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    Team 7 Kra&kpi

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    shashank shekhar
    The document discusses the key result areas (KRAs) and key performance indicators (KPIs) for the sales head and business head of Benz. For the sales head, KRAs include identifying sales trends and opportunities, developing relationships with sales teams, and contributing to business cases. KPIs in 2016 included reducing lead response time, increasing contact and follow up rates, and social media usage. For the business head, KRAs are managing marketing, customer relationships, providing market feedback, and planning business expansion. KPIs include calculating value added, measuring profit and sales by region, and increasing potential areas captured.

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    Team 7 Kra&kpi

    Uploaded by

    shashank shekhar
    132 views7 pages
    The document discusses the key result areas (KRAs) and key performance indicators (KPIs) for the sales head and business head of Benz. For the sales head, KRAs include identifying sales trends and opportunities, developing relationships with sales teams, and contributing to business cases. KPIs in 2016 included reducing lead response time, increasing contact and follow up rates, and social media usage. For the business head, KRAs are managing marketing, customer relationships, providing market feedback, and planning business expansion. KPIs include calculating value added, measuring profit and sales by region, and increasing potential areas captured.

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    team 7 kra&kpi

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    The document discusses the key result areas (KRAs) and key performance indicators (KPIs) for the sales head and business head of Benz. For the sales head, KRAs include identifying sales trends and opportunities, developing relationships with sales teams, and contributing to business cases. KPIs in 2016 included reducing lead response time, increasing contact and follow up rates, and social media usage. For the business head, KRAs are managing marketing, customer relationships, providing market feedback, and planning business expansion. KPIs include calculating value added, measuring profit and sales by region, and increasing potential areas captured.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    132 views7 pages

    Team 7 Kra&kpi

    Uploaded by

    shashank shekhar
    The document discusses the key result areas (KRAs) and key performance indicators (KPIs) for the sales head and business head of Benz. For the sales head, KRAs include identifying sales trends and opportunities, developing relationships with sales teams, and contributing to business cases. KPIs in 2016 included reducing lead response time, increasing contact and follow up rates, and social media usage. For the business head, KRAs are managing marketing, customer relationships, providing market feedback, and planning business expansion. KPIs include calculating value added, measuring profit and sales by region, and increasing potential areas captured.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 7

    KRA and KPI of sales head

    and business head of


    Benz.
    By:
    Ajay kumar Satpathy
    Avishek Chatterjee
    Alex Samuel
    Akansha Dubey
    Adrika Ghosh
    Rupa Rani T
    Sharukh
    Rohan Shetty
    Akshay Reghu
    What is KRA?
    Akey result area(KRA) is a strategic
    factor either internal to the
    organization or external, where strong
    positive results must be realized for
    the organization to achieve its
    strategic goal(s), and therefore, move
    toward realizing the organization's
    longer term vision of success. Key
    result areas are sometimes referred to
    critical success factors or key
    drivers of success.
    What is KPI?
    Key Performance Indicators
    (KPIs) are high level measures or
    metrics, for one particular
    objective, which (when measured
    and reported) give the leadership
    team an indication as to whether
    the organization is making
    progress towards achieving that
    particular objective.
    KRA of sales head of Benz
    Identifies sales revenue trends by client and
    portfolio.
    Identifies new sales opportunities by analyzing
    potential clients.
    Provide decision support to the National Sales
    Director and assist in analyzing financial results and
    objectives.
    Testing sales strategy.
    Develops strong and effective working relationships
    with the sales teams to ensure growth in their
    respective client lists.
    Contribute to developing business cases that involve
    justifying any investment in additional sales team
    headcount.
    KPI of sales head of Benz.
    (2016)
    Lead Response time reduced by
    4%.
    Rate of Contact increased by
    17%.
    Rate of Follow Up Contact.
    Clicks from Sales Follow-Up
    Emails.
    Social Media Usage.
    Opportunity-to-Win Ratio
    KRA of business head of
    Benz
    Management of all strategic and operational
    Marketing and Customer Relationship activities.
    Provide market feedback to the company
    leadership regarding competitive offerings,
    prospect needs and generate product
    development ideas.
    Take ownership of the management of the sales
    and marketing functions of the business.
    Planning and coordinating the implementation
    of business plans and the penetration of new
    markets.
    KPI of business head of
    Benz.
    Calculation of value added.
    Value added: Profit measure Cost of
    Capital
    Profit measure.The measure of operating
    profit at the divisional level is EBIT.
    Sales by region.
    Performances of individual sales head of
    various region.
    Increase in no. of potential areas captured.

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