LIMITED WARRANTY

Models: DV**PEC, DV**FEC, DV**PTC

If this heating or air conditioning unit has not been properly What Problems Does This Warranty Cover?
registered, all references in this document to “the warranty,” This warranty covers defects in materials and workmanship
“this warranty,” or any similar construction, refer solely and that appear under normal use and maintenance.
exclusively to the Initial Term Warranty (defined below). If
this heating or air conditioning unit has been properly reg- Other Warranties
istered (and any other applicable conditions set forth in this This warranty is in lieu of all other express warranties. ANY
document are satisfied), all such references refer to the Initial IMPLIED WARRANTIES BY DAIKIN, INCLUDING BUT NOT LIM-
Term Warranty together with the Registered Additional Term ITED TO WARRANTIES OF MERCHANTABILITY AND FITNESS
Warranty (defined below). FOR PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION
OF THIS WARRANTY. Some states and provinces do not allow
Who Is Providing The Warranty? the exclusion of express warranties and/or limitations on how
This warranty is provided to you by Daikin Comfort Technolo- long an implied warranty lasts, so the above exclusion and/or
gies Manufacturing, L.P. (“Daikin”), which warrants all parts of limitation may not apply to you.
this heating or air conditioning unit, as described below.
What Problems Does This Warranty Not Cover?
To What Type Of Installations Does This Warranty Apply? Daikin is not responsible for:
This warranty applies to heating and air conditioning units • Damage or repairs required as a consequence of faulty
installed in owner-occupied residences. Different warranties installation or application.
apply to units installed in residences not occupied by the • Damage as a result of floods, fires, winds, lightning, acci-
owner and in commercial properties. dents, corrosive atmosphere, or other conditions beyond
Daikin’s control.
Is Registration Required? • Damage or the need for repairs arising from the use of
Registration is strongly urged. As set out below, Initial Term components or accessories not compatible with this unit.
Warranty coverage is available to owners who have not • Normal maintenance as described in the installation and
registered, but Registered Additional Term Warranty coverage operating manual, such as cleaning of the coils, filter clean-
is only available to registered owners. TO REGISTER, GO TO ing and/or replacement, and lubrication.
WWW.DAIKINCOMFORT.COM AND CLICK “PRODUCT REGIS- • Parts or accessories not supplied or designated by the
TRATION.” If you are a California or Quebec resident, please manufacturer.
refer to the “California And Quebec Residents” section below. • Damage or the need for repairs resulting from any improper
use, maintenance, operation, or servicing.
What Units Does This Warranty Not Cover? • Damage or failure of the unit to start due to interruption in
This warranty does not apply to: electrical service or inadequate electrical service.
• Units that are ordered over the Internet, by telephone, or • Any damage, or the need for any repairs, caused by frozen
by other electronic means unless the unit is installed by a or broken water pipes, water damage, moisture intrusion,
dealer adhering to all applicable federal, state, and local mold or other biological growth.
codes, policies, and licensing requirements. • Changes in the appearance of the unit that do not affect its
• Units that are installed outside the United States, its territo- performance.
ries, or Canada. • Replacement of fuses and replacement or resetting of
• Units that are operated in incomplete structures. circuit breakers.
• Units that are installed in buildings other than owner-oc- • Damage or the need for repairs resulting from the use of
cupied residences, such as non-residential buildings or unapproved refrigerant types or used or recycled refriger-
residences not occupied by the owner. ant.

www.daikincomfort.com
For further information about this warranty,
contact Homeowner Support by mail to
19001 Kermier Road, Waller, Texas 77484 Part No. PWDAHTWZAQC
04/2022

1
 LIMITED WARRANTY

Models: DV**PEC, DV**FEC, DV**PTC

When Does Warranty Coverage Begin? What Will Daikin Do To Correct Problems?
Warranty coverage begins on the “installation date.” The Remedies Generally
installation date is one of three dates depending on the cir- Daikin will furnish a replacement part, without charge, to re-
cumstances of purchase: place any part that is found to be defective due to workman-
(1) For units installed in a newly constructed residence, the ship or materials under normal use and maintenance during
installation date is the date the owner purchases the the warranty period.
residence from the builder.
(2) For units installed in existing residences, the installation Other Remedies
date is the date that the unit is originally installed. THE APPLICABLE REMEDIES DESCRIBED IN THIS SECTION ARE
(3) If the date the owner purchases the residence from the DAIKIN’S ONLY RESPONSIBILITIES, AND THE OWNER’S ONLY
builder or the date the unit is originally installed cannot REMEDIES, FOR ANY BREACH OF THIS WARRANTY OR ANY
be verified, the installation date is three months after IMPLIED WARRANTY.
the manufacture date. The first four digits of the serial
number (YYMM) on the unit indicate the manufacture What Won’t Daikin Do To Correct Problems?
date. For example, a serial number beginning with Daikin will not pay for:
“2204” indicates the unit was manufactured in April • Labor, freight, or any other cost associated with the service,
2022. repair, or operation of the unit, the deinstallation of any
defective unit or part or the installation of any replacement
How Long Does Warranty Coverage Last? unit or part.
Registration is not required to obtain warranty coverage, but • Electricity or fuel costs, or increases in electricity or fuel
registration entitles the owner to the Registered Additional costs, for any reason, including additional or unusual use of
Term Warranty referred to in the following paragraph. If the supplemental electric heat.
unit is not registered, the warranty lasts for a period of up to • Lodging or transportation charges.
5 YEARS (the “Initial Term Warranty”). • Refrigerant.

If the unit is properly registered online within 60 days after WHETHER ANY CLAIM IS BASED ON NEGLIGENCE OR OTH-
the installation date, an additional warranty (the “Registered ER TORT, BREACH OF WARRANTY OR OTHER BREACH OF
Additional Term Warranty”) is provided. CONTRACT, OR ANY OTHER THEORY, NEITHER DAIKIN NOR
ANY OF ITS AFFILIATES SHALL IN ANY EVENT BE LIABLE FOR
Except for units installed in Texas, the Registered Additional INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING
Term Warranty lasts for as long as the original registered own- BUT NOT LIMITED TO LOST PROFITS, LOSS OF USE OF A UNIT,
er or his or her spouse (“registered owner”) own and reside EXTRA UTILITY EXPENSES, OR DAMAGES TO PROPERTY.
in the home in which the unit was originally installed, for a Some states and provinces do not allow the exclusion or lim-
period of up to 12 YEARS after the installation date. For units itation of incidental or consequential damages, so the above
installed in Texas, the Registered Additional Term Warranty exclusion may not apply to you.
lasts for a period of 12 YEARS after the installation date.
How Can The Owner Receive Warranty Service?
Neither the Initial Term Warranty nor the Registered Addi- If there is a problem with the unit, contact a licensed contrac-
tional Term Warranty, if applicable, continues after the unit is tor. To receive a replacement part, a licensed contractor must
removed from the location where it was originally installed. bring the defective part to a Daikin heating and air condition-
ing products distributor.
If you are a California or Quebec resident, please refer to the
“California And Quebec Residents” section below. For more information about the warranty, write to Homeown-
er Support, 19001 Kermier Road, Waller, Texas 77484.
The replacement of a part or unit under this warranty does
not extend the warranty period. In other words, Daikin war- This warranty gives you specific legal rights, and you may also
rants a replacement part or unit only for the period remaining have other rights that vary from state to state or province to
in the warranty term on the original part or unit. province.

Part No. PWDAHTWZAQC

04/2022

2
 LIMITED WARRANTY

Models: DV**PEC, DV**FEC, DV**PTC

California And Quebec Residents 6. Governing Law: For residents of the United States, the
California and Quebec residents do not need to register the procedures and effect of the arbitration will be gov-
product in order to get all of the rights and remedies of regis- erned by the Federal Arbitration Act (9 U.S.C. § 1 et seq.)
tered owners under this warranty, but Registered Additional rather than by state law concerning arbitration. For
Term Warranty coverage is only available to the original own- residents of Canada, the procedures and effect of the
er of this unit and his or her spouse. The arbitration provi- arbitration will be governed by the applicable arbitration
sions of this warranty shall not apply to residents of Quebec. law of the province in which you purchased your unit.
The law governing your substantive warranty rights and
Where Can Any Legal Remedies Be Pursued? other claims will be the law of the state or province in
ARBITRATION CLAUSE. IMPORTANT. PLEASE REVIEW THIS which you purchased your unit. Any court having juris-
ARBITRATION CLAUSE. IT AFFECTS YOUR LEGAL RIGHTS. diction may enter judgment on the arbitration award.
1. Parties: This arbitration clause affects your rights 7. Rules of the Arbitration: If the amount in controversy is
against Daikin and any of its affiliates or employees or less than $250,000, the arbitration will be decided by a
agents, successors, or assigns, all of whom together are single arbitrator. If the amount in controversy is greater
referred to below as “we” or “us” for ease of reference. than or equal to $250,000, the arbitration will be decid-
2. ARBITRATION REQUIREMENT: EXCEPT AS STATED ed by a panel of three arbitrators. The arbitrator(s) will
BELOW, ANY DISPUTE BETWEEN YOU AND ANY OF be chosen pursuant to the rules of the administering
US SHALL BE DECIDED BY NEUTRAL, BINDING ARBI- arbitration organization. United States residents may
TRATION RATHER THAN IN COURT OR BY JURY TRIAL. choose JAMS (1920 Main Street, Ste. 300, Irvine, CA
“Dispute” will be given the broadest possible meaning 92614, www.jamsadr.com), or, subject to our approval,
allowable by law. It includes any dispute, claim, or con- any other arbitration organization. In addition, Cana-
troversy arising from or relating to your purchase of this dian residents may choose the ADR Institute of Canada
heating or air conditioning unit, any warranty upon the (234 Eglinton Ave. East, Suite 405, Toronto, Ontario,
unit, or the unit’s condition. It also includes determi- M4P 1K5, www.amic.org). These organizations’ rules
nation of the scope or applicability of this Arbitration can be obtained by contacting the organization or visit-
Clause. The arbitration requirement applies to claims in ing its website. If the chosen arbitration organization’s
contract and tort, pursuant to statute, or otherwise. rules conflict with this Arbitration Clause, the provisions
3. CLASS-ARBITRATION WAIVER: ARBITRATION IS HAN- of this Arbitration Clause control. The award of the
DLED ON AN INDIVIDUAL BASIS. IF A DISPUTE IS ARBI- arbitrator(s) shall be final and binding on all parties.
TRATED, YOU AND WE EXPRESSLY WAIVE ANY RIGHT 8. Location of the Arbitration Hearing: Unless applicable
TO PARTICIPATE AS A CLASS REPRESENTATIVE OR law provides otherwise, the arbitration hearing for
CLASS MEMBER ON ANY CLASS CLAIM YOU MAY HAVE United States residents will be conducted in the federal
AGAINST US OR WE AGAINST YOU, OR AS A PRIVATE judicial district in which you reside (in your hometown
ATTORNEY GENERAL OR IN ANY OTHER REPRESENTA- area) or, for Canadian residents, in the province in which
TIVE CAPACITY, TO THE MAXIMUM EXTENT PERMITTED you reside, and, if you choose, will be in-person.
BY LAW. YOU AND WE ALSO WAIVE ANY RIGHT TO 9. Costs of the Arbitration: Each party is responsible for its
CLASS ARBITRATION OR ANY CONSOLIDATION OF INDI- own attorney, expert, and other costs and fees unless
VIDUAL ARBITRATIONS. applicable law requires otherwise. Notwithstanding the
4. Discovery and Other Rights: Discovery and rights to preceding sentence, and unless applicable law requires
appeal in arbitration are generally more limited than in otherwise, if you are a consumer under the JAMS rules:
a lawsuit. This applies to both you and us. Other rights (a) if you initiate arbitration, Daikin will pay your share
that you or we would have in court may not be available of the costs and fees charged by the arbitration organi-
in arbitration. Please read this Arbitration Clause and zation and arbitrator(s) beyond the first $200; and (b) if
consult the rules of the arbitration organizations listed Daikin initiates the arbitration, Daikin will pay all costs
below for more information. and fees charged by the arbitration organization and
5. SMALL CLAIMS COURT OPTION: YOU MAY CHOOSE TO arbitrator(s).
LITIGATE ANY DISPUTE BETWEEN YOU AND ANY OF US
IN SMALL CLAIMS COURT, RATHER THAN IN ARBITRA-
TION, IF THE DISPUTE MEETS ALL REQUIREMENTS TO
BE HEARD IN SMALL CLAIMS COURT. Part No. PWDAHTWZAQC
04/2022

3
 LIMITED WARRANTY

Models: DV**PEC, DV**FEC, DV**PTC

10. Survival and Enforceability of this Arbitration Clause:

This Arbitration Clause shall survive the expiration or
termination, or any transfer, of the warranty on your
unit. If any part of this Arbitration Clause, except waiv-
ers of class-action rights, is found to be unenforceable
for any reason, the remainder of this clause and the
warranty shall remain enforceable. If, in a case in which
class-action allegations have been made, the waiver of
class-action rights under this warranty is found to be
unenforceable with respect to any part of the dispute,
the parts of the dispute as to which the waiver of
class-action rights have been found unenforceable will
be severed and will proceed in court without reference
or application of this Arbitration Clause. Any remaining
parts will proceed in arbitration.

Part No. PWDAHTWZAQC

04/2022

4
 NON-OWNER OCCUPIED RESIDENCE WARRANTY

Models: DV**PEC, DV**FEC, DV**PTC

If this heating or air conditioning unit has not been properly What Problems Does This Warranty Not Cover?
registered, all references in this document to “the warranty,” Daikin is not responsible for:
“this warranty,” or any similar construction, refer solely and • Damage or repairs required as a consequence of faulty
exclusively to the Initial Term Warranty (defined below). If installation or application.
this heating or air conditioning unit has been properly reg- • Damage as a result of floods, fires, winds, lightning, acci-
istered (and any other applicable conditions set forth in this dents, corrosive atmosphere, or other conditions beyond
document are satisfied), all such references refer to the Initial Daikin’s control.
Term Warranty together with the Registered Additional Term • Damage or the need for repairs arising from the use of com-
Warranty (defined below). ponents or accessories not compatible with this unit.
• Normal maintenance as described in the installation and
Who Is Providing The Warranty? operating manual, such as cleaning of the coils, filter clean-
This warranty is provided to you by Daikin Comfort Technolo- ing and/or replacement, and lubrication.
gies Manufacturing, L.P. (“Daikin”), which warrants all parts • Parts or accessories not supplied or designated by the
of this heating or air conditioning unit, as described below. manufacturer.
• Damage or the need for repairs resulting from any improper
To What Type Of Installations Does This Warranty Apply? use, maintenance, operation, or servicing.
This warranty applies to heating and air conditioning units • Damage or failure of the unit to start due to interruption in
installed in residences not occupied by the owner. Different electrical service or inadequate electrical service.
warranties apply to units installed in owner-occupied resi- • Any damage, or the need for any repairs, caused by frozen
dences and in commercial properties. or broken water pipes, water damage, moisture intrusion,
mold or other biological growth.
Is Registration Required? • Changes in the appearance of the unit that do not affect its
Registration is strongly urged. As set out below, Initial Term performance.
Warranty coverage is available to owners who have not • Replacement of fuses and replacement or resetting of
registered, but Registered Additional Term Warranty coverage circuit breakers.
is only available to registered owners. TO REGISTER, GO TO • Damage or the need for repairs resulting from the use of
WWW.DAIKINCOMFORT.COM AND CLICK “PRODUCT REGIS- unapproved refrigerant types or used or recycled refriger-
TRATION.” ant.

What Units Does This Warranty Not Cover? When Does Warranty Coverage Begin?
This warranty does not apply to: Warranty coverage begins on the “installation date.” The
• Units that are ordered over the Internet, by telephone, or installation date is one of two dates:
by other electronic means unless the unit is installed by a (1) The installation date is the date that the unit is originally
dealer adhering to all applicable federal, state, and local installed.
codes, policies, and licensing requirements. (2) If the date the unit is originally installed cannot be veri-
• Units that are installed outside the United States, its terri- fied, the installation date is three months after the man-
tories, or Canada. ufacture date. The first four digits of the serial number
• Units that are operated in incomplete structures. (YYMM) on the unit indicate the manufacture date. For
• Units that are installed in buildings other than residences example, a serial number beginning with “2204” indi-
not occupied by the owner, such as non-residential build- cates the unit was manufactured in April 2022.
ings or owner-occupied residences.
How Long Does Warranty Coverage Last?
What Problems Does This Warranty Cover? Registration is not required to obtain warranty coverage, but
This warranty covers defects in materials and workmanship registration entitles the owner to the Registered Additional
that appear under normal use and maintenance. Term Warranty described in the following paragraph. If the
unit is not registered, the warranty lasts for a period up to 5
Other Warranties YEARS (the “Initial Term Warranty”).
THIS WARRANTY IS PROVIDED IN LIEU OF ANY OTHER WAR-
RANTIES, WHETHER BY DAIKIN OR ANY OF ITS AFFILIATES,
EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRAN- Part No. PWDAHTWZAQC
TY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR 04/2022
PURPOSE.

5
 NON-OWNER OCCUPIED RESIDENCE WARRANTY

Models: DV**PEC, DV**FEC, DV**PTC

If the unit is properly registered online within 60 days after How Can The Owner Receive Warranty Service?
the installation date, an additional warranty (the “Registered If there is a problem with the unit, contact a licensed contrac-
Additional Term Warranty”) is provided and lasts for as long tor.
as the original registered owner (“registered owner”) owns
the residence in which the unit was installed, for a period To receive a replacement part, a licensed contractor must
up to 10 YEARS after the installation date. The limitation of bring the defective part to a Daikin heating and air condition-
Registered Additional Term Warranty coverage to the origi- ing products distributor.
nal registered owner does not apply to any owner of a one,
two, three, or four-family residence, or a residential unit in a For more information about the warranty, write to Homeown-
multiunit structure in which title to an individual residential er Support, 19001 Kermier Road, Waller, Texas 77484.
unit is transferred to the owner of the residential unit under a
condominium or cooperative system, located in Texas. Where Can Any Legal Remedies Be Pursued?
ARBITRATION CLAUSE. IMPORTANT. PLEASE REVIEW THIS
Neither the Initial Term Warranty nor the Registered Addi- ARBITRATION CLAUSE. IT AFFECTS YOUR LEGAL RIGHTS.
tional Term Warranty, if applicable, continues after the unit is 1. Parties: This arbitration clause affects your rights
removed from the location where it was originally installed. against Daikin and any of its affiliates or employees or
agents, successors, or assigns, all of whom together are
The replacement of a part under this warranty does not referred to below as “we” or “us” for ease of reference.
extend the warranty period. In other words, Daikin warrants 2. ARBITRATION REQUIREMENT: EXCEPT AS STATED
a replacement part only for the period remaining in the war- BELOW, ANY DISPUTE BETWEEN YOU AND ANY OF
ranty term that commenced on the installation date. US SHALL BE DECIDED BY NEUTRAL, BINDING ARBI-
TRATION RATHER THAN IN COURT OR BY JURY TRIAL.
What Will Daikin Do To Correct Problems? “Dispute” will be given the broadest possible meaning
Daikin will furnish a replacement part, without charge for the allowable by law. It includes any dispute, claim, or con-
part only, to replace any part that is found to be defective due troversy arising from or relating to your purchase of this
to workmanship or materials under normal use and mainte- heating or air conditioning unit, any warranty upon the
nance. Furnishing of the replacement part is Daikin’s only unit, or the unit’s condition. It also includes determi-
responsibility under this warranty. nation of the scope or applicability of this Arbitration
Clause. The arbitration requirement applies to claims in
THE APPLICABLE REMEDIES DESCRIBED IN THIS SECTION ARE contract and tort, pursuant to statute, or otherwise.
DAIKIN’S ONLY RESPONSIBILITIES, AND THE OWNER’S ONLY 3. CLASS-ARBITRATION WAIVER: ARBITRATION IS
REMEDIES, FOR ANY BREACH OF THIS WARRANTY OR ANY HANDLED ON AN INDIVIDUAL BASIS. IF A DISPUTE
IMPLIED WARRANTY. IS ARBITRATED, YOU AND WE EXPRESSLY WAIVE ANY
RIGHT TO PARTICIPATE AS A CLASS REPRESENTATIVE OR
What Won’t Daikin Do To Correct Problems? CLASS MEMBER ON ANY CLASS CLAIM YOU MAY HAVE
Daikin will not pay for: AGAINST US OR WE AGAINST YOU, OR AS A PRIVATE
• Labor, freight, or any other cost associated with the service, ATTORNEY GENERAL OR IN ANY OTHER REPRESENTA-
repair, or operation of the unit, the deinstallation of any TIVE CAPACITY, TO THE MAXIMUM EXTENT PERMITTED
defective part or the installation of any replacement part. BY LAW. YOU AND WE ALSO WAIVE ANY RIGHT TO
• Electricity or fuel costs, or increases in electricity or fuel CLASS ARBITRATION OR ANY CONSOLIDATION OF INDI-
costs, for any reason, including additional or unusual use of VIDUAL ARBITRATIONS.
supplemental electric heat. 4. Discovery and Other Rights: Discovery and rights to
• Lodging or transportation charges. appeal in arbitration are generally more limited than in
• Refrigerant. a lawsuit. This applies to both you and us. Other rights
WHETHER ANY CLAIM IS BASED ON NEGLIGENCE OR OTH- that you or we would have in court may not be available
ER TORT, BREACH OF WARRANTY OR OTHER BREACH OF in arbitration. Please read this Arbitration Clause and
CONTRACT, OR ANY OTHER THEORY, NEITHER DAIKIN NOR consult the rules of the arbitration organizations listed
ANY OF ITS AFFILIATES SHALL IN ANY EVENT BE LIABLE FOR below for more information.
INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING
BUT NOT LIMITED TO LOST PROFITS, LOSS OF USE OF A UNIT, Part No. PWDAHTWZAQC
EXTRA UTILITY EXPENSES, OR DAMAGES TO PROPERTY. 04/2022

6
 NON-OWNER OCCUPIED RESIDENCE WARRANTY

Models: DV**PEC, DV**FEC, DV**PTC

5. SMALL CLAIMS COURT OPTION: YOU MAY CHOOSE TO 9. Costs of the Arbitration: Each party is responsible for its
LITIGATE ANY DISPUTE BETWEEN YOU AND ANY OF US own attorney, expert, and other costs and fees unless
IN SMALL CLAIMS COURT, RATHER THAN IN ARBITRA- applicable law requires otherwise. Notwithstanding the
TION, IF THE DISPUTE MEETS ALL REQUIREMENTS TO preceding sentence, and unless applicable law requires
BE HEARD IN SMALL CLAIMS COURT. otherwise, if you are a consumer under the JAMS rules:
6. Governing Law: For residents of the United States, the (a) if you initiate arbitration, Daikin will pay your share
procedures and effect of the arbitration will be gov- of the costs and fees charged by the arbitration organi-
erned by the Federal Arbitration Act (9 U.S.C. § 1 et seq.) zation and arbitrator(s) beyond the first $200; and (b) if
rather than by state law concerning arbitration. For Daikin initiates the arbitration, Daikin will pay all costs
residents of Canada, the procedures and effect of the and fees charged by the arbitration organization and
arbitration will be governed by the applicable arbitration arbitrator(s).
law of the province in which you purchased your unit. 10. Survival and Enforceability of this Arbitration Clause:
The law governing your substantive warranty rights and This Arbitration Clause shall survive the expiration or
other claims will be the law of the state or province in termination, or any transfer, of the warranty on your
which you purchased your unit. Any court having juris- unit. If any part of this Arbitration Clause, except waiv-
diction may enter judgment on the arbitration award. ers of class-action rights, is found to be unenforceable
7. Rules of the Arbitration: If the amount in controversy is for any reason, the remainder of this clause and the
less than $250,000, the arbitration will be decided by a warranty shall remain enforceable. If, in a case in which
single arbitrator. If the amount in controversy is greater class-action allegations have been made, the waiver of
than or equal to $250,000, the arbitration will be decid- class-action rights under this warranty is found to be
ed by a panel of three arbitrators. The arbitrator(s) will unenforceable with respect to any part of the dispute,
be chosen pursuant to the rules of the administering the parts of the dispute as to which the waiver of
arbitration organization. United States residents may class-action rights have been found unenforceable will
choose JAMS (1920 Main Street, Ste. 300, Irvine, CA be severed and will proceed in court without reference
92614, www.jamsadr.com), or, subject to our approval, or application of this Arbitration Clause. Any remaining
any other arbitration organization. In addition, Cana- parts will proceed in arbitration.
dian residents may choose the ADR Institute of Canada
(234 Eglinton Ave. East, Suite 405, Toronto, Ontario,
M4P 1K5, www.amic.org). These organizations’ rules
can be obtained by contacting the organization or visit-
ing its website. If the chosen arbitration organization’s
rules conflict with this Arbitration Clause, the provisions
of this Arbitration Clause control. The award of the
arbitrator(s) shall be final and binding on all parties.
8. Location of the Arbitration Hearing: Unless applicable
law provides otherwise, the arbitration hearing for
United States residents will be conducted in the federal
judicial district in which you reside (in your hometown
area) or, for Canadian residents, in the province in which
you reside, and, if you choose, will be in-person.

Part No. PWDAHTWZAQC

04/2022

7
 COMMERCIAL WARRANTY

Models: DV**PEC, DV**FEC, DV**PTC

Who Is Providing The Warranty? • Any damage, or the need for any repairs, caused by frozen
This warranty is provided to you by Daikin Comfort Technolo- or broken water pipes, water damage, moisture intrusion,
gies Manufacturing, L.P. (“Daikin”), which warrants all parts of mold or other biological growth.
this heating or air conditioning unit, as described below. • Changes in the appearance of the unit that do not affect its
performance.
To What Type Of Installations Does This Warranty Apply? • Replacement of fuses and replacement or resetting of
This warranty applies to heating and air conditioning units circuit breakers.
installed in buildings other than residences. Different warran- • Damage or the need for repairs resulting from the use of
ties apply to units installed in owner-occupied residences and unapproved refrigerant types or used or recycled refriger-
in residences not occupied by the owner. ant.

What Units Does This Warranty Not Cover? When Does Warranty Coverage Begin?
This warranty does not apply to: Warranty coverage begins on the “installation date.” The
• Units that are ordered over the Internet, by telephone, or installation date is one of two dates:
by other electronic means unless the unit is installed by a (1) The installation date is the date that the unit is originally
dealer adhering to all applicable federal, state, and local installed.
codes, policies, and licensing requirements. (2) If the date the unit is originally installed cannot be veri-
• Units that are installed outside the United States, its territo- fied, the installation date is three months after the man-
ries, or Canada. ufacture date. The first four digits of the serial number
• Units that are operated in incomplete structures. (YYMM) on the unit indicate the manufacture date. For
• Units that are installed in residential buildings. example, a serial number beginning with “2204” indi-
cates the unit was manufactured in April 2022.
What Problems Does This Warranty Cover?
This warranty covers defects in materials and workmanship How Long Does Warranty Coverage Last?
that appear under normal use and maintenance. The warranty lasts for a period up to 5 YEARS after the instal-
lation date.
Other Warranties
THIS WARRANTY IS PROVIDED IN LIEU OF ANY OTHER WAR- This warranty period does not continue after the unit is re-
RANTIES, WHETHER BY DAIKIN OR ANY OF ITS AFFILIATES, moved from the location where it was originally installed.
EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRAN-
TY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR The replacement of a part under this warranty does not
PURPOSE. extend the warranty period. In other words, Daikin warrants
a replacement part only for the period remaining in the war-
What Problems Does This Warranty Not Cover? ranty term that commenced on the installation date.
Daikin is not responsible for:
• Damage or repairs required as a consequence of faulty What Will Daikin Do To Correct Problems?
installation or application. Daikin will furnish a replacement part, without charge for the
• Damage as a result of floods, fires, winds, lightning, acci- part only, to replace any part that is found to be defective due
dents, corrosive atmosphere, or other conditions beyond to workmanship or materials under normal use and mainte-
Daikin’s control. nance.
• Damage or the need for repairs arising from the use of
components or accessories not compatible with this unit. THE OWNER AGREES THAT THESE REMEDIES ARE THE OWN-
• Normal maintenance as described in the installation and ER’S EXCLUSIVE REMEDIES FOR BREACH OF ALL WARRAN-
operating manual, such as cleaning of the coils, filter clean- TIES.
ing and/or replacement, and lubrication.
• Parts or accessories not supplied or designated by the
manufacturer.
• Damage or the need for repairs resulting from any improper
use, maintenance, operation, or servicing.
• Damage or failure of the unit to start due to interruption in Part No. PWDAHTWZAQC
electrical service or inadequate electrical service. 04/2022

8
 COMMERCIAL WARRANTY

Models: DV**PEC, DV**FEC, DV**PTC

What Won’t Daikin Do To Correct Problems? 3. CLASS-ARBITRATION WAIVER: ARBITRATION IS

Daikin will not pay for: HANDLED ON AN INDIVIDUAL BASIS. IF A DISPUTE
• Labor, freight, or any other cost associated with the service, IS ARBITRATED, YOU AND WE EXPRESSLY WAIVE ANY
repair, or operation of the unit. RIGHT TO PARTICIPATE AS A CLASS REPRESENTATIVE OR
• Electricity or fuel costs, or increases in electricity or fuel CLASS MEMBER ON ANY CLASS CLAIM YOU MAY HAVE
costs, for any reason, including additional or unusual use of AGAINST US OR WE AGAINST YOU, OR AS A PRIVATE
supplemental electric heat. ATTORNEY GENERAL OR IN ANY OTHER REPRESENTA-
• Lodging or transportation charges. TIVE CAPACITY, TO THE MAXIMUM EXTENT PERMITTED
• Refrigerant. BY LAW. YOU AND WE ALSO WAIVE ANY RIGHT TO
CLASS ARBITRATION OR ANY CONSOLIDATION OF INDI-
WHETHER ANY CLAIM IS BASED ON NEGLIGENCE OR OTH- VIDUAL ARBITRATIONS.
ER TORT, BREACH OF WARRANTY OR OTHER BREACH OF 4. Discovery and Other Rights: Discovery and rights to
CONTRACT, OR ANY OTHER THEORY, NEITHER DAIKIN NOR appeal in arbitration are generally more limited than in
ANY OF ITS AFFILIATES SHALL IN ANY EVENT BE LIABLE FOR a lawsuit. This applies to both you and us. Other rights
INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING that you or we would have in court may not be available
BUT NOT LIMITED TO LOST PROFITS, LOSS OF USE OF A UNIT, in arbitration. Please read this Arbitration Clause and
EXTRA UTILITY EXPENSES, OR DAMAGES TO PROPERTY. consult the rules of the arbitration organizations listed
below for more information.
How Can The Owner Receive Warranty Service? 5. SMALL CLAIMS COURT OPTION: YOU MAY CHOOSE TO
If there is a problem with the unit, contact a licensed contrac- LITIGATE ANY DISPUTE BETWEEN YOU AND ANY OF US
tor. IN SMALL CLAIMS COURT, RATHER THAN IN ARBITRA-
TION, IF THE DISPUTE MEETS ALL REQUIREMENTS TO
To receive a replacement part, a licensed contractor must BE HEARD IN SMALL CLAIMS COURT.
bring the defective part to a Daikin heating and air condition- 6. Governing Law: For residents of the United States, the
ing products distributor. procedures and effect of the arbitration will be gov-
erned by the Federal Arbitration Act (9 U.S.C. § 1 et seq.)
For more information about the warranty, write to Home- rather than by state law concerning arbitration. For
owner Support, 19001 Kermier Road, Waller, Texas 77484. residents of Canada, the procedures and effect of the
arbitration will be governed by the applicable arbitration
Where Can Any Legal Remedies Be Pursued? law of the province in which you purchased your unit.
ARBITRATION CLAUSE. IMPORTANT. PLEASE REVIEW THIS The law governing your substantive warranty rights and
ARBITRATION CLAUSE. IT AFFECTS YOUR LEGAL RIGHTS. other claims will be the law of the state or province in
1. Parties: This arbitration clause affects your rights which you purchased your unit. Any court having juris-
against Daikin and any of its affiliates or employees or diction may enter judgment on the arbitration award.
agents, successors, or assigns, all of whom together are
referred to below as “we” or “us” for ease of reference.
2. ARBITRATION REQUIREMENT: EXCEPT AS STATED
BELOW, ANY DISPUTE BETWEEN YOU AND ANY OF
US SHALL BE DECIDED BY NEUTRAL, BINDING ARBI-
TRATION RATHER THAN IN COURT OR BY JURY TRIAL.
“Dispute” will be given the broadest possible meaning
allowable by law. It includes any dispute, claim, or con-
troversy arising from or relating to your purchase of this
heating or air conditioning unit, any warranty upon the
unit, or the unit’s condition. It also includes determi-
nation of the scope or applicability of this Arbitration
Clause. The arbitration requirement applies to claims in
contract and tort, pursuant to statute, or otherwise.

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 COMMERCIAL WARRANTY

Models: DV**PEC, DV**FEC, DV**PTC

7. Rules of the Arbitration: If the amount in controversy is 9. Costs of the Arbitration: Each party is responsible for its
less than $250,000, the arbitration will be decided by a own attorney, expert, and other costs and fees unless
single arbitrator. If the amount in controversy is greater applicable law requires otherwise. Each party is also re-
than or equal to $250,000, the arbitration will be decid- sponsible for one-half of any costs and fees charged by
ed by a panel of three arbitrators. The arbitrator(s) will the arbitration organization and arbitrator(s) to admin-
be chosen pursuant to the rules of the administering ister the arbitration to the maximum extent permitted
arbitration organization. United States residents may by law or rule. Where permissible by law, the prevailing
choose JAMS (1920 Main Street, Ste. 300, Irvine, CA party may be required to reimburse the other party for
92614, www.jamsadr.com), or, subject to our approval, the costs and fees of the arbitration organization and
any other arbitration organization. In addition, Cana- arbitrator(s) in whole or in part by decision of the arbi-
dian residents may choose the ADR Institute of Canada trator(s) at the discretion of the arbitrator(s).
(234 Eglinton Ave. East, Suite 405, Toronto, Ontario, 10. Survival and Enforceability of this Arbitration Clause:
M4P 1K5, www.amic.org). These organizations’ rules This Arbitration Clause shall survive the expiration or
can be obtained by contacting the organization or visit- termination, or any transfer, of the warranty on your
ing its website. If the chosen arbitration organization’s unit. If any part of this Arbitration Clause, except waiv-
rules conflict with this Arbitration Clause, the provisions ers of class-action rights, is found to be unenforceable
of this Arbitration Clause control. The award of the for any reason, the remainder of this clause and the
arbitrator(s) shall be final and binding on all parties. warranty shall remain enforceable. If, in a case in which
8. Location of the Arbitration Hearing: Unless applicable class-action allegations have been made, the waiver of
law provides otherwise, the arbitration hearing for class-action rights under this warranty is found to be
United States residents will be conducted in the federal unenforceable with respect to any part of the dispute,
judicial district in which you reside or (in your home- the parts of the dispute as to which the waiver of
town area), for Canadian residents, in the province in class-action rights have been found unenforceable will
which you reside, and, if you choose, will be in-person. be severed and will proceed in court without reference
or application of this Arbitration Clause. Any remaining
parts will proceed in arbitration.

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