Troubleshooting

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WHAT IS A COMPUTER?

Computer is a programmable machine


that responds to a specific set of
instructions in a well-defined manner
and executes prerecorded instructions.
It receives input, stores and manipulates
data and provides output.
history of computing hardware
The history of computing hardware covers the developments from early simple
devices to aid calculation to modern day computers.
Before the 20th century, most calculations were done by humans. Early mechanical
tools to help humans with digital calculations were called "calculating machines", by
proprietary names, or even as they are now, calculators. The machine operator was
called the computer.
The first aids to computation were purely mechanical devices which required the
operator to set up the initial values of an elementary arithmetic operation, then
manipulate the device to obtain the result. Later, computers represented numbers in a
continuous form, for instance distance along a scale, rotation of a shaft, or a voltage.
Numbers could also be represented in the form of digits, automatically manipulated
by a mechanical mechanism. Although this approach generally required more complex
mechanisms, it greatly increased the precision of results. The invention of transistor
and then integrated circuits made a breakthrough in computers. As a result digital
computers largely replaced analog computers. The price of computers gradually
became so low that first the personal computers and later mobile computers
(smartphones and tablets) etc.
COMPONENTS OF A COMPUTER
 HARDWARE refers to the tangible part of
the computer or parts of the computer that
you can touch.
 SOFTWARE refers to the set of instructions
or program codes that instruct hardware to
perform the tasks example: Windows
Operating System (OS), Android OS, MAC OS,
MS Office. It is the intangible part of the
computer.
TYPES OF SOFTWARE
 Application software uses the computer system to perform
useful work or provide entertainment functions beyond the
basic operation of the computer itself. Examples: MS Word,
MS Powerpoint, MS Excel, Acrobat Reader, Paint etc.
 System software is designed to operate the computer
hardware, to provide basic functionality, and to provide a
platform for running application software System software
includes:
System Software
 Operating Systems are essential collection of computer programs that manages
resources and provides common services for other software. Supervisory programs,
boot loaders, shells and window systems are core parts of operating systems. In
practice, an operating system comes bundled with additional software (including
application software) so that a user can potentially do some work with a computer
that only has an operating system. Examples: Windows Operating System (OS),
Android OS, MAC OS
 Device drivers are computer programs that operates or controls a particular type of
device that is attached to a computer. Each device needs at least one corresponding
device driver; thus a computer needs more than one device driver. Examples: video
card and LAN card drivers
 Utilities are software designed to assist users in maintenance and care of their
computers. Examples: Anti-virus, firewall, anti-spyware
 Malicious Software or Malware are computer software developed to harm and disrupt
computers. As such, malware is undesirable. Malware is closely associated with computer-
related crimes, though some malicious programs may have been designed as practical jokes.
Examples: virus, worms, spyware, key loggers, Trojan horse.
TYPES OF COMPUTERS
 SUPERCOMPUTERS are very large computers with thousands of linked
microprocessors that perform extremely complex calculations. As of 2015,
there are supercomputers which could perform up-to quadrillions of floating
point operations per second.

The Blue Gene/P supercomputer at Argonne


National Lab runs over 250,000 processors using
normal data center air conditioning, grouped in 72
racks/cabinets connected by a high-speed optical
network[1]
TYPES OF COMPUTERS
 MAINFRAME COMPUTERS are computers used primarily by corporate and
governmental organizations for critical applications, bulk data processing
such as census, industry and consumer statistics, enterprise resource
planning and transaction processing.
The term originally referred to the large cabinets called "main frames"
that housed the central processing unit and main memory
TYPES OF COMPUTERS
 MINI COMPUTERS are midsized computers. In size and power,
minicomputers lie between workstations and mainframes. In the past
decade, the distinction between large minicomputers and small mainframes
has blurred, however, as has the distinction between small minicomputers
and workstations. But in general, a minicomputer is a multiprocessing system
capable of supporting from 4 to about 200 users simultaneously.
TYPES OF COMPUTERS
 MICRO COMPUTER/PERSONAL COMPUTER is commonly referred as PC.
The first personal computer produced by IBM was called the PC, and
increasingly the term PC came to mean IBM or IBM-compatible personal
computers.
TYPES OF COMPUTERS

 MICRO COMPUTER/PERSONAL COMPUTER is commonly referred as PC.


The first personal computer produced by IBM was called the PC, and
increasingly the term PC came to mean IBM or IBM-compatible personal
computers.

A PC is a general-purpose computer, whose size, capabilities and original


sale price makes it useful for individuals, and is intended to be operated
directly by an end-user with no intervening computer operator. It is also
called micro computer
KINDS OF PERSONAL COMPUTERS
 DESKTOP COMPUTERS is a computer designed to fit comfortably on top of
a desk, typically with the monitor sitting on top of the computer. Desktop
model computers are broad and low, whereas tower model computers are
narrow and tall. Because of their shape, desktop model computers are
generally limited to three internal mass storage devices. Desktop models
designed to be very small are sometimes referred to as slim line models
KINDS OF PERSONAL COMPUTERS
LAPTOP is a small, portable computer -- small enough that it
can sit on your lap. Nowadays, a computer laptop is more
frequently called a notebook computer, though technically
laptops are somewhat larger in size than notebooks in both
thickness and weight.
KINDS OF PERSONAL COMPUTERS
 NETBOOK is an extremely lightweight personal computer.
Notebook computers typically weigh less than 6 pounds and are
small enough to fit easily in a briefcase.
KINDS OF PERSONAL COMPUTERS
 SMART PHONES are a handheld device that integrates mobile phone
capabilities with the more common features of a handheld computer or PDA.
Smart phones allow users to store information, e-mail, install programs,
along with using a mobile phone in one device. For example a Smartphone
could be a mobile phone with some PDA functions integrated into the device,
or vise versa.
 HANDHELD COMPUTERS OR PERSONAL DIGITAL ASSISTANTS (PDAS) are
pen-based and also battery-powered. They are small and can be carried
anywhere. They use a pen like stylus and accept handwritten input directly
on the screen. They are not as powerful as desktops or laptops but they are
used for scheduling appointments, storing addresses and playing games.
They have touch screens which we use with a finger or a stylus.
 TABLET PC is a type of note that has an LCD screen on which the user can
write using a special-purpose pen, or stylus. The handwriting is digitized and
can be converted to standard text through handwriting recognition, or it can
remain as handwritten text. book computer
BASIC PARTS OF PERSONAL COMPUTER

NAME DESCRIPTION

Case

The computer case is used to physically mount the components


of the computer. Cases typically come bundled with a power
supply. It is also called CPU box or Tower case.
BASIC PARTS OF PERSONAL COMPUTER
NAME DESCRIPTION

MOTHERBOARD

The motherboard is the main circuit board of the computer and


is also known as the main board or logic board. When you open
the case of the computer, the biggest piece of silicon that you
will see is the motherboard. Attached to the motherboard are
the central processing unit (CPU), Read Only Memory (ROM),
Random Access Memory (RAM), expansion slots, Peripheral
Component Interconnect (PCI) slots, and Universal Serial Bus
(USB) ports. It also includes controllers for devices like the hard
drive, DVD drive, keyboard and mouse. Basically, the
motherboard is what makes everything in your computer work
together or carries all the load.
BASIC PARTS OF PERSONAL COMPUTER
NAME DESCRIPTION

SOUND CARD

The sound card is a component inside the computer that


provides audio input and output capabilities. Most sound cards
have at least one analog line input and one stereo line output
connection. The connectors are typically 3.5 mm mini jacks,
which are the size most headphones use. Some sound cards also
support digital audio input and output, either through a standard
TRS (tip-ring-sleeve) connection or via an optical audio port.
BASIC PARTS OF PERSONAL COMPUTER
NAME DESCRIPTION

VIDEO CARD

Video cards, also called graphics accelerators, can speed up both


2D and 3D graphics rendering. Programs such as photo editors
and Web browsers may benefit from 2D acceleration, while CAD
design programs and video games will most likely benefit from
the card's 3D acceleration. Some programs rely so heavily on the
video card, that they will not run if a supported video card is not
installed.
BASIC PARTS OF PERSONAL COMPUTER
NAME DESCRIPTION

MODEM

The word modem is actually short for Modulator/Demodulator. A


modem is a communication device that can be either internal or
external to your computer. It allows one computer to connect
another computer and transfer data over telephone lines. The
original dial-up modems are becoming obsolete because of their
slow speeds and are being replaced by the much faster cable and
DSL modems.
BASIC PARTS OF PERSONAL COMPUTER
NAME DESCRIPTION

NETWORK
INTERFACE
CARD/LAN CARD

The LAN Card is a 'door' to the network from a computer. Any


type of network activity requires a LAN Card - the Internet,
network printer, connecting computers together.
BASIC PARTS OF PERSONAL COMPUTER
NAME DESCRIPTION

COMPUTER
MONITOR

The term "monitor" is often used synonymously with "computer


screen" or "display." The monitor displays the computer's user
interface and open programs, allowing the user to interact with
the computer. Older computer monitors were built using
cathode ray tubes (CRTs), which made them rather heavy and
caused them to take up a lot of desk space. Most modern
monitors are built using LCD technology and are commonly
referred to as flat screen displays.
BASIC PARTS OF PERSONAL COMPUTER
NAME DESCRIPTION

PROCESSOR

A processor, or "microprocessor," is a small chip that resides in


computers and other electronic devices. Its basic job is to receive
input and provide the appropriate output. While this may seem
like a simple task, modern processors can handle trillions of
calculations per second.
The central processor of a computer is also known as the CPU, or
"central processing unit”. It is the brain of the computer.
BASIC PARTS OF PERSONAL COMPUTER
NAME DESCRIPTION

CPU FAN

The fan is used to expel warm air from inside or move air across
a heat sink to cool down the processor. Without a CPU fan, the
processor might overheat and burn up.
BASIC PARTS OF PERSONAL COMPUTER
NAME DESCRIPTION

POWER SUPPLY

A power supply is a hardware component that supplies power to


an electrical device. It receives power from an electrical outlet
and converts the current from AC (alternating current) to DC
(direct current), which is what the computer requires. It also
regulates the voltage to an adequate amount, which allows the
computer to run smoothly without overheating. The power
supply an integral part of any computer and must function
correctly for the rest of the components to work.
BASIC PARTS OF PERSONAL COMPUTER
NAME DESCRIPTION

CD AND DVD ROM


DRIVE

CD stands for "Compact Disc Read-Only Memory” and DVD


stands for “ Digital Video Disc” or Digital Versatile Disc””. The
"ROM" part of the term means the data on the disc is "read-
only," or cannot be altered or erased. Because of this feature and
their large capacity, CD and DVD are great media format for retail
software.
BASIC PARTS OF PERSONAL COMPUTER
NAME DESCRIPTION

HARD DRIVE

The hard drive is what stores all your data. It houses the hard
disk, where all your files and folders are physically located. A
typical hard drive is slightly larger than your hand, yet can hold
over hundreds of gigabytes (GB) of data. The data is stored on a
stack of disks that are mounted inside a solid encasement.
BASIC PARTS OF PERSONAL COMPUTER
NAME DESCRIPTION

KEYBOARD

A keyboard, along with the mouse, is one of the primary input


devices used with a computer. The keyboard's design comes
from the original typewriter keyboards, which arranged letters
and numbers in a way that prevented the type-bars from getting
jammed when typing quickly.
This keyboard layout is known as the QWERTY design by
Christopher Sholes, which gets its name from the first six letters
across in the upper-left-hand corner of the keyboard.
The standard 101/102-key PC keyboard layout was invented by
Mark Tiddens of Key Tronic Corporation in 1982 while the
standard Microsoft keyboard has 104/105-keys.
BASIC PARTS OF PERSONAL COMPUTER
NAME DESCRIPTION

INTEGRATED
DRIVE
ELECTRONICS (IDE)
CABLE

It is a standard type of connection for storage devices in a PC.


Generally, it refers to the types of cables and ports used to
connect some hard drives and optical drives to the motherboard.
BASIC PARTS OF PERSONAL COMPUTER
NAME DESCRIPTION

SERIAL
ADVANCED
TECHNOLOGY
ATTACHMENT OR
"SERIAL ATA”
(SATA) CABLE

It is an interface used to connect ATA hard drives to a computer's


motherboard. SATA transfer rates start at 150MBps, which is
significantly faster than even the fastest 100MBps ATA/100
drives. For this and other reasons, Serial ATA is likely to replace
the previous standard, Parallel ATA (PATA), which has been
around since the 1980s.
BASIC PARTS OF PERSONAL COMPUTER
NAME DESCRIPTION

MOUSE

The mouse is one of the primary input devices used with today's
computers. The name comes from the small shape of the mouse,
which you can move quickly back and forth
BASIC PARTS OF PERSONAL COMPUTER
NAME DESCRIPTION

SERIAL PORT

The serial port is a type of connection on PCs that is used for


peripherals such as mice, gaming controllers, modems, and older
printers. It is sometimes called a COM port or an RS-232 port.
There are two types of serial ports -- DB9 and DB25. DB9 is a 9-
pin connection, and DB25 is a 25-pin connection.
BASIC PARTS OF PERSONAL COMPUTER
NAME DESCRIPTION

PARALLEL PORT

This interface is found on the back of older PCs and is used for
connecting external devices such as printers or a scanners. It
uses a 25-pin connector (DB-25) and is rather large compared to
most new interfaces. The parallel port is sometimes called a
Centronics interface, since Centronics was the company that
designed the original parallel port standard. It is sometimes also
referred to as a printer port because the printer is the device
most commonly attached to the parallel port.
BASIC PARTS OF PERSONAL COMPUTER
NAME DESCRIPTION

UNIVERSAL SERIAL
BUS (USB) PORT

USB is the most common type of computer port used in today's


computers. It can be used to connect keyboards, mice, game
controllers, printers, scanners, digital cameras, and removable
media drives, just to name a few. With the help of a few USB
hubs, you can connect up to 127 peripherals to a single USB port
and use them all at once. USB is also faster than older ports, such
as serial and parallel ports.
BASIC PARTS OF PERSONAL COMPUTER
NAME DESCRIPTION

PS/2 PORT

PS/2 is a type of port used by older computers for connecting


input devices such as keyboards and mice. The port was
introduced with IBM's Personal System/2 computer in 1987
(which was abbreviated "PS/2"). In the following years, the PS/2
port became the standard connection for keyboards and mice in
all IBM compatible computers.

If you are using a PS/2 device, it is best to turn off the computer
before connecting or unplugging a keyboard or mouse.
BASIC PARTS OF PERSONAL COMPUTER
NAME DESCRIPTION

IBMTRACK POINT

The TrackPoint is IBMs name for the stick that sits between the g,
h and b keys of the keyboard. It is used as a pointing device and
hence as an alternative to an external mouse or a touchpad.
BASIC PARTS OF PERSONAL COMPUTER
NAME DESCRIPTION

TOUCH PAD

A touchpad or trackpad is a pointing device featuring a tactile


sensor, a specialized surface that can translate the motion and
position of a user's fingers to a relative position on the
operating system that is outputted to the screen. Touchpads are
a common feature of laptop computers, and are also used as a
substitute for a mouse where desk space is scarce. Trackpad are
also available as detached accessories.
BASIC PARTS OF PERSONAL COMPUTER
NAME DESCRIPTION

TABLET PEN
(STYLUS)

A computer input device that enables a user to hand-draw


images, animations and graphics, similar to the way a person
draws images with a pencil and paper
BASIC PARTS OF PERSONAL COMPUTER
NAME DESCRIPTION

TOUCH SCREEN

An electronic visual display that the user can control through


simple or multi-touch gestures by touching the screen with a
special stylus/pen and-or one or more fingers.
BASIC PARTS OF PERSONAL COMPUTER
NAME DESCRIPTION

PRINTER

A printer is any device that prints text or illustrations on paper.


Categories of printer:
BASIC PARTS OF PERSONAL COMPUTER
NAME DESCRIPTION

COMPUTER
SPEAKER/MULTI-
MEDIA

These are speakers external to a computer, that disable the


lower fidelity built-in speaker. They often have a low-power
internal amplifier. The standard audio connection is a 3.5 mm
(approximately 1/8 inch) stereo phone connector often color-
coded lime green (following the PC 99 standard) for computer
sound cards.
Basic Computer Troubleshooting
COMPUTER FREEZES OR LAGS

Press the Ctrl & Alt & Del keys on your keyboard. Task Manager will pop up.
In the Task Manager, click the Applications tab.
Highlight the “not responding” program/s with the status 'Not Responding'
and choose End Task.
Click “Yes” to confirm your action.
Do this for all programs that are not responding.
If the above steps failed, restart your computer
If you cannot shutdown/restart your computer, then hold down the power
button on the machine until it forcibly turns off. Wait a few seconds and
then turn it back on again.
You may unplug your computer,
Plug it again
Switch it on.
If you cannot resolve the issue, contact IT Office Helpdesk through
telephone numbers (072) 607-6543, 607-6529
Basic Computer Troubleshooting
NO POWER
Check if all the cables are securely plugged into the back of the machine and the
monitor.
Check if the power cables are plugged into a power socket and the socket has been
turned on.
Try using a different power socket
If you are using a power extension, replace the extension or plug the power cable
directly into a power socket in the wall.
Try to replace the power of your computer.
Check all the light indicator in the system unit:
o If there are lights on the case but not the monitor, then it's probably a monitor
issue.
o If there are lights on the monitor but not the case, then it's probably a machine
issue.
o If there are no lights on anything, then it may be possible there is a local power
cut.
With laptops, try removing the power cable and the battery. Hold down the power
button for about ten seconds, and then plug the battery and power cable in again.
Press the power button to see if it switches on.
If you cannot resolve the issue, contact IT Office Helpdesk through telephone
numbers (072) 607-6543, 607-6529
Basic Computer Troubleshooting

NO DISPLAY ON THE MONITOR/SCREEN

Check if both the computer and monitor are on.


Check if the monitor is securely plugged into the computer.
Check if the power cable is firmly plugged into the monitor.
Some computers have multiple display ports, so make sure you have plugged the
monitor into the correct one. Try each one in turn, switching the monitor off
then on in between moves.
Check the brightness & contrast levels of the monitor via the menu button, to
make sure it has not been set too dark.
Move the mouse or press any key on the keyboard to make sure the screensaver
is not on or that the computer is not on standby, hibernation/sleep mode.
If you cannot resolve the issue, contact IT Office Helpdesk through telephone
numbers (072) 607-6543, 607-6529
Basic Computer Troubleshooting

NON-SYSTEM DISK OR DISK ERROR

Remove any floppy disks, CD/DVD discs and USB memory sticks or external hard
drives and try booting up again.
If you hear unusual noise, power off the computer.
If you cannot resolve the issue, contact IT Office Helpdesk through telephone
numbers (072) 607-6543, 607-6529
Basic Computer Troubleshooting

KEYBOARD/MOUSE ERROR

Check if the keyboard/mouse is firmly plugged into the correct ps2/usb port of
the computer.
Try to unplug the mouse or the keyboard, then reinsert it back into computer.
Try to plug your USB keyboard/mouse into a different USB socket.
Replace the keyboard/mouse.
Press Caps Lock and/or Num Lock on your keyboard, if the indicators did not
light up, your keyboard might be busted.
If you are using a wireless keyboard/mouse, try pressing the reset button on the
device or replace the batteries.
If you cannot resolve the issue, contact IT Office Helpdesk through telephone
numbers (072) 607-6543, 607-6529
Basic Computer Troubleshooting
BLUE SCREEN OF DEATH

Windows may automatically restart after displaying a blue screen, as shown


below. You may also get a Windows startup menu upon reboot. Choose 'Start
Windows Normally'.

If Windows hasn't automatically restarted after displaying a blue screen, force


restart your computer. If your computer has restarted, select the “start windows
normally.
If you cannot resolve the issue, contact IT Office Helpdesk through telephone
numbers (072) 607-6543, 607-6529
Basic Computer Troubleshooting
WINDOWS DOES NOT START SUCCESSFULLY OR REPEATEDLY DISPLAYS BLUE
SCREEN

When you turn on the computer, press the F8 key on your keyboard repeatedly
until you get a Windows startup menu. Choose 'Last Known Good
Configuration', which will try and load Windows with the settings that last
worked successfully.
Run system restore.
System Restore is a feature of Windows can restore your machine to an earlier
point or from the time of last known configuration or before the time before you
started experiencing problems.
System Restore will not delete any of your personal files or documents.
To acces System Restore,
Go to: Start -> All Programs -> Accessories -> System Tools -> System Restore.
Choose a date and restore point that you would like Windows to restore to. You
should choose a date that is before the time you started experiencing the
problems. If you cannot resolve the issue, contact IT Office Helpdesk through
telephone numbers (072) 607-6543, 607-6529
Basic Computer Troubleshooting
CANNOT BOOT INTO WINDOWS

In Windows Vista/7: Press F8 repeatedly at boot until you get the Windows
startup menu. One of the entries in the menu is 'Repair your computer'. This
may also be shown automatically as an option if Windows failed to start
correctly last time around:

In Windows XP: Press F8 repeatedly at boot until you get the Windows startup
menu. Choose 'Safe Mode with Command Prompt. You will need to type in a
local administrator username and password. Then type in:
%systemroot%\system32\restore\rstrui.exe and press return.

If you cannot resolve the issue, contact IT Office Helpdesk through telephone
numbers (072) 607-6543, 607-6529
Basic Computer Troubleshooting

CANNOT LOGIN TO WINDOWS

Check the Caps Lock or Num Lock.


Check if your typing the right by typing it into the username box or in notepad or
word. This will allow you to see what you are typing.
Check that the 'Logon to' box shows the right domain (example cs_mdom or this
computer).
Check if the network cables are plugged securely.
If you cannot resolve the issue, contact IT Office Helpdesk through telephone
numbers (072) 607-6543, 607-6529
Basic Computer Troubleshooting

CANNOT ACCESS THE INTERNET OR WEB BROWSING IS SLOW/INTERMITTENT

Check if all the Internet peripherals are plugged securely.


Turn off or reset your modem and router. Count from 1 to 15 before turning on.
Restart your computer.
Call your Internet Service Provider.
For slow internet access, upgrade your Internet subscription example: from 512
kbps to 1 mbps or higher or from DSL to lease line.
For wireless internet, position your modem/router in an open area or a place
where there is better internet signal.
If you cannot resolve the issue, contact IT Office Helpdesk through telephone
numbers (072) 607-6543, 607-6529
Basic Computer Troubleshooting

CANNOT ACCESS E-MAIL

Check the Caps Lock or Num Lock.


Check if your typing the right by typing it into the username box or in notepad or
word. This will allow you to see what you are typing.
If you cannot resolve the issue, contact IT Office Helpdesk through telephone
numbers (072) 607-6543, 607-6529
Basic Computer Troubleshooting

ISSUES WITH MICROSOFT OFFICE

For Office 2007, run the Microsoft Office Diagnostics tool:


o Click on Start -> All Programs -> Microsoft Office -> Microsoft Office Tools ->
Microsoft Office Diagnostics.
o Click on Continue to start the tests and repair any problems found.
For Office 2010, run the Repair tool:
o Click on Start -> Control Panel -> Programs & Features (or Add/Remove
Programs in Windows XP).
o Click on 'Microsoft Office Professional Plus 2010' and then click on the Change
button in the toolbar.
o Choose Repair and click on Continue.
If you cannot resolve the issue, contact IT Office Helpdesk through telephone
numbers (072) 607-6543, 607-6529
Basic Computer Troubleshooting
SLOW COMPUTER
Close other running programs or applications.
Restart your computer.
Scan for viruses and malware.
Free up hard disk Space by deleting unnecessary files and applications.
Run a disk scan In My Computer, right click on the C: drive icon and choose Properties.
Click on the Tools tab and then click on the Check Now button:
Tick the box next to 'Automatically fix file system errors' and 'Scan for and attempt recovery of bad
sectors'. Then click on Start:
You may get a warning that Windows can't check the disk while it's in use. It will ask you if you want
to schedule a check the next time your restart your computer. Click on 'Schedule disk check' and
restart your computer. This scan may take a while to complete:
Defragment Your Hard Disk
Click on Start -> All Programs -> Accessories -> System Tools -> Disk Defragmenter.
Click on the Analyze button to allow Windows to check if the disk needs to be defragmented.
If Windows reports that the disk needs to be defragmented, click on the Defragment button. This
may take some time to complete. Do not use your computer while defragmenting:
Upgrade your hardware or buy a new computer
Reinstall Windows
If you cannot resolve the issue,
contact IT Office Helpdesk through telephone numbers (072) 607-6543, 607-6529
Local Area Network (LAN)

A local area network (LAN) is a computer network that


interconnects computers within a limited area such as a home,
school, computer laboratory, or office building, using network
media.[1] The defining characteristics of LANs, in contrast to wide
area networks (WANs), include their smaller geographic area, and
non-inclusion of leased telecommunication lines.
Wiring Pattern

Straight-Through Ethernet Cable


Wiring Pattern

Crossover
HOW TO KEEP COMPUTER in GOOD WORKING CONDITION?

KEEP YOUR COMPUTER CLEAN PHYSICALLY.

o Clean the keyboard

1. Unplug the keyboard from the USB or PS/2 port. If the keyboard is plugged
into the PS/2 port, shut down the computer first.

2. Turn the keyboard upside down and gently tap remove dirt.

3. Use a can of compressed air to clean between the key or vacuum cleaners.

4. Moisten a cotton cloth with rubbing alcohol and wipe the dirt on the keys

5. Do not pour alcohol (or any other liquid) directly onto the keys. If you
accidentally spill on the keyboard, shutdown the computer, turn the keyboard
upside the down to drain
the liquid. If the liquid is very sticky, wash it with water. Let dry for two days or
you may use hair dryer.
HOW TO KEEP COMPUTER in GOOD WORKING CONDITION?

KEEP YOUR COMPUTER CLEAN PHYSICALLY.

o Clean the monitor

1. Turn off the computer.

2. Unplug the monitor from the power.

3. Use a soft, clean cloth moistened with water to wipe the screen clean.

4. Do not use glass cleaner.

o Keep the computer cool. Place your computer open desk/area.


o Shutdown your computer properly.
o When not in use, unplug your computer.
o Cover it with customized computer cover to protect it from dust and dirt.

o If you have further questions, contact IT Office Helpdesk through telephone numbers
(072) 607-6543, 607-6529
HOW TO KEEP COMPUTER in GOOD WORKING
CONDITION?

PROTECT YOUR COMPUTER AGAINST MALWARE AND VIRUSES


o Install an anti-virus.
o Install a firewall.
o Avoid visiting un-trusted sites especially porn sites.
o Install updated software patches/updates.
o Do not open unsolicited e-mail, ads and pop-ups
o Backup your computer. You may use external hard drive, cd/dvd
or online backup services
o Be smart.
o If you have further questions, contact IT Office Helpdesk through
telephone numbers (072) 607-6543, 607-6529
AVOIDING STRAIN AND INJURY
 Make sure that your chair is comfortable. Use chairs specially designed to
support the lower back and promote good posture.
 Place the keyboard in a position that allows you to keep your wrists straight
and relaxed to avoid wrist strain. Use ergonomic keyboard designed to minimize
wrist strain.
 Place the mouse right next to the keyboard.
 Use mouse pad with wrist pad to avoid wrist strain.
 Place the monitor at a comfortable distance preferably 20 to 40 inches away
from your eyes. It should also be at eye level or slightly lower.
 Take frequent breaks:
 Look away from the monitor every once in a while.
 Close your eyes for two minutes and look on something green to relax your
eyes.
 Stand up and walk around.

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