Chapter 5.information System Managin The Digital Firm Fifteenth Edition
Chapter 5.information System Managin The Digital Firm Fifteenth Edition
Chapter 5.information System Managin The Digital Firm Fifteenth Edition
Chapter 5
IT Infrastructure and
Emerging Technologies
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Defining IT Infrastructure
• The shared technology resources that provide the
platform for the firm’s specific information systems
applications
• Set of hardware and software required to operate an
enterprise
• Set of firm-wide services including:
– Computing platforms providing computing services
– Physical facilities management services
– IT management, education, and other services
• “Service platform” perspective
– More accurate view of value of investments
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Technology Drivers of Infrastructure
Evolution (1 of 2)
• Moore’s law and microprocessing power
– Computing power doubles every 2 years
– Nanotechnology
• Law of Mass Digital Storage
– The amount of data being stored each year doubles
• Metcalfe’s Law and network economics
– Value or power of a network grows exponentially as a
function of the number of network members.
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What Are the Components of IT
Infrastructure?
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Operating System Platforms
• Corporate servers
– Windows Server
– Unix
– Linux
• Client level
– Microsoft Windows
– Android, iOS, Windows 10 (mobile/multitouch)
– Google’s Chrome OS (cloud computing)
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Enterprise Software Applications
• In 2016, firms spend $321 billion on software for
enterprise applications
• Largest providers: SAP and Oracle
• Middleware providers: IBM, Oracle
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Consulting and System Integration Services
• Even large firms do not have resources for full range of
support for new, complex infrastructure
• Leading consulting firms: Accenture, IBM Global
Services, HP, Infosys, Wipro Technologies
• System integration: ensuring new infrastructure works
with legacy systems
• Legacy systems: older TPS created for mainframes that
would be too costly to replace or redesign
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What Are the Current Trends in Computer
Hardware Platforms? (3 of 4)
• Cloud computing
– On-demand computing services obtained over
network
▪ Infrastructure as a service (IaaS)
▪ Software as a service (SaaS) Google Apps
▪ Platform as a service (PaaS)
– Cloud can be public or private
– Allows companies to minimize IT investments
– Drawbacks: Concerns of security, reliability
– Hybrid cloud computing model
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What Are the Current Computer Software
Platforms and Trends? (1 of 3)
• Linux and open-source software
– Produced by community of programmers
– Examples: Apache web server, Mozilla Firefox
browser, OpenOffice
– Linux
• Software for the web: Java, HTML, and HTML5
– Java Virtual Machine
– Web browsers
– HTML and HTML5
– Ruby and Python
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What Are the Current Computer Software
Platforms and Trends? (2 of 3)
• Web services and service-oriented architecture
– Web services
– XML: Extensible Markup Language
– SOA: service-oriented architecture
▪ Set of self-contained services that communicate
with one another to create a working software
application
▪ Software developers reuse these services in other
combinations to assemble other applications as
needed
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Copyright
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