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    of 3

    Contact

    Jinnat complex, DBL Group,


    Chacheng Oo
    Kashimpur, Gazipur Deputy Manager(IT) at DBL Group
    01812-490773 (Mobile) Bangladesh
    [email protected]

    www.linkedin.com/in/chacheng-oo- Summary
    a8395760 (LinkedIn)
    Experienced Information Technology Officer with a demonstrated
    Top Skills history of working in the IT Sector. Skilled in Networking, Cisco
    Linux System Administration Systems Products, Internet Protocol Suite (TCP/IP), Linux, and
    Red Hat Linux Troubleshooting. Strong information technology professional
    Fortinet with a Bachelor of Science (BSc) focused in Electronics &
    Telecommunication Engineering from University of Development
    Languages Alternative & M.Sc. in Mathematics from Jahangirnagar University
    English (JU).
    Bangla

    Certifications Experience
    Red Hat Enterprise Linux (RHEL)
    DBL Group
    Cisco Certified Network Associate
    (CCNA) 11 years 2 months

    Oracle Cloud Data Management Deputy Manager ( IT Infrastructure)


    2023 Certified Foundations January 2019 - Present (5 years 8 months)
    Associate Jinnat Complex, Sardagonj, Kashempur, Gazipur.
    Mikrotik with ISP Setup and OLT
    Installation, Configuration and Administration of Windows Servers 2000,2003,
    Oracle Cloud Infrastructure 2023
    Certified Foundations Associate 2008, 2012, 2016, 2019, Active Directory, FTP, DNS, DHCP, Linux OS under
    various LAN and WAN environments.
    Working on troubleshooting of complex LAN/WAN infrastructure, including
    routing protocols EIGRP,OSPF & BGP.
    Maintain and configuration various Wi-Fi routers, servers, cisco Switch
    and cisco Router and others devices. Installation and Configuration and
    Administration of LAN, WAN, Wi-Fi systems, CCTV surveillance, IP Telephony,
    Video conferencing systems(Polycom, Cisco video conferencing).
    Installation, Configuration and Administration of central Active Directory server
    and maintained. Laptop and Desktop joining to central active directory server.
    Maintained Microsoft mail office365 and Configure Outlook on user Desktop,
    Laptop, Mobile, Microsoft TEAMs, One-Drive Support etc.
    Capable to maintain installing, configuring and troubleshooting computer
    hardware, software, networks, printers, scanner, projectors and CCTV Camera
    maintenance.

    Page 1 of 3
    Monitoring Domain Controller, Windows Servers, Managing ISP connections
    and Troubleshooting and Monitoring and maintaining network security.
    Maintain the IT security system.
    Involved in SNMP Network management. Network monitoring server using
    Nagios and Cacti server.
    Provide user technical support and resolve hardware and software problem
    (PC, Laptop, Mac, Tab etc).
    Talk staff or clients through a series of actions, either face-to-face or over the
    phone, to help set up system or resolve issues.
    Troubleshoot system and network problems, diagnosing and solving hardware
    or software faults replace parts as required. Maintain the IT security system.
    Provide support, including procedural documentation and relevant reports.
    Priorities and manage many open cases at one time. Test and evaluate new
    technology.
    Provide training to the employees in using computer and help them understand
    the configuration of the system.

    Assistant Manager (IT)


    January 2017 - December 2018 (2 years)

    Senior System Engineer (IT)


    January 2015 - December 2016 (2 years)

    System Engineer (IT)


    July 2013 - December 2014 (1 year 6 months)

    GMS Composite Knitting Ind. Ltd.


    IT Officer
    July 2011 - July 2013 (2 years 1 month)
    Install and configure computer hardware operating systems and applications.
    Monitor and maintain computer systems and networks.
    Talk staff or clients through a series of actions, either face-to-face or over the
    phone, to help set up systems or resolve issues.
    Troubleshoot system and network problems, diagnosing and solving hardware
    or software faults
    replace parts as required.
    Provide support, including procedural documentation and relevant reports.
    Follow diagrams and written instructions to repair a fault or set up a system.
    Support the roll-out of new applications
    Set up new users' accounts and profiles and deal with password issues.
    Respond within agreed time limits to call-outs.

    Page 2 of 3
    Work continuously on a task until completion (or referral to third parties, if
    appropriate)
    Priorities and manage many open cases at one time.
    Rapidly establish a good working relationship with customers and other
    professionals, such as software developers.
    Test and evaluate new technology
    Conduct electrical safety checks on computer equipment.

    Education
    Jahangirnagar University
    Master of Science (MSc), Mathematics · (2015 - 2016)

    Royal University of Dhaka (RUD)


    Master of Science (MSc), Computer Science · (2014 - 2015)

    University of Development Alternative


    Bachelor's degree, Electronics & Telecommunication
    Engineering · (2006 - 2011)

    Page 3 of 3

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