Pantloons Retail (India) LTD

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PANTLOONS RETAIL (INDIA) LTD

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Retail Survey Conducted at...

Pantaloons :
Cosmos Mall,
Sevoke road,
Siliguri - 734001 

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INTRODUCTION
• Led by its flagship enterprise, Pantaloon Retail, the group operates over 12
million square feet of retail space in over 71 cities and towns and 65 rural
locations across India. The Future group owns several leading formats
including Pantaloons, Big Bazaar, Food Bazaar, Home Town, eZone and
Central. 

• Pantaloons is among India's largest chains of fashion stores. Pantaloons


Fresh Fashion, with its focus on 'fresh look, feel and attitude' offers, trendy
and hip collections that are in sync with the hopes and aspirations of
discerning young and 'young-at-heart' consumers.
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Company Timeline

•1987 Company incorporated as Manz Wear Private Limited.


Launch of Pantaloons trouser, India’s first formal trouser brand.

•1992 Initial public offer (IPO) was made in the month of May.

•1997 Pantaloons – India’s family store launched in Kolkata.

•2001 [[Big Bazaar]], ‘Is se sasta aur accha kahi nahin’ - India’s
first hypermarket chain launched.

•2002 Food Bazaar, the supermarket chain is launched.

•2007 Future Group crosses $1 billion turnover mark.


MAJOR COMPETITORS

Arvind Brands
Tata Group

K Raheja Corp Group


Format observed at Pataloons

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PRODUCT OFFERINGS
MEN’S WEAR LADIES WEAR KID’S WEAR
• Honey • Chalk
• John Miller • Akkriti • Bare 7214
• Annabelle
• JM Sports • Mix & Match ACCESSORIES
• Bare Denim
• Rig • Ajile • Cosmetics
• Ajile • Rig • Stationary for kids
• Lombard
• Books &
• T-2000
• Bare Leisure
Magazines
• UMM

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POPULAR BRANDS

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Supply chain management at
Pantaloons
• The key supply chain processes are:
• Customer relationship management
• Customer service management
• Demand management
• Order fulfillment
• Manufacturing flow management
• Supplier relationship management
• Product development and commercialization
• Returns management

Pantaloon Retail is the first company in


the organized retail sector in India to win
an accredited ISO Certificate exclusively
for its Supply Chain & Logistics function.

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PRICING
High turnover

Low Margin High Margin

Low turnover

Since Pantaloons provides products to a potentially large number of customers at


affordable prices, it falls in the High Turnover - Low Margin Category.
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CUSTOMER RELATIONSHIP MANAGEMENT
To survive in the tough competition Pantaloon uses different strategies to attract customers and to retain them.
– Events

– Fests

– Loyalty programs

– Gift Vouchers

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LOYALTY PROGRAMS
Green Card is passport to a whole new world of exclusive benefits and privileges.

Benifits 7 Star 5 Star 3 Star 1 Star


Discounts on all 10% 7.5% 5% Gift Voucher of Rs.200/-
purchases on new enrolment

Upgrade Enrolment Upgrade Kit Upgrade Kit Upgrade Kit Welcome Kit
Add-on Card to Family 2 2 1 1
Members
End of Season Sale Yes Yes Yes Yes
Preview
Green Channel Yes Yes Yes Yes
Green Drop Yes Yes No No
Green Exchange 90 days 60 days 60 days 60 days
Green Service Desk Yes Yes Yes Yes
Green offers & Yes Yes Yes Yes
Promotions 12
PROMOTIONAL STRATEGY
GIFT VOUCHERS

GREEN CARDS

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POSITIONING STRATEGY
Initially positioned as a family store, it finally veered towards
becoming a fashion store with and emphasis on youths and clear
focus on ‘FRESH FASHION’. They are targeting youth and even
women, since they are the ones defining most purchasing
decisions.

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YouTube - Pantaloons ad.avi

Marketing Mix in Pantaloons


CONCLUSION
Pantaloon Retail (India) Ltd is a company where it strives
for lifestyle and value through its products and services.
Through the study, it is observed that pantaloon can be
said an organization where the P’s of marketing is taken
seriously for the maximum profitability through large
range of products, promotional activities for the
company and a solid sales organization monitoring that
the P’s are worked effectively. The store has been well
maintained in accordance with the latest demands of the
consumers and through all these strategies Pantaloon
ensures repeated customer patronage.

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REFERENCES
• www.pantaloon.com

• www.google.com

• Pantaloons retail store at Cosmos Mall, Siliguri

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THANK YOU

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