Management of International Business
Management of International Business
Modes of Entry
Exporting -An item produced in a domestic market can be
sold abroad. Storing and processing is mainly done in
the supplying firm’s home country. Export can increase
the sales volume. When a firm receives canvassed items
and exports them, it is called Passive Export. Alternately,
if a strategic decision is taken to establish proper
processes for organizing the export functions and for
obtaining foreign sales, it is known as Active Export.
Advantages: Low investment; Less risks
Disadvantages: Unknown market; No control over foreign
market; Lack of information about external
environment
Licensing
In this mode of entry, the manufacturer of the home country leases
the right of intellectual properties, i.e., technology, copyrights, brand
name, etc., to a manufacturer of a foreign country for a
predetermined fee. The manufacturer that leases is known as the
licensor and the manufacturer of the country that gets the license
id known as the licensee.
Advantages: Low investment of licensor; Low financial risk of licensor;
Licensor can investigate the foreign market; Licensee’s investment
in R&D is low; Licensee does not bear the risk of product failure;
Any international location can be chosen to enjoy the advantages;
No obligations of ownership, managerial decisions, investment etc
Disadvantages: Limited opportunities for both parties involved; Both
parties have to manage product quality and promotion; One party’s
dishonesty can affect the other; Chances of misunderstanding;
Chances of trade secrets leakage of the licensor.
Franchising
In this mode, an independent firm called the
franchisee does the business using the
name of another company called the
franchisor. In franchising, the franchisee
has to pay a fee or a fraction of profit to
the franchisor. The franchisor provides the
trademarks, operating process, product
reputation and marketing, HR and
operational support to the franchisee
Advantages: Low investment; Low risk; Franchisor
understands market culture, customs and
environment of the host country; Franchisor
learns more from the experience of the
franchisees; Franchisee gets the R&D and brand
name with low cost; Franchisee has no risk of
product failure.
Disadvantages: Franchising can be complicated at
times; Difficult to control; Reduced market
opportunities for both franchisee and franchisor;
Responsibilities of managing product quality and
product promotion for both; Leakage of trade
secrets
Turnkey Project
It is a special mode of carrying out
international business. It is a contract
under which a firm agrees – for a
remuneration – to fully carry out the
design, create, and equip the production
facility and shift the project over to the
purchaser when the facility is operational.
Mergers & Acquisition
In Mergers & Acquisitions, a home company may merge itself
with a foreign company to enter an international business.
Alternatively, the home company may buy a foreign company
and acquire the foreign company’s ownership and control.
M&A offers quick access to international manufacturing
facilities and marketing networks.
Advantages: Immediate ownership and control over the
acquired firm’s assets; Probability of earning more revenues;
The host country may benefit by escaping optimum capacity
level or overcapacity level.
Disadvantages: Complex process and requires experts from
both countries; No addition of capacity to the industry;
Government restrictions on acquisition of local companies
may disrupt business; Transfer of problems of the host
country’s to the acquired company.
Joint Venture
When two or more firms join together to
create a new business entity, it is called a
joint venture. The uniqueness in a joint
venture is its shared ownership.
Environmental factors like social,
technological, economic and political
environments may encourage joint
ventures.
Advantages: Joint ventures provide significant
funds for major projects; Sharing of risks
between or among partners; Provides skills,
technology, expertise, marketing to both
parties.
Disadvantages: Conflicts may develop; Delay in
decision-making of one affects the other
party and it may be costly; The venture may
collapse due to the entry of competitors
and the changes in the partner’s strength;
Slow decision-making due to the
involvement of two or more decision-
makers.
Wholly Owned Subsidiary
Wholly Owned Subsidiary is a company
whose common stock is fully owned by
another company, known as the parent
company. A wholly owned subsidiary may
arise through acquisition or by a spin-off
from the parent company.
Reasons for going International
To achieve higher rate of profits
Expending production capacity beyond the demand of
the Domestic Market
Growth Opportunities
Government policies and regulations
Monopoly Power
Sever Competition in home Country
Limited Home Market
Political stability V/S Political instability
High Cost of Transportation
Nearness to Raw Materials
Availability of Quality Human Recourses at low cost
Entry Barriers
1. Tariff Barriers-
Customs duties enforced on imported
Products
Different tariff rates for different
countries and different products
May be adjusted by Political Influence
from trade associations
2. Non tariff barriers-
State subsidies, procurement, trading, state
ownership
National regulations on health, safety,
employment
Product classification
Quota shares
Foreign exchange controls and multiplicity
Over elaborate or inadequate infrastructure
"Buy national" policy.
Intellectual property laws, patents, copyrights
Bribery and corruption
Unfair customs procedures
Restrictive licenses
Import bans
Bureaucratic inertia
Government regulations
Local monopolies
India and Global Competitiveness
The question why some nations enjoy
competitive advantages over the rest
could be answered based on Porter’s
Diamond of Determinants of Competitive
Advantages. A diagram of the diamond is
provided in figure 1.1. Each point in the
diamond and the diamond as a system act
as basic ingredients for achieving mastery
in global market.
Firm
Strategy,
Structure
and Rivalry
Factor Domestic
Conditions Demand
Conditions
Related and
Supporting
Industries
The four determinants of competitive advantages are:
Factor Conditions
Factor conditions include the nation’s position in matters like
skilled labour, infrastructure etc. that are necessary base of
competing.
Demand Conditions
The demand of domestic market helps firms to create
requisite avenues and resources to compete at the global
level.
Related and Supporting Industries
Presence of supplier and related industries provide and growth
impetus to compete.
Firm Strategy, Structure and Rivalry
The conditions in which companies are created, governed and
companies learn the basic lessons of competing is crucial to
decide the functioning of the firms and nation.
Definition of Competitiveness
World Economic Forum defines
competitiveness as “the set of institutions,
policies, and factors that determine the level of
productivity of a country.” Productivity
determines the ability to sustain the level of
income of a nation as well as it decides the
return on investment . Return on investment
in turn decides the economic growth potential
of a nation.
Pillars of Competitiveness
World Economic Forum has identified 12
pillars of global competitiveness. These
are:
1. Institutions
2. Infrastructure
3. Macroeconomic Stability
4. Health and Primary Education
5. Higher Education and Training
6. Goods and service market efficiency
7. Labor Market efficiency
8. Financial market Sophistication
9. Technological readiness
10. Market Size
11. Business Sophistication
12. Innovation
GLOBAL MARKETING MANAGEMENT
The customer does not always respond to a “one size fits all” approach.
Cooperation
Individual
vs.
vs.
competition
group
rewards Sort-term vs.
long-term Stability vs.
horizons innovation
Values in Culture
Values are basic convictions that people
have regarding what is right and wrong,
good and bad, important and unimportant.
These values are learned from the culture
in which the individual is living.
Hofstede’s Cultural
Dimensions
• We know that we are living in a global age.
Hofstede’s Individualism
Five
Masculinity
Cultural
Dimensions Uncertainty Avoidance
Long-Term Orientation
1. Power/Distance (PD)
This refers to the degree of inequality that exists – and is
accepted – among people with and without power. A high
PD score indicates that society accepts an unequal
distribution of power, and that people understand "their
place" in the system. Low PD means that power is shared
and well dispersed. It also means that society members
view themselves as equals.
Application: According to Hofstede's model, in a high
PD country such as Malaysia (104), you would probably
send reports only to top management and have closed-
door meetings where only select powerful leaders were
in attendance.
PD Characteristics Tips
•Centralized
•Acknowledge a
companies.
leader's power.
•Strong hierarchies.
High PD •Be aware that you
•Large gaps in
may need to go to the
compensation,
top for answers
authority, and respect.
•Flatter organizations.
•Use teamwork.
•Supervisors and
•Involve as many
Low PD employees are
people as possible in
considered almost as
decision making.
equals.
2. Individualism (IDV)
This refers to the strength of the ties people have to others
within the community. A high IDV score indicates loose
connections. In countries with a high IDV score there is a lack
of interpersonal connection, and little sharing of responsibility
beyond family and perhaps a few close friends. A society with a
low IDV score would have strong group cohesion, and there
would be a large amount of loyalty and respect for members of
the group. The group itself is also larger and people take more
responsibility for each other's well being.
Application: Hofstede's analysis suggests that in the Central
American countries of Panama and Guatemala where the IDV
scores are very low (11 and 6, respectively), a marketing
campaign that emphasized benefits to the community or that
tied into a popular political movement would likely be
understood and well received.
IDV Characteristics Tips
•High valuation on
people's time and their •Acknowledge
need for freedom. accomplishments.
•An enjoyment of •Don't ask for too much
High IDV
challenges, and an personal information.
expectation of rewards for •Encourage debate and
hard work. expression of own ideas.
•Respect for privacy.
1- Low Context
- More verbal communication
- More straight forwards
- Less misunderstanding
2- High Context
- More non-verbal communication.
- Implying the message in a more
indirect method.
- More confusing.
Low Context VS High Context
Time
Monochronic time
Polychronic time
Monochronic time
• It means doing one thing at a time.
• Assumes careful planning and scheduling.
• A familiar Western approach that appears in
disciplines such as 'time management'.
• Monochronic people tend also to be low context.
Polychronic time
• Human interaction is valued over time and material
things
• Leads to a lesser concern for 'getting things done'
• They do get done, but more in their own time.
• Polychronic people tend also to be high context.
Contrasting the two
People
PROCESSES CULTURE
Strategic Role of Global HRM
Strategy is implemented through
organizational architecture.
Right people at right postings.
Effective training to acquire right skill set
to help perform jobs effectively.
Behaviour, congruent with the desired
organizational culture.
Compensation must create incentives for
actions inline with the strategy.
Performance appraisal to measure the
behaviour, firm wants to encourage.
How different is Global HRM?
Several key factors make Global HRM
different from domestic management:
i. Different labour markets
ii. Mobility problems: legal, economic,
cultural barriers
iii. Different management styles
iv. Varied compensation practices
v. Labour laws.
Recruitment