Ingersoll Rand (IRL) faces challenges in its air compressor business in India, as the market becomes commoditized and price-focused. IRL must decide whether to lower prices and compromise profits, or develop a new strategy. IRL currently sells various air compressors, but faces stiff competition and high buyer bargaining power. It is stronger than competitors in reputation and technology, but also prices higher. The document analyzes IRL's business goals, stakeholders, and recommends a solution-focused "cost of use" approach, becoming more involved in customers' processes to improve performance and maintain profitability.
Ingersoll Rand (IRL) faces challenges in its air compressor business in India, as the market becomes commoditized and price-focused. IRL must decide whether to lower prices and compromise profits, or develop a new strategy. IRL currently sells various air compressors, but faces stiff competition and high buyer bargaining power. It is stronger than competitors in reputation and technology, but also prices higher. The document analyzes IRL's business goals, stakeholders, and recommends a solution-focused "cost of use" approach, becoming more involved in customers' processes to improve performance and maintain profitability.
Ingersoll Rand (IRL) faces challenges in its air compressor business in India, as the market becomes commoditized and price-focused. IRL must decide whether to lower prices and compromise profits, or develop a new strategy. IRL currently sells various air compressors, but faces stiff competition and high buyer bargaining power. It is stronger than competitors in reputation and technology, but also prices higher. The document analyzes IRL's business goals, stakeholders, and recommends a solution-focused "cost of use" approach, becoming more involved in customers' processes to improve performance and maintain profitability.
Ingersoll Rand (IRL) faces challenges in its air compressor business in India, as the market becomes commoditized and price-focused. IRL must decide whether to lower prices and compromise profits, or develop a new strategy. IRL currently sells various air compressors, but faces stiff competition and high buyer bargaining power. It is stronger than competitors in reputation and technology, but also prices higher. The document analyzes IRL's business goals, stakeholders, and recommends a solution-focused "cost of use" approach, becoming more involved in customers' processes to improve performance and maintain profitability.
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INGERSOLL RAND (INDIA) LTD
AIR COMPRESSOR BUSINESS
AT CROSS ROADS INGERSOLL RAND : COMPANY BACKGROUND Started in Dublin, Ireland in 1871 is a global major in manufacturing of industrial equipment. Deals mainly in production of air compressors, jackhammers, different types of drills, power tools, refrigeration systems and gulf cars. Highly diverse product profile with 4 different market segments: security & safety, infrastructure, industrial productivity & climate control. Established in India in 1921. Went public by 1977. Operates 2 plants in Bangalore & Ahmedabad. Current revenue is of 15 billion USD & more than 50000 employees and operates world-wide.
PROBLEM STATEMENT How Ingersoll Rand would react to the current market scenario where the commoditization of Air Compressor seems imminent, should it jump into the price war and forget about the bottom line or should it try to build a new strategy where it can grow its business and not compromise on profitability.
AIR COMPRESSOR BUSINESS OF IRL Amounts for 25% of total revenue in India. 3 types of air compressors Small, medium and large reciprocating. Company sells large air compressors directly to clients via its own sales team. Small & medium are sold through distributors too. Majorly used in heavy industries and complex process oriented industries like pharma, steel & cement. IRL has all variants of Air compressors from 4 CFM to 100 CFM without any product gap.
Competitors Stiff competition. Competitors are collaborating. Gladiator syndrome.
New entrants Entry barriers are huge due to high R&D needed and huge capex. Substitute No substitute available currently Supplier No issues except for imported components for which custom is charged. Buyers Bargaining power is high. Buyers are not growing as well. PORTERS 5 FORCE ANALYSIS OF IRLS AIR COMPRESSOR BUSINESS Strength Years of reputation as a quality leader. Modern technology, no product gap, skilled workforce and R&D capability. Weakness Comparatively priced higher. Losing market to unorganized sector. Opportunity Become solution oriented. Stop importing from USA to reduce cost. Outsourcing. Threat Economic slow down and buyers negotiation powers are growing. Competitors are collaborating with foreign giants. SWOT ANALYSIS OF IRLS AIR COMPRESSOR BUSINESS BUSINESS GOALS OF DECCAN TEXTILES MD Sales needs to be boosted to get more revenue. Improvement of operational efficiency. VP (Manufacturing) Reduction of cost of production. New technology to improve efficiency & quality. Maintenance Head Air compressor performance needs to improve. Losses due to maintenance amounting to 120 lacs per annum must be taken care of. STAKEHOLDER ANALYSIS OF DECCAN TEXTILES THE WAY FORWARD 1.More control over customers business 2.More cost saving for client 3.Long term relationship and more reorders. 4.Customer will not negotiate on price and profitability will be maintained. Benefits 1.Solution providing firm 2.Cost of use approach 3. An in depth analysis of customer needs and involvement in related process. 4.Along with it focus should be on value creation. Desired 1.Product making firm 2.Cost of buy approach 3.No involvement in Clients business process and needs. 4.Focus on quality and innovation.
Current DECCAN TEXTILE DEAL IRL should close the sale and use this as a pilot project for the new strategy for their air compressor business. The purchase team of Deccan must be convinced that their tactics of paying less and getting more is not so effective and how IRLs air compressor is ultimately cot them less in cost-to-use approach. They need to show how the air compressors performance is related in achieving the business goals of different departments. Total Cost of Ownership (TCO) approach to be followed. THANK YOU