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    Mmugm: Technology and Operations Management

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    Kevin Eka Putra
    This document discusses frameworks for analyzing a firm's business environment and operations, including Porter's value chain model. It examines how a firm's infrastructure and primary/support activities work together to create value. Additionally, it explores how information systems can support organizations and functions across multiple levels, as well as create new opportunities for growth through digital technology. The document provides overviews of key operations and competitive strategy concepts.

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    Mmugm: Technology and Operations Management

    Uploaded by

    Kevin Eka Putra
    16 views13 pages
    This document discusses frameworks for analyzing a firm's business environment and operations, including Porter's value chain model. It examines how a firm's infrastructure and primary/support activities work together to create value. Additionally, it explores how information systems can support organizations and functions across multiple levels, as well as create new opportunities for growth through digital technology. The document provides overviews of key operations and competitive strategy concepts.

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    Original Title

    190810-MMUGM, TOM Overview

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    This document discusses frameworks for analyzing a firm's business environment and operations, including Porter's value chain model. It examines how a firm's infrastructure and primary/support activities work together to create value. Additionally, it explores how information systems can support organizations and functions across multiple levels, as well as create new opportunities for growth through digital technology. The document provides overviews of key operations and competitive strategy concepts.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    16 views13 pages

    Mmugm: Technology and Operations Management

    Uploaded by

    Kevin Eka Putra
    This document discusses frameworks for analyzing a firm's business environment and operations, including Porter's value chain model. It examines how a firm's infrastructure and primary/support activities work together to create value. Additionally, it explores how information systems can support organizations and functions across multiple levels, as well as create new opportunities for growth through digital technology. The document provides overviews of key operations and competitive strategy concepts.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    of 13

    MMUGM

    www.wahyusardjono.com
    [email protected]

    Technology and Operations Management


    Firm’s Environment
    Government
    Financial Global
    Community Community

    Suppliers The Customers


    Firm
    Labor
    unions Competitors
    Stockholders
    Source : Mc. Leod
    or owners 2-2
    a Value Chain
    Firm Infrastructure

    Ma
    Support Human resource management

    rgi
    Activities Technology development

    n
    Procurement
    Inbound Operations Outbound Marketing Service
    and

    in
    logistics logistics

    rg
    sales

    Ma
    Primary Activities 2-3
    Source : Michael E. Porter
    IS Framework for Business Environment
    Source : Mc. Leod

    04/09/20 4
    IS Support an Organization Level

    04/09/20 MMSI, Wahyu Sardjono 2010 5


    Porter’s Value Chain Model Implementation
    Competitive Strategy Concepts
    Digital Technology Creates New Levers for Growth and
    Improved Performance
    What Operations Managers Do

    Basic Management Functions

    ▶ Planning
    ▶ Organizing
    ▶ Staffing
    ▶ Leading
    ▶ Controlling
    IS that function among multiple organizations

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