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2021 Pyq

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2021 Pyq

Uploaded by

Sachin Sharma
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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B.

TECH/AEIE/BT/CE/ECE/EE/7TH SEM/CHEN 4126/2021


B.TECH/AEIE/BT/CE/ECE/EE/7TH SEM/CHEN 4126/2021

INDUSTRIAL TOTAL QUALITY MANAGEMENT


(CHEN 4126)

Time Allotted : 3 hrs Full Marks : 70


Figures out of the right margin indicate full marks.
Candidates are required to answer Group A and
any 5 (five) from Group B to E, taking at least one from each group.
Candidates are required to give answer in their own words as far as practicable.

Group – A
(Multiple Choice Type Questions)

1. Choose the correct alternative for the following: 10 × 1 = 10


(i) Which of the following is not a measure of dispersion?
(a) Range (b) Mean deviation
(c) Mean (d) Standard deviation
(ii) The height of a tank measured by five engineers is 5 m, 4 m, 4.5 m , 4.5 m, 5 m.
What is the mode of the calculated values?
(a) 4.5 m (b) 4 m (c) 5 m (d) 4.5 m and 5 m
(iii) The control chart that determines the fraction of rejected parts as non-
conforming is
(a) R-chart (b) S-chart (c) P-chart (d) C-chart
(iv) p chart belongs to
(a) Variable control chart (b) Attributes control chart
(c) Both (a) & (b) (d) None of these.
(v) Identify the Plan not related to Acceptance Sampling
(a) Dodge – Romig (b) Mil—Std 105
(c) PPP (d) ChSP
(vi) Cause-Effect diagram is another name of
(a) TQM diagram (b) Network diagram
(c) Fish-bone diagram (d) Pareto diagram
(vii) In TQM Muda means
(a) Futility (b) Value addition
(c) Beautiful (d) Expensive
(viii) Identify the type A technique among the following:
(a) Brainstorming (b) Stratification
(c) Pareto Analysis (d) SWOT Analysis
CHEN 4126 1
B.TECH/AEIE/BT/CE/ECE/EE/7TH SEM/CHEN 4126/2021
(ix) Which of the following is not a measure of central tendency?
(a) Range (b) Mean (c) Median (d) Mode
(x) The expected value of a random variable which has the following probability
distribution is
X 2 4 6 8 10
P 0.1 0.3 0.4 0.1 0.1
(a) 5.2 (b) 5.4 (c) 5.6 (d) 5.8

Group- B

2. (a) Define the following:


i) Normal distribution
ii) Probability plot. [(CO1) (Remember/LOCQ)]

(b) Analyze the status of bottom line of a TQM centric organization.


[(CO1) (Analyze/IOCQ)]
(c) What is the vision of Heritage Institute of Technology.[(CO1)( Remember /LOCQ)]
(3 + 3) + 3 + 3 = 12

3. (a) Find out mean, median, mode, range & variance for the weights of 7 people.
Their weights are 83,91,78, 80, 83, 85and 87 kilograms.
[(CO2)(Evaluate/HOCQ)]
(b) Draw the organizational Structure of a process industry and evaluate its various
aspects. [(CO1) (Evaluate/HOCQ)]
6 + 6 = 12

Group – C

4. Plot the Range Control chart for the data given in Table 1.[Given d2=2.326 and d3= 0.864.]
Table:1
Sample No. Measurement of Pin Diameter in mm (X)
1 5.99 5.97 6.01 6.01 6.00
2 5.98 6.00 5.98 6.00 5.99
3 6.00 5.98 5.99 5.98 6.01
4 5.97 5.99 6.02 5.99 6.01
5 6.03 6.00 5.98 6.01 6.00
6 6.02 5.99 5.99 6.00 5.98
7 6.00 6.01 6.02 6.02 6.03
8 5.98 5.97 6.00 6.01 6.02
9 6.01 6.00 5.99 6.00 6.01
10 6.02 5.99 5.98 6.02 6.00
[mm graph paper required] [(CO2) (Evaluate/HOCQ)]
12

CHEN 4126 2
B.TECH/AEIE/BT/CE/ECE/EE/7TH SEM/CHEN 4126/2021
5. (a) What is the purpose served by drawing fish-bone diagram?
(b) Write briefly on Pareto principle.
(c) State the purpose of X chart. How the chart can be constructed?
[(CO2) (Remember/LOCQ)]
4 + 4 + 4 = 12

Group - D

6. Sarita Electronics uses a single sampling plan of (256,4) for the purchase of connectors.
Using the Poisson formula of approximation, calculate the AOQL for Sarita.
(CO3) (Evaluate/HOCQ)]
12

7. (a) What is the role of a Coordinator in a Quality Circle? [(CO4) (Remember/LOCQ)]


(b) A Q.C. was formed in a Research Lab. In the first meeting an effective
brainstorming was conducted and the circle identified a problem pertaining to
the same work area. In a next meeting the members identified 20 causes of the
selected problem under four sub-heads. Considering you to be the leader of the
circle present this case study and draw an Ishikawa diagram.
[(CO4) (Evaluate/HOCQ)]
3 + 9 = 12

Group - E

8. (a) Discuss the targets and objectives of ISO 14000 certification.


[(CO4) (Remember/LOCQ)]
(b) Analyze the difference between ISO 14000 and ISO 9000.
[(CO4) (Analyze/IOCQ)]
(4 + 4) + 4 = 12

9. Evaluate, using a case study, the efficacy of Gemba Kaizen. [(CO4) (Analyze/IOCQ)]
12

Cognition Level LOCQ IOCQ HOCQ


Percentage distribution 33.3 19.9 46.8

Course Outcome (CO):


After the completion of the course students will be able to
1. Identify and control the quality of processes and hence that of products or goods &
services by applying basic statistical tools.
2. Draw various types of Control Charts and analyze to ascertain the state of the
process.
3. Develop different sampling plans to evaluate the quality of various types of defects.
CHEN 4126 3
B.TECH/AEIE/BT/CE/ECE/EE/7TH SEM/CHEN 4126/2021
4. Apply the techniques of Quality Circles and Kaizen in order to enhance work culture
and Total Quality status in an organization.

*LOCQ: Lower Order Cognitive Question; IOCQ: Intermediate Order Cognitive Question;
HOCQ: Higher Order Cognitive Question

Department &
Submission Link
Section
AEIE/BT/CE https://classroom.google.com/c/NDA1NTczMTA2NjY1/a/NDY0MTk0ODcyMjcz/details
/ECE/EE

CHEN 4126 4

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