Advent of Artificial Intelligence in Business: by Danish Jain

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Advent of Artificial Intelligence in Business

By Danish Jain

Overview

1. The Current Landscape of AI Consulting


2. IBM’s AI Strategy
3. Future Outlook
4. Implications for Deloitte
The Current Landscape of AI Consulting

• Artificial Intelligence plays a crucial role in the business development, study and analysis, and providing result
oriented actionable insights to consultants and managers of the new age.

• AI denotes a new era of business which allows to give personalized treatment to each and every customer,
enhance customer engagement, demand forecasting, budgeting, customer retention and integrated marketing
communications.

• New technology empower firms with insights that might not be visible or analyzed by a human mind because
through smart algorithms, data is transformed to information and then to knowledge which when applied to
businesses and trusted clients, sustainable results are acquired and long term relationships are formed.

• Data management, preparation, evaluation, visualization and implications are the fundamentals driving the
technological landscape in the market.
IBM’s AI Strategy

• IBM provides new age solutions to businesses to increase productivity, to help them gain competitive advantage, handle
data which is increasing not only by volume, but also by velocity and variety.

• IBM Cloud Private platform and IBM’s Watson Technology have helped and will help many firms achieve excellence in terms
of operations, demand forecasting, customer relationships and overall satisfaction.

• Not only anomalies are reduced but security is ensured with respect to invaluable data of any firm. Issues are resolved
before they try to hinder operations.

• IBM is aware of the job loss of many people, that is why the company ensures training and up-skilling of individuals, so
that they are in pace with the evolving technology.

• Predictive and Prescriptive analytics help a wide range of industries like Food and Beverages, Agriculture, Oil and Gas,
Automotive, and departments like Supply Chain and Logistics, Marketing and Customer Relationship Management.

• IBM’s acquition of cloud services, operation agencies, support organisations and many more suggest that the company is
tapping on every sector to deal with problems with its technology.
Future Outlook and Implications for Deloitte

• Artificial Intelligence along with other emerging technologies like Blockchain, IoT, Augmented and Virtual
Reality, will be essential to shape the way of businesses across industries.

• Deloitte, being a Platinum Partner of IBM, will leverage IBM’s technology, and its own knowledge and
expertise across nations to tackle problems that businesses suffer from.

• Like IBM helped with Maersk to change the overall outlook of the shipping industry by giving birth to
TradeLens (a Blockchain powered shipping system), similarly Deloitte can tap onto the consulting industry
and give a new shape to it with the help of new technologies.

• Focus on analytics management, customer experience, cloud and digital services, security and support,
Deloitte should embrace technology to help firms build a better place for individuals.
Thank You

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