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Technology-Enabled Communication: Introducing

This document discusses tools for constructing, presenting, transmitting, and collaborating on messages using technology. It covers planning tools like outlining and project management. It also discusses gathering information using communications, databases, and RSS feeds. Analysis and organization tools include spreadsheets, graphics, and outlining. Writing tools include word processing, spelling/grammar checkers, and reference tools. Presentation software, printers, and displays are used to present messages. Transmission channels include phones, email, fax, and multimedia. Collaboration tools exist for asynchronous uses like email and discussion boards, and synchronous uses like video conferencing and meeting systems.

Uploaded by

Arun Suresh
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© Attribution Non-Commercial (BY-NC)
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
0% found this document useful (0 votes)
28 views

Technology-Enabled Communication: Introducing

This document discusses tools for constructing, presenting, transmitting, and collaborating on messages using technology. It covers planning tools like outlining and project management. It also discusses gathering information using communications, databases, and RSS feeds. Analysis and organization tools include spreadsheets, graphics, and outlining. Writing tools include word processing, spelling/grammar checkers, and reference tools. Presentation software, printers, and displays are used to present messages. Transmission channels include phones, email, fax, and multimedia. Collaboration tools exist for asynchronous uses like email and discussion boards, and synchronous uses like video conferencing and meeting systems.

Uploaded by

Arun Suresh
Copyright
© Attribution Non-Commercial (BY-NC)
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
You are on page 1/ 34

CHAPTER 18

introducing
Technology-enabled
Communication
Tools for Constructing Messages

1
Planning 3
Analyzing and
Organizing

2
Collecting
Information
4
Writing

Tools for Constructing Messages


1 PLANNING

Outlining or Brainstorming
Project Management
P e r s o n a l I n f o r m a ti o n M a n a g e r s
O u t l i n i n g o r B ra i n sto r m i n g
Project Management
Personal Information Managers
Wireless PIM
2 Gathering and Collecting
Information

Communications/Push
Database
Push Technologies

• Filtered Channels
• my.yahoo.com
• my.msn.com
• Company portals
• Personal Agents
• Google news alerts
• Journal alerts
• Aggregators (RSS)
12
Aggregator: FeedReader

13
3 ANALYZING AND ORGANIZING

Statistics
Spreadsheet
Graphics
Outlining or Brainstorming
Graphics from Data Mining

Courtesy of Omniviz
4 WRITING
Word Processing/Voice Recognition
Spelling Checker/Thesaurus
Grammar and Style Checker
Reference
Graphics and Drawing
Editing/Revising Features
• Insert/Delete
• Move/Copy
• Search/Replace
• Calculating/Sorting
• Tables
• Hidden Text or Remarks
• Hyphenation
• Formatting/Styles
Smart Art Tool in Word 2007
Information Rights Management
(IRM)

25
Tools for Presenting Messages
• Software (print and digital)
– Desktop Publishing
– Word Processors
– Web Authoring Tools
– Portable Document Publishers
• Hardware
– Printers
– Computer Displays

26
Tools for Transmitting Messages
Channel
Characteristic Physical Tool
 Oral Messages  Mobile Phones
Voice Message Systems
 Sound Files/Internet Phones
Visual Messages  Paper
 Electronic Mail
Facsimile (Fax)
HTML Documents
Text and Instant Messaging
Combinations  Videoconferencing
Smart Phones/Video Email
Video Instant Messaging
Multimedia Blogs
Compound Documents

27
Tools for Collaboration
Form Tools
• Asynchronous Word Processing
Electronic Mail
Discussion Tools (blogs, wikis, and threaded
discussions)
Groupware

• Synchronous Face-to-face Meeting Systems


Distributed Meeting Systems

28
Word Add-in to Remove Hidden Data
View WordPerfect Office X3 Demo on Feature for Removing Meta Data
30
Examples of Synchronous Collaboration Tools

• Face-to-Face Tools
– ThinkTank
– Polycom
– VTEL
• Distributed and Web-based Tools
– WebEx
– Groove/Microsoft Office Live Meeting
– GoToMeeting
Future Technologies
Near Term
• Miniaturization of hardware
• Extended battery life
• Growth of Internet TV and video
• Improved email
• Explosion of web services and mash ups
• Growth of social networking
Future Technologies
Longer Term
• Adaptive computing
• Machine learning
• Natural language searching
• Effective use of social networking
“Machines should work. People
should think.”

--a motto attributed to IBM

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