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TECHNICAL SERVICE BULLETIN 24-2249

10R140 Automatic Transmission - Harsh Reverse To Drive Engagements 21 August
2024
With No DTCs - Built On Or Before 13-Dec-2021

This bulletin supersedes 22-2087. Reason for update: update the parts list

Model:
Ford Transmission: 10R140 Transmission
2020-2022 Super Duty Built on or before 13-Dec-2021

Markets: North American markets only

Issue: Some 2020-2022 F-Super Duty vehicles equipped with a 10R140 automatic transmission may exhibit harsh
reverse to drive engagements without DTC. This may be due to sticking valves in the main control valve body or
suspect input shaft seals (F9) and the output shaft seals (F10). To correct the condition, follow the Service Procedure
steps to perform the transmission accelerated main control break-in routine for the E and F clutches and if necessary,
replace the input shaft seals (F9) and the output shaft seals (F10).
Action: Follow the Service Procedure steps to correct the condition on vehicle that meet all of the following criteria:

• 2020-2022 F-Super Duty equipped with 10R140 automatic transmission

• Built on or before 13-Dec-2021
• Harsh reverse to drive engagements with no DTC

Parts
Package
Service Part Claim Number in
Order Description Note
Number Quantity Package
Quantity
LC3Z-7H223- 16 16 1
Front Support Assembly Bolt Washers
A
LC3Z-7B031- 1 1 1
Front Support-To-Case Seal
B
LC3Z-7A248- 1 1 1
Torque Converter Hub Seal
A
LC3Z-7G091- 2 2 1 Input Shaft Torque Converter (F0)
D Teflon Seals
LC3Z-7052-A 1 1 1 (Fixed
Output Shaft Seal
Flange)
LC3Z-7052-C 1 1 1 Output Shaft Seal (Slip Yoke)
BC3Z-7G199- 1 1 1
Rear Bushing Fluid Feed Seal (Slip Yoke)
E
LC3Z-7052-B 1 1 1 Output Shaft Seal (4WD)
LC3Z-7G091- 3 3 1
Input Shaft Seals (F9)
C
LC3Z-7D019- 3 3 1
Output Shaft Seals (F10)
A
W520514- 4 4 1 RH & LH Y-Pipe-To-Exhaust Manifold
S440 Nuts
W715131- 1 1 4
Transmission Fluid Cooler Tube Bolt
S442

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W714824- 2 1 4
Selector Lever Cable Bracket Bolts
S442
W715618- 4 For Gas, 2 1 For Gas, 2 4
Torque Converter Nuts
S437 For Diesel for Diesel
N605804- 11 3 4
Transfer Case To Transmission Bolts (4x4 Only)
S439
E4HZ-4A254- 2 2 1
Front Driveshaft Pinion Flange Strap (4x4 Only)
B
F81Z-4N272- 4 1 4
Front Driveshaft Pinion Flange Bolts (4x4 Only)
AA
N811880- 4 1 4 Front Driveshaft CV Joint-To-Transfer
(4x4 Only)
S100 Case Flange
W709771- 2 2 1 Transmission Mount Support Isolator
S440 Nuts
W710356- 4 1 4
Crossmember Bracket Bolts
S439
W520515- 4 1 4
Crossmember Bracket Nuts
S440
N605804- 4 1 4 Transmission Support Insulator
(2WD Only)
S439 Bracket Bolts
W391558- 2 2 1
Transmission Support Insulator Bolts
S102
W714717- 2 1 4
Exhaust Y-Pipe-To-Resonator Bolts (7.3L Only)
S439
W714656- 4 1 4
Exhaust Hanger Bracket Bolts (7.3L Only)
S439
W718005- 2 1 2 Exhaust Lower Downpipe-To-Catalyst
(6.7L Only)
S900 And Particulate Filter Assembly Bolts
XT-10-QLVC As Needed As Needed 1 Motorcraft® Mercon LV Automatic Transfer
Transmission Fluid (4WD Only) Case Fluid
VC-13DL-G As Needed As Needed 1 Motorcraft® Yellow Prediluted
Antifreeze/Coolant (All Markets Except
Canada)
CVC-13DL-G As Needed As Needed 1 Motorcraft® Yellow Prediluted
Antifreeze/Coolant (Canada Only)
XT-12-QULV As Needed As Needed 1 Motorcraft® Mercon ULV Automatic
Transmission Fluid
XL-5-A AS Needed As Needed 1 Motorcraft® Multipurpose Grease
(Up to 1) (Up To 1) Spray

Parts - Rear Driveshaft Bolts And Straps - Not All Vehicles Will Use All Of The Parts Listed
Service Part Package Order Number in
Claim Quantity Description
Number Quantity Package
F1HZ-4N272- 4 Per Affected 4 Pieces Required 1 U-Joint Strap Style Bolts - Refer To The
A Joint Per Affected Joint Parts Catalog For The VIN Specific
Application
E4HZ-4A254- 2 Per Affected 2 Pieces Required 1 U-Joint Straps - Refer To The Parts
A Joint Per Affected Joint Catalog For The VIN Specific Application
N811880- 4 Pieces Required 1 Per Affected 4 U-Joint Flange Style Bolts - Refer To The
S100 Per Affected Joint Joint Parts Catalog For The VIN Specific
Application

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BC3Z-4N272- 1 Piece Required 1 Per Affected 1 Driveshaft Center Bearing Bolts - Refer To
A Per Affected Joint Joint Parts Catalog For The VIN Specific
Application
W500633- 1 Per Affected 1 Piece Required 4 DRIVESHAFT CENTER BEARING
S439 Joint Per Affected Joint BOLTS

Parts - Parts To Inspect And Replace Only If Necessary

Service Part Package Order Number in
Claim Quantity Description
Number Quantity Package
LC3Z-7N265-A If Needed (Up to If Needed 1
Main Control Manifold Seal
1)
LC3Z-7N265-B If Needed (Up to If Needed 1
Fluid Pump Gasket
1)
LC3Z-7F396-C If Needed (Up to If Needed 1
Fluid Pan Gasket
1)
LC3Z-7J227-A If Needed (Up to If Needed 1 Transmission Fluid Cooler O-
4) Ring Seals
LC3Z-7G186-A If Needed (Up to If Needed 1
Transmission Fluid Filter
1)
F2AZ-6397-A If Needed (Up To If Needed 2
Dowel Pins
2)

Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty
(SPW)/Service Part New Vehicle (SPNV)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are
not altered by a TSB. NVLW/SPW/SPNV/ESP coverage limits are determined by the identified causal part and
verified using the OASIS part coverage tool.

Labor Times
Operation
Description Time
No.
2020-2022 F-Super Duty: Perform The Transmission Accelerated Main Control Break In 242249A 2.1
Routine, Clear KAM And Adaptive Learning Drive Cycle Following The Service Procedure Hrs.
Repair Complete (Do Not Use With Any Other Labor Operations)
2020-2022 F-Super Duty 250/350 4X2 6.7L: Perform The Transmission Accelerated Main 242249B 10.6
Control Break In Routine, Clear KAM And Adaptive Learning Drive Cycle Following The Hrs.
Service Procedure, Replace The Input And Output Shaft Seals (Do Not Use With Any Other
Labor Operations)
2020-2022 F-Super Duty 250/350 4X4 6.7L: Perform The Transmission Accelerated Main 242249C 11.6
Control Break In Routine, Clear KAM And Adaptive Learning Drive Cycle Following The Hrs.
Service Procedure, Replace The Input And Output Shaft Seals (Do Not Use With Any Other
Labor Operations)
2020-2022 F-Super Duty 250/350 4X2 6.2L: Perform The Transmission Accelerated Main 242249D 10.0
Control Break In Routine, Clear KAM And Adaptive Learning Drive Cycle Following The Hrs.
Service Procedure, Replace The Input And Output Shaft Seals (Do Not Use With Any Other
Labor Operations)
2020-2022 F-Super Duty 250/350 4X4 6.2L: Perform The Transmission Accelerated Main 242249E 11.2
Control Break In Routine, Clear KAM And Adaptive Learning Drive Cycle Following The Hrs.
Service Procedure, Replace The Input And Output Shaft Seals (Do Not Use With Any Other
Labor Operations)
2020-2022 F-Super Duty 250/350 4X2 7.3L: Perform The Transmission Accelerated Main 242249F 10.0
Control Break In Routine, Clear KAM And Adaptive Learning Drive Cycle Following The Hrs.
Service Procedure, Replace The Input And Output Shaft Seals (Do Not Use With Any Other
Labor Operations)
2020-2022 F-Super Duty 250/350 4X4 7.3L: Perform The Transmission Accelerated Main 242249G 11.2
Control Break In Routine, Clear KAM And Adaptive Learning Drive Cycle Following The Hrs.

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Service Procedure, Replace The Input And Output Shaft Seals (Do Not Use With Any Other
Labor Operations)
2020-2022 F-Super Duty 450/550/600 4X2 6.7L: Perform The Transmission Accelerated Main 242249H 10.6
Control Break In Routine, Clear KAM And Adaptive Learning Drive Cycle Following The Hrs.
Service Procedure, Replace The Input And Output Shaft Seals (Do Not Use With Any Other
Labor Operations)
2020-2022 F-Super Duty 450/550/600 4X4 6.7L: Perform The Transmission Accelerated Main 242249J 11.7
Control Break In Routine, Clear KAM And Adaptive Learning Drive Cycle Following The Hrs.
Service Procedure, Replace The Input And Output Shaft Seals (Do Not Use With Any Other
Labor Operations)
2020-2022 F-Super Duty 450/550/600 4X2 7.3L: Perform The Transmission Accelerated Main 242249K 10.0
Control Break In Routine, Clear KAM And Adaptive Learning Drive Cycle Following The Hrs.
Service Procedure, Replace The Input And Output Shaft Seals (Do Not Use With Any Other
Labor Operations)
2020-2022 F-Super Duty 450/550/600 4X4 7.3L: Perform The Transmission Accelerated Main 242249L 11.2
Control Break In Routine, Clear KAM And Adaptive Learning Drive Cycle Following The Hrs.
Service Procedure, Replace The Input And Output Shaft Seals (Do Not Use With Any Other
Labor Operations)

Repair/Claim Coding
Causal Part: 7D019
Condition Code: 42

Service Procedure
1. Prepare vehicle for the PCM/TCM Transmission Accelerated Main Control Break In routine by positioning on a
frame-engaging lift with wheels off the ground to prevent vehicle movement.
2. Using the latest software level of the FDRS scan tool, perform the PCM/TCM - Transmission Accelerated Main
Control Break In routine 3 times on the E and F clutches.
3. Clear the KAM.
4. Perform the adaptive learning drive cycle. Refer to WSM, Section 307-01.
5. Shift the transmission to reverse (R) from drive (D). Wait 2 seconds.
6. Shift the transmission to drive (D) from reverse (R). Wait 2 seconds.
7. Repeat Steps 5 and 6 an additional 6 times for a total of 7 cycles.
NOTE: Advise the customer this vehicle is equipped with an adaptive transmission shift strategy which
allows the vehicle's computer to learn the transmission's unique parameters and improve shift quality. When
the adaptive strategy is reset, the computer will begin a relearning process. This relearning process may
result in firmer than normal upshifts and downshifts for several days.
8. Does the vehicle still exhibit the condition after performing the PCM/TCM - Transmission Accelerated Main Control
Break In routine and adaptive learning drive cycle?
(1). Yes - proceed to Step 9.
(2). No - repair is complete.
9. Remove the transmission. Refer to the WSM, Section 307-01B.
10. Disassemble the transmission only far enough to access the input shaft seals (F9) and the output shaft seals
(F10). Refer to the WSM, Section 307-01B. Steps 7-26 are not required.
(1). Do not disassemble the clutch and planetary assembly (WSM, Steps 75-213).

CAUTION: Use caution when removing the input shaft seals (F9). Damage may occur as the shaft is not
hardened in that location.
11. Replace the input shaft seals (F9) and the output shaft seals (F10).

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12. To reassemble the transmission, reverse the disassembly procedure. Refer to WSM, Section 307-01B.13. Install
the transmission. Refer to WSM, Section 307-01B.

© 2024 Ford Motor Company

All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and
equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information
that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do not assume that a condition
described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy
and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article.
The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right to supersede
this information with updates. The most recent information is available through Ford Motor Company's on-line technical resources.

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