Jit Iso
Jit Iso
Jit Iso
Week # 13
Just in Time (JIT) JIT comes from Japan, was known at the end of 1950s. JIT is a programme directed towards ensuring that the right quantities purchased or produced, at the right time, and that there is no waste. JIT will not work without the umbrella of TQM. A series of operating concepts that allows systematic identification of operational problems, A series of technology-based tools for correcting problems following their identification. A main requirement of JIT is that the suppliers are in the near of the purchasers place. JIT it means also a reduction in inventory and transportation costs.
Pull System
Material supplier Manufacturer Dealer Customer
Fool-proof (Poka-yoke)
Note: Poka ----- Carelessness; Absent-mind
Yoke----- Elimination
This refers to the thoughtful use of devices which eliminates operators careless mistakes.
(Poka-yoke) - Example
The worker stirs the liquid in a tank and add some additives.
Did I already add additives?
Poka-yoke Solution
Before stirring the liquid, put additives in cups.
Documentation and Documented System, Why? The Keystone of Quality Management is met/done, when the Customer and Supplier are working together to reach their common advantage. Example: 5 persons ordered the same menu in a restaurant and each one get the same at the same time (the same taste, the same size, same shape, asf), CONSISTENCY. The Chef Cock had used the same Equipment, Material, procedures. The Process was under Control. The Chef Cock wants to open FIVE new restaurants and he wants to be sure that the same menu in each one has the same taste, asf (System Audit, System Review).
Documentation and Documented System, Why? A fully documented quality management system has always to ensure that the two following requirements are met: 1. The Customers Requirements
2.
The Organisation's Requirements (internally, externally, and at optimum cost with optimum usage of the available resources)
A Quality System is an assembly of components, such as the organisational structure, responsibilities, procedures, processes for implementing TQM. The components are interacting with each other and within the system. Such interaction between materials and processes are very important as the components themselves.
Quality System Design A quality should interact with all activities of the organisation, It begins with the identification with the requirements, It ends with the satisfaction AT EVERY TRANSACTION INTERFACE. The Activities could be classified as Processing, Communicating, and Controlling and more specifically as: Marketing, Market Research, Design, Specifying, Development, Procurement, Process Planning, Process Development and Assessment, Process Operation and Control, Product or Service Testing, Packaging,
Management responsibility
Resource management
Requirements
Satisfaction
Input
Key: Value adding activity information flow
Product realization
Output
Product
Quality System Design It is very important that the system as it had been designed meets the requirements of an international standards. One Person alone can not document a quality system. A Quality Manual is a task of every one, who is involved in any working process to produce some thing or to deliver a service. No Process without data collection,
Quality System Requirements A good Quality System will improve process control, reduce wastage, lower costs, increase market share, (or funding), facilitate training, increase staff participation, and raise morale. Environmental Management System must be a part of each good company (or organization). The activities needed in design and implementation of a good quality system start and end with the customer, in two spheres a customer sphere and a supplier sphere Senior management in all types of industry must take responsibility for the adoption and documentation of the appropriate quality system in their organization.
Quality Certification
ISO 9000 Set of international standards
ISO 9000 is a family of standards for quality management systems ISO 9000:2000 QMS Fundamentals and Vocabulary ISO 9001:2000 QMS Requirements ISO 9004:2000 QMS-Guidelines for
performance improvements
9-19
ISO9000:2000 series
moved towards process performance metrics reduced the need for documented procedures where clear evidence exists that the process is working well.
02 February 2007
MATS324/iso9000-qfd.ppt
ISO9000:2000 series
standards provide criteria for companies to "certify" their quality management
recertification is required every three years
ISO9000:2000 eight quality management principles 1. 2. 3. 4. 5. 6. 7. 8. Customer focus Leadership Involvement of people Process approach System approach to management Continual improvement Factual approach to decision making Mutually beneficial supplier relationships
ISO9000:2000 structure
Four major sections
Management Responsibility Resource Management Product Realisation Measurement, Analysis and Improvement
ISO9000 structure I
Management Responsibility
1. 2. 3. 4. 5. 6. management commitment customer focus quality policy planning administration management review
ISO9000 structure II
Resource Management
7. provision of resources 8. human resources 9. facilities 10.work environment
ISO9000 structure IV
Measurement, Analysis and Improvement
17.planning 18.measurement and monitoring 19.control of nonconformity 20.analysis of data 21.improvement
Quality policy is a formal statement from management, closely linked to business and to customers needs Quality policy is understood at all levels and by all employees Documentation and audits are conducted periodically Records should show how and where raw materials and products are processed to allow products and problems to be traced to the source
Map all processes, monitor & control them Monitoring, measurement and analysis tools must be properly maintained and calibrated Determine customer requirements and create systems for communicating with customer Perform periodic internal audits and meetings