Chapter 8 - Promotion Strategy
Chapter 8 - Promotion Strategy
Chapter 8 - Promotion Strategy
Promotion
Strategy
1. What is Promotion?
Activities that communicate the merits of
the product & persuade one to buy it
1.0 Advertising:
Non-personal presentation & promotion of ideas, goods
Dissemination of mkg info thru the various media (TV, radio,
internet)
To increase & maintain effective demand & help the sale of
goods & services
Purpose of Advertising
Introduce a new product to the market - create awareness
Help to increase sales of existing products (reminder
advertising)
Educate the public on the special feature, characteristic &
importance of products
Create or enhance company goodwill & maintain or
increase public acceptance
1.0 Advertising:
Characteristics of Advertising
Public Presentation
Confers legitimacy of the product
Persuasiveness
Scale of advertisement reflects the sellers size &
popularity
Amplified expressiveness
Opportunity to dramatise the company &its products
Impersonality
Less compelling than salesperson (Less persuasive:
1way comm)
Able to
build up LT image, wide coverage at low cost per
exposure
2. Personal Selling:
Personal presentation by the firms sales force for the
purpose of making sales & building customer
relationships
Face-to-face with customer, a source of direct mkt
feedback on the firms product
2. Personal Selling:
Personal selling is effective when a
product:
Complex & technical in nature
(Eg.computer system)
High value (eg. Aircraft, cars..)
Requires demonstration (eg. Cosmetics,
filter, utensils)
Tailor made to the customers requirement
(eg. Insurance policy)
3. Sales Promotion:
Short-term incentives to encourage purchase or
sales of a product or services
Rapid Growth of Sales Promotion
Targeted toward consumer, business & trade
promotions
Several factors contributed to the rapid growth:
Pressures to increase sales;
Competition & competing brand;
Advertising efficiency declines, due to rising
costs &legal restraints;
Consumers are more deal-oriented, retailers are
more demanding
Samples
A small amount of products for trial
Coupons
Certificate that gives buyers a saving when they purchase
a product
Stimulate sales of a mature brand/promote early trial of
new brand
Refund
Offer to refund part of the purchase price of a product
Send a proof of purchase to the manufacturer, then get
a refund
Premiums
Goods offered either free or at low cost as an incentive to buy
Eg. Collect points, free products (in/out-pack)
Patronage rewards
Cash or other award for the regular use of a certain product
Eg. Airlines, 10 buys 1 free
Allowance
Money paid for an agreement to feature the
manufacturers product.
Tools
News; speeches; special events (fireworks show),
audiovisual
Corporate identity materials
E.g. biz card, uniforms, company cars, stationery
Public service activities