Rajesh KumarSahni CV 4288

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Rajesh Kumar

Sahni
PROFESSIONAL SUMMARY
Thorough cleaning professional experienced in working
under tight deadlines. Exceeds client expectations with attention
to detail, expertise in stain removal and work speed.
Accomplishes assignments independently or with cleaning
team.
CONTACT
UAE, + 971582034533

+91 98162 34429


WORK HISTORY
Housekeeping
[email protected]
supervisor Haven
Hieght Hotel - India
2021-2022
SKILLS
• Requisitioned housekeeping supplies and guest toiletries to
• Lost and found management maintain adequate inventory levels.
• Regulatory compliance • Managed team schedule to deliver cleaning consistent with
• Stock replenishment check-in and departure times.
• Rotation cleaning
• Worked with front desk staff to respond promptly to guest
• Room security requests, maximizing customer satisfaction.
• Preventative maintenance
• Completed shift reports for smooth handovers and Back
• Waste management
of House operations.
• Complaint handling
• • Cleaned and disinfected rooms and communal areas to
Housekeeping
deliver first- class facilities.
• Hospitality expertise
• Floor vacuuming and mopping • Actioned customer feedback to improve satisfaction ratings.
• Room tidying • Coached housekeeping staff to effectively plan and deliver on
targets.
• Cleaning supplies maintenance
• Lost and found procedures • Audited rooms after cleaning to check cleanliness standards.
• Detail-orientated • Evaluated employee performance and developed improvement
• Waste disposal plans, maximising team efficiency.
• Issue resolution
• Steam cleaning Housekeeping
• Window treatment supervisor Capella
• Laundry sorting and ironing Hotel - Singapore
• Linen and toiletry replenishments 2019-2021
• Just In Time stock control • Communicated repair needs to maintenance staff for prompt
• Countertop cleaning remedial action.
• Documentation development • Prepared rotas to create stable team coverage and meet
• White glove customer service hotel guest needs.
• Waste removal • Implemented consistently high standards of cleanliness to
• Guest relations facilitate excellent customer satisfaction.
• Maintenance reports • Replenished guest mini bars and fridges and recorded items
consumed for billing.
• Delegated tasks and briefed staff on shift requirements to
PERSONAL DETAILS meet KPIs.
• Laundered items within set timeframes to meet hotel demands.
Date of Birth / Age: 26/10/1997
• Inspected rooms to confirm quality and attention to detail
Nationality: Indian
met brand standards.
Gender: Male
• Responded quickly to customer requests for linen, towel and
toiletry replacements.
• Maintained faultless cleanliness standards to
exceed guest
expectations and
encouratge repeat
visits.
• Reporting any technical issues
and maintenance needs.
• Updating status of guest rooms
on assignment sheet.
• Returning and restocking
cleaning cart at shift end.
LANGUAGES Trainee as a Housekeeping
Attendant Hotel Efcee
Sarovar Portico - India
English 2018-2019
Upper • Greeting guests and responding to queries.
intermediate
• Changing bed linen and making beds.
• Replacing used towels and other bathroom amenities, such as
shampoo and soap.
• Sweeping and mopping floors.
• Vacuuming carpets.
• Dusting and polishing furniture.
• Emptying trash containers and ashtrays.
• Restocking beverages and food items in the minibar.
• Cleaning public areas, such as corridors.

EDUCATION
Hospitality Management , 2019
Diploma – India

Intermediate, 2016
Senior Secondary School Education – India

Matriculation, 2014
Secondary School Education – India

HOBBIES
• Learning new skills
• Social worker
• Travelling

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