Akash Report
Akash Report
Akash Report
RESEARCH REPORT
ON
SCHOOL OF MANAGEMENT
GRAPHIC ERA HILL UNIVERSITY,
DEHRADUN
BATCH 2022-2024
DECLARATION
declare that every part of the project report, “Study of HDFC Mutual Fund” that I have
The empirical findings in the report are based on the data collected by myself. It is a result of my
hard work. I have not copied anything from any resources or any other projects submitted for the
similar purpose.
HDFC MUTUAL FUND” The need for this project was felt because communication has been
I am thankful to Sargam Bahl (Faculty) and all faculty members of MBA Department who
I would also take the chance to express my sincere thanks to the staff of the “HLM College,
Ghaziabad” that were extremely cooperative in providing relevant materials.
My happiness cumulates when I recalled the corporation extended by my friends during the
completion of this project.
Aakash Chaudhary
PREFACE
The project program of Master Business Administration involves the exposure of student to get
an insight in the real life business situation. This practical training gives an ample opportunity to
apply ones academic knowledge in the field substantiate by ones personality, initiative and
capabilities.
Although, each business strategy is unique, it is not comparable with that of other firms or other
kind. Yet it provides a background to possible aspects of any problem and choosing the best
alternative.
Marketing/Consumer Research is a method by which one can feel the nerve of the market. It is
used to find out the attitude of consumer toward the product. It also help in explaining the fact
The entire project helps me in gaining valuable experience & knowledge during the survey. The
project consists of various findings after tabulation of collected data, then analyzed conclusions
TABLE OF CONTENTS
Introduction 7-17
Objective 18-19
Conclusion 76-77
Recommendations 78-80
Annexure 81-86
INTRODUCTION
INTRODUCTION
The economy is highly influenced by the Financial System of the country. The Indian Financial
System has been broadly divided into two segments: the organized and unorganized. An investor
has a wide array of investment avenues available. Economic well being in the long run depends
In present financial scenario where the economy is poised to grow at 9% ,as stated by our finance
minister P Chidambaram, and the present bulls run in the capital market ,where lot of money is
being pumped into the economy by FII, and increasing disposable income with the generation
next has created a problem of investment because there is lot money on hand but they don’t
know where to invest as there is no attractive return in the bank FD, PPF, KVP, NSC, MIS, and
Due to uncertainty in share market and low returns due to low interest a rate has left investor are
puzzled, i.e. to spend the money or save the money. If to save the money then where to save it, so
that they can get better return with flexibility, tax benefit and as well as capital appreciation. So it
is necessary for investor to find the answer and way of capital growth with better return rather
than uncertain share market and other low yield investment avenues.
All investments involve risk in varying degrees, and hence it is necessary to understand risk
profile of each investment avenues and know how it can affect your investments. There should
be trade off between risk and return. There are also risks that are not in our control like inflation
risk, credit risk, risk of sudden rise in oil prices, risk pertaining to political environment for
instance. In present financial system, investment has lost their potential to earn additional
income, which can help for growth of their capital because the interest return which varies from
approx 4% to 8% and the inflation rate hovering in and around 5%-6% so the real return is
varying between (-)2% to 2% so this is the real return what a investor gets by investing in
money for min of 2-5 years ,in these instruments ,which is not very encouraging for an investor
to invest in these instruments .So the investor is likely to spend his earnings than invest(save),
Mutual fund is indeed of great benefit in this respect. They provide the services of experienced
and skilled professionals who determine this risk and monitor them ongoing basis they are also
backed up by research, done by individual asset Management Company based on the fund
objectives.
When investors are confronted with an outstanding range of products, form traditional bank
investors across the country today is whether one should invest in a bank fixed deposit or in a
debt-oriented Mutual Fund. Mutual fund gives an opportunity to the IFA’s to select from different
investment options ranging from liquid funds to diversified equity, based on their client’s
During the training period and interaction with people it was found that awareness of Mutual
Fund among IFA’s was there to a limited extent but there was lot of misconceptions among them
about mutual fund as We had meet few who had lost their money in UTI scam and others though
where aware of mutual fund where not suggesting this to their clients as they thought it as to be
to risky for their clients and those who were aware where really aggressive to take the
opportunity offered by mutual fund to earn a high return. On the whole if We have to conclude
my survey We would like to say that if we have to create awareness about diversified portfolio,
professional management and SEBI Regulations and benefits it offers to IFA’s and their clients
and also we have to clear few misconception which IFA’s have, to tap the huge potential which
and the second in Scotland in the 1880's. Originally called investment trusts, the first American
one was the New York Stock Trust, established in 1889. Most that followed were begun in
Boston in the early 1920's, including the State Street Fund, Massachusetts Investor's Trust (now
called MFS), Fidelity, Scudder, Pioneer, and the Putnam Fund. The Wellington Fund, the first
balanced fund that included both stocks and bonds, was founded in 1928, and today is part of the
giant Vanguard Funds Group. In the 1960's there was a phenomenal rise in aggressive growth
funds (with very high risk). Sometimes called "go-go" or "hot-shot" funds, they received the
majority of the billions of dollars flowing into mutual funds at that time. In 1968 and 1969, over
A severe bear market began in the autumn of 1969. People became disillusioned with stocks and
mutual funds. The market's toast. It’ll never get back to where it was!" was echoed by panicked
investors. Unemployment grew; inflation went crazy, and investors pulled billions back out of
the funds. They should have hung in there! Many funds have risen 9,000% since then.
The 1970's saw a new kind of fund innovation: funds with no sales commission called "no load"
funds. The largest and most successful no load family of funds is the Vanguard Funds, created by
At the end of the 1920's there were only 10 mutual funds. At the end of the 1960's there were
244. Today there are more than 6,500 unique funds and even thousands more that differ only by
their share class (how they are sold, and how their expenses are charged).
Before we continue with all you need to know about mutual funds, here is something that merits
your attention. Since 1940, no mutual fund has gone bankrupt. You sure can't say that about
“A mutual fund is a common pool of money into which investors place their contributions that
are to be invested in accordance with a stated objective. The ownership of the fund is thus joint
or “mutual”, fund belongs to all investors. The work ‘Mutual’ means a vehicle wherein the
A mutual fund uses the money collected from investors to buy those assets which are specifically
permitted by its stated investment objective. Thus, an equity fund would buy equity assets –
ordinary shares, preference shares, warrants etc. A bond fund would buy debt instruments such as
debentures, bonds or government securities. It is these assets which are owned by the investors in
the same proportion as their contribution bears to the total contributions of all investors put
together.
When an investor subscribes to a mutual fund, he or she buys a part of the assets or the pool of
funds that are outstanding at that time. It is no different from buying “shares” of joint stock
Company, in which case the purchase makes the investor a part owner of the company and its
assets. In fact, in the USA, a mutual fund is constituted as an investment company and an
investor “buys in to the fund”, meaning he buys the shares of the fund. In India, a mutual fund is
constituted as a Trust and the investor subscribes to the “units” issued by the fund, which is
where the term Unit Trust comes from. However, whether the investor gets fund shares or units
is only a matter of legal distinction. In any case, a mutual fund shareholder or unit-holder is a
part owner of the fund’s assets. The term unit-holder includes the mutual fund account-holder or
A Mutual Fund is a trust that pools the savings of a number of investors who share a common
financial goal. The money thus collected is then invested in capital market instruments such as
shares, debentures and other securities. The income earned through these investments and the
capital appreciation realized is shared by its unit holders in proportion to the number of units
owned by them. Thus Mutual fund is most suitable investment for the common man as it offers
most common type of mutual funds. Investors may purchase units from the fund sponsor or
redeem units at the valuation promised in the fund documents, usually on a daily basis. "Closed-
ended" or "Closed" mutual funds are traded as financial securities, once they are issued, and
holders must sell their units on the stock market to receive their funds back.
Schemes can be classified by the way of their stated investment objective such as Growth Fund,
These schemes, also commonly called Growth Schemes, seek to invest a majority of their funds
in equities and a small portion in money market instruments. Such schemes have the potential to
deliver superior returns over the long term. However, because they invest in equities, these
schemes are exposed to fluctuations in value especially in the short term. Equity schemes are
hence not suitable for investors seeking regular income or needing to use their investments in the
short term. They are ideal for investors who have a long term investment horizon.
General Purpose
The investment objectives of general-purpose equity schemes do not restrict them to invest in
specific industries or sectors. They thus have a diversified portfolio of companies across a large
spectrum of industries. While they are exposed to equity price risks, diversified general purpose
equity funds seek to reduce the sector or stock specific risks through diversification. They mainly
have market risk exposure. HDFC Growth Fund is a general purpose equity scheme.
Sector Specific
The schemes restrict their investing to one or more pre-defined sectors, e.g. technology sector.
Since they depend upon the performance of select sectors only, these schemes are inherently
more risky than general purpose schemes. They are suited for informed investors who wish to
take a view and risk on the concerned sector.
SPONSOR
Sponsor is the person who acting alone or in combination with another body corporate
establishes a mutual fund. Sponsor must contribute at least 40% of the net worth of the
Investment managed and meet the eligibility criteria prescribed under the Securities and
Exchange Board of India (Mutual Fund) Regulations, 1996. The sponsor is not responsible or
liable for any loss or shortfall resulting from the operation of the Schemes beyond the initial
TRUST
The Mutual Fund is constituted as a trust in accordance with the provisions of the Indian Trusts
Act, 1882 by the Sponsor. The trust deed is registered under the Indian Registration Act, 1908.
TRUSTEE
Trustee is usually a company (corporate body) or a Board of Trustees (body of individuals). The
main responsibility of the Trustee is to safeguard the interest of the unit holders and ensure that
the AMC functions in the interest of investors and in accordance with the Securities and
Exchange Board of India (Mutual Funds) Regulations, 1996, the provisions of the Trust Deed
and the Offer Documents of the respective Schemes. At least 2/3rd directors of the Trustee are
independent directors who are not associated with the Sponsor in any manner
OBJECTIVE OF THE STUDY
OBJECTIVE
The main aim of the study is to accomplish the following objective:
• To know the satisfaction level of the customers on value added services provided by the
• To know the motivational factors those made them buy an insurance policy from the
company.
• To know the image of the private life insurance companies in the minds of the customers.
• To know the preferences of the people in the taking policies by conducting market survey.
• To know the perception of the customers on value added services offered by private
LITERATURE REVIEW
LITERATURE REVIEW
MAN WITH A MISSION
Founder and Chairman-Emeritus, of HDFC Group who left this earthly abode on November 18,
1994. Born in a traditional banking family in Surat, Gujarat, Mr. Parekh started his financial
career at Harkisandass Lukhmidass – a leading stock broking firm. The firm closed down in the
late seventies, but, long before that, he went on to become a towering figure on the Indian
financial scene.
In 1956 he began his lifelong financial affair with the economic world, as General
Manager of the newly-formed Industrial Credit and Investment Corporation of India (ICICI). He
At the ripe age of 60, Hasmukhbhai started his second dynamic life, even more illustrious than
his first. His vision for mortgage finance for housing gave birth to the Housing Development
Finance Corporation – it was a trend-setter for housing finance in the whole Asian continent.
He was also a writer in his own right. There are over 200 published articles by him...
In 1992, the Government of India honoured him with the Padma Bhushan Award. The London
He took active interest in the Bombay Community Public Trust, designed specifically to serve
When Mr. Deepak Parekh took over as Chairman from Hasmukhbhai, he said: “Taking over from
H.T. Parekh is a formidable task; his vision… brought about not only an institution, but an entire
Today we are the largest residential mortgage finance institution in India, with a net worth of Rs.
2,703 cores as of March 31, 2006 and an asset base of over Rs. 22,000 cores. We also aim to
increase the flow of resources to the housing sector by integrating the housing finance sector
Over a span of 25 years, HDFC has become the pioneer in housing finance in India and made it
possible for over two million Families to own their homes, through housing loans worth over Rs.
42,000 cores.
To be a dominant player in the Indian mutual fund space, recognized for its high levels of ethical
consisting of eminent persons who represent various fields including finance, taxation,
construction and urban policy & development. The board primarily focuses on strategy
Mr. Deepak S. Parekh is the executive Chairman of the Corporation. He is fellow of the Institute
of Chartered Accountants (England & Wales).Mr. Parekh joined the Corporation in a senior
management position in 1978.He was inducted as a whole time director of the Corporation in
1985 and was appointed as the Chairman in 1993. He is the chief executive officer of the
Corporation Mumbai.
the Institute of Chartered Accountants of India? He has been employed with the Corporation
since 1981 and was the executive director of the Corporation since 1993. He was appointed as
the deputy managing director in 1999 and the Managing Director in 2000. He is also a member
graduate in law and holds a Master’s degree in economics from Delhi University. She has been
employed with the Corporation since 1978 and was appointed as the Executive Director of the
Corporation in 2000. She is responsible for overseeing all aspects of lending operations of
HDFC.New Delhi.
BOARD OF DIRECTORS
Mr. D S Parekh - Chairman Mr. D N Ghosh
AMC was incorporated under the Companies Act, 1956, on December 10, 1999, and was
approved to act as an AMC for the Mutual Fund by SEBI on July 30, 2000.
The registered office of the AMC is situated at Ramon House, 3rd Floor, H.T. Parekh Marg, 169,
In terms of the Investment Management Agreement, the Trustee has appointed HDFC Asset
As per the terms of the Investment Management Agreement, the AMC will conduct the
operations of the Mutual Fund and manage assets of the schemes, including the schemes
Zurich Insurance Company (ZIC), the Sponsor of Zurich India Mutual Fund, following a review
of its overall strategy, had decided to divest its Asset Management business in India. The AMC
had entered into an agreement with ZIC to acquire the said business, subject to necessary
regulatory approvals.
On obtaining the regulatory approvals, the Schemes of Zurich India Mutual Fund has now
migrated to HDFC Mutual Fund on June 19, 2003. These schemes have been renamed as
follows:
The AMC is managing 2 close ended Income Scheme viz. HDFC Fixed Investment Plan and
HDFC Long Term Equity Fund and 23 open-ended schemes of the Mutual Fund viz. HDFC
Growth Fund (HGF), HDFC Balanced Fund (HBF), HDFC Income Fund (HIF), HDFC Liquid
Fund (HLF), HDFC Long Term Advantage Fund, HDFC Tax Plan 2000 (HTP), HDFC
Children's Gift Fund (HDFC CGF), HDFC Gilt Fund (HGILT), HDFC Short Term Plan (HSTP),
HDFC Index Fund, HDFC Floating Rate Income Fund (HFRIF), HDFC Equity Fund (HEF),
HDFC Top 200 Fund, (HT200), HDFC Capital Builder Fund (HCBF), HDFC Tax Saver (HTS),
HDFC Prudence Fund (HPF), HDFC High Interest Fund (HHIF), HDFC Sovereign Gilt Fund
(HSGF) and HDFC Cash Management Fund (HCMF), HDFC MF Monthly Income Plan
(HMIP), HDFC Core & Satellite Fund (HSCF), HDFC Multiple Yield Fund (HMYF), HDFC
Premier Multi-Cap Fund (HPM) and HDFC Multiple Yield Fund Plan 2005 (HMY2005).
The AMC is also providing portfolio management / advisory services and such activities are not
in conflict with the activities of the Mutual Fund. The AMC has renewed its registration from
SEBI vide Registration No. - PM / INP000000506 dated December 22, 2000 to act as a Portfolio
Manager under the SEBI (Portfolio Managers) Regulations, 1993. The Certificate of Registration
SPONSORS
HOUSING DEVELOPMENT FINANCE CORPORATION LIMITED (HDFC):
HDFC was incorporated in 1977 as the first specialised housing finance institution in India.
HDFC provides financial assistance to individuals, corporate and developers for the purchase or
construction of residential housing. It also provides property related services (e.g. property
identification, sales services and valuation), training and consultancy. Of these activities, housing
HDFC currently has a client base of over 8, 00,000 borrowers, 12, 00,000 depositors, 92,000
shareholders and 50,000 deposit agents. HDFC raises funds from international agencies such as
the World Bank, IFC (Washington), USAID, CDC, ADB and KFW, domestic term loans from
banks and insurance companies, bonds and deposits. HDFC has received the highest rating for its
bonds and deposits program for the ninth year in succession. HDFC Standard Life Insurance
Company Limited, promoted by HDFC was the first life insurance company in the private sector
to be granted a Certificate of Registration (on October 23, 2000) by the Insurance Regulatory and
HDFC is India's premier housing finance company and enjoys an impeccable track record in
India as well as in international markets. Since its inception in 1977, the Corporation has
maintained a consistent and healthy growth in its operations to remain the market leader in
mortgages. Its outstanding loan portfolio covers well over a million dwelling units. HDFC has
developed significant expertise in retail mortgage loans to different market segments and also has
a large corporate client base for its housing related credit facilities. With its experience in the
financial markets, a strong market reputation, large shareholder base and unique consumer
franchise, HDFC was ideally positioned to promote a bank in the Indian environment.
The Standard Life Assurance Company was established in 1825 and has considerable experience
in global financial markets. In 1998, Standard Life Investments Limited became the dedicated
investment management company of the Standard Life Group and is owned 100% by The
With global assets under management of approximately US$186.45 billion as at March 31, 2005,
Standard Life Investments Limited is one of the world's major investment companies and is
responsible for investing money on behalf of five million retail and institutional clients
worldwide. With its headquarters in Edinburgh, Standard Life Investments Limited has an
extensive and developing global presence with operations in the United Kingdom, Ireland,
Canada, USA, China, Korea and Hong Kong. In order to meet the different needs and risk
profiles of its clients, Standard Life Investments Limited manages a diverse portfolio covering all
of the major markets world-wide, which includes a range of private and public equities,
government and company bonds, property investments and various derivative instruments. The
Balanced Funds
Debt Funds
Fastest Growing Bank, Most Tech-savvy Bank, Best Banker and Lifetime Achievement,
• “HDFC Prudence fund” has been ranked ICRA-MFR 1, and Has Been awarded the Gold
Award for ‘Best Performance’ in the category of “Open Ended Balanced Scheme” for one
• “HDFC Tax saver fund” has been ranked ICRA-MFR 1, and Has Been Silver award for
“Second Best Performance” in the category of “Open Ended Equity Linked Saving
• “HDFC MIP~LTP” has been ranked ICRA-MFR 1, and Has been awarded the Gold Award
For “Best Performance” in the category of “Open Ended Marginal Equity Scheme” for one
DEPARTMENT DETAILS
OPERATION DETAILS
PRODUCTION / OPERATION PROCESS
A process is any activity or group of activities that takes one or more inputs, transforms and add
value to them, and provides one or more output for its customers.”
“The term operation management refers to the direction and control of the process that transform
LOCATION DETAILS
HDFC AMC is located at Yagnik road which is in the heart of the city where service is easily
available for all customer and easy access compare with other place that available in city.
Location has major impact on success or failure of operation. Advantages of this type of location
are that service cost and distribution cost is minimum comparison with other place.
The major investor service centres of HDFC MUTUAL FUND are as below.
LAYOUT DETAILS
There is a plan of all the act of planning & optimum arrangement of planning including flow of
man & material and customer, operating equipment, storage space, material handling equipments
and all other supporting services along with the design of best structure to contain all these
facilities.
It is useful for effective utilization of resources, to achieve organization goal and objectives with
respect to quality service, cost control timely service to co-ordinate with other department to
ensure continuous quality service. There is a proper planning and planning with respect to which
type of scheme to be introduced, what are expenses of R&D for finding out feasibility of that
scheme, how many people will work on that particular job, before introducing new scheme.
There is special research department for carrying out the analysis of market and there is a fund
manager who carries out all planning for investing in various sector and he is also responsible for
MAINTENANCE
HDFC AMC is the service sector industry so all work is carried out with the help of computer
System. There is contract given to service provider and other maintenance is done by staff itself.
PROCUREMENT
HDFC AMC is the service sector industry so procurement is only for computer machinery and
computer stationary and other stationary include brochures of all the schemes and monthly fact
MARKETING DETAILS
Marketing generally refers as the task of creating, promoting and delivering goods and services
to consumers and business. Marketing managers seeks to influence the level of timing and
composition of demand to meet the organisation’s objectives. Marketing people are involved in
organization, information and ideas. The marketing concept rests on four pillars: target market,
“Marketing is defined as a societal process by which individuals and groups obtain what they
need and want through creating, offering and freely exchanging products and services of value
with others.
The basic four P’s of marketing are PRODUCT, PRICE, PLACE and PROMOTION.
MARKETINGSCENARIO
The last few years have seen an increased attention to mutual funds across all genres of
investors’ big or small, individuals or corporate. The growing awareness of the advantages that
mutual funds offer over other investments avenues have been better communicated and more
understood.
A mutual fund is the ideal investment vehicle for today’s complex and modern financial scenario.
Markets for equity shares, bonds and other fixed income instruments, real estate, derivatives and
other assets have become mature and information driven. Price changes in these assets are driven
by global events occurring in faraway places. A typical individual is unlikely to have the
knowledge, skills, inclination and time to keep track of events, understand their implications and
act speedily.
A mutual fund is answer to all these situations. It appoints professionally qualified and
experienced staffs that manages each of these functions on a fulltime basis. Now, Mutual Fund is
new developing market. In fact, the mutual fund vehicle exploits economies of scale in all three
MARKET SEGMENTATION
consists of large identifiable group within a market with similar wants, purchasing power, buying
attitudes or buying habits. As HDFC mutual fund is a service sector industry they introduce
different schemes for different people. Each person is different in nature and each have differ
criteria for investment like risk factor, return, liquidity, tax benefits etc.
So that HDFC Asset management company have introduced variety of scheme like debt scheme,
balanced scheme, equity related scheme and each schemes have option to invest in SIP
(Systematic Investment Plan) which help investor to invest a specific amount for a continuous
period, at regular intervals so that investor has the advantage of rupee cost averaging and also
TARGET MARKET
HDFC Asset Management Company is a joint venture of HDFC bank (50.10%) and Standard
Life Investment Limited (49.90%). The joint venture was formed with the key objective of
providing the Indian investor mutual fund products to suit a variety of investment needs. HDFC
Asset Management Company, have variety of scheme both open ended and close ended scheme.
Both have different objective and different target market. Equity Mutual Fund Scheme has target
market of person who wants to take high risk and also expect high return.
Balanced scheme have target market of person who wants to take moderate risk and expect
average return and Debt scheme have target market of person who wants to take less risk. Close
ended scheme have target market of person who wants long term equity investment.
CUSTOMERS’ PROFILE
HDFC Asset Management Company, have variety scheme and each scheme have different
customer profile. For Equity related scheme customer profile is young generation, for liquid
scheme customer profile is business man who wants to utilize their money in effective manner
for shorter period, in SIP (Systematic Investment Plan) customer basically are serviced person
who invest regularly and want to earn more than average return. Thus, HDFC Asset
Management Company, have introduced variety of scheme to suit need of variety of customer.
POSITIONING STRATEGY
“Positioning is the act of designing the company’s offering and image to occupy a distinctive
place in the target market’s mind.”Positioning starts with a product. A piece of merchandise, a
service, a company, an institution, or even a person. But positioning is not what you do to a
product. Positioning is what you do the mind of the prospect. That is, you position the product in
the mind of prospect. A company’s differentiating and positioning strategy must change as the
product, market, and competitors change over time. Once the company has developed a clear
positioning strategy, it must communicate at the positioning effectively. There should be no
Trust”. It is accurate positioning strategy because it signifies a trust with its clients.
Here is special Relationship Manager dedicated towards customer service and satisfaction and
give them guidance about various schemes which helps them to get right scheme which suit their
investment needs. In this way it continues to maintain a trust with its clients.
DISTRIBUTION COMPANIES
fund internationally. This practice evolve with a view to provide the huge administrative
mechanism require supporting a large agent force. Instead of having to deal with several agents,
a fund can interact with distribution a company which has several employees or sub brokers
under it.
In developed countries, bank are an important marketing vehicles for mutual funds given that
banks themselves had large depositors/ clients base of their own. We can see the opening up of
this new channel now in India. Several banks, particularly private and foreign banks are involved
commission basis.
DIRECT MARKETING
Direct marketing means that the mutual funds sell their own products without any use of
intermediateries. Usually, this takes the form of the sales officer and employees of the AMC who
approach the investor and accept their contribution directly. However in India, independent
agents may really be created as a direct marketing channel in a sense that they do not form a well
knit independent and organized a single entity and act more like fund employees. Others channel
like distribution companies or banks or even stock brokers are clearly distinct and independent
intermediaries.
PRICING POLICY
HDFC Asset Management Company is service Provider Company so there is Entry Load and
Nil above 5 cr
months
Thus each scheme has different Entry Load and Exit Load.
PROMOTIONAL TOOLS
The objective of advertising of HDFC AMC is to create awareness about services and scheme of
HDFC among investors and sub-brokers and increase sub-brokers of HDFC AMC.
Company does give advertisement in media like Newspapers, and Magazines etc. when in
introduce new scheme or mutual fund IPO and through direct marketing they advertise and
create awareness about their services and new schemes. HDFC also do presentation about
various schemes so that investors can know more about their product and services.
Another tool of promotion of HDFC AMC is Public Relation involves a variety of programs
designed to promote or protect a company’s image or its individual products. HDFC has PR
department monitors the attitudes of the organization’s publics and distributes information and
Press relation: Presenting news and information about the HDFC AMC in the most positive light.
Counselling: Advising management abut public issues and company positions and image.
“Human Resource Management function that helps managers recruits select, train and develop
members for an organization. Obviously, HRM is concerned with the people’s dimension in
organizations
In all business concerns, there is one common element i.e. HUMAN RESOURCE. Work force
of an Organization is one of the most important inputs of components. It is said that people are
our single most important assets. Because of the unique importance of HUMAN RESOURCE
and its complexity due to ever changing psychology, behaviour and attitudes of men and women
specialized. The personnel function or system can be broadly defined as the management of
and not mere direction of material resources. Human capital is the greatest asset of a business
enterprise. The essential ingredient of management is the leadership and direction of people.
Each manager of people has to be his own personnel man. Personnel management is not
DEFINITIONS
resources to the end that individual, organizational and societal objectives are accomplished.”
“Personnel planning are the process by which an organization ensures that is has the right
number and kind of people, at right places, at the right time, capable of effectively and efficiently
completing those tasks that will help the organization achieve its overall objectives.”
MANPOWER PLANNING
Human Resource Planning is the process by which an organization ensures that it has the right
number and kind of people, at the right place, at the right time, capable of effectively and
efficiently competing those tasks that will help the organization achieve its overall objectives.
Human Resource Planning translates the organization’s objectives and plans into the number of
Manpower planning is needed with respect to persons who can work as sub-broker for the
companies. Companies focus on Advisors of Mutual Fund product and ELSS schemes of HDFC
AMC and focused on Insurance Advisor and post office agent, Tax consultants and CAs for
making sub-broker.
The first step is forecasting the need of man power in terms of divisions, department or
functions. Along with the estimate of the number of the people required in different departments
After estimating the man power requirement, next step is to have a look at the current human
resource. The current human resource is assessed so as to know whether the requirement can be
At last detailed policies for recruitment, selection, training, promotion, retirement, replacement
etc. of existing and new employees to meet the forecasted needs is made
HDFC is incorporated under the companies Act 1956, December 10, 1999
• CULTURE
INTEGRITY
Integrity is central filature of HDFC culture and hence HDFC AMC is no exception and the same
TRUST
Based on principal of trusteeship and HDFC AMC recognizes the immense trust placed in it by
its shareholders, employees and customers base and strives to live by the standards it has set for
Informality in relationships at the workplace is the core of HDFC AMC culture. Here at HDFC
AMC is believed that Human resource is not the domain of the Human Resource Department
alone but also superior and hence of every superior – juniors share both a professional and
personal relationship. The superior is not only the person the junior reports into but is also a
HDFC SMC workplace environment is various and infused with enthusiasm and ambition.
• EMPLOYMENT TERMS
EEO
EEO is the policy and practice of the company to provide it to all the persons regardless of their
religion, caste, creed, gender or other factors. All the employees and applicants receive equal
MENTORING
HDFC AMC understands the constant need of guidance and direction to employees. Every
superior acts as a mentor for all employees reporting into him. The mentor acts like a coach
provides constructive feedback which helps the subordinates to sheer their career in the right
direction.
EXCLUSIVE EMPLOYMENT
The employee position is that of full time employed with HDFC AMC. The company strictly
prohibits the employees from seeking employment of any nature with any other entity. The
from the superior and the Human Resource department before engaging in activities like
addressing seminars, teaching etc. and ensure that this official duties do not suffer on this
The employee or its relatives should also not be empanelled as an authorized / unauthorized
distributor / agent / broker or in any other similar capacity of any entity (including HDFC Mutual
RECRUITMENT POLICY
Recruitment & Selection
The upper level members like zonal managers, regional managers, branch managers and senior
newspaper. The qualified applicant are then called for interview and selected.
The regional manager has authority to select lower level employee like peon, marketing
RECRUITMENT PROCESS
Step 1: Prospecting
Contacting the leads and finding out their prima facie interest
TRAINING
Continuous training and upgrading technical, behavioural and managerial skills is a way of life
in HDFC AMC. HDFC AMC encourages agent or sub-broker to hone their skills regularly to
enable them to face the challenges of the changing requirements of customers that fit market up
and down.
Training needs analysis is done on a regular basis and systematic methodologies are ensured that
skills and capabilities of all agents are constantly upgraded to enable them to perform in the
challenging work. There is special training session at regular time period in local branch to all
financial consultant and agents about new scheme and to improve their effectiveness.
The successful candidates of the AMFI Exam are given the product training. The primary
purpose is to become quite conversant with the product that one sells. In other words, product
knowledge is very important for any advisor. Product knowledge is not just about knowing the
broad terms and conditions of the various schemes of mutual fund. The advisors are explained
about the schemes, the terms related with it, the benefits it provides to investor. This training is
aimed at making the advisors fully equipped with the companies’ product information. This
training is aimed at making the advisors experts in selling the mutual fund products.
This gives the advisors a systematic framework which they can follow so as to attract the
customers and be effective in their work. Later the agents are trained on products, need analyses
PERFORMANCE APPRAISAL
Objective of Performance appraisal if for Developmental uses for agents and financial
consultants, for wages, transfer, promotion, for documentation and for organizational purpose
like Human Resource Planning, Job analysis and for training and development.
For Performance Appraisal modern method is used like MBO (Management by Objectives) and
360” appraisal. But there is some limitation like Hello effect, Bias, Perception factor, Spill over
etc.
FINANCIAL DETAILS
IMPORTANCE OF FINANCE
Finance is regarded as the life blood of a business enterprise. This is because in the modern
money oriented economy. Finance is the one of the basic foundation of all kind of electronic
activity. It is the master key which provides access to the entire source for being employed in
manufacturing and merchandizing activities. It has rightly been said the business needs money to
make more money. However it is also true that money begets more money, only when it is
properly managed. Hence, efficient management of every business enterprise is closely linked
In general finance may be defined as the provision of money at the time it is wanted. However,
as a management function it has a special meaning. Finance function may be defined as the
procurement of funds and their effective utilization. Some of the authoritative definitions are as
follows:
“Business finance is that business activity which is concerned with the acquisition and
conservation of capital funds in meeting financial needs and overall objectives of far business
enterprise.”
“Business finance can broadly be defined as the activity concerned with planning rising,
From the various definition of the term business finance given above, it can be conclude that the
term business finance mainly involves, rising of funds and their effective utilization keeping in
view the overall objectives of the firm. This requires great caution and wisdom on the part of
management. The management makes use of various financial techniques, devices, etc. For
administrating the financial affairs of the firm in the most effective and efficient way. Financial
management, therefore, means the entire gamut of managerial efforts devoted to the management
important economic resource, namely, capital funds.” Phillipppatus has given a more elaborate
concerned with the managerial decisions that result in the acquisition and financing of long-term
and short-term credits for the firm. As such it seals with the situations that require selection of
specific assets (or combination of assets), the selection of specific liability (or combination of
liabilities) as well as the problem of size and growth of an enterprise. The analysis of these
decisions is based on the executed inflows and outflow of funds and their effects upon
managerial objectives.
Thus, financial management is mainly concerned with proper management of funds. The finance
manager must see that the funds are procured in a manner that the risk, cost and control
consideration are properly balanced in a given situation and there is optimum utilization of
funds.
EQUITY SCHEMES
Investment objective
The primary investment objective of the Scheme is to generate long term capital appreciation
from a portfolio that is invested predominantly in equity and equity related instruments.
(as a % of the Applicable NAV) of Units less than Rs. 5 crore in value, an
Lock-In-Period Nil
days
Investment pattern
The corpus of the Scheme will be invested primarily in equity and equity related instruments.
The Scheme may invest a part of its corpus in debt and money market instruments, in order to
manage its liquidity requirements from time to time, and under certain circumstances, to protect
the interests of the Unit holders. The asset allocation under the Scheme will be as follows :
SR TYPE OF INSTRUMENTS NORMAL RISK
instruments high
The investment approach will be based on a set of well established but flexible principles that
emphasise the concept of sustainable economic earnings and cash return on investment as the
function of extensive research and based on data and reasoning, rather than current fashion and
emotion. The objective will be to identify "businesses with superior growth prospects and good
Investment Objective
(as a % of the Applicable NAV) in of Units less than Rs. 5 crore in value,
Lock-In-Period Nil
days
Investment Pattern
ALLOCATION PROFILE
instruments high
Investment in Securitised debt, if undertaken, would not exceed 20% of the net assets of the
scheme. The Scheme may also invest upto 25% of net assets of the Scheme in derivatives such as
Futures & Options and such other derivative instruments as may be introduced from time to time
for the purpose of hedging and portfolio balancing and other uses as may be permitted under the
Regulations.
In order to provide long term capital appreciation, the Scheme will invest predominantly in
growth companies. Companies selected under this portfolio would as far as practicable consist of
medium to large sized companies which: are likely achieved above average growth than the
industry; enjoy distinct competitive advantages, and have superior financial strengths.
The aim will be to build a portfolio, which represents a cross-section of the strong growth
companies in the prevailing market. In order to reduce the risk of volatility, the Scheme will
Index is not sponsored, endorsed, sold or promoted by Indian Index Service & Products Limited
(IISL).
• HDFC TAXSAVER
Investment Objective
The investment objective of the Scheme is to achieve long term growth of capital.
Scheme
(as a % of the Applicable NAV) of Units less than Rs. 5 crore in value, an
days
Investment Pattern
PORTFOLIO) PROFILE
related instruments
cash
Investment in Securitized debt, if undertaken, would not exceed 20% of the net assets of the
scheme.
The Scheme may also invest up to 25% of net assets of the Scheme in derivatives such as Futures
& Options and such other derivative instruments as may be introduced from time to time for the
purpose of hedging and portfolio balancing and and other uses as may be permitted under the
The Scheme may also invest a part of its corpus, not exceeding 40% of its net assets, in overseas
markets in Global Depository Receipts (GDRs), ADRs, overseas equity, bonds and mutual funds
and such other instruments as may be allowed under the Regulations from time to time. The
ELSS (Equity Linked Savings Scheme) guidelines, as applicable, would be adhered to in the
management of this Fund. If the investment in equities and related instruments falls below 80%
of the portfolio of the Scheme at any point in time, it would be endeavoured to review and
Benchmark Index :
S&P CNX 500. HDFC Tax saver, which is benchmarked to S&P CNX 500 Index is not
sponsored, endorsed, sold or promoted by Indian Index Service & Products Limited (IISL).
Investment Objective
The investment objective is to generate long term capital appreciation from a portfolio of equity
and equity linked instruments. The investment portfolio for equity and equity linked instruments
will be primarily drawn from the companies in the BSE 200 Index. Further, the Scheme may also
invest in listed companies that would qualify to be in the top 200 by market capitalisation on the
BSE even though they may not be listed on the BSE This includes participation in large IPO’s
where in the market capitalisation of the company based on issue price would make the company
a part of the top 200 companies listed on the BSE based on market capitalisation.
(as a % of the Applicable NAV) of Units less than Rs. 5 crore in value, an
Lock-In-Period Nil
Investment Pattern
PROFILE
by prevailing SEBI
Regulations)
cash
Investment in Securitised debt, if undertaken, would not exceed 20% of the net assets of the
scheme. The Scheme may also invest upto 25% of net assets of the Scheme in derivatives such as
Futures & Options and such other derivative instruments as may be introduced from time to time
for the purpose of hedging and portfolio balancing and other uses as may be permitted under the
The investment strategy of primarily restricting the equity portfolio to the BSE 200 Index scrips
is intended to reduce risks while maintaining steady growth. Stock specific risk will be
minimised by investing only in those companies / industries that have been thoroughly
researched by the investment manager's research team. Risk will also be reduced through a
Investment Objective
To generate long-term capital appreciation from a portfolio that is substantially constituted of
Facility only).
NAV)
NAV
Amount
Lock-In-Period Nil
PORTFOLO) PROFILE
instruments
The Investment in Securitised Debt will not normally exceed 25% of the net assets of the
Scheme.
The Scheme may seek investment opportunity in the ADR / GDR / Foreign Equity and Debt
Securities (max. 25% of net assets). The Scheme may take derivatives position for hedging and
portfolio balancing (max. 20% of the net assets) based on the opportunities available subject to
SEBI Regulations.
Fund Manager
Investment Objective
The primary objective of the Scheme is to generate capital appreciation along with current
income from a combined portfolio of equity and equity related and debt and money market
(as a % of the Applicable NAV) of Units less than Rs. 5 crore in value, an
Lock-In-Period Nil
Investment Pattern
The Scheme will be invested in equity and equity related instruments as well as in debt and in
money market instruments in normal circumstances. The following table provides the asset
Allocation)
related high
instruments
instruments)
Investment Strategy & Risk Control
The balanced product is positioned as a lower risk alternative to a pure equities scheme, while
retaining some of the upside potential from equities exposure. The Scheme provides the
Investment Manager with the flexibility to shift allocations in the event of a change in view
regarding an asset class. Asset allocation between equities and debt is a critical function in a
balanced fund. It is proposed to continuously monitor the potential for both debt and equities to
The equity and debt portfolios of the Scheme would be managed as per the respective investment
strategies detailed herein. The investment approach would be based on the concept of economic
Risk control
The overall portfolio structure would aim to maintain risk at a moderate level. The Fund
Manager would avoid adopting either a very defensive or aggressive posture at any point in time.
Risk will also be controlled through portfolio diversification and a conscious focus on
maintaining adequate levels of liquidity at all points in time. Macro economic risk will be
addressed through a constant review of the business and economic environment. The AMC may
from time to time, review and modify the Schemes? Investment strategy if such changes are
considered to be in the best interest of Unit holders and appropriate to the existing market
situation. Investments in securities and instruments not specifically mentioned earlier may also
Investment Objective
The investment objective of the Scheme is to provide periodic returns and capital appreciation
over a long period of time, from a judicious mix of equity and debt investments, with the aim to
prevent/ minimise any capital erosion. Under normal circumstances, it is envisaged that the debt :
equity mix would vary between 60:40 and 40:60 respectively. This mix is geared to achieve the
investment objective and is expected to result in regular income, capital appreciation and also
(as a % of the Applicable NAV) of Units less than Rs. 5 crore in value, an
Lock-In-Period Nil
days
Investment Pattern
PORTFOLIO) PROFILE
instruments
Investment in Securitised debt, if undertaken, would not exceed 10% of the net assets of the
scheme. In such times when the interest rates are high, investment in debt would be more
attractive versus equities and accordingly the Fund is likely to increase the debt component in the
Scheme's portfolio. Similarly in times when the interest rates are low and the equity valuations
are cheap, the Scheme is likely to reduce exposure to debt and increase exposure to equities. In
addition to debt and equities the scheme will also invest in money market instruments. The exact
proportion in money market instruments will be a function of the liquidity needs and the
attractiveness of the debt/ equity markets. At times when neither the debt market nor equities are
attractive for investment, more resources may be temporarily invested in money market
As outlined above, the investments in the Scheme will comprise both debt and equities. The
Fund would invest in Debt instruments such as Government securities, money market
instruments, securitised debts, corporate debentures and bonds, preference shares, quasi
RESEARCH METHODOLOGY
RESEARCH METHODOLOGY
Research methodology is a systematic way, which consists of series of actions or steps necessary
to effectively carry out research & the desired sequencing of these steps. The marketing research
is a process of involves a number of inter-related activities, which overlap & do rigidly follow a
RESEARCH DESIGN
Research Design specifies the methods & procedures for conducting a particular study.
A research design is the arrangement of conditions for collection & analysis of the data in a
manner that aims to combine relevance to the research papoose with economy in procedure.
character tics of a particular individual, or a of a group of individual under study comes under
Exploratory Research is also termed as formulate research studies. The main purpose of such
studies is that of formulating the problem for more precise investigation .the major emphasis in
Since our aim is to obtain complete & accurate information in the said studies, the procedure to
be used is carefully planned. The Research Design make enough provision for protection against
bias & must maximize reliability, with due concern for the economical completion of the
research study.
Sampling design
It is needless to say that no investigator can study the entire population & hence selects a few
A sample design is a definite plan for obtaining a sample from a given population. It refers to the
technique or the procedure adopted in selecting items for the sample .the main constituents of the
• Sampling Unit
• Sample Size
• Sampling Procedure
• Collection of Data
Sampling unit
A sampling framework i.e. developed for the target population will be sampled i.e. who is to
It is the substantial portion of the target population that is sample to achieve reliable results.
Sampling Procedure
It is a purposive sampling which deliberately chooses the particular units of the universe for
constituting a sample on the basis that the small mass that they so select out of a huge one will be
typical or representative of the whole. Now probability sampling technique is used in the study
because the random selection of the universe i.e. all retailers can’t be available randomly.
DATA COLLECTION
Primary data
The primary data are those data that are collected a fresh & for the first time. And happen to be
original in character. The primary data to be collected for the study are:
• By Structured Questionnaire.
Secondary data
Secondary data are those data which have already been collected by someone else & which
already had been passed through the statically process. The secondary data to be collected for
• By companies websites
RESEARCH INSTRUMENT
Structured questionnaire:
A questionnaire consists of a number of questions printed or typed and a definite order on a form
or set of forms. It is the setoff questions presented to the respondents for their answers.
When the questions have only two alternatives or of multiple choices, then it is known as close
Research Step
Step-1
The topic “recruitment of financial advisor” was selected & a synopsis containing the tile of the
Step-2
A questionnaire is prepared of retailers consists of objective type questions; & given to the
respondent.
Step-3
The questionnaire was circulated to a random sample of 55 retailers in order to find out answers
Step-4
The researcher for data analysis collected the questionnaire duly filled by the respondents.
Step-5
After going through the entire questionnaire, researcher is able to find out various aspects related
with topic.
30 % of the population think it as tax saving & security espectively .thus it can be seen that LIC
YES 135
NO 65
Totally ignorant 28
Partial knowledge of MFs 37
Aware of only scheme in which invested 46
Good knowledge of MFs 24
CONCLUSION
CONCLUSION
This report is prepared to get the basic ideas of mutual fund and various schemes of HDFC. The
general concept of the market study will help the different individuals to invest in different
investment tools as per their appetite. Through research study, it is very much visualized the
present market trend opted by the selected number of people and their perception regarding
Mutual Fund.
Hence, from this report I conclude that people are keener to invest in Mutual Fund due to the
RECOMMENDATION
• As some of the people think that mutual fund is risky so the company should show people
the advantages of the mutual fund and how it is better than the other investment avenues.
• There is a great potential for the mutual fund because the people are ready to invest in the
• Now a days people are investing in more of an equity fund because it gives high return as
• The people of Rajkot have enough purchasing power supported by N.R.I. Mutual Fund
Companies should take this fact positively at the time of designing promotional scheme.
players. Due to this other player are getting the advantage. Thus it should try to increase the
marketing and advertising related activities time to time or at least at the time of new
NFO’s, at the time when they are declaring dividends or at the peak time (i.e. January -
March) last quarter of financial year when people are searching for investing instruments.
• A very small part market has been cover by HDFC MF. It can increase the circle of its
business in small and rural areas of every state and cities of India where they an find a huge
business.
• To uproot the investment level the company should give training programme to financial
agents who approach the investor for the investments. And they should be aware of all the
• Company should undertake the Campaign, Road shows, Advertisement and other type of
Publicity for the effective awareness of different schemes that are available in the market.
• The company should arrange seminars and presentations, giving detail idea about securities
• CASH FLOW STATEMENT FOR THE YEAR ENDED MARCH 31, 2022
• QUESTIONNAIRE
• BIBLIOGRAPHY
ANNEXURE
Consolidated Profit and Loss Account for the year ended March 31, 2022
FUNDS EMPLOYED
SHAREHOLDER’S FUNDS
109,70,42,963 87,16,14,035
APPLICATION OF FUNDS
FIXED ASSETS 3
63,05,10,500 66,98,56,995
CURRENT ASSETS,
LOANS
AND ADVANCES
Less: CURRENT
LIABILITIES AND
PROVISIONS
84,41,19,206 49,24,60,812
109,70,42,963 87,16,14,035
CASH FLOW STATEMENT FOR THE YEAR ENDED MARCH 31, 2022
Rupees(2013) Rupees(2012)
ACTIVITIES
ACTIVITIES
ACTIVITIES
Cash and cash equivalents at the end of the year 1,14,77,426 1,01,93,726
12,83,700 18,16,672