Technology-Enabled Communication: Introducing
Technology-Enabled Communication: Introducing
introducing
Technology-enabled
Communication
Tools for Constructing Messages
1
Planning 3
Analyzing and
Organizing
2
Collecting
Information
4
Writing
Outlining or Brainstorming
Project Management
P e r s o n a l I n f o r m a ti o n M a n a g e r s
O u t l i n i n g o r B ra i n sto r m i n g
Project Management
Personal Information Managers
Wireless PIM
2 Gathering and Collecting
Information
Communications/Push
Database
Push Technologies
• Filtered Channels
• my.yahoo.com
• my.msn.com
• Company portals
• Personal Agents
• Google news alerts
• Journal alerts
• Aggregators (RSS)
12
Aggregator: FeedReader
13
3 ANALYZING AND ORGANIZING
Statistics
Spreadsheet
Graphics
Outlining or Brainstorming
Graphics from Data Mining
Courtesy of Omniviz
4 WRITING
Word Processing/Voice Recognition
Spelling Checker/Thesaurus
Grammar and Style Checker
Reference
Graphics and Drawing
Editing/Revising Features
• Insert/Delete
• Move/Copy
• Search/Replace
• Calculating/Sorting
• Tables
• Hidden Text or Remarks
• Hyphenation
• Formatting/Styles
Smart Art Tool in Word 2007
Information Rights Management
(IRM)
25
Tools for Presenting Messages
• Software (print and digital)
– Desktop Publishing
– Word Processors
– Web Authoring Tools
– Portable Document Publishers
• Hardware
– Printers
– Computer Displays
26
Tools for Transmitting Messages
Channel
Characteristic Physical Tool
Oral Messages Mobile Phones
Voice Message Systems
Sound Files/Internet Phones
Visual Messages Paper
Electronic Mail
Facsimile (Fax)
HTML Documents
Text and Instant Messaging
Combinations Videoconferencing
Smart Phones/Video Email
Video Instant Messaging
Multimedia Blogs
Compound Documents
27
Tools for Collaboration
Form Tools
• Asynchronous Word Processing
Electronic Mail
Discussion Tools (blogs, wikis, and threaded
discussions)
Groupware
28
Word Add-in to Remove Hidden Data
View WordPerfect Office X3 Demo on Feature for Removing Meta Data
30
Examples of Synchronous Collaboration Tools
• Face-to-Face Tools
– ThinkTank
– Polycom
– VTEL
• Distributed and Web-based Tools
– WebEx
– Groove/Microsoft Office Live Meeting
– GoToMeeting
Future Technologies
Near Term
• Miniaturization of hardware
• Extended battery life
• Growth of Internet TV and video
• Improved email
• Explosion of web services and mash ups
• Growth of social networking
Future Technologies
Longer Term
• Adaptive computing
• Machine learning
• Natural language searching
• Effective use of social networking
“Machines should work. People
should think.”