge business fundamentals, customer relations and
acquired through your studies. stakeholders, researching and report writing.

What qualification will I get? What qualification will I get?

Depending on your abilities, you’ll complete either You’ll complete the Level 3 Business Administration
the Level 3 or Level 5 in Human Resources Practice, apprenticeship.
accredited by the Chartered Institute of Personnel
and Development (CIPD).

Finance
Join one of our internal or external facing
finance teams working in credit control, accounts
payable, or even supporting a client account.
Learn about complex accounting techniques
(such as maintaining cost accounting records,
and preparing reports and returns), financial
processes, advanced bookkeeping, final
accounts, and ethical practices.

What qualification will I get?

The Level 3 Association of Accounting Technicians
(AAT). As this is an industry recognised qualification,
your knowledge will be respected by many across
the industry.

UK Early Careers Guide | 2021

So... you
want to apply?
You’ve decided your ambition is to join JLL on When to apply
one of our Early Careers programmes. Making
an application to us is easy. Graduates – applications will open on Monday
12th October, and close on Friday 6th November.
Anyone with a degree can apply, but please check
The first step is to complete a simple online
what your specific programme may require.
registration form, so we can collect some basic
information and check you’re eligible for the role.
School leavers – applications for our
You can register online here. apprenticeship programmes will open on
Monday 2nd November and close on Friday 27th
As you progress through the process, you’ll learn November. Anyone without a degree can apply.
more about yourself and what it is like to be a trainee
at JLL. We're here to support you at every stage, Internships – applications to our summer
so feel free to speak with us and ask questions at internships are for university students in their
any time. penultimate year (and beyond) will open in early
March 2021, and will remain open for 4 weeks.
We accept one application from each individual
in any recruitment season. So please ensure you
are certain on which programme you want to be
considered for. It’s also important that you have
permanent eligibility to work in the UK, as we are
unable to provide visa sponsorship.
Here is an outline of our application process:
So... what’s
next?
Online registration: Select your chosen scheme, and fill out a brief form –
to share your contact details and answer some programme eligibility and equal
opportunities questions. This should take around 10 minutes to complete.

Application form: Let your talent do the talking. Tell us all about you and why
you think we could be a match. Share your life experiences and tell us more Excited to find out more?
about your ambitions; whether personal or professional. It’s important to Visit our website
think about why you see yourself here at JLL. We recommend you complete
this straight after your registration, so you can keep your application moving Have an unanswered
forward. This should take around 30-40 minutes to complete. question? Email us at:
[email protected]
Situational judgement test: An online exercise that describes several
workplace scenarios. For each one, you will be given a choice of four options Ready to apply? Click here
and asked to select which you think is the most effective and least effective.
It’s about us getting to know you better – there’s no right or wrong way to
respond. This assessment should take around 30 minutes to complete.

Digital interview: You will be asked to film your answers to pre-recorded

questions designed to draw out your strengths and abilities (and how they
link to those needed to succeed at JLL). We recommend using examples to
support your responses. You’ll also be asked to share your understanding
of the programme you’re applying for; so make sure you do your research.
This assessment should take around 30 minutes to complete.

Final interview: Because of COVID-19 we’re not meeting in person this year,
so this will be a virtual interview. Here you can expect a number of questions
that help us to assess your strengths and abilities – and understand more
about your own ambitions, and your motivation for starting a career with JLL.

UK Early Careers Guide | 2021

© 2021 Jones Lang LaSalle IP, Inc. All rights reserved. All information contained herein is from sources deemed reliable; however,
no representation or warranty is made to the accuracy thereof.