Scribd Logo
Upload

Welcome to Scribd!

  • 12 views

    Asianet_Booklet

    Uploaded by

    predator.x.rival

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Asianet_Booklet

    Uploaded by

    predator.x.rival
    12 views12 pages

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    12 views12 pages

    Asianet_Booklet

    Uploaded by

    predator.x.rival

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    You are on page 1of 12

    Congratulations!

    We are pleased to be of service for your


    entertainment and information needs.
    Do’s

    1. Please place the modem in an appropriate, open area.

    2. Keep the modem near the devices you intend to use.

    3. Please handle the modem with care, avoiding unplugging

    4. Unplug the power cable only during lightning and


    thunderstorms.
    5. Be cautious when cleaning or relocating the modem.

    6. Avoid placing the modem near Bluetooth and micro


    wave devices.

    7. Please cross-check Wi-Fi connectivity and modem status


    indicators.

    8. Connect to both 5G and 2.4G Wi-Fi networks if using a


    dual-band modem.

    9. Use the provided support number for service requests/complaints.

    10. Set passwords following the provided pictorial representation.


    Don'ts

    1. Don't place the modem in high-temperature areas.

    2. Don't reset the modem without recommendations


    from authorized personnel.

    3. Please don't use substandard power adapters with different


    ratings.

    4. Do not remove the yellow cable and green/blue connector without


    recommendation from authorized personnel or even during lightning
    season, only the power plug needs to be removed.

    5. Don't bend or stretch the yellow cable.


    Green Connector

    Yellow Cable
    How to change the wifi username and
    password( Genexis- Earth 2020 Model )

    Step 1:

    Connect to the WiFi by entering the default password provided on the backside of
    the ONT.

    Step 2:

    Log in to the Web GUI. Open a web browser such as Google Chrome, Firefox, or
    Internet Explorer, then enter the default IP address. Wait for the login page to load.
    Provide the login username and password found on the backside of the ONT, and
    verify the captcha. Press the Login button to enter the ONT control panel.
    Step 3:
    To change the WiFi name, go to Basic
    Settings in the WLAN option from the top
    menu. Edit the details in the SSID
    column, then click the Apply Changes
    button.

    Step 4:

    To change the WiFi password, go to Secu-


    rity in the WLAN option from the top
    menu. Edit the details in the Pre-Shared
    Key column, then click the Apply Chang-
    es button.

    How to change wifi username and


    password(Genexis Earth -1010 Model )

    Step 1:

    Connect to the WiFi by entering the


    default password provided on the back-
    side of the ONT.

    Step 2:

    Log in to the web GUI. Open a web brows-


    er such as Google Chrome, Firefox, or Inter-
    net Explorer. Enter the default IP address
    and wait for the login page to load. Provide
    the login username and password found
    on the backside of the ONT, and verify the
    captcha. Then, press the Login button to
    enter the ONT control panel.
    Step 3:

    To change the WiFi name, go to Basic


    Settings in the WLAN option from the top
    menu. Edit the details in the SSID column,
    then click the Apply Changes button.

    Step 4:

    To change the WiFi password, go to Securi-


    ty in the WLAN option from the top menu.
    Edit the details in the Pre-Shared Key
    column, then click the Apply Changes
    button.

    How to change wifi username and


    password( Genexis Platinum 4410 Model )

    Step 1:

    Connect to the WiFi by entering the


    default password provided on the back-
    side of the ONT.

    Step 2:

    Log in to the Web UI by opening a web


    browser such as Google Chrome, Firefox, or
    Internet Explorer. Enter the default IP
    Address and wait for the login page to load.
    Provide the login username and password
    found on the backside of the ONT, and verify
    the captcha. Then, press the User Login
    button to enter the ONT control panel.
    Step 3:

    To change the WiFi name, go to the WLAN option under the Net tab. Edit the
    details in the SSID column, then click the OK button.

    Step 4:
    To change the WiFi password, go to the WLAN option under the Net tab. Edit the
    FAQ

    1. Having problems accessing a particular website.

    . Do a quick check on whether the website itself is

    websites you could use, such as Down For Everyone Or Just


    Me.

    . Some websites may have started restricting access based on


    geographical region or limit access based on the number of
    requests it receives from one IP address. You may like to do a
    search to see if the website has any such policy or if any other
    website users have encountered similar issues.

    . If the website appears to be running normally and you are


    unable to access it, please make a note of any error message
    you see in your web browser, and contact our Help Line. We
    will investigate our side.
    2. Speed issues

    . My Speedtest results look lower than expected, Why?

    Check how you're connecting to the internet, whether you


    are connecting through WiFi, or using a direct LAN cable
    from the Modem to your PC Internet speeds over a direct
    cable connection are generally much faster and reliable
    compared to wireless speeds. There are many factors that
    could badly affect your wireless performance; these factors
    do not affect cable connections.

    Try Speed Test from multiple devices. You're encouraged to


    try different computers for speed tests. Mobile devices
    (handphones, tablets) are not effective as most of them have
    a speed limit of 30Mbps.

    Check the speed test on Asianet Broad Band. Server Check


    which server you are using to perform your Speedtest. As
    public servers can become overloaded with too many
    requests, for troubleshooting purposes, we recommend
    using the server at www.speedtest.net, hosted by Asianet
    Broadband
    . How busy is your household?

    The speed of your broadband connection is shared with all


    the devices you have connected. Try turning off and
    unplugging some of the connected devices If your house is
    full of streamers, uploaders, tablet surfers, music
    downloaders, and Skypers, you should upgrade to a higher
    bandwidth plan. With this, everyone can do more online at
    the same time, smoother and faster.

    Using older versions of a browser can seriously slow things


    down – especially if you’re looking at pages with lots of
    pictures or watching videos.

    Upgrading to the latest version of the browser you use –


    Google Chrome, Mozilla Firefox, Safari, or Internet Explorer –
    may really speed things up.

    Your device’s network adapter should comply with the latest


    802.11ac WiFi standard. Any network adapter that uses an
    older protocol (802.11n, 802.11a, 802.11b, or 802.11g) is not able
    to take advantage of very high speeds.

    . Check your Wi-Fi settings.

    One of the main causes of slow speeds is interference from


    other Wi-Fi signals. If someone nearby is using the same
    channel as you, the signals may interfere with each other and
    slow things down.

    80860 11333 Helpline number 90195 00400

    You might also like