NeoPeak

Pro
R32

English Version

NPP90C
NPP110C
NPP110SC
NPP120SC
NPP140SC

Swimming pool
Heat pump
Table of contents
1. Preface .............................................................................................................................2

2. Specifications

2.1 Performance Data ..............................................................................................3

2.2 Dimensions ........................................................................................................3

2.3 Exploded view ....................................................................................................4

3. Installation and Connection

3.1 Heat Pump Location ..........................................................................................5

3.2 Installation space requirements..........................................................................5

3.3 Piping installation illustration .............................................................................5

3.4 Installation of a check valve ..............................................................................6

3.5 Electrical Wiring ................................................................................................6

3.6 Initial Start-up of the Unit ..................................................................................6

3.7 Condensation ...................................................................................................7

4. Operation and Use

4.1 Display interface introduction ...........................................................................7

4.2 Operating instructions ................................................................................8

4.3 Error codes and troubleshooting ......................................................................10

5. Wiring diagrams

5.1 Wire control interface diagram and definition ...................................................11

6. Maintenance and Inspection

6.1 Wi-Fi Module ....................................................................................................11

7. Appendix

7.1 Caution & Warning ...........................................................................................12

7.2 Warranty ...........................................................................................................12

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1. Preface
In order to provide our customers with quality, reliability and versatility, this product has been made to strict production
standards. This manual includes all the necessary information about installation, debugging, discharging and
maintenance. Please read this manual carefully before you open or maintain the unit. The manufacture of this product will
not be held responsible if someone is injured or the unit is damaged, as a result of improper installation, debugging, or
unnecessary maintenance. It is vital that the instructions within this manual are adhered to at all times. The unit must be
installed by qualified personnel.
The unit can only be repaired by qualified personnel or an authorized dealer.
Maintenance and operation must be carried out according to the recommended time and frequency, as stated in this
manual.
Use genuine standard spare parts only.
Failure to comply with these recommendations will invalidate the warranty.
Swimming Pool Heat Pump Unit heats the swimming pool water and keeps the temperature constant.

Our heat pump has following characteristics:

• Durable
The heat exchanger is made of PVC & Titanium tube which can withstand prolonged exposure to swimming pool water.

• Installation flexibility
The unit can be installed outdoors or indoors.

• Quiet operation
The unit comprises an efficient rotary/ scroll compressor and a low-noise fan motor, which guarantees its quiet operation.

• Advanced controlling
The unit includes micro-computer controlling, allowing all operation parameters to be set. Operation status can be
displayed on the LCD wire controller. Remote controller can be chosen as future option.

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2. Specifications
2.1 Performance data

Advised pool volume m³ 55~110 70~140 70~140 80~160 90~180

Refrigerant type R32

Power supply 230V~/ 1 Ph/ 50Hz 380V~/ 3 Ph/ 50Hz

Function Cooling & Heating

Casing type ABS Plastic

Color White/ Black/ Gray/ Customized

Control LED digital display

Operating ambient temp. ℃ -12 ~ 43 -12 ~ 43 -12 ~ 43 -12 ~ 43 -12 ~ 43

Capacity (kW) 26.2 32.0 32.2 35.3 40.0

Heating: (Air 26℃/ Water 26℃/ Humidity 80%)

Power input (kW) 0.51-4.19 0.63-5.14 0.63-5.14 0.67~5.69 0.78~6.46

COP 14.10~6.25 14.45~6.23 14.24~6.27 13.20~6.21 13.14~6.19

Capacity (kW) 19.6 25.2 25.4 29.1 32.9

Heating: (Air 15℃/ Water 26℃/ Humidity 70%)

Power input (kW) 0.61-4.04 0.78-5.15 0.78-5.16 0.96-6.38 1.10-7.28

COP 7.78~4.85 7.93~4.89 7.95~4.92 7.35~4.56 7.31~4.52

Max current A 25.0 30.0 12.0 14.0 16.0

Power cord mm² 3x6.0 3x10.0 3x4.0+2*2.5/ 5x4.0 3x6.0+2*2.5/ 5x6.0 3x6.0+2*2.5/ 5x6.0

Sound pressure @1m dB(A) 45-56 46-57 46-57 48-59 49~60

Sound pressure @10m dB(A) 27-37 29-39 29-39 31-41 33-43

Compressor type Twin-rotary DC Inverter

Condenser Spiral titanium tube in PVC

Evaperator Hydrophilic aluminium fins & copper tubes

Fan type DC motor fan - Vertical

Fan qty. 1

Advised water flow m3/h 8~10 10~12 10~12 12~14 13~15

Water connection mm 50

Unit dimensions (W*D*H) mm 757*765*820 840*860*965

Packing dimensions (W*D*H) mm 820*780*880 920*900*1085

Net weight kg 105 118 118 129 138

Gross weight kg 115 128 128 140 149

Loading qty.(20'GP / 40'HQ) Sets 28/56 24/52

*The technical data above isforreference only and the accurate data should be subject to the testing report ornameplate.

2.2 Dimensions
B

A C
H

Model A D H B C

NPP90C 765 757 820 684 362

NPP110C 765 757 820 684 362

NPP110SC 765 757 820 684 362

NPP120SC 860 840 965 759 402

NPP140SC 860 840 965 759 402

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2.3 Exploded view

21

20

19
16
18 7 4
6
17
10 15 13
9 14

24 23
12
22
1
2 11
5 8
3

Number Name Number Name

1 Remote control 16 Four-way valve, pipeline assembly

2 Decorative plates 17 Motor bracket assembly
3 Front shell 18 Electric machinery
4 Reactor 19 Axial flow fan blade
5 Column 02 20 Top cover
6 Electric control box lid 21 Ventilation net cover
Titanium tube heat exchanger
7 Electronic control box 22
assembly
8 compressor 23 Fixed plate
9 Distributor component 24 Column 03
10 Gas collector assembly
11 Chassis components
12 Condenser assembly
Protection net,connecting plate
13
assembly
14 Filter
15 Electronic expansion valve

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3. Installation and Connection
3.1 Heat Pump Location
The unit will perform well in any outdoor location provided that the following three factors are presented:
1. Fresh Air - 2. Electricity - 3. Pool filter piping
The unit may be installed virtually anywhere outdoors. For indoor pools please consult the supplier. Unlike a gas heater, it
has no draft or pilot light problem in a windy area.
DO NOT place the unit in an enclosed area with a limited air volume, where the units discharge air will be re-circulated.
DO NOT place the unit to shrubs which can block air inlet. These locations deny the unit of a continuous source of fresh
air which reduces its efficiency and may prevent adequate heat delivery.
Normally, the pool heat pump is installed within 7.5 meters of the pool. The longer the distance from the pool, the greater
the heat loss from the piping. For the most part, the piping is buried. Therefore, the heat loss is minimal for runs of up to15
meters(15 meters to and from the pump = 30 meters total), unless the ground is wet or the water table is high. A very
rough estimate of heat loss per 30 meters is 0.6 kW-hour,(2000BTU) for every 5°C difference in temperature between the
pool water and the ground surrounding the pipe, which translates to about 3% to 5% increase in run time.

3.2 Installation space requirements

2-2 Obstacle distance

in vertical direction

2-3 Obstacle distance

in horizontal direction

3.3 Piping Installation illustration

Outlet valve Chlorinator cell Water outlet Valve

Water supply

Bypass valve
Sand filter or
other type filter

Inlet valve Water inlet Water pump

Swimming pool

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Remarks:
The factory only provides the heat pump. Other parts, including a contingent by-pass are to be provided by the
user or installer.
Attention:
Please take the following steps when installing the heat pump:
1. Each addition of chemicals has to be performed through the conduits located AFTER the heat pump.
2. Install a by-pass for easy maintenance
3. Always place the heat pump on a solid base and use the supplied silent blocks in order to avoid vibrations and noise.
4. Always keep the heat pump in upright position. If the unit has been tilted, you should wait for at least 24 hours before
turning it on.

3.4 Installation of a check valve

When using automatic chlorine and pH dosage systems, it is of uttermost importance to protect
the heat pump from high concentrations of these chemicals that could corrode the heat exchanger Therefore, such
systems should add the chemicals in the conduits located DOWNSTREAM of the heat pump and it is recommended to
install a check-valve in order to prevent back-flow when there is no water circulation.
Damage to the heat pump caused by disregarding any of these recommendations will invalidate the warranty.

3.5 Electrical Wiring

Important - Although the heat pump is electrically isolated from the rest of the unit, this only prevents the
passage of electricity to or from the pool water. Grounding the unit is still required to protect yourself from short
circuits inside the unit. Make for adequate ground connection.
Check if the electrical mains voltage corresponds with the operating voltage of the heat pump prior to hooking up the unit.
It is recommended to use a separate fuse (C-curve) as well as adequate wiring (see table below). Connect the electrical
wires with the terminal block labeled ‘TO POWER SUPPLY’.
Next to this connection, there is a second terminal block labeled ‘TO PUMP’, to which the filter pump (max. 5A/240V) or
an electrical relay for a filtration pump can be connected. This connection makes it possible to control filter pump
operation with the heat pump.
However, we do not recommend that you wire the pool circulation pump to the heat pump. Run separate power supplies
to the heat pump and the pool circulation pump. This allows the pool circulation pump to be put on a time clock and
operated for the required time to give adequate filtration for the pool and also the pool circulation pump can be manually
operated when required to backwash the filter etc.

Model Voltage (V) Fuse Max current (A) Cable section*

NPP90 220-240V 30 25 6 mm2
NPP110 220-240V 35 30 10 mm2
NPP110S 380~415V 15 12 4 mm2
NPP120S 380~415V 18 14 6 mm2
NPP140S 380~415V 20 16 6 mm2

3.6 Initial start-up of the Unit

NOTE- In order for the unit to heat the pool or spa, the filter pump must be running to circulate water through the heat
exchanger.
Start up Procedure - After installation is completed, you should follow these steps:
1. Turn on your filter pump. Check for water leaks and verify flow to and from the pool.

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2. Turn on the electrical power supply to the heat pump, then press the key ON/OFF of wire controller, It should start in
several seconds.
3. After running a few minutes make sure the air leaving the fan opening of the unit is cooler (between 5-10°C)
4. With the unit operating turn the filter pump off. The unit should also turn off automatically,
5. Allow the unit and pool pump to run 24 hours per day until desired pool water temperature is reached. When the
desired pool water temperature reaches the setting, the unit just shuts off. The unit will now automatically restart (as long
as your filter pump is running) when the pool temperature drops more than 2°C below set temperature.

Time Delay- The unit is equipped with a 3-minute built-in solid state restart delay included to protect control circuit
components and to eliminate restart cycling and contactor chatter.
This time delay will automatically restart the unit approximately 3 minutes after each control circuit interruption. Even a
brief power interruption will activate the solid state 3 minute restart delay and prevent the unit from starting until the 5
minute countdown is completed. Power interruptions during the delay period will have no effect on the 3 minute
countdown.

3.7 Condensation
Since the Heat pump cools down the air about 5°C, water may condense on the fins of the evaporator. If the relative
humidity is very high, this could be as much as several liters an hour. The water will run down the fins into the base pan
and drain out through the barbed plastic condensation drain fitting on the side of the base pan.
This fitting is designed to accept 20mm clear vinyl tubing which can be pushed on by hand and run to a suitable drain. It is
easy to mistake the condensation for a water leak inside the unit.
TIP:
A quick way to verify that the water is condensation is to shut off the unit and keep the pool pump running. If the water
stops running out of the base pan, it is condensation.
AN EVEN QUICKER WAY IS TO TEST THE DRAIN WATER FOR CHLORINE - if there is no chlorine present, then it’s
condensation.

4. Operation and Use

4.1 Display interface introduction
1. Main interface

Num Meaning Num Meaning

1 On / Off 10 Automatic mode
2 Function 11 Cooling mode
3 Time 12 Heating mode
4 Up 13 Compressor indicator
5 Down 14 Water pump indicator
6 Time display 15 Set temperature
7 Timer On/ Off 16 Fan indicator
8 Temperature display 17 Lock
9 Wifi indicator 18 Fault indicator

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4.2 Operating instructions
4.2.1 Key unlock

1) When there is no key operation for 1min, the key and screen will be locked, and the key operation is invalid at this time
2) After locking, long press the "switch" key to unlock.

4.2.2 Power on / off

In the unlocked state, press and hold the "switch" key for 2 seconds to switch on / off.

Stand by mode Operation mode

4.2.3 Switching the operating mode

In the main interface, press "Set" key to switch the working mode of the machine:
Eco Heating—> Silent Heating—>Boost Heating—>Eco Cooling—>Silent Cooling—>Boost Cooling—> Auto

4.2.3 Temperature adjustment

1) In the main interface of the startup, press the "▲" key or "▼" key, the set temperature will flash, press the "▲" key or "
▼" key to adjust the size, press the "function" key to confirm, and press the "switch" key Back to Home page.
2) On the setting temperature setting interface, if there is no key operation for 30 seconds, the current setting temperature
value will be automatically confirmed and the screen will return to the main interface.

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4.2.4 Time adjustment
In the main interface, press the “Timer” key to enter the real-time clock setting interface. The clock hour and minute
flash together.
In the real-time clock setting interface, press the "Timer" key once, the digits in the hour part will flash, and the minute
part will stop flashing. At this time, press the "▲" key or "▼" key to set the hour of the real-time clock .
After setting the hour part, press the “Timer” key again, the digits in the minute part will flash, and the hour part will stop
flashing. At this time, press the “▲” key or “▼” key to perform the minutes of the real-time clock Settings.
After the minute part is set, press the “Timer” key again to confirm the real-time clock setting and return to the main
interface.
In the real-time clock setting interface, press the "switch" key once to confirm the current real-time clock setting value
and return to the main interface.
In the real-time clock setting interface, if there is no key operation for 30 seconds, then confirm the current real-time
clock setting value and return to the main interface.

Long press for 3 seconds Short press to switch hour /minute setting Adjust numbers

4.2.5 Timer setting

① ② ③ ④
①Long press to enter timer setting ③Short press to select set time digits
②Short press to select 1-3 segments ④Short press to set time number*

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4.2.6 Running parameter query
In the main interface, press the function key to enter the unit parameter status query.

Parameter name
T1 Indoor coil temperature
T2 Water temperature
T3 Inlet water temperature
T4 Return air temperature
T5 Economizer outlet temperature
T6 Reserved
T7 Reserved
T8 Outdoor coil temperature
T9 Indoor ambient temperature
T10 Exhaust gas temperature
T11 Reserved
Ft Target frequency
Fr Actual frequency
1F Opening degree of main electronic expansion valve
2F Reserved
od Reserved
Pr Reserved
dF Reserved
OIL Reserved
r1 Reserved
r2 Reserved
r3 Reserved
STF Reserved
HF Reserved
PF Reserved
PTF Reserved
Pu Reserved
AH Reserved
AL Reserved
dcU Reserved
dcC Inverter compressor current (A)
AcU Input voltage
AcC Input Current
HE1 Fault code history
HE2 Fault code history
HE3 Fault code history
HE4 Fault code history
Pr Reserved
Sr Reserved

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4.3 Error codes and troubleshooting
1. When the machine displays the following code, the machine may be in a protected or faulty state. You can troubleshoot
according to the following suggestions.
Code Fault description Code Fault description
E01 Exhaust temperature failure P23 Low temperature protection during defrosting
E05 Coil temperature failure P24 Fan overload protection
E09 Return air temperature failure P25 Low ambient temperature protection or low
ambient temperature reduced cooling
E13 Cooling coil temperature failure Heating return water temperature is too high
P26
protection
E17 Return water temperature failure Refrigeration outdoor coil temperature is too
P27
high for shutdown protection
E18 Water temperature failure r01 Module board failure
E19 Inlet water temperature failure r02 Compressor failed to start
E20 Hot water tank temperature failure r03 Compressor speed feedback abnormal
E21 communication fail r04 Emergency stop
E22 Ambient temperature failure r05 IPM module overheating protection
E23 Limited time lock r06 Overcurrent protection
E24 Indoor temperature failure r07 U-phase overcurrent protection
E25 Water flow switch failure r08 Phase V overcurrent protection
E26 Communication failure between the r09 W-phase overcurrent protection
adapter board and the outdoor board
E27 Communication failure between r10 DC voltage overvoltage protection
outdoor board and driver board
E28 EEPROM error indication r11 DC voltage under voltage protection
P01 Water protection r14 W-phase phase error protection
P02 High voltage protection r15 U-phase phase shift fault
P06 Low voltage protection r16 V-phase phase shift fault
P10 Phase sequence protection r17 W-phase phase shift fault
P11 Exhaust temperature protection r18 Compressor stall protection
P15 Excessive temperature difference
r19 Compressor speed abnormal protection
between inlet and outlet water
P16 Cooling undercooling protection r20 Compressor rotor stuck
P17 Standby frost protection r21 Partial PFC overcurrent protection
P18 Electric heating overheating protection r22 Partial PFC overvoltage protection
P19 Press current protection r23 Partial PFC undercurrent protection
P23 Low temperature protection during Partial PFC check AC voltage
r24
defrosting frequency error

2. The compressor does not start

When the compressor does not start, it may be due to the following reasons:
(1) The machine is not turned on, please press the key to start the machine.
(2) The water temperature has reached the set temperature, and the machine stops working. Wait for the water
temperature to change to a certain value and then restart the work automatically.
(3) The machine is not enough for 3 minutes. Due to the compressor's own protection requirements, after the
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 shutdown, it is necessary to wait at least 3 minutes before restarting the compressor. This is a normal protection
measure.
(4) The machine is in a fault or other protection state. For details, see the description in the table at point
3.The fan is not running
When the fan does not start, it may be due to the following reasons:
(1) The machine is not turned on, please press the key to start the machine.
(2) If the water temperature has reached the set temperature or above, the machine stops heating. After the water
temperature drops, heating can be resumed automatically.
(3) The machine is in a fault or other protection state. For details, see the description in the table at point 1.

5. Wiring diagrams
5.1 Wire control interface diagram and definition
Please refer to wiring diagrams on the cover of electronic control box.

6. Maintenance and Inspection

• Check the water inlet and drainage often. The water and air inflow into the system should be sufficient so that its
performance and reliability does not get compromised. You should clean the pool filter regularly to avoid damage to the
unit caused by clogging of the filter. • The area around the unit should be spacious and well ventilated. Clean the sides of
the heat pump regularly to maintain good heat exchange and to save energy.
• Check if all processes in the unit are operational and pay special attention to the operation pres- sure of the refrigerant
system.
• Check the power supply and cable connections regularly. Should the unit begin to function abnormally or should you
notice a smell from an electrical component, arrange for timely repair or replacement.
• Winterizing : make sure to drain all the water from the heat pump and other systems in order to prevent frost damage.
Damage caused by freezing is not covered by the warranty.
• You should also purge the water if the unit will not work for an extended period of time. You should check all parts of the
unit thoroughly and completely fill the system with water before turning it on again afterwards.

6.1 Wi-Fi Module

Note that a Wi-Fi module is available for this heat pump. The Wi-Fi module connects to the heat pump and then allows it
to be controlled from a mobile phone or a web browser over the internet.
Please refer to the separate Wi-Fi installation manual for details of the Wi-Fi module and mobile app.

7. Appendix
7.1 Caution & Warning
1. The unit can only be repaired by qualified installer centre personnel or an authorised dealer.
2. This appliance is not intended for use by persons (including children) with reduced physical sensory or mental
capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use
of the appliance by a person responsible for their safety. (for Europe market)
Children should be supervised to ensure that they do not play with the appliance.
3. Please make sure that the unit and power connection have good earthing, otherwise may cause electrical shock.

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4. If the supply cord is damaged, it must be replaced by the manufacturer or our service agent or similarly qualified person
in order to avoid a hazard.
5. Directive 2002/96/EC (WEEE):
The symbol depicting a crossed-out waste bin that is underneath the appliance indi- cates that this product, at the end of
its useful life, must be handled separately from domestic waste, must be taken to a recycling centre for electric and
electronic devices or handed back to the dealer when purchasing an equivalent appliance.
6. Directive 2002/95/EC (RoHs): This product is compliant with directive 2002/95/EC (RoHs) concerning restrictions for
the use of harmful substances in electric and elec- tronic devices.
7. The unit CANNOT be installed near the flammable gas. Once there is any leakage of the gas, fire can be occur.
8. Make sure that there is a circuit breaker for the unit, lack of a circuit breaker can lead to electrical shock or fire.
9. The heat pump is equipped with an over-load protection system. It does not allow for the unit to start for at least 3
minutes from a previous stoppage.
10. Installation must be performed in accordance with the NEC/CEC by authorized person only. (for North America
market)
11. USE SUPPLY WIRES SUITABLE FOR 75°C .

7.2 Warranty
EXTENDED WARRANTY
Thank you for purchasing our heat pump.
To be announced by local agent/distributor. For detailed warranty policy please contact local agent/distributor directly.

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