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Components of BPR Cycle

The document outlines the key steps in business process reengineering (BPR) which includes identifying current and desired future processes, designing new processes, testing and implementing changes. It also details the six main stages in the BPR methodology: 1) envisioning new processes, 2) initiating change, 3) diagnosing current processes, 4) redesigning processes, 5) reconstructing operations around new processes, and 6) monitoring processes ongoing. An example compares the traditional goods procurement process to a redesigned online ordering process.

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mhapssne
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32 views

Components of BPR Cycle

The document outlines the key steps in business process reengineering (BPR) which includes identifying current and desired future processes, designing new processes, testing and implementing changes. It also details the six main stages in the BPR methodology: 1) envisioning new processes, 2) initiating change, 3) diagnosing current processes, 4) redesigning processes, 5) reconstructing operations around new processes, and 6) monitoring processes ongoing. An example compares the traditional goods procurement process to a redesigned online ordering process.

Uploaded by

mhapssne
Copyright
© Attribution Non-Commercial (BY-NC)
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Components of BPR cycle

• Identification of current business processes

• Review, update and analysis of “As-Is”


processes

• Design of “To-Be” processes

• Test and implementation of “To-Be” processes


Key Steps

Select The Process & Appoint Process Team

Understand The Current Process

Develop & Communicate Vision Of Improved Process

Identify Action Plan

Execute Plan
BPR - Methodology

• 1) Envision new processes


• 2) Initiate change
• 3) Process diagnosis
• 4) Process redesign
• 5) Reconstruction
• 6) Process monitoring
Envision New Processes

• 1) Ensure management support


• 2) Identify reengineering opportunities
• 3) Identify enabling technologies
• 4) Align with organizational strategy
2 - Initiate Change

• 1) Set up the reengineering team


• 2) Outline performance goals
3 - Process Diagnosis

• An assessment must be done about how IT is aligned to creating value


• for the business.
• A maturity model for assessing IT organization includes five stages.
• High
• Time
• Automation Stage 1
• Product/Service Stage 2
• Customer Stage 3
• Business Stage 4
• Value Chain Stage 5
• Low
• focus on …
• Influence on the business
• Transforming IT Organization
• Each growth stage represents a transformation of the IT organization:
• Changes in people Skills and competencies
• Processes Ways of workings
• Steering The goals and results to be realized
• Attitude The values and beliefs and the way in which IT behaveAttitude
behaves
• towards the business and IT users
• Interactions Degree of interactions between IT and the business and
• stakeholders
• Growth is done step by step.
• Not every IT organization needs to be at the highest level.
4 - Process Redesign

• 1) Develop alternative process scenarios


• 2) Develop new process design
• 3) Design human resource architecture
• 4) Select IT platform
• 5) Develop overall blueprint and gather
feedback
5 - Reconstruction

• A checklist before cut-over to new capabilities includes


asking:
• 1) Is the organisation ready?
• 2) Is the staff ready?
• 3) Are businesses and/or citizens ready?
• 4) Is contract management in place?
• 5) Is service management in place?
• 6) Is benefits management in place?
• 7) Is performance management in place?
• 8) Are changes ahead been thought through
6 - Process Monitoring

• A checklist of key issues after transitioning to e-Government services


• includes asking:
• 1) Was the business case justification realistic?
• 2) Have changes throughout the project compromise our original
• intentionsintentions?
• 3) Have we done a post-implementation review?
• 4) Do we have enough qualified personnel to manage operations
including
• fulfilment contract with third parties?
• 5) Are we actively seeking to improve performance?
• 6) Are we measuring performance?
• 7) Are we setting maturity targets?
• Example – Reengineered Process
• Traditional Process of Goods and Services Procurement:
• Draft of
• contract and
• documents
• for tender
• Needs
• analysis
• Supplier
• selection
• Contract
• draw up
• Goods and
• services
• supply
• Probable
• case and
• liberation with
• supplier
• Payment
• [Courtesy – UNPAN , Transforming Government]
• New Process of Goods and Services Procurement:
• Needs
• analysis
• On Line
• Order
• Goods and
• services
• supply
• Payment

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