Marketing News Story

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Running head: MARKETING NEWS STORY 1

Marketing News Story

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Institution
MARKETING NEWS STORY 2

Marketing News Story

The selected story features on the Marketing Week news channel, and highlights how the

Coca-Cola is using its unified pack strategy to revamp its entire range of offerings. In its bid to

innovate, design, and produce drinks that serve the changing consumers’ purchasing behaviour

towards healthy beverages, it produces the Coca-Cola Zero Sugar variant. However, with the

existence of former brands including the Diet Coke and Coca-Cola packs, consumers are

becoming confused. As a result, it has adopted the ‘One Brand’ strategy to align them with the

refreshed Zero Sugar. The Coca-Cola views this approach as an integral step to its market

approach (Marketing Week, 2021).

In analysing this news story, the integrated marketing communication (IMC) concept will

be referenced. As noted by Camilleri (2018), an IMC is an approach that consists of many

promotional tools (sales promotion, advertising, direct marketing, personal selling,

events/sponsorship, customer service, and public relations) adopted by a firm as part of its

overall marketing strategy. An effective IMC is one that promotes entity’s offerings by sending

messages that are clear, consistent, and complementary with an aim to turning prospects buyers

into customers and making the current consumers do repurchases. Muhanji and Ngari (2015) the

premise of IMC is that marketer’s first focus on the consumers’ needs purchasing behaviour and

media exposure among other factors. Afterwards, customers are exposed to the services and

products being offered through various marketing communication channels and respond to those

they consider credible.

Therefore, the IMC concept applies to this case of Coca-Cola revamping its products

since it is a part of its marketing approach.


MARKETING NEWS STORY 3

Specifically, as the IMC stresses on the use of various promotional tools to create

awareness of its products, the Coca-Cola launched a campaign to supports its revamp efforts and

also create awareness about the new recipe, ‘Best Coke Ever’, of Coke Zero through digital,

social, TV, and out-of-home channels (Marketing Week, 2021). Additionally, it also engaged

celebrities such as musicians.

Coca-Cola understands that consumers’ actions result from learning, which ultimately

influences their decision to buy. On this note, and in line with the theory of cognition, it

understands that consumers respond through exposure, thought influence attitude as well as the

behavioural intent. It designed its marketing messages and logos to feature the brand’s classic

red, which can be seen as a behaviouristic segmentation, to have new and Coca-Cola Original

Taste drinkers embrace the Zero Sugar variant. Scrapping individual brand campaigns for ‘One

Brand’ strategy and the use of the classic red across all variants is an assurance to the consumers

that the same experience is preserved and will make it realise more sales as per the classical

conditioning theory. People will always buy it once they see the red label and having learnt that

all varieties are the same.

The adoption of the unified pack strategy and subsequent communication to consumers

using IMC is a great move that will create awareness about Coca-Cola’s continued commitment

to offering greater experiences in soft drinks.


MARKETING NEWS STORY 4

References

Camilleri, M. A. (2018). Integrated marketing communications. In M. A. Camilleri, Travel

marketing, tourism economics and the airline product (pp. 85-103

https://www.um.edu.mt/library/oar/bitstream/123456789/21432/5/Integrated

%20Marketing%20Communications.pdf). Cham, Switzerland: Springer Nature.

Marketing Week. (2021, April 9). Coca-Cola revamps entire range as it sticks by unified pack

strategy. Marketing Week, pp. https://www.marketingweek.com/coca-cola-unified-

packaging-strategy/.

Muhanji, E. M., & Ngari, B. (2015). Influence of integrated marketing communication and sales

performance of commercial banks in Kenya. International Journal of Scientific and

Research Publications, 5 (9), 1-20.

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