TTBS Sip Final

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ANALYZING THE PARTNER #TimeToDoBig

MANAGEMENT SYSTEM AND


LEAD GENERATION
MECHANISM AT TATA TELE
BUSINESS SERVICES

•PRESENTED BY :-
• VAIBHAV CHAURASIA
CORPORATE MENTOR FACULTY MENTOR • MARKETING B
-Mr. AMIT GAVHALE -PROF. Dr DEEPAK SINGH •PGMB1950
-PARTNER MANAGER -CHAIR PERSON OF TRANING AND
PLACEMENT, JIM NOIDA
-TTBS
About the TELECOM INDUSTRY
#TimeToDoBig

• In India, Telecommunication industry is 2nd largest all over the world due
to large no. of telephone users
• The number of internet subscribers in the country increased at a CAGR
of 45.74 per cent during FY06-FY19 to reach 636.73 million in 2018-19
• Gross revenue of the telecom sector stood at Rs 61,535 crore (US$ 8.93
billion) during April-June 2019
• Government of India has launched the national broadband mission with
an aim to provide broadband access to all villages by 2022

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ABOUT THE COMPANY
MD & CEO – MR. SRINATH NARASIMHAN

•Tata Tele Services limited is an organization based in Mumbai,


Maharashtra, India #TimeToDoBig

•It is a public company & is a subsidiary of Tata group


•It was founded by Mr. RATAN TATA in 1996
•It is country’s biggest enabler of connectivity & communication solutions
for businesses. It provides various services such as connectivity,
collaboration, cloud, security, IOT & marketing solutions by dealing in B2B
& B2C segments
•Its main aim is to provide business customers with high tech services to
make their work effective & efficient.

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• BSNL
#TimeToDoBig
• Airtel
• MTNL
• Reliance
• Vodafone Idea

TTBS COMPITETOR
SWOT ANALYSIS
#TimeToDoBig

STRENGTH WEAKNESS
• Major focus in only Maharashtra
• 140,000+ / 20000+ km Optical Fiber • Major marketing done through only
• 2,000+ Strong / 200+ Enterprise Team channel partners
• 250,000+ / 11000+ Business Customers • Major sales done through the channel
• 160,000+ / 45000+ PM Field Visits partners.
• 60,000+ / 17500+ Connected Buildings
• 800+ / 200 Partners
• 1,600+ / 650+ Channel Team
• 60+ / 14+ Cities Present

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SWOT ANALYSIS #TimeToDoBig

OPPORTUNITIES THREATS
• Digital India Program by the Government • A rapidly changing regulatory and
of India and focused towards digital economic environment may be
initiatives by various enterprises have detrimental for realizing the telecom
spawned new opportunities sector’s growth potential
 
• Investments in Digital Transformation by • Entry of new operators ,disruptive
SME’s and increasing use of heavy product and pricing strategies by new and
applications are driving demand for existing operators may lead to
higher bandwidths combined with secure tremendous financial strain in the short to
and robust connectivity medium term

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ORGANIZATION STRUCTURE OF TTBS
#TimeToDoBig

MD
&CE
O

VICE
PRESIDENT

REGIONAL HEAD

ZONAL HEAD

• CHANNEL
PARTNER MANAGER
7
PARTNERS
Product Portfolio #TimeToDoBig

IoT Solutions Marketing Solutions Security Solutions


Connectivity Collaboration Cloud And SaaS

 Audio & Web  Infra as a Service *  Asset Management  Call Register  DDoS
 Content Delivery Conferencing Services (CRS)
Network  Software as a  vUTM
 Document  Fleet Management  Digital Survey
 Internet Leased Management Service *
 Security as
Line System  Hosted IVR
 International  School Bus Tracking a Service
 L2 Multicast  Live Chat
Bridging Services
 Leased Line  SMS Solutions
 Workforce Tracking
 MPLS VPN
 Toll Free Services
 PRI
 SIP

36%+ share in Internet Leased Line |


JOB TITLE – BUSINESS DEVLOPMENT INTERN
INTERNSHIP DURATION – 2 Months ( 15 April 2020 to 15 June 2020)
INTERNSHIP LOCATION - WORK FROM HOME
#TimeToDoBig

INTERNSHIP JOB ROLE

• Business Development – Development of Channel and Associate


Partners
• Engaging and Appointing Channel Partners/Associate Partner
• Data collection & Analysis
• Interaction with channel partner and associate partners

The main work is to generate leads for company through various channels by
marketing their services & Other work is to get customers data collection for
analysis. Through the main aim will be to learn business development strategies &
way to generate leads through its implementations
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INTERNSHIP PHASES
#TimeToDoBig
•Week 1 > L1 training
•Week 2 > L2 training
•Week 3,4,5 and 6 > collection of data and started
calling for Associate partners week by week (20-25 calls
per day )
•Week 7 and 8 > follow up with interested clients and
pending calls ( who told that call us in next month or
next week )

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METHODOLOGY OF STUDY
• Methodology of study is primary and secondary
both #TimeToDoBig

• Analysis done on the descriptive basis


•I have called more than 500+ Pune based SME’s
during the whole internship to be Associate
partner of the company
•275+ calls were connected and 9% of them
interested to be TTBS AP

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Analysis about the TTBS and its services
#TimeToDoBig

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BUSINESS ACCOUNT AS PER TURN OVER
#TimeToDoBig

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Business categories of SME’s
#TimeToDoBig

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RESPONSES OF CLIENTS
#TimeToDoBig

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FINDINGS
• Telecom sector is still on a boom as their have
#TimeToDoBig
not really been affected by the COVID-19
scenario
• 12% of SME’s wanted to work after covid-19
• Telecom industry is helping everyone in remote
work and work from home
• Medium enterprises are more interested to be AP
of TTBS

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SUGGESTIONS
#TimeToDoBig

• TTBS is facing loss since last 5 years therefore TTBS should more focus on direct sale
and service .They should cut or decrease mediator profit so that they could earn more
profit
• Only in pune 20% of related SME’s don’t know about the TTBS and 52% are don’t
know about its any of the services and 71% SME’s were not interested to be associate
partner. So company should more focus on marketing
• Preferences of Buyers in B2B have more on online search for services, so company
should have to invest in search engine marketing
• One of the client told that TTBS service prices are higher than the local services
provider therefore they should think about their pricing strategy also.
• System integrators (17%)and LAN service provider (8%) are not interested ,so
company should more focus on them.
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LEARNINGS :-
• I learned about the telecom industry how they work #TimeToDoBig
• learned business development
•learned about the tele marketing
• My industry mentor trained me to how you can pitch
clients, he told me that in B2B you should talk about
the logics and profit of your customers (AP)
• Learned what to say and what to ask to create
interest, handle objections, and close the sale.
#TimeToDoBig

THANK YOU

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