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    Communication Skills Towards Excellence by Students

    Uploaded by

    Dr Dheeraj Mehrotra
    The document provides tips for improving communication skills. It discusses techniques for effective speaking, listening, and writing. Some key points covered include knowing your message, controlling fear when speaking, listening without distractions, getting to the point when writing, using active verbs and concise language. General tips include maintaining a positive attitude, dressing appropriately, avoiding manipulative behavior, and organizing productive meetings. The overall goal is to provide guidance on developing strong communication abilities in various contexts.

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    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd

    Communication Skills Towards Excellence by Students

    Uploaded by

    Dr Dheeraj Mehrotra
    408 views21 pages
    The document provides tips for improving communication skills. It discusses techniques for effective speaking, listening, and writing. Some key points covered include knowing your message, controlling fear when speaking, listening without distractions, getting to the point when writing, using active verbs and concise language. General tips include maintaining a positive attitude, dressing appropriately, avoiding manipulative behavior, and organizing productive meetings. The overall goal is to provide guidance on developing strong communication abilities in various contexts.

    Original Description:

    Towards Excellence, Communication is Excellence

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    The document provides tips for improving communication skills. It discusses techniques for effective speaking, listening, and writing. Some key points covered include knowing your message, controlling fear when speaking, listening without distractions, getting to the point when writing, using active verbs and concise language. General tips include maintaining a positive attitude, dressing appropriately, avoiding manipulative behavior, and organizing productive meetings. The overall goal is to provide guidance on developing strong communication abilities in various contexts.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    408 views21 pages

    Communication Skills Towards Excellence by Students

    Uploaded by

    Dr Dheeraj Mehrotra
    The document provides tips for improving communication skills. It discusses techniques for effective speaking, listening, and writing. Some key points covered include knowing your message, controlling fear when speaking, listening without distractions, getting to the point when writing, using active verbs and concise language. General tips include maintaining a positive attitude, dressing appropriately, avoiding manipulative behavior, and organizing productive meetings. The overall goal is to provide guidance on developing strong communication abilities in various contexts.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 21

    IMPROVE COMMUNICATION

    SKILLS
    An Initiative by
    www.sixsigmaineducation.com
    Objectives
     Communication
     Techniques
     Listening
     Speaking and Listening
     Speaking and Writing
     General Tips
    Communication
     Speaking
     Know what you want to say
     Control Fear
     Stop Talking and Listen
     Think before you talk
     Believe in your message
     Repeat Major Points
     Find Out what your Listener wants
    Communication
     Techniques
     Define Acronyms
     Reduce Jargon
     Level Objections
     Use Humor
     Anecdotes and Stories
     Ask for feedback
     Increase your vocabulary
    Communication
     Techniques -continued
     Eliminate Audible Pauses
     Enunciate Clearly
     Practice Pronouncing Words Properly
     Exercise Tongue, Jaws and Lips
     Make Eye Contact
     Gesture
    Communication
     Techniques -continued
     Pause
     Speak more slowly
     Speak faster
     Vary Your Volume
     Watch your tone
     Record your voice
    Communication
     Listening
     Prepare to Listen
     Focus on the Speaker
     Screen Out Distractions
     Concentrate on the Message
     Listen to Tapes while you commute
    Communication
     Speaking and Listening
     Ask Questions
     Avoid Daydreaming
     Accept Accents
     Use mind mapping
     Interview
     Complaints
     Telephone
    Speaking and Writing
     Key Points
     Write a Purpose Statement
     Outline
     Transfer Negative Emotions to Paper
     Get to the Point
     Explain Abstract words
     Use Absolutes and Generalities Sparingly
    Speaking and Writing
     Key Points - Continued
     Ask for what you want
     Use active verbs
     Use gender neutral language
     Cite Source of Statistical Data
     Illustrate with personal examples
     Express Emotion
     Keep it simple (KISS) Method
    Speaking and Writing
     Key Points - Continued
     Paint verbal Pictures
     Be Concise
     Support Statements with Details
     Watch Semantics
     Quote Authorities
     Consult Experts
     Suppress emotion
    Speaking and Writing
     Writing
     Keep a Journal
     Take notes
     Write personal Notes
     Write Effective business letters
     Use Short Sentences
     Communicate online
    General Tips
     Reading
     Read
     Keep up with Current Events
     Read Something Inspirational
     Use the Internet
    General Tips
     Non Verbal
     Presence
     Give Nonverbal Cues
     Check Your Posture
     Dress Appropriately
     Smile
     Touch
     Shake Hands Properly
    General Tips
     Attitude
     Intend to Improve
     Visualize
     Be flexible
     Be Likable
     Commit to Being Truthful
     Empathize
     Don’t take yourself too seriously
    General Tips
     Attitude – continued
     Eliminate Negative Feelings
     Be receptive to New Ideas
     Take Responsibility
     Respect the Other Person’s Point of View
     Recognize the Impact of Stress on Communication
     Be Real
    General Tips
     Attitude – continued
     Check Your attitude
    General Tips
     Behavioral
     Laugh
     Use Good Manners
     Recognize Manipulative Behavior
     Recognize Condescending Manners
     Avoid Words that Hurt
     Change Abrasive Behavior
     Handle Disagreements with Tact
    General Tips
     Miscellaneous
     Organize Productive Meetings
     Consider Experience Level
     Understand the Importance of Timing
     Present a Good Personal Image
    Questions

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