8 511 PPT Interpersonal Communication Unit 8-Edited

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Using soft skills

in non-formal Understanding
interpersonal
education communication
Interpersonal communication:
Introduction 1
• Welcome
• Content of this lesson
 Individual experience in team game
 Debriefing
 Presentation various aspects of interpersonal
communication
• Question and answer session
Interpersonal communication:
Introduction 2

Video clip: German Coast guard trainee


youtu.be/yR0lWICH3rY
1.
Blindfold game
ACTIVITY 1:
BLINDFOLD GAME

1. The speaker: verbal communication


He/she sees his/her blindfolded teammate
2. The instructor: non-verbal communication
He/she cannot see his/her blindfolded teammate
3. The blindfolded person = the listener/the receiver
4. The observers
ACTIVITY 1:
BLINDFOLD GAME

1. Each team:
minimum 3 persons + observers
2. Task: the speaker in coordination with the instructor
guide the blindfolded teammate to touch the ball and
pick it up.
3. The facilitator can move the ball in every direction.
4. Clear the room and take positions.
2.
Debriefing
ACTIVITY 2:
DEBRIEFING
• How did you feel during the game?
• What happened during the game?
• What challenges did you face?
• Did you feel constrained at any point of time during the game in different
roles?
• Did you face similar situations in real life?
• What lessons can be drawn with regards to the importance of
communication from this experience?
ACTIVITY 2:
DEBRIEFING

Observers:
Were there any differences between:
• The speakers in your team?
• The instructors in your team?
• The blindfolded persons in your team?
3.
Various apects and
processes of interpersonal
communication
Communication process

Effective communication: the transmission of


information and understanding of this information
through the use of common symbols.
The need for communication: all relationships
start, sustain, change and end through the
medium of communication.
Communication process
Important commonly used terms

• Communicator/ • Communicant/
messenger receiver
• Aim • Decoding
• Content • Situation
• Message • Feedback
• Method/medium • Noise
Communication process
Nonverbal communication
Distance

Posture Tone

Appereance Environment

Physical
Looking/ contact
eye-contact
Facial
Orientation expressions
Quick suggestions for good listening

Ease

Ask Patient

Stop
No
Accept talkin distraction
g

Temper Empathise

Listen
Interpersonal communication
closing activity

Visualize for yourself the communication process

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