FS-2020D

FS-3920DN
FS-4020DN

SERVICE
MANUAL
Published in December 2009
2J2SM064
Rev.4

Revision history
Date

Replaced pages

Remarks

April 10, 2009

1-1-2

June 18, 2009

1-3-2, 1-3-3, 1-3-4, 1-3-5, 1-3-6

October 30, 2009

1-1-2

December 15, 2009

CONTENTS, 1-2-1, 1-3-2, 1-3-4, 1-4-7, 1-4-8, 1-5-2,

1-5-22 to 1-5-24, 1-5-40, 2-1-10, 2-1-11, 2-2-1 to 2-2-4,
2-3-2, 2-3-3, 2-3-6, 2-4-1 to 2-4-5

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Revision

2J0/2J1/2J2-4

CONTENTS
1-1 Specifications
1-1-1 Specifications..........................................................................................................................................1-1-1
1-1-2 Parts names............................................................................................................................................1-1-4
(1) Overall ...............................................................................................................................................1-1-4
(2) Operation panel.................................................................................................................................1-1-5
1-1-3 Machine cross section ............................................................................................................................1-1-6

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1-2 Installation
1-2-1 Installation environment ..........................................................................................................................1-2-1
1-2-2 Unpacking ...............................................................................................................................................1-2-2
(1) Unpacking .........................................................................................................................................1-2-2
1-2-3 Installing the expanded memory (option)................................................................................................1-2-3
1-2-4 Installing the memory card (option).........................................................................................................1-2-4

1-3 Maintenance Mode

1-3-1 Maintenance mode .................................................................................................................................1-3-1
(1) Executing a maintenance item ..........................................................................................................1-3-1
(2) Contents of maintenance mode items...............................................................................................1-3-2
(3) Printing an event log (EVENT LOG)................................................................................................1-3-10

1-4 Troubleshooting
1-4-1 Paper misfeed detection .........................................................................................................................1-4-1
(1) Paper misfeed indication ...................................................................................................................1-4-1
(2) Paper misfeed detection....................................................................................................................1-4-1
1-4-2 Self-diagnostic function...........................................................................................................................1-4-2
(1) Self-diagnostic function .....................................................................................................................1-4-2
(2) Self diagnostic codes ........................................................................................................................1-4-2
1-4-3 Image formation problems ......................................................................................................................1-4-9
(1) Completely blank printout..................................................................................................................1-4-9
(2) All-black printout..............................................................................................................................1-4-10
(3) Dropouts..........................................................................................................................................1-4-11
(4) Black dots........................................................................................................................................1-4-11
(5) Black horizontal streaks. .................................................................................................................1-4-13
(6) Black vertical streaks.......................................................................................................................1-4-13
(7) Unsharpness. ..................................................................................................................................1-4-13
(8) Gray background.............................................................................................................................1-4-14
(9) Dirt on the top edge or back of the paper........................................................................................1-4-14
(10) Undulated printing at the left edge (scanning start position). ..........................................................1-4-14
1-4-4 Electric problems ..................................................................................................................................1-4-15

1-5 Assembly and Disassembly

1-5-1 Precautions for assembly and disassembly............................................................................................1-5-1
(1) Precautions .......................................................................................................................................1-5-1
(2) Drum..................................................................................................................................................1-5-1
(3) Toner container .................................................................................................................................1-5-1
(4) How to tell a genuine Kyocera Mita toner container..........................................................................1-5-2
1-5-2 Outer covers ...........................................................................................................................................1-5-3
(1) Detaching and refitting the top cover.................................................................................................1-5-3
(2) Detaching and refitting the right cover and left cover ........................................................................1-5-4
1-5-3 Paper feed section ..................................................................................................................................1-5-6
(1) Detaching and refitting the paper feed assembly (paper feed roller and pickup roller) .....................1-5-6
(2) Detaching and refitting the retard roller .............................................................................................1-5-7
(3) Detaching and refitting the registration upper and lower roller.........................................................1-5-8
(4) Detaching and refitting the MP tray paper feed roller......................................................................1-5-10
1-5-4 Developing section................................................................................................................................1-5-11
(1) Detaching and refitting the developing unit .....................................................................................1-5-11
1-5-5 Drum section.........................................................................................................................................1-5-12
(1) Detaching and refitting the drum unit ..............................................................................................1-5-12
(2) Detaching and refitting the main charger unit..................................................................................1-5-13

2J0/2J1/2J2-4
1-5-6 Transfer/separation section ..................................................................................................................1-5-14
(1) Detaching and refitting the transfer roller and separation charger brush unit .................................1-5-14
1-5-7 Fuser section ........................................................................................................................................1-5-16
(1) Detaching and refitting the fuser unit...............................................................................................1-5-16
(2) Detaching and refitting the fuser heater lamp .................................................................................1-5-17
(3) Detaching and refitting the heat roller .............................................................................................1-5-20
(4) Detaching and refitting the press roller............................................................................................1-5-21
(5) Detaching and refitting the fuser thermistor 1/2 and thermal cutout................................................1-5-22
1-5-8 PWBs ....................................................................................................................................................1-5-25
(1) Detaching and refitting the engine PWB .........................................................................................1-5-25
(2) Detaching and refitting the main PWB ............................................................................................1-5-30
(3) Detaching and refitting the power source unit (PWB) .....................................................................1-5-32
1-5-9 Others ...................................................................................................................................................1-5-35
(1) Detaching and refitting the paper feed drive unit.............................................................................1-5-35
(2) Detaching and refitting the main drive unit ......................................................................................1-5-37
(3) Detaching and refitting the laser scanner unit .................................................................................1-5-38
(4) Direction of installing the principal fan motors.................................................................................1-5-40

1-6 Firmware
1-6-1 Downloading firmware ............................................................................................................................1-6-1
(1) Downloading the firmware from the USB memory ............................................................................1-6-2
(2) Downloading the firmware from the memory card.............................................................................1-6-3

2-1 Mechanical Construction

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2-1-1 Paper feed section ..................................................................................................................................2-1-1

(1) Paper cassette paper feed section....................................................................................................2-1-1
(2) MP tray paper feed section ................................................................................ .. ...........................2-1-2
(3) Paper feed conveying section ....................................................................... ...................................2-1-3
2-1-2 Drum section..................................................................................................... .. ..................................2-1-4
(1) Drum section ........................................................................................ .. .........................................2-1-4
2-1-3 Expose section........................................................................................ ... ...........................................2-1-5
(1) Laser scanner unit........................................................................ . ................................................2-1-5
2-1-4 Developing section........................................................................ ... ....................................................2-1-7
(1) Developing section .............................................................. . ...........................................................2-1-7
2-1-5 Transfer/separation section .................................................... . .............................................................2-1-8
(1) Transfer/separation section........................................ . .. .................................................................2-1-8
2-1-6 Cleaning section ............................................................. .......................................................................2-1-9
2-1-7 Fuser section .......................................................... . ..........................................................................2-1-10
(1) Fuser unit ......................................................... ..............................................................................2-1-10
2-1-8 Paper exit section/rear unit .............................. ...................................................................................2-1-12
(1) Paper exit section/rear unit................... .... .....................................................................................2-1-12
2-1-9 Duplex conveying section .....................................................................................................................2-1-14
(1) Duplex conveying section................................................................................................................2-1-14

2-2 Electrical Parts Layout

2-2-1 Electrical parts layout..............................................................................................................................2-2-1
(1) Electrical parts layout ........................................................................................................................2-2-1

2-3 Operation of the PWBs

2-3-1 Power source PWB.................................................................................................................................2-3-1
2-3-2 Engine PWB............................................................................................................................................2-3-3

2-4 Appendixes
Repetitive defects gauge ........................................................................................................................2-4-1
Wiring diagram (35 ppm printer) .............................................................................................................2-4-3
Wiring diagram (40 ppm printer) .............................................................................................................2-4-4
Wiring diagram (45 ppm printer) .............................................................................................................2-4-5

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1-1-1

Specifications

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Printing method............................... Semiconductor laser and electrophotography

Printing speeds ............................... Simplex:
35/37 ppm printer
40/42 ppm printer
45/47 ppm printer
A6: 21 ppm
A6: 22 ppm
A6: 23 ppm
A5: 21 ppm
A5: 22 ppm
A5: 23 ppm
A4: 35 ppm
A4: 40 ppm
A4: 45 ppm
Letter: 37 ppm
Letter: 42 ppm
Letter: 47 ppm
Legal: 28 ppm
Legal: 33 ppm
Legal: 38 ppm
Duplex:
35/37 ppm printer
40/42 ppm printer
45/47 ppm printer
A4: 17.5 ppm
A4: 24.5 ppm
A4: 32.5 ppm
Letter: 18.5 ppm
Letter: 26 ppm
Letter: 34 ppm
Paper sizes ..................................... Paper cassette:
35/37 ppm printer
40/42 ppm printer
45/47 ppm printer
A4, A5, JIS B5, letter,
A4, A5, A6, JIS B5, letter, A4, A5, A6, JIS B5, letter,
legal, folio, oficio II,
legal, folio, oficio II,
legal, folio, oficio II,
statement, ISO B5,
statement, ISO B5,
statement, ISO B5,
envelope C5,
envelope C5,
envelope C5,
executive, 16 kai,
executive, 16 kai,
executive, 16 kai,
custom (140 210 to
custom (105 148 to
custom (105 148 to
216 356 mm/
216 356 mm/
216 356 mm/
5 1/2 8 1/4 to
5 1/2 8 1/4 to
5 1/2 8 1/4 to
8 1/2 14")
8 1/2 14")
8 1/2 14")
MP tray:
A4, JIS B5, A5, folio, legal, letter, oficio II, statement, executive, A6, JIS B6,
ISO B5, envelope C5, envelope #10, envelope #9, envelope #6,
envelope monarch, envelope DL, hagaki, ofuku-hagaki, 16K, yokei 2, yokei 4,
custom (70 148 to 216 356 mm/2 3/4 8 13/16 to 8 1/2 14")
Paper types..................................... Paper cassette:
Plain, preprinted, bond, recycled, rough, letterhead, color (colour), prepunched,
high quality, and custom (1 to 8)
MP tray:
Plain, transparency, preprinted, labels, bond, recycled, rough, vellum, letterhead,
color (colour), prepunched, envelope, cardstock, thick paper, high quality,
and custom (1 to 8)
Paper feed source capacity ............ Paper cassette: 500 sheets (80 g/m2)
MP tray: 100 sheets (80 g/m2)
Output tray capacity ........................ Top tray:
35/37 ppm printer
40/42 ppm printer
45/47 ppm printer
250 sheets (80/m2)
500 sheets (80/m2)
500 sheets (80/m2)
Face up tray (optional):
35/37 ppm printer
40/42 ppm printer
45/47 ppm printer
Not available
PT-310:
PT-310:
250 sheets (80/m2)
250 sheets (80/m2)
Photo conductor.............................. a-Si (diameter: 30mm/1 3/16")
Charging system............................. Contact charger roller method (positive charging)
Developing system ......................... Single component developer
Transfer system .............................. Transfer roller
Separation system .......................... Separation brush (DC bias)
Fusing system................................. Heat fusing with a heat roller and a press roller
Charge erasing system................... Light emitted by LED
Cleaning system ............................. Counter blade cleaning

NOTE: 35/37 ppm printer (EUR/USA model), 40/42 ppm printer (EUR/USA model), 45/47 ppm printer (EUR/USA model)
1-1-1