THC 2 - Handouts Format
THC 2 - Handouts Format
THC 2 - Handouts Format
5800, Philippines
COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT
Bachelor of Science in Hospitality Management
THC 2
Risk Management as Applied to Safety, Security, and Sanitation
CHAPTER 2
WORKPLACE HYGIENE PROCEDURE
HYGIENE RISKS
One of the leading causes of foodborne illness is poor employee hygiene. It also has a significant
impact on the overall perception of the cleanliness of the food establishment.
Five common foodborne pathogens spread by food handlers. According to the CDC, and FDA are:
Hepatitis A
Salmonellosis
E. coli infection
Shigellosis
Norovirus
These illnesses are highly contagious, often spreading through food contamination by an infected person's
unwashed feces. This can occur during food preparation or through direct contact.
Poor workplace hygiene and inadequate cleaning pose significant risks in any environment, especially in
food handling settings. Neglecting best practices can lead to employee infections, food contamination,
and health and safety issues.
Employees can be exposed to infection through various means:
Airborne: Infected individuals can spread viruses and germs through sneezing or coughing.
Direct Contact: Contact with an infected person's blood or bodily fluids can transmit infection.
Indirect Contact: Touching contaminated objects or surfaces can also lead to infection.
Importance of a Hygienic Workplace Policy: Implementing and maintaining a strict hygienic workplace
policy is crucial. This ensures all employees follow the same standards, creating a clean and safe
environment for everyone, including employees, guests, customers, and visitors.
Not all cleaning reduces contamination, and bad cleaning tends to increase contamination.
4. Vermin
Flies and cockroaches are common pests in food establishments, posing a serious health risk as they can
carry diseases like typhoid, cholera, and dysentery.
Here are some signs that pests may be present in your area:
Flies: Larvae found around drains and garbage bins indicate a fly infestation. Flies reproduce
quickly, so prompt action is needed.
Cockroaches: Strong, unpleasant odors and coffee ground-sized droppings are evidence of
cockroaches. They often hide behind or under kitchen equipment.
Rodents: Tiny droppings, dark rub marks around baseboards, and gnawed food products are
signs of rodent activity.
Incorrect disposal of waste from the kitchen, dining area, and storage areas could result in
contamination. They might invite vermin, flies, and other insects that could contaminate the food and
water supply by coming into contact with it.
IMPLEMENT AND CONTROL HYGIENE PROCEDURES
While every business has its own cleaning and sanitizing procedures, some general rules apply to ensure
food safety.
These rules come from three sources:
1. Laws and Regulations: Government-mandated standards for food safety.
2. Company Policies: Internal rules that may go beyond legal requirements.
3. Internal Systems: Additional practices implemented by some workplaces to optimize food safety.
Everyone involved in food handling must follow these guidelines to maintain a safe and healthy
environment.
1. Personal Hygiene
Every employee is responsible for ensuring that all prepared and served food is free of harmful
substances. As a result, they have specific responsibilities for their health and hygiene. These may include
the following:
100°F) on a regular basis, scrubbing vigorously for at least 20 seconds off their arms and hands•
Trimmed, cleaned, and unpolished fingernails
• The hair must be shampooed regularly and neatly tied up with hair ties.
• Brushing teeth daily, flossing, and using mouthwash are all examples of proper dental care.
• Wearing single-used disposable gloves (when handling raw and ready-to-eat foods).
• Inspect the food deliveries; this includes taking the appropriate temperature and performing a visual
inspection before accepting the food item. Accept only if the food items meet the receiving criteria and
reject if they do not meet the bare minimum.
• Inspect the food delivery vehicle - check that it is clean and is a dedicated food delivery vehicle.
• Potentially hazardous food must stay out of the danger zone.
• Any contaminated food is thrown out; this includes contamination from customers coughing or sneezing
over the food.
• Conduct a regular cleaning schedule. This program includes the specific person in charge of cleaning,
how often a particular area needs to be cleaned, how it is to be cleaned, and what chemicals and
equipment are to be used when cleaning.
• Utensils for eating and drinking must be clean and safe to use right before they are used.
• Use appropriate cleaning and sanitizing chemicals according to the manufacturer's instructions.
• Store cleaning and chemical products in their proper storage areas, away from the food storage and
preparation areas.
• Food-contact surfaces may need to be cleaned and sanitized if they have been used for long periods to
prepare or process potentially hazardous foods.
4. Vermin Control
• The food establishment's layout, design, and construction must be approved by legislation to permit
good hygiene practices. This includes protection against contamination and pests. It must be kept clean
and in good repair and condition.
• To avoid accumulation, food waste should be removed immediately and placed in a tightly closed,
sturdy container free of animals and pests.
• Make sure to inspect food supplies for the presence of insects and pests before accepting and placing
them in the storage area.
• Food establishments must acquire adequate screening to prevent pests from entering the vicinity.
• All food and food materials should be transported in sanitary vehicles equipped with tightly covered
containers.
• Perishable foods like meat, fish, and poultry should be kept at a temperature below 7°C (45°F). Hot
foods should be kept at 60°C (140°F) and above.
• Floors, walls, and ceilings should be made from concrete or other impervious, easily cleaned materials.
• Lighting should be free from glare and well distributed to avoid casting shadows.
• Colored lights and bulbs in the food display areas are prohibited.
• Adequate ventilation must be provided to prevent excessive heat and the formation of excess moisture.
• A hand-washing facility should have an adequate and clean supply of water. It is installed in a location
accessible to the customers.
• Properly clean and sanitized toilet facilities for males and females should be provided in the properly
located areas.
It should be equipped with enough washbasins and an adequate supply of clean running water.
8. Water Supply
The quality of water should meet the Philippine National Standard for Drinking Water.
• Hot and cold running water should be provided in the food preparation areas, areas for utensils and
equipment.
• Bottled drinking water should be handled, stored, and protected from contamination.
9. Sewage Disposal and Drainage
• All sewage discharged from food establishments shall be disposed of in a public sewage system.
• A grease trap shall be used and installed outside the food establishment.
Recyclables (dry papers, cardboard, plastics, rubbers, glasses, metals and minerals.)
Trashes (ashes, rice hulls, husks, shells, cobs, paper, cardboard.)
Food Materials (food leftovers, kitchen/cooking wastes, food washings, vegetable trimmings, fruit
peelings, eggshells, bones, entrails, and fish gills.)
• Refuse should be stored in a manner that no insects, animals, and pests have no access.
• All waste receptacles should be cleaned, sanitized and dried regularly. It should be equipped with the
plastic lining.
• Food storage, preparation, and service should be constructed and maintained to exclude vermin.
• A three-compartment sink should be provided for manual washing and sanitizing of utensils and
equipment.
• Old utensils, cracked glasses should not be used and should be discarded.
SUMMARY
This document outlines essential workplace hygiene procedures for food establishments to ensure food
safety and customer well-being. It covers a range of topics, including:
Hygiene Risks:
• Personal Hygiene: Emphasizes the importance of personal hygiene practices for food handlers,
including handwashing, bathing, clean clothing, and covering coughs and sneezes.
• Work Practices: Highlights the need for a hygienic workplace policy, proper food handling practices,
and a clean and organized work environment.
• Cleaning and Housekeeping: Stresses the importance of regular cleaning schedules, appropriate
cleaning chemicals, and proper storage of chemicals.
• Pest Control: Emphasizes the need for a comprehensive pest control program to prevent infestations.
Implementation and Control of Hygiene Procedures:
• General Requirements: Outlines general requirements for hygiene procedures, including personal
hygiene, safe food handling, cleaning and sanitation, vermin control, food quality and protection, food
service spaces, sanitary facilities, water supply, sewage disposal and drainage, vermin control, equipment
and utensils.
Key Points:
• Compliance: Adheres to all relevant legislation, company policies, and internal safe food handling
systems.
• Proactive Approach: Takes a proactive approach to hygiene and pest control.
• Ongoing Process: Hygiene and pest control are ongoing processes that require consistent attention and
maintenance.
Conclusion:
By implementing these practices, food establishments can create a safe and healthy environment for both
employees and customers.
CONTROLLING HAZARD FOR STORAGE
DRY STORAGE
COLD STORAGE
Do not overload the refrigerator and arrange all foods. according to its kind and uses
Allow air to circulate to prevent the growth of a harmful microorganism.
Food should be labeled with the name of the food Item, date of storage, the date to be
consumed, and the temperature requirement.
Store food in a clean, non-absorbent, covered container Make sure the container is
sealed correctly.
Before putting food in the fridge, cool it in an ice bath while stirring it constantly.
Refrigerate only hot foods to keep other foods from entering the Temperature Danger
Zone.
Store dairy products separately from foods with a strong odor, such as onions, cabbage,
and seafood Fruits and vegetables must have their own separate sections. To protect
the vegetables from rapid deterioration
Raw foods and uncooked foods must be stored separately from cooked and ready-to-
eat foods
Never allow fluids from raw poultry, fish, or meat to come into contact with other foods.
Yellow-cooked meat
THAWING FOOD
Foods to be cooked should be thawed properly. There are three proper methods of cooking
food
1.Inside the refrigerator, to prevent food from being exposed to the Temperature Danger Zone.
2. Under cold running water (less than 200C), suitable for small portions only, and not
recommend for breaded meat products.
3. When thawing food in the microwave, the food should be cooked immediately after thawing
to prevent the growth of pathogenic bacteria.
REMEMBER
As a fundamental rule, follow the manufacturer's instructions for calibrating your workplace
food thermometer.
COLD CALIBRATION
The following procedure must be applied at least every six months (you can do it more
regularly) for the ice point calibration of thermometers:
Allow ice and pre-cooled water (about half and half) to stand for about five minutes in a
container.
Insert the probe of the thermometer into the ice-water mixture and allow it to stand for
two minutes.
Record the temperature reading on the Equipment Calibration Log, the Independent
Thermometer Calibration Record (or something similar)-it should be DoC.
If the temperature reading is 10C or higher, replace, repair, or have the thermometer
calibrated
HOT CALIBRATION
Fish 145°F
Shell Eggs 145°F
Keep food on hot-holding equipment to keep it hot all the time (not lower than 141 °F)
Place cold foods such as salad on top of the ice bath (not higher than 40°F).
Stir food at regular intervals to distribute heat evenly while on hot holding equipment
Keep food covered all the time.
Monitor internal temperature at least every two hours using a clean, sanitized, and
calibrated thermometer.
Do not serve food if it has exposed to Temperature Danger Zone (410F to 1400F) for
more than 4 hours.
Never mix freshly cooked food with left-overs.
Never use hot-hold equipment for reheating food.
Only use cold-holding equipment that can keep food at 410 F or lower. Protect food
from contaminants with covers.
Do not store food directly on ice. Place food in pans or on plates first
Food being cooled in the refrigerator should be loosely covered. Use shallow, pre-chilled
pans (not more than 4 inches deep). Stainless steel containers cool faster than plastic.
Use a quick-chill unit rather than a refrigerator.
foods in a freezer for about 30 minutes before refrigerating.
Never cool food below room temperature. Food should only be reheated once at 1650F
for 15 seconds
Never mix leftover food with freshly cooked food.
Step 1: Hot food should be cooled down from 60°C(or above) to 21 "Cwithin 2 hours. Food
should be removed from the cooking unit, either the stove or oven.
Step 2: Immediately place the food inside the refrigerator once the food reaches 21 "Cand
allow to cool further to 5 °C(or below) and should be placed inside the freezer
A single-use item is something intended to be used once only with food and then disposed.
Asingle-use items must not be re used even if they are cleaned in between uses
Examples:
Take-away food and drink containers Drinking straws
Disposable gloves Plastic cutlery
Food wrappers around items such as hamburgers and other take away menu items
1. Single-use items must not be used more than once by the business; customers are free to re-
use them at home as they see fit.
Note: Single-use containers may, however, be used for non-food activities, such as collecting or
storing dirty cutlery,
2. Single-use items must be stored and/or displayed to avoid contamination from sources such
as:
3. If single-use items have been contaminated or there is a reasonable suspicion that they have
been contaminated they must not be used This may mean:
4. Single used items must be clean for them to be safely used, meaning free from visible
contamination of any sort (including food).
Not preparing takeaway containers (for example, pizza boxes) in advance and leaving
them "open"-this allows airborne and other contamination to settle inside the boxes on
the food contact area
Providing drinking straws in containers that allow one straw to be dispensed at a time
without touching others in the container; an alternative is to only use individually
wrapped drinking straws.
Storing takeaway food containers (for food and beverages). When the container is
upside down, the food contact surface of the container is not exposed.
Storing the lids to take away containers safely protecting the side that comes into
contact with the drink or food. Disposable cutlery should be kept covered or Individually
wrapped.
Toothpicks should be individually wrapped.
Disposing any portion control units which have been damaged or already touched by
customers.
Analyze any potential hazards that may occur in the foodservice operations.
Distinguish the proper approach to controlling the hazards.
Keep a daily log of monitoring measurements and observations for each stage of
control.
Provide methods and techniques for corrective action when a hazard is found to be
beyond control.
Provide continious review analysis of the program to ensure adequacy
FOOD SAFETY
This will make sure that the Food Safety Program is put into place in a way that works well,
WHAT IS HACCP?
Hazard Analysis Critical Control Point is a food safety system implemented by food companies
to manage and control food hazards. It analyzes the potential problems that could arise at any
stage of the foodservice process and develops a plan to prevent, minimize.or reduce the
hazards to an acceptable level. A HACCP plan for a product prepared in one facility will differ
from a plan for the same product prepared in a different facility.
HACCP a control system for preventing potential hazards at each stage. through techniques of
continuous monitoring at critical points. Early in the 1980s, the HACCP approach was adopted
and accepted globally as a quality system for food safety.
PRE-REQUISITE PROGRAMS
Pre-requisite programs, also called Standard Operating Procedures (SOP), provide the basic
environmental and operating conditions that are necessary to implement the plan. The HACCP
system needs to build upon a solid foundation of pre-requisite programs that have been
practiced by the company.
7 HACCP PRINCIPLES
Hazards may occur at any step in the food service flow and may vary from microbial
contamination caused by cross-contamination, poor personal hygiene, or time-temperature
abuse. It could be caused by physical contamination or chemical
- The ingredients used in the menu and any other raw materials added
- The type of equipment in contact with the food
SUPPLIER SELECTION
Suppliers do not have the approval from the Food and Drug Administration
The warehouse was not properly inspected
Suppliers have no good safe practices
RECEIVING
Receiving personnel did not inspect the food that was delivere
Unauthorized personnel conducted the task Food was exposed to temperature danger
zone
Recelving staff accepted a contaminated food
STORAGE
The storage area is dirty
Storage clerk did not follow the First In First Out procedure
The storage area is infested with vermin
PREPARATION
A food handler is not practicing good personal hygiene
Food handler did not wash hand prior to preparation
Food handler used bare hand to ready to eat food
COOKING
Food was not cooked at the right temperature
Food handler has a communicable disease
A food handler is not practicing good personal hygiene:
HOLDING
Food was not cooked at the right temperature
Food has a communicable disease
A food handler is not practicing good personal hygiene
SERVING
Food handler did not wash hands prior to serving food
Utensils were not properly sanitized
The food handler used his hand in hand in handling food
PRINCIPLE 2 CRITICAL POINT
Principle one identifies and analyzes the possible hazards that may occur at every step in the
foodservice flow. If these hazards are not controlled, this will pose a danger to the consumer
and the establishment. Control measures are deterrents to reduce or eliminate hazards
A Control Pointis a control measure at any stepin the foodservice flow where food hazards
(physical, chemical, or biological) can be reduced or eliminated
A Critical Control Point is a stage or step in the food service flow at which defense measures can
be applied to eliminate, prevent, or reduce the hazard to an acceptable level
Determining a Critical Control Point (CCP) involves identifying and characterizing the hazards,
the type of control measures, and administering the steps of control, As a result, it is essential
that the HACCP team reassess and reexamine the hazard analysis as well as the flow diagram.
This principle refers to sets of standards that determine what is and is not acceptable in the
prevention of a hazard. Setting a critical limit should be measurable; examples of this are time,
temperature, humidity, water activity, and pH value
The trained personnel are responsible for conducting the monitoring procedures.
The tools to be used for monitoring, such as a thermometer, timer, water activity andpH) The
critical limits established on each control point The number of Intervals necessary depends on
the volume
Corrective actions are another preventive system for correcting problems before they occur;
these are pre-determined steps taken when the food does not meet the critical limit
If a pot of mushroom soup is left in the Temperature Danger Zone for 4 hours, it will be
discarded
If large crystals appear on a frozen ground beef delivery, it is rejected.
Cooking the meat until the minimum internal temperature is reached.
After developing The HACCP system,confirmimg and ensuring that thevsysem works according
to plan, verifying if the system works:
When a problem arises, accurate recordkeeping and complete documentation of the HACCP
plan are required to identify and trace the history of the ingredient and in-process operations
The information in a report must be based on facts obtained through personal observation or
personal experience. Provide as much information as possible, such as dates, times,
temperatures, the name of the supplier, the name of the food product, the name of the menu,
and the name of the staff.
SUMMARY
Foodborne illnesses are one of the leading causes of health problems around the world.
Foodborne Illnesses affect the performance and productivity of people that may result
in loss of income or additional expenses.
There are three types of food hazards namely; biological contaminant caused by harmful
microorganisms such as bacteria, viruses, parasites or fungi; physical hazard caused by
foreign objects such as hair, plastic, metal shavings; and chemical hazard caused by
harmful chemicals such as pesticides, cleaning chemicals, and excessive food additives.
Cross-contamination, Time Temperature Abuse, and poor personal hygiene are the
primary reasons why pathogens grow and multiply. Pathogens can be controlled and
can be prevented by practicing proper personal hygiene, sanitizing equipment, keeping
food away from Temperature Danger Zone.
Hazard Analysis Critical Control is a proactive approach to food safety. It is a food safety
systern established by food businesses to control, and prevent food hazards to a safe
level.
There are seven principles in HACCP namely; (1) Conducting Hazard Analysis (2)
Establishing Critical Control Point (3) Establishing Critical Limits Establishing Monitoring
Procedures for Critical Control Points (5) Establishing Corrective Actions (6) Establishing
Verification Procedures (7) Establishing Record Keeping.
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