Jm5zzrvil98q - KPLC Code of Ethics - 2
Jm5zzrvil98q - KPLC Code of Ethics - 2
Jm5zzrvil98q - KPLC Code of Ethics - 2
Our Mission
Powering People for Better Lives
Our Vision
To Provide World Class Power that Delights our Customers
4 Code of Conduct & Ethics Doing the right thing
As we consistently strive to power people for better lives This Code is a public statement of how we do business and
towards providing world class power that delights our clarifies our expectations of ourselves. It holds us accountable
customers and creating value for everyone with a stake in our for our business conduct.
company, we recognize the enduring importance of acting
ethically at all times and in ensuring that our business practices It is a resource for helping us align our conduct and practices
meet the highest standards of integrity in line with our values. with our values. A key factor in ensuring our continued growth
Ethics and integrity stands at the core of everything we do. and success revolves around doing the right thing accountably
at all times, making the right choices and advocating adherence
In this regard, we have a Code of Conduct & Ethics to promote to our standards and principles by individuals, communities
and institutions which we interact with in the conduct of our
a culture of ethical performance which is a key tenet of good
business. Our Company is continuously in the public eye and
corporate governance. The code has been developed in line
there are many who look up to us to conduct our activities
with our values and is intended as a source of direction and
responsibly.
guidance for our actions and decisions internally and in our
interactions with stakeholders and the public. It is the responsibility for each of us to read, understand and
comply with the standards contained in the Code and build
both internal and external relationships based on integrity and
also avoid activities that could be detrimental to the reputation
of the Company.
Passion
We must serve with enthusiasm, self-drive and total
commitment enabling us to remain focused and to deliver
exceptional performance at all times.
6 Code of Conduct & Ethics Doing the right thing
PART I: PRELIMINARY
i. Citation “The Act” means Leadership and Integrity Act, 2012 (Cap 182);
This code may be cited as the Code of Conduct and Ethics for
Kenya Power & Lighting Company Limited. The code sets out “Corruption” means;
standards of conduct and ethical behavior for employees of
the Company. 1. An offence under any of the provisions of sections 39 to
44, 46 and 47 of Anti-Corruption and Economics Crime
ii. Interpretation Act, 2003;
In this Code unless the context otherwise requires: 2. Bribery;
3. Fraud;
“Commission” means the Ethics and Anti – Corruption 4. Embezzlement or misappropriation of public funds;
Commission established under the Ethics and Anti – Corruption 5. Abuse of office;
Commission Act (Cap. 65A); 6. Breach of trust; or
7. An offence involving dishonesty;
“The Code” refers to the Code of Conduct and Ethics for Kenya • in connection with any tax, rate or impost levied
Power & Lighting Company. under any Act; or
• under any written law relating to the appointment of
“Employee” means a member of staff of the Kenya Power & persons to public office;
Lighting Company Limited.
Our Code of Conduct & Ethics provides direction and guiding performance. Our corporate values must be the starting point
principles for our conduct internally and our interactions and foundation of our performance. Decision making should be
with suppliers, contractors, agents, other business partners, value based and should be done in a transparent, accountable
the communities in which we operate and with the public. It and responsible manner. This will safeguard our reputation
summarizes important Company policies, spells out prohibited and enhance stakeholder trust towards the achievement of
conduct and is intended to foster a culture of ethical our vision.
8 Code of Conduct & Ethics Doing the right thing
We are committed to conducting our business ethically, To provide a system of support and resources for obtaining
transparently and accountably. We will do so with honesty, advice and guidance, raising questions, expressing concerns,
integrity and in line with our values. We respect applicable laws, reporting of violations and corrective action.
regulations, codes and industry standards while upholding
human dignity and diversity. We will manage our business vi. Scope
sustainably and in the best interest of all our stakeholders. The Code is a living document created to set and communicate
ethical/integrity and moral standards going beyond the law,
v. Purpose of The Code indicating how internal and external stakeholders of the
The Code of Conduct and Ethics is necessary to provide clear organization should act or behave.
parameters about acceptable principles and behaviors within
which employees are empowered to make decisions and act. This code therefore applies to all our stakeholders including
The Code of Conduct & Ethics while providing an important current and former employees, Board of Directors, customers,
reference point for current and future policies is in line with suppliers, contractors, business partners, consultants, vendors
best practice in terms of governance and compliance. Other and agents.
important uses of our code are:
• Ensure that the values, standards and policies outlined below. You may also raise a question or a concern or seek help
in this code are incorporated into induction sessions, or guidance from the department using these contacts.
training, performance management processes and
regularly discussed at staff meetings and through other The Risk Management & Integrity Department has a highly
internal communication channels. independent and anonymous reporting mechanism that can
• Respond promptly and ethical conduct matters. be reached through the following channels:
• Protect those who, in good faith, report suspected
violations or misconduct.
• Establish procedures for reviewing the suitability of Walk-in: Ethics & Integrity Office,
consultants, suppliers, partners etc before entering into 2nd Floor Stima Plaza Building (Wing B)
agreements with them. Mobile: Hot-Line: 0718 999 000,
• Establish an enabling environment which ensures that Other Corporate nos: 0711 031401/3
corrective measures are taken to address any operating Integrity Desk e-mail: [email protected]
procedures that may contribute to violations of the code. Corruption Boxes on all floors in all major
Kenya Power Offices.
All employees are required to sign their copy of this Code By Box Mail:
as having read it, understood it and remaining bound by its
provisions. Disciplinary Action including dismissal will be Risk Management & Integrity Department,
applied regarding contraventions of this code. Additional Kenya Power & Lighting Co. Ltd
actions may include reassignment of work duties and limitation P.O. Box 30099-00100
in future job opportunities. Violations of law may be referred Nairobi, Kenya
to law enforcement authorities for prosecution.
The following are the provisions of this Code which Entities and individuals who do not uphold the law,
are important for living our values and optimizing standards and values of the Company are not to be
performance with integrity: engaged or retained.
a) Compliance with Laws, Regulations and We should not engage in or condone any illegal
Standards. act, instruct or induce others to do so or obstruct
the course of justice. It is a breach of the Code for
It is the policy of Kenya Power and the responsibility an employee to allow or direct a person under his/
of every employee to carry out his/her duties in her supervision or control to do anything that is in
accordance with the constitution, laws, regulations, contravention of the Code. An employee who acts
standards and lawful directives. Kenya Power under unlawful direction is responsible for his or
activities shall be carried out in accordance with her actions.
the letter and spirit of the applicable laws, codes,
regulations and standards. An employee shall submit any declaration or
clarification required by any law or regulation.
Only qualified individuals and reputable and credible Employees shall abide by the Company’s Service
entities should be engaged to do business with Charter.
Kenya Power. Contractors, suppliers, consultants, In carrying out his duties, an employee shall not
vendors, customers, current, former employees violate the rights and freedoms of any person as
and the public cannot be used to circumvent laws, enshrined in the Constitution.
regulations and standards.
12 Code of Conduct & Ethics Doing the right thing
An employee who has reasonable grounds for opening or l) Reporting Improper Orders
operating a bank account outside Kenya is required to seek Any employee who considers that anything required of them
approval and where approval is given, shall submit statements is in contravention to the laws, regulations, standards and
of account annually to EACC and Authorize the Commission to values of the Company or is otherwise improper or unethical
verify the statements and any other relevant information in the shall report the matter to the Ethics and Integrity Office or
foreign financial institution where the account is held. Ethics and Anti-Corruption Commission which have a duty
to investigate thereport and take appropriate action within
j) Acting for foreigners ninety days of receiving the report.
An employee is prohibited from being an agent of, or
furthering the interests of a foreign government, organization
or individual in a manner that may be detrimental to the
security interests of Kenya.
16 Code of Conduct & Ethics Doing the right thing
Doing the right thing 17 Code of Conduct & Ethics
m) Communication and Disclosure and open manner while keeping accurate records, making
The Company is committed to providing open, accurate, timely disclosures of material information while respecting
timely and truthful information to all its stakeholders at all obligations of confidentiality and privacy.
times. Employees shall not knowingly give false or misleading
information to any agency, person or members of the public. The Company shall adhere to independent auditing and
financial reporting standards.
The Company shall from time to time be called upon to give
information or express its views to various stakeholders n) Use of Company Assets and Property
including employees, customers, public, media, investor groups, It is the responsibility of all employees to protect and ensure
etc on certain issues, make presentations and participate in that the company’s assets, funds and property are used
conferences and meetings with investors and other interested efficiently in the best interests of the company and only for
parties. Any such communication should be carried out in line legitimate company purposes. The assets of the Company
with the Company’s communications and disclosure policies. shall not be misused, diverted or misappropriated for personal
Employees should avoid speaking or writing on behalf of the or third party benefit. We have to guard against loss, theft,
Company unless authorized to do so. misapplication, damage and waste. Business expenses must
be approved and incurred for good reason and wholly in the
Communication on decisions or changes that are likely to have best interest of the Company. We must use good judgment to
an impact on operations or employees’ livelihood shall be ensure that appropriate value is received by the company for
done openly and in a timely manner. all expenditure.
There shall be timely and adequate communication and Assets, resources, systems, technology, computers, software,
consultation with communities and customers on the Company procedures and networks of the Company or an employee’s
works, goods or services which are likely to impact on their position or status in the Company should not be used for
health, environment and safety. illegal, unauthorized and improper purposes or for the benefit
of third parties.
Company business, including highly technical and complex
contracts and transactions, shall be conducted in a truthful The Company’s information technology assets, resources and
18 Code of Conduct & Ethics Doing the right thing
systems, including data, software and licenses, must be used accordance with the provisions of the Kenya Citizenship and
and utilized responsibly for the Company’s business. The use of Immigration Act, 2011.
computers, electronic devices, internet and e-mail are subject
to restrictions which must be respected by all employees at r) Harassment, Discrimination and bullying
all times. The communication assets, systems, resources and We must work to achieve a positive work environment where
facilities of the company are not to be used to view, send, everyone is treated with dignity and respect.
exchange or distribute information, including pictures that are Harassment is any unwelcome verbal or physical behavior
offensive, degrading, and illegal or constitute harassment. that interferes with work or creates an intimidating, hostile, or
offensive work environment.
o) Wrongful or unlawful acquisition of property
Employees shall not use their office in the Company to It is important that our workplaces are free from all forms
wrongfully or unlawfully influence the acquisition of property of harassment including threatening e-mails, oral or written
for self or others. comments, humiliation and bullying. Hostility, intimidation,
abuse, threats or acts of violence of any sort and degree,
p) Public Collections abusive language and gestures, distribution of insulting and
An employee shall not use his/ her office or place of work offensive materials, pictures and cartoons are prohibited.
to solicit for contributions from members of the public nor
participate in a public collection of funds in a way that reflects Sexual harassment is any unwelcome sexual advance, request
adversely on the employee’s integrity, impartiality or interferes for sexual favours or other verbal, nonverbal, or physical
with the performance of their official duties. conduct of a sexual nature that interferes with work, is made
a condition of employment, or creates an intimidating, hostile,
q) Citizenship or offensive work environment.
The Constitution expressly prohibits a State Officer from
holding dual Citizenship. A state Officer who acquires dual The Company does not expect employees to tolerate sexual
citizenship shall lose his/her position as a state officer. The harassment from any cadre and likewise, sexual harassment
Act requires that upon election or appointment to a state by staff members towards any of the Company stakeholders
office, a person who holds dual citizenship shall not assume including customers, suppliers, contractors and vendors, will
office before officially renouncing hi/her other citizenship in
Doing the right thing 19 Code of Conduct & Ethics
An employee shall not use political or any other influence to t) Non-Retaliation and Whistle-blower Protection
manipulate a decision on a disciplinary matter, request for Employees, customers, shareholders, contractors, suppliers
promotions, or other favours to the disadvantage of other and the general public are encouraged to report, in a
colleagues. responsible and ethical manner, practices that are in conflict
with this code, regulations, policies, standards and the rule of
s) Confidentiality and Privacy law. This is intended to address organizational accountability,
We each have a responsibility to safeguard confidential transparency and individual responsibility. Individuals who
information relating to the employees, operations and activities report items in good faith are protected and cannot lose their
of the Company. We should not allow or permit unauthorized positions or suffer any form of harassment or occupational
disclosure of such information. detriment as a result. Such protection is not afforded to anyone
who maliciously raises a matter that they know to be untrue.
Employees who in the course of their duties have access to Malicious reporting may lead to disciplinary action.
confidential matters including employee records and tender
related information have an obligation to keep such matters The substance of an investigation including the identities
strictly confidential. of the parties to it will remain confidential and may only be
disclosed on a strict need to know basis.
Employees shall not directly or indirectly make use of or permit
others to make use of official information for the purpose of No employee shall threaten or victimize another for reporting
20 Code of Conduct & Ethics Doing the right thing
PART III: ENFORCEMENT OF THE CODE: Any person who has lodged a complaint against an employee
shall be afforded a hearing and is entitled to be informed of
i. Duty to Report any action taken or to be taken in respect to the complaint.
If an employee or other stakeholder encounters unethical
behavior or considers that anything required of him/her is a iii. Acknowledgement and Ethical promise
contravention of this Code of Ethics or is otherwise improper
or unethical, he/she is duty bound to report the matter through
I,Mr./Mrs./Ms./Dr/Prof……………………...........................…………………………
the reporting channels as indicated.
Staff No………….........................… acknowledge that I have received,
ii. Enforcement of the Code
Upon recruitment or appointment into the Company, an carefully read and understood the Code of Ethics. I do promise
employee shall sign and commit to abide by the Provisions of
to live and abide by it in letter and spirit and support its
the Code of Conduct and Ethics.
implementation at all times.
Breach of this Code of Conduct & Ethics amounts to
misconduct for which the employee shall be subjected to
disciplinary proceedings. Signed……………………........……….............................................................…….
Any person may lodge a complaint against an employee who Date …….....…………………..........................................................…………………..
has breached the code to the Company through the stipulated
Supervisor’s Name………….........................................…………..........………..
channels or relevant Agency. The complaint must be recorded
and the Agency will authorize its officers to make an inquire
Signature ……………………………......................................................................
into the complaint on its behalf to determine the merits of the
complaint and give its feedback if the officer has contravened
the code. Based on the feedback of the investigation the
Company will take appropriate action including refereeing the
matter for civil or criminal proceeding.
24 Code of Conduct & Ethics Doing the right thing