Human Resource Management

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Human Resource Management

 You have decided to start a business to purchase


old fashioned antique cars and selling to the
selected customers after renovation and
overhauling. The target customers are all over the
country, extremely rich individuals with a
classical taste. Do you think it is viable business,
if yes Why? And if not Why not?
IMPORTANCE OF HRM
 Our world is an organizational world. We are surrounded by
organizations and we participate in them as members,
employees. Most of our life is spent in organization, and they
supply the goods and services on which we depend to live.
Organizations on the other hand depend on people, and without
people, they would disappear.

People are important assets of an organization.
 Success of an organization depends upon people.
 People’s performance depends upon careful attention to them.
HUMAN RESOURCE MANAGEMENT
Involves the productive use of people in
achieving
 the organization's strategic Objectives
 the satisfactions of individual employees
needs.

“ HRM is the management function that


deals with recruitment, orientation,
training, development, compensating and
firing of employees.”
COMPONENTS OF A HRM SYSTEM

Human
Human Resource Career
Career Compensation
Resource Compensation &
&
Planning
Planning Development
Development Benefits
Benefits

Performance
Performance
HRM
HRM Management
Recruitment
Recruitment Management

Selection Training/
Training/
Selection Orientation
Orientation Development
Development
Recruitment
RECRUITMENT
 refers to the process of attracting, screening, and
selecting a qualified person for a job.
There should be
 Total quality recruitment’

 ‘zero defects recruitment’


RECRUITMENT
SOURCES;
 using appropriate media

a. local or national newspapers

b. Employment agency

c. specialist recruitment media

d. job centers

METHODS:
 Internal Advertisement

 External Advertisement
EMPLOYEE TESTING AND
SELECTION
SELECTION
 Process of choosing the best and the right candidate
for the position for the vacancy and for the
organization.
 It requires the candidate should possess skills,
abilities, knowledge, eligibility, qualification and
many more.
 The scheme used for optimally staffing the
organization
TOOLS OF SELECTION PROCESS
 1. Announcement of the job position

2. Acceptance of the application forms

3. Screening tests of the candidates ( minimum requirement)

4. Screening of the application

5. Written tests / Process of examination

6. Employment face to face interview

7. Medical process

8. Letter of appointment
Orientation
ORIENTATION
 Definition
 Introduction of new
employee to their
job, their colleague
and the organization.
 Types
 Formal
 Informal
EXAMPLES

 Names & titles of key executives.


 Employees title & department.
 Vacations
 Rest break
 Over view of production process.
 Company policies & rules.
 Disciplinary regulations
Training
TRAINING
 Training represents
activities that teach
employees how to
better perform their
jobs.

 The process of
teaching new
employees the basic
skills they need to
perform their job.
TRAINING
 Process of altering human behavior and attitude
in a way that increase probability of goal
attainment.
 Planned activity conducted after a thorough need
analysis and target at certain competencies, most
important it is to be conducted in a learning
atmosphere.
BENEFITS OF TRAINING

 Improves profitability.
 Improves the job knowledge & skills.
 Improves morale of work force.
 Helps in understanding & carrying out
organizational policies.
 More efficient problem solving & decision making.
 Adjust to change.
 Increases job satisfaction.
EMPLOYEE TRAINING METHODS

 On the job.
 Job rotation.
 Mentoring &
coaching.
 Work books &
manuals.
 Class room lectures.
DEVELOPMENT

Development concerns itself with


preparing people for future assignments
and responsibilities.
EXAMPLE
 At Goodyear employees are expected to
mandatorily attend training program on
presentation skills however they are also free to
choose a course on ‘perspectives in leadership
through literature’. Whereas the presentation
skills program helps them on job(Training) the
literature based program may or may not help
them directly but future oriented (development).
PERFORMANCE APPRAISALS
AND MANAGING CAREER
EMPLOYEE PERFORMANCE
MANAGEMENT

 Performance management is a process used


within organization to establish and evaluate
an individual’s job performance to achieve
goals and objectives.
THE PROCESS IN PERFORMANCE APPRAISALS

 Establishing performance goals and standards


 Measuring actual performance.
 Comparing actual performance and standards
 Performance review
 Making corrective action (if necessary)
EXAMPLES
 Managers of all departments including all field
managers.
 Team-based verification of employees
performance
 360 Degree feedback
COMPENSATION

 “What
employees
receive in
exchange for
their work.”
COMPENSATION
 Employers are able to attract and retain
employees who will contribute to the
organization’s success
“EMPLOYER BRANDING”
 Employees feel they are compensated/rewarded
fairly/equitably for their efforts and contributions
to an organization’s success
COMPENSATION OBJECTIVES
To attract and keep the desired quality and mix of
employees
 To ensure fair and equitable treatment
 To motivate employees to improve their performance
continually
 To ensure compensation is maintained at the desired
competitive level
Total Compensation
Employee Satisfaction
Supportive Corporate Culture
Executive Sponsorship

Rewards Benefits
• Bonus • Health Plans
• Salary Increases • Retirement Plans
• Promotions • Vacation/ time off
• Equity Offerings
Salary • Paid Training
• Awards • Pay • Working Hours
• Recognition • overtime
• New job assignments
EXAMPLE
 Increment on Salary
 15 % on best performance
 7 % on average Performance

 Performance bonus on net


profit
(ADDITIONAL INCENTIVES) COMPENSATION
EXAMPLES
 Friendly Working Environment
 Semi De-Centralized Model
 Pick & Drop Service
 Allowances for Food
 Insurance
 Security
 Work Scheduling
RESIDENTIAL FACILITY
MANAGING CAREERS
CAREER

A sequence of positions held by a person


during his or her lifetime.
It is also defined as “advancement”.

Full guidance to
employees in
developing their career
DECRUITMENT
 Techniques for reducing the labor supply within
an organization.
 e.g.
firing
transfers
retirements.
REASON OF FIRING
 For poor performance at work or low
productivity.
 Being undisciplined or showing unethical
behavior at work.
 Not conforming to the company policy
THE HRM PROCESS

Human
Resource
management

Recruitment Decruitment

Selection Orientation Training

Career Compensation Performance


development benefits management
Human Resource
Planning
THE PROCESS OF HUMAN RESOURCE
PLANNING
 Organizations need to do human resource
planning so they can meet business objectives
and gain a competitive advantage over
competitors.

 Human resource planning compares the present state


of the organization with its goals for the future
 Then identifies what changes it must make in its
human resources to meet those goals
HRM “PLANNING”
 Human resource planning is designed to
ensure the future personnel needs will be
constantly and appropriately met.
 The HR planning model must address measurement of
employment data
“ The process by which managers ensure that
they have the right number and kinds of
people in the right places, and at the right
times, who are capable of effectively and
efficiently performing assigned tasks.”
EXAMPLES
 The percentage of vacant positions,
 The length of time it takes to get new employees.
 The percent of new jobs you'll add each year.
OVERVIEW OF THE HUMAN RESOURCE
PLANNING PROCESS
HUMAN RESOURCE FORECASTING

 HR Forecasting attempts There are three major


to determine the supply steps to forecasting:
and demand for various
types of human resources, 1. Forecasting the demand
and to predict areas for labor
within the organization 2. Determining labor
where there will be labor supply
shortages or surpluses. 3. Determining labor
surpluses and shortages
HUMAN RESOURCE PLANNING

FORECASTING HR REQUIREMENTS
(DEMAND ANALYSIS)

Trying to predict future staffing needs

FORECASTING HR AVAILABILITY
(SUPPLY ANALYSIS)

Predicting worker flows and availabilities


DETERMINING LABOR SURPLUS OR
SHORTAGE
 Based on the forecasts for labor demand and
supply, the planner can compare the figures to
determine whether there will be a shortage or
surplus of labor for each job category.
 Determining expected shortages and surpluses
allows the organization to plan how to address
these challenges.
CONT…
 SURPLUS LABORS
Downsizing
Early retirements
 SHORTAGE OF LABORS
New recruitment
Attractive package
Overtime
JOB ANALYSIS DEFINED…….
 A systematic way to gather and analyze
information about

the content

and the human requirements of jobs

and the context in which jobs are
performed
JOB JOB ANALYSIS

Job analysis is the


procedure through
which you determine
the duties of positions
and characteristics of
the people to hire for
them..
OUTCOMES OF JOB ANALYSIS

Job Analysis

Job Job Job


Description Specification Evaluation
OUTCOMES OF JOB ANALYSIS continued....
 Job Description
A written statement of what a job holder does, how its done and why it
is done.
Duties, responsibilities and accountabilities

 Job specification
A statement of the minimum qualifications that a person must possess to
perform a given job successfully.
KSA’s ( Knowledge, skills, abilities)

 Job Evaluation
 Relative value of the job in the organization
METHOD OF COLLECTING JOB
ANALYSIS INFORMATION

 Interview
 Questionnaires
 Observation
 Participant diary
JOB ANALYSIS IS A PANACEA
Job Design

Union Relations Recruitment

Job
Analysis
Safety & Health Training

Compensation Legal Aspect


WORKFORCE DIVERSITY
 People in an organization belongs to different
areas, religion, culture, location, gender,
languages, race, professional status and
individual styles.
 POSITIVE AND NEGATIVE ASPECTS
HUMAN CAPITAL
 A company's human capital asset is the collective
sum of the attributes, life experience, knowledge,
inventiveness, energy, and enthusiasm that its
people choose to invest in their work.
 human capital is not the people of an
organization its their knowledge, experience etc.
HUMAN CAPITAL INCLUDES..
 Effective leadership
 Recruitment of key individuals
 Major training program
RISK…
 Losing key people
 High turnover
 Difficulty in recruiting appropriate people
DEF….

Justin Slay defined four types of fixed capital


 Useful machines
 Buildings
 Improvements of land
 The acquired and useful abilities of all the
inhabitants or members of the society
PRIMARY AND SECONDARY FUNCTION OF H.R

 Primary Function:
Human resource planning
Equal employment opportunity
Staffing
Human resource development
Compensation and benefits
Health and safety
SECONDARY FUNTIONS
 Performance management system
 Information system
 Job design

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